The Role & Your Mission

Weave's AEs need a steady stream of warm, high-quality leads and right now we have a rare opportunity to build that engine from scratch, the right way. No patching legacy systems. No retrofitting bad habits. Just a clean slate and the mandate to build an AI-native lead generation foundation that actually scales.

This role sits within Marketing and partners closely with RevOps to make sure what we build connects cleanly to the sales pipeline. You're not inheriting someone else's mess – you're the architect.

What You'll Own

• Design and build our agentic lead gen infrastructure from the ground up. This includes workflows, tooling, and automation logic.
• Source, enrich, and qualify leads at scale using AI tools, with a focus on warm, network-informed outreach.
• Work directly with AEs to understand what a "good lead" looks like, then systematize it.
• Build and iterate on multi-signal targeting models that identify the right buyers at the right time. Structure multi-channel campaigns around these targets and experiment relentlessly to optimize ORs, CTRs, and CPL. 
• Own the feedback loop between lead quality and conversion. If the leads aren't moving down the funnel, you'll investigate why and fix it.
• Partner with RevOps to ensure clean data handoffs and CRM hygiene (HubSpot).
• Run structured test-and-learn experiments to continuously improve conversion rates and pipeline contribution.

What You’ll Bring

• 5–8 years in a demand gen, growth, or marketing operations role with a strong technical edge
• Hands-on experience with Clay, Hubspot. You know how to build workflows, not just describe them. Tool experience is directional, not a checklist. If you've built serious lead gen infrastructure (or other type of predictable, reliable engine) with different tools and can ramp fast, we want to talk.
• Obsession with AI tools. You follow the space, you experiment, you have opinions and can advise our commercial org on trade-offs and best practices. 
• Proven ability to build systems, not just run campaigns.
• Data-driven learning. You know how to measure your outcomes and make informed adjustments using data.
• Strong judgment about what makes a lead worth pursuing. You think like a seller, not just a marketer. 
• Nice to have: experience selling into or marketing to life sciences, pharma, or biotech audiences

What We Offer

🎯 The opportunity to work at a modern, cutting-edge healthcare technology company devoted to meaningful positive impact on human life. Collaboration, velocity, and customer obsession are our baseline; demonstrations of craftsmanship and ROI are celebrated.

🏆 Competitive compensation ($130,000 - $175,000) plus equity.

🧬 Comprehensive health, dental, and vision insurance.

🏝️ Take care of you and yours: generous PTO, parental leave, OneMedical, TalkSpace, Teladoc.

🚀 Career development opportunities within a company entering a growth phase.

🌎 Hybrid in San Francisco with in-office days Tues/Wed/Thurs and flexibility to work remote Mon/Fri.

The Role & Your Mission

We are seeking a Director of Sales, reporting to our Vice President of Sales. In this role, you will lead and develop a team of mid-market Account Executives, each owning a regional territory of mid-market Biotechnology, Pharmaceutical, and CRO accounts. Your mission is to lead a world-class sales team: one defined by inspiration, insightful coaching, rigorous deal discipline using MEDDIC, internal collaboration and a deep understanding of how life sciences companies buy and adopt transformative technology.

You will partner closely with Marketing, Product, and Customer Success to sharpen our go-to-market motion, and ensure our Account Executives are equipped to run a consistent, high-quality sales motion. As a commercial leader, you will also play a key role in scaling the team including sourcing, interviewing, and developing the next generation of sales talent at Weave.   Travel is expected 60-70% of the time within the territory meeting customers with Account Executives. 

What You’ll Own

Manager Development & Team Building

• Lead, coach, and grow a team of 4-6 mid-market Account Executives, providing hands-on guidance on running a rigorous sales process, developing the AE’s current capabilities, and building a strong pipeline within Biotech, Pharma, and CRO verticals.
• Own the lifecycle for recruiting, hiring and developing the sales team: design a differentiated interview process that surfaces coachability, sales acumen, and life sciences fluency, then onboard and ramp new hires with speed and intention.
• Grow the team thoughtfully as Weave scales — anticipate capacity needs, build a strong candidate pipeline, and maintain a high bar for talent.

Deal Excellence & Sales Process

• Instill and reinforce a MEDDIC-based selling framework across all AE’s; conduct structured deal reviews that interrogate qualification, stakeholder mapping, and path to close with rigor and consistency.
• Own forecast accuracy and pipeline health across the mid-market segment; leverage CRM data and deal inspection to surface risks early and drive corrective actions.
• Engage as an executive sponsor on strategic deals, modeling best-in-class discovery, objection handling, and value-based selling for managers and their teams.

Strategy & Cross-Functional Leadership

• Define and continuously sharpen the Ideal Customer Profile for mid-market; partner with Marketing and Product to align ICP-driven campaigns, messaging, and product roadmap priorities with real-world buyer behavior.
• Contribute to territory design, quota setting, and compensation planning; serve as a key voice in cross-functional leadership discussions.
• Collaborate with Customer Success and Product to close the loop between customer input and platform development, ensuring Weave remains tightly aligned with evolving customer needs across the life sciences ecosystem.

What You’ll Bring

Leadership & Coaching

• A distinctive, intentional approach to interviewing and developing sales talent — you have a proven method for identifying A-players and a track record of growing them into top performers.
• Deep coaching instincts: you know how to get inside a deal, ask the right questions, and help Account Executives navigate difficult situations — without taking over.
• A customer-obsessed, high-accountability leadership style that thrives in fast-moving environments and sets a clear cultural standard for the teams you lead.

Experience & Qualifications

• 10+ years of overall sales experience in B2B SaaS, with at least 5 years in sales management roles of increasing scope and responsibility.
• Experience leading top performing Account Executives preferred; you understand the leverage — and the discipline — required to lead through others effectively.
• Background selling SaaS software into the Life Sciences vertical is required — you bring genuine fluency in how Biotechnology, Pharmaceutical, and CRO organizations evaluate, buy, and implement technology.
• Deep expertise in MEDDIC sales methodology; you have implemented it at scale, not just as a checkbox, and use it as an active coaching and inspection tool.
• Strong ICP acumen: you know how to define, pressure-test, and operationalize an Ideal Customer Profile across a sales organization to drive more efficient pipeline generation and higher win rates.
• Demonstrated track record of consistent quota attainment and team-level success, with the data and stories to back it up.

What We Offer

🎯 The opportunity to work at a modern, cutting-edge life sciences technology company devoted to meaningful positive impact on human life. Collaboration, velocity, and customer obsession are our baseline; demonstration of craftsmanship and ROI are celebrated.

🏆 Competitive salary ($210,000 - $230,000) and commission structure with performance-based incentives (OTE $420,000 - $460,000) plus equity.

🧬 Comprehensive health, dental, and vision insurance.

🏝️ Take care of you and yours: generous PTO, parental leave, OneMedical, TalkSpace, Teladoc.

🚀 Career development opportunities within a company entering a growth phase.

🌎 Hybrid in San Francisco with in-office days Tues/Wed/Thurs and flexibility to work remote Mon/Fri.

The Role & Your Mission

We’re looking for a Head of Applied AI that can manage and lead our Applied AI team at Weave. We expect you to lead the people, maintain a healthy working environment, plan long-term architecture initiatives, keep a high-bar of excellence on the team, and grow the team. The buck stops with you on decisions regarding AI architecture and personnel. You will be responsible for driving architectural direction and roadmap execution, as well as supporting the technical and personal development of your team. This position reports directly to the Head of Engineering.

The charter of the Applied AI team is: develop and maintain deep understanding of LLMs and their derivatives (e.g., agents, RAG) in order to build, evaluate, and deploy AI features that are valuable, controllable, and trustworthy within the Weave platform.

Technical leaders at Weave are expected to maintain hands-on capacity. Whether this is through bug fixes, pull request reviews, or healthy debate of technical decisions. We believe that managers of technical teams must stay technical while staying out of the way of their team. Effective decision making requires technical know-how and trust from the team. You are the leader that scientists and engineers can count on; you are technical, you attack every problem with enthusiasm, and you remove hurdles.

What You'll Own

• Build AI features that clearly solve real customer problems, that users love, that organizations can trust
• Set the bar for analytical rigor, evidence-based decisions, and meaningful understanding of LLMs
• Plan and execute on AI architectural investments in coordination with Product and Technical Leadership
• Foster a culture of shipping compelling AI features to customers rapidly and routinely
• Develop and maintain quality standards that grow and preserve customer trust
• Ensure the Weave platform remains at the leading edge of AI technologies
• Hire, manage, and retain extraordinary AI Engineers and Applied Scientists
• Maintain a healthy, productive working environment and a high-performing team

What You’ll Bring

• Has worked at an early-stage, product-based startup before (<50 people)
• Rigorous analytical capabilities derived from experience or education (ideally both)
• Experience building production software with LLMs-in-the-loop
• Experience building B2B software in regulated industries and/or for enterprise customers
• Experience leading with a data-first mindset
• Experience experimenting and implementing emerging frameworks, practices and standards with LLMs
• Direct and candid with leadership, peers, and direct reports
• Experience mentoring and growing employees
• Experience as an architect - proven ability to design and implement robust and scalable systems with flexible and scalable UI that meets future needs
• Experience overseeing and managing projects across teams
• Bias to action and speed without compromising rigor

What We Offer

🎯 The opportunity to work at a modern, cutting-edge healthcare technology company devoted to meaningful positive impact on human life. Collaboration, velocity, and customer obsession are our baseline, demonstrations of craftsmanship and ROI are celebrated.

🏆 Competitive salary ($275,000 - $325,000) and equity packages.

🧬 Comprehensive health, dental and vision insurance

🏝️ Take care of you and yours: generous PTO, parental leave, OneMedical, TalkSpace, Teladoc.

🚀 Career development opportunities within a company entering a growth phase.

🌎 Hybrid in San Francisco with in-office days Tues/Wed/Thurs and flexibility to work remote Mon/Fri.

The Role & Your Mission

We are seeking a Senior Customer Success Manager, reporting to our Director of Customer Success. This is a unique and pivotal role that requires a person of expertise and intent in change management. You will leverage your deep experience with relationship building and AI implementation to enable our customers to get the most out of the Weave, our AI-driven SaaS platform for FDA document preparation. Your experience and judgement will help our customers close the gap between the state of the product on any given day and their successful submissions. In practice, you embody a consultant, an expert user, and a guide- thoughtfully navigating our customers’ prioritization across learning & enablement and transition of systems & processes, while owning tactical facilitation of our shared goals to enable evaluation & access to therapies.  

What You’ll Own

• Onboarding and Training: You will devise and maintain an onboarding and training plan for new organizations and new users, including documentation and interactive sessions. You will provide the training, virtually and in-person (up to 50% travel, likely less).
• Platform Customization: With the support of the Product teams you will devise and execute a process for customizing the platform for new customers. Primarily this entails customization of document templates for AI-generation of regulatory submission content
• Process and Systems: You will establish stage-appropriate processes and systems to ensure that Customer Success is consistent, efficient, and effective.
• Account Advocacy: You will endeavor to ensure that our customers are getting as much value as possible from their use of Weave’s products, and that Weave’s products are reaching all users within our customer organizations who might benefit from them.
• Commercial/Product Collaborator: As the closest person to our customers you will be a vital conduit for user understanding to improve our platform and products, and for account renewal and expansion to grow the business.

What You’ll Bring

• Experienced Meets Innovative: You’ve been around the block and know the first 10 things you need to do. But you’re not looking to run a playbook, you’ve got a pot of ideas simmering about many ways to make CS and customers’ experience better.
• Bio Conversant: You can speak the language of drug development and, crucially, drug developers will speak to you. You don’t need a PhD, but PhD’s need to find you credible.
• AI Capable + Pragmatic: You know your way around an LLM (as much as anyone can right now) but you don’t get lost in the weeds.
• Outstanding Educator and Communicator: Educating isn’t a chore for you, it’s a joy. You love to see people “get it” and enjoy the craft of figuring out how to help them get there.
• Builder: You relish uncharted territory and yearn to build a cabin in it (figuratively speaking).

• 5+ years experience in Customer Success in B2B SaaS strictly required
• Experience serving life science, bio, or therapeutics markets highly preferred
• Bio education preferred, advanced degree ideal

What We Offer

🎯 The opportunity to work at a modern, cutting-edge healthcare technology company devoted to meaningful positive impact on human life. Collaboration, velocity, and customer obsession are our baseline, demonstrations of craftsmanship and ROI are celebrated.

🏆 Competitive salary ($140,000 to $165,000) and retention-based variable compensation plus equity. 

🧬 Comprehensive health, dental and vision insurance

🏝️ Take care of you and yours: generous PTO, parental leave, OneMedical, TalkSpace, Teladoc.

🚀 Career development opportunities within a company entering a growth phase.

🌎 Hybrid in San Francisco with in-office days Tues/Wed/Thurs and flexibility to work remote Mon/Fri.

The Role & Your Mission

We are seeking a Customer Success Manager, reporting to our Director of Customer Success. This is a unique and pivotal role that requires a person of expertise and intent in change management. You will leverage your deep experience with relationship building and AI implementation to enable our customers to get the most out of the Weave, our AI-driven SaaS platform for FDA document preparation. Your experience and judgement will help our customers close the gap between the state of the product on any given day and their successful submissions. In practice, you embody a consultant, an expert user, and a guide- thoughtfully navigating our customers’ prioritization across learning & enablement and transition of systems & processes, while owning tactical facilitation of our shared goals to enable evaluation & access to therapies.  

What You’ll Own

• Onboarding and Training: You will devise and maintain an onboarding and training plan for new organizations and new users, including documentation and interactive sessions. You will provide the training, virtually and in-person (up to 50% travel, likely less).
• Platform Customization: With the support of the Product teams you will devise and execute a process for customizing the platform for new customers. Primarily this entails customization of document templates for AI-generation of regulatory submission content
• Process and Systems: You will establish stage-appropriate processes and systems to ensure that Customer Success is consistent, efficient, and effective.
• Account Advocacy: You will endeavor to ensure that our customers are getting as much value as possible from their use of Weave’s products, and that Weave’s products are reaching all users within our customer organizations who might benefit from them.
• Commercial/Product Collaborator: As the closest person to our customers you will be a vital conduit for user understanding to improve our platform and products, and for account renewal and expansion to grow the business.

What You’ll Bring

• Experienced Meets Innovative: You’ve been around the block and know the first 10 things you need to do. But you’re not looking to run a playbook, you’ve got a pot of ideas simmering about many ways to make CS and customers’ experience better.
• Bio Conversant: You can speak the language of drug development and, crucially, drug developers will speak to you. You don’t need a PhD, but PhD’s need to find you credible.
• AI Capable + Pragmatic: You know your way around an LLM (as much as anyone can right now) but you don’t get lost in the weeds.
• Outstanding Educator and Communicator: Educating isn’t a chore for you, it’s a joy. You love to see people “get it” and enjoy the craft of figuring out how to help them get there.
• Builder: You relish uncharted territory and yearn to build a cabin in it (figuratively speaking).

• 5+ years experience in Customer Success in B2B SaaS strictly required
• Experience serving life science, bio, or therapeutics markets highly preferred
• Bio education preferred, advanced degree ideal

What We Offer

🎯 The opportunity to work at a modern, cutting-edge healthcare technology company devoted to meaningful positive impact on human life. Collaboration, velocity, and customer obsession are our baseline, demonstrations of craftsmanship and ROI are celebrated.

🏆 Competitive salary ($120,000 to $165,000) and retention-based variable compensation plus equity. 

🧬 Comprehensive health, dental and vision insurance

🏝️ Take care of you and yours: generous PTO, parental leave, OneMedical, TalkSpace, Teladoc.

🚀 Career development opportunities within a company entering a growth phase.

🌎 This is a remote position based in Boston, MA. 

The Role & Your Mission

We are seeking a Senior Product Designer to join a lean, high-impact design team reporting to the Design Director. You will be working across the product portfolio - building an AI-first platform for managing the drug development regulatory lifecycle. We aim to build a product that is as delightful, distinctive, and intuitive as it is powerful, and we are looking for a designer who is adept at untangling complex workflows, understanding multi-stakeholder product ecosystems, and bringing a system design lens to the design craft.

What You'll Own

Product Area Leadership
You’ll own the end-to-end design for a dedicated product area—from discovery through launch and iteration. You’ll deeply understand user workflows, define clear experience principles, and deliver thoughtful solutions that balance user needs with business impact. You’ll proactively shape direction, not just execute against requirements.

Cross-Functional Collaboration
You’ll be a core member of your squad, contributing to strategy, roadmap discussions, and decision-making. You’ll communicate clearly, align stakeholders, and ensure design is integrated seamlessly into product and engineering processes. Your work will help the team move faster and make better decisions.

User Research & Insight
You’ll go deep on our users—their goals, motivations, constraints, and pain points. You’ll lead and synthesize qualitative research, usability testing, and behavioral insights, translating findings into clear, actionable direction for your team. You’ll ensure we are consistently building the right solutions for real user needs.

UX Architecture & Interaction Design
You’ll define user journeys, information architecture, and interaction models across complex workflows. You’ll simplify ambiguity, reduce friction, and ensure experiences are intuitive, efficient, and scalable as the product evolves.

High-Quality Product Craft
You’ll deliver polished, production-ready interfaces with strong attention to layout, typography, hierarchy, and detail. You’ll maintain a high bar for visual and interaction quality while ensuring consistency across your product area.

Design System Evolution
Contribute to the evolution of the design system to ensure speed, consistency, and scalability. You’ll identify gaps, propose improvements, and contribute new patterns and scalable interaction models as the product grows, ensuring the system remains a strategic asset that supports both velocity and craft.

AI-Powered Design & Product Innovation
You’ll integrate AI into both your workflow and the product experience itself. You’ll leverage AI-powered design and research tools to accelerate exploration, synthesis, and iteration while maintaining a high bar for usability and craft. You’ll design AI-native experiences that account for probabilistic outputs, feedback loops, trust, transparency, and human oversight. 

What You’ll Bring

Full Stack Design Expertise
You bring 7+ years of experience in product design, ideally within B2B SaaS environments. You’re comfortable owning the full lifecycle—from discovery and research through execution and post-launch iteration—and can operate independently within a fast-moving team.

Strong Product & Systems Thinking
You connect user needs to measurable business outcomes and think holistically across workflows and platforms. You understand how scalable systems enable teams to move faster without sacrificing quality.

Design System Experience
You have experience contributing to or owning a design system in a production environment. You understand component-based design, governance, and close collaboration with engineering to ensure consistency and scalability.

AI Maturity
You have hands-on experience working with modern AI-powered tools and understand how to integrate them effectively into the design workflow. You’re comfortable designing for AI-driven features and navigating ambiguity, model variability, and edge cases.

B2B & Complex Workflow Experience
You’ve designed data-rich, workflow-heavy products, ideally in technical, scientific, or regulated industries. Experience in life sciences, biotech, or related fields is a strong plus.

Craft, Curiosity & Ownership
Your portfolio demonstrates strong visual craft and attention to detail. You’re an inquisitive empath who cares deeply about user experience and continuously seeks better solutions. You move work forward proactively, make thoughtful tradeoffs, and bring your team along through clarity, strong communication, and leadership.

What We Offer

🎯 The opportunity to work at a modern, cutting-edge healthcare technology company devoted to meaningful positive impact on human life. Collaboration, velocity, and customer obsession are our baseline, demonstrations of craftsmanship and ROI are celebrated.

🏆 Competitive salary ($150,000 - $185,000) and equity packages.

🧬 Comprehensive health, dental and vision insurance

🏝️ Take care of you and yours: generous PTO, parental leave, OneMedical, TalkSpace, Teladoc.

🚀 Career development opportunities within a company entering a growth phase.

🌎 Hybrid in San Francisco with in-office days Tues/Wed/Thurs and flexibility to work remote Mon/Fri.

The Role & Your Mission

We’re looking for a Staff Backend Engineer, reporting directly to the Backend Engineering Manager, that can navigate between data, AI, and backend systems. Stability, performance, and reliability of the AI system are the core responsibilities. You will be asked to develop novel solutions to customer problems, characterize the results, and deliver the solutions into production. You’ll be successful in this role if you can go from idea, to experiment, to testing, to production without getting lost or stuck at one of the steps. We care more about solving problems than using the latest buzz. We prefer simple, well-tested, stable solutions that are dependable, yet impressive.

What You'll Own

• Understanding customer problems and translating that into simple solutions
• Working with Product and Design to quickly find solutions
• Writing performant, simple code. We run Django + Python + Postgres + Redis.
• Managing ongoing conceptual and technical complexity while delivering value on Product projects

What You’ll Bring

• Has worked at an early-stage, product-based startup before (<50 people)
• 8 years of experience or more of Django in a production environment
• Used of LLMs in production
• Directly interacting with LLMs without abstraction libraries
• Humble, hungry, and smart
• Able to move quickly on tasks while producing high-quality results
• Pragmatic, analytical thinker. Efficient decision maker

• Bonus: Worked on a product in a regulated domain or where data privacy + security were essential
• BS in Computer Science or similar field preferred 

What We Offer

🎯 The opportunity to work at a modern, cutting-edge healthcare technology company devoted to meaningful positive impact on human life. Collaboration, velocity, and customer obsession are our baseline, demonstrations of craftsmanship and ROI are celebrated.

🏆 Competitive salary ($200,000 - $250,000) and equity packages.

🧬 Comprehensive health, dental and vision insurance

🏝️ Take care of you and yours: generous PTO, parental leave, OneMedical, TalkSpace, Teladoc.

🚀 Career development opportunities within a company entering a growth phase.

🌎 Hybrid in San Francisco with in-office days Tues/Wed/Thurs and flexibility to work remote Mon/Fri.