Who We Are

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#LongLiveDogs

What We Stand For and Where You’ll Come In

We’re looking for a Supplier Quality Manager  who will play a critical role in upholding the trust our customers place in our brand by ensuring the highest quality raw materials are used in our products. 

The Supplier Quality Manager will investigate, analyze and resolve supplier, manufacturing, and customer quality problems from raw materials by conducting audits, analyzing defect trends, leading continuous improvement projects or other methods as deemed appropriate.

As the Supplier Quality Manager, you will be the liaison between our plants and suppliers within the food safety and quality group. You will review documentation, 3rd party audits, perform hazard analysis/risk rankings for suppliers and ingredients, perform supplier audits, and participate in spec configuration. The Supplier Quality Manager will report directly to the Senior Quality Engineering Manager.

One Team: We don’t think of ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don’t think departments matter. We’d rather align ourselves to the goals we’re working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically.

We are skeptical about everything and precious about nothing:  Ideas can and should come from anywhere, and we aren’t tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there’s a better or more impactful way to solve problems.

We consider the customer journey in all of our decisions:  We know that no interaction exists in a silo and therefore understand how important every single one is.  We ensure our strategy sets prospective and new customers up for success and drives long-term retention.  We answer questions and address problems early and proactively.  We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically.

We Execute For Impact: We don’t subscribe to “best practices” or “industry KPIs”. We’re uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. Similarly, we don’t subscribe to rigid or classical expectations of roles – i.e. acquisition is hyper-focused on improving customer retention and experience.

We Are Focused and Work Without Assumption: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, “what’s the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?”. We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don’t expect to be perfect the first time.

How You'll Make An Impact

• Supplier Qualification & Onboarding: Develop and manage a robust process for selecting and approving new suppliers based on their technical capabilities, food safety programs, and historical performance.
• Auditing & Compliance: Conduct regular on-site or remote audits of supplier facilities to ensure adherence to GFSI-recognized standards (e.g., SQF, BRC, FSSC 22000) and regulatory requirements such as FSMA and USDA.
• Performance Monitoring: Establish Key Performance Indicators (KPIs) and oversee supplier scorecards to ensure scores reflect incidents (food safety, quality, defects), communication, documentation, and audit scores.
• Incident Management (CAPA): Lead investigations focusing on Root Cause Analysis into supplier-related quality issues (e.g., foreign objects, microbial contamination) that come from complaints or from logged incidents, and manage the Corrective and Preventive Action (CAPA) process to prevent recurrence.
• Specification Management: Partner with R&D and Procurement to define and maintain detailed ingredient and packaging specifications, ensuring all Certificates of Analysis (COAs) meet internal standards.
• Risk Assessment: Perform science-based risk assessments for all raw materials, categorizing suppliers by risk level to determine the necessary frequency of audits and testing.
• Provide food safety expertise and decision-making support for supplier qualifications and any issues related to raw materials.
• Make risk-based food safety decisions for raw materials that ensure compliance with regulatory and internal standards while enabling reliable product delivery.
• Analyze supplier data to identify trends and issues, using insights to guide food safety and quality improvements and cross-functional education.
• Demonstrate a proactive approach to identifying and solving raw material related food safety and quality issues.
• Apply strong communication and influencing skills to implement effective problem resolution.
• Work with cross-functional teams such as procurement and suppliers to drive adherence to food safety initiatives, CAPA execution, and supplier quality improvements.
• Direct day-to-day food safety and quality activities within assigned areas of responsibility
• Engage and coordinate with subject matter experts to ensure ongoing regulatory compliance and high food safety and quality standards.
• Display strong communication to collaborate and implement effective problem resolution with suppliers and cross functional partners.

We're Excited About You Because

• Education: Bachelor’s degree in Food Science, Microbiology, Chemistry, or a related technical field.
• Experience: Typically 5–8+ years in quality assurance or supplier management within a human or human grade pet food manufacturing environment.
• Certifications: Include PCQI 2.0 (Preventive Controls Qualified Individual), HACCP, and GFSI/SQF Practitioner. Highly preferred certifications ASQ Certification in Supplier Quality and/or Auditing.
• Technical Skills: Proficiency in Quality Management Systems (QMS), ERP software (i.e. TraceGains), and statistical analysis tools like SPC (Statistical Process Control).
• Soft Skills: Strong negotiation, cross-functional collaboration, and the ability to influence suppliers without direct authority.
• Deep knowledge/understanding of FDA, USDA, GFSI compliance standards and corresponding documentation requirements. 
• Strong background in core food safety principles, supplier quality, and production processes.
• Experienced in conducting Supplier Audits.
• Excellent communication skills, including presenting, report writing, and training across all organizational levels.
• Willing and able to travel 30–50%.
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Access) and Google Workspace (Docs, Sheets, Slides, Forms).
• You love dogs.

Office Guidelines

We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement.

Our Belonging Philosophy:

At TFD, we believe Belonging is a shared commitment to creating a workplace where every person feels respected, valued, and empowered to be themselves. When people feel a true sense of belonging, they do their best work, take smart risks, and bring forward diverse perspectives — leading to stronger decisions and deeper relationships.

We anchor this belief in a simple phrase: “Everyone’s welcome at the dog park.” No matter your background, identity, or role, there’s space for you here. There’s no one way to show up at the dog park— just shared space, mutual respect, and the freedom to be yourself. Being included is just the beginning, it’s about contributing your voice, growing through challenges, and building trust through shared goals. This philosophy guides how we lead, how we hire, how we communicate, and how we grow.
                    
We continuously evaluate to ensure we are creating a consistent experience that cultivates belonging for all employees, from hiring and performance reviews to talent development. We also believe Belonging happens in everyday moments of connection; lunch with a new teammate, a shared laugh, or a quick story about your weekend. Our structure includes biannual employee surveys, manager training, TFD camps, and support from Humans to ensure we’re listening and learning from our Team.

Together, these efforts reflect what Belonging means at TFD: a culture where everyone can thrive.

A Few of Our Best Benefits

• Dog-friendly office in SoHo
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO 
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

Equal Employment Opportunity Statement

The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.

Reasonable Accommodations

TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.  If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humansops@thefarmersdog.com.

We're Here to Help

We’re happy to answer any questions you may have about the position or our hiring process - please reach out at careers@thefarmersdog.com.

Who We Are

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#LongLiveDogs

What We Stand For and Where You’ll Come In

We are currently seeking a dynamic Senior Recruiter to join our growing TFD team! This position will be responsible for leading the full-life cycle recruiting process for our positions in our NYC based office.

In this role, you will partner with key leaders to strategically source and attract outstanding talent to support our rapidly growing business. You will build and deliver an outstanding candidate experience that consistently represents TFD values and mission externally in the hiring market. You will own full-cycle recruiting responsibilities including sourcing, screening, candidate communication, and Hiring Manager partnerships. This role will work across different functions of TFD and support highly specialized roles with a specific  focus on Tech - Software Engineering, Data, Product and Product Design.

One Team: We don’t think of ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don’t think departments matter. We’d rather align ourselves to the goals we’re working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically.

We are skeptical about everything and precious about nothing:  Ideas can and should come from anywhere, and we aren’t tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there’s a better or more impactful way to solve problems.

We consider the customer journey in all of our decisions:  We know that no interaction exists in a silo and therefore understand how important every single one is.  We ensure our strategy sets prospective and new customers up for success and drives long-term retention.  We answer questions and address problems early and proactively.  We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically.

We Execute For Impact: We don’t subscribe to “best practices” or “industry KPIs”. We’re uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. Similarly, we don’t subscribe to rigid or classical expectations of roles – i.e. acquisition is hyper-focused on improving customer retention and experience.

We Are Focused and Work Without Assumption: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, “what’s the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?”. We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don’t expect to be perfect the first time.

How You'll Make An Impact

• Own the full-cycle recruiting process from intake through close, focusing on delivering an amazing experience both for candidates and internal stakeholders.
• Partner with Hiring Managers as a strategic advisor on sourcing strategy, deeply understanding business needs for roles and helping to define the bar for talent 
• Build creative sourcing strategies that reach passive candidates — through targeted outreach, network activation, and channels beyond the LinkedIn inbox.
• Run structured, consistent interview loops that effectively and consistently assess candidates.
• Proactively leverage  data and AI to enhance the process to identify what's working, iterating on what isn't, and improving the experience for candidates and interviewers with each role.
• Own recruiting projects end-to-end: set the goal, define what success looks like, deliver the result, and clearly communicate wins and blockers to your manager and stakeholders.
• Act as a proactive and collaborative partner with other recruiters, spotting industry trends and helping improve each other.

We're Excited About You Because

• You have 6+ years of full-cycle recruiting experience in a fast-paced, high-growth environment, with recent ownership of technical hiring across Software Engineering, Data, and Product at all levels (IC through leadership). You use LinkedIn Recruiter fluently and have worked in Greenhouse or a comparable ATS as your system of record.
• You're a creative sourcer who builds pipelines where none exist — not leaning on inbound or the same five boolean searches.
• You partner with Hiring Managers as a peer, not a service provider, asking hard questions and helping them make better decisions.
• You are able to thrive in a fast-paced and ambiguous environment, naturally curious and proactive self-starter, constantly on the lookout for new opportunities and solutions
• You're an owner, have excellent problem-solving skills and can prioritize tasks effectively, with a strong attention to detail
• You are detail-oriented and proactive, you thrive as a self-starter and excel in managing multiple projects simultaneously
• You're a skilled communicator and have the ability to absorb and distill complexity into simple terms to drive decision making.
• You love dogs. 

Office Guidelines

We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement.

Our Belonging Philosophy:

At TFD, we believe Belonging is a shared commitment to creating a workplace where every person feels respected, valued, and empowered to be themselves. When people feel a true sense of belonging, they do their best work, take smart risks, and bring forward diverse perspectives — leading to stronger decisions and deeper relationships.

We anchor this belief in a simple phrase: “Everyone’s welcome at the dog park.” No matter your background, identity, or role, there’s space for you here. There’s no one way to show up at the dog park— just shared space, mutual respect, and the freedom to be yourself. Being included is just the beginning, it’s about contributing your voice, growing through challenges, and building trust through shared goals. This philosophy guides how we lead, how we hire, how we communicate, and how we grow.
                    
We continuously evaluate to ensure we are creating a consistent experience that cultivates belonging for all employees, from hiring and performance reviews to talent development. We also believe Belonging happens in everyday moments of connection; lunch with a new teammate, a shared laugh, or a quick story about your weekend. Our structure includes biannual employee surveys, manager training, TFD camps, and support from Humans to ensure we’re listening and learning from our Team.

Together, these efforts reflect what Belonging means at TFD: a culture where everyone can thrive.

A Few of Our Best Benefits

• Dog-friendly office in SoHo
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO 
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

Equal Employment Opportunity Statement

The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.

Reasonable Accommodations

TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.  If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humansops@thefarmersdog.com.

We're Here to Help

We’re happy to answer any questions you may have about the position or our hiring process - please reach out at careers@thefarmersdog.com.

Who We Are

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#LongLiveDogs

What We Stand For and Where You’ll Come In

The Compensation Lead will play a critical role in shaping and owning The Farmer’s Dog’s compensation function as our business continues to scale. We’re looking for a seasoned compensation leader who brings wide-ranging expertise, will thrive in an autonomous environment and act as a strategic compensation partner across total rewards. This person will serve as a key partner to business leaders and the Humans group, leading company-wide programs and bringing creative, principled solutions to complex compensation decisions.

One Team: We don’t think of ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don’t think departments matter. We’d rather align ourselves to the goals we’re working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically.

We are skeptical about everything and precious about nothing:  Ideas can and should come from anywhere, and we aren’t tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there’s a better or more impactful way to solve problems.

We consider the customer journey in all of our decisions:  We know that no interaction exists in a silo and therefore understand how important every single one is.  We ensure our strategy sets prospective and new customers up for success and drives long-term retention.  We answer questions and address problems early and proactively.  We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically.

We Execute For Impact: We don’t subscribe to “best practices” or “industry KPIs”. We’re uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. Similarly, we don’t subscribe to rigid or classical expectations of roles – i.e. acquisition is hyper-focused on improving customer retention and experience.

We Are Focused and Work Without Assumption: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, “what’s the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?”. We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don’t expect to be perfect the first time.

How You'll Make An Impact

• Lead end-to-end ownership of compensation review cycles, including determining timeline, materials to support compensation such as training and benchmarks, and partnering with HR Business Partners and senior leaders to drive equitable, competitive, and consistent pay decisions.
• Seek better by continuously evaluating and refining compensation program design to develop scalable, data-informed approaches that evolve with our business.
• Own our comprehensive benchmarking strategy, including job architecture, FLSA classifications, leveling, and market pricing, applying in-depth evaluation of variable factors to ensure competitive positioning across all roles.
• Conduct in-depth analysis of complex compensation issues, evaluating multiple variable factors to develop insights and recommendations that directly inform total rewards strategy and business decision-making.
• Serve as a senior cross-functional partner across Total Rewards, Talent Acquisition, and Humans Business Partners, proactively sharing context across groups, identifying process improvements, and driving alignment on compensation philosophy and execution. 
• Build trusted relationships with senior business leaders and key contacts across and beyond the People function, serving as a credible expert and strategic advisor on all things compensation.
• Own compensation governance frameworks, establishing and managing audit processes to ensure consistency, compliance, and competitiveness, and escalate risks with well-reasoned recommended solutions.
• Drive complex compensation projects from scoping through execution, for example: program redesigns and system implementations.
• Connect dots and create strong partnerships among the Total Rewards and Humans System and Operations function to ensure function wide learning, understanding, and education. 

We're Excited About You Because

• You bring 8+ years of progressive compensation experience and have owned programs end-to-end with a high degree of autonomy, managing timelines and the coordination of work with others
• You are highly analytical with strong Excel and data skills, and you know how to analyze and translate complex data into clear, compelling recommendations for a wide audience. 
• You understand the importance of system integrity and maintenance. Direct experience with Workday and Pave is a plus! 
• You have wide-ranging expertise in compensation design and a track record of resolving complex issues in creative and effective ways — you understand the numbers deeply and you also know when the human context matters most and how to bring creative, first-principles thinking to problems that don’t have easy answers.
• You’re a natural connector — you actively build relationships with key stakeholders inside and outside your immediate function, and you bring people along with you in your work .

Office Guidelines

We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement.

Our Belonging Philosophy:

At TFD, we believe Belonging is a shared commitment to creating a workplace where every person feels respected, valued, and empowered to be themselves. When people feel a true sense of belonging, they do their best work, take smart risks, and bring forward diverse perspectives — leading to stronger decisions and deeper relationships.

We anchor this belief in a simple phrase: “Everyone’s welcome at the dog park.” No matter your background, identity, or role, there’s space for you here. There’s no one way to show up at the dog park— just shared space, mutual respect, and the freedom to be yourself. Being included is just the beginning, it’s about contributing your voice, growing through challenges, and building trust through shared goals. This philosophy guides how we lead, how we hire, how we communicate, and how we grow.
                    
We continuously evaluate to ensure we are creating a consistent experience that cultivates belonging for all employees, from hiring and performance reviews to talent development. We also believe Belonging happens in everyday moments of connection; lunch with a new teammate, a shared laugh, or a quick story about your weekend. Our structure includes biannual employee surveys, manager training, TFD camps, and support from Humans to ensure we’re listening and learning from our Team.

Together, these efforts reflect what Belonging means at TFD: a culture where everyone can thrive.

A Few of Our Best Benefits

• Dog-friendly office in SoHo
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO 
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

Equal Employment Opportunity Statement

The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.

Reasonable Accommodations

TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.  If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humansops@thefarmersdog.com.

We're Here to Help

We’re happy to answer any questions you may have about the position or our hiring process - please reach out at careers@thefarmersdog.com.

Who We Are

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#LongLiveDogs

What We Stand For and Where You’ll Come In

The Farmer's Dog was built on a simple idea: every dog owner deserves the kind of guidance that actually makes a difference. In 2014, that meant a real person calling every new customer. Today, it means building experiences — increasingly powered by AI — that scale that same warmth and intelligence across every touchpoint, for every customer.

As Group Product Manager, you will own the strategy, roadmap, and execution for our Customer Care Tools and Intelligence (CCTI) pod — the team building tooling that empowers our Customer Care advisors to provide iconic care, thereby increasing customer acquisition and retention — while simultaneously shaping how those tools evolve into a broader platform that also power our consumer-facing experiences. You'll see it through from the advisor-facing tools we're building today to the customer-facing experiences they become tomorrow.

This role sits at the intersection of technology, customer experience, and platform thinking. You'll work closely with engineering, design, data, and our Customer Care org to deliver tools that address the root cause of why customers are reaching out, helping our advisors resolve issues faster and with greater empathy. AI is one of the most powerful levers you'll have, and you'll use it thoughtfully: knowing when it's the right solution and building it in a way that compounds toward the consumer platform we're creating. You'll hold the longer arc in mind at every step, ensuring the workflows and intelligence we build today can scale directly to our consumer-facing experiences.

One Team: We don’t think of ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don’t think departments matter. We’d rather align ourselves to the goals we’re working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically.

We are skeptical about everything and precious about nothing:  Ideas can and should come from anywhere, and we aren’t tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there’s a better or more impactful way to solve problems.

We consider the customer journey in all of our decisions:  We know that no interaction exists in a silo and therefore understand how important every single one is.  We ensure our strategy sets prospective and new customers up for success and drives long-term retention.  We answer questions and address problems early and proactively.  We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically.

We Execute For Impact: We don’t subscribe to “best practices” or “industry KPIs”. We’re uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. Similarly, we don’t subscribe to rigid or classical expectations of roles – i.e. acquisition is hyper-focused on improving customer retention and experience.

We Are Focused and Work Without Assumption: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, “what’s the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?”. We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don’t expect to be perfect the first time.

How You'll Make An Impact

• Own the CCT Pod Roadmap: Lead the Customer Care Tools pod, including defining, prioritizing, and delivering tooling that empowers our advisors to resolve issues faster, more accurately, and with greater empathy. That means the right solution might be a workflow improvement, smarter routing, or an AI-powered tool. You'll know the difference and choose accordingly.
• Build With the Platform in Mind: The best advisor-facing tools don't just solve today's problem — they become the foundation for tomorrow's customer experience. You'll build and execute against the CCT roadmap so that validated workflows and intelligence can scale directly to consumers. You're not just improving support; you're building Phase 1 of TFD's broader consumer experience platform.
• Scale Customer Empathy: Customer support is a critical differentiator at TFD — dog people helping dog lovers, helping dogs live longer, healthier lives. Your tools should amplify what makes our advisors exceptional: their empathy, their product knowledge, their ability to find the right solution for a specific dog and a specific owner. Better tooling means advisors spend less time on the routine and more time on what actually matters.
• Define and Drive the Consumer Experience Vision: Partner with product, design, engineering, data and Customer Care leadership to develop the roadmap for how internal tools evolve into consumer-facing experiences. This includes proactive outreach powered by data science models and customer-facing guided flows that reduce contact volume by solving problems before customers need to reach out.
• Use Technology — Including AI — as a Tool, Not a Goal: Use technology thoughtfully and strategically, selecting the right solution for each problem. Guide and support TFD in developing strong judgment around when and how to use AI and LLMs, helping build organizational capability and best practices.
• Use Data to Drive Every Decision: Leverage quantitative and qualitative data to identify where tooling creates the most leverage. Design experiments, measure what matters, and build the data foundation that makes our experiences smarter with every interaction.

We're Excited About You Because

• You're an experienced product leader. You have 8+ years of product management experience, with a track record of shipping tools and experiences that genuinely improved people's lives.
• You're energized by empowering people. Whether it's an advisor trying to help a worried dog owner or a customer trying to manage their plan, you care deeply about the humans on both ends of the experience.
• You think in systems, not just features. You understand the difference between solving a problem and building infrastructure that prevents the problem.
• You're customer-obsessed. You talk to customers and advisors regularly, bring their voice into prioritization, and build solutions that creatively solve their pain points.
• You're data-driven. You're comfortable with both quantitative analysis and qualitative research. You design experiments to validate hypotheses before scaling but understand that a balanced portfolio consists of validation-driven experimentation AND big bets.
• You're AI-literate and clear-eyed about it. You're familiar with LLMs and AI-powered products, including their capabilities, their limitations, and when they're the right tool for the job. You don't reach for AI by default; you reach for the best solution.
• You make smart build / buy / integrate decisions. You know where building proprietary creates real, differentiating customer value — and where a vendor solution gets you there faster. You've led these calls across diverse stakeholders, with clear frameworks and honest trade-offs, and you can speak specifically to how those decisions played out. You don't build for the sake of building.
• You thrive in ambiguity. You can turn a long-term vision into a sequenced, actionable roadmap that adjusts as we learn more.
• You collaborate and inspire. You bring engineering, design, data, and customer care along with you, and you make the work better because of it.
• You love dogs. Not just a bonus — it's a way of life.

Office Guidelines

We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement.

Our Belonging Philosophy:

At TFD, we believe Belonging is a shared commitment to creating a workplace where every person feels respected, valued, and empowered to be themselves. When people feel a true sense of belonging, they do their best work, take smart risks, and bring forward diverse perspectives — leading to stronger decisions and deeper relationships.

We anchor this belief in a simple phrase: “Everyone’s welcome at the dog park.” No matter your background, identity, or role, there’s space for you here. There’s no one way to show up at the dog park— just shared space, mutual respect, and the freedom to be yourself. Being included is just the beginning, it’s about contributing your voice, growing through challenges, and building trust through shared goals. This philosophy guides how we lead, how we hire, how we communicate, and how we grow.
                    
We continuously evaluate to ensure we are creating a consistent experience that cultivates belonging for all employees, from hiring and performance reviews to talent development. We also believe Belonging happens in everyday moments of connection; lunch with a new teammate, a shared laugh, or a quick story about your weekend. Our structure includes biannual employee surveys, manager training, TFD camps, and support from Humans to ensure we’re listening and learning from our Team.

Together, these efforts reflect what Belonging means at TFD: a culture where everyone can thrive.

A Few of Our Best Benefits

• Dog-friendly office in SoHo
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO 
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

Equal Employment Opportunity Statement

The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.

Reasonable Accommodations

TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.  If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humansops@thefarmersdog.com.

We're Here to Help

We’re happy to answer any questions you may have about the position or our hiring process - please reach out at careers@thefarmersdog.com.

Who We Are

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#LongLiveDogs

What We Stand For and Where You'll Come In

The Director of Process Engineering leads with a focus on new process development and process control to deliver exceptional manufacturing performance and a strong competitive advantage.  With equal parts innovation and continuous improvement mindset, this leader will be an important leader in the R&D organization. 

One Team: We don’t think of ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don’t think departments matter. We’d rather align ourselves to the goals we’re working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically.

We are skeptical about everything and precious about nothing:  Ideas can and should come from anywhere, and we aren’t tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there’s a better or more impactful way to solve problems.

We consider the customer journey in all of our decisions:  We know that no interaction exists in a silo and therefore understand how important every single one is.  We ensure our strategy sets prospective and new customers up for success and drives long-term retention.  We answer questions and address problems early and proactively.  We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically.

We Execute For Impact: We don’t subscribe to “best practices” or “industry KPIs”. We’re uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. Similarly, we don’t subscribe to rigid or classical expectations of roles – i.e. acquisition is hyper-focused on improving customer retention and experience.

We Are Focused and Work Without Assumption: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, “what’s the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?”. We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don’t expect to be perfect the first time.

How You'll Make An Impact

• You will drive innovation, technological advancements, and continuous improvement across the organization. With a focus on process design, scale-up, and efficiency optimization, you will lead the development of new technologies and methodologies that enhance product quality, food safety, operational efficiency, and sustainability.
• You will play a critical role in designing, testing, and validating new processes, ensuring they are scalable and commercially viable. Working closely with Food Scientist, Nutrition, Quality, and Engineering teams, you will introduce and refine innovative processing solutions, leveraging data-driven insights to improve manufacturing consistency, cost efficiency, and sustainability.
• You will champion process innovation, collaborating with cross-functional teams to de-risk new technologies, improve throughput, and enhance automation. By partnering with R&D, project engineering, and operations, you will ensure seamless technology transfer from concept to commercialization. You will lead scaling up novel production methods, integrating advanced process controls, and continuously refining pilot-to-plant transfer strategies to drive business growth.
• As a key decision-maker, you will analyze complex process challenges, leveraging statistical modeling, AI-driven process optimization, and advanced problem-solving methodologies (e.g., RCA, FMECA, DOE) to unlock new efficiencies. You will influence and lead cross-functional teams, shaping the future of process engineering and setting the standard for cutting-edge, high-performance manufacturing that prioritizes safety, quality, and sustainability.

We’re Excited About You Because

• You are a process engineering expert with 10+ years of experience, specializing in R&D-driven process design, scale-up, and optimization. You have deep technical knowledge of complex food processing systems.
• You have a strong foundation in continuous improvement methodologies such as TPM, Lean, Six Sigma, and DOE, and you are highly skilled in leveraging tools like Big Data Analytics (BDA), 5S, Kaizen, RCA, and FMECA to identify process inefficiencies and drive performance optimization.
• You are an innovation leader, experienced in developing and implementing new process technologies. You have successfully scaled up emerging technologies from pilot plant to full commercial production, ensuring robust, efficient, and scalable manufacturing solutions.
• You are an expert in advanced process controls, leveraging smart manufacturing, AI, and real-time process monitoring to optimize efficiency, reduce variability, and enhance product quality.
• You excel in problem-solving and data-driven decision-making. You take a systematic approach to complex technical challenges, using root cause analysis (RCA), failure mode and effects analysis (FMECA), and predictive modeling to drive continuous improvement.
• You have a strong ability to influence and collaborate across teams, working seamlessly with R&D, Engineering, Quality, Manufacturing, and OEM partners to ensure alignment on process innovation goals.
• You have a strategic mindset, capable of synthesizing technical insights into actionable business decisions. You bridge the gap between R&D and operations, ensuring new process technologies are both scientifically validated and commercially scalable.
• You are a compelling communicator, adept at engaging with executive leadership, technical teams, and cross-functional stakeholders to drive alignment and accelerate innovation adoption.
• You are highly adaptable and thrive in fast-paced environments, capable of leading complex process transformations while managing costs, resources, and timelines effectively.
• You are willing to travel up to 60%, actively engaging with R&D centers, pilot plants, manufacturing facilities, and global innovation partners to drive hands-on process improvements.
• You are a true R&D business partner, seamlessly collaborating across engineering, quality, safety, and operations to drive breakthrough process innovations that enhance both product quality and operational efficiency.
• You love dogs.

Office Guidelines

We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement.

Our Belonging Philosophy

Our company’s mission is rooted in deep, genuine care for dogs – and for the people who love them. As an organization we are full of individuals who are unique in many ways, but all united in a mission of providing true peace of mind to dog lovers everywhere. Fixing this industry and improving the lives of pets and their people will be a difficult, decades-long endeavor. We believe the best use of our time, energy, and resources as a collective team is to focus on this mission, and on supporting our team to do their best work and be their best selves. In support of this we’re committed to hiring and supporting a diverse workforce, and investing in internal structures, opportunities, hiring/promotions processes, and training that create and sustain an inclusive team. We strive to provide an experience at TFD that will be invested, meaningful and memorable as we progress on the journey to reimagine how we feed and care for our pets.

A Few of Our Best Benefits

• Dog-friendly office in SoHo
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO 
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

Equal Employment Opportunity Statement

The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.

Reasonable Accommodations

TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.  If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humansops@thefarmersdog.com.

Who We Are

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#LongLiveDogs

What We Stand For and Where You’ll Come In

As a Senior Manager, Contract Manufacturing at The Farmer’s Dog, you’ll own the relationship with multiple manufacturing partners and serve as the intermediary between them and internal TFD stakeholders. While serving as their day-to-day point person, you’ll also gain a deep understanding of their processes and needs. You’ll use that information to drive improvement at the co-mans, work on long-term capital projects, and inform conversations on strategic capacity planning. This role reports directly to the VP, Contract Manufacturing.

One Team: We don’t think of ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don’t think departments matter. We’d rather align ourselves to the goals we’re working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically.

We are skeptical about everything and precious about nothing:  Ideas can and should come from anywhere, and we aren’t tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there’s a better or more impactful way to solve problems.

We consider the customer journey in all of our decisions:  We know that no interaction exists in a silo and therefore understand how important every single one is.  We ensure our strategy sets prospective and new customers up for success and drives long-term retention.  We answer questions and address problems early and proactively.  We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically.

We Execute For Impact: We don’t subscribe to “best practices” or “industry KPIs”. We’re uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. Similarly, we don’t subscribe to rigid or classical expectations of roles – i.e. acquisition is hyper-focused on improving customer retention and experience.

We Are Focused and Work Without Assumption: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, “what’s the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?”. We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don’t expect to be perfect the first time.

How You'll Make An Impact

• External Relationship Management: Serve as the primary point of contact for manufacturing partners, from day-to-day contact to weekly calls and quarterly business reviews (QBRs). Establish and report critical metrics — including RFT, OTIF, cost per lb, yield, and complaint rates — to ensure data drives all decisions and partner accountability.
• Internal Relationship Management: Act as the liaison for the manufacturing partner within TFD, explaining capabilities and the reasoning behind decision making and prioritization. Collaborate cross-functionally with P&P, FSQR, R&D, and other groups to ensure all stakeholders have the information needed to be successful.
• Performance Improvement: Drive projects that improve throughput, performance, and product quality while simultaneously decreasing product cost. Lead root cause analysis and corrective actions for service or quality failures, and proactively identify and mitigate operational risks.
• Contracts and Capital: Work with legal and leadership to establish contract terms, advise on strategy, and review potential capital investments.
• Product Commercialization: Support projects from ideation through execution utilizing TFD’s commercialization, qualification, and verification tenets. Collaborate with manufacturing partners, FSQR, R&D, and Commercialization to ensure all parties are aligned and prepared for launches.
• Capacity Management: Partner closely with planning to review capacity needs and commitments both short- and long-term. Influence decisions on where and how much to run with each partner based on a deep understanding of capabilities and metrics.

We're Excited About You Because

• You have 3–5 years of experience in the food or beverage manufacturing industry.
• You are skilled in plant operations management, engineering, supply chain, distribution, consulting, and/or procurement.
• You have experience in MS Office (Excel, Word, PowerPoint, and Access) and Google Workspace (Docs, Sheets, Slides, Forms).
• You possess outstanding project management and problem-solving skills, with the ability to think creatively and drive results.
• You are comfortable collaborating with cross-functional teams including Supply Chain, Finance, Accounting, Planning, Procurement, and FSQR.
• You thrive in fast-paced settings and bring an assertive, proactive approach to your work.
• You have a desire to approach work as a continuous learning opportunity.
• You have experience with negotiation and contract manufacturing development (preferred).
• You are comfortable with up to 50% work-related travel.
• You are based in NYC or open to relocating to NYC.
• You are able to thrive in a fast-paced and ambiguous environment, naturally curious and proactive self-starter, constantly on the lookout for new opportunities and solutions
• You’re an owner, have excellent problem-solving skills and can prioritize tasks effectively, with a strong attention to detail
• You are detail-oriented and proactive, you thrive as a self-starter and excel in managing multiple projects simultaneously
• You're a skilled communicator and have the ability to absorb and distill complexity into simple terms to drive decision making.
• You love dogs.

Office Guidelines

We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement.

Our Belonging Philosophy:

At TFD, we believe Belonging is a shared commitment to creating a workplace where every person feels respected, valued, and empowered to be themselves. When people feel a true sense of belonging, they do their best work, take smart risks, and bring forward diverse perspectives — leading to stronger decisions and deeper relationships.

We anchor this belief in a simple phrase: “Everyone’s welcome at the dog park.” No matter your background, identity, or role, there’s space for you here. There’s no one way to show up at the dog park— just shared space, mutual respect, and the freedom to be yourself. Being included is just the beginning, it’s about contributing your voice, growing through challenges, and building trust through shared goals. This philosophy guides how we lead, how we hire, how we communicate, and how we grow.
                    
We continuously evaluate to ensure we are creating a consistent experience that cultivates belonging for all employees, from hiring and performance reviews to talent development. We also believe Belonging happens in everyday moments of connection; lunch with a new teammate, a shared laugh, or a quick story about your weekend. Our structure includes biannual employee surveys, manager training, TFD camps, and support from Humans to ensure we’re listening and learning from our Team.

Together, these efforts reflect what Belonging means at TFD: a culture where everyone can thrive.

A Few of Our Best Benefits

• Dog-friendly office in SoHo
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO 
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

Equal Employment Opportunity Statement

The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.

Reasonable Accommodations

TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.  If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humansops@thefarmersdog.com.

We're Here to Help

We’re happy to answer any questions you may have about the position or our hiring process - please reach out at careers@thefarmersdog.com.

Who We Are

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#LongLiveDogs

What We Stand For and Where You’ll Come In

This role will be responsible for developing and implementing a comprehensive strategy to build a positive, enduring reputation for The Farmer’s Dog, in close partnership with our VP of PR & Communications. Drawing on wide-ranging professional experience and a deep command of the PR discipline, the Senior Manager will apply creative and effective approaches to resolve complex communications challenges, from navigating the nuance of brand reputation to executing high-impact media strategies that drive measurable business results.

The Senior Manager will own critical brand-building and communications initiatives including PR activity to support product launches, brand campaigns, partnerships, thought leadership, events, and brand reputation. This role requires working on complex issues where analysis requires in-depth evaluation of variable factors, exercising independent judgment to select the right methods, techniques, and evaluation criteria to obtain results. The Senior Manager will network actively with key contacts outside their core area of expertise and will collaborate closely with Brand, Social Media, Partnerships, Influencer, and Growth/Marketing teams, as well as executive leadership.

This is an exceptional opportunity for a seasoned communicator who is nimble, collaborative, detail-oriented, and who loves dogs.

One Team: We don’t think of ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don’t think departments matter. We’d rather align ourselves to the goals we’re working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically.

We are skeptical about everything and precious about nothing:  Ideas can and should come from anywhere, and we aren’t tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there’s a better or more impactful way to solve problems.

We consider the customer journey in all of our decisions:  We know that no interaction exists in a silo and therefore understand how important every single one is.  We ensure our strategy sets prospective and new customers up for success and drives long-term retention.  We answer questions and address problems early and proactively.  We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically.

We Execute For Impact: We don’t subscribe to “best practices” or “industry KPIs”. We’re uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. Similarly, we don’t subscribe to rigid or classical expectations of roles – i.e. acquisition is hyper-focused on improving customer retention and experience.

We Are Focused and Work Without Assumption: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, “what’s the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?”. We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don’t expect to be perfect the first time.

How You'll Make An Impact

• Reporting directly to the VP, PR & Communications, develop and implement a proactive, integrated media strategy that increases awareness of The Farmer’s Dog, evaluating variable factors such as market conditions, audience dynamics, and channel effectiveness to select the most impactful methods and approaches.
• Work through complex communications challenges that require in-depth analysis and creative problem-solving, exercising independent judgment to determine the right course of action when no clear precedent exists.
• Determine methods and procedures on new assignments, including how the team approaches emerging media opportunities, evolving brand narratives, and new platform strategies.
• Oversee the creation of all press materials, including press releases, media kits, executive briefing documents, and thought leadership content, holding every deliverable to a high standard of craft and strategic alignment.
• Develop and execute crisis communications strategies by analyzing potential vulnerabilities and evaluating response options across variable scenarios, building proactive frameworks that protect brand reputation.
• Build and leverage a broad network of media contacts extending beyond core PR relationships into adjacent areas including business press, trade media, lifestyle, and influencer ecosystems to maximize coverage and brand visibility.
• Define and own key PR metrics, provide insight-driven reporting to leadership on performance, coverage quality, and strategic opportunities, with recommendations grounded in rigorous analysis.
• Coordinate activities of junior PR staff or project-based contributors, providing direction and guidance as a team lead to ensure quality, consistency, and alignment with strategic priorities.
• Represent The Farmer’s Dog at trade shows and industry events, expanding the organization’s external network and building brand visibility with key stakeholders.
• Partner closely with Brand, Social Media, Partnerships, Influencer, and Growth teams, as well as executive leadership, to ensure PR initiatives are fully integrated and amplify broader business goals

We're Excited About You Because

• You have a minimum of 8 years of related PR experience with a Bachelor’s degree; or 6 years with a Master’s degree; or a PhD with 3 years of experience; or equivalent experience that demonstrates wide-ranging expertise in the discipline.
• You bring broad, deep knowledge across the full PR spectrum such as media relations, brand communications, thought leadership, crisis, and content, and apply that knowledge creatively to resolve complex, non-routine challenges.
• You exercise strong independent judgment when facing complex issues with variable factors. You know how to evaluate the situation, select the right methods and criteria, and determine the best path forward.
• You have a wide network of media relationships that extends outside your immediate specialty, spanning consumer, business, trade, and lifestyle media, and you know how to activate those relationships strategically to tell a compelling story.
• You have experience coordinating the work of others, providing direction, reviewing output, and serving as a team lead taking ownership of outcomes beyond your individual contribution.
• You love writing in all its forms, from the precision of a headline to the depth of an executive narrative, and you hold yourself and your team to an exceptionally high editorial standard.
• You are an excellent communicator (verbal and written) who can adapt tone and register for any audience, from journalists to C-suite executives.
• You are detail-oriented, proactive, and comfortable managing multiple complex projects simultaneously without losing strategic clarity.
• You have a sophisticated understanding of social media platforms, influencer ecosystems, and the evolving media landscape.
• You build trust quickly across functions, facilitate alignment effectively, and drive shared goals across Brand, Social, Partnerships, and Growth teams.
• You love dogs.

Office Guidelines

We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement.

Our Belonging Philosophy:

At TFD, we believe Belonging is a shared commitment to creating a workplace where every person feels respected, valued, and empowered to be themselves. When people feel a true sense of belonging, they do their best work, take smart risks, and bring forward diverse perspectives — leading to stronger decisions and deeper relationships.

We anchor this belief in a simple phrase: “Everyone’s welcome at the dog park.” No matter your background, identity, or role, there’s space for you here. There’s no one way to show up at the dog park— just shared space, mutual respect, and the freedom to be yourself. Being included is just the beginning, it’s about contributing your voice, growing through challenges, and building trust through shared goals. This philosophy guides how we lead, how we hire, how we communicate, and how we grow.
                    
We continuously evaluate to ensure we are creating a consistent experience that cultivates belonging for all employees, from hiring and performance reviews to talent development. We also believe Belonging happens in everyday moments of connection; lunch with a new teammate, a shared laugh, or a quick story about your weekend. Our structure includes biannual employee surveys, manager training, TFD camps, and support from Humans to ensure we’re listening and learning from our Team.

Together, these efforts reflect what Belonging means at TFD: a culture where everyone can thrive.

A Few of Our Best Benefits

• Dog-friendly office in SoHo
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO 
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

Equal Employment Opportunity Statement

The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.

Reasonable Accommodations

TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.  If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humansops@thefarmersdog.com.

We're Here to Help

We’re happy to answer any questions you may have about the position or our hiring process - please reach out at careers@thefarmersdog.com.

Who We Are

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#LongLiveDogs

What We Stand For and Where You’ll Come In

The Farmer’s Dog is looking for a strategic Acquisition Manager, Paid Social to join our acquisition team. In this role, you will lead planning, strategy, experimentation, and execution for TFD’s core product lines across key paid social channels, with the opportunity to influence different channels as well. You’ll work closely with teams across the business to understand the efficacy of our tests and work daily to implement a world-class paid social program that fuels customer growth while clearly cementing The Farmer’s Dog as an authoritative resource for pet health & wellness information. 

This role requires someone motivated to set and exceed aggressive key results through an approach that is at once highly analytical and focused on story-telling. You should be obsessed both with deeply understanding Meta’s algorithm in search of an edge over other participants in the auction and with deeply understanding our customer’s behaviors and needs. You have a history of empowering your creative team to design winning creative messages for different moments in the customer journey and you’ve innovated ways to leverage Meta’s pixel to accomplish this in the past.

One Team: We don’t think of ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don’t think departments matter. We’d rather align ourselves to the goals we’re working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically.

We are skeptical about everything and precious about nothing:  Ideas can and should come from anywhere, and we aren’t tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there’s a better or more impactful way to solve problems.

We consider the customer journey in all of our decisions:  We know that no interaction exists in a silo and therefore understand how important every single one is.  We ensure our strategy sets prospective and new customers up for success and drives long-term retention.  We answer questions and address problems early and proactively.  We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically.

We Execute For Impact: We don’t subscribe to “best practices” or “industry KPIs”. We’re uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. Similarly, we don’t subscribe to rigid or classical expectations of roles – i.e. acquisition is hyper-focused on improving customer retention and experience.

We Are Focused and Work Without Assumption: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, “what’s the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?”. We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don’t expect to be perfect the first time.

How You'll Make An Impact

• Own and evolve channel strategy: Develop and execute a forward-looking paid social and native strategy that not only scales current performance but unlocks new growth levers—balancing efficiency, incrementality, and long-term value.
• Drive measurement and attribution rigor: Architect and continuously refine a cross-channel attribution framework (in partnership with analytics) that quantifies true incremental impact, informs budget allocation, and improves forecasting accuracy across the marketing mix.
• Deliver against performance outcomes: End-to-end ownership of paid social and native channels, consistently achieving (and exceeding) monthly targets across CPA, volume, and LTV while proactively identifying risks and opportunities.
• Lead partner and vendor ecosystem: Identify, evaluate, negotiate, and onboard best-in-class partners, platforms, and tools.
• Champion creative excellence: Partner closely with internal creative and brand teams to develop high-performing, insight-driven creative systems (not just assets), including testing roadmaps, messaging frameworks, landing experiences, and personalization strategies.
• Drive cross-functional alignment for growth: Collaborate with retention, lifecycle, and product teams to optimize full-funnel performance, and ensure acquisition efforts translate into strong payback periods, improved LTV, and sustainable growth.
• Operationalize testing and learning: Establish a disciplined experimentation roadmap (creative, audience, channel, and bidding) with clear hypotheses, success criteria, and learnings that feed back into strategy.
• Explore program innovation: Leverage AI-driven tools and platforms to optimize campaign performance and account structure, accelerate creative production, and uncover scalable growth opportunities; demonstrate a strong understanding of how to apply AI strategically within paid social to improve media efficiency.
• Translate data into action: Turn complex performance data into clear narratives and actionable insights for both day-to-day optimization and executive-level decision making.

We're Excited About You Because

• 3-5+ years experience managing performance marketing campaigns for direct to consumer brands, subscription business models are a plus
• Experience managing multi-million dollar budgets across major paid social (including programmatic) and channels. You’ll use your hands-on experience with these channels to design and execute a holistic, effective strategy
• You are strong in data viz - you always translate jargon and tables into digestible information because you know that empowering your team makes you more effective. SQL is a plus
• You approach everything with a testing mindset - you know how to run an effective A/B test, the value of incrementality, and the impact of any experiment you run
• Challenges excite you - you enjoy finding solutions and thinking at both the strategic and tactical level
• You are able to thrive in a fast-paced and ambiguous environment, naturally curious and proactive self-starter, constantly on the lookout for new opportunities and solutions
• You’re an owner, have excellent problem-solving skills and can prioritize tasks effectively, with a strong attention to detail
• You are detail-oriented and proactive, you thrive as a self-starter and excel in managing multiple projects simultaneously
• You're a skilled communicator and have the ability to absorb and distill complexity into simple terms to drive decision making
• You love dogs

Office Guidelines

We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement.

Our Belonging Philosophy:

At TFD, we believe Belonging is a shared commitment to creating a workplace where every person feels respected, valued, and empowered to be themselves. When people feel a true sense of belonging, they do their best work, take smart risks, and bring forward diverse perspectives — leading to stronger decisions and deeper relationships.

We anchor this belief in a simple phrase: “Everyone’s welcome at the dog park.” No matter your background, identity, or role, there’s space for you here. There’s no one way to show up at the dog park— just shared space, mutual respect, and the freedom to be yourself. Being included is just the beginning, it’s about contributing your voice, growing through challenges, and building trust through shared goals. This philosophy guides how we lead, how we hire, how we communicate, and how we grow.
                    
We continuously evaluate to ensure we are creating a consistent experience that cultivates belonging for all employees, from hiring and performance reviews to talent development. We also believe Belonging happens in everyday moments of connection; lunch with a new teammate, a shared laugh, or a quick story about your weekend. Our structure includes biannual employee surveys, manager training, TFD camps, and support from Humans to ensure we’re listening and learning from our Team.

Together, these efforts reflect what Belonging means at TFD: a culture where everyone can thrive.

A Few of Our Best Benefits

• Dog-friendly office in SoHo
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO 
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

Equal Employment Opportunity Statement

The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.

Reasonable Accommodations

TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.  If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humansops@thefarmersdog.com.

We're Here to Help

We’re happy to answer any questions you may have about the position or our hiring process - please reach out at careers@thefarmersdog.com.

Who We Are

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#LongLiveDogs

What We Stand For and Where You’ll Come In

As the Procurement Operations Manager, you’ll be responsible for managing the internal processes and tooling that keep the procurement team operating efficiently across shared workstreams. You will play a critical role in supporting Stage 0 commercialization and new item onboarding, ensuring strong coordination, visibility, and execution across cross functional teams—while enabling Category Owners to engage earlier and own sourcing strategy.

You will partner closely with PD, FSQR, Manufacturing, Supply Chain Strategy, and other cross functional teams to ensure smooth execution of high impact initiatives. This role serves as the operational bridge across procurement and the broader organization, driving alignment, clarity, and operational rigor.

This position requires a strategic thinker with strong leadership and communication skills, as well as a highly analytical and organized mindset. You will help elevate how Procurement operates by introducing scalable processes, improving visibility, and enabling more data driven decision making. This role will also manage an analyst and reports to the Procurement Director.

One Team: We don’t think of ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don’t think departments matter. We’d rather align ourselves to the goals we’re working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically.

We are skeptical about everything and precious about nothing:  Ideas can and should come from anywhere, and we aren’t tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there’s a better or more impactful way to solve problems.

We consider the customer journey in all of our decisions:  We know that no interaction exists in a silo and therefore understand how important every single one is.  We ensure our strategy sets prospective and new customers up for success and drives long-term retention.  We answer questions and address problems early and proactively.  We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically.

We Execute For Impact: We don’t subscribe to “best practices” or “industry KPIs”. We’re uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. Similarly, we don’t subscribe to rigid or classical expectations of roles – i.e. acquisition is hyper-focused on improving customer retention and experience.

We Are Focused and Work Without Assumption: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, “what’s the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?”. We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don’t expect to be perfect the first time.

How You'll Make An Impact

Procurement Operations & Analytics

• Build and maintain operational frameworks that improve how the procurement team collaborates, prioritizes work and delivers against goals.
• Identify opportunities to streamline and standardize repeatable processes, ensuring clarity and efficiency across initiatives.
• Develop scalable systems and documentation practices that support transparency, accountability, and continuous improvement.
• Serve as a central coordinator for internal workflows, ensuring roles, responsibilities, and timelines are clearly defined and adhered to.
• Manage and develop the Procurement Analyst, setting priorities and ensuring strong execution across key operational and analytical workstreams.
• Oversee market and commodity tracking (e.g., proteins, packaging inputs, freight), ensuring timely, accurate insights are available to inform sourcing strategies and reforecasting.
• Drive reporting and data visibility across procurement, including cost tracking, supplier performance, and key risk indicators.
• Translate data into actionable insights to support Category Owners and leadership in decision making.

New Products & Commercialization Support

• Support procurement execution for Stage 0 commercialization and new product introductions by coordinating timelines, inputs and cross functional alignment.
• Partner with Category Owners, who retain ownership of sourcing strategy, to ensure early engagement, clear requirements, and alignment on ingredient sourcing, cost targets, and timelines.
• Help facilitate supplier identification, evaluation, and onboarding in collaboration with Category Owners, ensuring alignment with broader sourcing strategies.
• Drive visibility into risks, dependencies, and readiness across stakeholders, ensuring issues are surfaced and addressed early.
• Lead coordination of procurement workstreams for new coman setup, ensuring readiness across contracting, ingredient availability, and documentation.
• Act as a central point of coordination for cross functional partners, ensuring procurement related requirements and risks are proactively managed.
• Establish and track timelines, dependencies, and ownership within the procurement team to support smooth coman onboarding.

We're Excited About You Because

• You have 5+ years of experience in Purchasing, Supply Chain, or Manufacturing roles.
• In depth knowledge of Lean and Six Sigma methodologies and tools.
• You have excellent analytics skills and a proven track record of translating data driven insight into action and consumer facing impact.
• You have clear, confident and persuasive verbal & written communication skills when working with a diverse group of cross stakeholders
• You have project management experience and the ability to drive initiatives from concept to implementation.
• You are a strong problem-solver and take a proactive approach to overcoming operational challenges.
• You are adaptable and resilient in a dynamic and rapidly evolving business environment.
• You’re experienced in leveraging vendor relationships, project management, and conflict resolution.
• You develop strategies and take them through implementation and have a strong understanding of economics and analysis of value engineering.
• You’re willing to travel up to 25% of the time

Office Guidelines

We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement.

Our Belonging Philosophy:

At TFD, we believe Belonging is a shared commitment to creating a workplace where every person feels respected, valued, and empowered to be themselves. When people feel a true sense of belonging, they do their best work, take smart risks, and bring forward diverse perspectives — leading to stronger decisions and deeper relationships.

We anchor this belief in a simple phrase: “Everyone’s welcome at the dog park.” No matter your background, identity, or role, there’s space for you here. There’s no one way to show up at the dog park— just shared space, mutual respect, and the freedom to be yourself. Being included is just the beginning, it’s about contributing your voice, growing through challenges, and building trust through shared goals. This philosophy guides how we lead, how we hire, how we communicate, and how we grow.
                    
We continuously evaluate to ensure we are creating a consistent experience that cultivates belonging for all employees, from hiring and performance reviews to talent development. We also believe Belonging happens in everyday moments of connection; lunch with a new teammate, a shared laugh, or a quick story about your weekend. Our structure includes biannual employee surveys, manager training, TFD camps, and support from Humans to ensure we’re listening and learning from our Team.

Together, these efforts reflect what Belonging means at TFD: a culture where everyone can thrive.

A Few of Our Best Benefits

• Dog-friendly office in SoHo
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO 
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

Equal Employment Opportunity Statement

The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.

Reasonable Accommodations

TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.  If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humansops@thefarmersdog.com.

We're Here to Help

We’re happy to answer any questions you may have about the position or our hiring process - please reach out at careers@thefarmersdog.com.

Who We Are

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#LongLiveDogs

What We Stand For and Where You’ll Come In

The Senior Category Manager is a strategic leadership role within Procurement, reporting to the Procurement Director. This role partners closely with the Director to translate procurement strategies into actionable category plans that align with key business objectives. The position owns the end to end sourcing lifecycle for produce and dry food ingredients, including market intelligence, contracting, supplier management, cost optimization, risk mitigation and cross-functional communication.

This leader is a self starter who can interpret complex produce and dry food ingredients markets, proactively identify risks and opportunities and translate them into clear, actionable guidance for the business. Success in this role requires strong judgment, data driven decision making, executive ready communication and the ability to execute against complex, high impact business goals.

One Team: We don’t think of ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don’t think departments matter. We’d rather align ourselves to the goals we’re working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically.

We are skeptical about everything and precious about nothing:  Ideas can and should come from anywhere, and we aren’t tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there’s a better or more impactful way to solve problems.

We consider the customer journey in all of our decisions:  We know that no interaction exists in a silo and therefore understand how important every single one is.  We ensure our strategy sets prospective and new customers up for success and drives long-term retention.  We answer questions and address problems early and proactively.  We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically.

We Execute For Impact: We don’t subscribe to “best practices” or “industry KPIs”. We’re uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. Similarly, we don’t subscribe to rigid or classical expectations of roles – i.e. acquisition is hyper-focused on improving customer retention and experience.

We Are Focused and Work Without Assumption: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, “what’s the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?”. We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don’t expect to be perfect the first time.

How You'll Make An Impact

• Develop and execute the multi-year produce and dry food ingredients category strategy and sourcing roadmap in alignment with commercialization goals, product quality standards, cost optimization targets and supply chain resilience objectives.
• Serve as the produce and dry food ingredients category subject matter expert, owning market & commodity intelligence, supplier landscape analysis and technology awareness across the category.
• Lead RFPs, conduct contract negotiations and supplier performance reviews to drive continuous improvement across key category KPIs including supplier quality, cost variance and service performance.
• Provide accurate cost forecasts and scenario modeling, translating complex market and supplier data into actionable insights that guide category strategy and executive decision-making.
• Own supplier and cost optimization initiatives by identifying opportunities to reduce total category spend while sourcing the highest quality ingredients at competitive terms.
• Manage supply continuity and obsolescence risks, implementing proactive mitigation strategies to minimize disruptions.
• Partner with R&D, FSQR and Commercialization to ensure produce and dry food ingredients sourcing deliverables are seamlessly executed in support of new product development and commercialization initiatives.
• Track project timelines, sourcing deliverables and supplier readiness, proactively escalating potential delays or risks.
• Build and manage executive-level supplier relationships, establishing governance frameworks, leading strategic business reviews and driving long-term value creation across key partnerships.
• Lead, mentor and develop a high performing produce and dry food ingredients team, fostering a culture of ownership, data driven decision making and proactive problem solving.
• Elevate the team’s strategic thinking on markets and risks, translating tactical insights into actionable recommendations for the business.

We're Excited About You Because

• You have 7+ years of experience in sourcing, procurement, or operations, preferably within consumer goods, food, or related manufacturing.
• You bring 3–5+ years of experience in produce and dry food ingredients category management.
• You are a self starter with strong analytical and financial aptitude, comfortable working with commodity markets, cost model and scenario analysis.
• You have a proven track record of developing and executing category strategies that deliver measurable business impact across cost, quality and supply assurance.
• You are an effective communicator, able to convey complex market and sourcing narratives clearly across multiple levels of the organization.
• You are a confident negotiator and influencer who builds strong supplier partnerships while maintaining clear governance and commercial discipline.
• You balance strategic thinking with operational follow through, ensuring plans translate into results.
• You’re an effective team leader and mentor, capable of balancing tactical execution with strategic alignment.
• You are proficient in Excel, e-procurement tools, and comfortable working within Google and Microsoft Suites.
• You’re willing to travel up to 25% of the time.

Office Guidelines

We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement.

Our Belonging Philosophy:

At TFD, we believe Belonging is a shared commitment to creating a workplace where every person feels respected, valued, and empowered to be themselves. When people feel a true sense of belonging, they do their best work, take smart risks, and bring forward diverse perspectives — leading to stronger decisions and deeper relationships.

We anchor this belief in a simple phrase: “Everyone’s welcome at the dog park.” No matter your background, identity, or role, there’s space for you here. There’s no one way to show up at the dog park— just shared space, mutual respect, and the freedom to be yourself. Being included is just the beginning, it’s about contributing your voice, growing through challenges, and building trust through shared goals. This philosophy guides how we lead, how we hire, how we communicate, and how we grow.
                    
We continuously evaluate to ensure we are creating a consistent experience that cultivates belonging for all employees, from hiring and performance reviews to talent development. We also believe Belonging happens in everyday moments of connection; lunch with a new teammate, a shared laugh, or a quick story about your weekend. Our structure includes biannual employee surveys, manager training, TFD camps, and support from Humans to ensure we’re listening and learning from our Team.

Together, these efforts reflect what Belonging means at TFD: a culture where everyone can thrive.

A Few of Our Best Benefits

• Dog-friendly office in SoHo
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO 
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

Equal Employment Opportunity Statement

The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.

Reasonable Accommodations

TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.  If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humansops@thefarmersdog.com.

We're Here to Help

We’re happy to answer any questions you may have about the position or our hiring process - please reach out at careers@thefarmersdog.com.

Who We Are

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#LongLiveDogs

What We Stand For and Where You’ll Come In

Our IT group takes pride in representing ,interfacing and being embedded in  the entire organization. We’re looking for an IT Helpdesk Technician to help expand our internal IT capabilities and ensure our technology runs seamlessly throughout the company, delivering meaningful and joyful experiences to our employees. You’ll work closely with employees across the organization to troubleshoot and resolve daily technology issues. This role is for someone with a passion for technology who is eager to learn, and continually seeks ways to improve the IT experience for their partners.

One Team: We don’t think of ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don’t think departments matter. We’d rather align ourselves to the goals we’re working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically.

We are skeptical about everything and precious about nothing:  Ideas can and should come from anywhere, and we aren’t tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there’s a better or more impactful way to solve problems.

We consider the customer journey in all of our decisions:  We know that no interaction exists in a silo and therefore understand how important every single one is.  We ensure our strategy sets prospective and new customers up for success and drives long-term retention.  We answer questions and address problems early and proactively.  We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically.

We Execute For Impact: We don’t subscribe to “best practices” or “industry KPIs”. We’re uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. Similarly, we don’t subscribe to rigid or classical expectations of roles – i.e. acquisition is hyper-focused on improving customer retention and experience.

We Are Focused and Work Without Assumption: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, “what’s the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?”. We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don’t expect to be perfect the first time.

How You'll Make An Impact

• Serve as the face of the IT organization by responding to helpdesk tickets promptly with a customer-focused approach, ensuring employees receive the IT support they need to perform at their best.
• Provide on-site support for our New York City office, as well as remote support for employees across the country, addressing both scheduled and unexpected IT needs.
• Look for opportunities to improve IT support, processes, and tools to provide employees with a smoother and more enjoyable experience
• Assist in troubleshooting and resolving issues related to video conferencing, VoIP and telephony systems, network infrastructure, printers, and other common IT needs, escalating more complex problems to senior IT team members as necessary.
• Collaborate cross-functionally to support employee onboarding and offboarding processes.
• Assist in maintaining our portfolio of SaaS applications by processing software license requests and providing basic support for SSO-related issues under the guidance of senior IT members.
• Set up, configure, and maintain laptops, printers, and other peripheral devices to ensure employees have the necessary tools to perform their work.
• Provide live event support for company meetings, including setting up cameras, microphones, and running the meeting using Zoom Webinar software.

We're Excited About You Because

• You have experience managing a ticket queue in a helpdesk system (such as Jira, Zendesk, or HappyFox) and consistently provide timely, well-written responses.
• You have a strong foundation in troubleshooting common IT issues and maintaining clear, accurate documentation of incidents and resolutions.
• You have experience managing and administering SaaS and cloud applications, including productivity tools like Google Workspace, communication platforms such as Slack and Zoom, and identity management technologies like Okta.
• You have a foundational understanding of managed office Wi-Fi and networking infrastructure and are comfortable assisting with office network setups under supervision.
• You have strong communication skills (both written and verbal), a passion for collaborating cross-functionally, and a commitment to delivering high-quality, customer-focused service. 
• You take ownership, are organized, have excellent problem-solving skills, and can prioritize tasks effectively with strong attention to detail. 
• You are familiar with both macOS and Windows operating systems.
• You are excited to work 5 days a week in our dog-friendly office. You are also able to participate in on-call rotations for after-hours support.
• You love dogs! 

Office Guidelines

We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement. Because of the on-site nature of this role, working 5 days a week in our NYC office is required. 

Our Belonging Philosophy:

At TFD, we believe Belonging is a shared commitment to creating a workplace where every person feels respected, valued, and empowered to be themselves. When people feel a true sense of belonging, they do their best work, take smart risks, and bring forward diverse perspectives — leading to stronger decisions and deeper relationships.

We anchor this belief in a simple phrase: “Everyone’s welcome at the dog park.” No matter your background, identity, or role, there’s space for you here. There’s no one way to show up at the dog park— just shared space, mutual respect, and the freedom to be yourself. Being included is just the beginning, it’s about contributing your voice, growing through challenges, and building trust through shared goals. This philosophy guides how we lead, how we hire, how we communicate, and how we grow.
                    
We continuously evaluate to ensure we are creating a consistent experience that cultivates belonging for all employees, from hiring and performance reviews to talent development. We also believe Belonging happens in everyday moments of connection; lunch with a new teammate, a shared laugh, or a quick story about your weekend. Our structure includes biannual employee surveys, manager training, TFD camps, and support from Humans to ensure we’re listening and learning from our Team.

Together, these efforts reflect what Belonging means at TFD: a culture where everyone can thrive.

A Few of Our Best Benefits

• Dog-friendly office in SoHo
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO 
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

Equal Employment Opportunity Statement

The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.

Reasonable Accommodations

TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.  If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humansops@thefarmersdog.com.

We're Here to Help

We’re happy to answer any questions you may have about the position or our hiring process - please reach out at careers@thefarmersdog.com.

Who We Are

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#LongLiveDogs

What We Stand For and Where You’ll Come In

The Farmer’s Dog is seeking a Supply Planning Manager to evolve our supply planning function into a scalable, data- and AI-driven capability. You will own ingredient-level planning, transforming manual, spreadsheet-based processes into automated, system-driven workflows that ensure product availability while optimizing working capital and efficiency.

You will manage supplier capacity, raw material WOH, and contract performance using real-time data, advanced analytics, and scenario modeling. Partnering closely with Data Science (DSI), you’ll build and scale planning tools, data pipelines, and dashboards to improve visibility and decision-making.
This is a highly cross-functional role, working with Procurement, Manufacturing, Finance, Growth, and Product to align on plans, mitigate risk, and drive continuous improvement through automation.

This role reports to the Director of Planning & Analytics.

One Team: We don’t think of ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don’t think departments matter. We’d rather align ourselves to the goals we’re working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically.

We are skeptical about everything and precious about nothing:  Ideas can and should come from anywhere, and we aren’t tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there’s a better or more impactful way to solve problems.

We consider the customer journey in all of our decisions:  We know that no interaction exists in a silo and therefore understand how important every single one is.  We ensure our strategy sets prospective and new customers up for success and drives long-term retention.  We answer questions and address problems early and proactively.  We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically.

We Execute For Impact: We don’t subscribe to “best practices” or “industry KPIs”. We’re uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. Similarly, we don’t subscribe to rigid or classical expectations of roles – i.e. acquisition is hyper-focused on improving customer retention and experience.

We Are Focused and Work Without Assumption: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, “what’s the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?”. We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don’t expect to be perfect the first time.

How You'll Make An Impact

• Own ingredient-level supply planning, translating forecasts into automated, system-driven supply plans that align production, sourcing, and inventory across the network.
• Serve as the subject matter expert for supply planning data, models, and workflows, with full ownership of inputs, outputs, and data integrity.
• Partner with DSI to replace spreadsheet-based workflows with scalable backend systems, building data pipelines, tools, and dashboards in BigQuery, Sigma, and Hex.
• Design and evolve a next-generation, data-enabled MRP (Material Requirements Planning) framework—leveraging automation, real-time data, and advanced analytics to improve speed, accuracy, and decision quality.
• Proactively identify and eliminate inefficiencies across supply planning by deploying data-driven and AI-powered solutions.
• Partner cross-functionally with Procurement, Manufacturing, Finance, and Demand Planning to ensure alignment on system-driven plans, contract execution, and financial outcomes.
• Build and operationalize advanced scenario modeling (“what-if” simulations) to anticipate constraints, optimize tradeoffs, and enable proactive decision-making.
• Integrate product launches, transitions, and network changes into automated planning systems with clear visibility to risks and dependencies.
• Support S&OP / IBP with forward-looking, data-driven insights that enable faster, more confident decisions.
• Champion a culture shift to proactive, tech-enabled planning through automation, standardization, and continuous innovation.

We're Excited About You Because

• 5+ years of experience in supply chain, operations, or strategic planning roles, ideally in high-volume CPG or DTC environments, with a track record of managing complex SKU portfolios.
• You have a strong analytical and technical skillset with experience leveraging data to drive automated, system-based decision-making. Proficient in SQL and comfortable working across modern data tools (e.g., BigQuery, Sigma, Hex) to build scalable models, dashboards, and workflows.
• You have experience partnering with Data Science / Analytics teams to productionize data pipelines, automate reporting, and replace manual (Excel/Google Sheets) processes with backend systems.
• You have demonstrated the ability to apply advanced analytics and AI/ML-driven approaches to improve forecasting inputs, optimize inventory and supply decisions, and identify risks and opportunities.
• You have a deep understanding of supply chain metrics and modeling, including service levels (OTIF), capacity planning, inventory optimization (WOH), and cost drivers (COGS, PPV, yield), with the ability to operationalize these in data models.
• You have clear, confident and persuasive verbal & written communication skills when working with a diverse group of cross-stakeholders
• You have proven the ability to lead end-to-end initiatives—from problem definition and data exploration to building automated solutions and driving adoption.
• You are a strong problem-solver and take a proactive approach to overcoming operational challenges.
• You are adaptable and resilient in a dynamic and rapidly evolving business environment.
• You have experience integrating systems across planning, procurement, and manufacturing; familiarity with APIs, data pipelines, and modern planning architectures is a plus.
• You love dogs!

Office Guidelines

We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement.

Our Belonging Philosophy:

At TFD, we believe Belonging is a shared commitment to creating a workplace where every person feels respected, valued, and empowered to be themselves. When people feel a true sense of belonging, they do their best work, take smart risks, and bring forward diverse perspectives — leading to stronger decisions and deeper relationships.

We anchor this belief in a simple phrase: “Everyone’s welcome at the dog park.” No matter your background, identity, or role, there’s space for you here. There’s no one way to show up at the dog park— just shared space, mutual respect, and the freedom to be yourself. Being included is just the beginning, it’s about contributing your voice, growing through challenges, and building trust through shared goals. This philosophy guides how we lead, how we hire, how we communicate, and how we grow.
                    
We continuously evaluate to ensure we are creating a consistent experience that cultivates belonging for all employees, from hiring and performance reviews to talent development. We also believe Belonging happens in everyday moments of connection; lunch with a new teammate, a shared laugh, or a quick story about your weekend. Our structure includes biannual employee surveys, manager training, TFD camps, and support from Humans to ensure we’re listening and learning from our Team.

Together, these efforts reflect what Belonging means at TFD: a culture where everyone can thrive.

A Few of Our Best Benefits

• Dog-friendly office in SoHo
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO 
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

Equal Employment Opportunity Statement

The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.

Reasonable Accommodations

TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.  If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humansops@thefarmersdog.com.

We're Here to Help

We’re happy to answer any questions you may have about the position or our hiring process - please reach out at careers@thefarmersdog.com.

Who We Are

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#LongLiveDogs

What We Stand For and Where You’ll Come In

Our engineering org is growing, creating fresh opportunities to solve complex, high-impact problems at scale. This role is part of that growth: a chance to shape how we build, collaborate, and lead as we take on bigger challenges.

As an Engineering Manager, you’ll lead a team (we call them pawds 🐾) of engineers focused on delivering impactful software and growing as individuals.  Your role is to ensure both the short and long term success of the pawd: finding a balance of delivering impactful projects for the business, continuously improving team cohesion and processes, and supporting individuals progress through their careers.  You’ll embody our values and working principles, leading by example and instilling them in your pawd.  You’ll co-own your pawd’s roadmap in deep partnership with Product Managers and Product Designers while collaborating cross-functionally to ensure we’re solving the right problems at the right depth.

 We work with a modern tech stack, including Node.js, TypeScript, AWS, Docker, Terraform, Temporal, and Postgres, and are looking for engineers excited to dive into these technologies and help us push them further.

One Team: We don’t think of ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don’t think departments matter. We’d rather align ourselves to the goals we’re working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically.

We are skeptical about everything and precious about nothing:  Ideas can and should come from anywhere, and we aren’t tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there’s a better or more impactful way to solve problems.

We consider the customer journey in all of our decisions:  We know that no interaction exists in a silo and therefore understand how important every single one is.  We ensure our strategy sets prospective and new customers up for success and drives long-term retention.  We answer questions and address problems early and proactively.  We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically.

We Execute For Impact: We don’t subscribe to “best practices” or “industry KPIs”. We’re uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. Similarly, we don’t subscribe to rigid or classical expectations of roles – i.e. acquisition is hyper-focused on improving customer retention and experience.

We Are Focused and Work Without Assumption: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, “what’s the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?”. We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don’t expect to be perfect the first time.

How You'll Make An Impact

• Grow and support a pawd of 4+ engineers through thoughtful hiring, onboarding, coaching, and continuous feedback
• Create an environment of high trust, ownership, and clarity where engineers are proud of their work and aligned on priorities
• Partner with staff and senior engineers to guide your pawd’s technical direction, ensuring scalable systems, clean architecture, and strong engineering craft
• Promote a culture of learning through architecture reviews, incident reviews, and peer mentorship
• Partner with product managers to shape strategy and roadmaps, adapt priorities and deliver meaningful outcomes
• Ensure your pawd’s work aligns with company goals and customer impact
• Contribute to the evolution of our engineering organization by improving how we hire, build, and collaborate across pawds
• Operate with urgency and intentionality by moving quickly and focusing on the right problems while improving how we work

We're Excited About You Because

• You have 5+ years of software engineering experience
• You have 3+ years of engineering management experience leading a high-performing team, supporting day-to-day execution, setting goals, and coaching for growth and development.
• You have experience efficiently delegating group responsibilities, conducting 1:1’s, managing performance and providing frequent, clear, relevant feedback
• You lead with curiosity and ownership to remove blockers, drive clarity, and make sure your pawd and product succeed
• You have proven ability architecting for high-scalability and availability
• You have a customer-centric mentality and experience collaborating with product, design, data, and other key stakeholders
• You are able to thrive in a fast-paced and ambiguous environment, naturally curious and proactive self-starter, constantly on the lookout for new opportunities and solutions
• You're a skilled communicator and have the ability to absorb and distill complexity into simple terms to drive decision making
• You love dogs

Office Guidelines

We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement.

Our Belonging Philosophy:

At TFD, we believe Belonging is a shared commitment to creating a workplace where every person feels respected, valued, and empowered to be themselves. When people feel a true sense of belonging, they do their best work, take smart risks, and bring forward diverse perspectives — leading to stronger decisions and deeper relationships.

We anchor this belief in a simple phrase: “Everyone’s welcome at the dog park.” No matter your background, identity, or role, there’s space for you here. There’s no one way to show up at the dog park— just shared space, mutual respect, and the freedom to be yourself. Being included is just the beginning, it’s about contributing your voice, growing through challenges, and building trust through shared goals. This philosophy guides how we lead, how we hire, how we communicate, and how we grow.
                    
We continuously evaluate to ensure we are creating a consistent experience that cultivates belonging for all employees, from hiring and performance reviews to talent development. We also believe Belonging happens in everyday moments of connection; lunch with a new teammate, a shared laugh, or a quick story about your weekend. Our structure includes biannual employee surveys, manager training, TFD camps, and support from Humans to ensure we’re listening and learning from our Team.

Together, these efforts reflect what Belonging means at TFD: a culture where everyone can thrive.

A Few of Our Best Benefits

• Dog-friendly office in SoHo
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO 
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

Equal Employment Opportunity Statement

The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.

Reasonable Accommodations

TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.  If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humansops@thefarmersdog.com.

We're Here to Help

We’re happy to answer any questions you may have about the position or our hiring process - please reach out at careers@thefarmersdog.com.

Who We Are

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#LongLiveDogs

What We Stand For and Where You’ll Come In

The Senior Finance Manager, Innovation & Product Development will own the financial rigor behind TFD's product development pipeline, serving as the primary finance partner to our Innovation and Product Development function. This role sits at the intersection of strategy and execution – building the business cases, proforma P&Ls views, and margin analyses that inform which products we develop and how we bring them to market. You will be a key stakeholder in stage gate decisions, translating complex product development workstreams into clear financial narratives that shape how we evaluate innovation projects.

This role will need to evaluate new product concepts across multiple channels, product formats, and go-to-market strategies – bringing financial discipline to an increasingly dynamic portfolio. This position reports to the Director, Finance.

One Team: We don’t think of ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don’t think departments matter. We’d rather align ourselves to the goals we’re working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically.

We are skeptical about everything and precious about nothing:  Ideas can and should come from anywhere, and we aren’t tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there’s a better or more impactful way to solve problems.

We consider the customer journey in all of our decisions:  We know that no interaction exists in a silo and therefore understand how important every single one is.  We ensure our strategy sets prospective and new customers up for success and drives long-term retention.  We answer questions and address problems early and proactively.  We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically.

We Execute For Impact: We don’t subscribe to “best practices” or “industry KPIs”. We’re uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. Similarly, we don’t subscribe to rigid or classical expectations of roles – i.e. acquisition is hyper-focused on improving customer retention and experience.

We Are Focused and Work Without Assumption: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, “what’s the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?”. We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don’t expect to be perfect the first time.

How You'll Make An Impact

• Serve as the primary finance business partner for the Innovation and Product Development function, building trusted relationships with senior leaders and becoming a go-to thought partner on the financial implications of innovation decisions.
• Own the end-to-end financial analysis for the stage gate process – from early-stage opportunity sizing and concept evaluation through to launch-ready pro-forma P&Ls, payback analyses, and margin estimates that inform executive decisions.
• Develop,maintain and improve financial frameworks for evaluating new products across channels, adapting models as the business expands into new formats and go-to-market strategies.
• Present financial analysis and recommendations in monthly stage gate meetings with senior leadership, proactively surfacing risks, challenging assumptions, and providing strategic guidance to help prioritize the innovation portfolio.
• Own the Innovation and Product Development operating expense and capital expenditure budgets, partnering with budget owners on forecasting, variance analysis, and identifying opportunities for efficiency.
• Support competitive pricing analysis and provide cost-informed perspectives on pricing strategy for new and existing products in partnership with the broader finance team.
• Contribute to monthly business reviews, forecasting cycles, and long-range planning by providing the innovation and product development perspective on new product contributions, margin trajectories, and research spend.
• Drive continuous improvement in financial processes and tools related to the innovation pipeline, building scalable frameworks that can support a growing and increasingly complex product portfolio.
• Conduct ad-hoc strategic analyses as needed to inform leadership decisions on product strategy, capital allocation, and portfolio prioritization.

We're Excited About You Because

• You have 7+ years of experience in FP&A, strategic finance, or finance business partnering, ideally within a high-growth consumer, CPG, or food/beverage company.
• You have experience partnering with product development, innovation, or R&D teams and understand the financial dynamics of bringing new products from concept to market (preferred).
• You're a strong model builder who thrives in ambiguity – comfortable creating financial frameworks from scratch when there's no template to follow, and exercising independent judgment on methodology and assumptions.
• You bring a strategic mindset paired with attention to detail – you can step back to evaluate portfolio-level trade-offs while also diving deep into the cost structure of an individual product.
• You're a confident communicator who can distill complex financial analysis into clear, actionable recommendations for senior leadership and cross-functional partners.
• You're proactive and opinionated in a productive way – you don't wait to be asked, you surface risks early, challenge ideas constructively, and advocate for the right outcome for TFD.
• You have a strong grasp of operations and supply chain dynamics and understand how formulation, procurement, and manufacturing decisions flow through to the P&L.
• You're a strong executor who can manage multiple concurrent projects with competing timelines, balancing thoroughness with speed.
• You build strong cross-functional relationships and can effectively facilitate alignment across groups with different priorities and perspectives.
• You’re proficient in Excel/Google Sheets with strong financial modeling skills, and have a mindset of continuously improving processes and proactively identifying opportunities to automate and increase efficiency. Familiarity with Looker and/or Sigma is preferred, along with experience with systems like Workday.
• You love dogs.

Office Guidelines

We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement.

Our Belonging Philosophy:

At TFD, we believe Belonging is a shared commitment to creating a workplace where every person feels respected, valued, and empowered to be themselves. When people feel a true sense of belonging, they do their best work, take smart risks, and bring forward diverse perspectives — leading to stronger decisions and deeper relationships.

We anchor this belief in a simple phrase: “Everyone’s welcome at the dog park.” No matter your background, identity, or role, there’s space for you here. There’s no one way to show up at the dog park— just shared space, mutual respect, and the freedom to be yourself. Being included is just the beginning, it’s about contributing your voice, growing through challenges, and building trust through shared goals. This philosophy guides how we lead, how we hire, how we communicate, and how we grow.
                    
We continuously evaluate to ensure we are creating a consistent experience that cultivates belonging for all employees, from hiring and performance reviews to talent development. We also believe Belonging happens in everyday moments of connection; lunch with a new teammate, a shared laugh, or a quick story about your weekend. Our structure includes biannual employee surveys, manager training, TFD camps, and support from Humans to ensure we’re listening and learning from our Team.

Together, these efforts reflect what Belonging means at TFD: a culture where everyone can thrive.

A Few of Our Best Benefits

• Dog-friendly office in SoHo
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO 
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

Equal Employment Opportunity Statement

The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.

Reasonable Accommodations

TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.  If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humansops@thefarmersdog.com.

We're Here to Help

We’re happy to answer any questions you may have about the position or our hiring process - please reach out at careers@thefarmersdog.com.

Who We Are

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#LongLiveDogs

What We Stand For and Where You’ll Come In

The Finance Manager (FP&A), will be a key business partner to stakeholders within the Product, Marketing & Customer Care departments. You will focus on supporting experimentation across Merchandising and Marketing through payback and IRR analysis, driving business reporting and strategic insights across projects, and managing budgets. This role reports to the Senior Manager, Finance and is a great opportunity to help grow our business, helping dogs everywhere live healthier & happier lives. 

One Team: We don’t think of ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don’t think departments matter. We’d rather align ourselves to the goals we’re working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically.

We are skeptical about everything and precious about nothing:  Ideas can and should come from anywhere, and we aren’t tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there’s a better or more impactful way to solve problems.

We consider the customer journey in all of our decisions:  We know that no interaction exists in a silo and therefore understand how important every single one is.  We ensure our strategy sets prospective and new customers up for success and drives long-term retention.  We answer questions and address problems early and proactively.  We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically.

We Execute For Impact: We don’t subscribe to “best practices” or “industry KPIs”. We’re uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. Similarly, we don’t subscribe to rigid or classical expectations of roles – i.e. acquisition is hyper-focused on improving customer retention and experience.

We Are Focused and Work Without Assumption: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, “what’s the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?”. We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don’t expect to be perfect the first time.

How You'll Make An Impact

• Conduct, maintain and track progress of payback and IRR analysis for merchandising and marketing experiments, clearly communicating results and working with business partners to inform future investment decisions.
• Build and maintain reporting that connects experimentation results to broader financial outcomes, surfacing insights on CAC, LTV, and margin to support day-to-day and strategic decision making.
• Proactively propose and execute adhoc analyses–such as sizing the financial impact of merchandising strategies or product line cannibalization–in order to deliver actionable recommendations to leadership.
• Partner closely with Acquisition Marketing to analyze channel efficiency, experiment effectiveness, and performance drivers, helping optimize spend across channels while balancing scale, efficiency, and payback.
• Support our test-and-learn efforts by developing financial guardrails, scenario analyses, and sensitivity models to help teams prioritize our highest impact initiatives.
• Own the opex planning, forecasting, and variance analysis across core business partnerships including Acquisition, Brand, Retention, and Product, providing clear visibility into spend, opportunities, and risks.
• Actively participate in the bi-annual planning/monthly re-forecasting process
• Partner with other members of Finance to integrate the latest outlooks effectively into forecasts, models, and other financial analyses
• Continuously improve financial models, reporting processes, and documentation to increase efficiency, consistency, and clarity not just in Finance but across Growth & product workflows.
• Work in close partnership with the Finance Manager supporting Customer Care to ensure a seamless and coordinated approach across all aspects of the Marketing and related functions.

We're Excited About You Because

• You have 5+ years of experience in strategic finance, finance business partnering, consulting, banking, or related finance experience. Bonus points if you’ve worked in a Direct-to-Consumer/Subscription  business or have business partnering experience with Marketing and/or Product teams
• You're adept at financial model building, possess a strong grasp of acquisition and marketing dynamics, and understand the nuances of subscription-based businesses.
• You're an expert in Microsoft Excel/Google Sheets skills with extensive analytical, financial forecasting, and modeling experience (Sigma is also a plus)
• You're a skilled communicator and have the ability to absorb and distill complexity into simple terms to drive decision making and can navigate ambiguity.
• You are detail-oriented and proactive, you thrive as a self-starter and excel in managing multiple projects simultaneously.
• You are an owner, have excellent problem-solving skills and can prioritize tasks effectively.
• You are a strong executor—comfortable rolling up your sleeves to dive into the details while also stepping back to drive strategic initiatives forward.
• You are able to build strong cross-functional relationships, effectively facilitate discussions and drive consensus. 
• Familiarity with Looker is preferred, and experience with ERP systems like NetSuite are a plus!
• You love dogs.

Office Guidelines

We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement.

Our Belonging Philosophy:

At TFD, we believe Belonging is a shared commitment to creating a workplace where every person feels respected, valued, and empowered to be themselves. When people feel a true sense of belonging, they do their best work, take smart risks, and bring forward diverse perspectives — leading to stronger decisions and deeper relationships.

We anchor this belief in a simple phrase: “Everyone’s welcome at the dog park.” No matter your background, identity, or role, there’s space for you here. There’s no one way to show up at the dog park— just shared space, mutual respect, and the freedom to be yourself. Being included is just the beginning, it’s about contributing your voice, growing through challenges, and building trust through shared goals. This philosophy guides how we lead, how we hire, how we communicate, and how we grow.
                    
We continuously evaluate to ensure we are creating a consistent experience that cultivates belonging for all employees, from hiring and performance reviews to talent development. We also believe Belonging happens in everyday moments of connection; lunch with a new teammate, a shared laugh, or a quick story about your weekend. Our structure includes biannual employee surveys, manager training, TFD camps, and support from Humans to ensure we’re listening and learning from our Team.

Together, these efforts reflect what Belonging means at TFD: a culture where everyone can thrive.

A Few of Our Best Benefits

• Dog-friendly office in SoHo
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO 
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

Equal Employment Opportunity Statement

The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.

Reasonable Accommodations

TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.  If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humansops@thefarmersdog.com.

We're Here to Help

We’re happy to answer any questions you may have about the position or our hiring process - please reach out at careers@thefarmersdog.com.

Who We Are

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#LongLiveDogs

What We Stand For and Where You’ll Come In

At The Farmer's Dog, we believe the best customer experience comes from owning the technology that powers it. That's why we design, build, and operate our systems in-house, from subscription and e-commerce to fulfillment and delivery, so that every dog and human gets the right experience, every time.

Our engineers work on problems that matter and that are hard: evolving systems to support rapid growth, building platforms flexible enough to serve customers with many different needs, and creating product experiences that didn't exist before.

You'll join a group of talented engineers and managers who care deeply about building reliable, scalable systems and about working well together. Here, you'll have the space and agency to help scale the business, solve novel customer problems, and build strong relationships along the way.

If you want to make an outsized impact on technology, on customers, and on the lives of dogs everywhere this is the right place for you.

As a Senior Software Engineer on the Customer Care Tools & Intelligence (CCTI) team, you'll be at the center of how our Customer Care Advisors deliver iconic care. Our goal is to empower advisors to provide personalized care that meets each customer’s needs, by building thoughtfully designed tools powered by AI and other technologies. We build and maintain the internal CRM and tooling that advisors use every day. You'll work full stack across our CRM, backend services, and AI integrations, partnering closely with Customer Care, Data Science, and Design to turn advisor pain points into elegant, high-impact solutions.

One Team: We don’t think of ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don’t think departments matter. We’d rather align ourselves to the goals we’re working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically.

We are skeptical about everything and precious about nothing:  Ideas can and should come from anywhere, and we aren’t tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there’s a better or more impactful way to solve problems.

We consider the customer journey in all of our decisions:  We know that no interaction exists in a silo and therefore understand how important every single one is.  We ensure our strategy sets prospective and new customers up for success and drives long-term retention.  We answer questions and address problems early and proactively.  We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically.

We Execute For Impact: We don’t subscribe to “best practices” or “industry KPIs”. We’re uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. Similarly, we don’t subscribe to rigid or classical expectations of roles – i.e. acquisition is hyper-focused on improving customer retention and experience.

We Are Focused and Work Without Assumption: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, “what’s the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?”. We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don’t expect to be perfect the first time.

How You'll Make An Impact

• Lead the end-to-end lifecycle of complex systems and features, from planning through maintenance, ensuring long-term sustainability
• Improve team execution by refining processes, tools, on-call rotations, and practices that raise the bar for everyone
• Collaborate with product managers, engineers, designers, and business stakeholders to shape strategy and achieve our goals
• Contribute to our engineering culture and mentor the team through knowledge sharing, feedback, and design and incident reviews
• Work our stack (TypeScript, Node.js, React, OpenAPI, AWS), but embrace learning and applying new tools as needed
• Partner with Customer Care to deeply understand advisor workflows, translating real-world pain points into AI powered solutions or tools that help advisors deliver more personalized service

We're Excited About You Because

• You lead by example and take full ownership over the success of the product, software and "pawd" (our name for cross-functional teams)
• You are a strong full stack engineer who is comfortable working across the frontend and backend, and you enjoy building features end-to-end
• You are curious and regularly seek out ways to improve both our system and how we work
• You lead projects with impact beyond just your pawd's domain and you bring others along
• You elevate others through mentorship, code reviews and clear feedback
• You welcome diverse opinions and actively seek input to challenge your assumptions
• You see the value in communicating key decisions, tradeoffs and practices through writing
• You are committed to furthering the mission of The Farmer's Dog

Office Guidelines

We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement.

Our Belonging Philosophy:

At TFD, we believe Belonging is a shared commitment to creating a workplace where every person feels respected, valued, and empowered to be themselves. When people feel a true sense of belonging, they do their best work, take smart risks, and bring forward diverse perspectives—leading to stronger decisions and deeper relationships.
We anchor this belief in a simple phrase: “Everyone’s welcome at the dog park.” No matter your background, identity, or role, there’s space for you here. There’s no one way to show up at the dog park—just shared space, mutual respect, and the freedom to be yourself. Being included is just the beginning, it’s about contributing your voice, growing through challenges, and building trust through shared goals. This philosophy guides how we lead, how we hire, how we communicate, and how we grow.
                    
We continuously evaluate to ensure we are creating a consistent experience that cultivates belonging for all employees, from hiring and performance reviews to talent development. We also believe Belonging happens in everyday moments of connection; lunch with a new teammate, a shared laugh, or a quick story about your weekend. Our structure includes biannual employee surveys, manager training, TFD camps, and support from Humans to ensure we’re listening and learning from our Team.

Together, these efforts reflect what Belonging means at TFD: a culture where everyone can thrive.

A Few of Our Best Benefits

• Dog-friendly office in SoHo
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO 
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

We commit to building a competitive compensation package and company environment for all individuals to thrive. We believe in competitive base compensation rooted in location specific market data and performance along with equity ownership in the company that allows every team member to build their personal wealth as the company grows, just as much as we believe in fostering a culture that supports our team members personally, professionally, and holistically. For this role the anticipated hiring base compensation range is $205,000.00 - $240,000.00 USD Annual and the compensation offered will include a robust market competitive package of base and equity. In addition to your base compensation offer you will also receive equity ownership in the company. More information about the value of this equity will be shared at the time of offer. This range is representative of NYC Market Data if you are applying to this role outside of the NYC area the range may change.

Equal Employment Opportunity Statement

The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.

Reasonable Accommodations

TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.  If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humansops@thefarmersdog.com.

We're Here to Help

We’re happy to answer any questions you may have about the position or our hiring process - please reach out at careers@thefarmersdog.com.

Who We Are

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#LongLiveDogs

What We Stand For and Where You’ll Come In

We have big ambitions, our mission is to give dog lovers true peace of mind by helping them do the best for their dogs – this will require us to completely reimagine how we care for our dogs and drive meaningful shifts in an industry that is desperate for change. We don’t believe this is possible by implementing “best practices” or operating how the rest of the industry operates. 

That’s why we’re looking for a highly innovative, strategic, and data-driven Director, Integrated Search to build and scale channels via flywheels and to drive sustainable, long-term growth for The Farmer’s Dog. Reporting into our SVP of Acquisition, the Director of Integrated Search role is designed to unify organic and paid search strategies to maximize visibility, drive traffic, and improve ROI. You’ll have the opportunity to take the foundation we have in place (including an existing team of high-performing operators) and evolve it to establish The Farmer’s Dog as the leading trusted pet care brand and the best option for dogs. 

What do we believe is important to achieve those goals? Where do we expect you to have an impact?

One Team: We don’t think of ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don’t think departments matter. We’d rather align ourselves to the goals we’re working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically.

We are skeptical about everything and precious about nothing:  Ideas can and should come from anywhere, and we aren’t tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there’s a better or more impactful way to solve problems.

We consider the customer journey in all of our decisions:  We know that no interaction exists in a silo and therefore understand how important every single one is.  We ensure our strategy sets prospective and new customers up for success and drives long-term retention.  We answer questions and address problems early and proactively.  We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically.

We Execute For Impact: We don’t subscribe to “best practices” or “industry KPIs”. We’re uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. Similarly, we don’t subscribe to rigid or classical expectations of roles – i.e. acquisition is hyper-focused on improving customer retention and experience.

We Are Focused and Work Without Assumption: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, “what’s the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?”. We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don’t expect to be perfect the first time.

How You'll Make An Impact 

• Leadership: Defining the overall vision for both organic (SEO) and paid (SEM/PPC) search to deliver on customer acquisition objectives. Set clear expectations through OKRs, provide direct and empathetic feedback, and continuously redefine what best-in-class looks like.
• Integrated Search Management: Overseeing both channels to ensure a cohesive approach, such as using high-performing SEM keywords to inform SEO content strategies.
• Defensive Search: Own our core narrative around fresh dog food, nutrition, and differentiation across search engines, treating trust, education, and credibility as inputs to customer acquisition performance.
• AI Adaptation: Staying ahead of search engine algorithm updates and AI-driven search changes to maintain a competitive advantage, including AI-driven discovery, LLMs, and AI overviews in the SERP.
• Performance Tracking & Analytics: Monitoring key KPIs, analyzing data, and reporting on traffic, rankings, and conversions.
• Team Management & Development: Leading, mentoring, and scaling teams of SEO managers, specialists, and SEM experts.
• Budgeting & LTV Optimization: Managing substantial budgets and optimizing spend to drive LTV-positive growth.
• Test & Learn: Execute a rigorous test & learn experimentation plan with Analytics to connect advocacy efforts to conversion rate, CAC, trials, and subscription growth.
• Partnership: Partner with the Brand Content team to ensure authoritative, accurate, and compelling content consistently outranks negative or low-quality narratives.

We're Excited About You Because

• You have 7+ years of experience in digital marketing, with deep knowledge in Paid Search, SEO, AEO and PPC/SEM.
• You’re an expert in tools like Google Ads, Google Search Ads 360, Google Analytics, Google Ads, SEMrush, Ahrefs, and Google Search Console.
• You have a technical understanding of search algorithms, PPC bid strategies, website architecture, and HTML.
• You have demonstrated your ability to build and manage both 0 →1 and large scale growth programs for consumer businesses (especially excited about you if you have demonstrated excellent execution of 1:1 at scale).  You’ve done this in a holistic, customer-focused manner.  
• You are an exceptional people manager.  You expect a lot, but you support your team along the way.  You empower your reports and create cultures and ceremonies/feedback loops so that everyone can and should operate with autonomy.  You encourage feedback and debate from your function and across all levels.  You are passionate about developing talent.  
• You are a maximizer - you continue to set the bar higher. 
• You lead through others - you don’t need to be the one to ‘do all the things’ to have an outsized impact.
• You thrive in high pressure, high stakes environments. You have natural drive and you work hard.  You maintain early stage startup intensity at any scale. 
• You’re not afraid to disagree, and yet you can also comfortably admit when you were wrong.  
• You are skeptical, peek around corners effectively and continuously, and you are right the first time most of the time.
• You love dogs.

Office Guidelines

We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement.

Our Belonging Philosophy:

At TFD, we believe Belonging is a shared commitment to creating a workplace where every person feels respected, valued, and empowered to be themselves. When people feel a true sense of belonging, they do their best work, take smart risks, and bring forward diverse perspectives — leading to stronger decisions and deeper relationships.
We anchor this belief in a simple phrase: “Everyone’s welcome at the dog park.” No matter your background, identity, or role, there’s space for you here. There’s no one way to show up at the dog park— just shared space, mutual respect, and the freedom to be yourself. Being included is just the beginning, it’s about contributing your voice, growing through challenges, and building trust through shared goals. This philosophy guides how we lead, how we hire, how we communicate, and how we grow.
                    
We continuously evaluate to ensure we are creating a consistent experience that cultivates belonging for all employees, from hiring and performance reviews to talent development. We also believe Belonging happens in everyday moments of connection; lunch with a new teammate, a shared laugh, or a quick story about your weekend. Our structure includes biannual employee surveys, manager training, TFD camps, and support from Humans to ensure we’re listening and learning from our Team.

Together, these efforts reflect what Belonging means at TFD: a culture where everyone can thrive.

A Few of Our Best Benefits

• Dog-friendly office in SoHo
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO 
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

Equal Employment Opportunity Statement

The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.

Reasonable Accommodations

TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.  If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humansops@thefarmersdog.com.

We're Here to Help

We’re happy to answer any questions you may have about the position or our hiring process - please reach out at careers@thefarmersdog.com.

Who We Are

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#LongLiveDogs

What We Stand For and Where You’ll Come In

At The Farmer’s Dog, our Humans Operations function is responsible for making sure the fundamentals of the employee experience run accurately, consistently, and at scale. As Manager, Humans Operations, you will own and continuously improve the core operational practices that power the employee lifecycle, with clear accountability for accuracy, timeliness, compliance, and scalability.

This role is designed as an operational leadership position, emphasizing ownership, rigor, and execution across the employee lifecycle.

Reporting to the Director, People Operations, you will lead the Humans Operations (HOps) team and bring strategy to life through disciplined execution. This is a hands‑on operational leadership role for someone who thrives on ownership, operational rigor, and building durable processes that scale.

One Team: We don’t think of ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don’t think departments matter. We’d rather align ourselves to the goals we’re working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically.

We are skeptical about everything and precious about nothing:  Ideas can and should come from anywhere, and we aren’t tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there’s a better or more impactful way to solve problems.

We consider the customer journey in all of our decisions:  We know that no interaction exists in a silo and therefore understand how important every single one is.  We ensure our strategy sets prospective and new customers up for success and drives long-term retention.  We answer questions and address problems early and proactively.  We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically.

We Execute For Impact: We don’t subscribe to “best practices” or “industry KPIs”. We’re uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. Similarly, we don’t subscribe to rigid or classical expectations of roles – i.e. acquisition is hyper-focused on improving customer retention and experience.

We Are Focused and Work Without Assumption: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, “what’s the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?”. We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don’t expect to be perfect the first time.

How You'll Make An Impact

Lead and Develop the Humans Operations Group

• Lead, manage, and mentor the Humans Operations (HOps) team, setting clear expectations for accuracy, timeliness, and compliance.
• Drive a culture of accountability, operational rigor, and service orientation, with clear ownership and follow‑through.
• Provide day‑to‑day direction and prioritization to ensure work is executed consistently and sustainably.

Own Operational Execution & Quality

• Own the execution and quality of employee lifecycle transactions (e.g., onboarding, job changes, offboarding, leaves) in Workday and related systems.
• Establish and maintain clear operational standards for throughput, quality, and documentation.
• Monitor operational health (e.g., backlog, error trends, cycle time) and proactively address risks and breakdowns.

Lead and Improve Core Humans Operations

• Lead the team in documenting, maintaining, and continuously improving operational processes, with a focus on reducing errors, increasing clarity, and improving scalability.
• Own resolution of operational issues end to end, including root cause analysis, decision‑making, escalation, and follow‑through.
• Partner closely with HRIS and other Humans and cross-functional partners to ensure operational needs are clearly translated into system requirements and supported by clean configuration.

Drive Cross‑Functional Execution and Enablement

• Execute and maintain scalable operational processes aligned with Humans team programs and priorities.
• Partner closely with cross‑functional teams across Humans (Total Rewards, Talent Acquisition, People Analytics, HRBPs) and internal partners (IT, Cybersecurity, Finance, Legal) to ensure operational readiness and smooth execution.
• Own operational inputs into the Humans team budget process, including spend tracking, documentation, and variance identification.

Champion Compliance, Data Integrity, and Governance

• Own audit‑ready documentation, controls, and file management practices, ensuring consistency, traceability, and readiness at all times.
• Execute and monitor labor law compliance processes, escalating risks early and partnering on remediation when gaps are identified.
• Partner with Legal, Finance, and other teams to support audits, employment documentation, and compliance record keeping while balancing risk management with operational agility.

We're Excited About You Because

• You bring 8+ years of HR experience, including 2+ years leading HR Operations teams with clear accountability for operational outcomes.
• You have owned high‑volume, detail‑sensitive operational work and take pride in getting the fundamentals right.
• You have led teams to deliver accurate, timely, and compliant results, using metrics and feedback loops to drive continuous improvement.
• You are comfortable making judgment calls, setting priorities, and enforcing standards in fast‑moving environments.
• You have supported or partnered closely on compliance initiatives such as SOX, SOC2, or ISO audits.
• You have 2+ years of hands‑on experience with Workday and can clearly articulate process flows and system dependencies.
• You bring strong project management skills and experience driving initiatives across multiple stakeholders and timelines.
• You have experience with Notion, Tilt, Google Suite, Slack preferred
• You are a builder at heart, energized by improving and scaling operational systems.
• You’re a clear communicator who can distill complexity into decisive action.
• You love dogs 🐶

Office Guidelines

We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement.

Our Belonging Philosophy:

At TFD, we believe Belonging is a shared commitment to creating a workplace where every person feels respected, valued, and empowered to be themselves. When people feel a true sense of belonging, they do their best work, take smart risks, and bring forward diverse perspectives — leading to stronger decisions and deeper relationships.
We anchor this belief in a simple phrase: “Everyone’s welcome at the dog park.” No matter your background, identity, or role, there’s space for you here. There’s no one way to show up at the dog park— just shared space, mutual respect, and the freedom to be yourself. Being included is just the beginning, it’s about contributing your voice, growing through challenges, and building trust through shared goals. This philosophy guides how we lead, how we hire, how we communicate, and how we grow.
                    
We continuously evaluate to ensure we are creating a consistent experience that cultivates belonging for all employees, from hiring and performance reviews to talent development. We also believe Belonging happens in everyday moments of connection; lunch with a new teammate, a shared laugh, or a quick story about your weekend. Our structure includes biannual employee surveys, manager training, TFD camps, and support from Humans to ensure we’re listening and learning from our Team.

Together, these efforts reflect what Belonging means at TFD: a culture where everyone can thrive.

A Few of Our Best Benefits

• Dog-friendly office in SoHo
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO 
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

Equal Employment Opportunity Statement

The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.

Reasonable Accommodations

TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.  If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humansops@thefarmersdog.com.

We're Here to Help

We’re happy to answer any questions you may have about the position or our hiring process - please reach out at careers@thefarmersdog.com.

Who We Are

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#LongLiveDogs

What We Stand For and Where You'll Come In

As a Senior Product Designer 2 you will own the vision, strategy, and execution of products that help potential customers discover, understand, and become customers of The Farmer’s Dog. Your mission is to create seamless, personalized, and high-converting experiences across our digital touchpoints—helping more dog lovers understand the value of the brand, gain confidence that they’re making the right decision for their dog, and take the first step toward lifelong, healthier care for their pets.

This is a high-impact leadership role at the intersection of growth strategy, customer behavior, and digital product design. You’ll partner closely with cross-functional teams—including Growth Marketing, Engineering, Data, and CX—to identify opportunities, test hypotheses, and launch high-impact programs that improve conversion rates and drive sustainable customer growth. Over time, you’ll define and evolve a cohesive acquisition journey that delivers clarity, confidence, and joy to every prospective customer—driving measurable business growth while reinforcing the company’s mission and brand.

One Team: We don’t think of ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don’t think departments matter. We’d rather align ourselves to the goals we’re working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically.

We are skeptical about everything and precious about nothing:  Ideas can and should come from anywhere, and we aren’t tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there’s a better or more impactful way to solve problems.

We consider the customer journey in all of our decisions:  We know that no interaction exists in a silo and therefore understand how important every single one is.  We ensure our strategy sets prospective and new customers up for success and drives long-term retention.  We answer questions and address problems early and proactively.  We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically.

We Execute For Impact: We don’t subscribe to “best practices” or “industry KPIs”. We’re uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. Similarly, we don’t subscribe to rigid or classical expectations of roles – i.e. acquisition is hyper-focused on improving customer retention and experience.

We Are Focused and Work Without Assumption: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, “what’s the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?”. We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don’t expect to be perfect the first time.

How You'll Make An Impact

• Apply end-to-end thinking to design connected experiences that guide customers through key moments in their relationship with TFD, ensuring every touchpoint feels intentional and cohesive.
• Lead systems design by building reusable tools, patterns, and components that help teams deliver consistent, high-quality experiences across products and platforms.
• Continuously incorporate research insights and usability testing into your design process, embracing a first-principles mindset and leveraging data (quant and qual) to inform decision-making.
• Craft adaptive experiences across multiple touchpoints and maintain a consistent brand aesthetic within your designs.
• Design systems that consider edge cases, transitions, and complex workflows while maintaining a cohesive and consistent user experience.
• Contribute to our design system and think critically about how we work — always looking for ways to optimize, automate, and drive efficiencies.
• Foster trust and alignment across product, engineering, brand, retention, and customer support teams to ensure seamless implementation of solutions.
• Be a thought partner for other designers by proactively sharing knowledge, elevating design thinking across the organization, and setting exemplary standards while seeking and welcoming feedback.
• Critically evaluate how we work, refine design processes to improve efficiency, and foster a culture of continuous learning through prototyping and visualizing solutions.
• Prioritize work to have the biggest impact on dogs, customers, and the business — from identifying issues post-launch to participating in reviews of upcoming projects.

We're Excited About You Because

• You have 7+ years of experience in product design, preferably in a fast-paced startup environment.
• You’re an expert in tools like Figma and have proficiency in user-centered design processes, including research, prototyping, and testing, with a strong grasp of end-to-end thinking and systems design.
• You thrive in fast-paced, ambiguous environments and are a naturally curious, proactive self-starter who is constantly on the lookout for new opportunities and solutions.
• You’re a skilled communicator with the ability to absorb and distill complexity and drive decision-making.
• You are an owner, have excellent problem-solving skills, and can prioritize tasks effectively with strong attention to detail.
• You build strong cross-functional relationships, facilitate productive discussions, and drive alignment.
• You have a demonstrated track record of turning insights — from both quantitative and qualitative data — into impactful product features and experiences.
• You have a customer-first mindset, a deep understanding of customer psychology and behavior, and experience collaborating closely with product, engineering, brand, and customer experience teams.
• You love dogs.

Office Guidelines

We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement.

Our Belonging Philosophy:

At TFD, we believe Belonging is a shared commitment to creating a workplace where every person feels respected, valued, and empowered to be themselves. When people feel a true sense of belonging, they do their best work, take smart risks, and bring forward diverse perspectives — leading to stronger decisions and deeper relationships.

We anchor this belief in a simple phrase: “Everyone’s welcome at the dog park.” No matter your background, identity, or role, there’s space for you here. There’s no one way to show up at the dog park— just shared space, mutual respect, and the freedom to be yourself. Being included is just the beginning, it’s about contributing your voice, growing through challenges, and building trust through shared goals. This philosophy guides how we lead, how we hire, how we communicate, and how we grow.

We continuously evaluate to ensure we are creating a consistent experience that cultivates belonging for all employees, from hiring and performance reviews to talent development. We also believe Belonging happens in everyday moments of connection; lunch with a new teammate, a shared laugh, or a quick story about your weekend. Our structure includes biannual employee surveys, manager training, TFD camps, and support from Humans to ensure we’re listening and learning from our Team. 

Together, these efforts reflect what Belonging means at TFD: a culture where everyone can thrive.

A Few of Our Best Benefits

• Dog-friendly office in SoHo
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO 
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

We commit to building a competitive compensation package and company environment for all individuals to thrive. We believe in competitive base compensation rooted in location specific market data and performance along with equity ownership in the company that allows every team member to build their personal wealth as the company grows, just as much as we believe in fostering a culture that supports our team members personally, professionally, and holistically. For this role the anticipated hiring base compensation range is $170,000 - $190,000 USD annual and the compensation offered will include a robust market competitive package of base and equity. In addition to your base compensation offer you will also receive equity ownership in the company. More information about the value of this equity will be shared at the time of offer. This range is representative of NYC Market Data if you are applying to this role outside of the NYC area the range may change.

Equal Employment Opportunity Statement

The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.

Reasonable Accommodations

TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.  If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humansops@thefarmersdog.com.

We’re Here to Help

We’re happy to answer any questions you may have about the position or our hiring process - please reach out at careers@thefarmersdog.com.

Who We Are

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#LongLiveDogs

What We Stand For and Where You’ll Come In

As the Senior Manager of Planning, you will lead the evolution of our forecasting function—owning the strategy, systems, and execution required to deliver accurate, scalable, and automated forecasts. You’ll transform demand planning from manual, spreadsheet-based processes into a data- and AI-driven capability using advanced analytics and modern data tools.
You will synthesize key demand drivers (subscriber behavior, pricing, promotions, seasonality) into actionable insights that inform inventory, production, and financial decisions. Partnering closely with Growth, Finance, Operations, and Data Science (DSI), you’ll build integrated, system-driven planning processes aligned to business goals.

We’re looking for a highly analytical, systems-oriented leader who can both build and operate—driving automation, improving forecasting accuracy, and unlocking new insights through data and AI. You’ll lead a high-impact team and play a key role in shaping the future of planning. This role reports to the Director of Planning & Analytics.

One Team: We don’t think of ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don’t think departments matter. We’d rather align ourselves to the goals we’re working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically.

We are skeptical about everything and precious about nothing:  Ideas can and should come from anywhere, and we aren’t tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there’s a better or more impactful way to solve problems.

We consider the customer journey in all of our decisions:  We know that no interaction exists in a silo and therefore understand how important every single one is.  We ensure our strategy sets prospective and new customers up for success and drives long-term retention.  We answer questions and address problems early and proactively.  We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically.

We Execute For Impact: We don’t subscribe to “best practices” or “industry KPIs”. We’re uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. Similarly, we don’t subscribe to rigid or classical expectations of roles – i.e. acquisition is hyper-focused on improving customer retention and experience.

We Are Focused and Work Without Assumption: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, “what’s the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?”. We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don’t expect to be perfect the first time.

How You'll Make An Impact

• Lead and develop the Planning team (2 direct reports), setting priorities, elevating capabilities, and driving a high-performance, data-driven culture.
• Own end-to-end demand forecasting, transitioning from manual (Excel/Google Sheets) processes to automated, system-driven forecasts powered by data pipelines and advanced analytics.
• Partner closely with DSI to replace spreadsheet-based workflows (Excel/Google Sheets) with backend systems. Build and scale forecasting tools, models, and dashboards in BigQuery, Sigma, and Hex.
• Design and continuously improve forecasting methodologies by incorporating advanced analytics, AI, and key business drivers (pricing, promos, subscriber behavior, seasonality).
• Lead scenario planning and demand simulations (e.g., launches, pricing, merchandising), quantifying risk and guiding cross-functional decisions across Growth, Finance, and Operations.
• Establish and operationalize core demand and inventory data models, with clear ownership of KPIs (forecast accuracy, attainment, WOH, inventory turns, service levels).
• Collaborate with Finance on forecasting inputs, budget alignment, and variance analysis (COGS, mix, demand drivers) to improve predictability.
• Act as a data and AI leader—identifying inefficiencies, mitigating risks through early signal detection, and delivering forward-looking insights to support S&OP/IBP.

We're Excited About You Because

• 7+ years of experience in strategic planning, operations management, or related roles, with a focus on direct-to-consumer operations.
• You have a strong analytical and technical skillset, with a track record of translating data into automated, system-driven decisions and measurable business impact; you are proficient in SQL and comfortable working in modern data environments (e.g., BigQuery, Sigma, Hex, Looker).
• You have experience partnering with Data Science / Analytics teams to build data pipelines, productionize models, and replace manual (Excel/Google Sheets) workflows with scalable systems.
• You have demonstrated experience applying advanced analytics and AI/ML approaches to improve forecasting, demand planning, and decision-making.
• You have clear, confident and persuasive verbal & written communication skills when working with a diverse group of cross-stakeholders
• You have proven ability to lead initiatives end-to-end—from problem definition and data exploration to building automated solutions and driving adoption.
• You are a data-driven problem solver with a bias toward automation, proactively identifying inefficiencies and implementing scalable, tech-enabled solutions.
• You are adaptable and resilient in a dynamic and rapidly evolving business environment.

Office Guidelines

We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement.

Our Belonging Philosophy:

At TFD, we believe Belonging is a shared commitment to creating a workplace where every person feels respected, valued, and empowered to be themselves. When people feel a true sense of belonging, they do their best work, take smart risks, and bring forward diverse perspectives — leading to stronger decisions and deeper relationships.

We anchor this belief in a simple phrase: “Everyone’s welcome at the dog park.” No matter your background, identity, or role, there’s space for you here. There’s no one way to show up at the dog park— just shared space, mutual respect, and the freedom to be yourself. Being included is just the beginning, it’s about contributing your voice, growing through challenges, and building trust through shared goals. This philosophy guides how we lead, how we hire, how we communicate, and how we grow.
                    
We continuously evaluate to ensure we are creating a consistent experience that cultivates belonging for all employees, from hiring and performance reviews to talent development. We also believe Belonging happens in everyday moments of connection; lunch with a new teammate, a shared laugh, or a quick story about your weekend. Our structure includes biannual employee surveys, manager training, TFD camps, and support from Humans to ensure we’re listening and learning from our Team.

Together, these efforts reflect what Belonging means at TFD: a culture where everyone can thrive.

A Few of Our Best Benefits

• Dog-friendly office in SoHo
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO 
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

Equal Employment Opportunity Statement

The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.

Reasonable Accommodations

TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.  If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humansops@thefarmersdog.com.

We're Here to Help

We’re happy to answer any questions you may have about the position or our hiring process - please reach out at careers@thefarmersdog.com.

Who We Are

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#LongLiveDogs

What We Stand For and Where You’ll Come In

As The Farmer’s Dog’s VP of Finance, you will be the architect and owner of the company’s financial planning engine. You’ll design, operate, and continuously improve the end-to-end planning and performance management cycle, ensuring the business has the clarity, insights, and rigor to make the right decisions at the right time. 

You’ll lead a growing team of finance business partners and work hand-in-hand with leaders across every corner of the company. As a leader in Finance, you’ll report directly to the CFO, be a trusted partner to the executive team, and a core contributor to how we operate, grow, and create value. 

One Team: We don’t think of ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don’t think departments matter. We’d rather align ourselves to the goals we’re working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically.

We are skeptical about everything and precious about nothing:  Ideas can and should come from anywhere, and we aren’t tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there’s a better or more impactful way to solve problems.

We consider the customer journey in all of our decisions:  We know that no interaction exists in a silo and therefore understand how important every single one is.  We ensure our strategy sets prospective and new customers up for success and drives long-term retention.  We answer questions and address problems early and proactively.  We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically.

We Execute For Impact: We don’t subscribe to “best practices” or “industry KPIs”. We’re uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. Similarly, we don’t subscribe to rigid or classical expectations of roles – i.e. acquisition is hyper-focused on improving customer retention and experience.

We Are Focused and Work Without Assumption: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, “what’s the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?”. We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don’t expect to be perfect the first time.

How You'll Make An Impact

Lead and evolve the company-wide planning process 

• Build and execute the full financial planning cycle, including annual planning, monthly/quarterly forecasts, and long-range planning. 
• Own and refine corporate financial planning frameworks that align with strategic priorities. 
• Leverage new technologies and tools to make our planning process more efficient

Run and scale the business partnering function 

• Lead a team that works directly with functional owners to understand performance, pressure-test plans, identify risks/opportunities, and influence decision-making. ● Build a deep understanding of every part of the business, becoming a go-to partner for executives. 

Drive performance management 

• Lead monthly and quarterly performance reviews with the executive team, framing insights, drivers, trends, and recommendations. 
• Build mechanisms that ensure accountability, transparency, and forward-looking action across the organization. 

Deliver high-impact financial insights 

• Analyze key initiatives, investments, capital allocation decisions, and productivity programs to guide strategic choices. 
• Partner with Operations, Marketing and other teams to monitor business health.

Own critical company communications 

• Prepare materials for the Board, Audit Committee, investors, and other external stakeholders. 
• Support M&A and strategic initiative evaluations with financial modeling and structured analysis. 

Build for scale 

• Lead the implementation and optimization of FP&A systems/tools (e.g., Corporate Model, Planning technology). 
• Develop processes, reporting, and analytics that support a growing, increasingly complex business. 

We're Excited About You Because

• You bring 12+ years of experience in FP&A, strategic finance, or high-growth operating environments. 
• You have deep expertise in financial planning, business partnering, forecasting, and 3-statement modeling. 
• You have omnichannel consumer products experience 
• You’re both detail-oriented and big-picture-minded - equally comfortable discussing drivers in a model and debating long-term strategy. 
• You’ve directly supported senior executives and know how to communicate clearly, influence decisions, and create clarity. 
• You thrive in fast-paced, scaling organizations and can build processes from scratch without over-engineering them. 
• You’re a strong people leader who can elevate a team, develop talent, and build a best-in-class FP&A function. 
• You’re a proactive problem-solver with excellent judgment, high ownership, and a bias toward action. 
• You love dogs

Office Guidelines

We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement.

Our Belonging Philosophy:

At TFD, we believe Belonging is a shared commitment to creating a workplace where every person feels respected, valued, and empowered to be themselves. When people feel a true sense of belonging, they do their best work, take smart risks, and bring forward diverse perspectives — leading to stronger decisions and deeper relationships.

We anchor this belief in a simple phrase: “Everyone’s welcome at the dog park.” No matter your background, identity, or role, there’s space for you here. There’s no one way to show up at the dog park— just shared space, mutual respect, and the freedom to be yourself. Being included is just the beginning, it’s about contributing your voice, growing through challenges, and building trust through shared goals. This philosophy guides how we lead, how we hire, how we communicate, and how we grow.
                    
We continuously evaluate to ensure we are creating a consistent experience that cultivates belonging for all employees, from hiring and performance reviews to talent development. We also believe Belonging happens in everyday moments of connection; lunch with a new teammate, a shared laugh, or a quick story about your weekend. Our structure includes biannual employee surveys, manager training, TFD camps, and support from Humans to ensure we’re listening and learning from our Team.

Together, these efforts reflect what Belonging means at TFD: a culture where everyone can thrive.

A Few of Our Best Benefits

• Dog-friendly office in SoHo
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO 
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

Equal Employment Opportunity Statement

The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.

Reasonable Accommodations

TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.  If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humansops@thefarmersdog.com.

We're Here to Help

We’re happy to answer any questions you may have about the position or our hiring process - please reach out at careers@thefarmersdog.com.

Who We Are

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, 

What We Stand For and Where You'll Come In

At The Farmer’s Dog, we believe the best customer experience comes from owning the technology that powers it. That’s why we design, build, and operate our systems in-house, from subscription and e-commerce to fulfillment and delivery, so that every dog and human gets the right experience, every time.

Our engineers work on problems that matter and that are hard: evolving systems to support rapid growth, building platforms flexible enough to serve customers with many different needs, and creating product experiences that didn’t exist before.

You’ll join a group of talented engineers and managers who care deeply about building reliable, scalable systems and about working well together. Here, you’ll have the space and agency to help scale the business, solve novel customer problems, and build strong relationships along the way.

If you want to make an outsized impact on technology, on customers, and on the lives of dogs everywhere this is the right place for you.

One Team: We don’t think of ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don’t think departments matter. We’d rather align ourselves to the goals we’re working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically.

We are skeptical about everything and precious about nothing:  Ideas can and should come from anywhere, and we aren’t tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there’s a better or more impactful way to solve problems.

We consider the customer journey in all of our decisions:  We know that no interaction exists in a silo and therefore understand how important every single one is.  We ensure our strategy sets prospective and new customers up for success and drives long-term retention.  We answer questions and address problems early and proactively.  We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically.

We Execute For Impact: We don’t subscribe to “best practices” or “industry KPIs”. We’re uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. Similarly, we don’t subscribe to rigid or classical expectations of roles – i.e. acquisition is hyper-focused on improving customer retention and experience.

We Are Focused and Work Without Assumption: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, “what’s the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?”. We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don’t expect to be perfect the first time.

How You’ll Make an Impact

• Lead the end-to-end lifecycle of complex systems and features, from planning through maintenance, ensuring long-term sustainability
• Improve team execution by refining processes, tools, on-call rotations, and practices that raise the bar for everyone.
• Collaborate with product managers, engineers, designers, and business stakeholders to shape strategy and achieve our goals
• Contribute to our engineering culture and mentor the team through knowledge sharing, feedback, and design and incident reviews
• Work our stack (TypeScript, Node.js, React, OpenAPI, AWS), but embrace learning and applying new tools as needed

We’re Excited About You Because

• You lead by example and take full ownership over the success of the product, software and “pawd” (our name for cross-functional teams)
• You are curious and regularly seek out ways to improve both our system and how we work
• You lead projects with impact beyond just your pawd’s domain and you bring others along
• You elevate others through mentorship, code reviews and clear feedback
• You welcome diverse opinions and actively seek input to challenge your assumptions
• You see the value in communicating key decisions, tradeoffs and practices through writing
• You are committed to furthering the mission of The Farmer’s Dog

Office Guidelines

We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement.

Our Belonging Philosophy:

At TFD, we believe Belonging is a shared commitment to creating a workplace where every person feels respected, valued, and empowered to be themselves. When people feel a true sense of belonging, they do their best work, take smart risks, and bring forward diverse perspectives — leading to stronger decisions and deeper relationships.
We anchor this belief in a simple phrase: “Everyone’s welcome at the dog park.” No matter your background, identity, or role, there’s space for you here. There’s no one way to show up at the dog park— just shared space, mutual respect, and the freedom to be yourself. Being included is just the beginning, it’s about contributing your voice, growing through challenges, and building trust through shared goals. This philosophy guides how we lead, how we hire, how we communicate, and how we grow.
                    
We continuously evaluate to ensure we are creating a consistent experience that cultivates belonging for all employees, from hiring and performance reviews to talent development. We also believe Belonging happens in everyday moments of connection; lunch with a new teammate, a shared laugh, or a quick story about your weekend. Our structure includes biannual employee surveys, manager training, TFD camps, and support from Humans to ensure we’re listening and learning from our Team.

Together, these efforts reflect what Belonging means at TFD: a culture where everyone can thrive.

A Few of Our Best Benefits

• Dog-friendly office in SoHo
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO 
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

We commit to building a competitive compensation package and company environment for all individuals to thrive. We believe in competitive base compensation rooted in location specific market data and performance along with equity ownership in the company that allows every team member to build their personal wealth as the company grows, just as much as we believe in fostering a culture that supports our team members personally, professionally, and holistically. For this role the anticipated hiring base compensation range is $205,000.00 - $240,000.00 USD Annual and the compensation offered will include a robust market competitive package of base and equity. In addition to your base compensation offer you will also receive equity ownership in the company. More information about the value of this equity will be shared at the time of offer. This range is representative of NYC Market Data if you are applying to this role outside of the NYC area the range may change.

Equal Employment Opportunity Statement

The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.

Reasonable Accommodations

TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.  If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humansops@thefarmersdog.com.

We’re Here to Help

We’re happy to answer any questions you may have about the position or our hiring process - please reach out at careers@thefarmersdog.com.

Who We Are

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#LongLiveDogs

What We Stand For and Where You’ll Come In

As the Governance Risk and Compliance (GRC) Technical Lead, you’ll be a key risk leader, You'll shape GRC strategy and build the operational muscle that enables TFD to earn and maintain customer trust at scale. Through this role, you’ll be responsible for building broader awareness and understanding of the technical risks to our business, defining processes and taking action to mitigate and reduce risk. You will work day-to-day on vendor assessment and management of a risk register, improving the existing program to ensure understanding and compliance with regulatory and audit requirements.

One Team: We don’t think of ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don’t think departments matter. We’d rather align ourselves to the goals we’re working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically.

We are skeptical about everything and precious about nothing:  Ideas can and should come from anywhere, and we aren’t tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there’s a better or more impactful way to solve problems.

We consider the customer journey in all of our decisions:  We know that no interaction exists in a silo and therefore understand how important every single one is.  We ensure our strategy sets prospective and new customers up for success and drives long-term retention.  We answer questions and address problems early and proactively.  We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically.

We Execute For Impact: We don’t subscribe to “best practices” or “industry KPIs”. We’re uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. Similarly, we don’t subscribe to rigid or classical expectations of roles – i.e. acquisition is hyper-focused on improving customer retention and experience.

We Are Focused and Work Without Assumption: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, “what’s the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?”. We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don’t expect to be perfect the first time.

How You'll Make An Impact

• Develop and mature processes for risk identification and prioritization, control assessment, testing and issue management
• Continuously assess risks for new and existing vendors using defined process and philosophy while looking for ways to iterate
• Lead TFD to achieve and maintain ongoing compliance with standard regulatory frameworks
• Oversee cybersecurity-focused audits and maturity assessments to assess and validate controls and adherence to policy and regulation
• Own and maintain TFD’s risk register to track and prioritize business risk
• Collaborate cross-functionally to understand, assess, and inform the organization about risks, generating evidence of remediation
• Communicate and educate on risk to stakeholders at all levels, define a cadence and structure to maintain consistency of risk communication
• Execute Business Continuity Planning (BCP) tasks, including Business Impact Analysis (BIA), and Incident Response planning

We're Excited About You Because

• You hold comprehensive knowledge of third party and information technology risk management processes and methodologies
• You have deep experience assessing contracts for technical risk, including master service agreements, statements of work, data protection agreements and license agreements. You’re experienced collaborating with cross-functional partners including Finance and Legal on these assessments
• You are able to thrive in a fast-paced and ambiguous environment, naturally curious and proactive self-starter, constantly on the lookout for new opportunities and solutions
• You maintain a deep technical understanding and can use this knowledge to bridge gaps between technical and non-technical parts of the organization.
• You’re an owner, have excellent problem-solving skills and can prioritize tasks effectively, with a strong attention to detail
• You are detail-oriented and proactive, you thrive as a self-starter and excel in managing multiple projects simultaneously
• You’ve worked to achieve and/or maintain compliance with regulatory frameworks including NIST, CIS, HIPAA, and/or SOC2 
• You're a skilled written and verbal communicator and have the ability to absorb and distill complexity into simple terms to drive decision making
• You love dogs.

Office Guidelines

We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement.

Our Belonging Philosophy:

At TFD, we believe Belonging is a shared commitment to creating a workplace where every person feels respected, valued, and empowered to be themselves. When people feel a true sense of belonging, they do their best work, take smart risks, and bring forward diverse perspectives — leading to stronger decisions and deeper relationships.

We anchor this belief in a simple phrase: “Everyone’s welcome at the dog park.” No matter your background, identity, or role, there’s space for you here. There’s no one way to show up at the dog park— just shared space, mutual respect, and the freedom to be yourself. Being included is just the beginning, it’s about contributing your voice, growing through challenges, and building trust through shared goals. This philosophy guides how we lead, how we hire, how we communicate, and how we grow.
                    
We continuously evaluate to ensure we are creating a consistent experience that cultivates belonging for all employees, from hiring and performance reviews to talent development. We also believe Belonging happens in everyday moments of connection; lunch with a new teammate, a shared laugh, or a quick story about your weekend. Our structure includes biannual employee surveys, manager training, TFD camps, and support from Humans to ensure we’re listening and learning from our Team.

Together, these efforts reflect what Belonging means at TFD: a culture where everyone can thrive.

A Few of Our Best Benefits

• Dog-friendly office in SoHo
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO 
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

Equal Employment Opportunity Statement

The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.

Reasonable Accommodations

TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.  If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humansops@thefarmersdog.com.

We're Here to Help

We’re happy to answer any questions you may have about the position or our hiring process - please reach out at careers@thefarmersdog.com.

Who We Are

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#LongLiveDogs

What We Stand For and Where You’ll Come In

As the Accounting Manager, Inventory and COGS, you will own the financial integrity of our inventory and cost of goods sold across the business. You’ll lead monthly close processes, manage and improve controls, and partner closely with Operations, FP&A, and third-party logistics providers to ensure the accurate and timely reporting of inventory and COGS in our ERP system. You’ll oversee key processes like purchase accruals, inventory movements, and costing methodologies, while identifying opportunities to improve and standardize inventory and COGS accounting across locations. This role will play a key leadership role within Accounting and Finance more broadly, helping drive scalable solutions that support our rapid growth and set up the business for long-term success.

One Team: We don’t think of ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don’t think departments matter. We’d rather align ourselves to the goals we’re working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically.

We are skeptical about everything and precious about nothing:  Ideas can and should come from anywhere, and we aren’t tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there’s a better or more impactful way to solve problems.

We consider the customer journey in all of our decisions:  We know that no interaction exists in a silo and therefore understand how important every single one is.  We ensure our strategy sets prospective and new customers up for success and drives long-term retention.  We answer questions and address problems early and proactively.  We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically.

We Execute For Impact: We don’t subscribe to “best practices” or “industry KPIs”. We’re uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. Similarly, we don’t subscribe to rigid or classical expectations of roles – i.e. acquisition is hyper-focused on improving customer retention and experience.

We Are Focused and Work Without Assumption: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, “what’s the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?”. We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don’t expect to be perfect the first time.

How You'll Make An Impact

• Lead the monthly close process for inventory and COGS, including journal entries, reconciliations, and internal reporting
• Ensure accurate inventory costing and valuation, including landed cost, freight, duties, variances, and other COGS components
• Own the inventory subledger and ensure alignment with the general ledger
• Oversee purchase accrual processes and work with Procurement and AP to ensure accuracy and completeness
• Build, manage, mentor and lead the Inventory Accounting group, including thoughtful hiring, onboarding, coaching, and continuous feedback
• Monitor and analyze inventory movements, including in-transit, consignment, write-offs, and returns, and ensure appropriate accounting treatment
• Drive process improvements related to inventory and COGS accounting, including documentation of policies and procedures
• Partner with FP&A and Operations to provide timely and accurate analysis of COGS trends and inventory balances along with insights and reporting regarding inventory and margin drivers
• Collaborate with cross-functional teams and external partners to implement inventory reporting tools and automation in our ERP
• Support the annual financial audit, including the preparation of spreadsheets or reports that support the financial statement numbers (e.g., inventory balances, COGS breakdown, inventory adjustments) and responses related to inventory and COGS
• Support physical inventory and cycle count processes and ensure results are reflected properly and timely in financial statements

We're Excited About You Because

• You have 5+ years of progressive accounting experience, with at least 2 years in inventory and/or COGS accounting and 1+ years of people management experience
• You bring a strong mix of technical accounting knowledge and operational mindset
• You’ve led or audited month-end close processes and are comfortable owning a complex area of the P&L and balance sheet
• You’re detail-oriented but also able to step back and see the big picture
• You’re comfortable working in ERP systems—NetSuite experience is a plus
• You have a proactive, solution-oriented mindset and aren’t afraid to challenge the status quo
• You are able to thrive in a fast-paced and ambiguous environment, naturally curious and proactive self-starter, constantly on the lookout for new opportunities and solutions
• You’re an owner, have excellent problem-solving skills and can prioritize tasks effectively
• You thrive as a self-starter and excel in managing multiple projects simultaneously
• You're a skilled communicator and have the ability to absorb and distill complexity into simple terms to drive decision making.
• You love dogs.

Office Guidelines

We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement.

Our Belonging Philosophy:

At TFD, we believe Belonging is a shared commitment to creating a workplace where every person feels respected, valued, and empowered to be themselves. When people feel a true sense of belonging, they do their best work, take smart risks, and bring forward diverse perspectives — leading to stronger decisions and deeper relationships.
We anchor this belief in a simple phrase: “Everyone’s welcome at the dog park.” No matter your background, identity, or role, there’s space for you here. There’s no one way to show up at the dog park— just shared space, mutual respect, and the freedom to be yourself. Being included is just the beginning, it’s about contributing your voice, growing through challenges, and building trust through shared goals. This philosophy guides how we lead, how we hire, how we communicate, and how we grow.
                    
We continuously evaluate to ensure we are creating a consistent experience that cultivates belonging for all employees, from hiring and performance reviews to talent development. We also believe Belonging happens in everyday moments of connection; lunch with a new teammate, a shared laugh, or a quick story about your weekend. Our structure includes biannual employee surveys, manager training, TFD camps, and support from Humans to ensure we’re listening and learning from our Team.

Together, these efforts reflect what Belonging means at TFD: a culture where everyone can thrive.

A Few of Our Best Benefits

• Dog-friendly office in SoHo
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO 
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

We commit to building a competitive compensation package and company environment for all individuals to thrive. We believe in competitive base compensation rooted in location specific market data and performance along with equity ownership in the company that allows every team member to build their personal wealth as the company grows, just as much as we believe in fostering a culture that supports our team members personally, professionally, and holistically. For this role the anticipated hiring base compensation range is $120,000 - $135,000 USD Annual and the compensation offered will include a robust market competitive package of base and equity. In addition to your base compensation offer you will also receive equity ownership in the company. More information about the value of this equity will be shared at the time of offer. This range is representative of NYC Market Data if you are applying to this role outside of the NYC area the range may change.

Equal Employment Opportunity Statement

The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.

Reasonable Accommodations

TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.  If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humansops@thefarmersdog.com.

We're Here to Help

We’re happy to answer any questions you may have about the position or our hiring process - please reach out at careers@thefarmersdog.com.