Job Title: Junior Product Manager

A bit about us: 

We’re on a mission to change the tire industry — how it’s delivered and how it’s experienced.  A pioneer in the automotive e-commerce industry, we take pride in our extensive selection of top-name brands and budget-friendly options, ensuring our customers find the perfect tire to suit their needs. As a part of our growing and dynamic team, you'll contribute to our commitment to exceptional service, innovation, and customer satisfaction. Embrace the opportunity to be a driving force behind one of the fastest growing e-commerce companies in the US and apply now!

Summary

The Junior Product Manager will be responsible for defining and delivering the product capabilities that support Garage Hub's auto parts distribution platform as well as Tires Easy's Driveline platform. This role focuses on building systems that enable accurate product data, efficient catalog management, pricing integrity, and scalable internal workflows across a growing supplier-, customer-, and SKU- base. This position plays a central role in ensuring that these platforms reliably support customer- and distributor-specific needs such as part compatibility, order management, inventory visibility, and pricing logic.

The Product Manager will work closely with Operations, Engineering, and Strategic Partnerships teams to translate distributor and customer requirements into product solutions that improve catalog accuracy, pricing consistency, inventory transparency, sales, and execution. The ideal candidate is a Product Manager with experience in distribution, e-commerce, marketplace, or inventory-driven businesses who understands the operational realities of managing complex catalogs and supplier data in high-volume, data-intensive environments.

Essential Duties and Responsibilities

• Own the product definition and delivery of Garage Hub's and Driveline's core distribution platform capabilities.
• Design and evolve systems that support order management, catalog ingestion, part normalization, and data quality across customers and suppliers, including UX/UI where applicable.
• Partner with Engineering to plan and deliver product releases that support customer and distributor workflows and scale.
• Work closely with Operations and Strategic Partnerships teams to understand distribution-specific constraints (shipping logic, catalog complexity, pricing rules, inventory data, supplier variability) and translate them into product requirements.
• Partner directly with Operations to identify and resolve pain points, validate requirements, and ensure solutions are practical and adopted in live operating environments.
• Define and maintain a prioritized roadmap aligned to distributor/customer needs and business objectives.
• Identify opportunities to reduce manual work through automation, tooling, and workflow redesign.
• Communicate product priorities, tradeoffs, and delivery timelines clearly to stakeholders.
• Operate effectively in a fast-paced, entrepreneurial environment with evolving requirements and limited precedent.
• Other duties as assigned.

Qualification Requirements

• Bachelor's degree from a top academic institution.
• 2-6+ years of product management experience in B2B, marketplace, e-commerce, or other operations- and data-intensive environments.
• Strong business judgment with a clear understanding of how product decisions impact operational execution, cost, and scalability.
• Demonstrated ability to ship, iterate, and improve complex products in fast-moving organizations.
• Experience working cross-functionally with Operations, Engineering, and Analytics teams to deliver scalable, business-ready solutions.
• Proven ability to translate ambiguous, real-world business problems into clear, actionable product requirements.
• Data-driven mindset with comfort using metrics, dashboards, and analysis to inform prioritization and tradeoffs.
• Strong organizational and execution skills with a clear bias toward delivery over process.
• Comfortable operating in high-growth, entrepreneurial, and ambiguous environments; startup or early-stage experience preferred.
• Excellent written and verbal communication skills, particularly around requirements, prioritization, and decision-making.
• Proficient in Microsoft Office; familiarity with common product management and analytics tools strongly preferred.

Physical Demands

Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; stand; walk; use hands, handle/feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, or crouch. The employee must occasionally push, pull, or lift from below the waist, or lift from an overhead position and carry 5-10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Travel

Limited to no travel will be required for this position.

Please submit resume in English.

Job Title: Accounting Clerk

A bit about us: 

We’re on a mission to change the tire industry — how it’s delivered and how it’s experienced.  A pioneer in the automotive e-commerce industry, we take pride in our extensive selection of top-name brands and budget-friendly options, ensuring our customers

Eligibility Requirements

• Education experience: BA degree or equivalent
• Ability to work full-time shifts within the Argentina (ART) time zone  
• Must be fluent in speaking, reading, and writing English
• Work experience: A minimum of 1 year experience as an accountant
• High speed Wi-Fi connection
• Must not have had any disciplinary actions regarding attendance, conduct and/or performance in the past 90 days, and must not be approaching such action
• Must have a reliable working computer to use. Company equipment will be re-evaluated after 6 weeks of employment. 

Responsibilities will include (but are not limited to):

• Reconciliation of vendor invoices with proper general ledger codes
• Working directly with vendors to resolve issues
• Accounts Payable research and reconciliation
• Maintenance of accurate invoices and payables
• Assistance in maintaining policies and procedures relating to collections
• Resolution of any query issues according to defined policies and procedures
• Liaising, as necessary, with internal and external parties
• Clerical support, including proper documentation with vendor invoices

Attributes to success:

• Strong communication skills
• Exceptional attention to detail and accuracy
• Ability to work in a fast-paced environment 
• Ability to multitask 
• High level of organizational skills  
• Self motivated
• Comfort working in a dynamic environment
• Adaptability; processes and workflows may change as we look to improve both the customer experience and your experience as a member of the team

Desired skills & experience:

• Experience with Google Workspace products
• Proficiency in Google Sheets/Excel/Microsoft products
• Experience using SAP S/4HANA 
• Experience in data processing
• Ability to learn/work with multiple systems and data sources
• You’re a great team member with a can-do attitude; you’re self- reflective and hardworking

Please submit Resume in English.

English & Spanish Speaking Customer Service Representative (Remote - Argentina)

A bit about us: 

We’re on a mission to redefine how tires are delivered and experienced. As a fully remote, small, and agile team, we move fast and value finding creative solutions to complex problems. We aren't afraid to experiment! We test constantly, iterate quickly, and lean into innovation to stay ahead of the curve.

We are currently looking for dedicated independent contractors to join us as we scale one of the fastest-growing e-commerce companies in the US. If you thrive in a dynamic, "test-and-learn" environment, are passionate about providing exceptional customer service, and want to be a driving force in a pioneering industry, we want to hear from you.

A bit more about this role:

As a Customer Service Representative, you will be the first point of contact for Tires Easy customers by answering questions, solving issues, and providing guidance on products and orders. You'll support customers in both English and Spanish via phone and email, and ensure every interaction is friendly, professional, and solution-oriented. 

We are not a BPO - we are a small, scrappy, and fast-growing company where we change things quickly and constantly improve our workflows and tools. This role is ideal for a high-level professional who thrives in a fast-paced environment and enjoys the "start-up" energy of a small team where you can help build and refine processes.

Key Responsibilities

Multi-Channel Support 

• Serve as the primary voice of the company, managing a high volume of inbound calls. This is a phone-heavy role requiring up to 8 hours of active phone time per day, conducted in both English and Spanish depending on the customer's needs.
• Provide friendly, professional, and solution-oriented guidance on products, pricing, and website navigation.
• Manage the full order lifecycle, including creating orders, tracking shipments, and processing returns or warranties.
• Drive timely resolution for all assigned cases within our ticketing system.

Accountability & KPI Performance

• Hold yourself accountable to meeting and exceeding key performance indicators (KPIs) while providing an excellent customer experience.
• Maintain a high level of reliability and dependability in a fully remote environment.

Adaptability & Process Innovation

• Adapt quickly to new processes, tools, and shifting priorities as our small team scales.
• Actively participate in continuous improvement by suggesting updates to FAQs and workflows to reduce customer effort.
• Demonstrate a "creative learner" mindset by staying current on rapid product updates and company guidelines

Adaptability in a Growing Business

• Take on new tasks and responsibilities as the company scales and customer needs evolve.

Attributes to success:

• Accountability & Integrity: You are a self-starting professional who thrives on responsibility, and can work independently. 
• Customer Obsession: You are a kind, empathetic brand representative who can relate to customers and stay calm under pressure.
• Competitive & Goal-Oriented: You have a drive to succeed independently and enjoy hitting targets within a fast-moving team.
• Creative Learning: You like to learn and explore alternative solutions to complex problems.
• Clear Communication: You can simplify complex details and tailor your tone for both written and verbal interactions

Eligibility Requirements:

Must be based in Argentina. Minimum of 2 years of experience in a high-volume, fast-paced customer service or call center environment handling inbound calls. English & Spanish proficiency - strong spoken and written communication skills are required. High School Diploma or equivalent.

• High speed Wi-Fi connection of at least 100 MBPS, hard wired in with ethernet cord & backup internet source
• Familiarity with Google Workspace (Docs, Sheets, Gmail) and/or Microsoft Office
• Experience in the tire or automotive industry is a plus (but not required - training provided)
• Positive, proactive, and collaborative team player who values kindness and inclusivity
• Available during business hours, will be scheduled for 5 days per week from Monday-Saturday between the hours of 5am-5pm Pacific Standard Time

Perks & Benefits

This role starts with a 90-day probationary contract with the goal to re-sign a long-term, full-time Independent Contractor agreement upon successful completion.

• Compensation: $1100 - $1300 per month.
• Flexible Work Environment: Fully remote with a set schedule aligned to U.S. business hours.
• Paid Vacation Leave: 17 days per year, granted after the probation period.
• Company-Provided Equipment: Laptop, headset, and accessories provided after probation.
• Referral Bonus: Reward for successfully referring qualified candidates.

Please submit resume in English.