TEGNA's broadcast operations hub in Charlotte, NC, seeks an Ingest Operator to join our team. This position is part of a team responsible for the live operation and support of multiple television stations in 24/7 centralized operations environment. The ideal candidate is a self-starter capable of working independently or as part of a team. The Ingest Operator is responsible for the preparation and distribution of both short form and long form content for all TEGNA television stations.

Responsibilities:
•  Responsible for the ingest, preparation, and technical quality control of broadcast content including, but not limited to, local programing, syndicated programming, paid programming, commercials, and some promotional inventory in a fast paced, deadline driven environment.
•  Review and manage digital content to ensure technical standards are met and inventory will play upon demand.
•  Work with TEGNA stations to ensure the timely preparation and distribution of short form and long form content.
•  Read format sheets and prep content to specifications given.
•  Work directly with station personnel on technical specification requirements and delivery requirements of digital content.
•  Verify that digital linear feeds, file pitches/transmissions, fiber feeds, downlinks, records are correctly scheduled and updated as necessary.
•  Be able to set up and maintain the Crispin Record Scheduler.
•  Apply knowledge of and ability to use electronic equipment and computer hardware and software related to television broadcast operations, including, but not limited to, video and audio routing equipment, file servers, and multi-channel automation systems.
•  Use Wide Orbit Traffic System to run reports and create digital logs.
•  Demonstrate desire and ability to stay current with the evolving technology in the rapidly changing communications industry.
•  Performs other duties as assigned.

Requirements: 
•  BA/BS in a related field or equivalent experience.
•  Experience with Crispin Automation/Loading Dock is a plus.
•  Experience with video editing software (such as Adobe Premiere, etc.) is a plus.
•  Experience with Wide Orbit Traffic System is a plus.
•  Basic understanding of television production, broadcast operations, and/or news/sports/entertainment technical production requirements.
•  Proficient in Excel and the entire Microsoft O365 suite of tools.
•  Ability to troubleshoot, take immediate action, and resolve broadcast issues.
•  Strong customer service attributes and skills including written and verbal communications.
•  Strong organization and time management skills.
•  Unwavering composure in high-pressure situations.
•  Acute attention to detail.
•  Excellent interpersonal communication skills.
•  Experience working successfully as part of a team.
•  Must be willing to work onsite at our facility in Charlotte, North Carolina
•  Must be willing and available to work flexible hours, including overnight shifts, weekends, holidays in order to meet the needs of a 24x7 operation.

The IT Specialist position is responsible for process development, documentation, Security Updates and IT support for TEGNA’s server and workstation platforms within the Charlotte Hub. Working with other team members, this position will recommend, and assist in the implementation of toolsets, and services to ensure the health, security and optimal performance of the TEGNA Hub Data Centers, on premise infrastructure, as well as IT services. This position will be responsible for documenting changes, upgrades and evaluation to ensure technology is deployed and maintained with minimal impact to the Hub business center. This position will work effectively with other IT teams, Corporate departments, business units, consultants and service providers to ensure smooth operation of TEGNA’s IT platforms within the Charlotte Hub environment.

Responsibilities:
•    Proactively ensure that TEGNA maintains a healthy and secure server and workstation environment. – 20%
•    Manage and execute special projects. – 20%
•    Resolve problems and document resolutions. – 20%
•    Architect and implement toolsets and build workflows to drive automation. – 15%
•    React to changes positively, handle other essential tasks as assigned, and productively challenge the status quo as appropriate. – 15%
•    Work with manage service providers to drive efficient process and ensure SLAs are met – 10%

Requirements:
•    College degree or higher.
•    3+ years of demonstrated experience with server and/or end-user computing orchestration, management and monitoring toolsets including SCCM, Splunk, CrowdStrike and mobile device management platforms. Cloud experience is a plus.
•    Experience with automation of system management with ServiceNow.
•    Experience leading all aspects of a project from inception to planning to implementation.
•    Demonstrated knowledge and experience of service desk concepts and toolsets including ServiceNow.
•    Ability to prioritize multiple complex tasks/projects and follow through to completion independently or as part of a team.
•    As a member of a service organization, ability to effectively communicate technical topics to various levels of internal customers and outside business partners. Interact with customers with empathy and in a mature and pleasant manner.