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Customer Service Representative (Remote - Philippines)
A bit about us:
We’re on a mission to redefine how tires are delivered and experienced. As a fully remote, small, and agile team, we move fast and value finding creative solutions to complex problems. We aren't afraid to experiment! We test constantly, iterate quickly, and lean into innovation to stay ahead of the curve.
We are currently looking for dedicated independent contractors to join us as we scale one of the fastest-growing e-commerce companies in the US. If you thrive in a dynamic, "test-and-learn" environment, are passionate about providing exceptional customer service, and want to be a driving force in a pioneering industry, we want to hear from you.
A bit more about this role:
As a Customer Service Representative, you will be the first point of contact for Tires Easy customers by answering questions, solving issues, and providing guidance on products and orders. You'll support customers via phone and email, and ensure every interaction is friendly, professional, and solution-oriented.
We are not a BPO - we are a small, scrappy, and fast-growing company where we change things quickly and constantly improve our workflows and tools. This role is ideal for a high-level professional who thrives in a fast-paced environment and enjoys the "start-up" energy of a small team where you can help build and refine processes.
Key Responsibilities
Multi-Channel Support
Accountability & KPI Performance
Adaptability & Process Innovation
Adaptability in a Growing Business
Attributes to success:
Eligibility Requirements:
Must be based in the Philippines. Minimum of 3 years of experience in a high-volume, fast-paced customer service or call center environment handling inbound calls. English proficiency - strong spoken and written communication skills are required High School Diploma or equivalent
This role starts with a 90-day probationary contract with the goal to re-sign a long-term, full-time Independent Contractor agreement upon successful completion.
Please submit resume in English.
Ready to apply?
Apply to tires-easy.comShare this job
English & Spanish Speaking Customer Service Representative (Remote - Argentina)
A bit about us:
We’re on a mission to redefine how tires are delivered and experienced. As a fully remote, small, and agile team, we move fast and value finding creative solutions to complex problems. We aren't afraid to experiment! We test constantly, iterate quickly, and lean into innovation to stay ahead of the curve.
We are currently looking for dedicated independent contractors to join us as we scale one of the fastest-growing e-commerce companies in the US. If you thrive in a dynamic, "test-and-learn" environment, are passionate about providing exceptional customer service, and want to be a driving force in a pioneering industry, we want to hear from you.
A bit more about this role:
As a Customer Service Representative, you will be the first point of contact for Tires Easy customers by answering questions, solving issues, and providing guidance on products and orders. You'll support customers in both English and Spanish via phone and email, and ensure every interaction is friendly, professional, and solution-oriented.
We are not a BPO - we are a small, scrappy, and fast-growing company where we change things quickly and constantly improve our workflows and tools. This role is ideal for a high-level professional who thrives in a fast-paced environment and enjoys the "start-up" energy of a small team where you can help build and refine processes.
Key Responsibilities
Multi-Channel Support
Accountability & KPI Performance
Adaptability & Process Innovation
Adaptability in a Growing Business
Attributes to success:
Eligibility Requirements:
Must be based in Argentina. Minimum of 2 years of experience in a high-volume, fast-paced customer service or call center environment handling inbound calls. English & Spanish proficiency - strong spoken and written communication skills are required. High School Diploma or equivalent.
This role starts with a 90-day probationary contract with the goal to re-sign a long-term, full-time Independent Contractor agreement upon successful completion.
Please submit resume in English.
Ready to apply?
Apply to tires-easy.comCookies & analytics
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