See yourself at Twilio

Join the team as Twilio’s next Strategic Account Executive.

About the job

This position is needed to lead relationships with our largest current Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers, specifically in NEA. As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is highly cross functional, and your success will depend on building deep partnerships across product management, finance, support, and operations.

Responsibilities

In this role, you’ll:

• Manage and expand some of our most important customer accounts, including high growth technology, logistics, and fintech companies.
• Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
• Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio.
• Serve on a cross-functional account team with representatives from product, finance, support, and services teams.
• Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
• Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• More than 12+ years of combined experience in major account or strategic sales, managing or leading quantitative, highly analytical products and solutions for customers. 
• Accountable for relationship management, cross sells, upsells and solutions consulting.
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
• Analytical account development strategy based on using data to find opportunities and prove value.
• Demonstrated track record of managing business forecasts and financial models. 
• Entrepreneurial mindset with appetite to define processes and build programs.
• Proven track record of developing, growing and delivering revenue & gross profit results, especially for large-scale and enterprise customers in Asia.
• Excellent verbal and written communication skills.
• Bachelor’s Degree or equivalent years of experience.

Desired:

• Cross selling experience to Marketing, Engineering and Product.
• Telco, CPaas or PaaS selling experience. 

Location

This role will be remote, based in Australia (Melbourne, Brisbane or Sydney)

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Counsel, Commercial.

About the job

We are actively recruiting for this role to fill an existing vacancy. This position is needed to enable the commercial legal team to support the Go-to-Market Sales team at Twilio. You will partner with the enterprise sales team in the APJ region to manage the full life-cycle negotiation of complex enterprise sales deals. 

Twilio’s legal team prides itself on the trust it has built across the business through consistently providing practical and sound legal advice. Your unique skill set and experience are critical to help support our thriving and growing business and reinforce the trust and partnership we have cultivated with teams across the company. 

Responsibilities

In this role, you’ll:

• Take ownership of the review, negotiation, drafting and management of a wide range of legal agreements. Advise Twilio’s internal clients on contract interpretation and negotiation. Champion Twilio’s mission, ethics and integrity by ensuring Twilio’s compliance policies are in practice and protect the company from risk, comply with all applicable local laws and regulations, and are in line with Twilio’s values.
• Seek to understand the context of the positions of Twilio’s customers and the requests from Twilio’s internal clients.  Strive to solve problems and address issues from their perspectives.
• Evaluate which matters and issues are most worthy or in need of your attention at any given time.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• Strong academic credentials and demonstrated record of success as a lawyer (completion of an approved law degree (LLB or JD)
• Admitted to the Supreme Court of NSW
• 5+ years of commercial transactions experience with at least 3 years of negotiating complex technology transactions (e.g., SaaS)
• Experience supporting a large sales organization 
• Ability to structure, draft and negotiate a high volume and broad range of commercial contracts, including Master Services Agreements, Professional Services Agreements, Non-Disclosure Agreements, etc. 
• Proven ability to provide entrepreneurial, quick-thinking, pragmatic, business-oriented advice and recommendations that properly balances the legal risk and business reward
• Must be able to take complex legal concepts and explain them in a way that allows a non-lawyer to understand the issue and the associated risk
• Outstanding communication skills, both written and verbal, including the ability to advocate for a position while maintaining a collaborative and open-minded approach
• Ability to triage a heavy workflow, setting appropriate expectations with internal clients and delivering results efficiently 

Desired:

• Other language skills besides English

Location

 This role will be remote and based in Sydney, Australia.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as our next Field Marketing Specialist in ANZ

About the job

As the Field Marketing Specialist, you will report to Twilio's Field Marketing Director, ANZ, and play a critical hands-on role in executing marketing programs and campaigns across the ANZ region. You will be responsible for the day-to-day execution of field marketing activities that drive pipeline creation, brand awareness, and revenue growth across Australia and New Zealand.

This is an exciting opportunity for a creative and motivated marketer who enjoys working in a dynamic environment and is passionate about delivering impactful, localised marketing programs. You will work closely with the ANZ sales team and collaborate with regional and global marketing teams to ensure our demand creation activities are delivered effectively and thoughtfully.

In this role, you will be the engine behind our ANZ field marketing execution — bringing our Brand-to-Revenue GTM programs to life in the market. You will be responsible for planning and delivering a broad range of marketing activities including digital campaigns, in-person and virtual events, account-based marketing programs, and outbound prospecting campaigns.

You are a skilled executor and strong collaborator who can manage multiple concurrent projects without dropping the ball. You understand the B2B buying journey in ANZ, know how to work hand-in-glove with a sales organisation, and are comfortable rolling up your sleeves to get things done. You bring attention to detail, a data-driven mindset, and the energy to make things happen in a dynamic, high-growth environment.

Responsibilities

In this role, you’ll:

• Execute field marketing programs to drive lead generation and pipeline acceleration, including physical and digital events, webinars, outbound prospecting campaigns, and account-based marketing activities across ANZ.
• Partner closely with the ANZ sales team to understand pipeline needs, gather field feedback, and ensure marketing programs are aligned to sales priorities and customer segments.
• Localise and adapt global and regional campaign messaging, content, and assets for the ANZ market, ensuring relevance for Australian and New Zealand audiences.
• Plan and deliver in-person events end-to-end — from venue selection and agency management to attendee registration, content development, F&B logistics, and post-event lead follow-up.
• Launch and manage integrated digital campaigns across channels including email, social media, paid media (display, search), and paid advertorial in partnership with the APJ Campaign Marketing and Digital Marketing teams.
• Support account-based marketing (ABM) programs, working with sales and marketing operations to target key accounts with tailored content and campaigns.
• Work closely with the SDR/BDR team to ensure smooth lead handoff, follow-up alignment, and feedback loops that improve the quality and conversion of marketing-generated leads.
• Track, analyse and report on campaign and program performance using CRM and BI tools, providing regular updates to the Field Marketing Director and key stakeholders on ANZ marketing results, learnings, and wins.
• Collaborate with marketing operations to manage and optimise marketing automation workflows and ensure accurate data capture and lead routing within Salesforce and Marketo.
• Manage third-party vendors and agencies to support event execution, content production, and media placements, ensuring deliverables are on time, on budget, and on brand.
• Contribute to planning documentation, writing clear and concise project plans, campaign briefs, and post-event reports to keep stakeholders aligned and informed.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• At least 5 years of experience in B2B field marketing, demand generation, or marketing communications, with demonstrable experience executing programs in the ANZ market.
• Proven track record of planning and executing demand creation activities — including events, digital campaigns, and ABM programs — that drive pipeline and lead generation outcomes.
• Hands-on experience working closely with a sales organisation and/or SDR/BDR team to align marketing activities to revenue goals.
• Experience planning and delivering in-person and virtual events, including managing agencies, venues, logistics, and post-event follow-up.
• Proficiency with marketing automation tools, particularly Marketo, and CRM tools, particularly Salesforce.
• Experience with Business Intelligence tools such as Tableau or Looker to analyse and report on campaign performance.
• Strong written and verbal communication skills in English, with the ability to produce clear campaign briefs, project plans, and stakeholder reports.
• Ability to manage multiple concurrent projects and deadlines with a high degree of organisation and attention to detail.
• Ability to work collaboratively across internal and external teams in a decentralised, cross-functional environment.
• Willingness to travel up to 30% across ANZ and occasionally within the APJ region. 

Desired:

• Experience delivering account-based marketing (ABM) campaigns targeting enterprise or mid-market accounts.
• Familiarity with Twilio's products and the CPaaS/SaaS landscape.
• Experience creating and managing digital content assets such as whitepapers, eBooks, and sponsored webinars in partnership with media partners.
• Experience working in a high-growth, fast-paced B2B SaaS environment.

Location

 This role will be remote, based in Sydney, Australia.

Travel 

We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way across ANZ and the broader APJ region.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.