Are you ready to advance your career with the #1 HVAC Company in Northern Nevada? We are looking for an experienced Customer Service Representative to join our growing team! The ideal candidate possesses a high level of reliability, precision, and attention to detail.

Job Description:

The Customer Service Representative reports to the Customer Service Supervisor and is responsible for answering all incoming phone calls and assisting customers with their requests. Additionally, this position will be responsible for accurately scheduling customer appointments, rescheduling appointments, and working closely with the Service Dispatcher.

Daily Job Tasks:
• Answer incoming phone calls
• Efficiently schedule customers for services
• Communicate with customers in a friendly, professional manner
• Accurately schedule appointments in the computer system
• Collect correct information from customers
• Up sell products/Sierra Rewards Memberships/Duct Cleanings and Dryer vent cleanings whenever possible.
• Make outbound calls to schedule maintenance appointments
• All other duties assigned by management

Working Conditions:

Work will be performed in an office setting. Occasional lifting of file boxes up to 30lbs. Must be able to sit in front of a computer screen for extended periods of time.

Qualifications:

• One year customer service experience
• Ability to accurately enter data into the computer
• Ability to type 30 wpm
• Ability to represent SIERRA AIR INC. in a professional manner with customers, vendors, staff and the general public
• Organized and detail oriented
• Ability to work under pressure
• Good working knowledge of Microsoft Outlook, Excel, and Word
• Must have valid Nevada driver's license
• Must be willing to undergo a thorough background check and drug screen

#SIRP

Join our growing team as an Install Apprentice! We’re looking for a motivated, hands-on individual with a strong work ethic, positive attitude, and interest in developing technical skills.

In this role, you’ll assist with installing HVAC systems in residential homes, work directly with customers, and collaborate with our team to deliver high-quality service.

What You’ll Do:

• Assist with installation of heating & air conditioning systems
• Use hand and power tools safely and efficiently
• Communicate professionally with customers and team members
• Complete job documentation and support daily operations
• Participate in ongoing training and development

What We’re Looking For:

• Mechanical aptitude and willingness to learn
• Strong communication and customer service skills
• Reliable, punctual, and team-oriented
• Valid driver’s license and clean record
• EPA Certification | NATE within 1 year

Preferred: OSHA 10, Manometer experience, prior HVAC or tool experience

Work Environment:
Active, hands-on role working indoors/outdoors in varying conditions. Must be comfortable lifting up to 75 lbs, working on ladders, and in tight spaces.

What We Offer:

• Competitive pay
• Company truck & tools
• Ongoing training and career growth
• Health benefits (medical, dental, vision)
• 401(k) with company match
• Paid time off & holidays
• Tool program, boot allowance & more

Apply today! 

#SIRP

#SEAP

Would you like to work for a company that promotes a culture of trust, fairness, community, and innovation?

Sierra Air is seeking motivated plumbers to join our growing team! The ideal candidate possesses a minimum of 3-5 years’ plumbing experience, integrity, the ability to build and maintain relationships, and the ability to effectively offer the best solutions for our customers' plumbing needs.

Join our team and receive a $5,000 sign on bonus for qualifying candidates

Income: $26-$35 Depending on Experience, Plus Commissions

Available Shifts Choose What Works for You We have multiple schedule options for this position.

• Monday – Friday
• Tuesday – Saturday
• Monday – Friday, 9am – 6pm

DUTIES AND RESPONSIBILITIES:

• Repair and maintain pipes, valves, drainage systems, and fixtures in residential structures
• Inspect and test plumbing systems for safety, code compliance and functionality
• Troubleshoot and resolve problems
• Prepare cost estimates
• Collect payment for services rendered when required
• Follow through on job problems and communicate issues with Dispatch
• Keep abreast of all company sales promotions and pricing
• Attend training classes and seminars to maintain expertise in the field

Required Qualifications:

• 3-5 years’ plumbing experience
• Mechanical aptitude
• Valid driver license and insurable driving record
• Must pass drug and background screens
• Ability to work independently and self-manage
• Able to adapt to new roles and responsibilities
• General sales skills and aptitude
• Excellent communication skills
• Proficient with technology

PHYSICAL DEMANDS/WORKING CONDITIONS:

Work will be performed in both indoor and outdoor settings, in various weather conditions, including temperatures above 100 degrees, snow, and other inclement weather; from heights, on ladders, in small spaces, and on rooftops. Frequent standing, squatting, and sitting for extended periods of time is required. Must be able to perform the following:

• Occasionally lift objects weighing up to 75 lbs.
• Ability to ascend/descend ladders and balance
• Regularly use hands to handle and feel objects
• Sit, walk, stoop, stand
• The ability to see up close and at a distance

Benefits offered after 60 days:

• Medical
• Dental
• Vision
• Short term disability (optional long-term disability)
• Employee Tool Program (50% paid up to $1500/YR)
• Employee Assistance Program
• Life Insurance

Benefits offered after 90 days:

• Paid Time Off
• Sick Pay
• 8 paid holidays
• 401(k) retirement plan - Company will match up to 4%

Other Benefits:

• Company Vehicle
• Continuous ongoing factory and in-house training
• Annual boot allowance
• Absolute top pay in the trade

#SIRP

#CGTRN

Are you ready to advance your career with one of the leading Plumbing Companies in Northern Nevada? We are looking for an experienced Plumbing Drain Technician to join our growing team! The ideal candidate possesses a minimum of 3-5 years' drain experience, a high level of reliability, a positive attitude, and attention to detail.

Join our team and receive a $5,000 sign on bonus for qualifying candidates

Income: $26-$35 Depending on Experience, Plus Commissions

Schedule: Monday – Friday

DUTIES AND RESPONSIBILITIES:

• Perform thorough inspections of plumbing and drainage systems.
• Utilize jetting equipment and other tools to clear clogs and blockages.
• Diagnose and troubleshoot drain-related problems.
• Collaborate with other team members to ensure timely and effective solutions.
• Communicate with clients to explain issues and proposed resolutions.
• Maintain accurate records of work performed, including parts used and time spent.
• Adhere to safety protocols and industry standards.
• Stay informed about advancements in plumbing and drainage technology.

Required Qualifications:

• 3-5 years’ experience as a Plumbing Drain Technician
• Solid understanding of basic plumbing concepts, water distribution, and disposal systems in residential buildings
• Valid driver license and insurable driving record
• Must pass drug and background screens
• Ability to work independently and self-manage
• General sales skills and aptitude
• Excellent communication skills
• Proficient with technology

PHYSICAL DEMANDS/WORKING CONDITIONS:

Work will be performed in both indoor and outdoor settings, in various weather conditions, including temperatures above 100 degrees, snow, and other inclement weather; from heights, on ladders, in small spaces, and on rooftops. Frequent standing, squatting, and sitting for extended periods of time is required. Must be able to perform the following:

• Occasionally lift objects weighing up to 75 lbs.
• Ability to ascend/descend ladders and balance

GROOMING

Well-Groomed Appearance (upon hire)

Benefits offered:

• Dental
• Vision
• Short term disability (optional long-term disability)
• Employee Assistance Program
• Life Insurance

Other Benefits:

• Company Vehicle
• Continuous ongoing training

#SIRP

#CGTRN

Job Overview:

Are you a skilled and experienced Residential Plumbing Install Lead seeking an opportunity to thrive in a collaborative and growth-oriented environment? Would you like to work for a company that promotes a culture of trust, fairness, community, and innovation?

Sierra Air is seeking motivated plumbers to join our growing team! The ideal candidate possesses 3-5 years’ plumbing experience, integrity, the ability to build and maintain relationships, and the ability to effectively offer the best solutions for our customers' plumbing needs. We are hiring for both Install and Service.

DUTIES AND RESPONSIBILITIES:

· Repair and maintain pipes, valves, drainage systems, and fixtures in residential structures

· Inspect and test plumbing systems for safety, code compliance and functionality

· Troubleshoot and resolve problems

· Prepare cost estimates

· Collect payment for services rendered when required

· Follow through on job problems and communicate issues with Dispatch

· Keep abreast of all company sales promotions and pricing

· Attend training classes and seminars to maintain expertise in the field

· On call rotations

Required Qualifications:

· 3-5 years’ plumbing experience

· Mechanical aptitude

· Ability to work independently and self-manage

· Able to adapt to new roles and responsibilities

· General sales skills and aptitude

· Excellent communication skills

· Conduct self in a professional manner at all times

· Proficient with technology

PHYSICAL DEMANDS/WORKING CONDITIONS:

Work will be performed in both indoor and outdoor settings, in various weather conditions, including temperatures above 100 degrees, snow, and other inclement weather; from heights, on ladders, in small spaces, and on rooftops. Frequent standing, squatting, and sitting for extended periods of time is required. Must be able to perform the following:

· Occasionally lift objects weighing up to 75 lbs.

· Ability to ascend/descend ladders and balance

· Regularly use hands to handle and feel objects

· Sit, walk, stoop, stand

· The ability to see up close and at a distance

Benefits offered after 60 days:

· Medical

· Dental

· Vision

· Short term disability (optional long-term disability)

· Employee Tool Program (50% paid up to $1500/YR)

· Employee Assistance Program

· Life Insurance

Benefits offered after 90 days:

· Paid Time Off

· Sick Pay

· 8 paid holidays

· 401(k) retirement plan - Company will match up to 4%

Other Benefits:

· Company Vehicle

· Continuous ongoing factory and in-house training

· Annual boot allowance

· Absolute top pay in the trade

Schedule: Monday – Friday

Benefits:

· 401(k)

· Dental insurance

· Employee assistance program

· Health insurance

· Life insurance

· Paid time off

· Vision insurance

#CGTRN

Sierra Air is hiring! We are seeking motivated individuals with a great attitude, strong technical aptitude, and a great work ethic. We have lots of work and looking to hire NOW!

Job Description:

Sierra Air is looking to hire an experienced Commercial Installation Technician. This role will require a knowledgeable professional, who can perform high level installation services of light commercial equipment including, rooftop packaged units, mini-splits, make-up air units, ductwork, etc. The candidate will report to the Service Manager and be responsible for traveling to jobsites to install commercial equipment as described above. This position will require strong mechanical aptitude and requisite experience. Must have a willingness to work hard and continuously learn.

Daily Job Tasks:

• Report to the shop each day (or as directed) to receive job assignments
• Communicate with commercial dispatch before arriving at the job
• Attend all training classes and seminars
• Adhere to proper paperwork procedures
• Take direction regarding scheduling
• Keep management informed at all times of the progress throughout the day
• Report job problems to management as necessary
• Operate electronics in the field for the purpose of dispatch and invoice notes
• Maintain the minimum required stock on truck at all times
• Other tasks as requested by management

Preferred Qualifications:

• EPA Certification
• NATE certified
• OSHA 10 or OSHA 30
• 3 years' commercial HVAC installation experience

Required Qualifications:

• Ability to represent Sierra Air Inc. in a professional manner with customers, vendors, staff and the general public
• Work well under pressure
• Ability to handle heat, cold, heights, and other difficult working conditions
• Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events
• Must be able to pass a drug test and background check

 Benefits offered the 1st of the month, 60 days after hire.

• Medical
• Dental
• Vision
• short-term disability (employer paid)
• $25,000 life insurance (employer paid)
• Employee Tool Reimbursement Program

Benefits offered after 90 days

• Paid Time Off
• 8 paid holidays
• 401(k) retirement plan - Company will match up to 4%

Other Benefits

• Continuous ongoing factory and in-house training
• Annual boot allowance
• Assigned late model vehicle

Working Conditions:

Work will be performed in both indoor and outdoor settings, in various weather conditions. Lifting up to
60lbs required. Must be able to work in attics, crawl spaces, on rooftops, ladders, and from other heights.

Job Type: Full-time

#SIRP