Client Associate Manager

The Role

The Client Associate Manager is an important role, ensuring operational excellence and responsible for driving day-to-day work that delivers effective campaigns.

You’ll work on a range of local and national clients, having the opportunity to take ownership of client relationships and campaigns with support from our wider team of specialists.

Your Primary Responsibilities

• Cultivate strong, trusted relationships with clients at an intermediate level.
• Take the lead in planning best in class, effective campaigns.
• Proactively recommend tactics and opportunities that resolve client challenges and objectives.
• Support the wider team to oversee the implementation of campaigns.
• Lead the development and presentation of insightful and progressive post analysis reports.
• Lean into our suite of AI driven tools, reducing manual processes and driving more effective outcomes for our clients.

What Makes You Great

• You’ll ideally have 2-3 years in an agency or media sales role.
• You feel empowered to bring your authentic self to work, and contribute to great teamwork, knowing your individual ideas and thoughts will be welcome.
• Keen interest in our industry and excited to work with market leading partners & technologies.
• Inquisitive and demonstrates desire to understand and know more.
• Ability to prioritise tasks effectively, ensuring that the most important and urgent ones are identified and addressed first.
• Results driven with the ability to identify and clearly articulate what’s working and why.
• Problem solving mentality.
• Attention to detail.
• Clear communicator.

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. At WPP Media, we strongly encourage you to apply if you’re interested: we'd love to know how you can positively impact our team with your experience!

Apply now and share your CV via the link! 

#LI-PROMOTED

Performance Group Director 

About WPP and Wavemaker: WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: o Be Extraordinary by Leading Collectively to Inspire transformational Creativity. o Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. o Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. A Leading WPP Media Brand, Wavemaker positively provokes growth for clients by reshaping consumer decision-making and experiences through media, content, and technology. Our name is both our mission and our method. We do our best work for brave brands and people who relish being challenged to go further and faster, together.

The Role

The Performance (Implementation & Activation) Group Director is a critical role, ensuring we are setting our clients up for success now and in the future. You lead a large team, who specialise in Implementation Planning & Activation. You provide thought leadership and drive key senior client and publisher engagement, producing best-in-class solutions that fuel growth for our people, our clients and our organisation. As a leader, you will be expected to set up an environment where people have clarity on their performance & career paths and are empowered and encouraged to reach their full potential.

Your Primary Responsibilities:

• Be a critical senior consultant for your client, spanning Media Negotiations, Implementation Planning and Activation.

• Provide innovative strategic insights by acting as an expert on the client's business, industry and competitors.

• Brings innovation and creativity to the table, leveraging insights from across the market.

• Ensure all client KPI's and contractual commitments spanning Media Negotiation, Implementation Planning and Activation are delivered consistently.

• Motivate and empower team to achieve individual, team and organisational goals.

• Foster agency-wide knowledge sharing, and continuous learning around point of views, trends, and relevant skills to continue nurturing a high-performing agency.

• Build the agency's reputation by contributing to entries for awards and competitions and by contributing to industry thought leadership.

• Actively contribute to new business development and pitching when required.

What Makes You Great:

• You feel empowered to bring your authentic self to work, and contribute to great teamwork, knowing your individual ideas and thoughts will be welcome.

• Extensive experience leading a large diverse team, with extensive media investment and client service experience.

• Strong, up to date, media landscape knowledge.

• Inspiring communicator, with exceptional presentation skills.

• Excellent analytical and problem-solving skills, with the patience to examine detail and create solutions.

• Collaborative and astute - able to build trust and respect within a network.

• First class negotiation skills.

• Results Driven.

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. At WPP Media, we strongly encourage you to apply if you’re interested: we'd love to know how you can positively impact our team with your experience!

Apply now and share your CV via the link!

#LI-PROMOTED