• No work on Holidays or night shifts so you can have a normal/regular life balance
• Work in “happy medicine”; treating patients who are excited about improving their lives
• An opportunity to work in the growing fast paced world of aesthetics
• A small practice feel, with big company support

Key Responsibilities:

• Customer Service/Administration
• Greet all patients, and offer beverage
• Check patients in and make sure schedule reflects appointment status
• Check patients out and schedule next appointment
• Maintain accountability for the schedule book
• Introduce visitors to the appropriate personnel that will assist with their concerns
• Conduct confirmation calls for appointments
• Pull next day’s patient charts and organize per scheduled appointment time
• Prepare new patient charts
• Maintain inventory of all front office supplies
• Check email and forward to the appropriate staff member
• Organize and maintain file system
• Keep Font Desk and Lobby area clean
• Billing
• Process payments
• Print daily close out reports on scheduling system and review for accuracy.
• Fill deposit slips for all received cash and checks

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Use of the telephone, computer and other related instruments or devices
• Vision and hearing acuity
• Standing and walking for periods of time
• Ability to lift up to 25 pounds

Key Skills/Qualifications:

• Must be familiar with MS Office, including Excel, Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of the organization
• Ability to add, subtract, multiply and divide
• Ability to carry out instructions furnished in written, oral, or diagram form
• Ability to problem solve'

#LI-AH1

A career at Sono Bello means being part of a dynamic and high-energy work environment, where each one of our team members can make a difference. We love what we do, and it shows. We are the national leader in providing cutting edge, personalized body transformations. We believe everyone deserves to have their best body today and pursue their best life now.

The Associate PM assists the Practice Manager in overseeing the delivery of our trusted brand of service, the Sono Bello patient experience, and the smooth and efficient operations of a Center's daily business activities. The Associate PM partners with the Practice Manager to share in the responsibility for the performance and satisfaction of team members along with the delivery of business results within the center. The Assoc PM role is a developmental role with the goal of becoming a fully qualified Practice Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES (including but not limited to the following):

• Oversee and support the day-to-day activities in an accredited out-patient surgical facility, delivering the Sono Bello patient experience, efficiently running of center operations, and building an outstanding team member culture.
  
  
• Fluency in and joint responsibility for, the adherence to our policies, procedures, and AAAHC guidelines for operation.
  
  
• Ability to engage patients to ensure a quality interaction across their entire journey; ensuring timely resolution of any missteps, partnering with the Patient Experience Team if escalation occurs.
  
  
• Along with the PM, own and execute new initiatives, policies, product, and procedural changes/introductions as launched through the National Support Center (Corporate Headquarters).
  
  
• Ability to build and champion action and development plans across team members within center to achieve company goals in a highly dynamic environment.
  
  
• Delivers an outstanding Center business scorecard with a deep understanding of the metrics and drivers of performance.
  
  
• Shares responsibility for the appropriate submission timeliness, accurate tracking, auditing, and reporting for the center, this includes but is not limited to; surgical note compliance, invoicing, bank deposits, payroll, logs, Patient Charts incidence reports, etc.
  
  
• Maintaining proper security of in-house medications as dictated by policy.
  
  
• Assure that the office’s physical facilities are properly always maintained and in excellent condition for patients.

• Work with the National Support Facilities Team and Property MGMT to ensure Sono Bello’s facilities meet the appropriate standards.
  
  
• Ensure efficient and accurate clinician and front desk team member scheduling, with appropriate expertise across required technology platforms and tools.
  
  
• Able to provide coverage as needed for staff members in a back-up capacity, across both front desk and clinical team members (understanding work activity limitations with required clinical licensing).
  
  
• Accountable, along with the PM, for overtime hours and maintaining staffing levels necessary to maintain the mandated standard of care, especially during end of the month.
  
  
• Ability to communicate with the governing body, executive management, surgeons, supporting functions and center employees through regular discussions, meetings, and visual demonstrations.
  
  
• Ability to resolve issues in a real-time environment, such as employee relations, customer service, ordering or materials requisitions, financial issues, patient complaints, etc.
  
  
• Facilitate and assure top quality communication among patients, surgeons, employees, and National Support staff.
  
  
• Share responsibility for the confidentiality, security, and physical safety of patient and clinical records as well as the timely retrieval of individual records upon request. Always ensure patient confidentiality and HIPPA compliance.
  
  
• Supervise the secure collection, processing, maintenance, storage, and appropriate access to and usage of clinical records.
  
  
• Assure that patients, team members, and surgeons are always treated with appropriate respect as dictated by Sono Bello’s Rights and Responsibilities document and Sono Bello standards.
  
  
• Provide a timely and organized recruiting experience for potential new team member candidates in tandem with the National Support Talent Team.
  
  
• Work with HR, the corporate risk manager, and credentialing manager (for medically licensed staff members) to ensure that all new hire paperwork is completed on time and accurately and align initial training plans with the appropriate
  
  
• Team Member Experience (TMX) lead prior to the new team members start date.
  
  
• Along with the PM, ensure timely and accurate performance reviews are completed and development plans and progressive discipline policies are consistently administered and enforced in partnership with HR.
  
  

SUPERVISORY RESPONSIBILITIES (including but not limited to the following):
This position assists the Practice Manager in the supervision of Team Members (including front desk, physicians, registered nurses, medical assistants, licensed practical nurses and consultants). Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
BA/BS Degree or equivalent combination of education and experience.

OTHER SKILLS AND ABILITIES
Possess experience or ability to perform audits utilizing established standards and systems, with the ability to communicate results and deficiencies in a manner that will impact outcomes. Must be proficient with MS Office and can learn a variety of computer operating systems. Ability to handle sensitive and confidential matters in an appropriate way.

LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals, and technical journals. Ability to write reports, correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of customers or employees of the organization.

MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY
Ability to conduct analysis of data from differing data sources with the ability to infer and summarize results. Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requires using the telephone and computer while communicating with internal and external customers and vendors. While performing the duties of this job, the employee is regularly required to use hands or fingers to handle and type. Specific vision abilities required by this job include close vision. Employee will sit for several hours each day but will also need mobility and ability to stand and walk for periods of time. Employee may need to lift up to 20 pounds on occasion.

WORK ENVIRONMENT
This position works in an office environment. The noise level in the work environment is usually quiet to moderate as compared to a private office with light traffic and computer printers. Must be able to travel 1-2 week per quarter to other Sono Bello offices.

#LI-LD1

Location- 1 Hollow Ln Suite 100 New Hyde Park, NY 11042

• No work on Holidays or night shifts so you can have a normal/regular life balance
• Work in “happy medicine”; treating patients who are excited about improving their lives
• An opportunity to work in the growing fast paced world of aesthetics
• A small practice feel, with big company support

Key Responsibilities:

• Customer Service/Administration
• Greet all patients, and offer beverage
• Check patients in and make sure schedule reflects appointment status
• Check patients out and schedule next appointment
• Maintain accountability for the schedule book
• Introduce visitors to the appropriate personnel that will assist with their concerns
• Conduct confirmation calls for appointments
• Pull next day’s patient charts and organize per scheduled appointment time
• Prepare new patient charts
• Maintain inventory of all front office supplies
• Check email and forward to the appropriate staff member
• Organize and maintain file system
• Keep Font Desk and Lobby area clean
• Billing
• Process payments
• Print daily close out reports on scheduling system and review for accuracy.
• Fill deposit slips for all received cash and checks

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Use of the telephone, computer and other related instruments or devices
• Vision and hearing acuity
• Standing and walking for periods of time
• Ability to lift up to 25 pounds

Key Skills/Qualifications:

• Must be familiar with MS Office, including Excel, Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of the organization
• Ability to add, subtract, multiply and divide
• Ability to carry out instructions furnished in written, oral, or diagram form
• Ability to problem solve'

#LI-LD1

• No work on Holidays or night shifts so you can have a normal/regular life balance
• Work in “happy medicine”; treating patients who are excited about improving their lives
• An opportunity to work in the growing fast paced world of aesthetics
• A small practice feel, with big company support

Key Responsibilities:

• Customer Service/Administration
• Greet all patients, and offer beverage
• Check patients in and make sure schedule reflects appointment status
• Check patients out and schedule next appointment
• Maintain accountability for the schedule book
• Introduce visitors to the appropriate personnel that will assist with their concerns
• Conduct confirmation calls for appointments
• Pull next day’s patient charts and organize per scheduled appointment time
• Prepare new patient charts
• Maintain inventory of all front office supplies
• Check email and forward to the appropriate staff member
• Organize and maintain file system
• Keep Font Desk and Lobby area clean
• Billing
• Process payments
• Print daily close out reports on scheduling system and review for accuracy.
• Fill deposit slips for all received cash and checks

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Use of the telephone, computer and other related instruments or devices
• Vision and hearing acuity
• Standing and walking for periods of time
• Ability to lift up to 25 pounds

Key Skills/Qualifications:

• Must be familiar with MS Office, including Excel, Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of the organization
• Ability to add, subtract, multiply and divide
• Ability to carry out instructions furnished in written, oral, or diagram form
• Ability to problem solve'

#LI-AH1

Sono Bello is seeking a dynamic Consult Experience Specialist (CES) with a passion for aesthetics to join our team. As the first point of contact for patients, the CES ensures an exceptional experience from start to finish. This high-energy, adaptable role is perfect for someone who thrives in a fast-paced environment and is passionate about aesthetics.

Key Responsibilities:

Greet patients warmly, verify appointments, and ensure a seamless introduction to the office.

Provide exceptional customer service throughout the patient’s journey, maintaining a professional and positive demeanor.

Support Sales Consultants by facilitating consultations and assisting with administrative tasks.

Ensure accurate data entry and operational efficiency by scheduling appointments, processing payments, and preparing deposits.

Collaborate with team members to identify patient success stories for online endorsements.

Assist with patient inquiries and follow-ups, both pre- and post-operative.

Support cross-selling of additional services by preparing quotes and consent forms, as needed.

Required Qualifications:

High school diploma or equivalent; bachelor’s degree preferred.

Experience in customer service or front-desk roles, ideally in medical or aesthetic settings.

Excellent verbal and written communication skills with strong interpersonal abilities.

Ability to multitask and prioritize effectively in a fast-paced environment.

Proficiency with computer systems and software, including Microsoft Office.

Knowledge of medical terminology and procedures (preferred but not required).

Professional demeanor and commitment to providing exceptional client experience.

Compensation & Benefits:

At Sono Bello, we value our team members as the key to our success. We offer:

Base salary: $45,000 with bonus and overtime potential, for a total earning range of $45,000 - $57,000 OTE.

Sono Bello is seeking a dynamic Consult Experience Specialist (CES) with a passion for aesthetics to join our team. As the first point of contact for patients, the CES ensures an exceptional experience from start to finish. This high-energy, adaptable role is perfect for someone who thrives in a fast-paced environment and is passionate about aesthetics.

Key Responsibilities:

Greet patients warmly, verify appointments, and ensure a seamless introduction to the office.

Provide exceptional customer service throughout the patient’s journey, maintaining a professional and positive demeanor.

Support Sales Consultants by facilitating consultations and assisting with administrative tasks.

Ensure accurate data entry and operational efficiency by scheduling appointments, processing payments, and preparing deposits.

Collaborate with team members to identify patient success stories for online endorsements.

Assist with patient inquiries and follow-ups, both pre- and post-operative.

Support cross-selling of additional services by preparing quotes and consent forms, as needed.

Required Qualifications:

High school diploma or equivalent; bachelor’s degree preferred.

Experience in customer service or front-desk roles, ideally in medical or aesthetic settings.

Excellent verbal and written communication skills with strong interpersonal abilities.

Ability to multitask and prioritize effectively in a fast-paced environment.

Proficiency with computer systems and software, including Microsoft Office.

Knowledge of medical terminology and procedures (preferred but not required).

Professional demeanor and commitment to providing exceptional client experience.

Compensation & Benefits:

At Sono Bello, we value our team members as the key to our success. We offer:

Base salary: $45,000 with bonus and overtime potential, for a total earning range of $45,000 - $57,000 OTE.

• No work on Holidays or night shifts so you can have a normal/regular life balance
• Work in “happy medicine”; treating patients who are excited about improving their lives
• An opportunity to work in the growing fast paced world of aesthetics
• A small practice feel, with big company support

Key Responsibilities:

• Customer Service/Administration
• Greet all patients, and offer beverage
• Check patients in and make sure schedule reflects appointment status
• Check patients out and schedule next appointment
• Maintain accountability for the schedule book
• Introduce visitors to the appropriate personnel that will assist with their concerns
• Conduct confirmation calls for appointments
• Pull next day’s patient charts and organize per scheduled appointment time
• Prepare new patient charts
• Maintain inventory of all front office supplies
• Check email and forward to the appropriate staff member
• Organize and maintain file system
• Keep Font Desk and Lobby area clean
• Billing
• Process payments
• Print daily close out reports on scheduling system and review for accuracy.
• Fill deposit slips for all received cash and checks

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Use of the telephone, computer and other related instruments or devices
• Vision and hearing acuity
• Standing and walking for periods of time
• Ability to lift up to 25 pounds

Key Skills/Qualifications:

• Must be familiar with MS Office, including Excel, Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of the organization
• Ability to add, subtract, multiply and divide
• Ability to carry out instructions furnished in written, oral, or diagram form
• Ability to problem solve'

#LI-LD1

• No work on Holidays or night shifts so you can have a normal/regular life balance
• Work in “happy medicine”; treating patients who are excited about improving their lives
• An opportunity to work in the growing fast paced world of aesthetics
• A small practice feel, with big company support

Key Responsibilities:

• Customer Service/Administration
• Greet all patients, and offer beverage
• Check patients in and make sure schedule reflects appointment status
• Check patients out and schedule next appointment
• Maintain accountability for the schedule book
• Introduce visitors to the appropriate personnel that will assist with their concerns
• Conduct confirmation calls for appointments
• Pull next day’s patient charts and organize per scheduled appointment time
• Prepare new patient charts
• Maintain inventory of all front office supplies
• Check email and forward to the appropriate staff member
• Organize and maintain file system
• Keep Font Desk and Lobby area clean
• Billing
• Process payments
• Print daily close out reports on scheduling system and review for accuracy.
• Fill deposit slips for all received cash and checks

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Use of the telephone, computer and other related instruments or devices
• Vision and hearing acuity
• Standing and walking for periods of time
• Ability to lift up to 25 pounds

Key Skills/Qualifications:

• Must be familiar with MS Office, including Excel, Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of the organization
• Ability to add, subtract, multiply and divide
• Ability to carry out instructions furnished in written, oral, or diagram form
• Ability to problem solve'

#LI-LD1

A career at Sono Bello means being part of a dynamic and high-energy work environment where each one of our team members can make a difference. We love what we do, and it shows. We are the national leader in providing cutting-edge, personalized body transformations. We believe everyone deserves to have their best body today and pursue their best life now. The Practice Manager (PM) role manages the day-to-day operations of our accredited cosmetic surgery center. The PM is responsible for delivering an outstanding patient experience, driving the overall performance of the surgery center, leading and developing the center team, and fostering a spirit of teamwork across functions (sales, operations, and medical) within the center. An ideal candidate will have an entrepreneurial spirit and look after their location as if it were their own business. They will be energized by orchestrating the many moving pieces that create the Sono Bello experience for our patients, driven by hitting and exceeding key performance indicators, and have a passion for building teams. They will also possess a demonstrated ability to successfully juggle competing priorities in a dynamic environment, exhibit strong decision-making capabilities, and act with a sense of purpose and urgency.

A Successful Practice Manager Will:

Oversee all operations at the center level following our values, policies, and procedures.
Successfully recruit, onboard, coach, and develop to create a high-performing center team.
Own the patient journey, including communication and engagement, appointment scheduling, registration, patient flow, and discharge procedures.
Oversee and manage the daily operations of the center, including staff scheduling and labor management, procurement and supply management, cash reconciliation, and operational compliance.
Maintain legal and accreditation compliance concerning federal, state, and local regulations across patient safety and quality of care policies and procedures.

Experience And Skillset Requirements:
Five years of successful experience in managing mid to large-size operations or multi-unit operations, such as retail or service industries.
A passion for both the customer/patient and employee experience.
Great people skills, professional demeanor, and the ability and passion to engage a diverse patient/customer base across a wide range of scenarios.
Bachelor's degree or equivalent education/experience.
Previous experience in leading operations in environments with measured customer/patient outcomes as well as sales/financial goals and KPIs.
Proficient with technology and computer applications, including Microsoft Office.
Previous experience in a medical, aesthetic, or dental multi-unit practice is preferred but not required.

Compensation:
At Sono Bello, we believe that our team members are the keys to our success. Compensation package includes Base Salary + Bonus (based on KPI and goal achievement). 
Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave.

Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays.

For applicants located in CA: link

A career at Sono Bello means being part of a dynamic and high-energy work environment where each one of our team members can make a difference. We love what we do, and it shows. We are the national leader in providing cutting-edge, personalized body transformations. We believe everyone deserves to have their best body today and pursue their best life now. The Practice Manager (PM) role manages the day-to-day operations of our accredited cosmetic surgery center. The PM is responsible for delivering an outstanding patient experience, driving the overall performance of the surgery center, leading and developing the center team, and fostering a spirit of teamwork across functions (sales, operations, and medical) within the center. An ideal candidate will have an entrepreneurial spirit and look after their location as if it were their own business. They will be energized by orchestrating the many moving pieces that create the Sono Bello experience for our patients, driven by hitting and exceeding key performance indicators, and have a passion for building teams. They will also possess a demonstrated ability to juggle competing priorities in a dynamic environment successfully, exhibit strong decision-making capabilities, and act with a sense of purpose and urgency.

A Successful Practice Manager Will:

• Oversee all operations at the center level following our values, policies, and procedures.
• Successfully recruit, onboard, coach, and develop to create a high-performing center team.
• Own the patient journey, including communication and engagement, appointment scheduling, registration, patient flow, and discharge procedures.
• Oversee and manage the daily operations of the center, including staff scheduling and labor management, procurement and supply management, cash reconciliation, and operational compliance.
• Maintain legal and accreditation compliance concerning federal, state, and local regulations across patient safety and quality of care policies and procedures.

Experience And Skillset Requirements:

• This role supports a high-volume, high-complexity practice. Compensation reflects scope, patient volume, staffing scale, and operational complexity specific to this location.Five years of successful experience in managing mid to large-size operations or multi-unit operations, such as retail or service industries.
• A passion for both the customer/patient and employee experience.
• Great people skills, professional demeanor, and the ability and passion to engage a diverse patient/customer base across a wide range of scenarios.
• Bachelor's degree or equivalent education/experience.
• Previous experience in leading operations in environments with measured customer/patient outcomes as well as sales/financial goals and KPIs.
• Proficient with technology and computer applications, including Microsoft Office.
• Previous experience in a medical, aesthetic, or dental multi-unit practice is preferred but not required.

Compensation:

At Sono Bello, we believe our team members are the key to our success. This role offers a competitive compensation package that includes a base salary of $120,000–$130,000 (DOE), plus a performance-based bonus tied to KPI and goal achievement. Total on-target earnings are $160,000–$170,000.

Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave.

Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays.

For applicants located in CA: link

Candidates must reside in the West Region of the United States to be considered for this position.

Area Director - Multi-Unit Sales & Operations

At Sono Bello, transforming bodies - and lives - isn’t just our mission, it’s our passion. As the nation’s leader in personalized, innovative body-contouring solutions, we are committed to helping patients feel confident, empowered, and ready to live their best lives now. We move fast, think big, and love what we do - and it shows in our results.

About the Role

The Area Director leads a portfolio of surgical and consultation centers, driving sales performance, operational excellence, and an outstanding patient experience. This is a high-visibility, high-impact leadership role focused on revenue growth, team development, and consistent execution across locations.

You will build and inspire high-performing teams, hold centers accountable to KPIs, elevate the patient journey, and serve as a key connection between our field teams and the corporate organization.

If you are a strategic, people-first leader with multi-unit experience and a passion for performance - this role is for you.

What You’ll Do

• Own revenue and surgery volume targets with accountability at both center and market level
• Lead, coach, and inspire center leaders and cross-functional teams to exceed goals
• Drive consistent execution of sales processes, operational standards, and clinical workflows
• Analyze KPI scorecards to identify trends and opportunity areas; take action to accelerate results
• Strengthen team culture, performance, and talent development across locations
• Partner with senior leadership to influence strategy and represent field priorities
• Monitor and elevate patient satisfaction, address escalations promptly and professionally
• Share best practices and foster a “One Team” culture across all markets and functions
• Travel across your designated region (average ~60%) to support centers and teams

What You Bring

• Proven success leading sales teams to exceed multi-unit revenue goals (required)
• Experience managing operational performance across multiple locations (preferred)
• History of developing leaders and high-performing teams; strong performance-management discipline
• Strong command of KPI management, forecasting, and performance analytics
• Exceptional communication, coaching, and influencing abilities across diverse personalities and roles
• Organizational excellence with the ability to prioritize, pivot when needed, and execute consistently
• Confident, composed leadership style - calm under pressure, solutions-oriented, and energizing to others
• “Player-coach” mindset - willing to lead from the front and jump in where needed
• Passion for our mission and a positive, high-standards, growth-oriented mindset

Compensation & Benefits

• Base salary: $80,000
• Performance incentive plan with On-Target Earnings (OTE) $200,000+
• Medical, Dental, Vision, Life Insurance, and 401(k)
• PTO, paid holidays, and employee assistance program

Sono Bello is seeking a dynamic Consult Experience Specialist (CES) with a passion for aesthetics to join our team. As the first point of contact for patients, the CES ensures an exceptional experience from start to finish. This high-energy, adaptable role is perfect for someone who thrives in a fast-paced environment and is passionate about aesthetics.

Key Responsibilities:

Greet patients warmly, verify appointments, and ensure a seamless introduction to the office.

Provide exceptional customer service throughout the patient’s journey, maintaining a professional and positive demeanor.

Support Sales Consultants by facilitating consultations and assisting with administrative tasks.

Ensure accurate data entry and operational efficiency by scheduling appointments, processing payments, and preparing deposits.

Collaborate with team members to identify patient success stories for online endorsements.

Assist with patient inquiries and follow-ups, both pre- and post-operative.

Support cross-selling of additional services by preparing quotes and consent forms, as needed.

Required Qualifications:

High school diploma or equivalent; bachelor’s degree preferred.

Experience in customer service or front-desk roles, ideally in medical or aesthetic settings.

Excellent verbal and written communication skills with strong interpersonal abilities.

Ability to multitask and prioritize effectively in a fast-paced environment.

Proficiency with computer systems and software, including Microsoft Office.

Knowledge of medical terminology and procedures (preferred but not required).

Professional demeanor and commitment to providing exceptional client experience.

Compensation & Benefits:

At Sono Bello, we value our team members as the key to our success. We offer:

Base salary: $45,000 with bonus and overtime potential, for a total earning range of $45,000 - $57,000 OTE.

• No work on Holidays or night shifts so you can have a normal/regular life balance
• Work in “happy medicine”; treating patients who are excited about improving their lives
• An opportunity to work in the growing fast paced world of aesthetics
• A small practice feel, with big company support

Key Responsibilities:

• Customer Service/Administration
• Greet all patients, and offer beverage
• Check patients in and make sure schedule reflects appointment status
• Check patients out and schedule next appointment
• Maintain accountability for the schedule book
• Introduce visitors to the appropriate personnel that will assist with their concerns
• Conduct confirmation calls for appointments
• Pull next day’s patient charts and organize per scheduled appointment time
• Prepare new patient charts
• Maintain inventory of all front office supplies
• Check email and forward to the appropriate staff member
• Organize and maintain file system
• Keep Font Desk and Lobby area clean
• Billing
• Process payments
• Print daily close out reports on scheduling system and review for accuracy.
• Fill deposit slips for all received cash and checks

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Use of the telephone, computer and other related instruments or devices
• Vision and hearing acuity
• Standing and walking for periods of time
• Ability to lift up to 25 pounds

Key Skills/Qualifications:

• Must be familiar with MS Office, including Excel, Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of the organization
• Ability to add, subtract, multiply and divide
• Ability to carry out instructions furnished in written, oral, or diagram form
• Ability to problem solve'

#LI-AH1

A career at Sono Bello means being part of a high-energy, results-driven environment where your impact is visible every day. We’re passionate about what we do, and it shows in the experience we create for our patients. As the national leader in personalized body transformation, we help people look and feel their best and live their best lives now.

What You'll Do

The Practice Manager (PM) is the heartbeat of the center, owning day-to-day operations and overall performance. This role is responsible for delivering an exceptional patient experience, leading and developing a high-performing team, and driving results across sales, operations, and clinical partnerships.

This is a true business leadership role. The right person will take full ownership of their center, operating it as if it were their own. Fast-paced environments energize you, you thrive on hitting and exceeding KPIs, and you know how to bring people together to execute at a high level. You’re decisive, adaptable, and able to balance multiple priorities while maintaining a strong sense of urgency.

What You’ll Own

• Lead all center operations in alignment with company values, policies, and standards
• Recruit, onboard, coach, and develop a high-performing team
• Own the full patient experience, from initial engagement through post-procedure follow-up
• Oversee daily operations, including scheduling, labor management, inventory, and financial controls
• Ensure compliance with all regulatory, safety, and accreditation standards
• Partner across sales, operations, and clinical teams to drive performance and results

What We’re Looking For

• 5+ years of experience leading mid to large-scale or multi-unit operations (retail, service, or healthcare)
• Proven ability to lead teams and deliver results against KPIs and financial goals
• Strong leadership presence with the ability to motivate, coach, and hold teams accountable
• Passion for both the patient experience and employee development
• Excellent communication and decision-making skills in a fast-paced environment
• Bachelor’s degree or equivalent experience
• Experience in medical, aesthetic, or dental environments preferred, but not required
• Comfortable with technology and standard business tools (Microsoft Office, etc.)

Compensation

At Sono Bello, our people drive our success. This role offers a base salary of $80,000–$100,000, plus a monthly bonus based on performance against key metrics. Total on-target earnings are approximately $120,000–$140,000+.

Compensation may vary based on location, experience, and business needs. Full-time team members may be eligible for a comprehensive benefits package, including health coverage, a 401(k) with a match, paid time off, parental leave, and additional incentives.

Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays.

For applicants located in CA: link

• No work on Holidays or night shifts so you can have a normal/regular life balance
• Work in “happy medicine”; treating patients who are excited about improving their lives
• An opportunity to work in the growing fast paced world of aesthetics
• A small practice feel, with big company support

Key Responsibilities:

• Customer Service/Administration
• Greet all patients, and offer beverage
• Check patients in and make sure schedule reflects appointment status
• Check patients out and schedule next appointment
• Maintain accountability for the schedule book
• Introduce visitors to the appropriate personnel that will assist with their concerns
• Conduct confirmation calls for appointments
• Pull next day’s patient charts and organize per scheduled appointment time
• Prepare new patient charts
• Maintain inventory of all front office supplies
• Check email and forward to the appropriate staff member
• Organize and maintain file system
• Keep Font Desk and Lobby area clean
• Billing
• Process payments
• Print daily close out reports on scheduling system and review for accuracy.
• Fill deposit slips for all received cash and checks

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Use of the telephone, computer and other related instruments or devices
• Vision and hearing acuity
• Standing and walking for periods of time
• Ability to lift up to 25 pounds

Key Skills/Qualifications:

• Must be familiar with MS Office, including Excel, Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of the organization
• Ability to add, subtract, multiply and divide
• Ability to carry out instructions furnished in written, oral, or diagram form
• Ability to problem solve'

#LI-AH1

A career at Sono Bello means being part of a dynamic and high-energy work environment where each one of our team members can make a difference. We love what we do, and it shows. We are the national leader in providing cutting-edge, personalized body transformations. We believe everyone deserves to have their best body today and pursue their best life now. The Practice Manager (PM) role manages the day-to-day operations of our accredited cosmetic surgery center. The PM is responsible for delivering an outstanding patient experience, driving the overall performance of the surgery center, leading and developing the center team, and fostering a spirit of teamwork across functions (sales, operations, and medical) within the center. An ideal candidate will have an entrepreneurial spirit and look after their location as if it were their own business. They will be energized by orchestrating the many moving pieces that create the Sono Bello experience for our patients, driven by hitting and exceeding key performance indicators, and have a passion for building teams. They will also possess a demonstrated ability to successfully juggle competing priorities in a dynamic environment, exhibit strong decision-making capabilities, and act with a sense of purpose and urgency.

A Successful Practice Manager Will:

Oversee all operations at the center level following our values, policies, and procedures.
Successfully recruit, onboard, coach, and develop to create a high-performing center team.
Own the patient journey, including communication and engagement, appointment scheduling, registration, patient flow, and discharge procedures.
Oversee and manage the daily operations of the center, including staff scheduling and labor management, procurement and supply management, cash reconciliation, and operational compliance.
Maintain legal and accreditation compliance concerning federal, state, and local regulations across patient safety and quality of care policies and procedures.

Experience And Skillset Requirements:
Five years of successful experience in managing mid to large-size operations or multi-unit operations, such as retail or service industries.
A passion for both the customer/patient and employee experience.
Great people skills, professional demeanor, and the ability and passion to engage a diverse patient/customer base across a wide range of scenarios.
Bachelor's degree or equivalent education/experience.
Previous experience in leading operations in environments with measured customer/patient outcomes as well as sales/financial goals and KPIs.
Proficient with technology and computer applications, including Microsoft Office.
Previous experience in a medical, aesthetic, or dental multi-unit practice is preferred but not required.

Compensation:
At Sono Bello, we believe that our team members are the keys to our success. Compensation package includes Base Salary + Bonus (based on KPI and goal achievement). 
Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave.

Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays.

For applicants located in CA: link

• No work on Holidays or night shifts so you can have a normal/regular life balance
• Work in “happy medicine”; treating patients who are excited about improving their lives
• An opportunity to work in the growing fast paced world of aesthetics
• A small practice feel, with big company support

Key Responsibilities:

• Customer Service/Administration
• Greet all patients, and offer beverage
• Check patients in and make sure schedule reflects appointment status
• Check patients out and schedule next appointment
• Maintain accountability for the schedule book
• Introduce visitors to the appropriate personnel that will assist with their concerns
• Conduct confirmation calls for appointments
• Pull next day’s patient charts and organize per scheduled appointment time
• Prepare new patient charts
• Maintain inventory of all front office supplies
• Check email and forward to the appropriate staff member
• Organize and maintain file system
• Keep Font Desk and Lobby area clean
• Billing
• Process payments
• Print daily close out reports on scheduling system and review for accuracy.
• Fill deposit slips for all received cash and checks

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Use of the telephone, computer and other related instruments or devices
• Vision and hearing acuity
• Standing and walking for periods of time
• Ability to lift up to 25 pounds

Key Skills/Qualifications:

• Must be familiar with MS Office, including Excel, Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of the organization
• Ability to add, subtract, multiply and divide
• Ability to carry out instructions furnished in written, oral, or diagram form
• Ability to problem solve'

#LI-LD1