Job Title: Figure Monitor
Department: Ice Den - Figure Skating
Reports To: Figure Skating Director
FLSA: Non-Exempt
Employment Type: Part-Time
Location: Florida Panthers IceDen, Coral Springs, FL

Job Summary:

The Figure Monitor is responsible for the monitoring of all figure programs and internal programs such as Learn to Skate, Panthers Skating Academy, Freestyle sessions, etc. at the Florida Panthers IceDen to ensure skaters are properly registered for figure sessions / classes. The ideal candidate will have a positive attitude and good communication skills. Computer knowledge is a must for this position.

Primary Responsibilities:

• Arrive prior to all figure skating sessions and set-up equipment (Tablet/Podium)
• Check in figure skaters before letting them on the ice, make sure they have pre-registered for correct session
• Communicate directly with customers the about any issues which may arise
• Assist in checking children into Learn to Skate, PSA Classes, Freestyle sessions, and other internal programming
• Ensure all figure areas are clean and prepared for follow on programs
• Other duties as assigned

Required Knowledge/Skills/Job Qualifications:

• 16 or older
• Effective leadership skills
• Able to communicate effectively with people
• Basic computer knowledge
• Must have a positive attitude and be willing to work
• Clean appearance and presentation
• Comfortable working in a face-paced environment
• Must be able to sit or stand for long periods of time and cope with cold environments

Flexibility with work schedule- early mornings, afternoons, weekends, and holidays required

Position Type/Expected Hours of Work:
This is a part-time, non-exempt position. Must be able to work early mornings, late nights, weekends and holidays as needed.

Work Environment:

This position works in an arena where the noise level is generally high, crowd traffic is heavy, temperatures are variable – often cold; lights are bright or dark with occasional exposure to flashing lights and pyrotechnics

Job Title: Front Office Associate
Department: Ice – Front Office
Reports To: Front Office Manager
FLSA: Non-Exempt
Employment Type: Part-Time
Location: Panthers IceDen

Job Summary:
This is an entry-level position within the front office at the Panthers IceDen. The ideal candidate will have a friendly and outgoing personality while also being very detail orientated and possessing strong customer service skills. They should be responsible, very professional and able to handle complicated situations and a variety of personalities.

Essential Duties and Responsibilities:

• Facilitate customer registration by using the point-of-sale system to register and take payments for figure skating programs, hockey leagues, private lessons, public skating, birthday parties, etc.
• Process cash/credit card payments and count out cash register at the end of each shift
• Answer in-coming phone calls. Be able to answer any questions a caller may have, transfer them to another department as needed, and take & distribute accurate messages
• Operate office electronics including photocopiers/scanners, Point of Sale system, telephone system and personal computers
• Assist upper management with booking birthday parties and camp field trips
• Greet and interact with customers to provide information about upcoming programs, camps, and events
• Maintain a clean and organized front office. Restock program flyers as needed, inform upper management when new orders are needed
• Help with daily projects like stuffing goodie bags, creating locker room schedule, inventory counts, etc.
• Interact with customers to provide information about upcoming programs, camps, and events.
• Other duties as assigned

Qualifications:

• Must be at least 17 years of age
• Must have strong communication skills, be detailed and possess excellent problem-solving skills
• Must be proficient with Microsoft Word and Excel, and Powerpoint
• Must be able to handle fast pace environments and multiple tasks at once
• Must be a team player and have a positive attitude

Position Type/Expected Hours of Work:
This is a non-exempt hourly position. Must be able to work flexible hours, early mornings, nights, weekends, and holidays as needed.

Job Title: Guest Service Ice Monitor Representative
Department: Guest Service
Reports To: Guest Service Manager
FLSA: Exempt or Non-Exempt
Employment Type: Part-Time
Location: Panthers IceDen- Coral Springs.

Job Summary:
A Guest Service Ice Monitor representative’s primary focus is to monitor the ice during all public skating sessions to ensure safe and fun environment for all participants.

Essential Duties and Responsibilities:

• Monitors all public session skating events both on and off the ice.
• Assists in the general maintenance and upkeep of the ice arena area including sweeping, cleaning, and other custodial duties to ensure the overall cleanliness of Panthers Iceden lobby and rentals areas.
• During public skating, issues skates and monitor the skate rental counter.
• Maintains rental skates.
• Supervises skating to ensure safe operations.
• Always provides excellent customer service and ensures that all policies are properly implemented.
• Knows emergency procedures for building and evacuation plan.
• Performs additional duties as required.

Qualifications:

• 16 or older, college student preferred
• Strong Ice-Skating skills; must be able to skate and pass a skating test.
• Effective leadership skills
• Must have a positive attitude and be willing to work
• Prior Ice-Skating rink experience preferred.
• Professional appearance and presentation
• Comfortable working in a fast-paced environment
• Must be able to lift items up to 50 pounds
• Must be available to work Friday nights and weekends.

Position Type/Expected Hours of Work:
This is a non-exempt position. Must have flexible hours with the ability to work nights, weekends and holidays as needed.

Job Title: Facilities Maintenance Technician
Department: Operations
Reports To:  Sr, Manager - Engineering
FLSA: Non-Exempt
Employment Type: Full-Time
Location: Panthers IceDen )Coral Springs, FL)

Join the Team That Keeps the Ice Moving

From early morning practices to late-night league games and weekend tournaments, the Ice Den is always in motion. Behind every smooth sheet of ice is a team dedicated to keeping our facility running at its best.

As a Facilities Maintenance Technician, you’ll play a critical role in maintaining the systems that support our rinks—from ice-making and refrigeration equipment to HVAC, plumbing, and overall building operations. This is a hands-on role where no two days are the same, and your work directly impacts every skater who steps onto the ice.

What You’ll Do

• Maintain and repair mechanical systems (air handlers, pumps, fan coils; chiller experience preferred)
• Operate and support rink refrigeration and ice-making systems
• Service refrigeration equipment (walk-ins, reach-ins, ice machines)
• Troubleshoot and repair plumbing fixtures and piping systems
• Perform general facility repairs (drywall, flooring, doors, locker rooms, furnishings)
• Monitor building systems and respond quickly to operational needs
• Support tournaments, events, and high-traffic rink schedules
• Coordinate with vendors and contractors as needed
• Follow all safety protocols and maintain a clean, hazard-free environment
• Complete and manage work orders using a computerized maintenance system
• Assist with electrical troubleshooting and basic repairs

What We’re Looking For

• High school diploma or GED
• 5+ years of facilities maintenance or related trade experience
• EPA Universal Certification (or willingness to obtain)
• Experience working with refrigeration systems (ice rink experience a plus)
• Proficiency with hand tools, soldering, and basic fabrication (brazing/welding a plus)
• Ability to read and interpret blueprints and schematics
• Strong troubleshooting skills and attention to detail
• Reliable, team-oriented, and able to communicate clearly and professionally
• Flexibility to work nights, weekends, and holidays as needed

Why Join Us?

• You’ll be part of a team that keeps the Ice Den running day in and day out—supporting hockey development, community programs, and memorable experiences on the ice. This is a fast-paced, hands-on environment where your skills make a visible impact, and where you’ll have the opportunity to grow across multiple trades while being part of the Florida Panthers family.

Must be able to work flexible hours including nights, weekends, and occassional holidays as needed.

Job Title: Arena Operations Technician Panthers IceDen
Department: Ice - Arena Operations
Reports To: Head of Operations, Panthers IceDen
FLSA: Non-Exempt
Employment Type: Part-Time
Location: Coral Springs, Panthers IceDen

Job Summary:
At the direction of the Director of Operations, the Arena Operations Ice Technician will perform daily activities required to run, maintain, and service the events and activities at Panthers IceDen, ensuring implementation of best practices consistent with the company’s current policies and procedures. This position works is to ensure the smooth day-to-day operations of the ice rink.

Job Functions:

Specific duties include but are not limited to:

• Walks the entire footprint of the Panthers IceDen every day in order to ensure a clean and orderly environment, and report/make recommendations to the Director of Operations on a daily basis of any pressing issues or concerns regarding the facilities.
• Responsible for tasks necessary to ensure safe daily operations of ice rink and related support equipment.
• Maintains cleanliness, sanitation and safety of the facilities including but not limited to all lobbies and common areas, seating areas, bathrooms, locker rooms, bleachers and showers.
• Develops and maintains a working knowledge of the equipment used at the Panthers IceDen, including: HVAC systems, natural gas water heaters, ice plant operation, Zamboni ice resurface,  carpentry and other skills as needed
• Responsible for overseeing machinery and equipment as directed by the Director of Operations from time to time.
• Responsible for daily Ice/Board Maintenance to conform to NHL standards

• All other duties and responsibilities as assigned.

Qualifications:

• Experience with ice resurfacing equipment, including operation, maintenance and training preferred..
• Comprehensive knowledge and understanding of building systems, equipment, maintenance procedures, tools, controls, and construction practices.
• Candidate will meet the physical demands of the job, which include lifting up to 50 lbs.
• Candidate will have the ability to work as a team player and have good self-motivational, organizational and time-management skills.
• Should be extremely organized and detail oriented, with a focus on quality and consistency.
• Must be able to maintain and abide by organizational confidentiality standards. 
• Ability to work under fluid deadlines and complete tasks in a timely and efficient manner.

Position Type/Expected Hours of Work:
This is a Part-Time position. Must be able to work flexible hours including evenings, weekends and occasional holidays as needed.

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