Location Qualifications: 

Ghent (hybrid, 2 days in the office)

About the position

As a Senior Backend Engineer in one of the AI focused teams, you will help shape the future of intelligent, AI-powered features that enhance how sales teams work. You'll build and maintain serverless event-driven systems and APIs that integrate with third-party services. You'll be responsible for driving technical and product decisions based on your expertise, designing solutions that leverage modern AI capabilities to deliver real value to users. Rather than a monolithic environment, you will help develop an ecosystem of services, as you identify and isolate parts of the system to increase reliability and promote quality. Your decisions will not only have an impact on the way we build our product but also on the end-user experience for all our customers.

What You’ll Do

• Develop AI-powered features that leverage large language models to automate and enhance user workflows.
• Contribute to improving our development processes and environments.
• Build and maintain integrations with third-party platforms and APIs.
• Help define, implement, and maintain our growing ecosystem of microservices.
• Work in software teams where code reviews and pair programming are part of our strong engineering culture.
• Take a security-first approach to implementing features and changes.
• Collaborate with and mentor less experienced engineers on best practices and architectures.
• Have a strong eye on the bigger picture because everything you do will have an impact on 100,000 users globally.

What We’re Looking For Nice to Have 

• 5+ years developing scalable, production-ready backend systems.
• Experience with backend systems for AI/ML-powered product is a plus.
• Strong proficiency in TypeScript and Node.js.
• Interest in or experience with AI/LLM integration and prompt engineering.
• Experience with serverless architectures and event-driven systems (message queues, state machines, asynchronous workflows).
• Experience working in a cloud environment. Experience working in AWS and familiarity with services such as Lambda, DynamoDB, Bedrock, Step Functions, and API Gateway is a plus.
• Understanding the importance of strong software testing at every stage and an advocate for test-driven development.
• Comfortable analyzing, estimating, and prioritizing complex projects.
• Ability to model data and queries around feature requirements with an emphasis on performance and scalability. Experience working in a tenant database environment is a plus
• Continuous integration and delivery mindset.
• Experience designing and implementing APIs for, and collaborating with, internal and/or public data consumers.
• Team player mentality, committed to the whole software development life cycle in an agile team.

Company Highlights: 

Welcome to the new era of revenue effectiveness. The merger of Showpad and Bigtincan is creating the first AI-powered platform to strengthen the entire field selling motion.

By unifying two industry-acclaimed solutions for content, readiness, engagement, and intelligence into a single operating system, we are delivering unrivaled scale and accelerated growth for our 2,000+ combined customers worldwide, including leaders in manufacturing (Dow, Dupont), healthcare (Fujifilm, Kaiser Permanente, Johnson&Johnson), CPG (Smucker’s, Mitsubishi, Stanley Black & Decker), and enterprise tech (HID, CultureAmp, LastPass).

Acclaimed by analysts and adored by customers, we’re recognized as a Leader in the Forrester Wave™ Revenue Enablement Platforms, honored by Gartner as a Customers’ Choice in Revenue Enablement Platforms, and, together, endorsed by nearly 3,000 5-star customer reviews on G2.

United, we’re focused on powering the next generation of field selling success through a more holistic engine that creates lasting value for our customers and a new vision for our category.

Discover the revenue team outcomes we’re driving together at showpad.com.

What you can expect from Showpad

We welcome every voice and are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We’re building a best-in-class experience for our employees and are always identifying opportunities to encourage our team to be their authentic selves. Whether that’s paid parental leave, paid holidays (including Juneteenth and paid time off to vote), paid time off to volunteer at non-profit organizations, personal development opportunities or professional stretch assignments, you can expect Showpad to support you. 

Showpad’s Commitment

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

Location Qualifications: Bucharest (hybrid, 2x week in office)

Position Overview:

Ready to build the future of data at scale? We’re looking for a passionate Data Platform Engineer to join our high-impact, fast-moving Data Platform team—part of a dynamic and innovative Data organization that’s reshaping how we make decisions.

This is your chance to build and evolve a cloud-native, cutting-edge data platform that powers business insights and drives a data-first culture across the company.

💡 What You’ll Be Doing

🔧 Build for Scale: Architect and engineer robust, cost-efficient, and high-performing data infrastructure on AWS.

⚡ Streamline Data Flow: Design and optimize powerful ETL/ELT pipelines that connect systems and fuel smarter decision-making.

🛠️ Automate Everything: Use Infrastructure as Code (AWS CDK) to automate provisioning and manage platform resources seamlessly.

🚨 Stay Ahead of the Curve: Set up top-tier monitoring, alerting, and logging. Spot issues before they become problems—and solve them fast.

🧠 Think Big: Help shape our tech strategy and bring new ideas to life. You’re not just building systems—you’re building the future.

🔐 Be the Guardian of Data: Champion best practices in data governance, security (GDPR, CCPA), and quality.

📚 Document Like a Pro: Create clear, comprehensive platform documentation that your teammates will actually want to read.

🤝 Lead & Collaborate: Take the technical lead on initiatives. Work hand-in-hand with Data Science, Analytics, and Engineering teams.

🌱 Mentor & Grow: Share your knowledge, code wisdom, and best practices with the team. Raise the bar—and help others reach it.

👀 What We’re Looking For

Experience That Stands Out:

• You’ve built and run scalable data platforms in the cloud (AWS preferred).
• You know the difference between “good enough” and “engineering excellence.”

Mindset That Moves Us:

• 🧩 Problem Solver: Analytical, curious, and eager to tackle challenges head-on.
• 💬 Great Communicator: Can explain complex ideas in simple terms—both to engineers and to non-tech folks.
• 🤝 Team Player: You collaborate, share, and lift others up.
• 🚀 Self-Starter: You take initiative, own your work, and drive things to the finish line.

What We’re Looking For:

• Cloud & Data Services: AWS (S3, Glue, Lake Formation, Lambda, Redshift, Step Functions, IAM, VPC)
• IaC Mastery: AWS CDK (bonus if you’re fluent in TypeScript!)
• Coding Power: Strong in TypeScript and/or Python
• Data Lake Know-How: Medallion/zoned architectures, Parquet, Delta Lake, schema evolution—you get it
• DevOps/Software Craft: Git, CI/CD, testing, and agile engineering practices
• Containers: Experience with Docker, Kubernetes, ECS, or Fargate

Bonus Points

• Strong SQL skills
• Hands-on experience with DBT
• Familiar with data catalogs or governance tools
• Experience with streaming technologies (Kafka, Kinesis, Spark Streaming)

Company Highlights: 

Welcome to the new era of revenue effectiveness. The merger of Showpad and Bigtincan is creating the first AI-powered platform to strengthen the entire field selling motion.

By unifying two industry-acclaimed solutions for content, readiness, engagement, and intelligence into a single operating system, we are delivering unrivaled scale and accelerated growth for our 2,000+ combined customers worldwide, including leaders in manufacturing (Dow, Dupont), healthcare (Fujifilm, Kaiser Permanente, Johnson&Johnson), CPG (Smucker’s, Mitsubishi, Stanley Black & Decker), and enterprise tech (HID, CultureAmp, LastPass).

Acclaimed by analysts and adored by customers, we’re recognized as a Leader in the Forrester Wave™ Revenue Enablement Platforms, honored by Gartner as a Customers’ Choice in Revenue Enablement Platforms, and, together, endorsed by nearly 3,000 5-star customer reviews on G2.

United, we’re focused on powering the next generation of field selling success through a more holistic engine that creates lasting value for our customers and a new vision for our category.

Discover the revenue team outcomes we’re driving together at showpad.com.

#Li-hybrid #LI

Role Summary

We are seeking a Principal Engineer (.NET) to lead the architecture, design, and delivery of scalable, high-performance SaaS platforms. This role merges technical expertise with strategic leadership, ensuring robust system design and engineering excellence while facilitating communication between our Pune and Boston (US) teams.

As a senior technical leader, you will oversee complex team initiatives, set architectural direction, and guide the development of solutions using the Microsoft technology stack.

Product & Technical Context

• Large-scale SaaS / enterprise platforms
• Backend: .NET / .NET Core (C#), ASP.NET Core, Entity Framework ● Architecture: Microservices, distributed systems, event-driven architecture ● Cloud: Microsoft Azure (preferred) or AWS.

Infrastructure & Tools:

• Azure Kubernetes Service (AKS), App Services
• Azure SQL, NoSQL databases
• Messaging systems (Service Bus / Kafka / RabbitMQ)
• CI/CD (Azure DevOps / GitHub Actions)
• Frontend: Angular / React (ecosystem awareness preferred)

Key Responsibilities

Architecture & System Design

• Lead system-level architecture and design for complex distributed systems.
• Develop AI-powered features that utilize large language models to enhance user workflows.
• Translate business requirements into scalable, secure, and maintainable solutions.
• Define and implement:
• Microservices architecture
• API-first design
• Event-driven systems

• Produce and maintain:
• High-Level Designs (HLDs), Low-Level Designs (LLDs)
• Architecture diagrams
• Technical documentation

• Ensure systems meet non-functional requirements:
• Scalability, performance, availability, security

Technical Leadership & Execution

• Drive architecture discussions and technical decisions across teams.
• Act as the go-to expert for the .NET ecosystem and system design.
• Stay hands-on with coding and solutioning as needed.
• Own the delivery of large-scale, cross-team initiatives.

Engineering Excellence & Best Practices

• Define and enforce:
• Coding standards
• Design patterns
• Testing strategies
• CI/CD best practices

• Ensure high-quality, maintainable, and performant codebases.
• Promote the adoption of modern engineering practices and tools.

Cloud & Infrastructure

• Architect and optimize solutions on Microsoft Azure.
• Work with:
• AKS / Kubernetes
• Azure services (App Services, Functions, Storage, Networking).
• Ensure:
• Cost optimization
• Performance tuning
• High availability and fault tolerance

Problem Solving & Decision Making

• Address complex technical challenges at scale.
• Conduct buy vs build analysis.

Make decisions considering:

• Performance
• Cost
• Maintainability
• Long-term scalability

Leadership & Mentorship

• Mentor engineers across teams and levels.
• Drive technical excellence and knowledge sharing.
• Support team growth, hiring, and succession planning.
• Serve as a technical role model within the organization.

Collaboration & Stakeholder Management

• Collaborate closely with:
• Product managers
• Engineering leaders
• Business stakeholders

• Align technical solutions with business goals.
• Effectively communicate complex technical concepts to stakeholders.

Required Skills & Experience

• 10+ years of experience in software engineering.
• Strong expertise in:
• C# / .NET / .NET Core / ASP.NET Core.

• Proven experience in:
• Designing scalable distributed systems.
• Microservices architecture.
• API design and integrations.

• Hands-on experience with:
• Microsoft Azure (must-have).
• Kubernetes / Docker.
• CI/CD pipelines.

• Strong understanding of:
• Design patterns & architecture principles.
• Performance optimization.
• High availability & fault tolerance.

• Experience with:
• SQL (Azure SQL / SQL Server).
• NoSQL databases.
• Messaging systems.

What Success Looks Like

• Scalable and well-architected systems that support business growth.
• Strong engineering practices adopted across teams.
• High system reliability, performance, and maintainability.
• Teams empowered through strong technical leadership and mentorship.

Why This Role Matters

This is a high-impact leadership role where you will define architecture at scale, influence multiple teams, and shape the technical direction of critical platforms. You will play a vital role in ensuring long-term system sustainability, innovation, and engineering excellence.

Location Qualifications: This role is available for hybrid work (2 days on-site) from our office in Bucharest.

About the position

As Data Architect, you won’t just build pipelines; you will be the architect of our data evolution. You will contribute to the vision for our analytics and reporting platform, ensuring it is scalable, resilient, and - most importantly - an accelerator for the entire organization. Our data platform powers customer-facing embedded analytics that thousands of users rely on daily. You will be building the foundation that enables our customers to make data-driven decisions about their revenue effectiveness programs.

You will participate in the design of our Medallion architecture, star schemas, and data governance frameworks. Your goal is to build a platform so robust and intuitive that other teams are empowered to build their own "Gold" tier models with speed and autonomy.

What You’ll Do

• Architectural Stewardship: Contribute to the long-term vision of our data lake, entity-relationship models, and data catalog (Glue/Lake Formation). You will serve as a Data Architect for our Medallion architecture and star schemas.
• Embedded Analytics Leadership: Solve the unique challenges of customer-facing data: ensuring multi-tenant data isolation, achieving sub-second query latency, and maintaining strict SLAs for our white-labeled analytics products.
• Team Enablement: Act as a primary enabler for cross-functional teams, providing the tooling, standards, and mentorship they need to build high-quality downstream data models.
• Data Governance & Quality: Establish the "rules of the road" for data contracts, schema evolution, and lineage to ensure our data remains a trusted source of truth.
• Strategic Collaboration: Partner with Product and Engineering leadership to translate complex business needs into cost-efficient, pragmatic technical roadmaps.
• System Evolution: Lead the transition toward modern table formats (Apache Iceberg) and high-performance analytics engines (Clickhouse/OpenSearch).

Our Tech Stack

We are deep in the AWS ecosystem, emphasizing performance and cost-efficiency:

• Orchestration & Transformation: dbt, Glue Jobs, AWS ECS Fargate.
• Storage & Catalog: S3 Datalake (Iceberg/Hive), Glue Data Catalog, Lake Formation.
• Compute & APIs: AWS Lambda (TypeScript/Python), Athena.
• Analytics & BI: Clickhouse, OpenSearch, AWS QuickSight, Luzmo (or experience with similar BI/embedded analytics tools).
• Infrastructure: CDK / CloudFormation.

 What We’re Looking For

• The "Architect" Mentality: You don't just solve the immediate problem; you build systems that prevent future ones. You prioritize pragmatic, cost-efficient solutions over "shiny object" syndrome.
• Mastery of Data Modeling: Expert-level knowledge of Kimball star-schema and dimensional modeling. You know when to follow the rules and when to break them.
• Large-Scale Experience: Proven track record of managing large-scale, event-driven systems and complex ingestion workflows.
• DevOps Mindset: You believe in CI/CD, automated monitoring, and "DataOps" as a standard, not an afterthought.
• Communication: The ability to explain complex architectural trade-offs to non-technical stakeholders.

Company Highlights: 

Welcome to the new era of revenue effectiveness. The merger of Showpad and Bigtincan is creating the first AI-powered platform to strengthen the entire field selling motion.
By unifying two industry-acclaimed solutions for content, readiness, engagement, and intelligence into a single operating system, we are delivering unrivaled scale and accelerated growth for our 2,000+ combined customers worldwide, including leaders in manufacturing (Dow, Dupont), healthcare (Fujifilm, Kaiser Permanente, Johnson&Johnson), CPG (Smucker’s, Mitsubishi, Stanley Black & Decker), and enterprise tech (HID, CultureAmp, LastPass).
Acclaimed by analysts and adored by customers, we’re recognized as a Leader in the Forrester Wave™ Revenue Enablement Platforms, honored by Gartner as a Customers’ Choice in Revenue Enablement Platforms, and, together, endorsed by nearly 3,000 5-star customer reviews on G2.
United, we’re focused on powering the next generation of field selling success through a more holistic engine that creates lasting value for our customers and a new vision for our category.
Discover the revenue team outcomes we’re driving together at showpad.com.

What you can expect from Showpad

We welcome every voice and are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We’re building a best-in-class experience for our employees and are always identifying opportunities to encourage our team to be their authentic selves. Whether it’s additional company-wide days off, paid time off to volunteer at non-profit organisations, personal development opportunities or professional stretch assignments, you can expect Showpad to support you. 

We are committed to creating a diverse and inclusive organisation and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

Location: Ghent

Location Qualifications: hybrid, 2 days in the office

About the position

We are looking for a skilled Engineering Manager to join our growing team in Ghent. In this critical leadership position, you will be responsible for managing our content systems, reporting directly to the Director of Engineering. 

Key responsibilities as an Engineer Manager at Showpad

Engineering Leaders at Showpad maintain an unwavering focus on three key pillars: Craftsmanship, People & Project delivery.

Craftsmanship

• Define the engineering vision in close collaboration, aligned with product strategy and overall business goals.
• Play a crucial role in establishing "golden paths" for software development. Further, establishing a buy vs build mentality.
• Utilize data from engineering metrics to identify trends and make data-driven decisions for continuous improvement.

People

• Attract, hire, and develop top software engineering talent.
• Build and lead high-performing engineering teams.
• Foster a positive and inclusive work environment that promotes collaboration and innovation.
• Implement effective performance management processes and provide career development opportunities.

Project delivery

• Define and prioritize engineering projects, aligning with broader company goals.
• Lead execution of complex technical projects on time and within budget.
• Ensure high-quality software development and delivery, adhering to best practices and security standards.
• Collaborate with other engineering teams and stakeholders across the company.

What we are looking for:

• 8+ years of experience in software engineering of which 3 years in engineering leadership roles.
• Proven track record of building and leading high-performing engineering teams, preferably in a SaaS environment.
• Strong technical expertise in software development methodologies and best practices.
• Fluent in English.
• Excellent communication, collaboration, and interpersonal skills.
• Ability to mentor and coach engineers to achieve their full potential.
• Passion for building a diverse and inclusive work environment.
• Experience in recruiting and managing talent in an international setting.

Company Highlights: 

Welcome to the new era of revenue effectiveness. The merger of Showpad and Bigtincan is creating the first AI-powered platform to strengthen the entire field selling motion.

By unifying two industry-acclaimed solutions for content, readiness, engagement, and intelligence into a single operating system, we are delivering unrivaled scale and accelerated growth for our 2,000+ combined customers worldwide, including leaders in manufacturing (Dow, Dupont), healthcare (Fujifilm, Kaiser Permanente, Johnson&Johnson), CPG (Smucker’s, Mitsubishi, Stanley Black & Decker), and enterprise tech (HID, CultureAmp, LastPass).

Acclaimed by analysts and adored by customers, we’re recognized as a Leader in the Forrester Wave™ Revenue Enablement Platforms, honored by Gartner as a Customers’ Choice in Revenue Enablement Platforms, and, together, endorsed by nearly 3,000 5-star customer reviews on G2.

United, we’re focused on powering the next generation of field selling success through a more holistic engine that creates lasting value for our customers and a new vision for our category.

Discover the revenue team outcomes we’re driving together at showpad.com.

What you can expect from Showpad
We welcome every voice and are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We’re building a best-in-class experience for our employees and are always identifying opportunities to encourage our team to be their authentic selves. Whether that’s paid parental leave, paid holidays (including Juneteenth and paid time off to vote), paid time off to volunteer at non-profit organizations, personal development opportunities or professional stretch assignments, you can expect Showpad to support you. 

Showpad’s Commitment

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

#Li-CP  #LI- hybrid 

L2 Engineer

Role Summary

We are looking for a Software Engineer (L2) to support a mature document automation SaaS product as it enters its final lifecycle phase. 

This role focuses on learning the system, contributing to stability and maintenance, and supporting incident resolution and small improvements while gaining hands-on experience across the stack, helping ensure the platform remains reliable and maintainable.

Product & Technical Context

• SaaS platform for generating Office (Word, Excel, PowerPoint) and PDF documents 
• Hosted on Microsoft Azure, running containerized workloads on AKS
• Backend: .NET (C#), Entity Framework, Azure SQL
• Frontend: Angular (ADS design system)
• Infrastructure includes Azure services such as:
• Azure Kubernetes Service Cluster,  Azure SQL Databases 
• Blobs and Table Storage 
• Azure Application Gateway, Traffic Manager
• Application Insights, Networking (VNet, NSG, etc.) 
• Entra ID (formerly Azure AD), Azure Key Vault

Key Responsibilities

Technical Contribution & Execution

• Contribute to bug fixes, small enhancements, and maintenance across the platform
• Write clean, maintainable code with guidance from senior engineers
• Assist in implementing changes - backend (.NET), database, and frontend (Angular)
• Follow best practices for code quality, testing, and debugging

Incident Management & Reliability

• Support production incident investigation and resolution
• Assist in debugging issues using logs and monitoring tools 
• Help implement fixes and follow root cause analysis practices

System Maintenance & Improvements

• Work through a backlog of small fixes and incremental improvements
• Assist in maintaining and updating existing infrastructure and services
• Support safe deployments and validation of changes

Leadership & Mentorship

• Actively learn from senior engineers through pairing, feedback, and code reviews
• Take ownership of tasks and contribute positively to the product.

Collaboration, Documentation & Knowledge Sharing

• Collaborate with team members and participate in team ceremonies
• Communicate progress, blockers, and questions clearly

Required Skills & Experience

• 4+ years of professional experience in software engineering (or strong academic/project experience)
• Sound knowledge of C# / .NET fundamentals and application development
• Understanding of web development fundamentals (APIs, databases, frontend)
• Familiarity with relational databases and SQL
• Experience with cloud platforms (Azure preferred)
• Strong problem-solving mindset and eagerness to learn
• Good communication and collaboration skills

Nice to Have

• Basic understanding of containers or Kubernetes
• Familiarity with Angular or modern frontend frameworks

What Success Looks Like

• Able to independently handle small tasks and bug fixes
• Demonstrates steady learning and understanding of the system and tech stack
• Contributes to team productivity and code quality
• Actively incorporates feedback and improves over time

Why This Role Matters

This role is essential in supporting the team’s ability to maintain system stability and deliver improvements efficiently. It provides a strong foundation for developing into a well-rounded engineer while contributing to a real production system.

Senior Software Engineer

Role Summary

We are seeking a Senior Software Engineer to take technical ownership of a mature document automation SaaS product as it transitions into its final lifecycle phase. This role emphasizes system stability, maintaining existing infrastructure, incident management, and targeted improvements, all while upholding high engineering standards.

As a senior member of the team, you will integrate hands-on technical execution with team-level leadership, ensuring the platform continues to be reliable and maintainable.

Product & Technical Context

• SaaS platform for generating Office (Word, Excel, PowerPoint) and PDF documents 
• Hosted on Microsoft Azure, utilizing containerized workloads on AKS
• Backend technology stack includes .NET (C#), Entity Framework, Azure SQL
• Frontend technology utilizes Angular (ADS design system)
• Infrastructure encompasses Azure services such as:
• Azure Kubernetes Service Cluster, Azure SQL Databases 
• Blobs and Table Storage 
• Azure Application Gateway, Traffic Manager
• Application Insights, Networking (VNet, NSG, etc.) 
• Entra ID (formerly Azure AD), Azure Key Vault

Key Responsibilities

Technical Ownership & Execution

• Maintain, update, and optimize Azure infrastructure, including AKS and supporting services
• Take ownership of end-to-end stability and maintenance of the platform, addressing bug fixes, small enhancements, and system improvements
• Design and implement safe, incremental changes across backend (.NET), database, and frontend (Angular) while ensuring code quality and maintainability.

Incident Management & Reliability

• Lead production incident triage, debugging, and resolution
• Conduct root cause analysis (RCA) and implement preventative fixes
• Enhance monitoring, alerting, and telemetry using Application Insights

• Support controlled system wind-down or migration efforts
• Proactively identify and mitigate technical risks

Leadership & Mentorship

• Serve as a technical leader within the team, guiding engineering decisions
• Mentor and develop junior engineers through pairing, reviews, and coaching
• Facilitate onboarding and knowledge transfer

Collaboration, Documentation & Knowledge Sharing

• Document system architecture, workflows, and operational procedures
• Collaborate closely with customer success to resolve client-specific issues

• Communicate effectively regarding status, risks, and technical decisions

Required Skills & Experience

• 8+ years of professional experience in software engineering
• Extensive expertise in C# / .NET development
• Hands-on experience with Microsoft Azure, particularly:
• AKS (Kubernetes), Azure SQL, Blob Storage
• Azure networking (VNet, NSG, Traffic Manager, App Gateway)
• Experience with containerized applications and cloud infrastructure

Experience working across backend and frontend (Angular, React or similar)

• Solid understanding of databases and Entity Framework
• Proven ability to debug complex production issues and lead incident response
• Strong communication skills and mentorship experience

Nice to Have

• Familiarity with Office/Document generation systems or SDKs
• Exposure to security and compliance practices (e.g., OWASP, SOC2)

What Success Looks Like

• The platform remains stable, observable, and well-maintained
• Incidents are quickly resolved with clear root causes and prevention
• Technical debt is reduced through pragmatic improvements

Why This Role Matters

This is a high-impact role focused on engineering excellence in a real-world, high-ownership environment. You will play a critical part in ensuring a smooth and responsible lifecycle for a production system while shaping team practices and mentoring others.

Software Engineer (AI Focused)

Summary: We are seeking a Mid-Level Software Engineer to join our team and contribute to the design, development, and deployment of modern, AI-driven applications. This role will work across a cloud-native AWS environment using a combination of Node.js and .NET Core, with a strong emphasis on integrating and operationalizing AI capabilities. You will collaborate with cross-functional teams to build scalable services, integrate AI models, and help drive innovation in how AI is applied across our products.

Responsibilities:

• Design, develop, and maintain scalable backend services using Node.js and .NET Core
• Build and operate cloud-native applications within AWS (e.g., Lambda, ECS/EKS, S3, API Gateway)
• Integrate AI/ML models into production systems, including APIs and data pipelines
• Participate in model evaluation, benchmarking, and performance analysis
• Contribute to fine-tuning and optimization of AI models for specific business use cases
• Collaborate with data scientists and AI engineers to productionize models
• Implement and maintain CI/CD pipelines and deployment workflows
• Ensure high standards of code quality, testing, and observability
• Troubleshoot, debug, and optimize system performance
• Contribute to architectural decisions and continuous improvement initiatives

Qualifications:

• 3–6 years of professional software engineering experience
• Strong development experience in Node.js (JavaScript/TypeScript) and .NET Core / C#
• Hands-on experience with AWS cloud services
• Experience building and consuming RESTful APIs and/or microservices
• Familiarity with containerization (Docker) and orchestration (Kubernetes or ECS)
• Solid understanding of software engineering principles, design patterns, and testing practices
• Practical experience working with AI/ML systems in production environments
• Understanding of model evaluation techniques and fine-tuning approaches
• Experience working with LLMs or modern AI frameworks (e.g., OpenAI, Hugging Face, LangChain, Semantic Kernel) is highly desirable
• Familiarity with vector databases, embeddings, or RAG architectures is a plus
• Strong problem-solving and analytical thinking
• Ability to work collaboratively in a cross-functional team
• Good communication skills, with the ability to explain technical concepts clearly
• Self-motivated with a willingness to learn and adapt in a rapidly evolving AI landscape

What We Offer:

• Opportunity to work on cutting-edge AI-driven products
• Collaborative and innovative engineering culture
• Flexible working arrangements
• Competitive salary and benefits package
• Career growth opportunities in a rapidly expanding domain

Location Qualifications:
Ghent (hybrid, 2 days in the office)

About the position

As a Staff Fullstack Engineer, you will be a technical North Star for the CRM & Plugins domain. You aren't just building features; you are architecting the foundational systems that transform how sales content is created, organized, and distributed at a global scale.

You will partner with product and engineering leadership to bridge the gap between business strategy and technical execution, ensuring our TypeScript-based serverless architecture on AWS remains resilient, scalable,flexible, and forward-thinking. This role is designed for a visionary who balances deep-dive coding with high-level system design and the mentorship of emerging talent.

What You’ll Do

• Architectural Stewardship: Design and oversee the implementation of cloud-native, serverless software solutions that set the standard for performance, high availability and scalability across the organization.
• Strategic Technical Leadership: Define the multi-year technical roadmap for CRM integrations (Salesforce, Microsoft, Google) and plugin ecosystems, ensuring long-term maintainability.
• Cross-Functional Impact: Lead the most complex projects with a broad scope, maintaining high productivity while managing dependencies across multiple engineering squads.
• Mentorship & Culture: Establish and uphold "best-in-class" engineering standards. Actively mentor senior engineers, lead code reviews, and foster an environment of continuous learning and rigorous testing.
• System Optimization: Drive deep-level performance tuning and optimization of the entire stack—from Angular frontend efficiency to complex messaging and database integrations.
• Innovation: Evangelize AI-native development practices and serverless advancements on AWS to keep Showpad at the cutting edge of Sales Enablement technology.
• Operational Excellence: Own the end-to-end lifecycle of critical systems, from initial requirement gathering through to automated deployment and seamless monitoring.

What We’re Looking For

• Must haves

  • Proven Technical Authority: Extensive experience as a lead, staff, or principal engineer in a high-growth SaaS environment.
  • Architectural Depth: Mastery of TypeScript and modern web frameworks (preferably Angular), with the ability to design and improve complex, distributed full-stack cloud architectures.
  • Cloud Expertise: Deep hands-on experience with AWS serverless paradigms and the ability to automate infrastructure at scale.
  • Leadership Presence: Exceptional communication skills with a "team-first" mentality and a track record of leading through influence rather than just authority.
  • Agile Visionary: Mastery of agile methodologies, capable of refining processes to improve team velocity and output quality.
  
  

  Nice to haves

  • Domain Expertise: Prior experience in Digital Asset Management (DAM) or Content Management Systems (CMS).
  • Ecosystem Building: Proven experience building and maintaining high-traffic SDK packages for third-party developers.
  • Polyglot Background: Familiarity with PHP, Kotlin, Go, or Python to assist in legacy transitions or specialized service development.

Company Highlights: 

Welcome to the new era of revenue effectiveness. The merger of Showpad and Bigtincan is creating the first AI-powered platform to strengthen the entire field selling motion.

By unifying two industry-acclaimed solutions for content, readiness, engagement, and intelligence into a single operating system, we are delivering unrivaled scale and accelerated growth for our 2,000+ combined customers worldwide, including leaders in manufacturing (Dow, Dupont), healthcare (Fujifilm, Kaiser Permanente, Johnson&Johnson), CPG (Smucker’s, Mitsubishi, Stanley Black & Decker), and enterprise tech (HID, CultureAmp, LastPass).

Acclaimed by analysts and adored by customers, we’re recognized as a Leader in the Forrester Wave™ Revenue Enablement Platforms, honored by Gartner as a Customers’ Choice in Revenue Enablement Platforms, and, together, endorsed by nearly 3,000 5-star customer reviews on G2.

United, we’re focused on powering the next generation of field selling success through a more holistic engine that creates lasting value for our customers and a new vision for our category.

Discover the revenue team outcomes we’re driving together at showpad.com.

What you can expect from Showpad

We welcome every voice and are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We’re building a best-in-class experience for our employees and are always identifying opportunities to encourage our team to be their authentic selves. Whether that’s paid parental leave, paid holidays (including Juneteenth and paid time off to vote), paid time off to volunteer at non-profit organizations, personal development opportunities or professional stretch assignments, you can expect Showpad to support you. 

Showpad’s Commitment

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

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