About the role

We are an engineering and manufacturing company based in Toronto, specializing in [briefly add your products/industry: e.g., “high‑reliability electronic assemblies for industrial and OEM customers”]. We are looking for a Senior Manager, SMT & Assembly Operations to lead our Surface Mount Technology (SMT) lines and Assembly team.

In this role, you will own day‑to‑day operations for SMT and Assembly, lead a cross-functional team of supervisors/technicians/operators, and drive continuous improvement in throughput, quality, and cost. You will be a key member of the operations leadership team and a partner to Engineering, Quality, Supply Chain, and Sales..

Key Responsibilities:

Operational Leadership

• Lead end‑to‑end operations for two SMT lines and downstream Assembly (mechanical and electro‑mechanical) and being hands-on in daily activities.

• Ensure production plans and customer delivery commitments are met (OTD, lead time, throughput).

• Develop and manage daily/weekly production schedules in collaboration with Operations.

• Monitor key production metrics (yield, scrap, rework, uptime, changeover time) and take corrective action where needed.

• Ensure effective handoff and coordination between SMT, AOI/inspection, test, and final assembly.

People Leadership

• Lead, mentor, and develop the team of approximately 15 people.

• Set clear goals and expectations; provide regular feedback, coaching, and annual performance reviews.

• Build a culture of safety, accountability, and continuous improvement on the shop floor.

• Drive cross‑training and skills development to increase flexibility and reduce single‑point dependencies.

• Organize workforce planning, recruitment, onboarding, and succession planning.

Quality & Compliance

• Partner closely with Operations and Engineering to maintain and improve first-pass yield and reduce defects, escapes, and rework.

• Experience with relevant standards (e.g., IPC‑A‑610, ISO 9001, customer-specific requirements) and internal procedures.

• Support and lead root cause analysis and corrective/preventive actions (RCA, 8D, 5 Whys, fishbone, etc.).

• Experience in good manufacturing practices (GMP), ESD control, and proper handling of components and assemblies.

• Support internal and external audits and customer visits as the operations lead.

Continuous Improvement & Engineering Support

• Drive continuous improvement, incl. using initiatives like Lean, Kaizen, and others.

• Optimize line setup, changeover, and balancing to maximize throughput and minimize downtime.

• Evaluate and implement new equipment, tools, and technologies for SMT and Assembly.

• Help standardizing work instructions, process parameters, and best practices across lines and shifts.

Safety & Facilities

• Ensure a safe working environment and reinforce adherence to all health & safety policies and regulations.

• Conduct regular safety walks, risk assessments, and incident investigations as needed.

• Partner with Facilities/Maintenance to ensure equipment uptime, preventive maintenance, and quick response to breakdowns.

Budget & Reporting

• Contribute to annual budgeting for labor, equipment, and operational expenses for SMT and Assembly.

• Manage labor utilization and overtime to meet production goals within budget.

• Prepare and present regular reports on KPIs (OTD, yield, scrap, productivity, etc.) to senior leadership.

• Identify cost‑reduction opportunities while maintaining or improving quality and delivery.

Qualifications:

Education

• Bachelor’s degree in Engineering, Manufacturing, Operations Management, or a related field;

  • A diploma combined with strong relevant experience will also be considered.

Experience

• 8+ years of experience in electronics manufacturing, with 3–5+ years in a leadership/management role.

• Good understanding in of the SMT production line process (e.g., screen printers, pick‑and‑place machines, reflow ovens, AOI) and Assembly operations.

• Proven track record leading teams in a high‑mix/low‑to‑mid‑volume environment.

• Demonstrated experience improving OTD, quality, and cost through Lean/CI initiatives.

Technical Skills

• Strong knowledge of SMT processes, PCB assembly, and related quality standards.

• Understanding of mechanical assembly, box‑build, and system integration processes.

• Familiarity with production planning and scheduling, ERP/MRP systems, and shop‑floor data collection.

• Experience interpreting engineering drawings, BOMs, and work instructions.

• Experience with manufacturing dashboards/KPIs.

Leadership & Soft Skills

• Strong people leadership skills with the ability to motivate and coach diverse teams.

• Excellent problem‑solving and decision‑making skills; comfortable working with data and KPIs.

• Strong communication skills, both written and verbal.

• Highly organized, with the ability to manage multiple priorities in a fast‑paced environment.

• Collaborative mindset, able to work cross‑functionally with Engineering, Quality, Supply Chain, and Sales.

What We Offer

• Competitive salary and performance‑based bonus.

• Comprehensive benefits package (health, dental, vision, etc.).

• RRSP/retirement contributions (adjust as applicable).

• Opportunities for career growth and professional development.

• A collaborative environment where operations, engineering, and manufacturing work closely together to deliver high‑quality products.

About the role

We are an engineering and manufacturing company based in Toronto, Canada, serving customers in [add your markets: e.g., industrial, OEM, transportation, etc.]. We are seeking a Senior Manager, Operations to lead and coordinate the functions that keep our business running smoothly: delivery scheduling, project management, procurement, logistics, order management, office management, and quality control.

This is a key leadership role responsible for translating customer demand into reliable delivery, optimizing end‑to‑end operations, and ensuring that our teams and processes are aligned to support growth and efficiency.

You will work closely with Production/SMT & Assembly, Engineering, Sales, Finance, and Senior Leadership locally and internationally.

Key Responsibilities:

Operational Leadership & Planning

• Own the end‑to‑end order‑to‑delivery process, ensuring on‑time delivery (OTD) and customer satisfaction.

• Develop and implement master operations plans and capacity plans in coordination with Production, Sales, and Engineering.

• Lead daily/weekly operational review meetings to track commitments, remove bottlenecks, and adjust priorities.

• Monitor and report on key operational KPIs (OTD, backlog, cycle times, inventory turns, quality metrics, etc.).

Project & Program Management

• Manage customer orders, custom builds, and major internal initiatives.

• Ensure clear project scopes, timelines, resource allocation, and risk management for major customers/projects.

• Implement standardized project management practices and tools for consistent execution.

• Act as escalation point for project-related issues that impact cost, schedule, or quality.

Procurement & Supply Chain

• Lead and execute procurement activities to ensure timely, cost‑effective, and quality supply of materials and services.

• Develop and maintain strong relationships with key suppliers; negotiate pricing, terms, and service levels.

• Manage material planning (MRP) and inventory management to balance availability with working capital targets.

• Assess and mitigate supply risk (single-source items, long lead‑time materials, critical components).

Logistics & Order Management

• Manage order entry, order confirmation, and change management processes to ensure accuracy and clarity.

• Coordinate inbound and outbound logistics, including shipping, receiving, customs, and freight optimization.

• Ensure accurate and timely documentation (packing lists, export documents, certificates, etc.).

• Drive process improvements in order-to-cash, from quotation/PO to shipment and invoicing.

Quality Control & Continuous Improvement

• Oversee quality control systems across operations to ensure products meet customer and regulatory requirements.

• Work closely with Quality, Production, and Engineering on corrective and preventive actions (CAPA), root cause analyses, and continuous improvement initiatives.

• Maintain and improve quality management systems (e.g., ISO 9001 or other relevant standards).

• Track quality KPIs (first‑pass yield, RMA/returns, customer complaints) and drive improvement projects.

Leadership & People Management

• Lead, mentor, and develop managers and coordinators across operations functions (procurement, logistics, order management, PMO, QC, office admin).

• Build a culture of accountability, transparency, and continuous improvement.

• Set and communicate clear objectives and performance expectations; conduct regular performance reviews and coaching.

• Support organizational change initiatives and drive alignment across teams and functions.

Financial & Strategic Responsibilities

• Contribute to annual budgeting and forecasting for operations (labor, materials, logistics, overhead).

• Monitor operational costs and identify cost‑reduction and margin‑improvement opportunities.

• Provide data‑driven input to strategic decisions related to capacity, outsourcing vs. in‑house, supplier strategy, and capital investments.

• Support business development and key customer engagements with operational insights and commitments.

Qualifications:

Education

• Bachelor’s degree in Operations Management, Engineering, Business, Supply Chain, or a related field.

Experience

• 8+ years of progressive experience in operations within an engineering or manufacturing environment.

• 3–5+ years in a senior operations leadership role overseeing multiple functions (e.g., procurement, logistics, order management, quality, or PMO).

• Proven track record of improving on‑time delivery, operational efficiency, and customer satisfaction.

• Experience managing in a growing or fast‑paced environment with complex customer requirements.

Skills & Competencies:

• Strong understanding of end‑to‑end supply chain and operations in a manufacturing context.

• Experience with ERP/MRP systems and operational reporting/dashboards.

• Solid project management skills; familiarity with PM methodologies (PMP/Prince2/Agile is an asset).

• Working knowledge of quality systems and standards (e.g., ISO 9001; others as applicable to your industry).

• Strong analytical and problem‑solving skills; comfortable using data to drive decisions.

• Excellent communication and stakeholder management skills, including with customers and suppliers.

• Demonstrated leadership ability: building teams, driving change, and aligning cross‑functional groups.

What We Offer

• Competitive salary and performance‑based bonus.

• Comprehensive benefits package (health, dental, vision, etc.).

• RRSP/retirement contributions (adjust as applicable).

• Opportunities for career growth and professional development.

• A collaborative environment where operations, engineering, and manufacturing work closely together to deliver high‑quality products.

About the role

We are an engineering and manufacturing company based in Toronto, Canada, serving customers in globally and being part of the Toradex Group. We are seeking a Senior Manager, Finance, HR & IT to lead and integrate our business support functions.

This role is responsible for:

• Financial planning, accounting and reporting

• Human resources and people operations

• Information technology and business systems

You will build scalable processes, support growth, and work closely with Operations, Engineering, Sales, and Senior Leadership to ensure the company’s financial health, a strong team culture, and reliable systems.

Key Responsibilities:

1. Finance & Accounting

• Own day‑to‑day finance and accounting operations (GL, AP, AR, payroll coordination, bank reconciliations).

• Prepare monthly, quarterly, and annual financial statements and management reports.

• Lead budgeting and forecasting processes; track actuals vs. budget and provide variance analysis.

• Support pricing, margin analysis, and cost modeling for products, projects, and customers.

• Oversee cash flow management, working capital, and banking relationships.

• Maintain appropriate internal controls, accounting policies, and procedures.

• Coordinate with external accountants/auditors for year‑end, tax filings, and regulatory compliance.

• Provide financial insights to support strategic decisions and capital investments (equipment, systems, facilities).

2. Human Resources & People Operations

• Oversee the full employee lifecycle: recruitment, onboarding, performance management, development, and offboarding.

• Work with leadership to define org structure, roles, and workforce planning to support growth.

• Develop and maintain HR policies, employee handbook, and procedures in line with employment laws (Ontario/Canada).

• Support managers with performance reviews, goal setting, coaching, and handling employee relations issues.

• Administer compensation, benefits, bonuses, and recognition programs (in partnership with leadership).

• Drive initiatives for employee engagement, culture, health & safety support (in coordination with Operations), and retention.

• Ensure compliance with labour standards, health & safety regulations (in partnership with Operations), and privacy requirements.

• Maintain HR records and metrics (headcount, turnover, absenteeism, training, etc.) and report to leadership.

3. Information Technology & Systems

• Own the overall IT strategy and infrastructure to support a modern engineering and manufacturing environment.

• Oversee IT operations (networks, servers, end‑user devices, security, backups) either in‑house or with external partners.

• Manage key business applications, including ERP, accounting and HR systems, and other collaboration tools.

• Ensure cybersecurity best practices, data protection, and access controls are in place and maintained.

• Plan and manage IT projects and upgrades (e.g., ERP improvements, system integrations, cloud migration).

• Develop and manage IT policies (acceptable use, security, password, remote work, data retention, etc.).

• Maintain an IT roadmap aligned with business strategy and budget.

4. Leadership, Strategy & Governance

• Lead and develop small, cross‑functional teams in Finance, HR, and IT (including external partners/vendors).

• Provide clear direction, set priorities, and establish KPIs for each function.

• Participate as a key member of the leadership team; contribute to strategic planning and decision‑making.

• Create and maintain governance processes and reporting to provide transparency to ownership/board (if applicable).

• Support risk management and compliance activities across finance, HR, and IT.

Qualifications:

Education

• Bachelor’s degree in Accounting, Finance or a Chartered Accountant qualification.

• Additional HR or IT certifications are an asset.

Experience

• 8+ years of progressive experience within Finance in a manufacturing or engineering environment

• Experience in HR and IT oversight; comfortable owning these functions in a growing organization.

• 3–5+ years in a leadership or senior management role.

• Experience in an owner‑managed or entrepreneurial environment is an asset (hands‑on, multi‑hat role).

Skills & Competencies

Finance & Business:

• Strong understanding of financial statements, budgeting, forecasting, and cash flow management.

• Comfortable with cost analysis, basic manufacturing/overhead allocation concepts, and margin analysis.

• Proficiency with accounting software (e.g., QuickBooks, Sage, NetSuite, or similar) and advanced Excel skills.

HR:

• Working knowledge of HR best practices, employment standards, and HR processes.

• Experience supporting recruitment, performance management, and employee relations.

IT:

• Understanding of IT infrastructure, cybersecurity fundamentals, and business applications.

• Experience working with ERP systems or similar integrated business systems is an asset.

• Able to manage IT vendors and translate business needs into technical requirements.

Leadership & Soft Skills:

• Strong leadership and people‑management capabilities; able to develop talent and build trust.

• Excellent communication skills; able to explain financial and technical topics to non‑specialists.

• Highly organized, hands‑on, and comfortable working in a fast‑paced, growing environment.

• Analytical and data‑driven with strong problem‑solving skills.

• High integrity, sound judgment, and a strong sense of ownership.

What We Offer

• Competitive salary and performance‑based bonus.

• Comprehensive benefits package (health, dental, vision, etc.).

• RRSP/retirement contributions (adjust as applicable).

• Opportunities for career growth and professional development.

• A collaborative environment where operations, engineering, and manufacturing work closely together to deliver high‑quality products.