takealot.com, South Africa's leading online retailer, is looking for a highly talented Buyer's Assistant to join our Retail team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Divisional Buying Manager

Your responsibilities will include:

• Supporting the division in all administrative functions linked to order processing and buy Plans.
• Auditing availability, selection and pricing of market best sellers and new releases on the site.
• Supporting on merchandising checks: Checking customer reviews, links and newsletters.
• Managing customer queries and escalating as necessary.
• Oversee day-to-day tasks such as managing stock levels, processing customer orders, handling stock classification, and addressing catalogue-related queries.
• Resolve stock quality disputes and manage ad hoc issues related to stock, products, deliveries, and other retail operations.
• Collaborate with suppliers and internal stakeholders to drive the success of the retail category.
• Possesses excellent verbal and written communication skills, with the confidence to pick up the phone and engage directly with stakeholders.
• Be quick to react, proactive in identifying and resolving issues, and demonstrate a hands-on approach to ensuring smooth operations and effective problem-solving.

Qualification & Experience:

• Bachelor’s degree (Business Science or Commerce degree preferable).
• At least 1-year related retail / commerce experience.
• An Existing industry networks, a significant plus.
• Competency in MS Office packages, particularly Excel.
• Retail buying/e-commerce experience preferable but not an absolute requirement
• At least 1-year related retail / commerce experience.

Attributes Required:

• Strong attention to detail.
• Excellent communication skills, both written and verbal.
• Highly organised with the ability to prioritise tasks effectively.
• Solutions-oriented with a proactive, can-do attitude; self-motivated and driven.
• Adaptable and comfortable with learning and using new systems.
• Fast learner with the ability to quickly adapt to new software packages.
• Willingness to learn new systems and expand knowledge in AI-related technologies.
• Proficient in working with software tools such as Excel, Google Sheets, and Google Docs, with the ability to manage and navigate various digital platforms efficiently

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, its all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

If you meet the above you are an Extraordinary Mind so come and join us! 

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

takealot.com, South Africa's leading online retailer, is looking for a highly talented Senior Buyer-Homeware Hards (Kitchen & Dining)  to join our Retail Team in Cape Town.

The successful incumbet will be responsible to take a leadership role in the procurement and purchasing process within Takealot, managing supplier relationships, negotiating contracts, and making strategic decisions to ensure a reliable and cost-effective supply chain while also mentoring and providing guidance to junior buyers within the procurement team.

This position reports to the Divisional Buying Manager

Your responsibilities will include:

• Develop a comprehensive Homeware Hards (Kitchen & Dining strategy/plan to drive growth across the department in sales, brands, suppliers and new product listings
• Plan to develop and drive growth across the department in sales, brands, suppliers and new product listings
• Drive innovation by sourcing and prioritizing new brands and suppliers according to this growth plan and in line with market trends and consumer demand 
• Deliver against key financial and service level performance indicators within the department (sales, margin, listings availability, stock cover etc.)
• Manage and develop supplier relationships, negotiate good prices, improve trading terms and manage suppliers according to strict SLAs
• Develop a promotional programme, source great deals and manage site merchandising for the department
• Support the operations team in delivering a world-class customer experience – monitor department returns, support the customer service team on product queries and resolving any customer complaints.
• Manage stock and availability (including replenishment orders, stock cover)
• Deliver on customer experience within the department (ensuring products are delivered on time, supplier terms are aligned, product quality is managed etc.)

Qualification & Experience:

• 5 years related retail buying / commerce / e-commerce experience.
• Experience in Kitchen/Homeware hards
• National Diploma / Bachelor's Degree (Business Science or Commerce degree preferable).
• If the Degree / Diploma qualification requirement isn't met, at least 8 years related retail / commerce / e-commerce experience will be required.
• Strong commercial acumen.
• Existing industry networks a significant plus.

Attributes Required:

• Solutions-oriented, can-do attitude; self-motivated.
• Strong analytical and critical thinking, ability to use data to inform decisions, identify the root cause and resolve problem.
• Strong product and buying planning skills.
• Ability to manage priorities according to clear prioritization and structured planning.
• Ability to build lasting supplier relationships and manage according to SLAs (existing industry networks a plus).
• Comfortable with change and excellent team player.
• Passionate about the Home industry and the potential of e-commerce.
• Understanding of the key business drivers within online retail.
• Entrepreneurial/commercial mindset.

The Environment: 

• We laugh hard, work harder, and take full ownership of our wins (and learning moments!)
• Teamwork makes the dream work – we're solution-seekers who thrive on collaboration
• Got feedback? Bring it on! We're always hungry for fresh ideas and honest input 🔄
• Ego? We checked that at the door. Results? Now we're talking!

Like what you see? 

If you meet the above you are an Extraordinary Mind so come and join us! 

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.