The Basics:

This position follows the Company’s hybrid schedule which currently requires employees to work in the office a minimum of three days per week: Krakow, Fabryczna.

The Customer Success Manager is critical to helping customers receive value from their investment in Tanium and to ensure Tanium maintains its enviable base of high value, loyal customers that rely on Tanium to manage all their endpoints. This customer facing role will be responsible for customers each having thousands of endpoints running the Tanium platform and solutions. The successful candidate will be able to manage a significant set of customers and use data and qualitative feedback to decide how best to engage resources to drive desired results. You will lead the Digital touch model of Customer Success for the EMEA region, helping to build it and run it.

What You'll Do:

• Ensure successful business outcomes for customers that lead to world-class retention and expansion for Tanium by collaborating with an account team of Sales, Solution Engineers, Domain Architects, and more
• Run the Digital Touch Engagement Model for EMEA, help to build it and fine tune it for maximum success across our region
• Understand the unique complexity of the customers and segmentation of customers you serve and create the best path to full Tanium platform adoption and expansion, leveraging your understanding of not only the customer’s environment but also insights as to how to overcome obstacles to implement new technologies
• Deep collaboration with CSMs and ACEs across EMEA to better engage customers within your Digital Touch Engagement Model scope, to triage, prioritize and address the risks they are facing but also helping their adoption of Tanium.
• Develop and maintain the necessary relationships with customers to ensure alignment to their business needs
• Identify where Tanium can be further integrated into customer business processes and controls to increase ROI and expand into new solution areas
• Perform activities and data management that help to drive adoption and value against an agreed-upon plan with the customer. This may include artifact creation (including Value Plans for customers), action and risk tracking, and updating internal data systems such as Salesforce and/or Gainsight
• Contribute proactively to internal practice development efforts to continually drive maturity and improvement of our Customer Success function
• Maintain a strong understanding of all aspects of the Tanium solutions and their value to customers

We're Looking For:

• Education 
  • BA/BS or equivalent experience preferred 

• Experience Required 
  • 3 plus years of experience in Customer Success preferably in a SaaS business model
  • Has demonstrated consulting and project management skills, experience with building strategic relationships that drive business value for customers
  • Working knowledge of endpoint technology and software industry
  • Full professional proficiency in English
  • Optional/Nice to Have: French speaking

• You are
  •  A highly organized self-starter who thrives in a fast-paced environment and is comfortable working in ambiguity 
  • Curious, willing to learn from others in your discipline, your customers, and other roles at Tanium 
  • Willing to contribute suggestions and ideas to further customer and Tanium goals 
  • Eager to become an expert in demonstrating value and return on investment to our customers 
  • Eager to learn technology foundations and become a technical advisor on the Tanium platform and solutions. 
  • A strong communicator and intuitive listener 
  • Professional, insightful, and values-driven
  • Motivated to help to solve the toughest IT problems faced by organizations today 

• Other
  • Travel ranging from 5 - 10%

Additional offering

• Attractive remuneration and comprehensive benefits  
• All full-time employees are eligible to receive restricted stock units. You can own part of the company you help to build 
• A value-based, transparent culture that fosters collaboration and innovation 
• Ability to work on complex and strategic global projects and initiatives  
• Career development opportunities  
• Health, vision and basic dental coverage - Tanium paying 100% of the premium
• Life & Disability + Critical Illness benefits - Tanium paying 100% of the premium
• Free food in the office

About Tanium 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.  

Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work. 

Taking care of our team members 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

For more information on how Tanium processes your personal data, please see our Privacy Policy.

The Basics:

This position requires to work in the office  a minimum of four days per week (Krakow, Fabryczna).

As a Tanium QA intern, you will support the QA team in improving project efficiency and product quality by participating in QA initiatives and processes. Internship participant will gain practical experience in quality assurance engineering while contributing to the successful delivery of projects

What you’ll do:

• Assist the QA team in understanding and participating in QA initiatives.
• Learn and practice new testing methodologies under the guidance of experienced team members.
• Observe and participate in code reviews, asking questions and sharing insights.
• Develop strong communication skills by presenting test results and discussing issues with the QA team.
• Seek mentorship and guidance from the QA team to learn and grow in the field of quality assurance.

We’re looking for someone with:

• Authorized to work in Poland now and in the future
• Available to work full-time from July 1st, 2026 to September 30th, 2026
• Interested in continuing working at Tanium after the internship
• Student of Computer Science or relevant degree
• Practical knowledge of Python programming
• Experience with virtualization tools (VMware, Hyper-V, UTM)
• Understanding of Linux and Windows OS installation and configuration
• Basic knowledge of network interface setup and security protocols
• Demonstrates initiative and motivation
• Excellent oral and written communication skills
• Team player
• Person of high ethics and integrity
• Ability to work in a fast-paced, changing environment

About Tanium 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.  

Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work. 

Taking Care of Our Team Members 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

For more information on how Tanium processes your personal data, please see our Privacy Policy.

This position follows the Company’s hybrid schedule which currently requires employees to work in the Krakow Office (Fabryczna Street) a minimum of three days per week.

The Basics

This Senior Helpdesk Engineer will work directly with a talented team of IT and security professionals. This role will also have the opportunity to learn new technologies, including Tanium’s product. 

The Senior Helpdesk Engineer is crucial to ensuring that IT and Tanium’s employees have the access and resources to complete their mission. The right candidate will enjoy working closely with our end-users, which includes developers, engineers, sales, and support staff. A successful candidate will also enjoy working for a company that is focused on quality and ensuring the long-term success of Tanium. 

What you'll do

• Serve as the escalation point for hardware, software, network, and system issues 
• Diagnose, troubleshoot, and resolve high-impact or ambiguous problems across endpoints, operating systems, identity and access, SaaS tools, and basic networking 
• Own tickets end-to-end, including root cause analysis, resolution, documentation, and follow-up communication against SLA 
• Lead incident response efforts, coordinating internal IT teams, security, and vendors as needed 
• Identify trends, recurring issues, and systemic gaps; proactively drive long-term fixes rather than short-term workarounds 
• Provide guidance to junior level Helpdesk Engineers through knowledge sharing, shadowing, and informal coaching 
• Review and contribute to helpdesk workflows, runbooks, and troubleshooting guides with a focus on improving tooling, processes and end user experience.  
• Support user provisioning, access management, and identity systems with a focus on security and compliance 
• Provide advanced troubleshooting and user support for conferencing platforms such as Zoom and Microsoft Teams, as well as other essential collaboration technologies supporting remote and hybrid work environments. 
• Administer the full lifecycle of IT hardware and software assets, including setup, deployment, inventory tracking, and recovery, ensuring all devices are configured, assigned, and documented for compliance and audit purposes. 
• Maintain the operational readiness of conference rooms and manage the setup and troubleshooting of equipment for meetings, webinars, and organizational events. 
• Actively contribute to assigned IT projects, supporting initiatives that enhance technological innovation, optimize service delivery, and advance organization's overall IT strategy. 

We’re looking for someone with

• Bachelor’s degree or equivalent experience 
• Minimum 3-5 years of relevant technical support experience 
• Proven problem-solving capabilities with expertise in supporting and troubleshooting both Windows and macOS environments, including common productivity and collaboration software. 
• Hands-on experience with user and group management in Microsoft 365 and Active Directory environments. 
• Familiarity with basic networking concepts such as DNS, DHCP, VPNs, and TCP/IP, with the ability to diagnose and resolve common connectivity and access issues. 
• Experience using ticketing systems (ServiceNow preferred) to document, track, and close support requests. 
• Exposure to cybersecurity fundamentals, including secure endpoint management, vulnerability management, and compliance standards. 
• Practical knowledge of endpoint protection and MDM solutions 
• Experience supporting remote users, SaaS-based productivity suites, and cloud identity management platforms. 
• Experience providing executive and VIP support.  

About Tanium 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.  

Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work. 

Taking care of our team members 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

For more information on how Tanium processes your personal data, please see our Privacy Policy.

This position follows the Company’s hybrid schedule which currently requires employees to work in the Krakow Office (Fabryczna Street) a minimum of three days per week.

The Basics

This Lead Helpdesk Engineer will work directly with a talented team of IT and security professionals. This role will also have the opportunity to learn new technologies, including Tanium’s products. 

The Lead Helpdesk Engineer is crucial to ensuring that IT and Tanium’s employees have the access and resources to complete their mission. The right candidate will enjoy working closely with our end-users, while also helping to build out our local IT team in the region. A successful candidate will also enjoy working for a company that is focused on quality.  

What you'll do

• Serve as the escalation point for hardware, software, network, and system issues
• Troubleshoot across endpoints, operating systems, identity and access, SaaS tools, and basic networking
• Help build a local team of engineers focused on supporting and improving employee technology experiences globally.
• Own ticket triage standards, prioritization guidelines, and escalations paths
• Ensure consistent troubleshooting approaches and high-quality ticket resolution against SLA
• Maintain and improve day-to-day helpdesk workflows and queue health
• Maintain and create knowledge base articles, identify documentation gaps, and use documentation as a primary operational tool
• Provide technical guidance and coaching to helpdesk engineers
• Act as local hands and eyes for supporting local engineering environments with support from global peers.
• Partner with other leaders to identify automation opportunities, conduct tool evaluations, and strategize on operational improvements
• Communicate recurring issues, capacity constraints, and lead root cause analysis for any systemic issues
• Participate in operations and incident reviews as well as strategic planning 

We’re looking for someone with

• Minimum 5 years of relevant technical support experience, with at least 2 years as lead engineer
• Proven problem-solving capabilities with expertise in supporting and troubleshooting both Windows and macOS environments, including common productivity and collaboration software.
• Hands-on experience with user and group management in Microsoft 365 and Active Directory environments.
• Familiarity with basic networking concepts such as DNS, DHCP, VPNs, and TCP/IP, with the ability to diagnose and resolve common connectivity and access issues.
• Experience using ticketing systems (ServiceNow preferred) to document, track, and close support requests.
• Exposure to cybersecurity fundamentals, including secure endpoint management, vulnerability management, and compliance standards.
• Practical knowledge of endpoint protection and MDM solutions, Tanium preferred
• Experience supporting remote users, SaaS-based productivity suites, and cloud identity management platforms.
• Experience providing executive and VIP support.  

About Tanium 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.  

Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work. 

Taking care of our team members 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

For more information on how Tanium processes your personal data, please see our Privacy Policy.

This position follows the Company’s hybrid schedule which currently requires employees to work in the Krakow Office (Fabryczna Street) a minimum of three days per week.

The Basics:

We are seeking a proactive, detail‑oriented General Ledger Accountant to join our Accounting team. This role will play a key part in supporting the Company’s close, reporting, and audit processes while helping drive operational excellence in a dynamic, fast‑paced environment. This is an exciting time to join Tanium, with meaningful opportunities for professional growth, exposure to complex accounting areas, and the ability to make a tangible impact as the Company continues to scale. 

The ideal candidate has a strong foundation in US GAAP, a hands‑on approach to accounting operations, and a continuous‑improvement mindset. This role offers the opportunity to further develop technical and operational accounting skills while contributing to the Company’s ambitious goals. 

What you’ll do:

• Prepare monthly journal entries and associated account reconciliations.
• Prepare and post monthly journal entries in accordance with US GAAP, ensuring accuracy and completeness.
• Perform monthly balance sheet account reconciliations and investigate and resolve reconciling items in a timely manner.
• Prepare and analyze monthly flux and variance explanations for assigned accounts and areas, providing clear and concise insights to management.
• Support the monthly, quarterly, and annual close processes, ensuring deadlines are met in a high growth environment.
• Identify opportunities to improve accounting processes, documentation, and internal controls, and assist with the implementation of enhancements.
• Assist with external audits, including preparation of audit schedules, support of audit requests, and coordination with internal stakeholders
• Support intercompany accounting activities, including reconciliations and eliminations, as applicable.
• Assist with ad hoc analyses, special projects, and process initiatives as assigned. 

We’re looking for someone with:

• Bachelor’s degree in Accounting or Finance required. 
• 2+ years of progressive accounting experience, preferably in a corporate or public accounting environment. 
• Strong understanding of US GAAP and core accounting principles. 
• Demonstrated ability to work independently, take ownership of tasks, and meet deadlines in a fast paced environment. 
• Strong analytical and problem solving skills with a high level of attention to detail. 
• Advanced Excel skills, including PivotTables, VLOOKUP/XLOOKUP, and complex formulas. 
• Experience with inter-company accounting; multi-currency and international experience a plus. 
• Experience with NetSuite or other ERP systems preferred. 
• Ability to manage multiple priorities and perform effectively under tight deadlines. 
• Strong organizational, verbal, and written communication skills. 
• Proven team player with a positive attitude and a willingness to support broader team objectives. 
• Adaptable and comfortable working in an evolving, high growth environment.

About Tanium 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.  

Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work. 

Taking care of our team members 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

For more information on how Tanium processes your personal data, please see our Privacy Policy