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Synthesis Health
Who We Are
We’re a mission and values driven company with tremendous dedication to our customers. Our 100% remote team, spread across the US and Canada, is dedicated to a common goal – to revolutionize healthcare through innovation, collaboration and commitment to our core values and behaviors. The Synthesis team is seeking a highly motivated and detail-oriented Customer Support Specialist Level 1 to join our growing company.
About the Opportunity
As a Customer Support Specialist L1, you will be the first point of contact for customers seeking assistance with our Synthesis technology solutions and services. You will play a key role in ensuring that our customers (Internal and external) receive timely support, addressing technical inquiries, troubleshooting issues and providing exceptional service while resolving within our SLA.
Key Responsibilities:
About the Right Candidate
Qualifications
Preferred Qualifications
You will adhere to our company’s values and behaviors and incorporate them in your interactions with colleagues and customers.
Values:
Behaviors:
Compensation and Benefits
Compensation is fair market rates based on the country where the individual is hired. For Canadian candidates, the salary range for this position is $22 - $28 CAD.
Other benefits include but not limited to: Medical, Dental, Vision, “Use as needed” vacation policy, and participation in our employee option program.
Ready to apply?
Apply to Synthesis HealthShare this job
Synthesis Health
Who We Are
We’re a mission- and values-driven company with tremendous dedication to our customers. Our 100% remote team is dedicated to a common goal – to revolutionize healthcare through innovation, collaboration, and commitment to our core values and behaviors.
About the Opportunity
We are looking for a Staff Data Engineer who serves as the universal data architect for our platform.
In this role, you will bridge the gap between application engineering and data infrastructure. You will possess a "big picture" understanding of our entire data ecosystem—OLTP, OLAP, NoSQL, and Relational. You will own the optimization of our high-volume data pipelines, but equally, you will tune the operational databases that power our services and design the warehousing strategies that drive our analytics.
You will be the authority on data physics: defining how we ingest massive bursts of medical information, how we model it for high-performance transactional locking, and how we transform it for analytical querying without friction.
This is a high-leverage leadership role. You will set the standard for data engineering excellence, mentoring Senior engineers and defining the architectural patterns that keep our platform performant as we scale 100x and beyond.
Key Responsibilities
Polyglot Data Architecture & Performance
High-Volume Pipeline & Ingestion Strategy
Service Design & Data Governance
What We’re Looking For
Preferred Qualifications
Why You Should Join Us
We are a values-driven company. Our values:
The behaviors we look for:
Compensation and Benefits
Typical salary range for this position is $120,000 - $150,000 (CAD). However, Synthesis participates in location based hiring and salary ranges can be adjusted based on candidate's residence.
Other benefits include, but are not limited to: Medical, Dental, Vision, “Use as needed” vacation policy, and participation in our employee option program.
Ready to apply?
Apply to Synthesis HealthShare this job
Synthesis Health
Who We Are
We’re a mission- and values-driven company with tremendous dedication to our customers. Our 100% remote team is dedicated to a common goal – to revolutionize healthcare through innovation, collaboration, and commitment to our core values and behaviors.
About the Opportunity
We are looking for a Staff Platform Engineer to serve as the architect of our edge.
In this critical role, you will own the boundary between the world and our platform. You will own the "Customer Edge"—the mission-critical software gateways that run inside hospital networks, acting as the secure bridge for DICOM and HL7 data into our cloud platform.
You will solve unique distributed systems challenges: How do you buffer terabytes of imaging data on-premise when the hospital's internet goes down? How do you safely auto-update thousands of remote agents behind strict enterprise firewalls? How do you enforce fairness and rate limiting to prevent one tenant from degrading the experience for everyone else?
This is a hands-on leadership role. You will write high-performance code, define the architectural patterns for edge ingestion, and mentor engineers on the nuances of network reliability and secure tunneling.
Key Responsibilities
Customer Gateway Architecture & High Availability (HA)
Cloud Ingestion & Throughput Protection
Network & Connectivity Security
What We’re Looking For
Preferred Qualifications
Why You Should Join Us
We are a values-driven company. Our values:
The behaviors we look for:
Compensation and Benefits
Typical salary range for this position is $120,000 - $150,000 (CAD). However, Synthesis participates in location based hiring and salary ranges can be adjusted based on candidate's residence.
Other benefits include, but are not limited to: Medical, Dental, Vision, “Use as needed” vacation policy, and participation in our employee option program.
Ready to apply?
Apply to Synthesis HealthShare this job
Synthesis Health
Who We Are
We’re a mission- and values-driven company with tremendous dedication to our customers. Our 100% remote team is dedicated to a common goal – to revolutionize healthcare through innovation, collaboration, and commitment to our core values and behaviors.
About the Opportunity
We are looking for an experienced Sr. Platform Engineer to help build the next generation of our cloud-native healthcare platform. You will be a key technical contributor, responsible for designing, building, and owning critical components that form the backbone of our systems. You will focus on improving the scalability, performance, and reliability of our services, enabling our product teams to deliver innovative features to our customers faster and more securely.
If you are a builder who thrives on solving complex distributed systems problems, enjoys mentoring others, and wants to make a significant impact on healthcare, this is the perfect opportunity for you.
Key Responsibilities
What We’re Looking For
Preferred Qualifications
Why You Should Join Us
We are a values-driven company. Our values:
The behaviors we look for:
Compensation and Benefits
Typical salary range for this position is $85,000 - $110,000. However, Synthesis participates in location based hiring and salary ranges can be adjusted based on candidate's residence.
Other benefits include, but are not limited to: Medical, Dental, Vision, “Use as needed” vacation policy, and participation in our employee option program.
Ready to apply?
Apply to Synthesis HealthCookies & analytics
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