Workwize
Pick a job to read the details
Tap any role on the left — its description and apply link will open here.
Product Manager (SaaS - Onboarding & Integrations team)
Share this job
At Workwize, we’re helping IT teams to easily equip their remote and global teams with all necessary IT equipment. Our automated SaaS platform simplifies hardware deployment, management, and retrieval with fast, reliable deliveries in 100+ countries.
With 50.000 users and 120.000 devices under management, we’re solving hybrid work challenges like laptop deliveries, returns and equipment tracking, allowing IT teams to focus less on manual hassles and more on strategic initiatives.
Join our team to help shape the future of global collaboration. At Workwize, your work will make a real impact in building smarter, more connected workplaces worldwide.
LinkedIn has also recognised Workwize as one of the Top 10 Startups for 2025 in the Netherlands!
-png.png?width=329&height=124&name=image%20(4)-png.png)
About the Role
Are you a technically proficient Product Manager with a passion for removing friction from the customer journey and building integrations that scale?
As a Product Manager at Workwize, you will own the full customer onboarding experience, from the moment a new client signs to the point they're fully live on the platform. Your mission is to reduce time-to-value, push the experience toward self-serve, and build the integrations layer that makes it all possible. You will work with our software and operations team to ship products fast in our B2B SaaS environment.
This role sits at the heart of one of Workwize's most strategic pillars: automation. You will own our automation suite, covering both the onboarding flow itself and automated asset restocking, directly impacting how efficiently our customers operate at scale. A major part of this is HRIS integrations (think BambooHR, Workday, and similar), which are critical to how customers sync employee data into Workwize.
If you excel at setting a clear product vision, working closely with Engineers, and shipping high-impact features fast, this role is made for you.
Key Responsibilities
Product Vision & Strategy
- Define and execute a product vision for onboarding, integrations, and automation focused on scalability, self-serve adoption, and operational excellence.
- Own the roadmap for HRIS integrations and the automation suite, prioritizing features that reduce manual effort and accelerate time-to-value.
Collaboration & Stakeholder Management
- Partner with Engineers and Operations team members in a cross-functional team to align on solutions that improve both customer experience and operational efficiency.
- Regularly update stakeholders, including leadership, on product plans, progress, and outcomes.
Data-Driven Decision Making
- Use data and KPIs to identify onboarding bottlenecks, guide feature prioritization, and track product performance across the integration and automation stack.
Speed & Impact
- You have a bias for action.
- You look at making the right trade-offs between impact and effort to get to a high-impact launch.
Customer Feedback Integration
- Continuously gather and incorporate feedback from internal teams and clients to ensure product updates meet operational goals and customer needs, particularly around onboarding pain points and integration reliability.
Required Skills & Qualifications
- 5 to 7+ years Product Management experience in B2B, ideally SaaS and/or platform-heavy products.
- Experience with integrations, APIs, or HRIS systems is a strong plus.
- Strong product judgment: you consistently make good tradeoffs and simplify complexity.
- Proven ability to influence and align cross-functional teams to deliver outcomes.
- Data-first mindset: strong analytical skills and comfort owning KPIs and decision-making.
- Hands-on, high-ownership operator: you take initiative, unblock teams, and ship.
Workwize Offers
- Flexible hybrid work environment.
- Top-notch tools and equipment provided.
- Vibrant, entrepreneurial culture with opportunities for growth.
- Off-sites and multi-yearly team bonding events.
- Team lunches and surprise events to keep things fun.
- Pension scheme.
- The chance to shape how automation is used across an entire product, not just bolt it onto a feature.
- Classpass corporate membership.
Our Team
Becoming part of Workwize means making an impact. We make sure that we contribute to changing the way of working. For us it is also important that we make an impact on our employees, that they feel challenged and at ease. We consist of a rapidly growing and ambitious team with all different backgrounds. Entrepreneurs, Operational specialists, Developers, Sales gurus, you can find them all at Workwize. We are always on the look-out for the next original ideas to reach more customers and create the best value.
We are looking forward to meeting you and discovering if there is a match with the Workwize team!
Ready to apply?
Apply to Workwize
Product Manager (Finance & Support Automation)
Share this job
At Workwize, we’re helping IT teams to easily equip their remote and global teams with all necessary IT equipment. Our automated SaaS platform simplifies hardware deployment, management, and retrieval with fast, reliable deliveries in 100+ countries.
With 50.000 users and 120.000 devices under management, we’re solving hybrid work challenges like laptop deliveries, returns and equipment tracking, allowing IT teams to focus less on manual hassles and more on strategic initiatives.
Join our team to help shape the future of global collaboration. At Workwize, your work will make a real impact in building smarter, more connected workplaces worldwide.
LinkedIn has also recognised Workwize as one of the Top 10 Startups for 2025 in the Netherlands!
About the Role
Are you a technically proficient Product Manager with a fintech background and a passion for building financial systems and automating support at scale?
As a Product Manager at Workwize, you will own a greenfield opportunity: building the foundation for how Workwize handles billing, invoicing, and financial operations end-to-end. Alongside that, you will lead how we automate customer support, working with tools like Zendesk and Forethought to reduce manual effort and scale support quality without scaling headcount. You will work with our software and operations team to ship products fast in our B2B SaaS environment.
This is a deeply technical role that requires comfort with complex, cross-functional problem spaces. You will be responsible for setting out the product vision, creating an incredible customer experience, and driving revenue impact across finance and support automation.
If you excel at building from scratch, working closely with Engineers, and shipping high-impact features fast, this role is made for you.
Key Responsibilities
Product Vision & Strategy
- Define and execute a product vision for Workwize's billing, invoicing, and financial operations stack, building the foundation from the ground up.
- Own the roadmap for support automation, prioritizing features that reduce manual effort and improve resolution quality at scale.
Collaboration & Stakeholder Management
- Partner with Engineers, Finance, and Operations team members in a cross-functional team to align on solutions that improve both customer experience and operational efficiency.
- Regularly update stakeholders, including leadership, on product plans, progress, and outcomes.
Data-Driven Decision Making
- Use data and KPIs to identify inefficiencies in financial workflows and support operations, guide feature prioritization, and track product performance.
Speed & Impact
- You have a bias for action.
- You look at making the right trade-offs between impact and effort to get to a high-impact launch.
Customer Feedback Integration
- Continuously gather and incorporate feedback from internal teams and clients to ensure product updates meet operational goals and customer needs, particularly around billing accuracy and support experience.
Required Skills & Qualifications
- 5 to 7+ years Product Management experience in B2B, ideally SaaS and/or platform-heavy products.
- Fintech background or strong experience with billing, invoicing, or financial systems is highly preferred.
- Familiarity with support automation tools (e.g., Zendesk, Forethought, Intercom) is a strong plus.
- Strong product judgment: you consistently make good tradeoffs and simplify complexity.
- Proven ability to influence and align cross-functional teams to deliver outcomes.
- Data-first mindset: strong analytical skills and comfort owning KPIs and decision-making.
- Hands-on, high-ownership operator: you take initiative, unblock teams, and ship.
Workwize Offers
- Flexible hybrid work environment.
- Top-notch tools and equipment provided.
- Vibrant, entrepreneurial culture with opportunities for growth.
- Off-sites and multi-yearly team bonding events.
- Team lunches and surprise events to keep things fun.
- Pension scheme.
- The chance to build financial infrastructure and support automation from the ground up, shaping a critical pillar of the product.
- Classpass corporate membership.
Our Team
Becoming part of Workwize means making an impact. We make sure that we contribute to changing the way of working. For us it is also important that we make an impact on our employees, that they feel challenged and at ease. We consist of a rapidly growing and ambitious team with all different backgrounds. Entrepreneurs, Operational specialists, Developers, Sales gurus — you can find them all at Workwize. We are always on the look-out for the next original ideas to reach more customers and create the best value.
We are looking forward to meeting you and discovering if there is a match with the Workwize team!
Ready to apply?
Apply to Workwize
At Workwize, we’re helping IT teams to easily equip their remote and global teams with all necessary IT equipment. Our automated SaaS platform simplifies hardware deployment, management, and retrieval with fast, reliable deliveries in 100+ countries.
With 50.000 users and 120.000 devices under management, we’re solving hybrid work challenges like laptop deliveries, returns and equipment tracking, allowing IT teams to focus less on manual hassles and more on strategic initiatives.
Join our team to help shape the future of global collaboration. At Workwize, your work will make a real impact in building smarter, more connected workplaces worldwide.
LinkedIn has also recognised Workwize as one of the Top 10 Startups for 2025 in the Netherlands!
About the Role
As our Product Designer, you’ll be pivotal in shaping how users experience Workwize. You’ll collaborate closely with a Product Manager to discover and define great product solutions, leveraging user-centric design, data-driven insights, and a relentless focus on delivering value. Your work will directly impact the efficiency of IT managers worldwide—transforming complex workflows into intuitive, frictionless experiences.
requirements for applying
- A portfolio showcasing a strong understanding of interaction and visual design in addition to product strategy and design thinking
What will you do?
- Partner with product managers, developers, external stakeholders and other members of the design team to define user problems
- Facilitate research to identify design problems and discover new opportunities through conducting UX research initiatives
- Lead feature discovery and design, take end-to-end ownership of the discovery and design process, from concept to implementing designs that make impact.
- Conduct user research, usability testing, and data analysis to create user-first solutions.
- Work in a cross-functional team alongside a product manager, developers, stakeholders, and other team members to create seamless workflows.
- Maintain and evolve design system to ensure scalability and consistency.
- Tackle intricate workflows and application use cases to meet customer needs for an innovative SaaS product which doesn’t exist yet.
Skills & Qualifications
- 7+ years of experience working as a Product Designer (or similar role), ideally in fast paced SaaS companies, working alongside developers and product managers
- A deep understanding of building scalable design solutions that are inherently accessible
- Experience working in a collaborative and lean/agile environment (startup, product, agency, studio)
- Exceptional written and verbal communication skills
- Experience using Figma; building design systems
- Ability to clearly articulate design rationale to peers and stakeholders, while always addressing technical feasibility and business goals
- Design purposeful solutions that are relentlessly focused on solving real user problems
- Help to establish, promote and support human-centred design principles, best practises and accessibility standards. Contribute to our ever-growing design system and visual design language
- Provide guidance and mentorship to other designers to help us continue to foster an inclusive and collaborative team environment
Workwize Offers
- Flexible hybrid work environment.
- Top-notch tools and equipment provided.
- Vibrant, entrepreneurial culture with opportunities for growth.
- Off-sites and multi-yearly team bonding events.
- Team lunches and surprise events to keep things fun.
- Pension scheme.
- The chance to shape how AI is used across an entire product, not just bolt it onto a feature.
- Classpass corporate membership.
Our Team
Becoming part of Workwize means making an impact. We make sure that we will contribute to the change in the way of working. For us it is also important that we make an impact on our employees, that they feel challenged and ease. We consist of a rapid growing and ambitious team with all different backgrounds. Entrepreneurs, Operational specialists, Developers, Sales gurus you can find them all at Workwize and are always on the look-out for the next original ideas to reach more consumers and create the best value for our customers.
We are looking forward to meeting you and discover if there is a match with the Workwize team!
Ready to apply?
Apply to Workwize
At Workwize, we’re helping IT teams to easily equip their remote and global teams with all necessary IT equipment. Our automated SaaS platform simplifies hardware deployment, management, and retrieval with fast, reliable deliveries in 100+ countries.
With 50.000 users and 120.000 devices under management, we’re solving hybrid work challenges like laptop deliveries, returns and equipment tracking, allowing IT teams to focus less on manual hassles and more on strategic initiatives.
Join our team to help shape the future of global collaboration. At Workwize, your work will make a real impact in building smarter, more connected workplaces worldwide.
LinkedIn has also recognized Workwize as one of the Top 10 Startups for 2025 in the Netherlands!
About the Role
We are looking for an AI Product Manager who wants to build intelligent automation into a real, complex operational product. At Workwize, we help companies set up, manage, repair, retrieve, and store IT equipment for distributed teams across 100+ countries. That means lots of workflows, lots of edge cases, and a massive opportunity to use AI to eliminate manual work for IT managers.
In this role, you will own the product vision for how AI agents and automation transform our platform. You will work hands-on with AI tooling to design, build, and continuously improve agents that handle complex operational workflows. This is not a strategy-only role. You will be in the details, working with tools like LangSmith to trace agent behavior, evaluate outputs, and systematically make our AI features more reliable and effective.
If you get excited about building AI agents that actually work in production, and you care about making them better every week, we want to talk to you.
Responsibilities
Strategy & Product Vision • Own the AI roadmap and identify where AI can automate and improve operational workflows across the Workwize platform. • Track relevant advances in AI agents and automation, and turn them into clear product bets.
Build, Ship, Improve • Partner with Engineering to design and ship AI-powered features into production. • Define agent behavior (workflows, prompts, guardrails) and handle real-world edge cases across customers and regions. • Own production quality: monitor performance, investigate failures, and improve reliability over time. • Set up evaluation and feedback loops, and track KPIs such as time saved, accuracy, adoption, and customer satisfaction.
Collaboration • Partner with Engineering, Operations, and Customer Success to understand workflows, align priorities, and deliver outcomes. • Run ongoing discovery: talk to internal teams and customers, validate ideas quickly, and iterate based on results. • Communicate plans, progress, and results clearly to leadership and the wider team.
Required Skills & Qualifications
- 3+ years of Product Management experience in SaaS, with hands-on experience working on AI/ML-powered products or features in the past years.
- Practical experience with AI/LLM tooling such as LangSmith, LangChain, or similar platforms for building, evaluating, and improving AI agents.
- Strong understanding of how LLMs, AI agents, and prompt engineering work at a product level. You do not need to train models, but you need to understand how to make agents work well and get better over time.
- Experience shipping AI-powered features to production and iterating on them based on real usage data and evaluation results.
- Solid product judgment. You consistently simplify complexity and make good tradeoffs.
- Data-driven decision maker. You are comfortable owning KPIs and using analytics to guide priorities.
- High-ownership operator. You take initiative, unblock teams, and do not wait around for permission.
- Excellent communicator who can translate between technical and business audiences.
The Right Mindset
- Experience with operational or logistics-heavy products where automation has a direct impact on efficiency.
- Familiarity with agent design patterns, multi-step workflows, and techniques for improving agent reliability.
- Experience in IT asset management, HR tech, or distributed workforce tooling.
- Comfort with prototyping tools or low-code platforms to quickly test AI concepts.
Workwize Offers:
- Flexible hybrid work environment.
- Top-notch tools and equipment provided.
- Vibrant, entrepreneurial culture with opportunities for growth.
- Off-sites and multi-yearly team bonding events.
- Team lunches and surprise events to keep things fun.
- Pension scheme.
- The chance to shape how AI is used across an entire product, not just bolt it onto a feature.
- Classpass corporate membership.
Our Team
Becoming part of Workwize means making an impact. We make sure that we will contribute to the change in the way of working. For us it is also important that we make an impact on our employees, that they feel challenged and ease. We consist of a rapid growing and ambitious team with all different backgrounds. Entrepreneurs, Operational specialists, Developers, Sales gurus you can find them all at Workwize and are always on the look-out for the next original ideas to reach more consumers and create the best value for our customers.
We are looking forward to meeting you and discover if there is a match with the Workwize team!
Ready to apply?
Apply to Workwize