Position Summary:

ultrafocused – Work together to fearlessly uncover new possibilities

The Commercial Intern for Commercial Affairs provides comprehensive administrative support to the Commercial team and Office Manager, ensuring efficient operations and smooth workflow. This role requires excellent organizational, communication, and interpersonal skills, as well as the ability to handle confidential information with discretion. The ideal candidate will be proactive, detail-oriented, and capable of managing multiple tasks in a fast-paced environment.

Work Model: 

Flex: This role will typically require onsite work 2-3 days each week, or more depending on business needs. In many locations, the business will set certain days each week that Flex employees are required to be onsite.

Responsibilities:

1. Calendar Management: Schedule and coordinate meetings, appointments, and travel arrangements for Medical Affairs team members, including both internal and external stakeholders.
2. Meeting Support: Prepare meeting agendas, take and distribute meeting minutes, and manage logistics for departmental meetings, conferences, and events. 
3. Internal and External Events Support: Manage logistics (venue, transportation, accommodation), contract drafting, and payment workflow 
4. Document Management: Maintain and organize departmental files, including electronic and hard copy documents, ensuring accuracy and accessibility. This includes managing contracts, presentations, and medical literature. 
5. Expense Reporting and Budget Support: Process expense reports, track departmental budgets, and assist with procurement and invoice processing. 
6. Communication and Correspondence: Manage incoming and outgoing correspondence, including emails, phone calls, and mail, and draft and edit documents, presentations, and reports.
7. Data Entry and Reporting: Enter and maintain data in various databases and systems and generate reports as needed. 
8. Travel Coordination: Arrange complex domestic and international travel, including flights, accommodations, and transportation, and prepare travel itineraries.  
9. Vendor Liaison: Communicate with vendors and external partners regarding contracts, invoices, and other administrative matters. 
10. Compliance Support: Assist with compliance-related activities, document tracking and archiving, and ensure adherence to company policies and procedures. 
11. Office Manager Support: Provide general administrative support, CONCUR, including ordering office supplies, managing office equipment, and handling incoming and outgoing mail. 

Requirements:

1. Education: Must currently be enrolled in a degree program; associate or bachelor’s degree preferred. 
2. Experience: Minimum of 01 year of administrative experience, preferably in a medical, pharmaceutical, or healthcare setting.  
3. Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and experience with database management and electronic document management systems. 
4. Communication Skills: Excellent written and verbal communication skills, with the ability to interact professionally with individuals at all levels.  
5. Organizational Skills: Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
6. Attention to Detail: Meticulous attention to detail and accuracy in all work.  
7. Confidentiality: Ability to handle sensitive and confidential information with discretion and professionalism.
8. Problem-Solving Skills: Ability to identify and resolve administrative issues effectively. 
9. Interpersonal Skills: Strong interpersonal skills and the ability to work effectively as part of a team.
10. Adaptability: Ability to adapt to changing priorities and work in a fast-paced environment.
11. Proficiencyin Spanish and English (written and verbal) is highly desirable

#LI-AJ1 #LI-Hybrid

Position Summary:

ultrafocused – Work together to fearlessly uncover new possibilities

メディカルサイエンスリエゾン（Medical Science Liaison：MSL）は、メディカルディレクターおよびフィールドメディカルチームと緊密に連携し、日本国内におけるメディカル戦略の実行を担います。 
Key Opinion Leader（KOL）や主要医療機関へのサイエンスベースの関係構築、最新科学情報の提供、エンゲージメントを通じ、Ultragenyxの開発品および上市製品の医療的価値の最大化を支援します。 
科学的中立性を保ちながら情報交換を行い、国内の医療従事者に対し臨床・科学的サポートを提供するフィールドベースの専門職です。 

Work Model:

Remote: Officially documented as working full-time from home, with travel to Ultragenyx's offices or other locations on occasion as needed.

Responsibilities:

1. メディカルディレクターと連携し、日本のフィールドメディカルプランを実行する。 
2. リージョナルメディカルプランに沿ったメディカル施策（タクティクス）を実行する。 
3. 医療現場からの重要なインサイトを収集し、日本のメディカルプランに沿って社内ステークホルダーへ適時共有する。 
4. Key Opinion Leader（KOL）の特定を支援し、主要施設との科学的関係を確立・維持する。 
5. KOLおよび医療従事者に対し、最新の科学的知見や疾患マネジメント情報を提供する。 
6. KOLを対象に、講演者・アドボケートの育成およびサポートを行う。 
7. アドバイザリーボードの企画・準備・運営をサポートし、学会ではポスター・口演のレビューなど科学的支援を提供する。 
8. すべての活動において、企業方針・SOP・コンプライアンスを遵守し、公正かつ透明性のあるメディカル活動を実施する。 

Requirements:

1. 医学・薬学・生命科学領域の高等学位（MD、PhD、PharmDなど）を有し、MSLなどフィールドメディカル業務で2年以上の経験があることが望ましい。 
2. 希少疾患領域、特に遺伝性疾患領域での経験があれば尚可。 
3. 英語の中級レベルのコミュニケーション能力、および日本語のネイティブレベルの読解・文章作成能力を有すること。 
4. 社内外のステークホルダーとの良好な関係構築に必要な高いコミュニケーション能力とチームワークスキルを有すること。 
5. 臨床・科学情報を効果的にプレゼンテーションできる能力を有すること。 
6. 日本の医療提供体制について深い理解を持ち、患者ケアや医療提供体制への影響を考慮した判断ができること。 
7. 自身の業務スケジュールを整理・優先順位付けできる能力を有し、テリトリー管理や時間管理のスキルを備えていること。 
8. 約30％の出張および必要に応じた宿泊を伴う出張に対応できること。

#LI-CK1 #LI-Remote

Position Summary:

ultrafocused – Work together to fearlessly uncover new possibilities

As a Medical Science Liaison (MSL) in Japan, you will work closely with Medical Directors and the field medical team to execute local medical strategies. 
You will develop and enhance scientific relationships with Key Opinion Leaders (KOLs) and key medical institutions, while supporting scientific exchange and providing fair balanced medical information. 
This field-based role requires strong scientific credibility to engage with thought leaders and centers of excellence, supporting Ultragenyx's development stage and commercial products in Japan. 

Work Model:

Remote: Officially documented as working full-time from home, with travel to Ultragenyx's offices or other locations on occasion as needed.

Responsibilities:

1. Execute the Japan Field Medical Plan in collaboration with Medical Directors. 
2. Implement medical tactics aligned with the regional medical plan. 
3. Collect key scientific and clinical insights and share them internally in alignment with the regional medical plan. 
4. Support identification of Key Opinion Leaders (KOLs) and build/maintain scientific relationships with academic and community centers. 
5. Disseminate cutting edge scientific information and disease management concepts to KOLs and other healthcare professionals. 
6. Develop and support KOL speakers and scientific advocates. 
7. Support planning and execution of advisory boards and providing scientific support at medical congresses, including poster and presentation reviews. 
8. Ensure all activities are compliant with company policies, SOPs, and relevant compliance standards. 

Requirements:

1. Advanced degree in clinical/healthcare disciplines (MD, PhD, PharmD) required;
2.  2+ years of field medical experience (e.g., MSL) strongly preferred. 
3. Rare disease experience, particularly in genetic disorders, is preferred. 
4. Intermediate English proficiency and native level Japanese reading and writing skills required. 
5. Strong teamwork and communication skills to build effective relationships with internal and external stakeholders. 
6. Demonstrated ability to effectively present clinical and scientific information. 
7. Expert understanding of the Japanese healthcare delivery system and its impact on patient and medical care. 
8. Ability to organize and prioritize workload, with strong territory and time management skills. 
9. Ability to travel approximately 30%, including overnight travel as needed. 

Position Summary:

ultradedicated – Your biggest challenges yield rare possibilities

This role supports the development and execution of medical strategies in Japan, leveraging nutrition science or biochemistry and/or pathologic nutrition or a related field, expertise to guide research planning and evidence generation. 
The position primarily supports Ultragenyx’s development stage and commercialized products in Japan. 

Work Model:

Remote: Officially documented as working full-time from home, with travel to Ultragenyx's offices or other locations on occasion as needed.

Responsibilities:

1. Develop and execute medical strategies focused on the program’s mechanism of action, including dietary therapy–related mechanisms, within the field of metabolic disorders. 
2. Lead and provide scientific input to support field medical team and evidence generation from a metabolic disorders perspective.　 
3. Serve as a subject matter expert and strategic partner to Japan Medical Directors, leading the generation of  medical strategies as the biochemical and pathologic nutrition expert. 
4. Collaborates closely with Global Metabolic Nutrition Programs to ensure alignment of nutrition related scientific content and field communications.
5. Collect and share up to date scientific information on nutrition and metabolic disorders. 
6. Analyze and report findings from scientific literature and conference proceedings. 
7. Support the development of educational materials and internal training related to metabolic disorders. 
8. Ensure all activities comply with company policies, SOPs, and relevant compliance standards. 
9. Support scientific information exchange and insight gathering at congresses and external events as needed. 

Requirements:

1. Advanced degree (PhD or MS) in Nutrition Science, biochemistry and/or pathologic nutrition or a related field, with research experience required. 
2. Research experience in Nutrition Science and/or Biochemistry and/or metabolic disorders  
3. 3+ years post graduate experience in pharmaceutical industry, research or other relevant experience required. 
4. Clinical experience as a Registered Dietitian (e.g., patient counseling, nutrition management, or practical work in clinical settings) is preferred. 
5. Experience in rare diseases is a plus. 
6. Native level Japanese and business level English proficiency (reading, writing, and communication). 
7. Strong communication and teamwork skills to collaborate effectively with internal and external stakeholders. 
8. Demonstrated hands-on experience in analyzing, summarizing, and presenting scientific content. 
9. Ability to work independently and manage multiple priorities. 
10. Primarily remote or office based; able to support limited field activities (e.g., domestic travel and congress participation) as needed. 

#LI-CK1#LI-Remote

Position Summary:

ultradedicated – Your biggest challenges yield rare possibilities

日本におけるメディカル戦略の立案・実行を支援し、栄養科学、生化学、病態栄養学、または関連分野の専門性を基盤として研究計画やエビデンス創出をリードする。 
国内でのUltragenyxの開発品および上市製品に対するメディカル活動を主たる責務として支援する。 

Work Model:

Remote: Officially documented as working full-time from home, with travel to Ultragenyx's offices or other locations on occasion as needed.

Responsibilities:

1. 代謝性疾患領域において、食事療法に関連するメカニズムを含むプログラムの作用機序（MOA）に焦点を当てたメディカル戦略を立案・実行する。 
2. 代謝性疾患の専門家として、フィールドメディカルチームおよびエビデンス創出活動を主導し、科学的方針およびインプットを提供する。 
3. 代謝性疾患の観点から、フィールドメディカルチームの活動およびエビデンス創出を支援するための科学的インプットを提供する。 
4. グローバル・メタボリック・ニュートリション・プログラム（Global Metabolic Nutrition Programs）と密に連携し、栄養に関連する科学的コンテンツおよびフィールドでのコミュニケーションの整合性を確保する。
5. 栄養科学および代謝性疾患に関する最新の科学情報を収集・共有する。 
6. 学術論文・学会発表の内容をレビューし、分析・要約・報告する。 
7. 代謝性疾患に関連する教育資材の作成および社内トレーニングを支援する。 
8. 社内方針およびSOP、関連コンプライアンス要件を遵守して、すべての活動を遂行する。 
9. （必要に応じて）学会や社外イベントでの科学情報提供・情報収集をサポートする。 

Requirements:

1. 栄養科学、生化学、病態栄養学のいずれか、または関連分野における高等学位（PhD または MS）を有し、研究経験を必須とします。 
2. 製薬業界、研究、またはその他の関連分野における大学院修了後3年以上の実務経験を必須とします。 
3. 管理栄養士としての臨床経験（患者指導、栄養管理、医療現場での実務等）があれば尚可とします。 
4. 希少疾患領域の経験が、あれば歓迎します。 
5. 日本語はネイティブレベル、英語はビジネスレベルの読解・文書作成・コミュニケーション能力を要します。 
6. 社内外ステークホルダーと円滑に連携できる高いコミュニケーション力およびチームワーク力。 
7. 科学的内容の分析・要約・資料作成およびプレゼンテーションに関する実務経験。 
8. 自律的に業務を進め、複数の優先事項を整理・管理できる能力。 
9. 原則リモートまたはオフィス環境で勤務しますが、業務上必要に応じて限定的な現場活動（国内出張、学会参加など）に対応できること。 

Position Summary:

Ultradedicated – Your biggest challenges yield rare possibilities

The National Field Leader will establish launch strategy for the field sales teams, performance drivers and the resourcing plans to support the Ultragenyx Neurology therapeutic area. This leader will possess broad experience in leading teams, business ownership, analytics, driving performance, and the implementation of innovative solutions. The National Field Leader will need to formulate an effective national go-to-market plan, while allowing territorial variations, including establishing both short- and long-term success factors and appropriate KPIs. It will be the responsibility of the National Field Leader to provide direction related to key objectives within the territories and implement a national field plan that is organizationally approved and fully compliant with all applicable laws and the company code of conduct.  

Work Model: 

Field: Officially documented as working as a member of the Ultragenyx field team, generally interacting with third parties on behalf of Ultragenyx. 

Responsibilities:

1. Build and lead a national field sales team consisting of multiple regions and territories in each region.  
2. Mentor and coach regional leaders to effectively manage their teams – providing constructive feedback and coaching to achieve superior performance and leading efforts in field sales employee development 
3. Set launch and growth objectives while aligning with the marketing strategy and priorities. Ensure the sales and marketing strategies, programs and tactics are uniformly adopted and implemented by the sales force members, within the parameters of the company’s operating values, culture, to achieve product sales market share and revenue goals.  
4. Operate in the best interest of patients and providers, ensuring a ‘patient-first’ focus, demonstrating the highest ethical and moral standards 
5. Ensure that the UltraCare Liaison (Rare Disease Field Sales) team is equipped & trained to address field market requests, customer service issues and challenges, with a sense of urgency and accountability  
6. Understand healthcare trends in the Rare Disease Community and create pull-through tactics and solutions to mitigate market access challenges  
7. Employ strong organizational and analytical skills to optimize growth, including the ability to analyze complex data to develop strategic and actionable business plans  
8. Develop and implement key sales team processes such as incentive plans, communication plans, recognition programs, performance management   
9. Conduct regular business and performance reviews for all direct reports and their team members, and effectively manage under-performers  
10. Lead and maintain a culture of compliance, integrity and transparency  

Requirements:

1. Minimum of bachelor's degree; Advanced degree highly preferable Minimum of 15+ years of experience in sales with at least 3 years in a leadership position in rare/ultra-rare disease driving growth businesses  
2. Lead with emotional intelligence while thriving in a rapid-paced and dynamic environment that aligns with Ultragenyx values.  
3. The National Field Leader will serve as a role model for the culture that relies on teamwork and collaboration using a blend of science and business skills and experience  
4. Strong business relationships in the Rare Neurology community with an in-depth understanding of the clinic multidisciplinary team environment 
5. Must have experience launching an ASO (antisense oligonucleotide) product
6. Motivational and inspirational leader who can affect change, collaborate well with other cross-functional leaders and executive-level leaders and demonstrated success in launching new therapies 
7. Experience building high performing teams, with a focus on culture, compliance and launch excellence  
8. Approximately 75% travel is required including overnight travel as needed  

#LI-AM1 #LI-Remote

Position Summary:

ultraimpact – Make a difference for those who need it most

We are looking for experienced UltraCare Liaisons (UCLs) that will represent Ultragenyx in the Rare Disease Community, responsible for the promotion of Dojolvi for the treatment of long chain fatty oxidation disorders (LC-FAOD). Ultragenyx is also preparing for the potential commercialization of two investigational novel gene therapies in MPSIIIA and GSD1a. We are seeking driven individuals with the desire to run their own business within a specified geography. These individuals will have strong business acumen, be able to drive change through innovative approaches, demonstrate excellent communication skills and consistently deliver sales results.

Work Model: 

Field: Officially documented as working as a member of the Ultragenyx field team, generally interacting with third parties on behalf of Ultragenyx. 

Responsibilities:

1. Serve as territory business owner with a focus upon impact and territory analysis. Other key areas of focus include optimizing: i) patient diagnosis and care through HCP education, ii) educating HCPs about Ultragenyx approved products, iii) assisting with treatment fulfillment
2. Ability to develop and nurture effective business relationship management with key stakeholders, including HCPs, Registered Dieticians, Genetic Counselors, Pharmacists, and related support staff
3. Proactively builds effective working relationships with internal/external stakeholders; can drive agreement/decisions from multiple stakeholders; ability to understand people’s emotions and flex communication style. Can adjust their approach based on different stakeholder needs, concerns, or audience member to drive alignment and meet their work goals.
4. Develop and maintain a strategic territory business plan focused on key academic centers, community targets within priority specialties, territory opportunities and challenges.
5. Determines and implements suitable travel schedule and call plan on a daily/weekly basis to ensure both adequate and highly effective coverage for all key accounts.
6. Executes programs, high impact in-services, and other educational opportunities for their territory.
7. Timely completion of compliance trainings, internal product & disease state trainings, Veeva administration, monthly expense reports, and all other administration expectations.

Requirements:

1. Bachelor’s Degree required
2. 8 years with 5+ years being in the healthcare/biotech industry, inclusive of 3 years of field-based experience in account management, sales, and/or field reimbursement. Rare disease experience is preferred.
3. Experience launching biopharma/pharma products successfully is preferred
4. Documented track record of field sales success
5. Strategic business acumen and cross-functional and collaborative leadership with internal stakeholders including marketing, medical, clinical operations, and patient services.
6. Demonstrated experience effectively presenting clinical/scientific information required
7. Approximately 50 - 60% (dependent on geography) travel is required; overnight travel is required as needed
8. Must live in territory geography. Territory includes: Washington, Oregon, Idaho, Montana, Wyoming, Northern California. Territory subject to change based on business need

#LI-NB1 #LI-Remote

Position Summary:

ultrainnovative – Tackle rare and dynamic challenges

The Associate Director, Business Operations Northern Cluster will be responsible for driving the efficient execution of business operations, ensuring alignment between commercial, medical and other operational functions. The individual will work closely with the VP GM to define strategic priorities, improve processes and oversee day-to-day business activities in a fast paced, dynamic biotech organization that covers the following cluster of countries: UK, Ireland, Sweden, Norway, Denmark and Finland. This person should have experience with sales & marketing, financial, supply chain and operational processes. In addition, the ideal candidate should have experience establishing legal business entities and launching gene therapy products.  

Work Model: 

Flex: This role will typically require onsite work 2-3 days each week, or more depending on business needs. In many locations, the business will set certain days each week that Flex employees are required to be onsite.

Responsibilities:

1. Operational effectiveness: Identify efficiencies and implement local solutions to improve productivity and scalability in the cluster. 
2. Strategic and tactical planning: Support the VP GM in collaborating with all functions to prepare and execute brand plans, new product launch plans, launch readiness metrics & dashboards, quarterly business reviews and long-range planning. Ensure pull-through of identified EMEA initiatives to local markets. 
3. Go-to-Market Gene Therapy Operations: Collaborate with the EMEA Gene Therapy launch team(s) to prepare and optimize local (site) readiness for gene therapy launches.  
4. Supply Chain Optimization: Partner with supply chain to enhance and develop product distribution in all markets. Lead and mange Home Delivery and Infusion services. 
5. Project Management: Oversee key projects, in particular affiliate legal entity set-up in prioritized countries, ensuring timelines, budgets and deliverables are met. Manage project budgets and third-party vendors to ensure optimal resource use. 
6. Cross-functional Cluster leadership and governance support: Support the VP GM in driving agenda preparation, slide preparation and leadership of key strategic operational meetings, offsites and forums.  
7. Compliance & Risk Management: Ensure adherence to local regulations e.g. ABPI, LIF etc. and mitigating operational risks 
8. Analytics and Insights generation: collaborating with the Regional Analytics team to ensure that maximum benefits are derived from field level interactions.  

Requirements:

Experience 

Industry Experience: 10+ years of experience in biotech, pharmaceutical, or life science industries. Rare Disease experience is highly advantageous.  

Leadership Experience: Proven track record of leading cross-functional teams (scientific, commercial, and operational teams). An ability to lead and manage the establishment of local business entities. Experience in developing launch strategies for gene therapies. 

Core skills: 

- Strong understanding of biotech business operating models, market dynamics and regulatory landscape 

- Financial acumen (budget management, financial forecasting, demand planning, KPIs) 

- Strategic planning and execution 

- Stakeholder management (internal teams, external vendors) 

- Excellent communication and negotiation skills 

Technology and Tools: 

- Familiarity with biotech-specific software and databases (e.g. CRM systems)

- Proficiency in data analytic tools and reporting systems 

Competencies 

1. Strong leadership and decision-making skills. 
2. High attention to detail and results-orientated mindset. 
3. Ability to manage ambiguity in a fast-paced environment. 
4. Collaborative, with strong relationship-building capabilities 
5. Continuous improvement mindset, with a focus on innovation and operational excellence 

Location 

Based in UK, with occasional travel to cluster countries (Ireland, Sweden, Norway, Denmark and Finland) and EMEA HQ in Switzerland. 

Flex position. 

#LI-DNI   #LI-Hybrid

Position Summary:

ultrainnovative – Tackle rare and dynamic challenges

The Business Operations Lead will be responsible for driving the efficient execution of business operations, ensuring alignment between commercial, medical and other operational functions. The individual will work closely with the VP GM to define strategic priorities, improve processes and oversee day-to-day business activities in a fast paced, dynamic biotech organization that covers Germany, Austria and Switzerland. This person should have experience with sales & marketing, financial, supply chain and operational processes. The ideal candidate knows how to navigate the health care systems in the countries of the cluster.  

Work Model: 

Remote: Officially documented as working full-time from home, with travel to Ultragenyx's offices or other locations on occasion as needed.

Responsibilities:

1. Operational effectiveness: Identify efficiencies and implement local solutions to improve productivity and scalability in the cluster. 
2. Strategic and tactical planning: Support the VP GM in collaborating with all functions to prepare and execute brand plans, new product launch plans, launch readiness metrics & dashboards, quarterly business reviews and long-range planning. Ensure pull-through of identified EMEA initiatives to local markets. 
3. Go to Market Gene Therapy Operations: Collaborate with the EMEA Gene Therapy launch team(s) to prepare and optimize local (site) readiness for gene therapy launches.  
4. Supply Chain Optimization: Partner with supply chain to enhance and develop product distribution in all markets. Lead and mange Home Delivery and Infusion services. 
5. Project Management: Planning and independent execution of key projects, in particular operational marketing, market mapping and insights management, ensuring timelines, budgets and deliverables are met. Manage project budgets and third-party vendors to ensure optimal resource use. In close collaboration with commercial and medical field teams, develop materials to communicate to key stakeholders about Ultragenyx key products.  
6. Cross functional Cluster leadership and governance support: Support the VP GM in driving agenda preparation, slide preparation and leadership of key strategic operational meetings, offsites and forums.  
7. Compliance & Risk Management: Ensure adherence to local regulations e.g. AMG, BPI/AKG Code of Conduct etc. and mitigating operational risks 
8. Analytics and Insights generation: collaborating with the Regional Analytics team to ensure that maximum benefits are derived from field level interactions.  

Requirements:

Education 

1. Bachelor’s degree (required) in: 

Pharmacy, Medicine, Biology or Life Sciences, Business Administration or Management 

1. Advanced Degree (preferable) in: 

Master of Business Administration (MBA), Masters/PhD in a life science discipline 

1. Certifications (optional): 

Project management,  

Experience 

Industry Experience: 10+ years of experience in biotech, pharmaceutical, or life science industries. Rare Disease experience is highly advantageous.  

Leadership Experience: Proven track record of leading cross-functional teams (scientific, commercial, and operational teams). An ability to lead and manage the establishment of local business entities. Experience in developing launch strategies for orphan drugs, particularly gene therapies, is desirable. 

Core skills: 

1. Strong understanding of biotech business operating models, market dynamics and regulatory landscape 
2. Familiarity with German health care system 
3. Financial acumen (budget management, financial forecasting, demand planning, KPIs) 
4. Strategic planning and execution 
5. Stakeholder management (internal teams, external vendors) 
6. Excellent communication and negotiation skills) 

Technology and Tools: 

1. Familiarity with biotech-specific software and databases (e.g. CRM systems) 
2. Proficiency in data analytic tools and reporting systems 

Language Skills 

Fluency in German (at least level C1) and English is imperative 

Competencies 

1. Strong leadership and decision-making skills. 
2. High attention to detail and results-orientated mindset. 
3. Ability to manage ambiguity in a fast-paced environment. 
4. Collaborative, with strong relationship-building capabilities 
5. Continuous improvement mindset, with a focus on innovation and operational excellence 

Location 

Based in Germany, with occasional travel to cluster countries (Germany, Austria, Switzerland) and EMEA HQ in Switzerland. 

#LI-CT1 #LI-remote

Position Summary:

ultradedicated – Your biggest challenges yield rare possibilities

The role supports the LATAM Commercial Analytics team through data management, reporting, dashboard maintenance, and content organization, contributing to data-driven decision-making across the region. 

By transforming market and commercial data into actionable business insights, this role is also responsible for developing tools and sales force effectiveness analysis that support the commercial & medical teams in executing, tracking, and optimizing tactical initiatives. 

In addition, Sr Analyst, Commercial Operations – LATAM serves as the focal point for the Veeva CRM system, ensuring data quality, system usability, training and alignment across all countries. 

This position provides exposure to the pharmaceutical industry, analytics tools, CRM systems, and cross-functional collaboration across the LATAM region. The role also plays a key support function to the Sr. Specialist, Commercial Operations LATAM in building, structuring, and continuously improving reports and presentations, offering strong hands-on learning opportunities while contributing to strategic regional initiatives. 

Work Model: 

Flex: This role will typically require onsite work 2-3 days each week, or more depending on business needs. In many locations, the business will set certain days each week that Flex employees are required to be onsite.

Responsibilities:

• Work in partnership with LATAM commercial, medical and marketing teams to understand needs and translate into analytical reports/dashboards. 

• Develop, update and maintain automated reports/dashboards (PowerBI/Excel) to monitor business performance and improve effectiveness  

• Support the preparation of reports, KPIs, and presentations for LATAM monthly/quarterly business meetings. 

• Assist in collecting, cleaning, and organizing data from CRM, sales, and other internal sources and transform them into strategic business reports/dashboards 

• Support cross-functional data requests from LATAM & country Marketing, Commercial, Medical, Finance, and Supply Chain teams. 

• Point of contact for field teams regarding business performance and Veeva CRM questions. 

• Ensure Veeva CRM is consistently used across field teams in the region 

• Conduct Veeva CRM training session to accelerate end user adoption in LATAM 

• Maintain Veeva CRM data accuracy by performing basic validations and updates. 

• Lead Veeva CRM data update as well as system improvements requests 

• Support the documentation of analytics processes and improvements. 

• Assist contract uploading and approval process. 

• Support PO, invoicing and account payable tracking. 

Requirements:

• 3+ Years of experience working with Business Analytics, Market Intelligence, Sales force effectiveness, preferably in a pharmaceutical company 

• Bachelor’s degree in business, Engineering, Economics, Marketing, Data Science, or a related field. 

• Solid knowledge of Excel (formulas, charts, pivot tables) and Power BI is mandatory 

• Proved experience with CRM systems (Veeva/Salesforce).  

• Good organization skills and attention to detail. 

• Strong communication skills and willingness to work collaboratively. 

• Advanced English & Intermediate Spanish is required 

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Position Summary:

ultrafocused – Work together to fearlessly uncover new possibilities

Ultragenyx Japanでは、希少疾患領域で革新的な治療選択肢を届けるため、担当テリトリーで主体的にビジネスを推進できる営業（UltraCare Liaison MR職）を募集しています。

ムコ多糖症VII型（MPS VII）、家族性高コレステロール血症ホモ接合体（HoFH）、そして2026年上市予定の長鎖脂肪酸代謝異常症（LC‑FAOD）治療薬の情報提供を担い、患者さんフォーカスの環境で成果を生み出すことが求められます。

変革を牽引できるビジネス感覚と高いコミュニケーション力を持ち、新規・拡大市場で実績を築いてきた方に最適なポジションです。

希少疾患領域に貢献したい情熱を持つ方にとって、非常にユニークで稀少なキャリア機会です。

Work Model: 

Field: Officially documented as working as a member of the Ultragenyx field team, generally interacting with third parties on behalf of Ultragenyx.

Responsibilities:

1. 担当テリトリーにおける「MPS VII」「HoFH」「LC-FAOD」治療薬のテリトリープランを策定・実行し、売上目標を達成する。
2. テリトリービジネスオーナーとして、インパクト分析・テリトリー分析を行い、診断、医療従事者教育、治療アクセス向上を最適化する。
3. テリトリーおよびアカウントプランを通じて Patient Identification と市場開発を推進し、販売機会を継続的に評価しながらビジネスを維持・成長させる。
4. 社内外の多様なステークホルダーと効果的な関係を構築し、コミュニケーションスタイルを柔軟に調整しつつ、合意形成と意思決定をリードする。
5. Ultragenyxの方針、SOP、コンプライアンスに基づき、Key Opinion Leaderや医療従事者とのエンゲージメントを推進する。
6. 重要アカウントに対して適切・効率的なカバレッジを実現するため、日次／週次で出張計画およびコールプランを立案・実行する。
7. PMS（市販後調査）を適切かつ迅速に収集し、関連部門と連携して正確な情報提供・報告を行う。
8. スタートアップ環境の一員として、社内プロセスや業務ルールの構築に貢献し、定量・定性の両面で担当エリアを超えた全国レベルのインパクトを示す。 

Requirements:

1. 学士号以上を有し、サイエンス／ヘルスケア関連領域で10年以上のビジネス経験（うち8年以上はヘルスケアまたはバイオテック業界）。希少疾患や家族性高コレステロール血症（HoFH）、代謝異常症領域の経験があれば尚良い。
2. 事業戦略の立案力・洞察力を持ち、主体的に周囲をリードできること。
3. メディカル、クリニカルオペレーション、Patient Services などと連携し、部門横断で業務を推進した実績。
4. 臨床・科学情報を正確かつ効果的に医療従事者へ説明／プレゼンできる能力。
5. 指示待ちではなく、自ら考え行動し、物事を前に進める Hands‑on 型の働き方ができること。
6. 英語力があれば尚可（グローバルとのコミュニケーションや科学資料の読解が発生）。
7. 約60〜70％（テリトリーにより変動）の出張に対応でき、必要に応じて宿泊を伴う出張が可能であること。
8. 成果のみならず質的な貢献を通じ、担当エリアを超えて組織全体にポジティブな影響を与えられること。

Position Summary:

ultrafocused – Work together to fearlessly uncover new possibilities

Ultragenyx Japan is seeking highly driven UltraCare Liaisons who can independently lead business activities within their assigned territories to deliver innovative therapies in rare diseases. 

This role will be responsible for field engagement for MPS VII, HoFH, and the LC‑FAOD therapy planned for launch in 2026, operating in a deeply patient‑focused environment. 

We seek individuals with strong business acumen, excellent communication skills, and a proven track record in establishing and expanding sales in new or evolving markets. 

For those passionate about making a meaningful impact in rare diseases, this position represents a unique and exceptional career opportunity. 

Work Model: 

Field: Officially documented as working as a member of the Ultragenyx field team, generally interacting with third parties on behalf of Ultragenyx.

Responsibilities:

1. Develop and execute territory business plans for MPS VII, HoFH, and the launch plan for LC-FAOD treatments within the assigned territory to achieve sales targets. 
2. Act as the territory business owner, conducting impact and territory analyses to optimize patient diagnosis, HCP education, and treatment access. 
3. Drive patient identification and market development by building and executing territory and account plans, continuously assessing opportunities to sustain and grow the business. 
4. Build effective relationships with internal and external stakeholders, adapting communication styles to drive alignment and facilitate decisions. 
5. Engage with current and potential KOLs and HCPs in alignment with Ultragenyx policies, SOPs, and compliance requirements. 
6. Develop and execute daily/weekly travel and call plans to ensure optimal and efficient coverage across key accounts. 
7. Ensure timely and accurate collection of post‑marketing surveillance (PMS) data and collaborate with relevant teams on reporting. 
8. Contribute to building internal processes and business rules in a start-up environment, demonstrating impact beyond the assigned territory at a national level. 

Requirements:

1. Bachelor’s degree or higher with 10+ years of business experience in science related fields, including 8+ years in healthcare or biotechnology. Experience in rare diseases, Familial Hypercholesterolemia (HoFH), or metabolic disorders is highly preferred. 
2. Strategic business acumen with the ability to naturally lead and influence stakeholders. 
3. Demonstrated cross functional collaboration with medical, clinical operations, patient services, and other internal stakeholders. 
4. Ability to effectively present and explain clinical and scientific information to healthcare professionals. 
5. Hands on mindset with the ability to think independently, act proactively, and drive initiatives forward. 
6. English proficiency is an asset, particularly for engaging with global teams and reviewing scientific materials. 
7. Ability to travel approximately 60–70% of the time (depending on territory), including required overnight travel. 
8. Ability to deliver qualitative impact beyond the assigned territory and contribute positively at the broader organizational level.

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