Your Mission Should You Choose To Accept It:  

Can you make The Social Hub Bologna a favorite city hotspot for events, lectures, movie nights, exhibits and parties? We’re looking for someone that is the open door to something beautiful, a new friendship, a business collaboration or unforgettable experience. The Social Hub Connector Intern gives our building a purpose and creates stories and adventures with and for, all of our guests. 

In Case You Don’t Know Who We Are:  

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.

What You'll Do:  

• You will actively connect our semester, co-working, hotel and extended stay community
• You will help with the set-up of ongoing program of events with and for our internal community
• You, along with the Connector, are the eyes and ears of our community and will be the to go contact person in terms of events & community activations
• You will build and maintain relations with partners to fill our annual calendar with on-trend/on-topic recurring events that appeal to our community
• You will host and engage with our local student ambassadors on a regular basis
• You will create/collect & deliver digital content based on the marketing briefings (formats include text, video and images)
• You will own and manage the local TSH social channels and operate them within the brand guidelines
• You will attend and be an essential part of local network events

Who You Are:  

• You’re currently enrolled in a university
• You have an outgoing and confident personality. You kill it in front of an audience
• You are the connector: you have a natural interest and love to be around and with people
• You're professional & responsible enough to work independently in a fast-paced, sometimes chaotic atmosphere
• You’re super social, always flexible, incredibly motivated and never without a sense of humor
• A visionary – you already have a couple of AMAZING ideas how to grow the company’s connector strategy
• You're super communicative and have a great entrepreneurial spirit
• You're extremely calm under pressure
• You're exceptionally organized
• You’re fluent English and Italian. Know other languages? The more the merrier! 
• You're currently studying within the EU

What We Offer:  

• An amazing work environment with a fantastic vibe and lots of positive energy
• On the job coaching and guidance
• Monthly compensation for your internship
• The opportunity to work and learn at a dynamic, young, international organization; we’re a real game changer in the hospitality industry
• A first glimpse into the world of Hospitality with one of the most innovative players in the market
• Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on hotel stays and Food and Drinks? 
• A wonderful workplace to call home with, dare we say it, fun colleagues

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Your Mission, Should You Choose to Accept It 

As a Front Office Host, you’re the first smile guests see and the person they remember long after they leave. You set the vibe the moment they walk in, turning arrivals into warm welcomes and check-ins into real conversations. You move effortlessly between the desk and the lobby, creating a space that feels energetic, friendly and easy to navigate. You share the best local tips, spark connections between guests and add those small touches that make a stay feel special.  

Your presence shapes the heartbeat of the hotel, and your energy lifts the whole team. 

In Case You Don’t Know Who We Are 

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. 

What You’ll Do 

• Welcome guests with genuine warmth and set a great atmosphere from the start 
• Assist with check-ins, payments and kiosk navigation 
• Keep the lobby tidy, inviting and buzzing with the right energy 
• Offer local recommendations and connect guests to events, restaurants and experiences 
• Jump in with bookings for activities, restaurants and everything in between 
• Share guest insights and feedback with the team to improve every stay 
• Work closely with Housekeeping, F&B and Maintenance to keep things running smoothly 
• Represent TSH by promoting our outlets and spotting upsell opportunities 

What You’ll Have 

• You have 1-3 years of experience in hospitality or a similar guest-facing role 
• You bring an energetic, welcoming vibe that makes people feel at home 
•  You’re great at switching between tasks without losing your smile 
• You have a proactive mindset and love turning small moments into memorable ones 
• You’re comfortable with digital tools like PMS, kiosks or guest messaging apps 
• You communicate clearly in English and Italian
• You’re a team player who stays cool and confident during busy peaks 

What We Offer 

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future   
• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change   
• The chance to learn and grow in your role with the potential for future growth   
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!   
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff   

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.