Clinical Product Specialist (SmarterNotes)

Role

The Clinical Product Specialist (CPS) sits at the intersection of clinical medicine, AI, and product development, playing a critical role in building SmarterDx’s clinical documentation capabilities. As part of a highly cross-functional team spanning Product, Engineering, and Data Science, the CPS translates real-world physician workflows into scalable AI systems—shaping how clinical reasoning is represented, evaluated, and deployed in practice.

This role has a direct impact on product quality and clinical trust. The CPS defines and enforces the standard for clinical accuracy, safety, and usability, ensuring that what we build works for real clinicians in real care settings. For candidates interested in applying clinical expertise beyond the bedside, this is an opportunity to influence how AI supports documentation, decision-making, and ultimately patient care at scale.

**This role is fully remote within the US**

What You’ll Do

• Collaborate with Product and Data Science to build and refine prompts, pipelines, and model behavior
• Review AI-generated outputs (summaries, notes, insights) for accuracy, completeness, and clinical defensibility
• Define and operationalize clinical quality standards for models outputs
• Drive iteration loops between evaluation and model improvement to continuously raise quality
• Apply clinical judgment in ambiguous scenarios where documentation quality, trajectory, and context matter
• Partner cross-functionally to ship quickly while maintaining a high bar for clinical rigor
• Assist with designing and translating physician workflows into structured AI tasks, system logic, and product requirements
• Serve as the clinical subject matter expert for physician documentation, charting workflows, and end-to-end care delivery processes

What You Bring

• MD or DO (or equivalent advanced clinical degree)
• Clinical background with experience in inpatient or acute care settings
• Strong understanding of clinical documentation and EHR workflows
• Demonstrated ability to translate clinical thinking into structured systems, logic, or processes
• Builder mindset with comfort working on ambiguous, evolving products
• Strong analytical thinking with attention to edge cases and failure modes
• Ability to collaborate effectively with Product, Engineering, and Data Science teams

Nice To Haves

• Familiarity with AI/ML systems or prompt engineering (preferred)
• Background in clinical informatics, quality improvement, or workflow design 
• Experience working with Product, Engineering, or Data Science teams
• Experience building or scaling systems (e.g., evaluation frameworks, workflows, or tools) 
• Previous advising or consulting experience with healthcare technology companies

Compensation

• $220k-$250k base + benefits

#LI-Remote

#LI-DNP

Clinical Product Specialist (SmarterNotes)

Role

The Clinical Specialist (CS) sits at the intersection of clinical medicine, AI, and product development, playing a critical role in building SmarterDx’s clinical documentation capabilities. As part of a highly cross-functional team spanning Product, Engineering, and Data Science, the CPS translates real-world physician workflows into scalable AI systems—shaping how clinical reasoning is represented, evaluated, and deployed in practice.

This role has a direct impact on product quality and clinical trust. The CS defines and enforces the standard for clinical accuracy, safety, and usability, ensuring that what we build works for real clinicians in real care settings. For candidates interested in applying clinical expertise beyond the bedside, this is an opportunity to influence how AI supports documentation, decision-making, and ultimately patient care at scale.

**This role is fully remote within the US**

What You’ll Do

• Serve as the clinical subject matter expert for clinical documentation, charting workflows, and end-to-end care delivery processes
• Review AI-generated outputs (summaries, notes, insights) for accuracy, completeness, and clinical defensibility
• Define and operationalize clinical quality standards for models output
• Apply clinical judgment in ambiguous scenarios where documentation quality, trajectory, and context matter
• Collaborate with Product and Data Science to build and refine prompts, pipelines, and model behavior

What You Bring

• NP or PA (or equivalent advanced clinical degree)
• Clinical background with experience in inpatient or acute care settings
• Strong understanding of clinical documentation and EHR workflows
• Demonstrated ability to translate clinical thinking into structured systems, logic, or processes
• Builder mindset with comfort working on ambiguous, evolving products
• Strong analytical thinking with attention to edge cases and failure modes
• Ability to collaborate effectively with Product, Engineering, and Data Science teams

Nice To Haves

• Familiarity with AI/ML systems or prompt engineering (preferred)
• Background in clinical informatics, quality improvement, or workflow design
• Experience working with Product, Engineering, or Data Science teams
• Experience building or scaling systems (e.g., evaluation frameworks, workflows, or tools)
• Previous advising or consulting experience with healthcare technology companies

Compensation

• $120k-$150k base + benefits

#LI-Remote

#LI-DNP

Sr. Product Manager (Data)

As a Senior Product Manager for SmarterDx, you will play a pivotal role in the strategy, development, and enhancement of SmarterDx’s application. Your role involves deeply understanding both users and existing architecture and collaborating across teams (data engineering, engineering, sales, implementation, etc.) to maximize the velocity of solving important user problems, enhancing decision-making, and solving business challenges. 

You’ll serve as the bridge between data capabilities and product delivery, shaping how our organization produces, validates, and consumes data. You will develop hypotheses on how to make that data more useful across the product ecosystem, working with engineering to test their validity. Additionally, you will spend time internalizing the unique needs each client may have during implementation and collaborating with internal teams to formulate ways to deliver on those requests while balancing the priority of other ongoing initiatives. 

**This role is fully remote within the US**

What You’ll Do

• Own the strategy and roadmap for data engineering product capabilities, including data contracts, specifications, validation, and observability tooling. 
• Translate product and business needs into scalable data solutions. 
• Enable effective internal use of data capabilities by providing clear documentation and stakeholder education
• Scale the data engineering platform and processes, including their ability to scale and deliver alongside other product and engineering teams. 
• Engage with customers to understand their data needs, gather feedback, and identify opportunities for product improvements. 
• Identify opportunities for improvement of our data infrastructure and processes. 
• Write and standardize product and technical documentation and role-model strong project management practices.
• Understand and work around constraints (e.g. architecture, data availability, security, etc.)

What You Bring

• 5+ years of experience working within the healthtech/healthcare data space
• Experience working at an early-stage company or similarly fast-paced environment
• 3+ years of product management experience
• Experience working with engineering and data teams
• Expertise with EHR data and messaging standards (HL7, X12, etc.)
• Experience managing both external and internal (Customer Success, Implementations, etc.) stakeholders

Nice To Haves

• Experience as a software engineer, data engineer, or equivalent
• Proficiency in SQL

Our Tech Stack

• Databases: Snowflake (primary), Postgres  
• Cloud Infrastructure: AWS (CDK, S3, MWAA, EventBridge, Batch, Lambda, Step Functions), FiveTran  
• Technologies: SQL, dbt, Python
• Integration Engines: Rhapsody 

Compensation

• $185K-$200K + benefits 

#LI-Remote