ShopMy
ShopMy is revolutionizing the future of e-commerce by building the infrastructure for human-led curation at scale.
ShopMy enables brands to launch and scale high-impact, performance-driven creator programs, while empowering the most influential creators to monetize their influence and partner directly with the brands they love. Through this operating system, ShopMy powers consumers to discover and buy the world's best products through premium brands, culture-driving tastemakers, and authentic human curation.
ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures. If you’re excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we’d love to meet you.
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Join ShopMy – Powering the Future of Digital Marketing
ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale. We help brands run performance-driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they love—driving discovery through trusted tastemakers and authentic recommendations.
ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures.
At ShopMy, you're building the future of human-led commerce for the world's best brands, tastemakers, and shoppers. You move fast and see immediate impact in your work, alongside accomplished teammates who are driven by helping find the world's best things. If you’re excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we’d love to meet you.
About the role…
As a Senior Manager on the Client Strategy team at ShopMy, you will serve as a deeply trusted partner to our brand clients — owning day-to-day account management and overall client satisfaction within our Beauty & Wellness pod.The retention of our brands is at the forefront of ShopMy's focus, and you will play a crucial role in our growth, scale, and success. To thrive in this role, you must be organized, engaged, detail-oriented, and well-versed in advising on affiliate marketing programs — while consistently elevating our brands' experience and success on the platform. The right addition to the team demonstrates a high level of ownership with the ability to think strategically from a business's perspective. Our best Senior Managers are self-starters who act with limited guidance in a fast-paced environment.
Your Impact to The Role:
- Create a relationship as a deeply trusted advisor with brand executives across the beauty and wellness sector
- Partner with our Sales team to understand business goals, expectations, and upselling opportunities of incoming clients
- Intensely focus on maintaining high retention rates and seeking opportunities to add features to the account with data-backed suggestions
- Effectively navigate key brand partner stakeholders, persuading them to increase investment in their creator and affiliate marketing strategies, expanding our share of their marketing budget
- Identify and create solutions for day-to-day issues impacting business across multiple accounts
- Deliver timely, accurate, and professional support to accounts — timeliness is key
- Escalate product feedback, acting as the voice of the customer to inform our product roadmap and priorities
- Strategically bring conversations "up a level" to ensure we're not losing opportunities to drive value for our brand partners
- Identify and implement AI-driven workflows that improve how you work, and contribute to how AI is adopted across the Client Strategy team
You Are Energized By:
- Building trusted relationships with senior marketing leaders at leading beauty and wellness brands
- Translating complex data into clear, strategic narratives that drive investment decisions
- Managing high-impact, high-visibility accounts where execution and strategy must both be exceptional
- Navigating ambiguity and solving nuanced business challenges
- Elevating the sophistication of affiliate and creator programs
- Coaching and leveling up teammates around you
What We Are Looking For:
- 6+ years of experience in account management, with experience working with large Beauty & CPG enterprise clients
- Demonstrated experience managing enterprise or highly complex brand relationships
- Proven track record of driving retention, expansion, and long-term account growth
- Experience engaging executive stakeholders and influencing decision-making
- Strong analytical instincts with the ability to turn performance data into strategic insight
- Exceptional communication and executive presence
- Ability to thrive in a fast-paced, high-growth environment
- Bachelor's degree required
Bonus Points:
- Deep passion and understanding of the creator economy
- Experience in SaaS Customer Success with a track record of exceeding client expectations
- Familiarity with affiliate marketing platforms and performance marketing
- Experience working in a remote startup environment
In compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations.
The provided salary range is base salary, exclusive of bonus potential or commission and is a good faith estimate of cash compensation. ShopMy is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation!
ShopMy offers a bundle of benefits on top of being a great place to work.
Our teammates are provided benefits such as:
- Medical & Dental Coverage at 70%
- Equity in ShopMy
- Flexible PTO
- 14 weeks of parental leave
- Wellness & Social Stipend
- Technology Stipend
- Learning & Development Stipend
- 401k program (3% automated contribution from ShopMy!)
- Wellhub Membership
- Company retreats
- Opportunity to monetize your influence- all employees build out a ShopMy page!
- Birthday PTO
- Brand new NYC HQ office
Ready to apply?
Apply to ShopMy
Join ShopMy – Powering the Future of Digital Marketing
ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale. We help brands run performance-driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they love—driving discovery through trusted tastemakers and authentic recommendations.
ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures.
At ShopMy, you're building the future of human-led commerce for the world's best brands, tastemakers, and shoppers. You move fast and see immediate impact in your work, alongside accomplished teammates who are driven by helping find the world's best things. If you’re excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we’d love to meet you.
About the role...
We are seeking a Client Strategy Associate to join our Brand Success team, where you will help manage and optimize our portfolio of brands on the platform. The retention of our brands is at the forefront of ShopMy’s focus, and will play a crucial role in our growth, scale and success. As a Client Strategy Associate, you’ll work closely alongside Client Strategy Managers as a key contributor to brand account health — executing on deliverables, building relationships, and helping drive retention and success for our brand partners.
Your Impact to The Role:
- Partner with Client Strategy Managers on day-to-day brand account management, taking ownership of execution, follow-through, and proactive communication with brand partners.
- Meet directly with brand partners, identify and own action items to support brand strategy, and implement in partnership with Client Strategy Managers.
- Maintain accurate and up-to-date account data and documentation.
- Support strategic projects across the organization and maintain project timelines.
- Collaborate with other Associates to share best practices and drive efficiency.
You Are Energized By:
- Working directly with innovative brands and helping them succeed.
- Fast-paced, collaborative environments where no two days look the same.
- Supporting a team that’s scaling a best-in-class client experience.
- Being part of the evolving creator economy and building something category-defining.
What We Are Looking For:
- Bachelor’s Degree.
- 1–3 years in account management, project management, or other client-facing roles.
- Prior experience in a client-facing or account support role preferred.
- Proficiency in Google Suite and Zoom.
- Highly organized with strong attention to detail.
- Excellent written and verbal communication skills.
- Adaptability to evolving brand needs and priorities.
- Team player who’s ready to step in wherever needed.
- Comfort working with performance data to track trends and communicate insights to brand partners.
- Familiarity with creator economy, influencer, or affiliate marketing a strong plus.
- Identify and implement AI-driven workflows that improve how you work, and contribute to how AI is adopted across the Client Strategy team.
Bonus Points:
- Remote startup experience.
- Ability to execute under tight deadlines and urgent requests.
- Familiarity with Salesforce.
In compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations.
The provided salary range is base salary, exclusive of bonus potential or commission and is a good faith estimate of cash compensation. ShopMy is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation!
ShopMy offers a bundle of benefits on top of being a great place to work.
Our teammates are provided benefits such as:
- Medical & Dental Coverage at 70%
- Equity in ShopMy
- Flexible PTO
- 14 weeks of parental leave
- Wellness & Social Stipend
- Technology Stipend
- Learning & Development Stipend
- 401k program (3% automated contribution from ShopMy!)
- Wellhub Membership
- Company retreats
- Opportunity to monetize your influence- all employees build out a ShopMy page!
- Birthday PTO
- Brand new NYC HQ office
Ready to apply?
Apply to ShopMy
Join ShopMy – Powering the Future of Digital Marketing
ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale. We help brands run performance-driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they love—driving discovery through trusted tastemakers and authentic recommendations.
ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures.
At ShopMy, you're building the future of human-led commerce for the world's best brands, tastemakers, and shoppers. You move fast and see immediate impact in your work, alongside accomplished teammates who are driven by helping find the world's best things. If you’re excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we’d love to meet you.
About the role…
As a Director on the Client Strategy team at ShopMy, you will lead a high-performing pod of Client Strategy Associates and Managers dedicated to ensuring the success and growth of our brand clients. You will set the strategic direction for your pod, directly own a subset of key accounts, and serve as a senior voice both externally with brand executives and internally with cross-functional and C-level leadership. Your role is critical in driving retention, growth, and platform adoption — while actively developing your team, shaping cross-departmental initiatives, and helping define the future of ShopMy through thoughtful leadership and product feedback.
Your Impact to The Role:
- Oversee and champion your pod — partnering with your team to set clear priorities, allocate effort effectively, and directly manage a subset of strategic Brand accounts
- Drive pod performance against retention and growth KPIs to achieve meaningful business outcomes
- Actively coach and develop your team — providing frequent feedback, engineering growth opportunities, owning onboarding, and cultivating top-tier talent
- Serve as the senior contact and strategic partner for executive client conversations, upsells, and escalations
- Bring deep fluency in industry trends and competitive landscape to elevate the pod — and synthesize client and team insights to inform product priorities
- Partner with peers and leadership to align pod priorities with company strategy, influencing direction and driving buy-in across the organization
- Drive continuous improvement across team structure, processes, and ways of working; role model ShopMy values and hold yourself to the same standard of growth you set for your team
- Partner with your team to identify and embed AI-driven workflows that enhance efficiency, and help shape how AI is deployed across the Client Strategy function
You Are Energized By:
- Leading and developing high-performing teams in a fast-paced, remote startup environment
- Building deep relationships with brand executives and serving as a trusted strategic partner
- Identifying and seizing opportunities to upsell and retain clients
- Staying on top of industry trends and the creator economy landscape
- Connecting the dots to deliver proactive service, strategies, and solutions
- Executing under tight deadlines and responding to urgent requests with agility
What We Are Looking For:
- 7+ years of experience in account management, with experience working with large Beauty & CPG enterprise clients
- Bachelor's degree required
- Strong leadership skills and proven experience managing and mentoring a team
- Great executive presence — you have successfully worked with C-Suite and founders of companies
- Demonstrated ability to upsell and retain clients, with a natural talent for identifying and seizing opportunities
- Exceptional organizational skills, attention to detail, and the ability to connect the dots to offer proactive service, strategies, and solutions
Bonus Points:
- Experience working in a remote startup environment
- Deep passion and understanding of the creator economy
- Experience in SaaS Customer Success, with a clear track record of exceeding customer expectations and delivering elite client experiences
In compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations.
The provided salary range is base salary, exclusive of bonus potential or commission and is a good faith estimate of cash compensation. ShopMy is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation!
ShopMy offers a bundle of benefits on top of being a great place to work.
Our teammates are provided benefits such as:
- Medical & Dental Coverage at 70%
- Equity in ShopMy
- Flexible PTO
- 14 weeks of parental leave
- Wellness & Social Stipend
- Technology Stipend
- Learning & Development Stipend
- 401k program (3% automated contribution from ShopMy!)
- Wellhub Membership
- Company retreats
- Opportunity to monetize your influence- all employees build out a ShopMy page!
- Birthday PTO
- Brand new NYC HQ office
Ready to apply?
Apply to ShopMy
Join ShopMy – Powering the Future of Digital Marketing
ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale. We help brands run performance-driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they love—driving discovery through trusted tastemakers and authentic recommendations.
ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures.
At ShopMy, you're building the future of human-led commerce for the world's best brands, tastemakers, and shoppers. You move fast and see immediate impact in your work, alongside accomplished teammates who are driven by helping find the world's best things. If you’re excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we’d love to meet you.
About the role…
We’re hiring a Manager, Client Strategy to join our Success team and lead the strategic management of a portfolio of top-tier brands. In this highly client-facing role, you’ll serve as a trusted partner to marketing executives—many in the luxury fashion and beauty space—working to retain and grow their business through data-backed affiliate and creator strategies. You’ll also collaborate cross-functionally to deliver exceptional client experiences and help scale ShopMy’s brand success model.
Your Impact to The Role:
- Serve as a strategic advisor and relationship owner for high-profile brand accounts
- Partner with Sales to align on goals and unlock upsell opportunities
- Deliver data-driven insights and strategic recommendations that lead to client growth
- Proactively identify and solve day-to-day business challenges across your portfolio
- Elevate conversations with brand stakeholders to maximize value and investment in ShopMy
- Escalate meaningful product feedback to influence product development
- Represent the voice of the client internally and ensure an exceptional experience across touchpoints
You Are Energized By:
- Building lasting relationships with leading brands in fashion, beauty, and lifestyle
- Acting as a key driver of business growth through data, creativity, and strategic thinking
- Working cross-functionally in a fast-paced environment where you can make an immediate impact
- Leading clients through affiliate and creator strategies that perform
- Taking initiative and ownership in solving challenges and exceeding expectations
What We Are Looking For:
- 5+ years in strategic, client-facing roles, such as account management or management consulting
- Proven experience supporting high-profile or luxury brand clients
- Bachelor’s Degree
- Strong track record of retention, upsell, and elite client service
- Excellent communication and problem-solving skills
- Strategic thinker who can connect the dots and proactively drive value
- Comfortable with ambiguity and fast-paced environments
Bonus Points:
- SaaS Customer Success experience
- Experience at a remote startup
- Deep understanding of affiliate marketing and the creator economy
- Familiarity with Salesforce
- Ability to execute under tight timelines and shifting priorities
In compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations.
The provided salary range is base salary, exclusive of bonus potential or commission and is a good faith estimate of cash compensation. ShopMy is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation!
ShopMy offers a bundle of benefits on top of being a great place to work.
Our teammates are provided benefits such as:
- Medical & Dental Coverage at 70%
- Equity in ShopMy
- Flexible PTO
- 14 weeks of parental leave
- Wellness & Social Stipend
- Technology Stipend
- Learning & Development Stipend
- 401k program (3% automated contribution from ShopMy!)
- Wellhub Membership
- Company retreats
- Opportunity to monetize your influence- all employees build out a ShopMy page!
- Birthday PTO
- Brand new NYC HQ office
Ready to apply?
Apply to ShopMy
Join ShopMy – Powering the Future of Digital Marketing
ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale. We help brands run performance-driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they love—driving discovery through trusted tastemakers and authentic recommendations.
ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures.
At ShopMy, you're building the future of human-led commerce for the world's best brands, tastemakers, and shoppers. You move fast and see immediate impact in your work, alongside accomplished teammates who are driven by helping find the world's best things. If you’re excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we’d love to meet you.
About the role...
We are looking for a Senior Associate, Client Strategy to join our Success team. You’ll be responsible for managing a portfolio of brand partners on ShopMy, advising them on their affiliate strategy and driving results. The retention and growth of our brands are essential to ShopMy’s success, and you will play a key role in delivering on that. This is a strategic and client-facing role for someone who is proactive, data-driven, and excited to elevate the experience of our brand partners.
Your Impact to The Role:
- Serve as a trusted strategic advisor to your portfolio of brand partners
- Drive retention and performance through data-backed recommendations and affiliate strategy guidance
- Partner with the sales team on onboarding and upsell opportunities
- Identify and resolve day-to-day issues across accounts with a proactive mindset
- Deliver timely, professional communication and support to brand partners
- Collaborate cross-functionally on projects to improve client success and internal processes
- Elevate conversations with strategic thinking and long-term business value in mind
- Help maintain operational excellence within the Brand Success team
You Are Energized By:
- Building strong relationships with brand partners and seeing them succeed
- Working in a fast-paced, high-growth environment with a collaborative team
- Helping shape the future of affiliate marketing and the creator economy
- Turning data into insights and using them to inform strategy
- Owning your work, solving problems creatively, and making a measurable impact
What We Are Looking For:
- Bachelor’s Degree
- 3–5 years in strategic, client-facing roles such as account management, consulting, or project management
- Exceptional communication and relationship-building skills
- Highly organized with strong attention to detail
- Ability to think strategically and act tactically
- Proficiency in Google Suite, Zoom, and Microsoft Office
- Adaptable, proactive, and solutions-oriented mindset
Bonus Points:
- Experience at a remote startup
- Knowledge of Salesforce
- Familiarity with the creator economy or affiliate/performance marketing
- Comfortable executing under tight deadlines and shifting priorities
In compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations.
The provided salary range is base salary, exclusive of bonus potential or commission and is a good faith estimate of cash compensation. ShopMy is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation!
ShopMy offers a bundle of benefits on top of being a great place to work.
Our teammates are provided benefits such as:
- Medical & Dental Coverage at 70%
- Equity in ShopMy
- Flexible PTO
- 14 weeks of parental leave
- Wellness & Social Stipend
- Technology Stipend
- Learning & Development Stipend
- 401k program (3% automated contribution from ShopMy!)
- Wellhub Membership
- Company retreats
- Opportunity to monetize your influence- all employees build out a ShopMy page!
- Birthday PTO
- Brand new NYC HQ office
Ready to apply?
Apply to ShopMy
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