Job Title: Employee Insights & Engagement Lead 

Position Summary:  

The Michael J. Fox Foundation for Parkinson’s Research (“the Foundation”) is seeking top talent for its Insights & Engagement Lead position.  Reporting to the SVP, Head of Employee Experience, this role plays a key part in understanding and improving how employees experience work at the Foundation. This position independently designs, manages and evolves enterprise listening approaches; translates feedback into actionable organizational engagement strategies; and drives cross-functional execution of initiatives that strengthen employee engagement, connection, clarity and alignment across the Foundation.     

This is a hybrid-flex position that will require in-person attendance at The Michael J. Fox Foundation’s headquarters in New York City. 

Key Responsibilities:  

Employee Listening & Insights (50%)  

• Develop the Foundation’s employee listening roadmap, including annual engagement surveys, pulse strategies, lifecycle listening and qualitative feedback approaches 

• Design and evolve listening methodologies, question frameworks, segmentation approaches and reporting strategies to generate actionable insight 

• Interpret complex quantitative and qualitative data to identify root themes, opportunities and challenges, and translate findings into strategic recommendations for leaders and the organization 

• Partner with Planning & Insights team on enterprise-level reporting and insight frameworks that connect employee sentiment, engagement drivers and organizational priorities 

• Present findings and recommendations to senior leaders, tailoring insights for executive, People & Culture and cross-functional audiences 

Engagement Programs to Enhance Employee Experience (40%)  

• Lead and design key employee experience moments (e.g., All Staff meetings, staff summits, engagement initiatives including educational trainings, planning meetings) to reflect employee feedback and organizational priorities, partnering with team members from Office of CEO, Events and Learning & Development team on content development and execution 

• Translate listening insights into tangible engagement actions, programs and improvements in partnership with Employee Experience and People & Culture colleagues 

• Establish and support action-planning approaches that help teams respond effectively to feedback and improve employee experience outcomes over time 

• Partner with internal communications, enablement and knowledge management to ensure insights are reflected in messaging, tools and workflows, and report backs are centralized and accessible to impacted audiences 

• Evaluate the effectiveness of engagement efforts and recommend adjustments to continuously improve effectiveness and relevance 

• Identify opportunities to strengthen consistency and follow-through in how employee feedback is communicated and acted upon 

Cross-Functional Operations and Program Management (10%)  

• Evaluate, recommend and maintain listening and reporting tools, manage timelines and deliverable and ensure stakeholder alignment in programs 

• Track and organize feedback data, action items and follow-ups to support consistency and accountability 

• Provide colleagues with input on survey design, best-in-practice listening tactics, logistics guidance and interpretation of survey results for organization wide gathering activities 

• Contribute to ongoing improvements in processes, tools and reporting approaches by monitoring trends and thoughtful use of technology and Artificial Intelligence 

Qualifications and Skills:  

• Proven experience in employee engagement, employee listening, organizational development or related field  

• Demonstrated success in designing and managing employee surveys and feedback mechanisms (qualitative deep dives, lifecycle listening, etc.)  

• Strong analytical skills with the ability to synthesize data into clear, actionable insights   

• Experience working cross-functionally and influencing stakeholders without direct authority   

• Excellent written and verbal communication skills, including the ability to tell compelling stories with data   

• High attention to detail, sound judgment and ability to handle sensitive information with discretion   

• Experience in a nonprofit or mission-driven organization a plus   

• Familiarity with employee engagement platforms (e.g., Lattice, Qualtrics, Domo), data visualization tools and external engagement platforms preferred 

Job Title: Senior Process Improvement Specialist (People & Culture)

Position Summary:
The Michael J. Fox Foundation for Parkinson's Research ("the Foundation") is seeking top talent for its Senior Process Improvement Specialist (People & Culture) position.  Reporting to the SVP, Head of Employee Experience, this role supports the Foundation’s mission by strengthening how work gets done across the People & Culture unit. Sitting within the Employee Experience (EX) department, this role focuses on continuous process improvement, executional support for knowledge management practices and maintaining cross-initiative visibility to help ensure work is sustainable and well-coordinated. 

This position partners with People & Culture team and departments across the organization to document and improve workflows, support adoption of consistent ways of working, and help ensure staff have access to accurate, well-organized knowledge resources. This role maintains a high-level view of all People & Culture initiatives to help surface capacity risks, overlapping demands, and cumulative impacts. 

This is a hybrid-flex position that will require in-person attendance at The Michael J. Fox Foundation’s headquarters in New York City. 

Key Responsibilities:
Process Improvement & Enablement (40%) 

• Partner within P&C team to understand existing workflows, identify pain points and support & implement the design of improved processes 

• Facilitate process mapping and documentation to increase clarity, consistency and efficiency 

• Develop plans to drive adoption of new or updated processes through communication, training and hands-on enablement 

• Gather feedback and observations to support ongoing, iterative process improvements 

 
Knowledge Management Coordination & Content Intake (30%) 

• In partnership with and under the guidance of the Knowledge Management Lead, this role drives the coordination of knowledge management practices and how content is captured to enable employees in their jobs 

• Develop processes to capture, organize and maintain institutional knowledge in alignment with established knowledge management frameworks and standards 

• Maintain and operationalize the intake process for new knowledge content, ensuring submissions include required context, ownership and review timelines 

• Serve as a point of coordination for new content submissions, working with subject matter experts and content owners to support refinement and publishing 

• Apply established standards for foundation-level content structure, tagging, version control and accessibility to ensure information is easy to find and use 

• Develop frameworks for tracking content ownership and review cycles to support long-term sustainability 

• Provide hands-on support to teams using knowledge management tools and processes, escalating systemic issues or improvement opportunities to the Knowledge Management Lead as appropriate 

Portfolio Awareness & Capacity Insights (20%) 

• Maintain a high-level view of People & Culture initiatives, projects and ongoing work to support coordination, visibility and sustainability across the team 

• Monitor how People & Culture work intersects with staff capacity both within the P&C team and across partner teams, identifying potential overload, sequencing challenges or competing demands 

• Identify cross-initiative patterns, dependencies and cumulative impacts related to process changes, documentation needs and knowledge updates 

• Surface observations, risks and capacity-related insights to EX leadership to support informed decision-making and prioritization 

Qualifications & Skills:

• Relevant experience in people, process and technology enablement preferred 

• Demonstrated ability to analyze workflows and translate them into clear, usable documentation 

• Experience supporting knowledge management systems, intranets or shared documentation tools 

• Team-player with strong written and verbal communication skills 

• Experience collaborating with diverse stakeholders in a mission-driven organization 

• Experience driving organizational change or enablement initiatives 

• Familiarity with AI is a plus