Smartsheet is looking for an experienced International Payroll Manager to provide cover for a period of maternity leave to join a growing People & Culture/Total Rewards team in a high-growth Software as a Service (SaaS) company. You will provide direct employee payroll support globally in addition to reviewing payroll, reconciling, and other payroll tasks as assigned. The ideal candidate will have excellent leadership skills in identifying and implementing payroll process improvements and strong project management skills to coordinate the planning, implementation and administration of programs. The Manager will oversee the international payroll operations with minimal supervision, supervise a team, and provide high levels of customer experience to our global employees.

You are detail-oriented, curious, analytical, and have exceptional communication skills with the ability to think outside the box for problem solving and solutions. There is a wealth of knowledge to be learned and we are looking for a teamplayer that is excited to jump right in!

This will be a 9 month fixed term contract initially to provide cover for a period of maternity leave.

You Will:

• Manage International Payroll for EMEA and APAC regions to ensure timely processing and compliance.
• Partner with the external vendors and internal accounting team on multiple accounting activities, including expense report reimbursement, monthly/quarterly accounting close activities and other variance analysis.
• Maintain effective internal controls for the payroll function and proactively work with business partners to identify process improvements and gaps.
• Direct the efforts of payroll staff and vendors to ensure timely and accurate process output.
• Ensure proper reviews are in place for payroll output from the payroll vendor. This includes all payroll inputs that are accurately captured. Includes but not limited to performing payroll analysis such as total gross payroll to net payment, average paid per headcount by country, and comparison of analysis to prior period.
• Participate in the development, implementation, and maintenance of all international payroll policies, goals, and short/long-term planning.
• Drive meetings with cross-functional departments (HR, IT, Accounting, Legal, Internal Audit, FP&A, etc.) to identify and implement payroll process improvements and best practices to drive excellence and eliminate errors.
• Partner with People Operations on all matters involving employee compensation, benefits and other payments.
• Partner with Treasury and Tax to ensure funding and payments are raised in a timely manner.
• Perform other duties as assigned.

You Have:

• 7+ years of relevant international payroll experience EMEA (UK, Germany, Bulgaria) and APAC (Australia, Japan, India, Singapore).
• 2+ years of people manager/team lead experience.
• Experience with international payroll, Smartsheet and Workday Payroll a plus.
• Familiarity with Fidelity, CloudPay, OSV Atmosphere or other payroll and HR equivalent systems.
• Experience with ADP Celergo and implementations of payroll vendors/systems
• In-depth knowledge of International payroll regulations and reporting requirements, including current multi-country payroll tax experience preferred.
• Strong leadership skills, ability to prioritize tasks/responsibilities, meet deadlines and excel under the pressure of time constraints while maintaining accuracy and focus on attention to detail.
• Experience with transitioning from a public company to a private company and the impact this has on equity awards.
• Advanced level of proficiency using Microsoft Office (V-lookups, and Pivot tables) and Google sheets for Work.
• Experience with accounting, taxation, and finance concepts as it relates to payroll.
• Knowledge and mindset for automation and improvements to improve processes for scalability.
• Adaptable to a fast-changing work environment while able to work well under stress and tight deadlines.
• Direct, approachable, and clear written and verbal communicator.
• Effective interpersonal skills, including the ability to work with individuals inside and outside Smartsheet in a way consistent with our values and commitment to service.
• Legally eligible to work in the UK on an ongoing basis.

Perks & Benefits:

• Employer-paid Private Medical and Dental, additional cost for family members
• Monthly contributions toward your pension
• 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program
• 20 weeks fully paid Maternity Leave
• 12 weeks fully paid Paternity/Adoption Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account.
• Teleworking options from any registered location in the UK (role specific)

We’re looking for a strategic and forward-thinking leader to join us as a Director, Payroll. In this role, you’ll own, improve, and manage global payroll processes. 

Leading a global team, you’ll shape our approach to the payroll process, partnering with cross-functional teams to deliver payroll for all employees, supporting the company’s rapid growth and global expansion. You’ll report to our VP, Accounting Transformation & IA and this is a remote-eligible position.

You Will:

• Lead, mentor, and develop a high-performing global payroll team, fostering a culture of continuous improvement, accuracy, and exceptional service
• Set strategic goals and objectives for the payroll department, ensuring alignment with the company's overall business strategy and operational demands
• Develop strong stakeholder relationships and maintain a reputation as a team that ensures cross-functional collaboration
• Oversee the end-to-end processing of complex multi-state and international payrolls, ensuring accuracy, timeliness, and compliance with diverse global regulation
• Ensure compliance with all federal, state, local, and international payroll laws and regulations, including timely filing of all payroll tax returns, W-2s, and equivalent international tax documentation
• Proactively monitor and adapt to changes in payroll laws and regulations globally, implementing necessary updates to systems and processes
• Prepare and analyze comprehensive payroll reports for management, finance, and other stakeholders, providing actionable insights
• Lead the evaluation, selection, implementation, and optimization of payroll systems, with significant experience in ADP or similar large-scale payroll software (e.g., Workday, SAP SuccessFactors, Ceridian Dayforce)
• Collaborate closely with HR, Finance, and IT departments to streamline processes, integrate systems, and enhance the overall employee experience
• Drive special projects related to payroll, such as system migrations, new country expansions, or M&A integrations
• Act as the primary point of contact for complex payroll-related inquiries from senior leaders, employees and managers across all levels and regions
• Resolve escalated payroll issues in a timely, accurate, and professional manner, maintaining high employee satisfaction.

You Have:

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field. A Master's degree or relevant advanced certification is a bonus
• 10+ years of progressive payroll experience, with at least 5 years in a leadership or management role, preferably within a SAAS or high-growth global technology company
• Extensive hands-on experience with the implementation, configuration, and optimization of major global payroll systems (e.g., ADP Workforce Now, ADP Global Payroll, Workday Payroll, SAP SuccessFactors Employee Central Payroll, etc.)
• Demonstrated expertise in managing international payroll operations across multiple countries, including understanding of global tax implications and compliance requirements
• Proven track record of building, managing, and developing a high-performing payroll team
• Certified Payroll Professional (CPP) is highly preferred. Global Payroll Management Certificate (GPMI) is a strong asset
• In-depth knowledge of federal, state, local, and international payroll laws and regulations
• Exceptional leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization
• Superior attention to detail, accuracy, and a strong commitment to data integrity
• Strong analytical and problem-solving abilities, capable of navigating complex payroll scenarios in a fast-paced, evolving environment
• Ability to handle highly confidential information with the utmost discretion and integrity
• Experience with AI or the willingness to assess and leverage AI as applicable