Care Team Activation & Wellbeing Lead

Wellist | Boston, MA (Full-time, 5 days per week onsite across multiple hospital locations; local travel required)

At Wellist, we exist for the moments that matter. We help employees navigate real life—caring for a parent, managing stress, finding childcare, dealing with a diagnosis, or simply trying to stay afloat. Our platform connects people to the right support at the right time, but our technology is only part of the story.

What truly drives impact is human connection. This role is about meeting employees where they are and being that go-to resource on the floor to help every employee thrive.

The Opportunity

We are entering a critical phase of growth, partnering with a major Boston-based healthcare system to bring Wellist directly to employees where they work.

This is a fully onsite role, five days per week, across multiple hospital locations in the Greater Boston area. You will be physically present, engaging employees in real time. This is not a remote or hybrid position.

Success will not come from passive tools or awareness campaigns. It will come from trust, presence, and action.

As a Care Team Activation & Wellbeing Lead you will be the face of Wellist on the ground—meeting employees in real moments, earning their trust quickly, and helping them take the first step toward accessing resources to help them thrive.

This is a high-energy, high-accountability role where outcomes matter:

• More employees accessing support
• More employees using the resources available to them
• More measurable value delivered to our client

You are not just driving program enrollment. You are changing whether people actually get the support they need.

What You’ll Own

1. Drive Employee Activation and Enrollment

Outcome: Employees who need support actually get connected

• Engage employees in-person across hospital sites (break rooms, cafeterias, events)
• Turn everyday interactions into meaningful conversations that convert to program activation
• Guide employees through enrollment process with clarity, empathy, and accuracy
• Remove friction and hesitation so employees take action in the moment

This is a metrics-driven role—but behind every metric is a person who needed help and got it.

2. Build Awareness and Influence at Scale

Outcome: Employee activation that continues even when you’re not there

• Build relationships with managers, supervisors, and key influencers
• Deliver clear, compelling presentations that translate into advocacy
• Equip leaders to confidently direct employees to Wellist
• Create a flywheel of referrals and organic engagement across locations

3. Deliver a Consistent, High-Trust Experience

Outcome: Wellist becomes a trusted, go-to resource for all employee resources

• Show up with energy, professionalism, and empathy every day
• Answer questions about Wellist and available resources with confidence and accuracy
• Provide direct support when employees are navigating real needs

How You’ll Be Measured

This is a role where performance is visible and meaningful.

• Direct impact: New employees enrolled
• Scaled impact: Manager referrals and organic enrollments
• Client impact: Adoption, satisfaction, and sustained engagement

What Success Looks Like

First 3 Months

• Fully certified on enrollment, messaging, and FAQs
• Confident leading employee conversations and manager presentations
• Building strong initial relationships onsite

6 Months

• Consistently hitting enrollment targets (direct and referral-driven)
• Recognized as a trusted, go-to resource across locations
• Refining your approach to increase conversion and engagement

12 Months

• Driving sustained adoption and measurable client value
• Contributing insights to improve Wellist’s activation model
• Helping shape how we scale this work across new clients and markets

Who You Are

You are someone who:

• Is energized by helping people and motivated by clear goals
• Thrives in fast-paced, high-volume, people-facing environments
• Builds trust quickly and communicates with warmth and confidence
• Is resilient and stays motivated through rejection and variability
• Takes ownership of outcomes and continuously pushes to improve
• Brings both empathy and a bias for action

Why This Role Matters

Most companies invest heavily in employee benefits and resources. Most employees never use them. This role closes that gap. You will directly influence whether someone:

• Gets support during a difficult moment
• Finds a solution that reduces stress at home or improves health
• Actually uses the benefits and resources their employer provides

You will see the impact of your work in real time. Every person. Everyday.

Why Wellist

• Mission-driven work with tangible human impact
• Frontline role in a high-growth, high-visibility client partnership
• Opportunity to shape how employee activation is done at scale
• Clear path for growth as Wellist expands across clients and geographies 

Senior Recruiter & People Operations Lead (Hybrid)

Boston, MA

At Wellist, we help employers deliver the right resources at the right time so employees can feel supported through every life moment and HR leaders can maximize the value of their investments.

As our Senior Recruiter & People Operations Lead, you will play a mission critical role in building the team behind our growth. You will own hiring end to end, driving speed, quality, and consistency across every search, while ensuring our core people operations run smoothly day to day.

This role is 80% recruiting and 20% people operations and is designed for a tenured, full cycle recruiter who thrives in fast moving environments and wants to expand their scope as their role evolves over time.

We are looking for a high ownership operator who brings urgency, strong judgment, and the ability to run both hiring and core HR execution without constant oversight.

Full-Cycle Recruiting (75-80%)

• Own end to end recruiting across roles from kickoff through offer, negotiation, and close
• Partner closely with hiring managers to align on role scope, candidate quality, and hiring decisions
• Proactively source and build high quality pipelines, not just manage inbound
• Drive hiring processes forward with urgency by ensuring interviews, feedback, and decisions happen quickly
• Own candidate relationships end to end and be onsite as needed to support final interviews and deliver a high-quality candidate experience
• Use data and judgment to improve funnel conversion, speed, and quality of hire

People Operations (20-25%)

• Own onboarding and offboarding processes, ensuring a smooth and consistent employee experience from day one through transition
• Serve as the go-to for day-to-day HR needs, answering questions and resolving issues quickly
• Manage HR systems, documentation, and compliance, including coordination with external partners such as our PEO
• Run key processes such as time and attendance reporting, performance reviews, and open enrollment with strong organization and follow through
• Support employee culture and engagement through coordination of team events, internal communications, and day-to-day employee experience initiatives
• Design and implement adhoc HR programs to support scalability and ensure an outstanding employee experience

What Success Looks Like

3 months in:
You are consistently sourcing strong candidate pipelines and independently running full-cycle recruiting. Hiring processes are fast (≤2 weeks), organized, and aligned, with engaged candidates. Onboarding and HR ops are responsive and well managed.

6 months in:
You are managing multiple searches with strong results. Hiring managers trust you to run end-to-end processes efficiently. Core people ops (onboarding, performance, employee support) run smoothly and reliably.

12 months in:
Hiring is predictable, efficient, and high quality. Processes and tools are improved. You have successfully executed a full annual people ops cycle. HR operations are seamless, with strong trust from employees and managers.

What You Bring

• 4 to 7 plus years of recruiting experience with full cycle ownership required from screen through offer and close
• Strong sourcing skills and ability to build pipelines proactively
• Proven ability to manage multiple searches and drive hiring outcomes independently
• Experience operating with urgency and driving process
• Exposure to or interest in people operations or HR execution
• Strong communication and stakeholder management skills
• High attention to detail and strong operational discipline
• Sound judgment and ability to handle sensitive situations with discretion
• Comfort in high growth, fast moving environments

Why Work Here

A meaningful mission. Join a team building the support system we all want for our loved ones.
Outstanding benefits. Excellent medical, dental, and life insurance, generous PTO and parental leave.
Opportunity to grow. Help define how a Series A HR technology startup builds and scales its team.
Award winning culture. Recognized by Fast Company, MassTLC, Rock Health, and more.

Enrollment Specialist

Wellist | Boston, MA (Full-time, 5 days per week onsite across multiple hospital locations; local travel required)

At Wellist, we exist for the moments that matter. We help employees navigate real life—caring for a parent, managing stress, finding childcare, dealing with a diagnosis, or simply trying to stay afloat. Our platform connects people to the right support at the right time, but our technology is only part of the story.

What truly drives impact is human connection. This role is about meeting employees where they are and being that go-to resource on the floor to help every employee thrive.

The Opportunity

We are entering a critical phase of growth, partnering with a major Boston-based healthcare system to bring Wellist directly to employees where they work.

This is a fully onsite role, five days per week, across multiple hospital locations in the Greater Boston area. You will be physically present, engaging employees in real time. This is not a remote or hybrid position.

Success will not come from passive tools or awareness campaigns. It will come from trust, presence, and action.

As an Employee Activation & Enrollment Specialist, you will be the face of Wellist on the ground—meeting employees in real moments, earning their trust quickly, and helping them take the first step toward accessing resources to help them thrive.

This is a high-energy, high-accountability role where outcomes matter:

• More employees accessing support
• More employees using the resources available to them
• More measurable value delivered to our client

You are not just driving program enrollment. You are changing whether people actually get the support they need.

What You’ll Own

1. Drive Employee Activation and Enrollment

Outcome: Employees who need support actually get connected

• Engage employees in-person across hospital sites (break rooms, cafeterias, events)
• Turn everyday interactions into meaningful conversations that convert to program activation
• Guide employees through enrollment process with clarity, empathy, and accuracy
• Remove friction and hesitation so employees take action in the moment

This is a metrics-driven role—but behind every metric is a person who needed help and got it.

2. Build Awareness and Influence at Scale

Outcome: Employee activation that continues even when you’re not there

• Build relationships with managers, supervisors, and key influencers
• Deliver clear, compelling presentations that translate into advocacy
• Equip leaders to confidently direct employees to Wellist
• Create a flywheel of referrals and organic engagement across locations

3. Deliver a Consistent, High-Trust Experience

Outcome: Wellist becomes a trusted, go-to resource for all employee resources

• Show up with energy, professionalism, and empathy every day
• Answer questions about Wellist and available resources with confidence and accuracy
• Provide direct support when employees are navigating real needs

How You’ll Be Measured

This is a role where performance is visible and meaningful.

• Direct impact: New employees enrolled
• Scaled impact: Manager referrals and organic enrollments
• Client impact: Adoption, satisfaction, and sustained engagement

What Success Looks Like

First 3 Months

• Fully certified on enrollment, messaging, and FAQs
• Confident leading employee conversations and manager presentations
• Building strong initial relationships onsite

6 Months

• Consistently hitting enrollment targets (direct and referral-driven)
• Recognized as a trusted, go-to resource across locations
• Refining your approach to increase conversion and engagement

12 Months

• Driving sustained adoption and measurable client value
• Contributing insights to improve Wellist’s activation model
• Helping shape how we scale this work across new clients and markets

Who You Are

You are someone who:

• Is energized by helping people and motivated by clear goals
• Thrives in fast-paced, high-volume, people-facing environments
• Builds trust quickly and communicates with warmth and confidence
• Is resilient and stays motivated through rejection and variability
• Takes ownership of outcomes and continuously pushes to improve
• Brings both empathy and a bias for action

Why This Role Matters

Most companies invest heavily in employee benefits and resources. Most employees never use them. This role closes that gap. You will directly influence whether someone:

• Gets support during a difficult moment
• Finds a solution that reduces stress at home or improves health
• Actually uses the benefits and resources their employer provides

You will see the impact of your work in real time. Every person. Everyday.

Why Wellist

• Mission-driven work with tangible human impact
• Frontline role in a high-growth, high-visibility client partnership
• Opportunity to shape how employee activation is done at scale
• Clear path for growth as Wellist expands across clients and geographies 

On-Site Employee Wellbeing & Enrollment Specialist

Wellist | Boston, MA (Full-time, 5 days per week onsite across multiple hospital locations; local travel required)

At Wellist, we exist for the moments that matter. We help employees navigate real life—caring for a parent, managing stress, finding childcare, dealing with a diagnosis, or simply trying to stay afloat. Our platform connects people to the right support at the right time, but our technology is only part of the story.

What truly drives impact is human connection. This role is about meeting employees where they are and being that go-to resource on the floor to help every employee thrive.

The Opportunity

We are entering a critical phase of growth, partnering with a major Boston-based healthcare system to bring Wellist directly to employees where they work.

This is a fully onsite role, five days per week, across multiple hospital locations in the Greater Boston area. You will be physically present, engaging employees in real time. This is not a remote or hybrid position.

Success will not come from passive tools or awareness campaigns. It will come from trust, presence, and action.

As an On-Site Employee Wellbeing & Enrollment Specialist, you will be the face of Wellist on the ground—meeting employees in real moments, earning their trust quickly, and helping them take the first step toward accessing resources to help them thrive.

This is a high-energy, high-accountability role where outcomes matter:

• More employees accessing support
• More employees using the resources available to them
• More measurable value delivered to our client

You are not just driving program enrollment. You are changing whether people actually get the support they need.

What You’ll Own

1. Drive Employee Activation and Enrollment

Outcome: Employees who need support actually get connected

• Engage employees in-person across hospital sites (break rooms, cafeterias, events)
• Turn everyday interactions into meaningful conversations that convert to program activation
• Guide employees through enrollment process with clarity, empathy, and accuracy
• Remove friction and hesitation so employees take action in the moment

This is a metrics-driven role—but behind every metric is a person who needed help and got it.

2. Build Awareness and Influence at Scale

Outcome: Employee activation that continues even when you’re not there

• Build relationships with managers, supervisors, and key influencers
• Deliver clear, compelling presentations that translate into advocacy
• Equip leaders to confidently direct employees to Wellist
• Create a flywheel of referrals and organic engagement across locations

3. Deliver a Consistent, High-Trust Experience

Outcome: Wellist becomes a trusted, go-to resource for all employee resources

• Show up with energy, professionalism, and empathy every day
• Answer questions about Wellist and available resources with confidence and accuracy
• Provide direct support when employees are navigating real needs

How You’ll Be Measured

This is a role where performance is visible and meaningful.

• Direct impact: New employees enrolled
• Scaled impact: Manager referrals and organic enrollments
• Client impact: Adoption, satisfaction, and sustained engagement

What Success Looks Like

First 3 Months

• Fully certified on enrollment, messaging, and FAQs
• Confident leading employee conversations and manager presentations
• Building strong initial relationships onsite

6 Months

• Consistently hitting enrollment targets (direct and referral-driven)
• Recognized as a trusted, go-to resource across locations
• Refining your approach to increase conversion and engagement

12 Months

• Driving sustained adoption and measurable client value
• Contributing insights to improve Wellist’s activation model
• Helping shape how we scale this work across new clients and markets

Who You Are

You are someone who:

• Is energized by helping people and motivated by clear goals
• Thrives in fast-paced, high-volume, people-facing environments
• Builds trust quickly and communicates with warmth and confidence
• Is resilient and stays motivated through rejection and variability
• Takes ownership of outcomes and continuously pushes to improve
• Brings both empathy and a bias for action

Why This Role Matters

Most companies invest heavily in employee benefits and resources. Most employees never use them. This role closes that gap. You will directly influence whether someone:

• Gets support during a difficult moment
• Finds a solution that reduces stress at home or improves health
• Actually uses the benefits and resources their employer provides

You will see the impact of your work in real time. Every person. Everyday.

Why Wellist

• Mission-driven work with tangible human impact
• Frontline role in a high-growth, high-visibility client partnership
• Opportunity to shape how employee activation is done at scale
• Clear path for growth as Wellist expands across clients and geographies 

Care Team Activation & Wellbeing Lead

Wellist | Boston, MA (Full-time, 5 days per week onsite across multiple hospital locations; local travel required)

At Wellist, we exist for the moments that matter. We help employees navigate real life—caring for a parent, managing stress, finding childcare, dealing with a diagnosis, or simply trying to stay afloat. Our platform connects people to the right support at the right time, but our technology is only part of the story.

What truly drives impact is human connection. This role is about meeting employees where they are and being that go-to resource on the floor to help every employee thrive.

The Opportunity

We are entering a critical phase of growth, partnering with a major Boston-based healthcare system to bring Wellist directly to employees where they work.

This is a fully onsite role, five days per week, across multiple hospital locations in the Greater Boston area. You will be physically present, engaging employees in real time. This is not a remote or hybrid position.

Success will not come from passive tools or awareness campaigns. It will come from trust, presence, and action.

As a Care Team Activation & Wellbeing Lead you will be the face of Wellist on the ground—meeting employees in real moments, earning their trust quickly, and helping them take the first step toward accessing resources to help them thrive.

This is a high-energy, high-accountability role where outcomes matter:

• More employees accessing support
• More employees using the resources available to them
• More measurable value delivered to our client

You are not just driving program enrollment. You are changing whether people actually get the support they need.

What You’ll Own

1. Drive Employee Activation and Enrollment

Outcome: Employees who need support actually get connected

• Engage employees in-person across hospital sites (break rooms, cafeterias, events)
• Turn everyday interactions into meaningful conversations that convert to program activation
• Guide employees through enrollment process with clarity, empathy, and accuracy
• Remove friction and hesitation so employees take action in the moment

This is a metrics-driven role—but behind every metric is a person who needed help and got it.

2. Build Awareness and Influence at Scale

Outcome: Employee activation that continues even when you’re not there

• Build relationships with managers, supervisors, and key influencers
• Deliver clear, compelling presentations that translate into advocacy
• Equip leaders to confidently direct employees to Wellist
• Create a flywheel of referrals and organic engagement across locations

3. Deliver a Consistent, High-Trust Experience

Outcome: Wellist becomes a trusted, go-to resource for all employee resources

• Show up with energy, professionalism, and empathy every day
• Answer questions about Wellist and available resources with confidence and accuracy
• Provide direct support when employees are navigating real needs

How You’ll Be Measured

This is a role where performance is visible and meaningful.

• Direct impact: New employees enrolled
• Scaled impact: Manager referrals and organic enrollments
• Client impact: Adoption, satisfaction, and sustained engagement

What Success Looks Like

First 3 Months

• Fully certified on enrollment, messaging, and FAQs
• Confident leading employee conversations and manager presentations
• Building strong initial relationships onsite

6 Months

• Consistently hitting enrollment targets (direct and referral-driven)
• Recognized as a trusted, go-to resource across locations
• Refining your approach to increase conversion and engagement

12 Months

• Driving sustained adoption and measurable client value
• Contributing insights to improve Wellist’s activation model
• Helping shape how we scale this work across new clients and markets

Who You Are

You are someone who:

• Is energized by helping people and motivated by clear goals
• Thrives in fast-paced, high-volume, people-facing environments
• Builds trust quickly and communicates with warmth and confidence
• Is resilient and stays motivated through rejection and variability
• Takes ownership of outcomes and continuously pushes to improve
• Brings both empathy and a bias for action

Why This Role Matters

Most companies invest heavily in employee benefits and resources. Most employees never use them. This role closes that gap. You will directly influence whether someone:

• Gets support during a difficult moment
• Finds a solution that reduces stress at home or improves health
• Actually uses the benefits and resources their employer provides

You will see the impact of your work in real time. Every person. Everyday.

Why Wellist

• Mission-driven work with tangible human impact
• Frontline role in a high-growth, high-visibility client partnership
• Opportunity to shape how employee activation is done at scale
• Clear path for growth as Wellist expands across clients and geographies 

Senior Strategic Analyst (Remote)

At Wellist, we help employers support their people through every life moment—while ensuring HR and benefits leaders get the greatest possible value from their investments.

As our Senior Strategic Analyst, you will be the person who builds, executes, and delivers the high-impact analyses that drive client strategy and internal decision-making. This is a senior individual contributor role for someone who can frame analytical problems, work directly with raw data, produce zero-defect outputs, and turn those outputs into clear recommendations that influence executive stakeholders.

You will own the end-to-end analytics behind client deep dives, ROI assessments, portfolio evaluations, and monthly/quarterly reporting. Internally, you will ship analyses that shape product direction, resource prioritization, and Wellist’s marketplace and ecosystem strategy. This role requires exceptional analytical rigor, attention to detail, and the ability to communicate findings clearly to CHROs, CFOs, Wellist leadership, and cross-functional partners.

Core Responsibilities & What You Will Deliver

Client Analytics, Deep Dives & Portfolio Optimization

You will lead analytical work that identifies near-term cost savings, program performance gaps, and strategic opportunities within our client’s wellbeing portfolios. Your deliverables will include:

• Comprehensive portfolio analyses integrating Wellist platform usage and “ecommerce” behavioral data, claims-like datasets, and employer-provided inputs.
• Strategic ROI assessments for existing client accounts, quantifying value realized and pinpointing areas for higher-impact investment.
• Cost-savings opportunity models that map specific benefit adjustments, resource shifts, or product recommendations to measurable financial outcomes.
• Monthly and quarterly reporting packages that translate raw utilization data into clear insights, strategic recommendations, and prioritized next steps for clients.
• Executive-ready insights that help clients optimize their benefits spend, enhance employee engagement, and close gaps in high-need populations.
• Board-level reporting and advanced analytics narratives for client leadership teams.

You will be accountable for ensuring every analysis leads to actions that improve wellbeing support and maximize ROI for clients.

Data-Driven Product & Service Enhancement

You will use analytics to shape Wellist’s product roadmap and service offerings. Key responsibilities include:

• Turning the platform’s “ecommerce” behavioral data into recommendations to expand, refine, or rebalance Wellist’s product and resource portfolio.
• Partnering with Product, Engineering, and Operations to integrate and interpret multi-source data (e.g., internal systems, Support CRM, Sigma).
• Identifying platform features, workflows, and interventions that can drive higher adoption, engagement, and client value.
• Developing repeatable analytic frameworks, benchmarks, and scoring models that improve how we assess programs and recommend interventions.
• Leading internal insights that inform go-to-market strategy and cross-functional decision-making.

You will be responsible for the analytic foundation that drives product evolution and enhances the value Wellist delivers to employers.

Executive Communication, Client Success & Advisory Leadership

You will serve as a senior advisor to enterprise clients, ensuring analytics drive strategic action. You will:

• Present findings and recommendations to CHROs, CFOs, clinical leaders, and boards.
• Build executive-ready presentations, strategic briefs, and ROI narratives that influence high-stakes decisions.
• Lead conversations that translate complex data into compelling business cases for portfolio changes or new investments.
• Partner with Client Success leadership to ensure analytics are central to account strategy, retention, and expansion.
• Represent Wellist's analytic insights in external meetings, presentations, and thought leadership opportunities.

You are accountable for ensuring insights translate into impact—and that clients clearly understand the value Wellist creates.

What Success Looks Like
3 months: You are leading deep-dive analyses for priority accounts, producing executive-ready deliverables, and raising the standard for monthly and quarterly reporting.

6 months: Your ROI models, cost-savings analyses, and portfolio assessments are embedded in client strategy and influencing product decisions across Wellist.

12 months: You are recognized as the strategic analytical leader whose work drives measurable savings for employers, improves employee wellbeing outcomes, and guides the next generation of Wellist’s platform and services.

What You Bring

• 5-10+ years of experience in analytics, consulting, strategy, or population health; employer benefits or healthcare preferred.
• Demonstrated experience producing ROI models, cost-savings analyses, and strategic portfolio recommendations for enterprise clients.
• Proven ability to turn complex datasets into clear, actionable insights for senior executives.
• Expertise with analytics tools, including Excel and Sigma; experience integrating multiple data sources (CRMs, ecommerce data) strongly preferred.
• Exceptional storytelling skills—able to craft board-level narratives that connect data to business impact.
• Strong cross-functional leadership experience, especially partnering with product, engineering, and operations teams.
• A demonstrated track record of using analytics to drive measurable value and influence organizational strategy.
• A bias toward action, meticulous attention to detail, and a mission-driven mindset.

Why Work Here
A meaningful mission – Join a team that’s redefining how employers support employees and their families.
Outstanding benefits – Excellent medical, dental, and life insurance; generous PTO and 401(k) contribution.
Opportunity to grow – Play a critical role in building Wellist’s next-generation analytics and optimization solutions.
Award-winning culture – Recognized by Fast Company, MassTLC, Rock Health, and more.

At this time, Wellist is unable to sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).

At Wellist, we’re helping employers deliver the right resources at the right time—so employees can feel supported through every life moment, and HR leaders can maximize the value of their investments.

As our Senior Manager, Experience Strategy & Implementation, you’ll play a mission-critical role in launching new employer programs. From onboarding Fortune 1000 clients to driving tailored activation strategies, you’ll be responsible for making every launch a success—ensuring each employer sees measurable ROI and every employee gets the personalized support they need.

We’re looking for a sharp, strategic operator who thrives in complexity, communicates with clarity, and loves building systems that scale. If you’re excited by the challenge of standing up new client programs in a high-growth environment—this role is for you.

What You’ll Own

End-to-End Implementation Leadership

• Serve as the primary lead for new client deployments—owning everything from kickoff to launch.
• Build tailored implementation plans that align with each employer’s workforce needs, benefits portfolio, and engagement goals.
• Partner closely with internal stakeholders (Support, Product, Directory, and Activation) to ensure coordinated execution.
• Track project milestones and dependencies, manage risks, and keep timelines on track with precision.

Client Strategy & Customization

• Design platform configurations and directory customization plans that reflect each client’s brand, culture, and priorities.
• Lead discovery conversations to understand workforce challenges and translate those into actionable solutions.
• Collaborate with client stakeholders to develop launch campaigns, email communications, and internal engagement strategies.

Program Activation & Optimization

• Implement and refine activation tactics—such as segmented outreach, referral prompts, and tailored content—to drive user adoption.
• Analyze client performance data and user feedback to identify early wins and opportunities for improvement.
• Serve as a strategic advisor to HR and Benefits leaders—ensuring that each program delivers value and exceeds expectations.

Scalable Systems & Process Excellence

• Codify implementation workflows, toolkits, and playbooks to support future scale.
• Define and track key success metrics (e.g., time to launch, adoption rates, satisfaction scores).
• Contribute to Wellist’s implementation framework and play a key role in growing our client success function.

What Success Looks Like

3 months in: You are implementing your first client with confidence and clarity, developed a strong cross-functional rhythm, and introduced new tools or templates that improve team efficiency.

6 months in: You’re juggling multiple enterprise deployments, proactively managing timelines, and delighting client stakeholders. You've introduced creative activation strategies that boost employee adoption and early ROI.

12 months in: You’ve helped shape Wellist’s scalable implementation model. Your client launches are smooth, outcomes are strong, and the processes you’ve built are repeatable across industries and segments.

What You Bring

• 5+ years of experience in client implementation, consulting, or program management
• Proven ability to lead complex, cross-functional projects with tight timelines and high stakes
• Experience navigating enterprise client relationships and driving strategic alignment with senior executives
• A process mindset—you don’t just get things done; you make it easier to get them done again
• Comfort in high-growth, resource-constrained environments where speed and adaptability matter
• Strong communication and stakeholder management skills—written, verbal, and interpersonal
• Experience in HR Tech, workforce transformation, or digital health strongly preferred
• Master’s degree in Business or related field a plus
• Willingness to travel 20–30% as needed

Why Work Here

• A meaningful mission – Join a team building the support system we all want for our loved ones.
• Outstanding benefits – Excellent medical, dental, and life insurance; generous PTO and parental leave.
• Opportunity to grow – Help define how a Series A digital health startup scales with enterprise clients.
• Award-winning culture – Recognized by Fast Company, MassTLC, Rock Health, and more.

At this time, Wellist will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).

Senior Strategic Analyst (Hybrid)

At Wellist, we help employers support their people through every life moment—while ensuring HR and benefits leaders get the greatest possible value from their investments.

As our Senior Strategic Analyst, you will be the person who builds, executes, and delivers the high-impact analyses that drive client strategy and internal decision-making. This is a senior individual contributor role for someone who can frame analytical problems, work directly with raw data, produce zero-defect outputs, and turn those outputs into clear recommendations that influence executive stakeholders.

You will own the end-to-end analytics behind client deep dives, ROI assessments, portfolio evaluations, and monthly/quarterly reporting. Internally, you will ship analyses that shape product direction, resource prioritization, and Wellist’s marketplace and ecosystem strategy. This role requires exceptional analytical rigor, attention to detail, and the ability to communicate findings clearly to CHROs, CFOs, Wellist leadership, and cross-functional partners.

Core Responsibilities & What You Will Deliver

Client Analytics, Deep Dives & Portfolio Optimization

You will lead analytical work that identifies near-term cost savings, program performance gaps, and strategic opportunities within our client’s wellbeing portfolios. Your deliverables will include:

• Comprehensive portfolio analyses integrating Wellist platform usage and “ecommerce” behavioral data, claims-like datasets, and employer-provided inputs.
• Strategic ROI assessments for existing client accounts, quantifying value realized and pinpointing areas for higher-impact investment.
• Cost-savings opportunity models that map specific benefit adjustments, resource shifts, or product recommendations to measurable financial outcomes.
• Monthly and quarterly reporting packages that translate raw utilization data into clear insights, strategic recommendations, and prioritized next steps for clients.
• Executive-ready insights that help clients optimize their benefits spend, enhance employee engagement, and close gaps in high-need populations.
• Board-level reporting and advanced analytics narratives for client leadership teams.

You will be accountable for ensuring every analysis leads to actions that improve wellbeing support and maximize ROI for clients.

Data-Driven Product & Service Enhancement

You will use analytics to shape Wellist’s product roadmap and service offerings. Key responsibilities include:

• Turning the platform’s “ecommerce” behavioral data into recommendations to expand, refine, or rebalance Wellist’s product and resource portfolio.
• Partnering with Product, Engineering, and Operations to integrate and interpret multi-source data (e.g., internal systems, Support CRM, Sigma).
• Identifying platform features, workflows, and interventions that can drive higher adoption, engagement, and client value.
• Developing repeatable analytic frameworks, benchmarks, and scoring models that improve how we assess programs and recommend interventions.
• Leading internal insights that inform go-to-market strategy and cross-functional decision-making.

You will be responsible for the analytic foundation that drives product evolution and enhances the value Wellist delivers to employers.

Executive Communication, Client Success & Advisory Leadership

You will serve as a senior advisor to enterprise clients, ensuring analytics drive strategic action. You will:

• Present findings and recommendations to CHROs, CFOs, clinical leaders, and boards.
• Build executive-ready presentations, strategic briefs, and ROI narratives that influence high-stakes decisions.
• Lead conversations that translate complex data into compelling business cases for portfolio changes or new investments.
• Partner with Client Success leadership to ensure analytics are central to account strategy, retention, and expansion.
• Represent Wellist's analytic insights in external meetings, presentations, and thought leadership opportunities.

You are accountable for ensuring insights translate into impact—and that clients clearly understand the value Wellist creates.

What Success Looks Like
3 months: You are leading deep-dive analyses for priority accounts, producing executive-ready deliverables, and raising the standard for monthly and quarterly reporting.

6 months: Your ROI models, cost-savings analyses, and portfolio assessments are embedded in client strategy and influencing product decisions across Wellist.

12 months: You are recognized as the strategic analytical leader whose work drives measurable savings for employers, improves employee wellbeing outcomes, and guides the next generation of Wellist’s platform and services.

What You Bring

• 5-10+ years of experience in analytics, consulting, strategy, or population health; employer benefits or healthcare preferred.
• Demonstrated experience producing ROI models, cost-savings analyses, and strategic portfolio recommendations for enterprise clients.
• Proven ability to turn complex datasets into clear, actionable insights for senior executives.
• Expertise with analytics tools, including Excel and Sigma; experience integrating multiple data sources (CRMs, ecommerce data) strongly preferred.
• Exceptional storytelling skills—able to craft board-level narratives that connect data to business impact.
• Strong cross-functional leadership experience, especially partnering with product, engineering, and operations teams.
• A demonstrated track record of using analytics to drive measurable value and influence organizational strategy.
• A bias toward action, meticulous attention to detail, and a mission-driven mindset.

Why Work Here
A meaningful mission – Join a team that’s redefining how employers support employees and their families.
Outstanding benefits – Excellent medical, dental, and life insurance; generous PTO and 401(k) contribution.
Opportunity to grow – Play a critical role in building Wellist’s next-generation analytics and optimization solutions.
Award-winning culture – Recognized by Fast Company, MassTLC, Rock Health, and more.

At this time, Wellist is unable to sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).

At Wellist, we’re helping employers deliver the right resources at the right time—so employees can feel supported through every life moment, and HR leaders can maximize the value of their investments.

As our Senior Manager, Experience Strategy & Implementation, you’ll play a mission-critical role in launching new employer programs. From onboarding Fortune 1000 clients to driving tailored activation strategies, you’ll be responsible for making every launch a success—ensuring each employer sees measurable ROI and every employee gets the personalized support they need.

We’re looking for a sharp, strategic operator who thrives in complexity, communicates with clarity, and loves building systems that scale. If you’re excited by the challenge of standing up new client programs in a high-growth environment—this role is for you.

What You’ll Own

End-to-End Implementation Leadership

• Serve as the primary lead for new client deployments—owning everything from kickoff to launch.
• Build tailored implementation plans that align with each employer’s workforce needs, benefits portfolio, and engagement goals.
• Partner closely with internal stakeholders (Support, Product, Directory, and Activation) to ensure coordinated execution.
• Track project milestones and dependencies, manage risks, and keep timelines on track with precision.

Client Strategy & Customization

• Design platform configurations and directory customization plans that reflect each client’s brand, culture, and priorities.
• Lead discovery conversations to understand workforce challenges and translate those into actionable solutions.
• Collaborate with client stakeholders to develop launch campaigns, email communications, and internal engagement strategies.

Program Activation & Optimization

• Implement and refine activation tactics—such as segmented outreach, referral prompts, and tailored content—to drive user adoption.
• Analyze client performance data and user feedback to identify early wins and opportunities for improvement.
• Serve as a strategic advisor to HR and Benefits leaders—ensuring that each program delivers value and exceeds expectations.

Scalable Systems & Process Excellence

• Codify implementation workflows, toolkits, and playbooks to support future scale.
• Define and track key success metrics (e.g., time to launch, adoption rates, satisfaction scores).
• Contribute to Wellist’s implementation framework and play a key role in growing our client success function.

What Success Looks Like

3 months in: You are implementing your first client with confidence and clarity, developed a strong cross-functional rhythm, and introduced new tools or templates that improve team efficiency.

6 months in: You’re juggling multiple enterprise deployments, proactively managing timelines, and delighting client stakeholders. You've introduced creative activation strategies that boost employee adoption and early ROI.

12 months in: You’ve helped shape Wellist’s scalable implementation model. Your client launches are smooth, outcomes are strong, and the processes you’ve built are repeatable across industries and segments.

What You Bring

• 5+ years of experience in client implementation, consulting, or program management
• Proven ability to lead complex, cross-functional projects with tight timelines and high stakes
• Experience navigating enterprise client relationships and driving strategic alignment with senior executives
• A process mindset—you don’t just get things done; you make it easier to get them done again
• Comfort in high-growth, resource-constrained environments where speed and adaptability matter
• Strong communication and stakeholder management skills—written, verbal, and interpersonal
• Experience in HR Tech, workforce transformation, or digital health strongly preferred
• Master’s degree in Business or related field a plus
• Willingness to travel 20–30% as needed

Why Work Here

• A meaningful mission – Join a team building the support system we all want for our loved ones.
• Outstanding benefits – Excellent medical, dental, and life insurance; generous PTO and parental leave.
• Opportunity to grow – Help define how a Series A digital health startup scales with enterprise clients.
• Award-winning culture – Recognized by Fast Company, MassTLC, Rock Health, and more.

At this time, Wellist will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).

Wellist: Wellbeing Specialist (White-Glove Member Support)

Boston, MA (Onsite)

At Wellist, we are building the support system we would want for our own loved ones.

For more than a decade, we’ve helped patients, employees, and families navigate life’s most challenging moments, connecting them to the right support, from everyday needs to complex life situations.

While our platform powers these connections, what truly defines Wellist is the human experience behind it. We are often connecting with people on some of the hardest days of their lives, and that sets a higher bar. Every interaction must be thoughtful, compassionate, and genuinely helpful.

As a Wellbeing Specialist, you will be at the center of that experience, helping people navigate difficult moments and connect to support that makes a real difference.

This is a high-performance, metrics-driven environment where we move quickly, manage multiple priorities, and hold ourselves to exceptional standards, because the people we serve deserve nothing less.

Our expectation is simple: every person should feel heard, supported, and better off because they reached out. We’re looking for people who naturally go above and beyond, treating every interaction as if they were helping their own loved one.

What You’ll Do

Deliver White-Glove Human Support

You will serve as a trusted guide for individuals navigating life challenges. Your goal is to make every interaction feel personal, empathetic, and supportive while operating with speed, precision, and consistency.

• Support employees, patients, and family members via phone and email
• Listen carefully to understand both stated and unstated needs
• Help individuals navigate sensitive or complex situations
• Provide clear next steps and thoughtful follow-up
  
  

Many of the people we serve are recovering from illness, caring for loved ones, or navigating financial and emotional stress. How you show up in these moments matters.

Connect People to the Right Support

Your role is not simply to provide a list of resources. Your responsibility is to identify the best solution for each person’s situation. This includes:

• Providing personalized recommendations from the Wellist platform
• Conducting custom research when additional support is needed
• Contacting providers to verify availability, cost, and fit
• Identifying creative solutions that truly solve the user’s challenge

Whether it’s finding a caregiver support group, financial assistance during treatment, or even a dog walker for someone recovering from surgery, your goal is to leave no stone unturned in helping someone find support.

Support the People We Serve

You will also collaborate with hospital teams and HR leaders to ensure individuals receive the help they need. This includes:

• Acting as a trusted representative of Wellist with client partners
• Helping staff understand how Wellist can support the people they serve
• Resolving questions and removing barriers to accessing resources

You are not just responding to requests, you are taking ownership of the outcome and ensuring each person gets the support they need.

What the Day-to-Day Looks Like

• Manage multiple concurrent cases while maintaining quality, accuracy, and response times
• Handling inbound requests from members, caregivers, and partner staff, documenting intake carefully, assessing needs, and identifying resources
• Researching and verifying resources to ensure accuracy and availability
• Conducting outreach to introduce the program, follow up on referrals, confirm needs, and/or ensure access to resources
• Communicating clearly and thoughtfully with patients, caregivers, and partner staff, and employees across phone and written channels  
• Consistently meet responsiveness metrics while maintaining a high bar for quality in every interaction

This is a fast-paced, high-accountability environment. Success requires strong prioritization, attention to detail, and the ability to deliver high-quality work at speed.

Who Thrives in This Role

The people who succeed at Wellist tend to be:

• Committed to excellence in every interaction and consistently raising the bar
• Naturally curious problem-solvers who go beyond the obvious answer
• Highly organized and able to manage multiple priorities without losing quality
• Calm, steady, and empathetic in emotionally sensitive situations
• Relentless about follow-through and solving the full problem
• Energized by high-performance, metrics-driven environments where both speed and quality matter

Most importantly, you believe people deserve to feel supported, especially in life’s hardest moments, and that delivering that support requires consistently high standards.

Relevant Experience

• Social services, caregiving, or community support roles
• Customer support or concierge-style service
• Healthcare navigation or patient support
• Benefits or HR support
• Hospitality or high-touch service environments

Candidates from hospitality, healthcare navigation, or concierge-level service environments often thrive in this role.

Core Skills

• Exceptional written and verbal communication
• Emotional intelligence and empathy
• Strong research and problem-solving ability
• Attention to detail and organization
• Comfort learning new technology platforms
• Commitment to privacy, confidentiality, and integrity
  
  

Why Work Here

Help build the support network we want for our loved ones. At Wellist, our work directly impacts people navigating some of life’s hardest moments. We take pride in delivering clarity, compassion, and real help, at a consistently high standard.

• A meaningful mission – Join a team building the support system we all want for our loved ones.
• Outstanding benefits – Excellent medical, dental, and life insurance; generous PTO and parental leave.
• Opportunity to grow – Help define how a Series A digital health startup scales with enterprise clients.
• Award-winning culture – Recognized by Fast Company, MassTLC, Rock Health, and more.

At this time, Wellist will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).

Senior Sales Executive, Employer Solutions (Hybrid)

At Wellist, we’ve spent the last 10 years helping people navigate life’s most challenging moments. After a decade of proven impact serving health systems, we have pivoted into the employer space —and we’re now scaling rapidly. Our platform empowers employers to deliver the right resources at the right time by creating an activation layer to the HR ecosystem, so employees feel supported through every life moment and HR leaders can maximize the value of their benefit investments. 

It’s an exciting inflection point: you’ll be joining a company with the stability of a seasoned organization and the momentum of a high-growth expansion. As our Senior Sales Executive, Employer Solutions you'll lead Wellist's rapid commercial expansion into the large, enterprise employer market through a combination of relationship building, dealmaking and market positioning.

What You’ll Do

• Own full-cycle enterprise sales to CHROs, HR Technology and Total Rewards leaders at mid-to-large employers—from prospecting through close.
• Manage and build on an existing pipeline while developing targeted prospecting strategies to open new employer relationships.
• Close multi-million-dollar ACV deals with typical sales cycles of 6–9 months.
• Partner directly with the CEO and Senior Commercial Advisors on high-stakes enterprise opportunities while independently driving key deals.
• Refine and scale our employer sales playbook by identifying what works, improving it, and making it repeatable.
• Bring timely market intelligence to Product and Marketing to strengthen our employer positioning and inform our GTM evolution.

What Success Looks Like

3 months in: Pipeline healthy and growing, confidently leading discovery through close, momentum building

6 months in: Multiple enterprise deals advancing through negotiation, forecasting reliable pipeline

12 months in: Closed 3-5 enterprise clients, established scalable sales approach for extended sales team

What You Bring

• 5-7+ years selling HR tech, digital health, or workforce solutions to senior HR buyers
• Track record closing complex enterprise deals to CHROs, HR Technology and Total Rewards leaders
• Experience in pivot/expansion mode—you've taken early traction and built it into consistent revenue
• Comfortable being the solo sales hire who doesn't need constant direction
• Natural credibility with HR executives; you speak their language
• Excited to shape a sales motion, not just execute someone else's playbook
• Willingness to travel as needed

Why Work Here

• Ownership of an entire market for an established company
• Real infrastructure and support (Product, Marketing, Client Success, Leadership)
• Direct partnership with CEO and deep advisor network on strategy
• Excellent comp, strong benefits, mission-driven team
• Room to grow into sales leadership as we scale

Senior Strategic Analyst (Hybrid)

At Wellist, we help employers support their people through every life moment—while ensuring HR and benefits leaders get the greatest possible value from their investments.

As our Senior Strategic Analyst, you will be the person who builds, executes, and delivers the high-impact analyses that drive client strategy and internal decision-making. This is a senior individual contributor role for someone who can frame analytical problems, work directly with raw data, produce zero-defect outputs, and turn those outputs into clear recommendations that influence executive stakeholders.

You will own the end-to-end analytics behind client deep dives, ROI assessments, portfolio evaluations, and monthly/quarterly reporting. Internally, you will ship analyses that shape product direction, resource prioritization, and Wellist’s marketplace and ecosystem strategy. This role requires exceptional analytical rigor, attention to detail, and the ability to communicate findings clearly to CHROs, CFOs, Wellist leadership, and cross-functional partners.

Core Responsibilities & What You Will Deliver

Client Analytics, Deep Dives & Portfolio Optimization

You will lead analytical work that identifies near-term cost savings, program performance gaps, and strategic opportunities within our client’s wellbeing portfolios. Your deliverables will include:

• Comprehensive portfolio analyses integrating Wellist platform usage and “ecommerce” behavioral data, claims-like datasets, and employer-provided inputs.
• Strategic ROI assessments for existing client accounts, quantifying value realized and pinpointing areas for higher-impact investment.
• Cost-savings opportunity models that map specific benefit adjustments, resource shifts, or product recommendations to measurable financial outcomes.
• Monthly and quarterly reporting packages that translate raw utilization data into clear insights, strategic recommendations, and prioritized next steps for clients.
• Executive-ready insights that help clients optimize their benefits spend, enhance employee engagement, and close gaps in high-need populations.
• Board-level reporting and advanced analytics narratives for client leadership teams.

You will be accountable for ensuring every analysis leads to actions that improve wellbeing support and maximize ROI for clients.

Data-Driven Product & Service Enhancement

You will use analytics to shape Wellist’s product roadmap and service offerings. Key responsibilities include:

• Turning the platform’s “ecommerce” behavioral data into recommendations to expand, refine, or rebalance Wellist’s product and resource portfolio.
• Partnering with Product, Engineering, and Operations to integrate and interpret multi-source data (e.g., internal systems, Support CRM, Sigma).
• Identifying platform features, workflows, and interventions that can drive higher adoption, engagement, and client value.
• Developing repeatable analytic frameworks, benchmarks, and scoring models that improve how we assess programs and recommend interventions.
• Leading internal insights that inform go-to-market strategy and cross-functional decision-making.

You will be responsible for the analytic foundation that drives product evolution and enhances the value Wellist delivers to employers.

Executive Communication, Client Success & Advisory Leadership

You will serve as a senior advisor to enterprise clients, ensuring analytics drive strategic action. You will:

• Present findings and recommendations to CHROs, CFOs, clinical leaders, and boards.
• Build executive-ready presentations, strategic briefs, and ROI narratives that influence high-stakes decisions.
• Lead conversations that translate complex data into compelling business cases for portfolio changes or new investments.
• Partner with Client Success leadership to ensure analytics are central to account strategy, retention, and expansion.
• Represent Wellist's analytic insights in external meetings, presentations, and thought leadership opportunities.

You are accountable for ensuring insights translate into impact—and that clients clearly understand the value Wellist creates.

What Success Looks Like
3 months: You are leading deep-dive analyses for priority accounts, producing executive-ready deliverables, and raising the standard for monthly and quarterly reporting.

6 months: Your ROI models, cost-savings analyses, and portfolio assessments are embedded in client strategy and influencing product decisions across Wellist.

12 months: You are recognized as the strategic analytical leader whose work drives measurable savings for employers, improves employee wellbeing outcomes, and guides the next generation of Wellist’s platform and services.

What You Bring

• 5-10+ years of experience in analytics, consulting, strategy, or population health; employer benefits or healthcare preferred.
• Demonstrated experience producing ROI models, cost-savings analyses, and strategic portfolio recommendations for enterprise clients.
• Proven ability to turn complex datasets into clear, actionable insights for senior executives.
• Expertise with analytics tools, including Excel and Sigma; experience integrating multiple data sources (CRMs, ecommerce data) strongly preferred.
• Exceptional storytelling skills—able to craft board-level narratives that connect data to business impact.
• Strong cross-functional leadership experience, especially partnering with product, engineering, and operations teams.
• A demonstrated track record of using analytics to drive measurable value and influence organizational strategy.
• A bias toward action, meticulous attention to detail, and a mission-driven mindset.

Why Work Here
A meaningful mission – Join a team that’s redefining how employers support employees and their families.
Outstanding benefits – Excellent medical, dental, and life insurance; generous PTO and 401(k) contribution.
Opportunity to grow – Play a critical role in building Wellist’s next-generation analytics and optimization solutions.
Award-winning culture – Recognized by Fast Company, MassTLC, Rock Health, and more.

At this time, Wellist is unable to sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).