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Store Manager

Thuma · Los Angeles, California

Retail Los Angeles, California Posted Apr 16, 2026

Thuma is looking for a Store Manager to lead our new flagship in West Hollywood. You will be responsible for building and leading a new team, delivering an exceptional guest experience, and driving business results. You will oversee all aspects of store and cafe operations, from team development to visual merchandising, ensuring that the space reflects Thuma’s values and standards. This role requires strong leadership, operational expertise, and a passion for creating a welcoming and inspiring retail environment.

Key Responsibilities

Oversee the day-to-day operations of the flagship store and cafe - delivering a high-touch experience for both retail customers and trade clients (interior designers, architects, and specifiers).

Spearhead our trade program. Build relationships and make the Thuma brand known in Los Angeles throughout the design community.

Ensure that visual merchandising and interior design elements reflect our current products, layout and the Thuma brand aesthetic.

Recruit, hire, and train a high performing team. Set performance expectations, provide feedback, and ongoing training and support.

Lead, motivate and manage the team to hit in-store KPIs, including team building and effective scheduling, while fostering positive and collaborative work environment.

Assume full responsibility for every aspect of the guest experience, with an emphasis on building long-term relationships with all guests including trade clients and delivering a consultative, design-oriented sales experience. Lead all team members to do the same.

Ensure that all customers receive exceptional service and have a memorable in-store and cafe experience. Address customer inquiries, complaints, and feedback in a professional and timely manner. Manage trade-specific needs such as project timelines, bulk orders, customization inquiries, and white-glove coordination.

Create processes to actively share insights from both retail and trade clients, including feedback on product needs, material preferences, and specification gaps, to inform product, marketing, and merchandising strategy.

Work with the Head of Retail to develop and manage budgets, monitor sales and expenses, and implement strategies to increase foot traffic and sales. Collaborate with the marketing team to plan and execute store promotions and events, to attract and bring potential customers into the store, engaging both local customers and tourists.

Ensure compliance with health and safety regulations, including food safety and sanitation in the cafe.

Monitor and maintain the security and safety of the store and its customers.

What You’ll Need

5+ Years of Retail, Interior Design, and/or Trade experience, luxury brand experience preferred

A minimum of 4 years experience in Retail Leadership, Cafe experience is a plus

Extensive experience and ability to lead the delivery of high level customer service

Excellent communication, collaboration and delegation skills as well as good decision making abilities in high pressure situations

Proficient in Google Suite products, Shopify experience is a plus

Ability to build, lead and manage high performing teams

Ability to support conflict resolution, employee coaching and counseling

Physical Requirements

You are able to be mobile on the sales floor for extended periods of time

You are able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques

Why Join Us

Equity/401k: Participation in employee stock option plan and our 401k program where we will match up to 6% of your contributions

Benefits: Comprehensive medical, dental + vision coverage options with generous employer contributions + PTO

Extras: 12 weeks of paid parental leave and company sponsored membership at One Medical

Dream Setup: MacBook Air, Airpod Pros, Magic Mouse, Magic Keyboard

Employee Discount: We provide an employee discount of 40% off all Thuma products

Room Upgrade: A complimentary product credit when you start, worth up to $2,000

Cell Phone Stipend: $100 per month to recognize that you will use your cell phone for work related things

Who We Are

Thuma is a bedroom lifestyle brand, offering customers Bed Time essentials and amenities designed to celebrate life’s simple pleasures through thoughtful elevated design, quality craftsmanship, and modern convenience.

We recognize that people come with a wealth of knowledge and are talented beyond the scope of a functional role. If this sounds like you, we encourage you to apply even if your experience doesn’t precisely match our job description. We hire for integrity, initiative, collaborative spirit, open mindedness, and willingness to learn.

Thuma is dedicated to going above and beyond to bring people with diverse perspectives and unique experiences together to do great work. We strive to create a sense of belonging by creating an inclusive culture where everyone can be their authentic self and by treating each and every team member with kindness, equity, and respect, always.

Ready to apply?

Apply to Thuma

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Lead Barista

Thuma · Los Angeles, California

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Hospitality / Food / Events Los Angeles, California Posted Dec 15, 2025

Thuma is looking for a Lead Barista to join our new West Hollywood team. Reporting to the Store Manager, this position will play a pivotal role in the seamless functioning and overall success of our West Hollywood Store.

We are seeking a skilled and passionate Lead Barista to be the heart and soul of our cafe experience. As our Lead Thuma Barista, you'll be an integral part of creating a warm, inviting atmosphere, serving exceptional coffee, and providing top-notch customer service and upholding standards within the cafe team.

Key Responsibilities

Be an extension of the Thuma retail team and create an environment where people like to spend time.

Manage cafe inventory and ordering in collaboration with the Store Manager.

Ensure compliance of local health regulations are closely followed.

Oversee daily cafe operations, including opening and closing procedures.

Lead and mentor baristas, providing guidance and training.

Ensure exceptional coffee quality through proper brewing techniques and recipe adherence.

Create and maintain a positive and collaborative work environment.

Manage inventory, assist in placing orders, and monitoring stock levels.

Handle customer inquiries, feedback, and resolve issues promptly.

Collaborate with management to optimize cafe efficiency and performance.

Uphold Thuma's commitment to ethical business practices, sustainability and 6-star customer service.

Have great communication between cafe and retail teams to ensure the cafe is covered and all customers are being assisted in a timely manner.

Develop and implement new coffee offerings and seasonal promotions.

What You’ll Need

Previous experience as a Lead Barista or similar role in a cafe.

This job requires the ability to work in-person at the Thuma Cafe in West Hollywood.

This job requires availability to work flexible hours including weekends and holidays.

You’re a people person and like interacting with others.

Extensive knowledge of coffee brewing techniques, espresso preparation, and latte art.

Possess a Los Angeles Food Safety Manager card or be willing to obtain one.

Proven leadership skills with the ability to motivate and inspire a team.

Excellent organizational and multitasking abilities in a fast-paced environment.

Strong communication skills and a customer-centric approach.

Physical Requirements:

Ability to be mobile on the sales floor for extended periods.

Capacity to lift and move medium to large items, up to 75 lbs., using proper equipment and safety techniques.

Anticipated start date: May 2026, subject to adjustment.

Why Join Us

Benefits: Comprehensive medical, dental + vision coverage options with generous employer contributions *

401k: Participation in our 401k program where we will match up to 6% of your contributions*

Paid Time Off: We believe healthy, happy, relaxed people do better work

Extras: 12 weeks of paid parental leave + company sponsored membership at One Medical *

Employee Discount: We provide an employee discount of 40% off all Thuma products

Room Upgrade: A complimentary product credit when you start, worth up to $2,000

* Eligible employees

Who We Are

Thuma is a modern design company specializing in furniture and home goods. We believe simplicity is the ultimate luxury. That the details matter. And that good design is good hospitality.

We recognize that people come with a wealth of knowledge and are talented beyond the scope of a functional role. If this sounds like you, we encourage you to apply even if your experience doesn’t precisely match our job description. We hire for integrity, initiative, collaborative spirit, open mindedness, and willingness to learn.

Thuma is dedicated to going above and beyond to bring people with diverse perspectives and unique experiences together to do great work. We strive to create a sense of belonging by creating an inclusive culture where everyone can be their authentic self and by treating each and every team member with kindness, equity, and respect, always.

Ready to apply?

Apply to Thuma

Thuma

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Barista

Thuma · Los Angeles, California

Apply now

Hospitality / Food / Events Los Angeles, California Posted Dec 15, 2025

Thuma is looking for a Barista to join our team. Reporting to the Lead Barista, this position will play a pivotal role in the seamless functioning and overall success of our new flagship store and cafe in West Hollywood.

As a Thuma Barista, you'll be an integral part of creating a warm, inviting atmosphere, serving exceptional coffee, and providing top-notch customer service.

Key Responsibilities

Be an extension of the Thuma retail team and create an environment where people like to spend time.

Oversee daily cafe operations, including opening and closing procedures.

Prepare and serve high-quality coffee beverages with precision and care.

Provide excellent customer service, creating a welcoming and positive atmosphere.

Engage with customers, take orders, and offer product recommendations.

Maintain cleanliness and organization of the cafe area and equipment.

Uphold Thuma's commitment to ethical business practices, sustainability and 6-star customer service.

Work collaboratively with the cafe and retail team to ensure smooth cafe /retail operations.

Stay informed about Thuma products and promotions to assist customers effectively.

What You’ll Need

Previous experience as a Barista in a cafe or similar setting is preferred.

This job requires the ability to work in-person at the Thuma Cafe in West Hollywood.

This job requires availability to work flexible hours including weekends and holidays.

Passion for coffee and dedication to delivering an exceptional customer experience.

Strong interpersonal and communication skills.

Ability to work in a fast-paced environment and handle multiple tasks.

Attention to detail and a commitment to cleanliness and hygiene.

Physical Requirements:

Ability to be mobile on the sales floor for extended periods.

Capacity to lift and move medium to large items, up to 75 lbs., using proper equipment and safety techniques.

Anticipated start date: May 2026, subject to adjustment.

Why Join Us

Benefits: Comprehensive medical, dental + vision coverage options with generous employer contributions *

401k: Participation in our 401k program where we will match up to 6% of your contributions*

Paid Time Off: We believe healthy, happy, relaxed people do better work

Extras: 12 weeks of paid parental leave + company sponsored membership at One Medical *

Employee Discount: We provide an employee discount of 40% off all Thuma products

Room Upgrade: A complimentary product credit when you start, worth up to $2,000

* Eligible employees

Who We Are

Thuma is a modern design company specializing in furniture and home goods. We believe simplicity is the ultimate luxury. That the details matter. And that good design is good hospitality.

We recognize that people come with a wealth of knowledge and are talented beyond the scope of a functional role. If this sounds like you, we encourage you to apply even if your experience doesn’t precisely match our job description. We hire for integrity, initiative, collaborative spirit, open mindedness, and willingness to learn.

Thuma is dedicated to going above and beyond to bring people with diverse perspectives and unique experiences together to do great work. We strive to create a sense of belonging by creating an inclusive culture where everyone can be their authentic self and by treating each and every team member with kindness, equity, and respect, always.

Ready to apply?

Apply to Thuma

Thuma

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Retail Associate

Thuma · Los Angeles, California

Apply now

Retail Los Angeles, California Posted Dec 15, 2025

Thuma is seeking a proactive Retail Associate to join our new team in West Hollywood. Reporting directly to the Store Manager, the Retail Associate will exhibit an inviting, elevated, confident, and friendly attitude whilst delivering a best-in-class customer experience as part of our West Hollywood store team.

Key Responsibilities

Provide exceptional customer experience, ensuring every guest receives warm, personalized service.

Maintain the store’s visual identity within brand guidelines through merchandising and stock replenishment.

Showcase excellent product and brand knowledge.

Work collaboratively to achieve daily goals and contribute to the overall success of the store.

Operate all systems seamlessly, including POS, inventory management, and clienteling platforms.

Serve as a Thuma Brand Ambassador.

Build and nurture client relationships.

Support the ecommerce customer experience team by responding to customer service emails when needed.

Step into the cafe when needed, taking orders and serving customers with precision and care.

Support Management on back-of-house operations.

Maintain store appearance and cleanliness on a daily basis.

Other activities and functions to facilitate store success as necessary.

What You’ll Need

This job requires the ability to work in-person at the Thuma Store in West Hollywood.

This job requires availability to work flexible hours including weekends and holidays.

1-2 years of experience in Retail.

A proven record in delivering excellent customer service within a similar retail environment.

Keen attention to detail.

A proactive and motivated individual with the ability to take initiative.

Proficiency in Microsoft Office; experience with Shopify, NetSuite and Gladly is a plus.

Strong communication, collaboration and problem solving skills.

Physical Requirements:

Ability to be mobile on the sales floor for extended periods.

Capacity to lift and move medium to large items, up to 75 lbs., using proper equipment and safety techniques.

Anticipated start date: March 2026, subject to adjustment.

Why Join Us

Benefits: Comprehensive medical, dental + vision coverage options with generous employer contributions *

401k: Participation in our 401k program where we will match up to 6% of your contributions*

Paid Time Off: We believe healthy, happy, relaxed people do better work

Extras: 12 weeks of paid parental leave + company sponsored membership at One Medical *

Employee Discount: We provide an employee discount of 40% off all Thuma products

Room Upgrade: A complimentary product credit when you start, worth up to $2,000

* Eligible employees

Who We Are

Thuma is a modern design company specializing in furniture and home goods. We believe simplicity is the ultimate luxury. That the details matter. And that good design is good hospitality.

We recognize that people come with a wealth of knowledge and are talented beyond the scope of a functional role. If this sounds like you, we encourage you to apply even if your experience doesn’t precisely match our job description. We hire for integrity, initiative, collaborative spirit, open mindedness, and willingness to learn.

Thuma is dedicated to going above and beyond to bring people with diverse perspectives and unique experiences together to do great work. We strive to create a sense of belonging by creating an inclusive culture where everyone can be their authentic self and by treating each and every team member with kindness, equity, and respect, always.

Ready to apply?

Apply to Thuma

Thuma

View all jobs →

Thuma

Store Manager

Key Responsibilities

What You’ll Need

Lead Barista

Key Responsibilities

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Barista

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Retail Associate

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