ShopMy
ShopMy is revolutionizing the future of e-commerce by building the infrastructure for human-led curation at scale.
ShopMy enables brands to launch and scale high-impact, performance-driven creator programs, while empowering the most influential creators to monetize their influence and partner directly with the brands they love. Through this operating system, ShopMy powers consumers to discover and buy the world's best products through premium brands, culture-driving tastemakers, and authentic human curation.
ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures. If you’re excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we’d love to meet you.
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Join ShopMy – Powering the Future of Digital Marketing
ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale. We help brands run performance-driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they love—driving discovery through trusted tastemakers and authentic recommendations.
ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures.
At ShopMy, you're building the future of human-led commerce for the world's best brands, tastemakers, and shoppers. You move fast and see immediate impact in your work, alongside accomplished teammates who are driven by helping find the world's best things. If you’re excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we’d love to meet you.
Role overview
The Director, Creator Acceleration will own the most critical inflection point in a creator's journey on ShopMy - the moment between first earn and true commitment. This role is accountable for building and scaling the team, systems, and operating model that turn early momentum into lasting, repeatable performance. As the person closest to creators at the most pivotal stage of their growth, you will shape how ShopMy shows up for them when it matters most - deepening their engagement, removing friction from their path, and building the habits that define long-term success on the platform.
Key responsibilities
- Own the strategy, performance, and growth of ShopMy’s Acceleration creator segment
- Design the end-to-end strategy to move creators from first earn to habituation
- Build the roadmap, playbooks, metrics, and accountability model for acceleration
- Partner closely with the Account Management team to deepen activation of high-potential creators through structured 1:1 engagement
- Build scalable 1:Many acceleration programs through the Creator Enablement function (Community, Education, Concierge, Operations)
- Create clarity around segmentation, prioritization, and measurable outcomes across both tracks
- Ensure the 1:1 and 1:Many strategies reinforce one another and operate as a unified engine
- Partner cross-functionally with Product, Marketing, Creator Amplification, and Events to improve the creator experience, support lifecycle initiatives, and enhance creator-facing tooling
- Scale the team and operating model
What success looks like
- The teams, systems, and programs are built and running - community, account management, and performance levers are operating as a unified engine that satisfies brand demand
- A healthy, growing pipeline of creators who are ready, activated, and driving revenue - supply meeting demand
- The operating model is built, not improvised - playbooks exist for every stage of the creator journey, performance is tracked against clear funnel metrics, and the team knows exactly what to do when a creator stalls
- You run multiple pilots at once, move fast, and have a clear instinct for what to double down on and what to kill
- A high-performing team that is well-structured, well-managed, and consistently delivering against funnel targets with clarity and accountability
In compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations.
The provided salary range is base salary, exclusive of bonus potential or commission and is a good faith estimate of cash compensation. ShopMy is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation!
ShopMy offers a bundle of benefits on top of being a great place to work.
Our teammates are provided benefits such as:
- Medical & Dental Coverage at 70%
- Equity in ShopMy
- Flexible PTO
- 14 weeks of parental leave
- Wellness & Social Stipend
- Technology Stipend
- Learning & Development Stipend
- 401k program (3% automated contribution from ShopMy!)
- Wellhub Membership
- Company retreats
- Opportunity to monetize your influence- all employees build out a ShopMy page!
- Birthday PTO
- Brand new NYC HQ office
Ready to apply?
Apply to ShopMy
Join ShopMy – Powering the Future of Digital Marketing
ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale. We help brands run performance-driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they love—driving discovery through trusted tastemakers and authentic recommendations.
ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures.
At ShopMy, you're building the future of human-led commerce for the world's best brands, tastemakers, and shoppers. You move fast and see immediate impact in your work, alongside accomplished teammates who are driven by helping find the world's best things. If you’re excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we’d love to meet you.
Director, Creator Amplification
Role overview
The Director, Creator Amplification will lead and grow ShopMy’s most important creator relationships, overseeing the team responsible for the company’s highest-value creators and the revenue engine they drive. This role is accountable for nurturing top-tier creators, driving their long-term success, and translating their needs directly into the business. As the person closest to our most influential users, you will serve as the internal voice of the creator, shaping product priorities, informing marketing strategies, and ensuring the company stays deeply aligned with the people who have defined ShopMy from the beginning.
Key responsibilities
- Own the strategy, performance, and growth of ShopMy’s top creator segment.
- Lead, manage, and develop the VIP Creator team, setting clear goals and ensuring consistent execution.
- Oversee VIP creator portfolios, using data and qualitative insights to identify opportunities, intervene where needed, and drive measurable GMV and retention improvements.
- Serve as a senior external point of contact for high-value creators; step in on key relationships and priority accounts.
- Establish and refine team processes, reporting rhythms, documentation, and performance standards as the VIP function scales.
- Partner cross-functionally with Product, Marketing, Community, and Events to improve the creator experience, support lifecycle initiatives, and enhance creator-facing tooling.
- Collaborate with leadership to shape the future structure and strategy of the VIP organization within the new GM of Creator model.
What success looks like
- Consistent, outsized revenue growth from our top creators, driven by clear strategy, close partnership, and proactive identification of growth opportunities.
- A high-performing “A-Team” that is well-structured, well-managed, and consistently delivering against goals with clarity, accountability, and momentum.
- A rigorous, insight-driven approach to creator performance, where the team continuously refines playbooks, uncovers small optimizations that lead to major gains, and helps creators break new records quarter after quarter.
- Exceptional cross-functional alignment, ensuring Product and Marketing have a direct line to creator feedback and are building the tools, features, and programs that accelerate growth for our most important users.
- You are seen across the company as the leader who understands our top creators better than anyone and translates that into business-defining decisions.
In compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations.
The provided salary range is base salary, exclusive of bonus potential or commission and is a good faith estimate of cash compensation. ShopMy is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation!
ShopMy offers a bundle of benefits on top of being a great place to work.
Our teammates are provided benefits such as:
- Medical & Dental Coverage at 70%
- Equity in ShopMy
- Flexible PTO
- 14 weeks of parental leave
- Wellness & Social Stipend
- Technology Stipend
- Learning & Development Stipend
- 401k program (3% automated contribution from ShopMy!)
- Wellhub Membership
- Company retreats
- Opportunity to monetize your influence- all employees build out a ShopMy page!
- Birthday PTO
- Brand new NYC HQ office
Ready to apply?
Apply to ShopMy
Join ShopMy – Powering the Future of Digital Marketing
ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale. We help brands run performance-driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they love—driving discovery through trusted tastemakers and authentic recommendations.
ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures.
At ShopMy, you're building the future of human-led commerce for the world's best brands, tastemakers, and shoppers. You move fast and see immediate impact in your work, alongside accomplished teammates who are driven by helping find the world's best things. If you’re excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we’d love to meet you.
About the role...
ShopMy is seeking a highly organized, data-minded, and excellent operator to join our team as the Creator Operations Manager. In this role, you will own the reporting systems, performance insights, and operational processes that keep the Creator organization aligned and effective, partnering closely with Creator Managers and leadership to deliver clear and reliable data, surface meaningful trends across creator performance, maintain internal documentation, and execute improvements that enhance how we support our creators. This role is ideal for someone who enjoys building structure, translating data into actionable insights, and creating clarity in a fast-paced, evolving environment, and who is motivated by helping teams evaluate performance consistently and focus on driving meaningful outcomes for our creator community.
Your Impact to The Role:
- Own creator performance reporting and dashboards, ensuring data is accurate, reliable, and actionable for the Creator organization
- Translate data into clear insights that help Creator Managers evaluate performance, spot trends, and identify opportunities across their creator portfolios
- Monitor performance across creators and teams, proactively surfacing risks, patterns, and growth opportunities to leadership
- Maintain internal documentation and operational processes that keep the Creator team aligned and informed
- Partner with Product, Marketing, and Analytics to ensure consistent data definitions, tracking, and reporting as our creator ecosystem evolves
- Support leadership in building and refining the operational rhythms, workflows, and systems that enable the team to run effectively and scale
You Are Energized By:
- Building and owning reporting, dashboards, and systems that teams rely on
- Turning complex data into clear, actionable insights for operators and leadership
- Creating structure, documentation, and operational rigor in fast-moving environments
- Spotting trends, risks, and opportunities across performance and proactively surfacing them
- Enabling others to work more effectively through better processes, workflows, and clarity
What We Are Looking For:
- Bachelor’s degree required
- 2–4 years of experience in operations, analytics, business operations, revenue/success operations, or other cross-functional roles in high-growth tech or consumer environments
- NYC-based
- Strong analytical skills with the ability to pull, interpret, and translate data into actionable insights for cross-functional partners
- High level of systems thinking, with a deep understanding of how data, internal processes, and team workflows interconnect
- Exceptional organization and attention to detail, with the ability to maintain accurate reporting, documentation, and operational structure in a fast-moving environment
- Comfort working in ambiguity and making decisions with incomplete information while bringing clarity and structure to evolving processes
- Proficiency in Google Suite, with proven ability to quickly learn new tools, data platforms, and reporting systems
- A proactive, ownership-driven mindset with a passion for improving operational rigor and enabling teams to work more effectively
In compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations.
The provided salary range is base salary, exclusive of bonus potential or commission and is a good faith estimate of cash compensation. ShopMy is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation!
ShopMy offers a bundle of benefits on top of being a great place to work.
Our teammates are provided benefits such as:
- Medical & Dental Coverage at 70%
- Equity in ShopMy
- Flexible PTO
- 14 weeks of parental leave
- Wellness & Social Stipend
- Technology Stipend
- Learning & Development Stipend
- 401k program (3% automated contribution from ShopMy!)
- Wellhub Membership
- Company retreats
- Opportunity to monetize your influence- all employees build out a ShopMy page!
- Birthday PTO
- Brand new NYC HQ office
Ready to apply?
Apply to ShopMy
Join ShopMy – Powering the Future of Digital Marketing
ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale. We help brands run performance-driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they love—driving discovery through trusted tastemakers and authentic recommendations.
ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures.
At ShopMy, you're building the future of human-led commerce for the world's best brands, tastemakers, and shoppers. You move fast and see immediate impact in your work, alongside accomplished teammates who are driven by helping find the world's best things. If you’re excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we’d love to meet you.
About The Role:
ShopMy is hiring a Senior Associate, Creator Experience to directly support and strategically grow our top-earning and high-potential creators. You will work closely with some of the most influential digital talent, ensuring they have the resources, insights, and hands-on support to maximize their success on ShopMy.
This is a creator-facing role where you’ll provide both high-touch support and scalable guidance. You’ll own a portfolio of creators, act as a trusted advisor, and collaborate cross-functionally with Product, Marketing, Client Strategy, and Data to deliver an exceptional experience while surfacing insights that drive ShopMy’s growth.
Your Impact to The Role:
- Strategic Support: Partner with creators to adopt best practices, unlock opportunities, and increase revenue on ShopMy.
- Performance Insights: Monitor creator data and surface tailored recommendations that drive measurable growth.
- High-Touch Service: Resolve inquiries quickly, troubleshoot issues, and ensure creators feel supported at every step.
- Cross-Functional Collaboration: Work with internal teams to deliver seamless experiences and scalable support models.
You Are Energized By:
- Building relationships with top-tier creators and helping them thrive
- Translating data into actionable strategies for growth
- Solving problems quickly to provide top-tier service
- Thriving in a fast-paced environment where you can make an immediate impact
- Taking ownership of your portfolio and driving measurable results
What We Are Looking For:
- Bachelor’s Degree
- 2–4 years of experience in customer success, account management, partnerships, or creator economy roles
- Strong track record of building and maintaining relationships with high-profile talent
- Excellent communication and organizational skills with sharp attention to detail
- Problem-solving mindset and ability to work independently
- Familiarity with creator platforms, affiliate programs, digital marketing tools, and fashion trends is a plus
- Proficiency in Salesforce also a plus
In compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations.
The provided salary range is base salary, exclusive of bonus potential or commission and is a good faith estimate of cash compensation. ShopMy is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation!
ShopMy offers a bundle of benefits on top of being a great place to work.
Our teammates are provided benefits such as:
- Medical & Dental Coverage at 70%
- Equity in ShopMy
- Flexible PTO
- 14 weeks of parental leave
- Wellness & Social Stipend
- Technology Stipend
- Learning & Development Stipend
- 401k program (3% automated contribution from ShopMy!)
- Wellhub Membership
- Company retreats
- Opportunity to monetize your influence- all employees build out a ShopMy page!
- Birthday PTO
- Brand new NYC HQ office
Ready to apply?
Apply to ShopMy
Join ShopMy – Powering the Future of Digital Marketing
ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale. We help brands run performance-driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they love—driving discovery through trusted tastemakers and authentic recommendations.
ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures.
At ShopMy, you're building the future of human-led commerce for the world's best brands, tastemakers, and shoppers. You move fast and see immediate impact in your work, alongside accomplished teammates who are driven by helping find the world's best things. If you’re excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we’d love to meet you.
About The Role:
ShopMy is hiring a Manager, Creator Experience to lead the strategic management and growth of our top-earning creators. You will serve as the primary relationship owner for a portfolio of influential digital talent, acting as a trusted advisor to maximize their earnings, deepen their engagement, and advocate for their needs across ShopMy.
This role is highly creator-facing and combines high-touch partnership with scalable strategies. You’ll collaborate cross-functionally with Product, Marketing, Client Strategy, and Data teams to ensure creators consistently receive best-in-class support while surfacing insights that shape ShopMy’s growth.
Your Impact to The Role:
- Strategic Creator Partnerships: Manage and grow a portfolio of top-tier creators, ensuring long-term retention and success.
- Performance Insights & Growth: Analyze creator performance data and provide actionable recommendations that drive revenue.
- Cross-Functional Collaboration: Partner with internal teams to scale best practices and serve as an advocate for creators, all to deliver a seamless creator experience.
- Team Leadership: Mentor and support junior team members to strengthen the overall team’s support of Creators.
You Are Energized By:
- Building trusted relationships with high-profile creators
- Turning performance data into strategies that unlock growth
- Anticipating creator needs and solving challenges quickly
- Thriving in a fast-paced, high-growth environment
- Driving measurable results while supporting team growth
What We Are Looking For:
- Bachelor’s Degree
- 4–6 years of experience in customer success, account management, partnerships, or creator economy roles
- Proven track record of managing and growing high-profile accounts or creator relationships
- Strong communicator with the ability to influence and advise top-tier talent
- Analytical and strategic thinker with strong problem-solving skills
- Familiarity with creator platforms, affiliate programs, and digital marketing tools a plus
- Proficiency in Salesforce and Looker also a plus
In compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations.
The provided salary range is base salary, exclusive of bonus potential or commission and is a good faith estimate of cash compensation. ShopMy is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation!
ShopMy offers a bundle of benefits on top of being a great place to work.
Our teammates are provided benefits such as:
- Medical & Dental Coverage at 70%
- Equity in ShopMy
- Flexible PTO
- 14 weeks of parental leave
- Wellness & Social Stipend
- Technology Stipend
- Learning & Development Stipend
- 401k program (3% automated contribution from ShopMy!)
- Wellhub Membership
- Company retreats
- Opportunity to monetize your influence- all employees build out a ShopMy page!
- Birthday PTO
- Brand new NYC HQ office
Ready to apply?
Apply to ShopMy
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