Senior Software Engineer, Cloud Platform - INDIA

About StarTree: 
StarTree is a cloud-based software company that enables business customers to derive advanced insights from real-time and historical data. StarTree was founded by the core software engineering team and inventors of Apache Pinot, which currently powers hundreds of user-facing applications at companies across industries, including LinkedIn, Uber, Target, 7Eleven, Etsy, Walmart, WePay, Factual, Weibo, and more. StarTree Cloud has enabled even more companies to deploy and operate real-time analytics at scale, including Stripe, Sovrn, Roadie, Just Eat Takeaway.com, Dialpad, Guitar Center, Blinkit, and more.

About the Team: 

The Platform Engineering team is responsible for building innovative SaaS services and platforms. The team builds and operates StarTree cloud platform, a robust, resilient, auto-scaling platform that allows us to offer the power of Apache Pinot as a fully managed service by seamlessly managing hundreds of fully automated clusters in production. 

The team is fast-paced, high-velocity, and innovative using state-of-the-art technology. The focus is always on automation, solving sophisticated challenges and learning through continuous iterations.

About the Role:

The platform engineering role requires strong software engineering fundamentals, knowledge of building and operating distributed systems and services. In this role, you’ll be contributing to the following areas:

• Creating and operating multiple high scale services that can be deployed seamlessly across any public cloud
• Managing substantial Kubernetes workloads that span across all major cloud providers and regions 
• Owning the design and development of multiple features in the cloud control plane and platform 
• Non-functional requirements (performance, scalability, reliability, availability, etc.)
• Championing Agile software development and quality standards

What we’re looking for:

• Bachelor’s degree in Computer Science, and/or 4+ years relevant industry
• Experience working on large-scale distributed systems
• Proficiency with Java and/or Golang programming
• Knowledge of cloud environments (AWS, Azure, GCP)
• Strong experience with container workloads (Kubernetes,Terraform, ect.)
• Experience building and operating SaaS services/products is a plus
• Open-source contributions are a plus

Position Overview:
The HR Generalist will manage day-to-day human resources operations in our Bay Area office, supporting a range of HR, recruiting, office administration, and CEO support activities. This contract-to-hire role requires a self-starter experienced in US HR laws, benefits administration, and state/local California compliance. The ideal candidate will bring energy, reliability, and service-orientation to both people operations and executive support functions.

Key Responsibilities

HR Operations & Compliance

• Administer employee onboarding and offboarding in line with US and California labor law (I-9, E-Verify, W-4, new hire reporting, employment contracts).​
• Maintain HRIS data integrity (e.g., Rippling), process employee changes, and support payroll input.​
• Coordinate benefits enrollment, manage open enrollment, process qualifying life event changes, and ensure ACA, COBRA, and ERISA compliance for benefits.​
• Conduct routine HR compliance audits and maintain up-to-date knowledge of wage/hour, leave, immigration and anti-discrimination laws.
• Manage employee records and digital files on Rippling per legal requirements.

Talent Acquisition & Recruiting

• Post jobs, source candidates, coordinate interviews, and assist managers in compliant hiring practices.
• Schedule and support orientation and new hire training.
• Track recruiting metrics and ensure a positive candidate experience.

Office Administration

• Oversee daily office operations: supplies, visitor management, facility coordination, and vendor relations.
• Plan and execute office events along with the office manager for both internal and external events, celebrations, meetings, and in-person gatherings.
• Manage interaction with building management, service providers, and deliveries.

Executive Support

• Organize all HR and Finance files 
• Assist with confidential projects, executive events, and additional administrative tasks as needed.

Employee Experience

• Partner with the HR Head in developing and rolling out employee engagement initiatives and events.
• Answer employee queries on policies, benefits, and HR procedures, escalating complex topics as required.
• Help maintain a culture of inclusion, respect, and operational excellence within the team.

Required Qualifications

• 2+ years in an HR Generalist, Office Admin, or HR Coordinator role with US employment law knowledge; Bay Area/California HR experience strongly preferred.​
• Hands-on experience with benefits administration and payroll input
• HRIS experience (Rippling or similar) a plus.​
• Familiarity with I-9, E-Verify, wage and hour compliance is a must.
• Excellent organization, communication, and multitasking skills; proactive, reliable, and comfortable with shifting priorities.
• Willing and able to work onsite in our Mountain View/Bay Area office daily.
• Contract Period: 6 months, extendable or conversion to full time based on business need 
• Contract Time: 20 Hours Week 
• Start Date: Immediate

About the Team: 

The Data Infrastructure team is at the core of StarTree’s SaaS offering - enabling our customers to leverage real-time data to accelerate key decision-making by building world-class data ingestion, processing, and serving systems. The team is responsible for scaling and evolving StarTree’s Pinot Engine and the corresponding data platforms. 

About the Role:

In this role, you’ll be contributing to the open-source Apache Pinot software in addition to the following areas:

• Building real-time database/data system internals
• Query engine optimization, compilation, and execution
• Data ingestion, storage, modeling, and indexing services
• Building scalable, low latency, distributed systems
• Creating automation and abstraction self-service tooling

What we’re looking for:

• 5+ years experience in a related field 
• Proficiency in Java, C++, or Scala programming languages
• Experience with cloud technologies (AWS, Azure, GCP, Kubernetes, etc)
• Familiarity with stream/batch processing, database, and/or data system internals 
• Hands on experience working on large-scale distributed systems
• Knowledge of multi-threading and concurrency concepts
• Open-source contributions is a plus

About the Role:

In this role, Leading a team of A+ engineers who are passionate about building highly scalable distributed systems, and contributing to the open-source Apache Pinot software in addition to the following areas:

• Building real-time database/data system internals
• Query engine optimization, compilation, and execution
• Data ingestion, storage, modeling, and indexing services
• Building scalable, low latency, distributed systems
• Creating automation and abstraction self-service tooling

What we’re looking for:

• 8+ years of experience in building / operating distributed systems engineering, 5+ as TLM
• Strong expertise in distributed systems, OLTP and/or OLAP Databases, real-time analytics, or streaming systems.
• Ability to balance technical depth with people leadership and execution management.

About the Role

A unique opportunity to be part of a growing Enterprise Architect team in a well-funded SaaS startup with great customer traction. As the technical anchor to our customer field team, you will work closely with our Customers, providing consultative services and support. Your primary responsibility is to ensure our customers are able to realize the full value of the StarTree solution and in an expedient manner. To do this successfully, you will become a StarTree & Apache Pinot expert. Additionally, the Enterprise Architect may be called upon to: Support sales efforts (Pre & Post Sales), assist with the development of best practices and processes in a fast changing growth environment, perform training for clients or partners, and perform other duties as needed to run and maintain our business.

Responsibilities

• Ensure a smooth on-boarding process for our customers, including architecture review and best practices for achieving success with our solution.
• Accelerate our customers' Time to Value by being the Technical Subject Matter Expert (SME)
• Work closely with the Customer Success Manager to:
• make sure our customers' requirements are addressed
• discover growth opportunities, threats, and other strategic situations within customer accounts
• Partner with Customer Support and Engineering to help troubleshoot performance and configuration issues for StarTree customers
• Build strong relationship internally by collaborating with Sales, Product & Engineering teams
• Improve Services Offerings by documenting and championing field observations and solutions with Product & Engineering
• Foster and maintains a strong culture of customer service and responsiveness
• Identify and implement changes to methods, processes, systems and technologies to improve customer time to value and satisfaction.

Qualifications

• 3+ years of experience in Pre/Post-Sales or Customer facing roles
• Experience developing or using open-source data technologies
• Experience with modern OLAP systems like Apache Pinot, Druid, Clickhouse is a plus
• Experience with big data technologies such as Spark, Hadoop and Presto / Trino is a plus
• Strong understanding of, and hands on experience with, OLAP, Analytics / SQL
• Experience and/or strong understanding of streaming technologies such as Apache Kafka or Flink
• Excellent communication, presentation, and demonstration skills, as well as a good understanding of the sales and post sales processes
• Strong problem solving and troubleshooting skills (system/application/network/JVM debugging)
• Strong grasp of cloud infrastructure patterns and services in at least one of the three pubic clouds - Amazon AWS, Google Cloud, Microsoft Azure
• Bonus points: Certification in Solutions Architecture in one or more of the three public clouds - Amazon AWS, Google Cloud, Microsoft Azure
• Bonus points: Masters degree in Computer Science with a major in Data related field (Data Science, Data Engineering, or Data Analytics)

What it Takes to Thrive

• A desire to learn and adapt in a rapidly growing and changing environment.
• You must be a self-starter who thrives on complexity and independence.
• Being highly organized and detail-oriented.
• Strong written and oral communication skills.
• Ability to learn quickly. 
• Strong team player.

We are looking for our first contract Staff Technical Program Manager with an unique opportunity to chart the course, define best practices, and drive operational excellence across our organization. The ideal candidate should be excited to build structure, lead cross-functional execution, and help us scale how we work—while keeping customer impact at the core. This is a contract to hire role.

Key Responsibilities:

• Program & Jira Management: Own end-to-end program execution using Jira; ensure backlog hygiene, sprint planning, and delivery tracking across teams.
• Operational Excellence: Lead operational reviews and reporting to track progress, surface risks, and drive execution improvements.
• Release Management: Coordinate cross-functional release planning and execution to ensure timely, high-quality product delivery.
• Customer-First Focus: Prioritize initiatives based on customer impact and collaborate with field teams to align on customer needs.
• Cross-Functional Collaboration: Drive alignment and communication across Engineering, Product, GTM, and Support to ensure smooth program execution.

Qualifications

• Bachelor's or Master's degree in a relevant field.
• Proven experience in technical program management, preferably in fast-paced, cloud or analytics-focused environments.
• Minimum of 5 years of relevant experience in a product led startup environment
• Strong knowledge of project management tools, especially Jira and Confluence.
• Demonstrated success leading cross-functional programs from planning through execution.
• Excellent written and verbal communication skills.
• A strong customer-first mindset and operational orientation.

Join us at StarTree and take on a leadership role in shaping the future of real-time analytics. As a Technical Program Manager, you will have the opportunity to drive innovation, build strategic partnerships, and ensure the successful delivery of cutting-edge solutions that empower organizations to leverage data for better decision-making.