Talkdesk
Talkdesk is a global organization of 1,300 employees located in 19 countries (and counting)! We are a recognized cloud contact center leader, have ~$500 million in funding and a valuation of more than $10 billion with our Series D. Now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth!
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Enterprise Account Executive, Healthcare & Life Sciences (California)
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Responsibilities:
- Responsible for new business development within large enterprise accounts and closing of opportunities within the Healthcare industry
- Foster and expand the company’s relationship with business units, divisions and the overall enterprise customers
- Create and cultivate a close relationship with strategic alliances
- Understand the customers’ business strategy and direction and manage a long term, sustainable business portfolio
- Manage the end to end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners etc.
- Bringing innovative ideas that showcase case Talkdesk’s competitive advantage and disruptive mindset
- Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process
- Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model
- Build lasting, meaningful relationships with other members of management, team, and prospect/customer community
- Build and align with the Talkdesk sales Go-to-Market plan to develop and own accountability for region’s market segmentation and targeted accounts
- Develop essential internal relationships to provide the support necessary to manage accounts and close deals
- Communicate accurate and realistic forecast information to the management team per our process and policy
- Communicate market reaction and needs back to headquarters in a productive manner
- Take an active role in solving problems, which involve other functional areas, instead of “dumping problems at the factory door”
- Take the lead in prioritizing the needs of customers so that engineering and other functional areas can focus on the right tasks and issues
Requirements:
- Travel required: 50%+
- Previous experience in selling Enterprise software solutions into Financial Services related accounts
- 8+ years of outside/direct sales experience carrying / exceeding quota, preferably SaaS
- Experience positioning through strategic value based selling
- Experienced in selling SaaS-based solutions, managing complex sales practices and solution-based selling to CXO, senior management and director-level individuals
- Analytical, with strong business acumen
- Flexible personality, able to adapt to surroundings
- Analytical and business deal-making capability, ability to ferret out opportunities, create positive relationships, find the hidden issues during due diligence, and bring the transaction to closure successfully
- Demonstrated track record in the planning, development, and implementation of new business activity involving leading-edge technology
- Proven ability to grow revenues to a substantial level and scale bookings growth and net-new customers
- Excellent communication and presentation skills
- Extensive negotiation and contract development experience
- Comfortable operating in a fast-paced, dynamic startup environment
- CCaaS knowledge is a plus
- BA/BS degree
Pay Range (OTE): $240,000 - $360,000
Other Types of Pay: Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission.
Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).
Retirement Benefits: 401(k) plan
Paid Time Off: Talkdesk offers an uncapped paid time off program, subject to manager approval and consistent with business needs.
Paid Holidays: Talkdesk offers 14 paid holidays each year.
Paid Sick Leave: Employees have uncapped paid time off, subject to manager approval and consistent with business needs.
Method of Application: Apply online.
Application Window: The application window is expected to close at least 5 days from the posting date. The application was posted on 5/1/2026.
All questions or concerns about this posting should be directed to the Talent team at Talent@talkdesk.com.
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.
Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!
Work Environment and Physical Requirements:
Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Ready to apply?
Apply to Talkdesk
Responsibilities:
- Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process
- Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model
- Build lasting, meaningful relationships internally with other members of management, team, as well as externally with prospects, customers, and partner community
- Build and align with the Talkdesk sales Go-to-Market plan to develop and own accountability for region’s market segmentation and targeted accounts
- Communicate accurate and realistic forecast information to the management team per our process and policy
- Communicate market reaction and needs back to the business in a productive manner
- Engage proactively in problem-solving across functional areas instead of bringing issues to the factory doorstep.
- Take the lead in prioritizing the needs of customers so that engineering and other functional areas can focus on the right tasks and issues
Requirements:
- Travel required: 50%+
- 5+ years of new business, direct sales experience, carrying a quota
- Prior success selling SaaS-based solutions, managing complex sales practices and solution-based selling to CXO, senior management and director-level individuals at enterprise-level prospects
- Strong analytical and business deal-making capability, ability to ferret out opportunities, create positive relationships, ask questions that uncover hidden issues during discovery, and bring the transaction to closure successfully
- Demonstrated track record of successfully planning, developing, and implementing of new business opportunities
- Proven ability to grow revenues to a substantial level and scale bookings growth and net-new customers
- Excellent communication and presentation skills
- Extensive negotiation and contract development experience
- Comfortable operating in a fast-paced, dynamic startup environment
- Bachelor’s Degree preferred
Pay Range (OTE): $200,000 - $240,000
Other Types of Pay: Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission.
Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).
Retirement Benefits: 401(k) plan
Paid Time Off: Talkdesk offers an uncapped paid time off program for exempt employees and an accrual-based program for non-exempt employees; both are subject to manager approval and consistent with business needs.
Paid Holidays: Talkdesk offers 14 paid holidays each year.
Paid Sick Leave: Exempt employees have uncapped paid time off and non-exempt sick leave follows accrual standards; both are subject to manager approval and consistent with business needs.
Method of Application: Apply online.
Application Window: The application window is expected to close at least 5 days from the posting date. The application was posted on 04/16/2026.
Benefits and perks listed above may vary based on the nature of your employment with Talkdesk.
All questions or concerns about this posting should be directed to the Talent team at Talent@talkdesk.com.
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.
Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!
Work Environment and Physical Requirements:
Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Ready to apply?
Apply to Talkdesk
Responsibilities:
- Responsible for new business development within large enterprise accounts and closing of opportunities within the Finance industry
- Foster and expand the company’s relationship with business units, divisions and the overall enterprise customers
- Create and cultivate a close relationship with strategic alliances
- Understand the customers’ business strategy and direction and manage a long term, sustainable business portfolio
- Manage the end to end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners etc.
- Bringing innovative ideas that showcase case Talkdesk’s competitive advantage and disruptive mindset
- Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process
- Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model
- Build lasting, meaningful relationships with other members of management, team, and prospect/customer community
- Build and align with the Talkdesk sales Go-to-Market plan to develop and own accountability for region’s market segmentation and targeted accounts
- Develop essential internal relationships to provide the support necessary to manage accounts and close deals
- Communicate accurate and realistic forecast information to the management team per our process and policy
- Communicate market reaction and needs back to headquarters in a productive manner
- Take an active role in solving problems, which involve other functional areas, instead of “dumping problems at the factory door”
- Take the lead in prioritizing the needs of customers so that engineering and other functional areas can focus on the right tasks and issues
Requirements:
- Travel required: 50%+
- Previous experience in selling Enterprise software solutions into Financial Services related accounts
- 8+ years of outside/direct sales experience carrying / exceeding quota, preferably SaaS
- Experience positioning through strategic value based selling
- Experienced in selling SaaS-based solutions, managing complex sales practices and solution-based selling to CXO, senior management and director-level individuals
- Analytical, with strong business acumen
- Flexible personality, able to adapt to surroundings
- Analytical and business deal-making capability, ability to ferret out opportunities, create positive relationships, find the hidden issues during due diligence, and bring the transaction to closure successfully
- Demonstrated track record in the planning, development, and implementation of new business activity involving leading-edge technology
- Proven ability to grow revenues to a substantial level and scale bookings growth and net-new customers
- Excellent communication and presentation skills
- Extensive negotiation and contract development experience
- Comfortable operating in a fast-paced, dynamic startup environment
- CCaaS knowledge is a plus
- BA/BS degree
Pay Range (OTE Pay): $300,000 - $350,000
Other Types of Pay: Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission.
Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).
Retirement Benefits: 401(k) plan
Paid Time Off: Talkdesk offers an uncapped paid time off program for exempt employees and an accrual-based program for non-exempt employees; both are subject to manager approval and consistent with business needs.
Paid Holidays: Talkdesk offers 14 paid holidays each year.
Paid Sick Leave: Exempt employees have uncapped paid time off and non-exempt sick leave follows accrual standards; both are subject to manager approval and consistent with business needs.
Method of Application: Apply online.
Application Window: The application window is expected to close at least 5 days from the posting date. The application was posted on 04/20/2026.
Benefits and perks listed above may vary based on the nature of your employment with Talkdesk.
All questions or concerns about this posting should be directed to the Talent team at Talent@talkdesk.com.
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.
Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!
Work Environment and Physical Requirements:
Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Ready to apply?
Apply to Talkdesk
Responsibilities:
- Responsible for new business development within large enterprise accounts and closing of opportunities within the Finance industry
- Foster and expand the company’s relationship with business units, divisions and the overall enterprise customers
- Create and cultivate a close relationship with strategic alliances
- Understand the customers’ business strategy and direction and manage a long term, sustainable business portfolio
- Manage the end to end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners etc.
- Bringing innovative ideas that showcase case Talkdesk’s competitive advantage and disruptive mindset
- Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process
- Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model
- Build lasting, meaningful relationships with other members of management, team, and prospect/customer community
- Build and align with the Talkdesk sales Go-to-Market plan to develop and own accountability for region’s market segmentation and targeted accounts
- Develop essential internal relationships to provide the support necessary to manage accounts and close deals
- Communicate accurate and realistic forecast information to the management team per our process and policy
- Communicate market reaction and needs back to headquarters in a productive manner
- Take an active role in solving problems, which involve other functional areas, instead of “dumping problems at the factory door”
- Take the lead in prioritizing the needs of customers so that engineering and other functional areas can focus on the right tasks and issues
Requirements:
- Travel required: 50%+
- Previous experience in selling Enterprise software solutions into Financial Services related accounts
- 8+ years of outside/direct sales experience carrying / exceeding quota, preferably SaaS
- Experience positioning through strategic value based selling
- Experienced in selling SaaS-based solutions, managing complex sales practices and solution-based selling to CXO, senior management and director-level individuals
- Analytical, with strong business acumen
- Flexible personality, able to adapt to surroundings
- Analytical and business deal-making capability, ability to ferret out opportunities, create positive relationships, find the hidden issues during due diligence, and bring the transaction to closure successfully
- Demonstrated track record in the planning, development, and implementation of new business activity involving leading-edge technology
- Proven ability to grow revenues to a substantial level and scale bookings growth and net-new customers
- Excellent communication and presentation skills
- Extensive negotiation and contract development experience
- Comfortable operating in a fast-paced, dynamic startup environment
- CCaaS knowledge is a plus
- BA/BS degree
Pay Range (OTE): $330,000 - $360,000
Other Types of Pay: Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission.
Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).
Retirement Benefits: 401(k) plan
Paid Time Off: Talkdesk offers an uncapped paid time off program for exempt employees and an accrual-based program for non-exempt employees; both are subject to manager approval and consistent with business needs.
Paid Holidays: Talkdesk offers 14 paid holidays each year.
Paid Sick Leave: Exempt employees have uncapped paid time off and non-exempt sick leave follows accrual standards; both are subject to manager approval and consistent with business needs.
Method of Application: Apply online.
Application Window: The application window is expected to close at least 3 days from the posting date. The application was posted on 02/10/2026.
Benefits and perks listed above may vary based on the nature of your employment with Talkdesk.
All questions or concerns about this posting should be directed to the Talent team at Talent@talkdesk.com.
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.
Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!
Work Environment and Physical Requirements:
Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Ready to apply?
Apply to Talkdesk
Responsibilities:
- Responsible for new business development within large enterprise accounts and closing of opportunities within the Finance industry
- Foster and expand the company’s relationship with business units, divisions and the overall enterprise customers
- Create and cultivate a close relationship with strategic alliances
- Understand the customers’ business strategy and direction and manage a long term, sustainable business portfolio
- Manage the end to end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners etc.
- Bringing innovative ideas that showcase case Talkdesk’s competitive advantage and disruptive mindset
- Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process
- Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model
- Build lasting, meaningful relationships with other members of management, team, and prospect/customer community
- Build and align with the Talkdesk sales Go-to-Market plan to develop and own accountability for region’s market segmentation and targeted accounts
- Develop essential internal relationships to provide the support necessary to manage accounts and close deals
- Communicate accurate and realistic forecast information to the management team per our process and policy
- Communicate market reaction and needs back to headquarters in a productive manner
- Take an active role in solving problems, which involve other functional areas, instead of “dumping problems at the factory door”
- Take the lead in prioritizing the needs of customers so that engineering and other functional areas can focus on the right tasks and issues
Requirements:
- Travel required: 50%+
- Previous experience in selling Enterprise software solutions into Financial Services related accounts
- 8+ years of outside/direct sales experience carrying / exceeding quota, preferably SaaS
- Experience positioning through strategic value based selling
- Experienced in selling SaaS-based solutions, managing complex sales practices and solution-based selling to CXO, senior management and director-level individuals
- Analytical, with strong business acumen
- Flexible personality, able to adapt to surroundings
- Analytical and business deal-making capability, ability to ferret out opportunities, create positive relationships, find the hidden issues during due diligence, and bring the transaction to closure successfully
- Demonstrated track record in the planning, development, and implementation of new business activity involving leading-edge technology
- Proven ability to grow revenues to a substantial level and scale bookings growth and net-new customers
- Excellent communication and presentation skills
- Extensive negotiation and contract development experience
- Comfortable operating in a fast-paced, dynamic startup environment
- CCaaS knowledge is a plus
- BA/BS degree
Pay Range (OTE): $330,000 - $360,000
Other Types of Pay: Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission.
Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).
Retirement Benefits: 401(k) plan
Paid Time Off: Talkdesk offers an uncapped paid time off program for exempt employees and an accrual-based program for non-exempt employees; both are subject to manager approval and consistent with business needs.
Paid Holidays: Talkdesk offers 14 paid holidays each year.
Paid Sick Leave: Exempt employees have uncapped paid time off and non-exempt sick leave follows accrual standards; both are subject to manager approval and consistent with business needs.
Method of Application: Apply online.
Application Window: The application window is expected to close at least 3 days from the posting date. The application was posted on 01/20/2026.
Benefits and perks listed above may vary based on the nature of your employment with Talkdesk.
All questions or concerns about this posting should be directed to the Talent team at Talent@talkdesk.com.
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.
Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!
Work Environment and Physical Requirements:
Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Ready to apply?
Apply to Talkdesk
What is an Enterprise Account Executive at Talkdesk…
As an Enterprise Account Executive at Talkdesk, you will be responsible for pipeline generation across: SDR, Channel Partners, Marketing and Self-generation, targeting public sector entities with 1000+ employees that are aligned to your region.
We are looking for a driven, motivated and ambitious Enterprise Account Executives. Someone who will proactively acquire new prospects and drive forward our business offerings through solution based selling. Bring your passion for customer experience and join Talkdesk on our rocketship to success!
Responsibilities:
- Generate a strong pipeline to ensure extensive coverage. Resulting in consistent quota achievement
- Create excellent internal relationships; you cannot close those big deals on your own!
- Manage the complete and complex sales-cycles. Including pipeline generation and often presenting to C-level executives the value of Talkdesk’s solution
- Streamline the contracts phase; Strong proposal, terms and negotiation experience is important
- Align with the Talkdesk sales Go-to-Market plan to develop and own accountability for your region’s targeted prospects. Including delivering accurate forecasting and planning to Leadership
- Build partner, channel, and alliance relationships to to sell more successfully and overachieve your quota
- Be a Talkdesk Evangelist
- Work in collaboration with internal resources to own and grow your new business pipeline
- Work with a base of active customers to upsell new products
What we are looking for…
- Individuals who enjoy the challenge of Net New Logo’s
- Proven experience of being able to create self generated opportunities
- Consistent success selling software into Large Corporate and Enterprise accounts
- Experienced closing 5-7 figure multi-year contracts
- Experienced selling to C-suite, senior management and director-level individuals
- Champion builders and trusted advisors
- Ability to command the attention in a room by delivering compelling presentations
- Extensive negotiation and contract development experience
- Comfortable operating in a fast-paced, dynamic startup environment
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.
Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!
Work Environment and Physical Requirements:
Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Ready to apply?
Apply to Talkdesk
What is a commercial Account Executive at Talkdesk:
As a Commercial Account Executive D/A/CH at Talkdesk, you will be the driving force behind our growth in the mid-market segment. You will own the full sales cycle, targeting high-growth companies headquartered in Germany, Austria and Switzerland. Success in this role requires a multi-channel approach to pipeline generation, collaborating closely with SDRs, Channel Partners, and Marketing, while maintaining a strong discipline for self-generation.
We are looking for driven, hungry, motivated and ambitious Commercial Account Executives. Someone who will proactively acquire new prospects and drive forward our business offerings through solution based selling and truly enjoys selling Ai focused solutions. Bring your passion for customer experience and join Talkdesk on our rocketship to success!
As a Commercial Account Executive at Talkdesk, you will be responsible for…
Pipeline & Territory Management
Multi-Channel Prospecting: Actively build and manage a sales pipeline by collaborating with SDRs, Partner Managers / Indirect Sales, and the Marketing team.Self-Pipeline-Generation: Maintain a "hunter" mentality by proactively identifying and qualifying new business opportunities through outbound cold calling, social selling, and networking.Strategic Territory Planning: Develop and execute a comprehensive territory plan to penetrate the mid-market segment
Sales Execution & Strategy
Full Cycle Ownership: Lead the entire sales process from initial discovery and product demonstrations to contract negotiation and closing.Solution-Based Selling: Conduct deep-dive discovery sessions to understand prospect pain points and map Talkdesk’s AI-powered CXA solutions to their specific business goals & business-casesCollaborative Selling: Coordinate internal resources including Solution Engineers, Legal, Dealdesk, Product and leadership to navigate high value AI deals and ensure a seamless customer experience.
Reporting & Growth
CRM Discipline: Maintain impeccable Salesforce hygiene, ensuring all interactions, deal stages, and forecast dates are accurate and up to date.Market Intelligence: Stay ahead of industry trends, competitor moves, and the evolving CXA landscape to position Talkdesk as the premier CXA & AI providerForecasting Accuracy: Provide leadership with reliable weekly revenue forecasts based on a data-driven understanding of your sales funnel.
What we are looking for…
- Bachelor's degree in Business Administration, Marketing, or a related field
- Fluent in German & English
- Proven experience in commercial sales roles, with a track record of driving new business opportunities and expanding existing business
- Strong hunter mentality with willingness to own your success from pipeline generation to bookings, proven experience of being able to create self generated opportunities
- Individuals who enjoy the challenge of Net New Logo’s
- Experience in software or technology sales is strongly preferred
- Existing experience in AI focussed sales is a big plus
- Strong understanding of sales methodologies and the ability to develop and execute effective sales strategies
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers and internal stakeholders
- Strong analytical and problem-solving skills, with the ability to analyze complex data and make strategic recommendations
- Experience working in a fast-paced, dynamic environment, with the ability to manage multiple priorities and stakeholders
- Willingness to travel as needed
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.
Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!
Work Environment and Physical Requirements:
Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Ready to apply?
Apply to Talkdesk
What is an Enterprise Account Executive at Talkdesk…
As an Enterprise Account Executive at Talkdesk, you will be responsible for pipeline generation across: SDR, Channel Partners, Marketing and Self-generation, targeting entities with 1000+ employees that are aligned to your region.
We are looking for a driven, motivated and ambitious Enterprise Account Executives. Someone who will proactively acquire new prospects and drive forward our business offerings through solution based selling. Bring your passion for customer experience and join Talkdesk on our rocketship to success!
Responsibilities:
- Generate a strong pipeline to ensure extensive coverage. Resulting in consistent quota achievement
- Create excellent internal relationships; you cannot close those big deals on your own!
- Manage the complete and complex sales-cycles. Including pipeline generation and often presenting to C-level executives the value of Talkdesk’s solution
- Streamline the contracts phase; Strong proposal, terms and negotiation experience is important
- Align with the Talkdesk sales Go-to-Market plan to develop and own accountability for your region’s targeted prospects. Including delivering accurate forecasting and planning to Leadership
- Build partner, channel, and alliance relationships to to sell more successfully and overachieve your quota
- Be a Talkdesk Evangelist
- Work in collaboration with internal resources to own and grow your new business pipeline
- Work with a base of active customers to upsell new products
What we are looking for…
- Individuals who enjoy the challenge of Net New Logo’s
- Proven experience of being able to create self generated opportunities
- Consistent success selling software into Large Corporate and Enterprise accounts
- Experienced closing 5-7 figure multi-year contracts
- Experienced selling to C-suite, senior management and director-level individuals
- Champion builders and trusted advisors
- Ability to command the attention in a room by delivering compelling presentations
- Extensive negotiation and contract development experience
- Comfortable operating in a fast-paced, dynamic startup environment
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.
Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!
Work Environment and Physical Requirements:
Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Ready to apply?
Apply to Talkdesk
Responsibilities:
- Help define SDR goals with the leadership team and implement processes, infrastructure and hiring to execute against set goals and quotas
- Hire, lead and mentor multiple Sales Development Representatives (SDR)
- Manage prospects/leads from our Sales Development Representatives (SDR) to the handoff to our Account Executive team with the ability to articulate our value proposition, navigate objections and foster relationships
- Collaborate with our Sales and Marketing teams to optimize pipeline and sales
- Use Salesforce.com to maintain excellent records and report on SDR activity and metrics
- Establish methods to articulate and sell all Talkdesk products & services
- Understand and internalize the Talkdesk mission and vision and translate them into an SDR strategy
- Participate in regular company and office meetings to share SDR progress, identify blockers and drive resolution
- Help to solidify the competitive posture of Talkdesk
Requirements:
- BA/BS degree required
- 3 - 5 years of experience in sales functions - preferably enterprise sales for technology products
- 1 - 3 years experience working in the SaaS industry
- 1 - 2 years experience with building, managing and guiding sales/SDR teams towards set goals
- Strategic thinker with the ability to execute both short-term and long-term sales plans
- Strong planning, writing, presentation and communication skills
- “Hunter” mindset with the ability to learn, adapt and improve constantly
- Strong interpersonal skills and willingness to excel in a team-oriented atmosphere
- Ability to work in an open office environment and to provide and receive feedback professionally
- Minimal travel may be required
- Fluent in English
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.
Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!
Work Environment and Physical Requirements:
Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Ready to apply?
Apply to Talkdesk