About Topsort

At Topsort, we believe in the mission of democratizing the secret technologies of the walled gardens and creating a privacy-first cookie-free world of clean advertising with modern tech, friendly products, and AI. We believe in making advertising intuitive, intelligent, and genuinely cool, without any of the creepy ads or cookie-obsession (well, maybe just the chocolate ones).

In a rapidly changing industry, we're on a mission to democratize monetization access for all and ensure that advertising doesn't leave any brand or seller feeling confused or overwhelmed.

Today, Topsort has 5 major hubs worldwide, and employees in 13+ countries, including Menlo Park, Boston, Santiago, São Paulo, and Barcelona. We are a truly global company that was born in the pandemic that’s had rapid growth since out of a genius product, a customer-first mentality, and a hardworking team of talented individuals.

Since our founding in 2021, we’ve gained customers in retail, marketplaces, and delivery apps in 40+ countries and quickly approaching the #1 position in the industry.

Do you enjoy a fast-paced environment? Do you like seeing your work create real-time impact, being part of a rocket ship from the very beginning? Let’s do the unimaginable - let’s make ads clean and cool again, with AI and modern technology.

Why Topsort? Why now?

Topsort is changing the way Retail Media works. By joining our scaling team, you'll feel your impact from day 1. The systems, integrations, and partner experiences you help build today will be a critical part of our foundation as we accelerate toward 200 Topsorters worldwide, and your work will leave a lasting mark on the industry as a whole.

Retail Media is on the verge of a new era, and Topsort is gathering the ecosystem together to shape a brighter future. Joining us now, you'll work directly alongside our co-founders and founding members to bring on Retail Media 3.0. If you're looking to define your career as something greater than yourself, come scale with us.

What it’s like to work at Topsort

Our team is all about straightforward communication, embracing feedback without taking it personally, and fostering a super collaborative environment. It’s a sports team that’s hyper focused on winning, collaborative internally, and competitive externally - never the other way around.

We thrive on working in the open, lifting each other up, and getting things done with a sense of urgency. We're the kind of team that loves making bold choices, sharing extraordinary opinions, and maintaining a 100 mph pace. No endless meetings here. If it can be built today, we're all about getting it done today.

What is this role like?

We’re looking for a Product Manager to help make Topsort’s platform work in the real world: across APIs, external partners, enterprise customers, and internal teams moving quickly.

This is not a traditional PM role where success comes from owning a roadmap in isolation. You’ll work alongside engineering, GTM, customers, and industry partners to turn ambiguous requirements and external constraints into shipped product outcomes. You should be technical enough to reason about APIs and systems, socially sharp enough to align stakeholders while preserving the integrity of Topsort's product obsession, and hands-on enough to create clarity when the path is messy.

You’ll thrive here if you are a builder, translator, and operator: someone who can sit with engineers to understand what is possible, work with customers and partners to find new problems to solve, and push the right work forward without waiting for perfect information.

In this role, you will:

• Drive Integration Execution: Lead complex integration initiatives between partners, enterprise customers, and internal teams, turning ambiguity into shipped outcomes.
• Translate Between Technical and Business Needs: Work closely with engineering, GTM, and external stakeholders to define requirements, clarify tradeoffs, and ensure technical decisions map to customer and business value.
• Navigate External Dependencies: Manage the reality of partner timelines, customer constraints, API limitations, incomplete documentation, and shifting priorities while keeping momentum.
• Create Clarity Without Over-Process: Build lightweight structure, documentation, and decision-making frameworks that help teams move faster without slowing down execution.
• Influence Decisionmaking: Align engineering, product, business, and external stakeholders around priorities, risks, and execution plans.
• Improve the Integration Experience: Identify recurring friction across customer and partner implementations and help turn one-off learnings into scalable product improvements.

What (we think) you need to be successful

We are looking for outlier candidates who are technical, highly organized, and energized by messy real-world product problems. You do not need to check every box, but you should be able to show that you can create momentum across technical and non-technical teams in a fast-moving environment.

• API & Integration Fluency: Strong understanding of APIs, data flows, technical constraints, and how software systems connect. You do not need to be a former software engineer, but you should be comfortable working directly with engineers.
• Technical Product Judgment: Ability to evaluate tradeoffs, ask strong technical questions, and help teams make practical decisions without needing perfect specs.
• Stakeholder Orchestration: Strong ability to work across engineering, GTM, customers, and external partners, especially when priorities are competing or ownership is unclear.
• Execution Under Ambiguity: Comfort operating in an environment where requirements are incomplete, priorities shift quickly, and external dependencies create uncertainty.
• Customer & Partner-Facing Mindset: Experience working with enterprise customers, partners, or external stakeholders to understand needs, manage expectations, and solve practical implementation challenges.
• Communication & Documentation: Ability to communicate clearly with both technical and non-technical audiences in Advanced/Fluent English, and to create documentation that improves alignment and repeatability.
• Relevant Experience: Experience in B2B SaaS, platform products, integrations, partnerships, solutions engineering, technical customer success, or technical product management is highly valued.
• Onsite Availability: Availability to work onsite 4 days a week at our Boston, São Paulo, or Santiago office.

What We Value

At Topsort, we seek professionals who embody the following qualities to drive our mission forward:

• Deep dive into details: Professionals who are not content with superficial answers and dive deeply into the details to uncover root causes and optimal solutions.
• Team first: A low need for individual recognition, always prioritizing collective results over personal credit.
• You thrive with ambiguity: Exceptional ability to tackle open-ended problems in unstructured environments, turning chaos into structured innovation.
• Adaptability: Willingness to learn, mentor, lead, and follow as the situation demands, fostering growth at all levels.
• Urgency: A disproportionate sense of urgency in execution, while keeping scalability and the creation of replicable processes in mind to ensure long-term success.
• Curiosity: Genuinely curious individuals who can quickly learn difficult concepts and apply them effectively.

About Topsort

At Topsort, we believe in the mission of democratizing the secret technologies of the walled gardens and creating a privacy-first cookie-free world of clean advertising with modern tech, friendly products, and AI. We believe in making advertising intuitive, intelligent, and genuinely cool, without any of the creepy ads or cookie-obsession (well, maybe just the chocolate ones). In a rapidly changing industry, we're on a mission to democratize monetization access for all and ensure that advertising doesn't leave any brand or seller feeling confused or overwhelmed

Today, Topsort has 6 major hubs worldwide, and employees in 13+ countries, including Menlo Park, Boston, Santiago Chile, Sao Paulo Brazil, Barcelona Spain, and Sydney Australia. We are a truly global company that was born in the pandemic that’s had rapid growth since out of a genius product, a customer-first mentality, and a hardworking team of talented individuals. Since our founding in 2021, we’ve gained customers in retail, marketplaces, and delivery apps in 40+ countries and quickly approaching the #1 position in the industry.

Do you enjoy a fast-paced environment? Do you like seeing your work create real-time impact, being part of a rocket ship from the very beginning? Let’s do the unimaginable - let’s make ads clean and cool again, with AI and modern technology. 

Why Topsort? Why now?

Topsort is changing the way Retail Media works. By joining our scaling team, you'll feel your impact from day 1. The processes and messaging you build today will be a critical part of our foundation as we accelerate toward 200 Topsorters worldwide, and your innovations will leave a lasting mark on the industry, as a whole. Retail Media is on the verge of a new era, and Topsort is gathering the ecosystem together to shape a brighter future. Joining us now, you'll work directly alongside our co-founders and founding members to bring on Retail Media 3.0. If you're looking to define your career as something greater than yourself, come scale with us.

What it’s like to work at Topsort

At Topsort, we communicate openly and move fast. We say things as they are, challenge each other early, and embrace feedback with curiosity—it’s how we build better, faster. Every experiment has a purpose, and every outcome helps us make the next decision smarter. There’s no single formula for success here; we find what works, improve it, and scale it.

We’re collaborative internally and competitive externally—never the other way around. The pace is quick, sometimes a 100-mph kind of fast, and that’s what keeps it exciting. We act with intent, lift each other up, and turn bold ideas into real results. No endless meetings here—if it can be done today, it gets done today.

About the Role:

We are looking for a hands-on and client-facing Software Engineers, Integrations focused to join our team at Topsort. In this role, you will play a pivotal part in translating real-world business needs into powerful, scalable product solutions. You’ll collaborate directly with sales, product, and engineering teams to support Pre-sales conversations - partner with sales to understand customer pain points, lead technical implementations with Topsort. 

You will:

• Engage with Prospects & Clients: Work closely with the sales and customer success teams to understand client requirements and propose tailored technical solutions.
• Own Technical Discovery & Demos: Lead technical conversations and run product demonstrations that align our platform’s capabilities with customer needs.
• Solution Design: Translate business challenges into feasible product configurations, data integrations, and implementation plans.
• Support RFPs and Security Questionnaires: Respond to technical and compliance-related questions in RFPs and trust questionnaires.
• Own the entire integration process – You won’t just be following instructions; you’ll be leading integrations end-to-end, solving complex challenges, and acting as a trusted technical advisor to our clients.
• Be the bridge between tech & customer success – Work directly with clients, engineers, and product teams to deeply understand their needs and ensure seamless API integrations. Your solutions won’t just be functional—they’ll be impactful and user-friendly, strengthening long-term customer relationships.

What We Think You Need to Be Successful

We’re open to candidates who don’t check every box but show strong potential.

Core Requirements & Experience

• Industry Experience: 1+ years in software development, managing integrations, APIs, system interoperability, or ad tech is a plus. etc.
• API Expertise: Strong experience with RESTful APIs, authentication methods (OAuth), and data formats (JSON, XML).
• Proven ability to communicate complex technical ideas clearly to both technical and non-technical audiences.
• Demonstrated success working directly with enterprise clients, understanding their operational realities and constraints.
• Comfortable navigating ambiguity and making decisions with incomplete information.
• Clear sense of ownership — you lead the solution from pre-sales design through implementation and post-sale success.
• Experience collaborating with product and engineering teams to shape customer-driven roadmaps.
• Bachelor’s degree and above in Computer Science, Engineering, or related field from a top school. 
• CRM & Platforms: Familiarity with customer relationship management (CRM) tools and integration platforms.
• Communication & Stakeholder Management:  Strong ability to interact with both technical and non-technical audiences, translating complex concepts into actionable insights.

About Topsort

At Topsort, we believe in the mission of democratizing the secret technologies of the walled gardens and creating a privacy-first cookie-free world of clean advertising with modern tech, friendly products, and AI. We believe in making advertising intuitive, intelligent, and genuinely cool, without any of the creepy ads or cookie-obsession (well, maybe just the chocolate ones). In a rapidly changing industry, we're on a mission to democratize monetization access for all and ensure that advertising doesn't leave any brand or seller feeling confused or overwhelmed.

Today, Topsort has 5 major hubs worldwide, and employees in 13+ countries, including Menlo Park, Boston, Santiago Chile, São Paulo Brazil, Barcelona Spain, and Sydney Australia. We are a truly global company that was born in the pandemic that’s had rapid growth since out of a genius product, a customer-first mentality, and a hardworking team of talented individuals. Since our founding in 2021, we’ve gained customers in retail, marketplaces, and delivery apps in 40+ countries and quickly approaching the #1 position in the industry.

Do you enjoy a fast-paced environment? Do you like seeing your work create real-time impact, being part of a rocket ship from the very beginning? Let’s do the unimaginable - let’s make ads clean and cool again, with AI and modern technology.

What it’s like to work at Topsort

Our team is all about straightforward communication, embracing feedback without taking it personally, and fostering a super collaborative environment. It’s a sports team that’s hyper focused on winning, collaborative internally, and competitive externally - never the other way around. We thrive on working in the open, lifting each other up, and getting things done with a sense of urgency. We're the kind of team that loves making bold choices, sharing extraordinary opinions, and maintaining a 100 mph pace. No endless meetings here – if it can be done today, we're all about getting it done today.

About the Role

We’re looking for a driven, strategic, and sharp-witted Account Manager to join the dynamic and growing commercial team in São Paulo office, Brazil! You will be the spokesperson for Topsort’s cutting-edge retail media APIs and products, working with the Top retailers, marketplaces, and delivery apps across Brazil to drive sales and growth in the market.

Responsibilities

• Client Relationship Management: Build and maintain strong, long-term relationships with key clients in the retail media sector. Serve as the primary point of contact, ensuring client needs and expectations are met.
• Onboarding & Training: Guide new clients through onboarding, ensuring they understand and effectively use the software. Provide ongoing training and support to maximize platform adoption.
• Upselling & Revenue Growth: Analyze client needs to identify upsell opportunities. Develop and present proposals that demonstrate value, set and achieve revenue targets, and drive increased ad spend and account growth.
• Strategic Advising: Act as a trusted advisor, providing insights and recommendations to optimize clients' retail media campaigns. Stay updated on industry trends to offer value-driven advice.
• Issue Resolution: Address client concerns proactively, collaborating with internal teams (data science, product, sales) to resolve issues efficiently.
• Cross-Functional Collaboration: Work closely with sales, marketing, product, and support teams to ensure client success. Share best practices with the global account management team.

Requirements

• Education & Skills: Bachelor's degree or MBA, preferably with a technical background. Strong communication and interpersonal skills.
• Retail Media Expertise: Proven experience in account management within retail media or advertising. Familiarity with relevant technologies.
• Sales & Strategy: Ability to identify and pursue upselling opportunities, strategic thinking, and problem-solving skills.
• Entrepreneurial Mindset: Independent and team-oriented, with strong organizational and time management skills.
• Technical Fluency: Comfortable working with technical solutions and translating technical capabilities into retailer-friendly language.
• Able to work onsite in our São Paulo office 4 days a week.

Topsort Culture

Our team is all about straightforward communication, embracing feedback without taking it personally, and fostering a super collaborative environment. We thrive on working together, lifting each other up, and getting things done with a sense of urgency. We're the kind of team that loves making bold choices, sharing extraordinary opinions, and maintaining a 100 mph pace. No endless meetings here – if it can be done today, we're all about getting it done today.

• Direct and Speedy: We work hard, set aggressive goals and execute flawlessly to accomplish them. We give candid feedback, push each other to set higher goals and produce more impact by always thinking “how do we do this faster and better”
• Constant Improvement: The best way to grow is by doing. Topsort team is made of action-driven, intelligent, and curious individuals who are constantly seeking improvements and reinventions that lead to a better output and never content with the status quo.
• Embrace a Sports Team Mentality: We are all helpful and collaborative internally. You are ultimately surrounded by just different people that are all here to help you get the job done and shine as a team.
• Silicon Valley to the World: We were born in the pandemic by Stanford and Harvard alum cofounders who offer remote-working options with coworking memberships and (at least) once a year in person offsite gathering. You’ll be welcomed by coworkers in 11 countries that all bring a unique perspective to the company from day 1.
• Valued for Your Individuality: From personalized birthday gifts to work anniversaries, and management training program or in-person gatherings or career talks and mentorships, part-time DJs and tik-tok vloggers are also commercial leaders and technical staff at Topsort. We don’t take management with a cookie cutter approach - but rather we cherish your quarks and think it makes us stronger.

Topsort is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.