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SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for an experienced Sr. Director of GTM Strategy and Marketing Operations to be the strategic and operational leader responsible for how Marketing drives pipeline and revenue at SOCi. This role co-owns the marketing go-to-market strategy with the Head of Demand Generation, ensuring alignment between strategic direction and program execution across all channels and motions.
This leader owns marketing planning, forecasting, performance management, and investment allocation…while partnering closely with Demand Generation to translate strategy into high-impact programs that deliver pipeline and revenue.
Operating at the center of Marketing, Sales, and RevOps, this role ensures that GTM strategy is clear, data-driven, and effectively executed at scale.This role directly manages the Director of Marketing Operations/GTM Engineering and is accountable for ensuring the systems, data, and infrastructure are aligned to support the strategy and scale execution.
SOCi expects to pay a base salary in the range of $150,000 - $190,000 USD base plus bonuses. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training.
Who We Are
SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world’s first agentic workforce. Built specifically for distributed brands, SOCi’s brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews — ensuring every location is visible, discoverable, and growing in today’s geo-driven landscape. Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the World’s Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done — intelligently, consistently, and at scale.
How You’ll Make an Impact
Co-Own Marketing GTM Strategy (with Head of Demand Generation)
Own Forecasting, Targets & Performance
Own Investment Strategy (Tech + Budget Allocation)
Translate Strategy → Execution Through Partnership
Drive Cross-Functional GTM Alignment
Insights & Optimization
What You’ll Need to be Successful
This position will remain open with applications due by June 7, 2026. This position is being hired on an urgent basis. The application window may close before June 7, 2026 if SOCi receives a sufficient number of applications to select a candidate prior to that date.
What SOCi Provides to You
What’s Important at SOCi
Led by a team of industry experts, SOCi is leading the pack in agentic marketing for multi-location brands. Our passionate team of SOCialites work from home around the globe!
Our collaborative, dynamic culture allows our teams to work cross-functionally and optimize productivity. We are a fast-paced, agile environment where thought leadership and input are encouraged. If you are looking for a place where you can come and make a difference in the way enterprise organizations utilize social technology, then SOCi is for you. Visit soci.ai for more information.
#LI-Remote
Ready to apply?
Apply to SOCi
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SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for a Deal Desk Analyst to help build the foundation of our internal systems and processes, scale these systems, and improve efficiencies across the board.
The Deal Operations Analyst serves as the primary point of contact for the Sales team, providing hands-on support in building quotes, structuring deals and guiding opportunities through to close. Operating within a case queue model, this role manages incoming DealOps Support requests submitted via ticketing systems, addressing a wide range of deal types on a case-by-case basis. The ideal candidate is detail-oriented, responsive, and experienced in navigating SaaS deal structures, working cross-functionally with Finance, Legal and Revenue Operations to ensure accurate, compliant and timely deal execution.
SOCi expects to pay a base salary in the range of $46,500 to $64,000 CAD. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training.
Who We Are
SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world’s first agentic workforce. Built specifically for distributed brands, SOCi’s brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews — ensuring every location is visible, discoverable, and growing in today’s geo-driven landscape. Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the World’s Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done — intelligently, consistently, and at scale.
How You’ll Make an Impact
What You’ll Need to be Successful
This position will remain open with applications due by June 6, 2026. This position is being hired on an urgent basis. The application window may close before June 6, 2026 if SOCi receives a sufficient number of applications to select a candidate prior to that date.
What SOCi Provides to You
What’s Important at SOCi
Led by a team of industry experts, SOCi is leading the pack in agentic marketing for multi-location brands. Our passionate team of SOCialites work from home around the globe!
Our collaborative, dynamic culture allows our teams to work cross-functionally and optimize productivity. We are a fast-paced, agile environment where thought leadership and input are encouraged. If you are looking for a place where you can come and make a difference in the way enterprise organizations utilize social technology, then SOCi is for you. Visit soci.ai for more information.
#LI-Remote
Ready to apply?
Apply to SOCi
SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for an experienced Enterprise Customer Success Manager to serve as the strategic account leader, driving transformative initiatives and building enduring relationships with our top-tier customers. Your role will encompass preemptive churn mitigation, revenue growth initiatives, and fostering strategic partnerships to redefine customer success. Drawing from deep industry knowledge and innovative strategies, you will orchestrate internal and external endeavors to shape the future of product adoption and customer expansion.
SOCi expects to pay a base salary in the range of $110,000 - $150,000 USD base plus commission. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training.
Who We Are
SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital workforce capable of handling the workload of 1,000 local marketers™, empowering brands to achieve unmatched digital visibility, strengthen customer engagement, and scale faster than ever before.
SOCi is recognized by Fast Company as one of the World's Most Innovative Companies, and is trusted by nearly 1,000 top brands—including Ford, Ace Hardware, Kumon, Liberty Tax, and more—to automate and optimize local marketing tasks across all locations. Founded in 2012 and backed by leading strategic investors, SOCi is transforming how multi-location brands manage and scale their marketing efforts. You can view our Awards and Accolades here!
How You’ll Make an Impact
What You’ll Need to be Successful
This position will remain open with applications due by March 27, 2026. This position is being hired on an urgent basis. The application window may close before March 27, 2026 if SOCi receives a sufficient number of applications to select a candidate prior to that date.
What SOCi Provides to You
What’s Important at SOCi
Led by a team of industry experts, SOCi is leading the pack in agentic marketing for multi-location brands. Our passionate team of SOCialites work from home around the globe!
Our collaborative, dynamic culture allows our teams to work cross-functionally and optimize productivity. We are a fast-paced, agile environment where thought leadership and input are encouraged. If you are looking for a place where you can come and make a difference in the way enterprise organizations utilize social technology, then SOCi is for you. Visit soci.ai for more information.
#LI-Remote
Ready to apply?
Apply to SOCi
Share this job
SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for an experienced Enterprise Customer Success Manager to serve as the strategic account leader, driving transformative initiatives and building enduring relationships with our top-tier customers. Your role will encompass preemptive churn mitigation, revenue growth initiatives, and fostering strategic partnerships to redefine customer success. Drawing from deep industry knowledge and innovative strategies, you will orchestrate internal and external endeavors to shape the future of product adoption and customer expansion.
SOCi expects to pay a base salary in the range of $105,000 - $150,000 CAD base plus commission. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training.
Who We Are
SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital workforce capable of handling the workload of 1,000 local marketers™, empowering brands to achieve unmatched digital visibility, strengthen customer engagement, and scale faster than ever before.
SOCi is recognized by Fast Company as one of the World's Most Innovative Companies, and is trusted by nearly 1,000 top brands—including Ford, Ace Hardware, Kumon, Liberty Tax, and more—to automate and optimize local marketing tasks across all locations. Founded in 2012 and backed by leading strategic investors, SOCi is transforming how multi-location brands manage and scale their marketing efforts. You can view our Awards and Accolades here!
How You’ll Make an Impact
What You’ll Need to be Successful
This position will remain open with applications due by March 27, 2026. This position is being hired on an urgent basis. The application window may close before March 27, 2026 if SOCi receives a sufficient number of applications to select a candidate prior to that date.
What SOCi Provides to You
What’s Important at SOCi
Led by a team of industry experts, SOCi is leading the pack in agentic marketing for multi-location brands. Our passionate team of SOCialites work from home around the globe!
Our collaborative, dynamic culture allows our teams to work cross-functionally and optimize productivity. We are a fast-paced, agile environment where thought leadership and input are encouraged. If you are looking for a place where you can come and make a difference in the way enterprise organizations utilize social technology, then SOCi is for you. Visit soci.ai for more information.
#LI-Remote
Ready to apply?
Apply to SOCi
Share this job
SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for an experienced Strategic Customer Success Manager to ensure the long-term success of our clients by nurturing exceptional client relationships and delivering continuous value through our platform. This role involves working closely with large, strategic clients to understand their business goals, drive adoption of SOCi solutions, and achieve measurable outcomes. The ideal candidate is passionate about client service and skilled in handling complex client portfolios.
SOCi expects to pay a base salary in the range of $90,000 - $120,000 CAD base plus a variable. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training.
Who We Are
SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital workforce capable of handling the workload of 1,000 local marketers™, empowering brands to achieve unmatched digital visibility, strengthen customer engagement, and scale faster than ever before.
SOCi is recognized by Fast Company as one of the World's Most Innovative Companies, and is trusted by nearly 1,000 top brands—including Ford, Ace Hardware, Kumon, Liberty Tax, and more—to automate and optimize local marketing tasks across all locations. Founded in 2012 and backed by leading strategic investors, SOCi is transforming how multi-location brands manage and scale their marketing efforts. You can view our Awards and Accolades here!
How You’ll Make an Impact
What You’ll Need to be Successful
Upon posting, applications for this position will be accepted on an ongoing basis.
What SOCi Provides to You
What’s Important at SOCi
Led by a team of industry experts, SOCi is leading the pack in agentic marketing for multi-location brands. Our passionate team of SOCialites work from home around the globe!
Our collaborative, dynamic culture allows our teams to work cross-functionally and optimize productivity. We are a fast-paced, agile environment where thought leadership and input are encouraged. If you are looking for a place where you can come and make a difference in the way enterprise organizations utilize social technology, then SOCi is for you. Visit soci.ai for more information.
#LI-Remote
Ready to apply?
Apply to SOCi
SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for an experienced Strategic Customer Success Manager to ensure the long-term success of our clients by nurturing exceptional client relationships and delivering continuous value through our platform. This role involves working closely with large, strategic clients to understand their business goals, drive adoption of SOCi solutions, and achieve measurable outcomes. The ideal candidate is passionate about client service and skilled in handling complex client portfolios.
SOCi expects to pay a base salary in the range of $90,000 - $115,000 USD base plus bonuses/commission. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training.
Who We Are
SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital workforce capable of handling the workload of 1,000 local marketers™, empowering brands to achieve unmatched digital visibility, strengthen customer engagement, and scale faster than ever before.
SOCi is recognized by Fast Company as one of the World's Most Innovative Companies, and is trusted by nearly 1,000 top brands—including Ford, Ace Hardware, Kumon, Liberty Tax, and more—to automate and optimize local marketing tasks across all locations. Founded in 2012 and backed by leading strategic investors, SOCi is transforming how multi-location brands manage and scale their marketing efforts. You can view our Awards and Accolades here!
How You’ll Make an Impact
What You’ll Need to be Successful
Upon posting, applications for this position will be accepted on an ongoing basis.
What SOCi Provides to You
What’s Important at SOCi
Led by a team of industry experts, SOCi is leading the pack in agentic marketing for multi-location brands. Our passionate team of SOCialites work from home around the globe!
Our collaborative, dynamic culture allows our teams to work cross-functionally and optimize productivity. We are a fast-paced, agile environment where thought leadership and input are encouraged. If you are looking for a place where you can come and make a difference in the way enterprise organizations utilize social technology, then SOCi is for you. Visit soci.ai for more information.
#LI-Remote
Ready to apply?
Apply to SOCi
SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for a Sales Development Representative to join our growing team to help us achieve our next stage of rapid growth. Our Sales Development Representatives are paving the path to the future for SOCi and are considered the next wave of account executives at SOCi. Being an SDR is the perfect way to accelerate a successful career in sales. Our SDR team works closely with our partners in both sales and marketing to create fanatical customer enthusiasm. SDR reps are responsible for identifying, qualifying, and closing new opportunities for our sales organization alongside our Account Executives. SDRs at SOCi have a natural career path to becoming Account Executives and beyond.
SOCi expects to pay a base salary of $50,000 to $60,000 CAD base plus bonuses/commission. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training.
Who We Are
SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital workforce capable of handling the workload of 1,000 local marketers™, empowering brands to achieve unmatched digital visibility, strengthen customer engagement, and scale faster than ever before.
SOCi is recognized by Fast Company as one of the World's Most Innovative Companies, and is trusted by nearly 1,000 top brands—including Ford, Ace Hardware, Kumon, Liberty Tax, and more—to automate and optimize local marketing tasks across all locations. Founded in 2012 and backed by leading strategic investors, SOCi is transforming how multi-location brands manage and scale their marketing efforts. You can view our Awards and Accolades here!
How You’ll Make an Impact
What You’ll Need to be Successful
Applications are accepted on an ongoing basis.
What SOCi Provides to You
What’s Important at SOCi
Led by a team of industry experts, SOCi is leading the pack in agentic marketing for multi-location brands. Our passionate team of SOCialites work from home around the globe!
Our collaborative, dynamic culture allows our teams to work cross-functionally and optimize productivity. We are a fast-paced, agile environment where thought leadership and input are encouraged. If you are looking for a place where you can come and make a difference in the way enterprise organizations utilize social technology, then SOCi is for you. Visit soci.ai for more information.
#LI-Remote
Ready to apply?
Apply to SOCi
SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for a Customer Success Manager to grow long-term profitable customer relationships by making strategic, operational and measurable contributions to customers’ unique business objectives. As the account owner, quarterback and driver of account enablement, adoption, expansion, and end-user engagement, the Customer Success Team is directly impacting our rapid growth in enterprise social media management.
As a member of our Customer Success team, you will proactively build relationships, identify and mitigate risk and expand product adoption in a one-to-many approach for our largest portfolio of customers. With a high number of customers, you will be adept at managing multiple priorities without sacrifice to proactive customer delight.
SOCi expects to pay a base salary in the range of $70,000 to $100,000 CAD base plus bonuses/commission. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training.
Who We Are
SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world’s first agentic workforce. Built specifically for distributed brands, SOCi’s brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews — ensuring every location is visible, discoverable, and growing in today’s geo-driven landscape. Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the World’s Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done — intelligently, consistently, and at scale.
How You Will Make an Impact:
What You’ll Need to be Successful:
Upon posting, applications for this position will be accepted on an ongoing basis.
What SOCi Provides to You
What’s Important at SOCi
Led by a team of industry experts, SOCi is leading the pack in agentic marketing for multi-location brands. Our passionate team of SOCialites work from home around the globe!
Our collaborative, dynamic culture allows our teams to work cross-functionally and optimize productivity. We are a fast-paced, agile environment where thought leadership and input are encouraged. If you are looking for a place where you can come and make a difference in the way enterprise organizations utilize social technology, then SOCi is for you. Visit soci.ai for more information.
#LI-Remote
Ready to apply?
Apply to SOCi
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