Your Mission, Should You Choose to Accept It 

As our Night Front Office Host, you’re the calm, confident presence that keeps our hotel running while the city sleeps. You greet late arrivals with warmth, help guests settle in and make the night feel safe, smooth and friendly. You own the lobby overnight, keeping everything tidy and welcoming. While others wind down, you take charge of check-ins, and those unexpected moments that make night shifts memorable. You’re the person guests rely on when they need help at 2AM, and the one who hands them a smile before sunrise.  

In Case You Don’t Know Who We Are 

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. 

What You’ll Do 

• Welcome late-night guests and create a safe, relaxed atmosphere 
• Handle check-ins, payments, reports and night processes with accuracy 
• Keep the lobby clean, organized and comfortable throughout the night 
• Support guests with questions, special requests and unexpected issues 
• Monitor the building and flag anything unusual or urgent 
• Prepare morning handovers and share guest insights with the day team 
• Work closely with Housekeeping and Maintenance when needed 
• Promote The Social Hub spaces and experiences when relevant 

What You’ll Have 

• You have 1-3 years of experience in hospitality or a similar guest-facing role 
• You bring a calm, friendly presence that makes guests feel safe at night 
• You’re comfortable working night shifts on a regular schedule 
• You’re proactive, reliable and great at solving things independently 
• You handle quieter hours and busy moments with the same steady energy 
• You’re comfortable using digital systems like PMS, kiosks and messaging tools 
• You communicate clearly in English and Italian
• You’re a team player who gives clear handovers and supports smooth operations 

What We Offer:   

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future   
• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change   
• The chance to learn and grow in your role with the potential for future growth   
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!   
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff   

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.  

Your Mission, Should You Choose to Accept It 

You’re the energy in the room and the friendly face guests remember. As a Waiter/Waitress at The Social Hub, you keep service flowing with confidence, speed and genuine warmth. You’ll jump between tables, bar, kitchen and colleagues, keeping everything smooth, connected and fun. Our guests come from everywhere, and you love making each one feel at home. You’ll join a tight team that knows how to work hard, laugh hard and bring good vibes to the Hub.  

In Case You Don’t Know Who We Are 

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. 

What You’ll Do

• Welcome guests with energy and make them feel instantly at ease 
• Take orders, serve dishes and share menu recommendations with confidence 
• Keep the floor running smoothly by spotting what’s needed before anyone asks 
• Communicate clearly with bar and kitchen so every dish and drink lands perfectly 
• Handle questions, requests and small hiccups with calm, friendly problem solving 
• Keep your station clean, organised and ready for action 
• Support colleagues during busy moments and create a great team rhythm

What You’ll Have 

• You have a natural feel for hospitality and love creating good moments 
• You bring 1–2 years of restaurant or hospitality experience, or strong enthusiasm to learn 
• You have great communication skills and enjoy connecting with people 
• You manage multiple tasks without losing your cool 
• You speak English and Italian; any extra languages are a plus 
• You take pride in a clean, professional appearance 
• You bring a positive attitude and enjoy being part of a supportive team 

What We Offer: 

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future   
• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change   
• The chance to learn and grow in your role with the potential for future growth   
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!   
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff   

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.