At Texas Chiller Systems, we take pride in serving our customers with excellence and supporting our employees with the same care and attention. Headquartered in San Antonio, we were built on a foundation of strong values that guide how we work, lead, and serve, always putting people first and striving to exceed expectations for our team and our customers in every interaction.

The Service Manager oversees the service department for the Corpus Christi territory, ensuring operational excellence, strong customer satisfaction, and alignment with Texas Chiller Systems’ standards. This role leads service delivery across HVAC, plumbing, boiler, and electrical disciplines. The Manager is responsible for driving performance, managing resources, developing staff, and maintaining compliance with safety and company policies.

This position plays a critical role in driving operational efficiency, maximizing field productivity, and supporting timely service delivery across multiple trades in a fast-paced mechanical service environment.

Duties/Responsibilities:

• Lead and manage all service operations within the Corpus Christi territory
• Hold accountability for HVAC, plumbing, boiler, and electrical service teams and their performance
• Ensure service delivery meets quality, safety, and compliance standards
• Drive financial performance, including revenue growth, margin management, and expense control
• Build and manage client relationships to ensure satisfaction and repeat business
• Develop workforce through training, mentoring, and performance management
• Align service strategies with company objectives through collaboration with other departments
• Establish, track, and report KPIs and operational metrics to leadership
• Lead safety initiatives and ensure compliance with OSHA, state, and company regulations
• Evaluate equipment, tools, and technology for efficiency and effectiveness
• Oversee workforce scheduling, staffing, and budget management to maximize productivity

Qualifications:

• Minimum 10 years of progressive leadership experience in service operations within HVAC, plumbing, boilers, and electrical
• Proven track record managing large teams and multi-trade operations
• Strong knowledge of mechanical systems, controls, and electrical distribution
• Experience in contract management, estimating, and P&L responsibility
• Familiarity with union workforce management preferred
• Demonstrated success in client relations, conflict resolution, and operational improvement
• Excellent communication, organizational, and leadership skills

Preferred Qualifications:

• Bachelor’s degree in Mechanical Engineering, Construction Management, Business Administration, or related field preferred
• Professional licenses and certifications in HVAC, Plumbing, Electrical, or Boiler operation strongly preferred
• OSHA 30 certification or ability to obtain within 6 months

Core Competencies:

• Leadership and Team Development
• Strategic Thinking and Execution
• Financial Acumen
• Safety and Compliance Focus
• Customer Service Orientation
• Problem Solving and Decision Making

Job Type:

Full-time, Exempt

Schedule:

• Monday to Friday
• 7:00 AM to 5:00 PM availability
• After hours as needed

Texas Chiller Systems is an equal opportunity employer that is committed to providing all team members with a work environment free of discrimination and harassment. We celebrate diversity and welcome applicants from every background and life experience.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. These statements are not an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. All team members may be required to perform duties outside of their normal responsibilities from time to time as needed.

At Texas Chiller Systems, we take pride in serving our customers with excellence and supporting our employees with the same care and attention. Headquartered in San Antonio, we were built on a foundation of strong values that guide how we work, lead, and serve, always putting people first and striving to exceed expectations for our team and our customers in every interaction.

As a Commercial HVAC Service Dispatcher, you’ll be the hub that connects customers, technicians, and internal teams. You’ll ensure every service call runs smoothly, every customer feels taken care of, and our operations stay humming. In this role, you’ll build relationships that matter while helping our team deliver exceptional results every day.

Duties/Responsibilities:

• Coordinates and dispatches service technicians for HVAC, chiller, plumbing, and refrigeration service calls, preventive maintenance, and emergency requests while maximizing route efficiency and technician productivity.
• Serves as the primary point of contact for customers by receiving service requests, accurately identifying service needs (cooling, mechanical, plumbing, or refrigeration), and ensuring timely communication and follow-up.
• Prioritizes and schedules work based on urgency, system criticality (e.g., process cooling, leaks, refrigeration failures), contractual obligations, and operational needs.
• Maintains clear communication with technicians regarding job scope, site conditions, required materials, and customer expectations across all service lines.
• Monitors job progress throughout the day and proactively addresses scheduling conflicts, delays, emergency calls, and customer concerns.
• Coordinates emergency response for critical failures including chiller outages, refrigeration loss, and plumbing leaks or system failures.
• Updates and manages service tickets, work orders, and system data (COINS or equivalent system) to ensure accuracy, billing readiness, and operational visibility.
• Partners with service managers across HVAC, plumbing, and refrigeration departments to align on workload distribution and technician utilization.
• Builds strong customer relationships by demonstrating professionalism, urgency, and a commitment to service excellence.
• Supports after-hours or on-call scheduling rotation as needed to ensure continuous service coverage.
• Maintains organized records of customer interactions, service history, and technician notes.

Required Skills:

• Strong scheduling and coordination across multiple service lines
• Ability to manage high call volume and prioritize emergency vs routine work
• Effective communication between field technicians, customers, and internal teams
• Problem-solving and decision-making skills
• Attention to detail in documentation and data entry
• Time management and prioritization
• Customer relationship management

Preferred Skills:

Basic understanding of:

• HVAC systems and chillers
• Commercial plumbing systems (leaks, fixtures, piping, drainage)
• Refrigeration systems (walk-ins, freezers, critical cooling)
• Experience dispatching union technicians or working in a union environment
• Experience supporting billing processes, invoicing, or job closeout
• Knowledge of San Antonio and surrounding service areas
• Experience supporting emergency and after-hours service operations

Qualifications:

• High school diploma or GED preferred
• 2+ years of dispatching, scheduling, or customer service experience (mechanical, HVAC, plumbing, or refrigeration industry preferred)
• Experience working in a fast-paced service environment with multiple trades
• Familiarity with dispatching or ERP systems (COINS or similar preferred)
• Strong organizational and multitasking skills
• Professional communication skills (verbal and written)
• Ability to remain composed under pressure and manage competing priorities
• Demonstrates strong business ethics and customer-first mindset

Why Work With Us?
Join a team where your work matters. We offer growth opportunities, a supportive environment, and a competitive pay and benefits package designed to take care of you and your future.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job.  These statements are not to be translated as an exhaustive list of all responsibilities, duties, and skills required of personnel in this position.  All team members may be required to perform duties outside of their normal responsibilities from time to time as needed.

Texas Chiller Systems is an equal opportunity employer that is committed to providing all employees with a work environment free of discrimination and harassment. We celebrate diversity and welcome applicants from every background and life experience.

At Texas Chiller Systems, we take pride in serving our customers with excellence and supporting our employees with the same care and attention. Headquartered in San Antonio, we were built on a foundation of strong values that guide how we work, lead, and serve, always putting people first and striving to exceed expectations for our team and our customers in every interaction.

The Journeyman HVAC Service Mechanic serves as a key technical resource for fellow service mechanics, providing technical support, guidance, and training while ensuring the reliable operation of HVAC systems through inspections, testing, repairs, and preventive maintenance. This role is essential to maintaining the comfort, safety, and performance of the environments we service while helping elevate the technical capability of the team.

Duties/Responsibilities:

• Demonstrates strong attention to detail and advanced diagnostic skills related to HVAC system performance. Experience with a wide range of systems, from split systems to chillers, ensures optimal system operation and performance.
• Coordinates work processes effectively, particularly on large projects. Provides on-site leadership by managing both overall project objectives and detailed execution to support successful completion.
• Utilizes hand tools, power tools, gauges, and measuring equipment with precision and expertise for troubleshooting and planned maintenance activities.
• Builds and maintains strong customer relationships by clearly explaining completed work and ensuring customer confidence and satisfaction.
• Maintains clear communication and thorough documentation to ensure all project stakeholders remain informed and aligned throughout project execution.
• Serves as a technical resource to others by offering support, guiding technicians, and coordinating multi-technician service calls to promote team growth and success.
• Participates in on-call stand-by rotation and effectively manages multiple tasks while maintaining composure under pressure.
• Adheres to safety standards both on the road and on job sites. Maintains tools, service vehicle, and inventory in an organized and ready state.
• Manages material purchasing and service vehicle stock efficiently to streamline processes and maintain smooth operations.
• Encouraged to be in good standing with local union 211and/or willing to join 

Required Skills:

HVAC Unitary Skills:

• Split systems – all brands up to 120 tons
• Mini-split systems – up to 3-ton heat pump and all brands MultiZone
• VRV Heat Pump and VRV Heat Recovery
• Rooftop units (RTU) – all brands up to 150+ tons
• Water source heat pumps – all brands up to 120 tons
• Self-contained systems – water-cooled and air-cooled with remote condenser
• CRAC units – Liebert/Data Aire/Stulz

HVAC Airside Skills:

• Fan Powered Boxes
• VAV Boxes
• VFD theory
• Air Handler – theory of AHU operation and control valve operation
• Exhaust fans – centrifugal upblast roof fans, centrifugal inline fans, and vane axial high-pressure fans

Pumps and Piping Systems Skills:

• Pumps – ability to identify all components
• Pump and chiller configurations
• Flow control – automatic/circuit setter
• Piping – strainers and backflow devices

Preferred Skills:

HVAC Chiller Skills:

• Air-cooled chillers – scroll/reciprocating, screw, screw with VFD, and magnetic
• Water-cooled chillers – scroll/reciprocating, screw, variable speed screw, and magnetic
• Centrifugal chiller theory

Physical Requirements:

• Ability to lift up to 50 pounds
• Ability to climb service ladders and stairs to access mechanical equipment in locations ranging from basements to rooftops
• Ability to work in various weather conditions, including summer heat and potentially frozen road conditions

Job Type: Full-time, non-exempt

Texas Chiller Systems is an equal opportunity employer committed to providing all employees with a work environment free of discrimination and harassment. Diversity is celebrated, and applicants from every background and life experience are welcomed.

Disclaimer: The above statements describe the general nature and level of work performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Team members may be required to perform duties outside their normal responsibilities as needed.

At Texas Chiller Systems (TCS) we focus on excellence and teamwork across HVAC, plumbing, and electrical trades. We support commercial properties with strong maintenance, repair, and installation services. The Account Executive (AE) is the face of Texas Chiller Systems who develops, expands, and protects long-term customer relationships across commercial, industrial, institutional, and mission-critical environments.

This role blends strategic hunting, relationship-driven consulting, and technical solutioning across HVAC service, retrofit, and small-to-mid-size project opportunities. Your mission: grow profitable owner-direct business, deepen existing accounts, and elevate TCS’s reputation for reliability and excellence.

Key Responsibilities:

• Drive new owner-direct business development through prospecting, territory mapping, and consistent outreach.
• Build and maintain strong customer relationships with building owners, facility managers, property teams, and industrial operators.
• Manage and grow a personal book of business, focusing on renewals, expansion, and customer retention.
• Conduct site visits, assessments, and discovery to identify service, maintenance, and retrofit needs.
• Develop scopes and collaborate with Operations/Estimating to ensure accurate pricing and feasibility.
• Prepare and deliver compelling proposals for maintenance agreements, equipment replacements, upgrades, and retrofit projects.
• Maintain disciplined CRM usage including activity tracking, forecasting, deal probability, and pipeline updates.
• Follow up on technician-identified service opportunities and ensure timely engagement with customers.
• Partner cross-functionally with Service, Project Management, Estimating, and Purchasing to ensure seamless execution.
• Stay active in the market through industry events, networking, and competitive research

Qualifications: 

• 3–7+ years of successful outside B2B sales experience in commercial HVAC, mechanical services, building services, or related technical industries.
• Proven track record of meeting or exceeding sales quotas.
• Strong relationship-building and consultative selling skills.
• Ability to understand mechanical systems and translate technical concepts into value-focused business conversations.
• High discipline in CRM usage, pipeline management, and forecasting.
• Strong communication, negotiation, and presentation skills.
• Valid driver’s license and willingness to travel within territory and between TCS branch locations.

Why work here:

• High-Growth Market Opportunity - Texas is booming, and TCS is expanding aggressively with enormous untapped owner-direct potential.
• Strong Technical Backbone - You’ll sell with confidence knowing you have deep bench strength in Service, Projects, Estimating, and field expertise that consistently delivers.
• Competitive Compensation Structure - A strong base + incentive model tied directly to profitable growth. Uncapped commissions equal unlimited earning potential.
• Autonomy with Support - You’ll run your market with independence while having true operational alignment behind you.
• A Culture That Values Relationships - Internally and externally. Customers stay with people they trust, and TCS invests in building long-term partnerships, not transactional wins.

Job Type: Full-time, In-person. Monday through Friday, standard business hours, with flexibility for client needs and site visits.

Schedule: 

• 7:00 am - 6:00 pm availability 
• Monday to Friday 
• May be required to come in early or stay late to accommodate special opportunities.  

Texas Chiller Systems is an equal opportunity employer that is committed to providing all employees with a work environment free of discrimination and harassment. We celebrate diversity and welcome applicants from every background and life experience.  

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job.  These statements are not to be translated as an exhaustive list of all responsibilities, duties, and skills required of personnel in this position.  All team members may be required to perform duties outside of their normal responsibilities from time to time as needed. 

At Texas Chiller Systems (TCS) we focus on excellence and teamwork across HVAC, plumbing, and electrical trades. We support commercial properties with strong maintenance, repair, and installation services. The Account Executive (AE) is the face of Texas Chiller Systems who develops, expands, and protects long-term customer relationships across commercial, industrial, institutional, and mission-critical environments.

This role blends strategic hunting, relationship-driven consulting, and technical solutioning across HVAC service, retrofit, and small-to-mid-size project opportunities. Your mission: grow profitable owner-direct business, deepen existing accounts, and elevate TCS’s reputation for reliability and excellence.

Key Responsibilities:

• Drive new owner-direct business development through prospecting, territory mapping, and consistent outreach.
• Build and maintain strong customer relationships with building owners, facility managers, property teams, and industrial operators.
• Manage and grow a personal book of business, focusing on renewals, expansion, and customer retention.
• Conduct site visits, assessments, and discovery to identify service, maintenance, and retrofit needs.
• Develop scopes and collaborate with Operations/Estimating to ensure accurate pricing and feasibility.
• Prepare and deliver compelling proposals for maintenance agreements, equipment replacements, upgrades, and retrofit projects.
• Maintain disciplined CRM usage including activity tracking, forecasting, deal probability, and pipeline updates.
• Follow up on technician-identified service opportunities and ensure timely engagement with customers.
• Partner cross-functionally with Service, Project Management, Estimating, and Purchasing to ensure seamless execution.
• Stay active in the market through industry events, networking, and competitive research

Qualifications: 

• 3–7+ years of successful outside B2B sales experience in commercial HVAC, mechanical services, building services, or related technical industries.
• Proven track record of meeting or exceeding sales quotas.
• Strong relationship-building and consultative selling skills.
• Ability to understand mechanical systems and translate technical concepts into value-focused business conversations.
• High discipline in CRM usage, pipeline management, and forecasting.
• Strong communication, negotiation, and presentation skills.
• Valid driver’s license and willingness to travel within territory and between TCS branch locations.

Why work here:

• High-Growth Market Opportunity - Texas is booming, and TCS is expanding aggressively with enormous untapped owner-direct potential.
• Strong Technical Backbone - You’ll sell with confidence knowing you have deep bench strength in Service, Projects, Estimating, and field expertise that consistently delivers.
• Competitive Compensation Structure - A strong base + incentive model tied directly to profitable growth. Uncapped commissions equal unlimited earning potential.
• Autonomy with Support - You’ll run your market with independence while having true operational alignment behind you.
• A Culture That Values Relationships - Internally and externally. Customers stay with people they trust, and TCS invests in building long-term partnerships, not transactional wins.

Job Type: Full-time, In-person. Monday through Friday, standard business hours, with flexibility for client needs and site visits.

Schedule: 

• 7:00 am - 6:00 pm availability 
• Monday to Friday 
• May be required to come in early or stay late to accommodate special opportunities.  

Texas Chiller Systems is an equal opportunity employer that is committed to providing all employees with a work environment free of discrimination and harassment. We celebrate diversity and welcome applicants from every background and life experience.  

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job.  These statements are not to be translated as an exhaustive list of all responsibilities, duties, and skills required of personnel in this position.  All team members may be required to perform duties outside of their normal responsibilities from time to time as needed.