The Regional Business Partner is a proficient HR generalist who provides operational People support across multiple locations. With a focus on delivering consistent, high-quality execution of people processes and policies, this role supports front-line and middle level leaders on day-to-day people matters, helps prevent and manage employee relations cases, and ensures local practices remain compliant and fit for purpose.

Operating with growing autonomy, this role is key to creating a consistent and effective employee experience across regions. It contributes to the successful implementation of global people initiatives, supports leaders in resolving people-related challenges, and plays an important role in risk mitigation, compliance, and regional alignment.

What you’ll be doing:

Operational Leader Support

• Advise and support on people-related issues including underperformance, wellbeing, sickness absence, and other employee concerns.
• Manage complex or sensitive cases in collaboration with the regional and business partnering team and the Legal team where required, ensuring stakeholder management, involvement and communication throughout the case. 
• Act as a trusted point of contact for tactical people-related guidance and employee case management.
• Proactively analyze data and insights to identify trends and systemic issues, informing conversations with leaders to prevent case escalation and flag risks requiring intervention.
• Build effective cross-functional relationships and influence operational outcomes through strong logic, insight, and follow-through.

Policy & Process Execution

• Ensure local HR policies and processes are accurate, compliant, and consistently applied across geographies.
• Partner with Legal and Centers of Expertise (CoEs) to ensure employment terms, handbooks, and practices meet legislative requirements and internal standards.
• Sign off on terms and agreements in line with local processes and governance frameworks, including engagement with trade unions or works councils where needed.
• Ensure employment policies, practices, and decisions remain compliant with local employment law
• Design and implement scalable HR templates, tools, and processes to drive operational efficiency and ensure a consistent employee experience across all supported regions.

Supporting Visa applications and Right to Work

• Co-ordinating the administration and end-to-end processing of visa applications including ensuring compliance of right to work checks

Who you are:

• A skilled HR professional with experience across the employee lifecycle, ideally gained in fast paced, scaling technology business 
• Exposure to global markets, international labor laws and regulations is highly desirable
• Experience of administrating visa processing and certificates of sponsorship 
• Confident advising and supporting leaders on a wide range of people matters, including employee relations cases, performance management, and wellbeing
• Comfortable navigating ambiguity and working with autonomy while knowing when to escalate or seek guidance
• A clear, credible communicator who can build trust and influence at all levels of the organization
• Highly organized, diligent, and with strong attention to detail, maintaining a commitment to operational excellence in all processes, documentation, and compliance
• Analytical and data-informed, able to interpret workforce metrics to proactively identify trends, risks, and opportunities
• Pragmatic, solutions-focused, and resilient, with a continuous improvement mindset
• Fluent in English

What's in it for you:

• A competitive base salary range of $95,000-105,000 (dependent on experience)
• Tailored leadership development programs, including workshops, coaching, and feedback sessions to enhance your skills
• Career development opportunities with a clear path for progression and access to our in-house enablement team
• Flexible working model: Hybrid working setup with 2 days in the office and 3 days from home
• 20 vacation days + 2 personal days + 10 paid holidays per year
• Two paid volunteering days a year a to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities through the Trustpilot Academy and Blinkist
• Full health insurance
• 401k matching contributions dollar-for-dollar up to 4% of your base salary
• Discounted club membership at Life Time Fitness
• 24/7 Employee Assistance Plan and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave for employees who have been employed for over 6 months with full salary scope of benefit after 12 months
• Regular opportunities to connect with fellow Trusties through company-wide celebrations, ERG activities, and team socials
• A friendly, fun and open office, gaming room and fully stocked fridge with ever changing snacks and drinks
• Dog friendly office space

We're scaling a Commercial Finance & Analytics function that empowers business leaders to make smart, data-informed decisions. We're looking for a sharp, commercially minded, and analytically driven business partner to join the team — someone who thrives at the intersection of data, storytelling, and strategic influence.

As our Senior Commercial Business Partner, you'll work hand-in-hand with our VP of Commercial for the US, translating complex data into clear strategic direction and helping drive sustainable growth. This is a high-impact role that goes well beyond reporting: you'll be a trusted advisor, a compelling storyteller, and a proactive driver of commercial performance. You'll shape the conversation in the room — not just support it.

Reporting into the Senior Director of Commercial Finance and working closely with Sales Operations and Data Analytics teams, you'll be the connective tissue between data and decision-making across the US commercial organization.

What you'll be doing:

Be the strategic partner to the US VP

• Act as a trusted advisor and thought partner to the VP of US Commercial, bringing clarity and confidence to strategic decisions through data-driven insight.
• Proactively surface risks, opportunities, and performance trends before they're asked for — guiding the VP with a clear point of view, not just a set of numbers.
• Prepare and deliver compelling presentations and performance narratives to senior leadership, making complex analysis accessible and actionable.

Bring data to life

• Own the design and work with the wider data teams on developing visually engaging dashboards and reporting tools (Looker, Salesforce) that tell the story of commercial financial performance across the full sales funnel.
• Go beyond the "what" to explain the "why" — translating metrics into meaningful narratives that drive action.
• Identify trends, patterns, and anomalies in commercial data to generate insights that directly influence go-to-market strategy.

Drive commercial performance and planning

• Develop, monitor, and evolve commercials financial targets and KPIs across the sales funnel, partnering with Sales Operations to ensure forecast accuracy and pipeline visibility.
• Support budgeting and headcount planning cycles, providing the analytical backbone to commercial decisions.
• Contribute to strategic projects such as pricing model development, territory design, incentive structuring, and product monetization.
• Partner with regional commercial teams to develop accurate sales forecasts and headcount plans.
• Support the FP&A team in delivering accurate local P&Ls, including expected cost and bookings projections.

Champion continuous improvement

• Proactively identify inefficiencies and recommend solutions — whether through process improvements, new analytical frameworks, or smarter use of tooling.
• Share best practices across the broader Commercial Business Partnering team and help raise the analytical bar across the organization.
• Build strong, lasting relationships with senior managers, Sales Operations, and Data Analytics to ensure alignment and collaborative execution.

Who you are:

• You have proven experience in a commercial business partnering, sales analytics, or commercial finance role — ideally within a SaaS or subscription-based environment.
• You're a natural storyteller with data: you don't just build models and dashboards, you shape narratives and influence decisions with them.
• You're proficient in Looker and/or Tableau, and comfortable working within Salesforce and CRM ecosystems. You go well beyond Excel.
• You have strong analytical skills and the ability to work with large, complex datasets — distilling them into clear, prioritized insights for senior audiences.
• You're commercially minded, with an understanding of SaaS business models, go-to-market strategy, and sales funnel dynamics.
• You're confident presenting to and engaging with senior stakeholders, including VP and executive level — you hold your own in the room.
• You're proactive, curious, and impact-driven — you spot the question behind the question and bring the answer before it's asked.
• You can balance strategic thinking with the willingness to get into the detail when it matters, without losing sight of the big picture.
• You bring a collaborative mindset and take pride in building trusted relationships across teams, regions, and functions.

What's in it for you:

• A competitive base salary range of $146,000 to $172,000 (dependent on experience), plus bonus
• Tailored leadership development programs, including workshops, coaching, and feedback sessions to enhance your skills
  
• Career development opportunities with a clear path for progression and access to our in-house enablement team
• Flexible working model: Hybrid working setup with 2 days in the office and 3 days from home
• 20 vacation days + 2 personal days + 10 paid holidays per year
• Two paid volunteering days a year a to spend your time giving back to the causes that matter to you and your community
  
• Rich learning and development opportunities through the Trustpilot Academy and Blinkist
• Full health insurance
• 401k matching contributions dollar-for-dollar up to 4% of your base salary
• Discounted club membership at Life Time Fitness
• 24/7 Employee Assistance Plan and full access to Headspace, a popular mindfulness app to promote positive mental health
  
• Paid parental leave for employees who have been employed for over 6 months with full salary scope of benefit after 12 months
  
• Regular opportunities to connect with fellow Trusties through company-wide celebrations, ERG activities, and team socials
• A friendly, fun and open office, gaming room and fully stocked fridge with ever changing snacks and drinks
• Dog friendly office space

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences and how you'll contribute to our culture. So even if you don't feel you meet every requirement, we'd still love to hear from you.

#LI-JL1

About the role

As a Senior Talent Acquisition Partner & GTM Lead focusing on our US Commercial function here at Trustpilot, you'll be primarily hiring for a variety of mid to senior-level positions. You will work closely with hiring managers and members of the Commercial Leadership team to deliver pivotal hires that drive significant revenue growth.

Beyond managing the full recruitment cycle and building strategic relationships, you will be responsible for driving the acquisition of top talent across the US region. This hybrid role combines high-touch, hands-on recruiting delivery with strategic market expertise to shape and execute our regional Go-to-Market (GTM) talent strategy. 

You'll be the expert on US talent, translating deep market knowledge into actionable hiring strategies that ensure we attract and secure the best candidates.

What you’ll be doing

• Serve as a trusted advisor and subject matter expert to Senior Commercial Leaders on all talent acquisition matters, including talent landscape, market compensation, and best-in-class hiring practices.
• Develop and implement highly effective talent strategies to source, recruit, and hire exceptional candidates that drive revenue growth within the function.
• Lead and execute full-cycle recruiting for complex roles, ensuring a high-quality, insight-led process from initial brief to offer negotiation and closing.
• Participate in cross-functional TA projects designed to improve efficiency, scale our operations, and enhance our overall hiring function
• Combine hands-on delivery with market intelligence, ensuring that our talent attraction and sourcing campaigns are tailored to and reflect local US market realities and talent pools.
• Partner with the TA Manager to design targeted sourcing campaigns, specifically for the US landscape, leveraging data to drive strategic decisions.
• Proactively build regional talent communities of passive and active candidates and actively work to strengthen the company's regional presence as an employer of choice within the US.

Who you are

• Significant in-house experience as a Senior Talent Acquisition Partner, with a specific focus on Commercial vacancies within a fast-paced, high-growth technology or SaaS environment.
• Deep understanding of the US  landscape, including experience hiring complex Commercial mid to senior-level roles.
• Proven track record of success in advising and influencing senior leaders on talent strategy and market dynamics within the US.
• Deep understanding and practical experience in leveraging market intelligence to inform sourcing strategies and hiring decisions.
• Ability to develop and execute multi-state or national sourcing strategies to target talent across the US.
• Excellent communication skills with a positive, collaborative, and results-oriented mindset.
• Experience leading or significantly participating in TA-related projects (e.g., implementing a new ATS module, designing assessment frameworks, or driving a specific diversity hiring initiatives)
• Demonstrable track record of using data and metrics to inform and optimize sourcing strategies, drive innovation, and measure recruitment success (e.g., source effectiveness, time-to-hire, offer-to-acceptance rate).

What’s in it for you

• A competitive base salary ranging from $102,750 - $121,000 gross per year. This range doesn’t include any variable pay such as bonuses, awards made under Trustpilot’s equity program or other benefits
• A range of flexible working options to dedicate time to what matters to you
• 20 vacation days + 2 personal days +10 paid holidays per year
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist
• Full health insurance 
• 401k matching your contributions dollar-for-dollar up to 4% of your base salary
• Discounted club membership at Life Time Fitness
• 24/7 Employee Assistance Plan and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave for employees who have been employed for over 6 months with full scope of benefit after 12 months
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials
• A friendly, open office complete with a foosball table, roof deck with wifi (rooftop meeting anyone?!) and unlimited snacks and drinks
• Communal lunch, extra treats and events during the month —  think ice cream carts, coffee bars and massages, to name a few

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!

#LI-HD1

We are a team of multinational customer experience specialists working with omnichannel support tools to support our diverse customer base. Our focus is on excellent support and problem-solving. We are troubleshooters, effective listeners, out-of-the-box thinkers, and collaborators. Supporters by nature, we are an open team where no question is too big or small. 

As a Account Executive at Trustpilot, you will be part of an exciting Sales team full of hard-working and motivated professionals. Selling into the mid-market space, the expectations for our Sales team are set high by our Management team but the bar is constantly being raised by our hard-working team members who are looking to grow their careers and bank accounts by outperforming their targets. Our team members are walking into an environment where if you put the work in our leaders and your peers will empower you to be successful, all while making sure you are having fun along the way.

What you’ll be doing

• Direct the full sales cycle from inception to close
• Be a hunter by discovering and facilitating your own leads utilizing online and offline resources
• Reach key policy makers in order to sell Trustpilot’s mission, platform, and software solution
• Make outbound sales calls speaking to C-level executives across all verticals
• Effectively maintain your pipeline using our CRM, Salesforce
• Achieve and consistently exceed monthly sales goals
• Develop skills necessary to transition into an enterprise sales role

Who you are:

• 3+ years of closing experience in an ever-growing selling environment
• Adept at qualifying leads, reaching the right contact, prioritizing the pipeline, and closing the deal
• Understanding of the policy-making structure in mid-size to large companies
• Ability to thrive in a performance-oriented environment with short sales cycles
• Knowledge of e-commerce, online marketing and social media

What's in it for you: 

• A competitive base salary ranging from $75,000 to $85,000 gross per year. This range doesn’t include any variable pay such as bonuses, awards made under Trustpilot’s equity program or other benefits
• A range of flexible working options to dedicate time to what matters to you
• 20 vacation days + 2 personal days +10 paid holidays per year
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist
• Full health insurance 
• 401k matching your contributions dollar-for-dollar up to 4% of your base salary
• Discounted club membership at Life Time Fitness
• 24/7 Employee Assistance Plan and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave for employees who have been employed for over 6 months with full scope of benefit after 12 months
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials
• A friendly, open office complete with a foosball table, roof deck with wifi (rooftop meeting anyone?!) and unlimited snacks and drinks
• Communal lunch, extra treats and events during the month —  think ice cream carts, coffee bars and massages, to name a few

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!

#LI-JL1