Who We Are

As science and technology increasingly shape our lives, the Museum of Science strives to equip and inspire everyone to use science for the global good while keeping up with the pace of change.   Among the world’s largest science centers and New England’s most attended cultural institution, we engage nearly five million people a year – at Science Park and in museums around the world, in classrooms, and online.

The Museum’s singular location connecting Boston and Cambridge puts us at the junction of some of the world’s most influential academic institutions and industries, local and state government, schools, and the public. Trusted by each sector, we are ideally positioned to convene, inspire, and create meaningful experiences for all.  Come join us on our mission to inspire a lifelong love of science in everyone and living our vision for a world where science belongs to each of us for the good of all of us.

Why We Need You

In October 2026 the Museum will open the Public Science Common, a state-of-the-art convening and performance space for everything from daily science presentations, immersive theatre & dance productions, to high-profile spectacle events.

We are seeking an Audio Supervisor to oversee and execute all audio needs, and make meaningful contributions to the commissioning and opening of a new, global stage for science education. We are looking for a proactive collaborator to support all Museum stakeholders in using audio to create compelling, memorable experiences for all audiences.

What You’ll Accomplish

• Supervise audio reinforcement for daily, in-house Museum programming as well as rental events and visiting performances. Deliver high quality audio for both in-person and online audiences.
• Serve as a thought-leader in sound design and engineering, and collaborate with internal Museum departments and external partners in creating experiences for the Public Science Common, and venues across the Museum.
• Act as the Museum’s subject matter expert for audio systems and sound engineering, defining standards and providing consultation across planning, design, installation, commissioning, and ongoing operations.
• Collaborate with Technical Director and other Supervisors to create systems, procedures, and documentation to support an always-on venue in a Museum that is open 7 days a week, 360 days a year. All staff are expected to develop familiarity with all venue systems, and be willing to assist across departments and cover when needed.
• This position will work a flexible schedule and run any complex or premiere events (with some nights and weekends required) and train staff members for daily, recurring operations.

This is a fully onsite position.

What We’re Looking For (Competencies)

• Experienced with Yamaha audio consoles.
• Experienced with analog & digital signal flow for audio, including Dante/networking.
• Experienced with building and running QLab workspaces.
• Additional experience with immersive, spatial sound technology a plus (d&b Soundscape) and a willingness to learn.
• Experienced with capturing audio for livestreams and recordings.
• Comfortable working at heights of ~25’ on a tension wire grid, as well as from ladders and personnel lifts. Comfortable working in backstage show conditions including but not limited to: fog, haze, strobes, dim lights, and loud sounds.

How We Work-Our Values 

Mission-Focused: We inspire a lifelong love of science in everyone. 

Audience-Driven: Everything we do begins with the people we serve.

Innovative: We are curious, take smart risks, share responsibility, and own outcomes.

Generous: We offer time and energy towards common goals.

Who We Are

As science and technology increasingly shape our lives, the Museum of Science strives to equip and inspire everyone to use science for the global good while keeping up with the pace of change.   Among the world’s largest science centers and New England’s most attended cultural institution, we engage nearly five million people a year – at Science Park and in museums around the world, in classrooms, and online.

The Museum’s singular location connecting Boston and Cambridge puts us at the junction of some of the world’s most influential academic institutions and industries, local and state government, schools, and the public. Trusted by each sector, we are ideally positioned to convene, inspire, and create meaningful experiences for all.  Come join us on our mission to inspire a lifelong love of science in everyone and living our vision for a world where science belongs to each of us for the good of all of us.

Why We Need You

In October 2026, the Museum will open the Public Science Common, a state-of-the-art convening and performance space for everything from daily science presentations, immersive theatre & dance productions, to high-profile spectacle events.

We are seeking a Lighting Supervisor to oversee and execute all lighting needs, and make meaningful contributions to the commissioning and opening of a new, global stage for science education. We are looking for a proactive collaborator to support all Museum stakeholders in using lighting to create compelling, memorable experiences for all audiences.

What You’ll Accomplish

• Design and maintain a repertory lighting plot to support daily, in-house Museum programming, with additional flexibility and options for special events and programs.
• Serve as a thought-leader in lighting design and electrics, and collaborate with internal Museum departments and external partners in creating experiences for the Public Science Common, and venues across the Museum.
• Act as the Museum’s subject matter expert for lighting systems and electrics, defining standards and providing consultation across planning, design, installation, commissioning, and ongoing operations.
• Collaborate with Technical Director and other Supervisors to create systems, procedures, and documentation to support an always-on venue in a Museum that is open 7 days a week, 360 days a year. All staff are expected to develop familiarity with all venue systems, and be willing to assist across departments and cover when needed.
• This position will work a flexible schedule and run any complex or premiere events (with some nights and weekends required) and train staff members for daily, recurring operations.

What We’re Looking For (Competencies)

• Fluent in ETC Eos lighting console programming. Experienced with building magic sheets and control panels for daily use by many users.
• Experienced with lighting software such as Vectorworks and Lightwright.
• Experienced with DMX, networking, and lighting data signal flow.
• Experienced with hanging, programming, and maintaining both static and moving LED fixtures.
• Experienced with lighting for both in-person audiences and for livestream/camera.
• Comfortable working at heights of ~25’ on a tension wire grid, as well as from ladders and personnel lifts. Comfortable working in backstage show conditions, including but not limited to: fog, haze, strobes, dim lights, and loud sounds.

This is a fully onsite position.

How We Work-Our Values

Mission-Focused: We inspire a lifelong love of science in everyone. 

Audience-Driven: Everything we do begins with the people we serve.

Innovative: We are curious, take smart risks, share responsibility, and own outcomes.

Generous: We offer time and energy towards common goals.

Who We Are

As science and technology increasingly shape our lives, the Museum of Science strives to equip and inspire everyone to use science for the global good while keeping up with the pace of change.   Among the world’s largest science centers and New England’s most attended cultural institution, we engage nearly five million people a year – at Science Park and in museums around the world, in classrooms, and online.

The Museum’s singular location connecting Boston and Cambridge puts us at the junction of some of the world’s most influential academic institutions and industries, local and state government, schools, and the public. Trusted by each sector, we are ideally positioned to convene, inspire, and create meaningful experiences for all.  Come join us on our mission to inspire a lifelong love of science in everyone and living our vision for a world where science belongs to each of us for the good of all of us.

Why We Need You

In October 2026 the Museum will open the Public Science Common, a state-of-the-art convening and performance space for everything from daily science presentations, immersive theatre & dance productions, to high-profile spectacle events.

We are seeking a Video Supervisor to oversee and execute all video needs, and make meaningful contributions to the commissioning and opening of a new, global stage for science education. We are looking for a proactive collaborator to support all Museum stakeholders in using media to create compelling, memorable experiences for all audiences.

What You’ll Accomplish

• Supervise a video system consisting of motorized LED walls, as well as floor and wall projectors for immersive, two-plane video environments.
• Serve as a thought-leader in video and projection design and collaborate with internal Museum departments and external partners in creating experiences for the Public Science Common, and venues across the Museum.
• Act as the Museum’s subject matter expert for video and projection, providing consultation and standards throughout planning, design, installation, commissioning, and ongoing operations.
• Collaborate with Technical Director and other Supervisors to create systems, procedures, and documentation to support an always-on venue in a Museum that is open 7 days a week, 360 days a year. All staff are expected to develop familiarity with all venue systems, and be willing to assist across departments and cover when needed.
• This position will work a flexible schedule and run any complex or premiere events (with some nights and weekends required) and train staff members for daily, recurring operations.

What We’re Looking For (Competencies)

• Experienced with Panasonic & Christie video projectors, LED walls, and media servers.
• Experienced with building and running QLab workspaces. Ideally experienced with other video software such as Disguise, Isadora, Resolume, TouchDesigner, or have a willingness to learn.
• Experienced with Adobe suite (Premiere, After Effects, Photoshop) and media creation software. Additional experience with game engines like Unity or Unreal Engine, or 3D modeling software like Maya a plus.
• Experienced with capturing video and live camera switching, for livestream and recorded events. Able to combine content and live cameras on multiple surfaces for a complete video design.
• Comfortable working at heights of ~25’ on a tension wire grid, as well as from ladders and personnel lifts. Comfortable working in backstage show conditions including but not limited to: fog, haze, strobes, dim lights, and loud sounds.

This is a fully onsite position.  

How We Work-Our Values 

Mission-Focused: We inspire a lifelong love of science in everyone. 

Audience-Driven: Everything we do begins with the people we serve.

Innovative: We are curious, take smart risks, share responsibility, and own outcomes.

Generous: We offer time and energy towards common goals.

Who We Are

As science and technology increasingly shape our lives, the Museum of Science strives to equip and inspire everyone to use science for the global good while keeping up with the pace of change. Among the world’s largest science centers and New England’s most attended cultural institution, we engage nearly five million people a year – at Science Park and in museums around the world, in classrooms, and online.

The Museum’s singular location connecting Boston and Cambridge puts us at the junction of some of the world’s most influential academic institutions and industries, local and state government, schools, and the public. Trusted by each sector, we are ideally positioned to convene, inspire, and create meaningful experiences for all. Come join us on our mission to inspire a lifelong love of science in everyone and living our vision for a world where science belongs to each of us for the good of all of us.

Why We Need You

Within the Museum of Science, the Facilities team plays a critical role in maintaining and advancing the infrastructure that supports one of the region’s most visited cultural institutions. Our team manages complex building systems, campus infrastructure, and capital improvements across a highly dynamic environment that welcomes millions of guests each year. From critical mechanical and electrical systems to large-scale renovation and sustainability initiatives, Facilities ensures the Museum remains safe, operational, and ready to deliver inspiring science experiences every day.

The Project Manager plays a key role in planning and delivering facility, infrastructure, and capital improvement projects across the Museum of Science campus. This position ensures projects are completed safely, on schedule, and within budget while coordinating internal teams, external consultants, and contractors. The role helps translate strategic priorities into successful physical improvements that support the Museum’s mission and visitor experience.

What You’ll Accomplish

• Deliver Capital and Facilities Projects: Plan and manage capital improvements, renovations, and infrastructure projects from concept through completion, ensuring scope, schedule, and budget objectives are achieved.
• Coordinate Cross-Functional Project Teams: Collaborate with internal stakeholders including Facilities, Exhibits, IT, Operations, and external architects, engineers, and contractors to ensure projects align with operational needs and institutional priorities.
• Manage Project Budgets and Schedules: Develop project plans, track milestones, monitor budgets, and proactively manage risks and changes to keep projects on track.
• Ensure Quality, Safety, and Compliance: Oversee contractor performance and ensure projects comply with building codes, safety requirements, institutional standards, and sustainability goals.
• Support Strategic Campus Improvements: Contribute to the planning and implementation of long-term infrastructure upgrades and facility improvements that enhance the Museum’s operational effectiveness and visitor experience.

What We’re Looking For (Competencies)

• Project Leadership: Ability to lead complex projects with multiple stakeholders while maintaining clarity around scope, priorities, and outcomes.
• Strategic Thinking: Understands how individual projects support broader institutional goals and operational strategies.
• Collaboration & Influence: Builds productive relationships across departments and with external partners to move projects forward.
• Problem Solving: Able to navigate technical, operational, and logistical challenges in dynamic environments.
• Communication: Clearly communicates project status, risks, and decisions to leadership, project teams, and vendors.
• Attention to Detail: Ensures project documentation, budgets, and schedules are accurate and well managed.

Job-Specific Requirements

• Certification in Project Management, Construction Management, Architecture, Facilities Management, or related field (or equivalent experience)
• 5+ years of project management experience in facilities, construction, infrastructure, or capital projects
• Experience coordinating architects, engineers, contractors, and consultants
• Strong understanding of construction documentation, budgets, and project scheduling
• Familiarity with building systems (HVAC, electrical, structural, or infrastructure) preferred
• Experience working in complex operational environments such as museums, universities, hospitals, or public venues is a plus
• Proficiency with project management tools and Microsoft Office Suite

How We Work — Our Values

Mission-Focused: We inspire a lifelong love of science in everyone.

Audience-Driven: Everything we do begins with the people we serve.

Innovative: We are curious, take smart risks, share responsibility, and own outcomes.

Generous: We offer time and energy towards common goals.

Who We Are

As science and technology increasingly shape our lives, the Museum of Science strives to equip and inspire everyone to use science for the global good while keeping up with the pace of change. Among the world’s largest science centers and New England’s most attended cultural institution, we engage nearly five million people a year – at Science Park and in museums around the world, in classrooms, and online.

The Museum’s singular location connecting Boston and Cambridge puts us at the junction of some of the world’s most influential academic institutions and industries, local and state government, schools, and the public. Trusted by each sector, we are ideally positioned to convene, inspire, and create meaningful experiences for all. Come join us on our mission to inspire a lifelong love of science in everyone and living our vision for a world where science belongs to each of us for the good of all of us.

Why We Need You

Within the Museum of Science, the Facilities team plays a critical role in maintaining and advancing the infrastructure that supports one of the region’s most visited cultural institutions. Our team manages complex building systems, campus infrastructure, and capital improvements across a highly dynamic environment that welcomes millions of guests each year. From critical mechanical and electrical systems to large-scale renovation and sustainability initiatives, Facilities ensures the Museum remains safe, operational, and ready to deliver inspiring science experiences every day.

The Electrical Systems Technician I plays a critical role in ensuring the safe, reliable, and efficient operation of the Museum’s electrical infrastructure and related building systems. This role supports the Facilities team by diagnosing system issues, performing preventative and corrective maintenance, and coordinating contractor work to ensure a safe and comfortable environment for staff, guests, and animals across the Museum’s complex campus.

What You’ll Accomplish

• Maintain Reliable Electrical Infrastructure: Monitor, diagnose, and implement corrective actions for building electrical systems—including switchgear, transformers, generators, UPS systems, distribution panels, and life safety systems—to ensure reliable operation across the Museum’s 750,000 square feet of facilities.
• Execute Preventative and Corrective Maintenance: Complete work orders efficiently and perform preventative maintenance on electrical and related mechanical systems to minimize downtime and maintain a safe and comfortable environment for visitors and staff.
• Support Continuous Facility Operations: Conduct daily rounds of critical infrastructure, respond to operational issues, and assist with system adjustments or modifications that improve equipment reliability, safety, and performance.
• Coordinate and Oversee Contractor Work: Oversee external contractors performing electrical or mechanical work to ensure compliance with Museum standards and uninterrupted facility operations.
• Respond to Emergencies and Critical Incidents: Provide rapid response to emergencies such as power failures, fire alarms, equipment failures, or building evacuations to protect the safety of staff, guests, and Museum property.
• Maintaining building infrastructure in an educational, institutional, industrial, or similar environment.

What We’re Looking For (Competencies)

• Electrical Systems Expertise: Knowledge of electrical distribution systems up to 480V, including switchgear, motor control centers, transformers, generators, UPS systems, and automatic transfer switches.
• Troubleshooting & Diagnostics: Ability to analyze electrical and building systems problems using schematics, diagrams, and diagnostic tools to identify system malfunctions and make repairs.
• Operational Reliability: Does preventative maintenance and system monitoring to ensure critical infrastructure remains reliable and safe.
• Collaboration: Works effectively with facilities staff, contractors, and cross-departmental teams.
• Safety & Compliance Awareness: Understanding of life safety systems, electrical safety practices, and regulatory requirements relevant to institutional facilities.

Jon-Specific Requirements

Required:

• Massachusetts Licensed Electrician OR completion of required classroom hours with the ability to obtain an Electrical License within 18 months of employment
• Experience maintaining building electrical distribution systems (up to 480V)
• Experience with generators, UPS systems, fire alarm systems, and motor control equipment
• Ability to read and interpret technical drawings, schematics, and diagrams
• Ability to safely operate hand tools, diagnostic equipment, ladders, and maintenance equipment
• Post-secondary electrician training.

Preferred:

• Experience with Building Management Systems (BMS)
• Experience with Johnson Controls Metasys or similar systems
• Knowledge of mechanical systems and life safety systems

How We Work – Our Values

Mission-Focused: We inspire a lifelong love of science in everyone.

Audience-Driven: Everything we do begins with the people we serve.

Innovative: We are curious, take smart risks, share responsibility, and own outcomes.

Generous: We offer time and energy towards common goals.

Who We Are

As science and technology increasingly shape our lives, the Museum of Science strives to equip and inspire everyone to use science for the global good while keeping up with the pace of change. Among the world’s largest science centers and New England’s most attended cultural institution, we engage nearly five million people a year – at Science Park and in museums around the world, in classrooms, and online.

The Museum’s singular location connecting Boston and Cambridge puts us at the junction of some of the world’s most influential academic institutions and industries, local and state government, schools, and the public. Trusted by each sector, we are ideally positioned to convene, inspire, and create meaningful experiences for all. Come join us on our mission to inspire a lifelong love of science in everyone and living our vision for a world where science belongs to each of us for the good of all of us.

What You’ll Accomplish

Deliver Exceptional Guest Service: Utilize in-depth knowledge of Museum offerings across channels to provide prompt, accurate service and information by phone, email, and chat. Act as a positive representative of the Museum, ensuring each guest has an outstanding experience.

Utilize CRM & POS Systems: Maintain a working knowledge of the Museum’s customer relationship management and point of sale systems and contact center software to accurately and efficiently perform transactions and record keeping.

Museum-Wide Connection: Liaise across departments to complete tasks that ensure smooth guest check-ins, program fulfillment, and departmental support, including membership fulfillment and report processing.

Support Revenue and Safety Protocols: Handle transactions with accuracy, enforce policies to protect the Museum and guest experiences, and assist with the Museum's lost and found program, maintaining the security and integrity of sensitive items.

The work hours for this position will be Wednesday - Friday, 8:45am to 5:15pm

What We’re Looking For (Competencies)

Accountability and Follow-Through: Completes detailed tasks thoroughly and correctly and handles all necessary tasks in a timely fashion to ensure an exceptional guest experience.

Calm under pressure: Maintains stable performance when under the pressure of heavy call and email volume.

Communication: Speaks and writes clearly and articulately with executive presence. Maintains this standard in all forms of written communication, including email. Maintains a high level of communication with management and other Science Central staff throughout the day.

Technical chops: Experience with learning specialized software for sales, etc., and with the Microsoft Office suite.

Professional Integrity (Handling Sensitive Items/Information): Ability to handle sensitive guest information and valuable lost and found items in an honest, respectful, and ethical manner. To engender a climate of trust and fairness in all dealings with colleagues and the public within and outside the institution.

How We Work-Our Values

Everyone: We are everyone’s museum. We pursue equity and celebrate every person for who they are. We foster an inclusive environment in which we value and respect diversity.

Service: We serve our colleagues and community. We hold ourselves accountable to be a trustworthy public resource, and to support a sustainable, just and evidence-based future.

Learning: We love learning. We are curious about the world and want to share our joy and wonder with others. We value open minds and recognize that everyone has more to explore, discover and create.

Connection: We find strength in connections. We collaborate across communities, organizations and disciplines to make science relevant and accessible to all.

Boldness: We dream big. We boldly push ourselves forward, pursuing new ideas and challenges. We experiment and learn from our failures as we seek to inspire purpose, spark imagination and encourage hope.

Who We Are 

As science and technology increasingly shape our lives, the Museum of Science strives to equip and inspire everyone to use science for the global good while keeping up with the pace of change.   Among the world’s largest science centers and New England’s most attended cultural institution, we engage nearly five million people a year – at Science Park and in museums around the world, in classrooms, and online.

The Museum’s singular location connecting Boston and Cambridge puts us at the junction of some of the world’s most influential academic institutions and industries, local and state government, schools, and the public. Trusted by each sector, we are ideally positioned to convene, inspire, and create meaningful experiences for all.  Come join us on our mission to inspire a lifelong love of science in everyone and living our vision for a world where science belongs to each of us for the good of all of us.

Why We Need You

The Public Safety Officer is responsible for maintaining a safe and secure environment by being alert to potential threats through patrols and electronic surveillance, responding to emergency incidents, disturbances, and requests for assistance in accordance with the Crisis Management Plan and department policies and procedures.  Responsible for maintaining smooth operation of garage entry and exit process, providing excellent customer service with garage operational issues and taking immediate and effective action to minimize service disruptions to staff, interns, volunteers, contractors, or guests.

What You’ll Accomplish

• Participates in regularly scheduled staff meetings and trainings to ensure working knowledge of the Crisis Management Plan and proficiency in all emergency procedures to effectively respond to threats to the safety and security of staff, guests, and property.  Emergency incidents include but are not limited to bomb threats, fire, natural disasters, power or equipment failure, lost children, medical incidents, disorderly persons or disturbances, robbery or other violent acts, and animal escapes.

• Successfully participate in mandatory trainings including Management of Aggressive Behavior, CPR/1st Aid/AED for Adults, Children and Infants, Blood Borne Pathogens, and Crowd Manager to comply with state and federal regulations and effectively execute emergency procedures during incident response.

• Patrols Museum to ensure the safety & security of staff, volunteers, interns, guests, and property; being alert to potential threats and taking appropriate action in accordance with the Crisis Management Plan and departmental policies and procedures.

• Expeditiously responds to all incidents, disturbances or requests for assistance, including but not limited to those noted above, to minimize potential threats to the safety and security of staff, volunteers, interns, guests and property.  Compiles detailed incident reports to maintain documentation of incident response and outcome.

• Thoroughly documents incident response and activities using the iTrak report writing program, conducting limited investigations as needed in order to compile accurate and detailed information.

• Operates and monitors CCure 9000 & Victor Client CCTV to monitor access and security alarms to effectively respond to alarms and ensure a safe and secure environment.

• Operates and monitors Skidata garage system to ensure smooth garage entry and exit process including but not limited to assisting guests at payment kiosks and entry/exit and troubleshooting hardware and software issues.

• Monitors garage and driveway activity to ensure efficient entry & exit and takes appropriate action including but not limited to closing the garage to incoming traffic, working with State Police to control traffic, and assisting guests with alternate parking arrangements.

• Perform other work related duties as required by Manager.

Schedule: Sunday - Thursday 

What We’re Looking For (Competencies)

Aggressiveness / Proactivity: Acts without being told what to do. Brings new ideas to the company. Moves quickly and takes a forceful stand without being overly abrasive.

Calm under pressure: Maintains stable performance when under heavy pressure or stress.

Empathy & Support: Cares for others' well-being and development.  Provides feedback and celebrates team success.

Tenacity & Conflict Resolution -  At times, this individual will face challenges rolling out either new systems, implementing new internal policies or in making procedural changes.

The ideal candidate will have at least 6 months experience previously working in a Security and/or Public Safety capacity.

How We Work-Our Values 

Mission-Focused: We inspire a lifelong love of science in everyone.   

Audience-Driven: Everything we do begins with the people we serve. 

Innovative: We are curious, take smart risks, share responsibility, and own outcomes. 

Generous: We offer time and energy towards common goals. 

Who We Are

As science and technology increasingly shape our lives, the Museum of Science strives to equip and inspire everyone to use science for the global good while keeping up with the pace of change.   Among the world’s largest science centers and New England’s most attended cultural institution, we engage nearly five million people a year – at Science Park and in museums around the world, in classrooms, and online.

The Museum’s singular location connecting Boston and Cambridge puts us at the junction of some of the world’s most influential academic institutions and industries, local and state government, schools, and the public. Trusted by each sector, we are ideally positioned to convene, inspire, and create meaningful experiences for all.  Come join us on our mission to inspire a lifelong love of science in everyone and living our vision for a world where science belongs to each of us for the good of all of us.

Why We Need You

The Museum of Science, Boston, is seeking an Assistant Curator, Aquatics and Amphibians to join the growing Living Collections team. They will be responsible for caring for and maintaining a diverse collection of aquatic and amphibian species which consists of approximately 28 species with more that are soon to come as we build our Life in the Forests exhibit. This position will ensure proper maintenance and operation of multiple life support systems throughout the museum. We are seeking an individual who has a strong understanding of aquatics and amphibian needs with commitment to providing the highest level of animal care and wellbeing within our AZA accredited facility.

What You’ll Accomplish

• Animal and plant care: Care and husbandry of all aquatics (including fish, crustaceans, freshwater turtles), amphibians (both aquatic and terrestrial) and aquatic plants in our collection. Develop standard operating procedures for the plants and animals under your assignment and train staff, interns, and volunteers on proper care.
• Life Support Systems: Maintain, monitor and train staff in the proper use and operation of all LSS within the Museum of Science. Monitor and maintain proper water quality within those systems.
• Animal Welfare: Actively participate in welfare assessments and environmental enrichment programs to maintain high levels of animal welfare with follow-up actions and attention to detail. Ensure appropriate environmental parameters are being met.
• Record keeping: Maintenance of current records for all aquatics, amphibians, and LSS.
• Medical Care: Under the direction of veterinary staff participate in veterinary procedures and delivery of medications. Communicate with Manager and veterinary team about any concerns pertaining to the animals under your care.
• Institutional collection plan: Assist the Manger and General Curator with the maintenance and development of the ICP. Assisting with animal selections acquisitions, transport, and dispositions when needed.

What We’re Looking For (Competencies)

• Collaboration and Community: Motivated to share knowledge and build strong relationships across the Museum and interdepartmentally, while proudly educating guests about our animals through programming and daily interactions.
• Resilience and Adaptability: Understanding that the Museum is an ever evolving and advancing institution. Ability to problem solve and change course when needed to best meet the needs of the animals, department, and Museum community.
• Creativity and Innovation: Ability to think outside the box and stay open to new ideas, supporting the department in upholding modern best practices in animal care and advancing excellence in animal wellbeing.

Schedule: Tuesday - Saturday 

Job-Specific Requirements

• Working knowledge of modern animal care techniques including enrichment and welfare assessments with a familiarity of AZA and USDA standards and expectations.
• Previous experience working with a variety of species including, but not limited to, fish, invertebrates, reptiles, and amphibians. (preferably in an AZA facility) With the ability to provide proper care and support for these species as assigned.
• Regular exposure to animals and animal-related materials, including potential allergens (e.g., dander, feed, bedding). Must be able to perform these duties with or without reasonable accommodation.
• Must be able to lift up to 50lbs and push/pull or otherwise move up to 100lbs, with or without reasonable accommodation.
• Excellent communication skills both written and verbal: Experience creating standard operating procedures and training staff, interns, and volunteers on the proper care and use of our animals and LSS. Confidence to give educational presentations to museum guests.
• Knowledge of various life support systems (operation, maintenance, inspection, cleaning, and set-up) and how to test and maintain proper water qualities.
• Proficient in the use of ZIMS (or Tracks) record keeping systems and Microsoft office.
• Ability to work weekends and holidays and after-hour shifts as required for the health and safety of our animals.

How We Work-Our Values

Mission-Focused: We inspire a lifelong love of science in everyone. 

Audience-Driven: Everything we do begins with the people we serve.

Innovative: We are curious, take smart risks, share responsibility, and own outcomes.

Generous: We offer time and energy towards common goals.

Who We Are

As science and technology increasingly shape our lives, the Museum of Science strives to equip and inspire everyone to use science for the global good while keeping up with the pace of change. Among the world’s largest science centers and New England’s most attended cultural institution, we engage nearly five million people a year – at Science Park and in museums around the world, in classrooms, and online.

The Museum’s singular location connecting Boston and Cambridge puts us at the junction of some of the world’s most influential academic institutions and industries, local and state government, schools, and the public. Trusted by each sector, we are ideally positioned to convene, inspire, and create meaningful experiences for all. Come join us on our mission to inspire a lifelong love of science in everyone and living our vision for a world where science belongs to each of us for the good of all of us.

Why We Need You

Within the Museum of Science, the Facilities team plays a critical role in maintaining and advancing the infrastructure that supports one of the region’s most visited cultural institutions. Our team manages complex building systems, campus infrastructure, and capital improvements across a highly dynamic environment that welcomes millions of guests each year. From critical mechanical and electrical systems to large-scale renovation and sustainability initiatives, Facilities ensures the Museum remains safe, operational, and ready to deliver inspiring science experiences every day.

The HVAC Mechanic supports the safe and reliable operation of the Museum of Science’s complex mechanical systems. This role ensures the continuous performance of HVAC and building infrastructure systems that maintain comfortable, safe, and energy-efficient environments for visitors, staff, and exhibits.

What You’ll Accomplish

• Maintain Critical Mechanical Systems: Perform preventative, diagnostic, and corrective maintenance on HVAC and building mechanical systems to ensure safe, efficient, and reliable facility operations.
• Respond to Building System Needs and Operational Requests: Monitor and respond to alarms and operational needs through the Building Management System (BMS), adjusting environmental conditions such as temperature, airflow, and lighting to support museum operations.
• Support Rapid Response to Mechanical and Facility Issues: Prioritize and respond to service requests and mechanical issues to minimize downtime and maintain a safe and comfortable environment for staff and visitors.
• Collaborate Across Trades to Maintain Facility Operation: Work with licensed tradespeople and facilities staff to support a wide range of maintenance activities including electrical, plumbing, carpentry, painting, and general facility repairs.
• Maintain Accurate Maintenance Documentation: Assist in maintaining maintenance logs, equipment histories, and repair records to ensure clear communication and effective tracking of building systems and infrastructure.
• Support Emergency and Critical Facility Response: Respond to emergency incidents including fire alarms, system failures, building evacuations, and other emergency events as outlined in the Museum’s Emergency Preparedness and Management Plan.
• Maintain Safe and Organized Workspaces: Ensure maintenance shops and facilities areas remain clean, organized, and stocked so that facilities operations can proceed safely and efficiently.

What We’re Looking For (Competencies)

• Mechanical Troubleshooting: Ability to diagnose mechanical issues and perform effective repairs on HVAC and related building systems.
• Systems Awareness: Understanding of building mechanical systems, controls, and infrastructure, including Building Management Systems.
• Operational Reliability: Demonstrates accountability and responsiveness in maintaining critical building infrastructure that supports museum operations.
• Collaboration: Works effectively with facilities staff, licensed trades, and external contractors to maintain and repair facility systems.
• Communication: Clearly communicates maintenance needs, system conditions, and operational concerns to supervisors and colleagues.

Job-Specific Requirements

• Minimum 3 years of experience maintaining building mechanical systems or related mechanical trades experience
• Demonstrated mechanical aptitude and troubleshooting skills
• Strong organizational and communication skills
• EPA/CFC license preferred OR ability to obtain within first 12 months 
• Ability to respond to facility needs outside of scheduled hours when required

How We Work – Our Values

Mission-Focused: We inspire a lifelong love of science in everyone.

Audience-Driven: Everything we do begins with the people we serve.

Innovative: We are curious, take smart risks, share responsibility, and own outcomes.

Generous: We offer time and energy towards common goals.

Who We Are

As science and technology increasingly shape our lives, the Museum of Science strives to equip and inspire everyone to use science for the global good while keeping up with the pace of change.   Among the world’s largest science centers and New England’s most attended cultural institution, we engage nearly five million people a year – at Science Park and in museums around the world, in classrooms, and online.

The Museum’s singular location connecting Boston and Cambridge puts us at the junction of some of the world’s most influential academic institutions and industries, local and state government, schools, and the public. Trusted by each sector, we are ideally positioned to convene, inspire, and create meaningful experiences for all.  Come join us on our mission to inspire a lifelong love of science in everyone and living our vision for a world where science belongs to each of us for the good of all of us.

Why We Need You

The Visitor Services Manager plays a critical leadership role in delivering a seamless, welcoming, and operationally excellent guest experience across the Museum. This role leads front-line teams while owning performance management, operational execution, and continuous improvement, ensuring our people, systems, and services scale effectively with the needs of our audiences and the institution.

What You’ll Accomplish

• Lead and develop high-performing Visitor Services teams through coaching, accountability, and structured performance management.
• Own operational excellence across admissions, ticketing, information services, and publicfacing venues.
• Manage workforce operations including scheduling, payroll, and time & attendance accuracy.
• Analyze operational and sales metrics and translate insights into improvements.
• Serve as an escalation point for complex guest and employee issues.
• Partner with HR and senior leadership on employee relations and compliance.
• Drive continuous improvement and strategic initiatives.
• Model effective delegation and prioritization, balancing visibility on the floor with accountability for team performance, systems, and sustained operational results

Schedule: Sunday-Thursday

What We’re Looking For (Competencies)

• People Leadership & Development: Builds trust, sets clear expectations, and develops others through coaching, feedback, and accountability. Actively identifies talent, supports growth, and addresses performance issues directly and constructively.
• Operational & Strategic Thinking: Understands how daily decisions impact broader operational, financial, and guest experience outcomes. Uses data and judgment to prioritize, adjust, and improve systems and processes.
• Execution & Follow-Through: Brings structure to complex environments, ensures work gets done consistently and correctly, and holds self and others accountable for results.
• Communication & Influence: Communicates clearly and confidently with front-line staff, peers, and leaders; navigates difficult conversations with professionalism and clarity.
• Problem Solving & Judgment: Assesses situations quickly, balances guest needs with operational realities, and makes sound decisions in high-volume, fast-paced environments.

Job-Specific Requirements

• Demonstrated experience managing and developing front-line teams in a high-volume, customer-facing environment
• Experience with performance management, coaching, documentation, and employee relations
• Experience overseeing scheduling, payroll, and time & attendance processes
• Strong operational aptitude, including cash handling, revenue controls, and point-of-sale systems
• Proficiency with systems such as Ticketure, Salesforce, Smartsheet, scheduling tools, and Microsoft Office
• Ability to work a flexible schedule including weekends, holidays, and peak operational periods

How We Work-Our Values

Mission-Focused: We inspire a lifelong love of science in everyone.

Audience-Driven: Everything we do begins with the people we serve.

Innovative: We are curious, take smart risks, share responsibility, and own outcomes.

Generous: We offer time and energy towards common goals.

Who We Are

As science and technology increasingly shape our lives, the Museum of Science strives to equip and inspire everyone to use science for the global good while keeping up with the pace of change.   Among the world’s largest science centers and New England’s most attended cultural institution, we engage nearly five million people a year – at Science Park and in museums around the world, in classrooms, and online.

The Museum’s singular location connecting Boston and Cambridge puts us at the junction of some of the world’s most influential academic institutions and industries, local and state government, schools, and the public. Trusted by each sector, we are ideally positioned to convene, inspire, and create meaningful experiences for all.  Come join us on our mission to inspire a lifelong love of science in everyone and living our vision for a world where science belongs to each of us for the good of all of us.

Why We Need You

The Visitor Services Manager plays a critical leadership role in delivering a seamless, welcoming, and operationally excellent guest experience across the Museum. This role leads front-line teams while owning performance management, operational execution, and continuous improvement, ensuring our people, systems, and services scale effectively with the needs of our audiences and the institution.

What You’ll Accomplish

• Lead and develop high-performing Visitor Services teams through coaching, accountability, and structured performance management.
• Own operational excellence across admissions, ticketing, information services, and publicfacing venues.
• Manage workforce operations including scheduling, payroll, and time & attendance accuracy.
• Analyze operational and sales metrics and translate insights into improvements.
• Serve as an escalation point for complex guest and employee issues.
• Partner with HR and senior leadership on employee relations and compliance.
• Drive continuous improvement and strategic initiatives.
• Model effective delegation and prioritization, balancing visibility on the floor with accountability for team performance, systems, and sustained operational results

Schedule: Tuesday-Saturday

What We’re Looking For (Competencies)

• People Leadership & Development: Builds trust, sets clear expectations, and develops others through coaching, feedback, and accountability. Actively identifies talent, supports growth, and addresses performance issues directly and constructively.
• Operational & Strategic Thinking: Understands how daily decisions impact broader operational, financial, and guest experience outcomes. Uses data and judgment to prioritize, adjust, and improve systems and processes.
• Execution & Follow-Through: Brings structure to complex environments, ensures work gets done consistently and correctly, and holds self and others accountable for results.
• Communication & Influence: Communicates clearly and confidently with front-line staff, peers, and leaders; navigates difficult conversations with professionalism and clarity.
• Problem Solving & Judgment: Assesses situations quickly, balances guest needs with operational realities, and makes sound decisions in high-volume, fast-paced environments.

Job-Specific Requirements

• Demonstrated experience managing and developing front-line teams in a high-volume, customer-facing environment
• Experience with performance management, coaching, documentation, and employee relations
• Experience overseeing scheduling, payroll, and time & attendance processes
• Strong operational aptitude, including cash handling, revenue controls, and point-of-sale systems
• Proficiency with systems such as Ticketure, Salesforce, Smartsheet, scheduling tools, and Microsoft Office
• Ability to work a flexible schedule including weekends, holidays, and peak operational periods

How We Work-Our Values

Mission-Focused: We inspire a lifelong love of science in everyone.

Audience-Driven: Everything we do begins with the people we serve.

Innovative: We are curious, take smart risks, share responsibility, and own outcomes.

Generous: We offer time and energy towards common goals.

Who We Are

As science and technology increasingly shape our lives, the Museum of Science strives to equip and inspire everyone to use science for the global good while keeping up with the pace of change.   Among the world's largest science centers and New England's most attended cultural institution, we engage nearly five million people a year – at Science Park and in museums around the world, in classrooms, and online.

The Museum's singular location connecting Boston and Cambridge puts us at the junction of some of the world's most influential academic institutions and industries, local and state government, schools, and the public. Trusted by each sector, we are ideally positioned to convene, inspire, and create meaningful experiences for all.  Come join us on our mission to inspire a lifelong love of science in everyone and living our vision for a world where science belongs to each of us for the good of all of us.

Why We Need You

As Senior Director, Communications, you will own the Museum's earned media strategy and reputation, defining the stories we tell, the platforms on which we tell them, and the people we need to tell them with us. You will shape how journalists, civic leaders, funders, partners, and the public understand and talk about the Museum of Science at a pivotal moment in its history.

This is not a traditional museum PR role. The ideal candidate thinks like a brand builder and operates like a strategist, someone with deep Boston roots and a national network, commercial instincts, and mission conviction, and the creativity and speed to generate real cultural momentum. You will work hand in hand with the VP, Marketing and Brand, the Creative Director, Marketing, and the VP, Digital Content to ensure that earned media, paid campaigns, and brand creative are all pulling in the same direction to drive outcomes.

What You'll Accomplish

Own the Earned Media and Reputation Strategy

• Develop and execute a bold, integrated PR strategy that drives measurable outcomes: media coverage, brand visibility, attendance, membership, donor engagement, and institutional reputation, locally, nationally, and globally.
• Shape the Museum's public narrative and brand positioning through earned channels, ensuring every story, media hit, and public moment reinforces the Museum's identity as a world-leading science brand.
• Build and maintain strong relationships with journalists, editors, producers, podcasters, and digital outlets across science, culture, education, innovation, and entertainment.
• Set and track earned media KPIs, coverage volume, sentiment, share of voice, audience reach, and use data to continuously refine the strategy.

Lead the Public Science Common Launch

• Serve as the communications architect for the October 2026 opening of the Public Science Common, the most significant cultural venue launch in Boston in a generation, and the defining institutional moment of the Museum's 2030 vision.
• Build and execute a pre-launch communications plan that builds anticipation, earns national and international coverage, and positions the Public Science Common as a must-see destination before the doors open.
• Coordinate closely with the VP, Marketing and Brand, and the Creative Director to ensure launch messaging, brand creative, and PR campaigns are unified and mutually reinforcing, one story told many ways.
• Develop the post-launch media strategy that sustains momentum, drives repeat coverage and keeps the Public Science Common in the cultural conversation long after the opening.

Drive Executive and Institutional Thought Leadership

• Partner with the CEO and Co-Chief Marketing & Digital Officers, Center leads, and museum science specialists to build and elevate their public profiles, securing speaking engagements, op-ed placements, podcast appearances, and media opportunities that establish them as leading voices on science, education, and public engagement.
• Develop compelling, on-brand narratives, speeches, op-eds, talking points, keynotes, that translate the Museum's mission and ambition into language that resonates with media, funders, elected officials, and the public.
• Position the Museum of Science as a trusted institution at the intersection of science, culture, and civic life, ensuring that journalists and policymakers instinctively reach for MOS voices when science is in the news.
• Identify and respond quickly to cultural moments, breaking science news, and policy developments where the Museum has something genuine and credible to say.

Be the Boston Insider and National Builder

• Bring deep, trusted relationships across Boston's media, civic, philanthropic, academic, and cultural communities, and actively leverage them to elevate the Museum's presence, influence, and attendance.
• Be visible and engaged: attending events, hosting press, connecting with civic leaders, and representing the Museum as a go-to voice on science, innovation, and education in the city.
• Build the national profile in parallel, developing relationships with national and international media, identifying story angles that travel beyond Boston.

Modernize Approaches

• Develop strategies that use creators, digital platforms, podcast networks, newsletter ecosystems, and earned social amplification to reach audiences where traditional media doesn't go.
• Collaborate with the Digital team to build and maintain a creator and influencer relations program that extends stories of science organically and authentically, working within the brand guardrails set by the Creative Director and in alignment with the audience strategies led by the VP, Marketing and Brand and the VP, Content and Product.
• Use data, listening tools, and audience insight to drive PR strategy, to understand and optimize efforts for brand, attendance, and our broader growth goals.
• Leverage AI tools to improve research, media monitoring, content drafting, and strategic planning, building a PR function that is efficient, proactive, and always a step ahead.
• Bring an experimenter's mindset: test new formats, new platforms, and new approaches to earned media, and build on what works.

Support Revenue and Advancement Goals

• Ensure that the Communications strategy actively supports revenue goals by aligning campaign timing, story pitches, and media moments with the VP, Marketing and Brand's promotional calendar to maximize the impact of every major initiative.
• Develop targeted communications strategies that strengthen the Museum's visibility with major donors, foundations, and philanthropic partners, supporting the Advancement team's fundraising priorities.
• Work closely with the VP, Digital Content and Product to leverage owned digital channels, ensuring that PR-driven stories, earned media moments, and thought leadership content are amplified across the Museum's digital platforms, social channels, and content ecosystem for maximum reach.
• Serve as a communications resource for Exhibits, Programming, Centers, Digital, ESSO, and other institutional teams, helping surface and amplify stories from across the Museum that serve the brand and mission.

What We're Looking For (Competencies)

• 12+ years of progressive PR and Communications experience, including senior leadership roles with ownership of earned media strategy and reputation management.
• A proven track record of generating real media impact, national and local coverage, executive visibility, and cultural moments, with the portfolio to show for it.
• Deep knowledge of and existing relationships in the Boston media, civic, and philanthropic landscape, you are known here, and you know how this city works.
• Commercial Communications instincts: you understand how earned media connects to attendance, revenue, donor engagement, and brand equity, and you build strategy accordingly.
• Experience leading communications for major launches, openings, campaigns, or institutional milestones, the bigger and more complex, the better.
• A modern Communications practitioner, fluent in digital platforms, creator and influencer ecosystems, podcast media, and the evolving landscape of how stories get told and amplified.
• Strong executive communications skills, you can write, coach, and position leaders with confidence, and can turn complex institutional ideas into compelling public narratives.
• Data-driven and results-oriented: you set PR targets, track performance, and use insights to improve the strategy continuously.
• Experience with AI tools for media monitoring, research, content development, or strategic planning, and an appetite to keep pushing into what's next.
• A natural collaborator who works seamlessly across functions, you understand that PR, marketing, and creative are stronger together, and you actively build those bridges.
• A background in science, STEM, education, culture, or media is a strong plus, familiarity with science communication and an instinct for what resonates with broad audiences are qualities we value highly.
• An authentic belief in the museum’s mission and the ambition to match it.

How We Work-Our Values

Mission-Focused: We inspire a lifelong love of science in everyone.   

Audience-Driven: Everything we do begins with the people we serve. 

Innovative: We are curious, take smart risks, share responsibility, and own outcomes. 

Generous: We offer time and energy towards common goals. 

Who We Are

As science and technology increasingly shape our lives, the Museum of Science strives to equip and inspire everyone to use science for the global good while keeping up with the pace of change.   Among the world's largest science centers and New England's most attended cultural institution, we engage nearly five million people a year – at Science Park and in museums around the world, in classrooms, and online.

The Museum's singular location connecting Boston and Cambridge puts us at the junction of some of the world's most influential academic institutions and industries, local and state government, schools, and the public. Trusted by each sector, we are ideally positioned to convene, inspire, and create meaningful experiences for all.  Come join us on our mission to inspire a lifelong love of science in everyone and living our vision for a world where science belongs to each of us for the good of all of us.

Why We Need You

As Vice President, Marketing & Brand, you will lead the execution of the Museum of Science's marketing strategy, owning the integrated programs and campaigns that drive measurable growth across every revenue and engagement goal, from in-person attendance and membership to digital audiences, school engagement, and advancement support. You will build and run a high-performing team, work closely with digital and product colleagues, and serve as the bridge between marketing strategy and the results we need to see in the world.

The ideal candidate is an outcomes-obsessed marketing innovator, someone who treats every channel, every campaign, and every audience interaction as an experiment to be optimized for results. You are data-first and audience-driven, deeply comfortable with new tools and emerging strategies, and fundamentally motivated by revenue and growth.

What You'll Accomplish

Lead Integrated Marketing Execution

• Own the development and execution of integrated marketing plans and campaigns that drive aggressive growth in attendance, membership, revenue, and audience reach, across in-person, digital, and in-school channels.
• Lead the planning and delivery of campaigns across paid, owned, and earned channels, ensuring each initiative is grounded in audience insight, tied to clear goals, and built for measurable performance.
• Manage the marketing calendar, budget allocation, and campaign prioritization across the team, balancing long-horizon brand campaigns with fast-moving promotional needs.
• Bring creative and operational rigor to every initiative: strong briefs, clear timelines, decisive creative reviews, and disciplined post-mortems.

Drive Revenue and Audience Growth

• Set and own the marketing targets for attendance, membership acquisition and retention, digital audience growth, school program engagement, and revenue contribution from marketing-led channels.
• Work closely with the Membership, Box Office, and Group Sales teams to align marketing programs with revenue goals and ensure campaigns are converting at every stage of the funnel.
• Support Advancement priorities as needed, providing marketing input on donor-facing communications, institutional visibility, and campaigns where philanthropy and public marketing intersect.
• Develop and execute strategies for reaching audiences at a local, national, and global scale, including earned media, digital growth, creator partnerships, and in-school presence in support of the 2030 one billion audience reach goal.
• Identify and act on growth opportunities quickly, with the analytical discipline to know what's working, the judgment to scale it, and the willingness to cut what isn't.

Own the Marketing Channel Strategy

• Lead the channel strategy across paid media, email, SEO/SEM, social, content marketing, out-of-home, and partnerships, ensuring each channel has a clear role, an accountable team member, and performance benchmarks.
• Work in close partnership with the Digital and Product teams to ensure the website, app, and digital platforms are performing as conversion and retention tools, not just brand assets.
• Champion a digital-first marketing approach that meets audiences where they are, on their phones, in their feeds, in their classrooms, and in their communities.
• Leverage AI tools and marketing technology to increase efficiency, personalization, and scale across the team's work.

Build and Run a High-Performing Team

• Lead, develop, and hold accountable a team across campaign management, paid media, email, content, and channel strategy.
• Foster a culture of performance, creativity, and continuous learning, a team that moves at the speed of the mission and holds itself to a high standard.
• Manage agency, vendor, and partner relationships with clear expectations, efficient processes, and a bias toward results.
• Build the systems, workflows, and ways of working that allow the team to operate effectively at scale.

Lead the Public Science Common Launch

• Own the integrated marketing strategy and execution for the October 2026 opening of the Public Science Common, The Worlds Stage for Science, and one of the most significant cultural venue launches in Boston's recent history and the centerpiece of the Museum's ambitions.
• Drive pre-launch audience building, awareness campaigns, earned media strategy, and ticket/membership conversion across all channels in the lead-up to opening.
• Coordinate marketing timelines, milestones, and deliverables across internal teams and external partners to ensure the launch lands with the scale and impact it deserves.
• Build the post-launch marketing framework that sustains momentum, drives repeat visitation and establishes the Public Science Common as a must-visit destination regionally and nationally.

Champion the Brand Vision

• Serve as a senior steward of the Museum of Science brand, ensuring that all marketing execution is not only on-strategy and on-brief, but consistent with the institution's evolving brand vision.
• Work in close partnership with the Creative Director, Marketing to ensure that campaign strategy and creative execution are tightly aligned. The VP sets the strategic direction; the Creative Director brings the vision to life with visual and tonal authority.
• Contribute to the ongoing evolution of the brand platform, bringing a marketer's perspective on how the brand is landing in the market, what audiences are responding to, and where the biggest opportunities for differentiation lie.
• Ensure that as the institution grows and launches new initiatives, the brand remains coherent, ambitious, and recognizable across every touchpoint and team.

Innovate Relentlessly

• Operate with a continuous experimentation mindset, treating every campaign, channel, and audience segment as a hypothesis to be tested, measured, and improved. Good enough is never the goal.
• Stay aggressively current on emerging marketing tools, platforms, technologies, and strategies and bring them into the Museum's work before competitors do.
• Lead the team's adoption of AI-powered marketing tools across ideation, content production, media optimization, personalization, and analytics, not as a side project but as a core capability.
• Build a culture of creative risk-taking grounded in data: encourage the team to try new things, measure what happens, scale what works, and kill what doesn't without attachment.
• Challenge inherited assumptions about how the Museum of Science markets itself — from channel mix to messaging to promotional timing — and replace legacy approaches with strategies built for how audiences actually behave today.
• Bring a growth hacker's instinct to institutional marketing: always looking for the underexploited channel, the undertapped audience segment, the promotional lever that hasn't been pulled yet.

Build the Promotional and Demand Architecture

• Develop and own the annual marketing calendar, building a strategic framework that maps audience demand, institutional programming, key cultural moments, and promotional windows into a coherent, year-round plan that maximizes attendance, revenue, and engagement at every point in the cycle.
• Create scalable promotional frameworks for the Museum's major initiatives, new exhibit launches, seasonal programming, school engagement, membership drives, and digital campaigns so that every initiative goes to market with the right strategy, the right spend, and the right timing.
• Apply destination marketing thinking to how we manage audience flow: understanding when and why audiences visit, which levers pull which audience segments at which times of year, how to build demand in slow periods, and how to maximize yield during peak windows.
• Bring a data-driven approach to promotional planning: using historical attendance data, audience segmentation, and market analytics to make smart decisions about where to invest, when to push, and how to drive incremental visits from existing and new audiences.
• Work closely with Operations, Programming, and Finance to ensure that marketing-driven demand is sequenced in ways the institution can deliver on, building a rhythm between what we're promoting and what the building, the staff, and the programming calendar can support.

Collaborate Across the Organization

• Serve as a senior marketing voice in cross-functional planning, working alongside Exhibits, Programming, Membership, ESSO, Digital, Product, Advancement, and other teams to ensure marketing is integrated into institutional priorities from the start.
• Represent the marketing function in leadership conversations with clarity, data, and strategic confidence.

What We're Looking For (Competencies)

• 15+ years of progressive marketing experience, with at least 4 years in a senior leadership role owning revenue or audience growth targets, and a track record that shows it.
• A demonstrable growth mindset: you have measurably moved numbers, attendance, membership, digital audiences, revenue, and you can speak specifically to how.
• A natural experimenter and early adopter, you actively seek out new tools, test new strategies, and build teams that are wired the same way. You are not comfortable doing things the way they've always been done.
• Deep expertise in integrated campaign strategy across paid, owned, and earned channels, with strong command of performance marketing, digital, email, SEO/SEM/AI & LLM, and content.
• Hands-on fluency with AI marketing tools and a clear point of view on how they accelerate output, improve targeting, and enable personalization at scale.
• A data-first operating style — you set targets, build dashboards, run tests, and make decisions based on what the numbers say, not what feels right.
• Deep expertise in marketing analytics, attribution modeling, audience segmentation, and performance measurement, with the ability to design the data architecture that powers growth decisions.
• Experience in destination, attraction, or entertainment marketing, theme parks, cultural institutions, tourism, live events, or similar contexts where managing audience flow, seasonal demand, and promotional architecture are core to the job. This is a genuine differentiator for this role.
• Comfort operating at the intersection of brand and performance, you understand that great marketing does both, and you build programs that deliver on both.
• Excellent people leadership skills, you build strong teams, develop talent, give direct feedback, and create a culture where people do their best work and are held to a high bar.
• Exceptional communication and cross-functional collaboration skills, able to manage up, across, and down with equal effectiveness.
• Familiarity with advancement, development, or fundraising marketing contexts understanding how institutional marketing and philanthropy intersect is a plus.
• A background in science, STEM, media, or education is a plus, experience translating complex or technical subjects for broad audiences is highly valued.
• An authentic belief in the mission, and the hunger to grow it. The Museum of Science's work matters, and the best candidate for this role will feel that as fuel, not just context.
• This is a hybrid position with a Monday through Friday schedule.

How We Work-Our Values

Mission-Focused: We inspire a lifelong love of science in everyone.   

Audience-Driven: Everything we do begins with the people we serve. 

Innovative: We are curious, take smart risks, share responsibility, and own outcomes. 

Generous: We offer time and energy towards common goals. 

Who We Are

As science and technology increasingly shape our lives, the Museum of Science strives to equip and inspire everyone to use science for the global good while keeping up with the pace of change. Among the world’s largest science centers and New England’s most attended cultural institution, we engage nearly five million people a year – at Science Park and in museums around the world, in classrooms, and online.

The Museum’s singular location connecting Boston and Cambridge puts us at the junction of some of the world’s most influential academic institutions and industries, local and state government, schools, and the public. Trusted by each sector, we are ideally positioned to convene, inspire, and create meaningful experiences for all. Come join us on our mission to inspire a lifelong love of science in everyone and living our vision for a world where science belongs to each of us for the good of all of us.

Why We Need You

The Museum of Science, Boston, is seeking a visionary Director to lead our Creator Network initiative, a groundbreaking program that connects, empowers, and amplifies creators worldwide, particularly those advancing science, technology, and storytelling.

This role will oversee the full development and management of the Creator Network, building a global community of science communicators and content creators focused on telling stories that deliver truth in science, as well as a local creator network that may include lifestyle, gaming, and cultural influencers to amplify Museum events, exhibitions, and initiatives.

The Director will drive engagement across digital platforms, foster collaborations, and position the Museum as a hub for innovative, creator-led science storytelling. This position requires a strategic leader with a proven track record in community building, creator management, and large-scale development of an influencer ecosystem. 

What You’ll Accomplish

Strategic Leadership and Network Development

• Develop and implement a strategy for the Creator Network, including recruitment, onboarding, and retention across YouTube, TikTok, Twitch, Instagram, podcasts, and emerging platforms.
• Build a diverse, global community of science-focused creators while cultivating a local creator network in Boston and New England to amplify Museum programs, exhibitions, and live events.
• Expand the network to include gamer creators and creators experimenting with interactive, educational, or experiential storytelling.
• Align all creator activities with the Museum’s mission to inspire a lifelong love of science.

Creator Conference Oversight 

• Lead the planning, execution, and evaluation of the annual Creator Conference, a hybrid event featuring luminary speakers, workshops, panels, and networking opportunities.
• Manage programming, speaker selection, logistics for both in-person and virtual formats, sponsorships, and marketing to attract diverse participants. 

Community Management and Engagement

• Build and maintain authentic relationships with creators, offering access to Museum resources, exhibits, experts, and funding opportunities. Design and manage local and global meetups, collaborations, and campaigns to foster engagement and co-created content. 
• Monitor and analyze performance metrics such as reach, views, engagement, and monetization across digital and social platforms to optimize impact.

Partnerships and Collaborations 

• Forge strategic alliances with major platforms such as YouTube, TikTok, Twitch, and Instagram, as well as gaming communities, brands, and educational organizations to expand reach and sustainability.
• Negotiate partnerships for co-created content, sponsorships, and cross-promotions that elevate the Museum’s visibility in the creator economy.

Marketing and Promotion

• Lead multi-channel marketing efforts for the Creator Network and Conference, including social media, SEO, Chat LLM optimization, email, and influencer marketing campaigns.
• Develop compelling narratives that showcase creator success stories and drive awareness of the Museum as a global hub for science-inspired creativity.

Team Building and Operations

• Collaborate with the social, marketing, and event teams to ensure cohesive programming and outreach.
• Oversee event specialists, manage budgets and timelines, and track KPIs tied to audience growth, participation, and engagement.

Innovation and Impact Measurement

• Stay ahead of trends in the creator economy, gaming, and immersive content such as AR, VR, and AI-assisted creation.
• Leverage data analytics to measure ROI and report on metrics such as audience expansion, content output, and educational impact.

What We’re Looking For (Competencies)

• 10+ years building and scaling digital communities, creator ecosystems, or media/publisher networks, with 5+ years directly managing, recruiting, and supporting creators in high-growth environments.
• Proven leadership experience in roles such as Director of Influencer Marketing, Creator Partnerships Lead, or Community Development Director.
• Deep expertise in digital marketing, social strategy, analytics, and understanding of platform algorithms and content trends—especially within gaming, science communication, entertainment, or education.
• Demonstrated success planning and executing large-scale hybrid or in-person events (500+ attendees), including speaker curation, logistics, sponsorships, and post-event evaluation.
• Data-driven mindset with strong proficiency in project management tools.
• Strong interpersonal, networking, and relationship-building skills across diverse creator and community audiences.
• Naturally outgoing, community-minded, and enthusiastic about engaging with creators and fostering authentic relationships.
• Innovative, collaborative thinker who thrives in fast-paced, evolving digital environments.
• Passionate about science communication, gaming, and digital culture.
• Bachelor’s degree in Marketing, Communications, Business, Media Studies, or a related field.
• Willingness to travel up to 25% for events and partnerships.

How We Work-Our Values

Mission-Focused: We inspire a lifelong love of science in everyone.  

Audience-Driven: Everything we do begins with the people we serve.

Innovative: We are curious, take smart risks, share responsibility, and own outcomes.

Generous: We offer time and energy towards common goals. 

Who We Are

As science and technology increasingly shape our lives, the Museum of Science strives to equip and inspire everyone to use science for the global good while keeping up with the pace of change.   Among the world’s largest science centers and New England’s most attended cultural institution, we engage nearly five million people a year – at Science Park and in museums around the world, in classrooms, and online.

The Museum’s singular location connecting Boston and Cambridge puts us at the junction of some of the world’s most influential academic institutions and industries, local and state government, schools, and the public. Trusted by each sector, we are ideally positioned to convene, inspire, and create meaningful experiences for all.  Come join us on our mission to inspire a lifelong love of science in everyone and living our vision for a world where science belongs to each of us for the good of all of us.

What You will Accomplish

The Operations Representative plays a key role in delivering a positive, memorable guest experience. This proactive team member is responsible for welcoming guests and handling admissions and operations in high-traffic areas such as the exhibit hall entrance, 4D Theater, school group check-in, special exhibits, Public Science Common, and the Theater of Electricity.

• Participate in Museum initiatives to support the Museum’s commitment to providing your guests and colleagues with a welcoming and comfortable environment.
• Provide friendly, professional service by offering accurate information and assistance to guests. Address their needs promptly, resolve issues effectively, and seek support when necessary. Represent the Visitor Services Department and the Museum positively, ensuring all interactions reflect the Museum’s commitment to a world-class, welcoming experience.
• Welcome and admit guests to venues by scanning tickets and memberships, managing capacity, and enforcing admission policies to ensure efficient and friendly entry.
• Operate the theaters, venues and provide support to other Divisional needs to deliver safe, high-quality guest experience by following safety protocols, maintaining cleanliness, ensuring equipment functions properly, reporting issues, and providing accessibility equipment as needed.
• Ensure a smooth and welcoming experience for school groups by confirming guest counts for payment, communicating policies to chaperones, managing belongings, and independently coordinating organized lunch rotations.
• Assist in evacuating visitors from the building during emergencies calmly and helpfully
• Perform other work-related duties as required by the Manager

The work hours for this position will be 

• Monday-9:30am-4pm, Friday-4:45pm-9:00pm and Saturday 9:30am-4pm

What We Are Looking For

• Professional Integrity: Ability to carry out professional activities honestly, respectfully, and ethically. To engender a climate of trust and fairness in all dealings with colleagues and the public within and outside the institution.
• Calm under pressure: Maintains stable performance when under heavy pressure or stress. Experience in high guest volume, fast-paced settings.  Proven experience multi-tasking in a calm and efficient manner.
• Enthusiasm: Exhibits passion and excitement over Has a can-do attitude. Ability to match guest interest to Museum offerings and effectively upsell additional offerings to meet sales goals.
• Attention to detail: Does not let important details slip through the cracks or derail a project.
• Customer service: Provides excellent customer service to everyone they interact with in the museum.
• Physical Demands: This position requires occasional lifting (10–15 lbs), pushing, and pulling (15–30 lbs), and frequent carrying of items weighing less than 5 lbs. The role involves standing 50% of the time, walking 40%, and sitting approximately 10%. Regular physical activities include reaching, handling, balancing, crouching, and both ordinary and oratory talking. The position also demands ordinary hearing, visual acuity, and depth perception. Climbing, stooping, crawling, kneeling, and color vision are not routine requirements.
• Multilingual

How We Work-Our Values

Mission-Focused: We inspire a lifelong love of science in everyone.   

Audience-Driven: Everything we do begins with the people we serve. 

Innovative: We are curious, take smart risks, share responsibility, and own outcomes. 

Generous: We offer time and energy towards common goals.