ShipBob, Inc.
ShipBob is on a mission to help ecommerce businesses be more successful online, and we need your help! We’re always looking for the best and brightest in the industry. From technologists, to fulfillment experts, to sales professionals, ShipBob offers opportunities for those who are mission-driven and passionate about helping emerging brands and entrepreneurs grow.
At ShipBob you’re not a number working on a small part of the larger machine. No matter what your role is, you will have the opportunity to make a significant impact in the growth and success of our customers. We also make time to get to know each other through monthly town halls, team building events, and volunteering opportunities. ShipBob is a place where you can grow, stay inspired, and build the career you’re proud of.
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Operations Support Manager
Share this job
As a member of the ShipBob Team, you will...
- Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place.
- Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.
- Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.
Location: Sydney, Australia
Role Description:
You will be responsible for the development and support of our partner fulfillment centers to ensure they are all performing to the standards that we have developed. This role will oversee new startup functions including project management, systems training, and equipment set up. The Operations Support Manager will build solid partnerships with new SFN partner sites by understanding their unique needs and facilitating their success within ShipBob’s dashboard and suite of fulfillment services. This role reports to the Senior Operations Support Manager, who also serves as the backup for this role.
What you’ll do:
- You will be expected to spend ~90% of your time on-site at a partner location or ShipBob Innovation Center.
- Help in site selections and potential SFN site partner vetting.
- Consultation: Understand SFN partner needs and adapt building launch plans to ensure successful partner integration and launch.
- Serve as a first point of contact and own successful launch 60–90-day implementation phase and maintain status of first point of contact post-launch.
- Configuration: Implement Specific Measures for Success.
- Set up the dashboard and services to accomplish the goals of the SFN partner sites.
- Responsible for site layout, equipment set-up, and training of SFN partner staff with SFN support teams.
- Training: Coach and Guide SFN partner to Success.
- Set up tailored training sessions for all stakeholders based on merchant needs and specific dashboard configuration and functionality.
- Reinforce training materials provided during Phase I and Phase II training to encourage self-service and seamless interaction with ShipBob dashboard and services.
- Troubleshoot: Find and Course-Correct.
- Own the relationship to handle all questions, requests, and issues related to onboarding at ShipBob as a SFN partner site.
- Adoption: Inspire SFN partner use of Key ShipBob Features and Tools/Dashboard.
- Bridge Shipbob SFN partner objectives with ShipBob capabilities to push use of key functions and features of operational WMS and SOP’s.
- Perform: Nail Key Performance Indicators (KPIs).
- SLAs: Help SFN partners achieve all key metrics (KPIs and SLAs) which foster a world class merchant experience.
- On-Task: Perform all necessary tasks during the implementation phase to ensure the SFN site is successfully launched.
- Onsite Management: Function as the onsite GM at all times during the implementation phase - responsible for ensuring that all Jira tickets are resolved, ensuring orders do not breach, communication with control tower is timely, etc.
- Ensure that assigned fulfillment centers receive operational training according to established training schedules and standards operating procedures.
- Partner with local fulfillment center management to identify process gaps and create training plans to bring the site up to standard.
- Review KPIs and performance reporting to identify areas of opportunity and partner with local site leaders to develop actions to bring the site up to standard.
- Proactively identify and manage process improvement initiatives that improve merchant experience.
- Travel to sites and perform operational audits and track performance.
- Travel and assist with site implementations as required.
- Ensure all IB activity is in good standing, UROS are all within 90 days, linked URO’S are being worked/ checked on daily, WROS are being marked arrived, IB WRO activity is being handled within SLA.
- Ensure that Jira tickets are updated as needed.
- Help support sites that need assistance with Cubiscan and ensure they have the resources they need to be successful.
- Ensure that Returns are processed in line with company SOPs.
- Ensure that VAS activities are completed within agreed SLAs with communication to the Control Tower.
- Help callout any issues when orders are close to SLA and expedite any Merchant Care callouts and/or requests.
- OB - help with tech related issues - cluster cart restocks, open IPS tickets and help resolve issues.
- Monitor scan to gaylord and gaylord to dock scanning to ensure all partners are following the SOP.
- EOD Passdowns- send daily detailed passdowns to understand what callouts were made during the day and what progress was made across the network.
- Comply to all food safety and compliance policies and regulations.
- Additional duties and responsibilities as necessary.
What you’ll bring to the table:
- 3-5+ years of operations leadership experience in an e-commerce fulfillment environment with experience managing 3PL relationships.
- Advanced understanding of outbound and inbound fulfillment operations.
- Ability to consistently assess partner site needs and drive solutions to meet those needs and connecting partners to proper resources.
- Strong interpersonal skills to effectively build consensus, gain buy-in and persuade stakeholders on key decisions.
- 3+ years of experience in opening new building sites and setting up teams for success.
- Knack for teaching and helping our SFN partners ensure adoption of ShipBob SOP’s, tools, and WMS systems.
- Intermediate skills with Microsoft Office tools, specifically with Excel.
- Ability to create and read CAD drawings to review building layouts preferred.
- Ability to be on-site up to 90% of the time, including weekends, as necessary.
- Must have access to a vehicle for travel needs between locations.
Perks & Benefits:
- Health and Wellness Benefits Stipend
- WFH Phone/Internet Stipend
- See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)
#LI-VA1
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
Building the world’s leading full-stack fulfillment platform is challenging work. The problems we solve are complex, the pace is fast, and the bar is high. That means ShipBob’s environment isn’t the right fit for everyone, and that’s okay. If you are ready to take ownership, push boundaries, and grow alongside a team that genuinely supports each other, we would love to hear from you.
Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).
About Us:
ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.
At ShipBob, every full-time employee gets access to our best-in-class AI and productivity tools from Day 1 at no cost. This isn't a pilot or a perk for select teams. It's standard for everyone. We believe innovation isn't owned by one department. Whether you're in Talent, Operations, Finance, Engineering, or Customer Success, we expect you to ask: how can this be done better, faster, or smarter? These tools are our investment in your ability to find those answers.
We may use AI-powered tools during our interview process to support things like notetaking and organizing feedback so our teams can stay focused on getting to know you. These tools help create a more consistent and thoughtful experience. That said, every hiring decision is made by a human.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.
Ready to apply?
Apply to ShipBob, Inc.
Operations Support Manager
Share this job
As a member of the ShipBob Team, you will...
- Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place.
- Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.
- Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.
Location: Must be located within 1-1.5 hour drive of Atlanta, GA. You will be expected to spend ~90% of your time on-site at a partner location or ShipBob Innovation Center, which can include weekends as necessary.
Expedited timeline: We are looking to make our hiring decision in the next 3 weeks with selections made by May 8th, so please expect an expedited interview process.
Role Description:
You will be responsible for the development and support of our partner fulfillment centers to ensure they are all performing to the standards that we have developed. This role will oversee new startup functions including project management, systems training, and equipment set up. Operations Support Manager will build solid partnerships with new SFN partner sites by understanding their unique needs and facilitating their success within ShipBob’s dashboard and suite of fulfillment services. This role reports to the Regional Director, Fulfillment Operations, who also serves as the backup for this role.
What you’ll do:
- Help in site selections and potential SFN site partner vetting.
- Consultation: Understand SFN partner needs and adapt building launch plans to ensure successful partner integration and launch.
- Serve as a first point of contact and own successful launch 60–90-day implementation phase and maintain status of first point of contact post-launch.
- Configuration: Implement Specific Measures for Success.
- Set up the dashboard and services to accomplish the goals of the SFN partner sites.
- Responsible for site layout, equipment set-up, and training of SFN partner staff with SFN support teams.
- Training: Coach and Guide SFN partner to Success.
- Set up tailored training sessions for all stakeholders based on merchant needs and specific dashboard configuration and functionality.
- Reinforce training materials provided during Phase I and Phase II training to encourage self-service and seamless interaction with ShipBob dashboard and services.
- Troubleshoot: Find and Course-Correct.
- Own the relationship to handle all questions, requests, and issues related to onboarding at ShipBob as a SFN partner site.
- Adoption: Inspire SFN partner use of Key ShipBob Features and Tools/Dashboard.
- Bridge Shipbob SFN partner objectives with ShipBob capabilities to push use of key functions and features of operational WMS and SOP’s.
- Perform: Nail Key Performance Indicators (KPIs).
- SLAs: Help SFN partners achieve all key metrics (KPIs and SLAs) which foster a world class merchant experience.
- On-Task: Perform all necessary tasks during the implementation phase to ensure the SFN site is successfully launched.
- Ensure that assigned fulfillment centers receive operational training according to established training schedules and standards operating procedures.
- Partner with local fulfillment center management to identify process gaps and create training plans to bring the site up to standard.
- Review KPIs and performance reporting to identify areas of opportunity and partner with local site leaders to develop actions to bring the site up to standard.
- Proactively identify and manage process improvement initiatives that improve merchant experience.
- Travel to sites and perform operational audits and track performance.
- Travel and assist with site implementations as required.
- Ensure all IB activity is in good standing, UROS are all within 90 days, linked URO’S are being worked/ checked on daily, WROS are being marked arrived, IB WRO activity is being handled within SLA.
- Ensure that Jira tickets are updated as needed.
- Help support sites that need assistance with Cubiscan and ensure they have the resources they need to be successful.
- Ensure that Returns are processed in line with company SOPs.
- Ensure that VAS activities are completed within agreed SLAs with communication to the Control Tower.
- Help callout any issues when orders are close to SLA and expedite any Merchant Care callouts and/or requests.
- OB - help with tech related issues - cluster cart restocks, open IPS tickets and help resolve issues.
- Monitor scan to gaylord and gaylord to dock scanning to ensure all partners are following the SOP.
- EOD Passdowns- send daily detailed passdowns to understand what callouts were made during the day and what progress was made across the network.
- Comply to all food safety and compliance policies and regulations.
- Additional duties and responsibilities as necessary.
What you’ll bring to the table:
- 3-5+ years of operations leadership experience in an e-commerce fulfillment environment with experience managing 3PL relationships.
- Advanced understanding of outbound and inbound fulfillment operations.
- Ability to consistently assess partner site needs and drive solutions to meet those needs and connecting partners to proper resources.
- Strong interpersonal skills to effectively build consensus, gain buy-in and persuade stakeholders on key decisions.
- 3+ years of experience in opening new building sites and setting up teams for success.
- Knack for teaching and helping our SFN partners ensure adoption of ShipBob SOP’s, tools, and WMS systems.
- Intermediate skills with Microsoft Office tools, specifically with Excel.
- Ability to create and read CAD drawings to review building layouts preferred.
- Ability to be on-site up to 90% of the time, including weekends, as necessary.
- Must have access to a vehicle for travel needs between locations.
Perks & Benefits:
- Medical, Dental, Vision & Basic Life Insurance
- Paid Maternity/Parental Leave Program
- Paid Holidays & Flexible Time Off Program
- Paid Sick Leave
- Wellness Days (1 day/quarter)
- 401K Match
- Comprehensive Benefits Package >>> https://www.shipbob.com/careers/
- See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)
ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a base salary range of $80,000 - $85,000. The full salary range for this position in our compensation architecture is $69,998 - $116,663. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
Building the world’s leading full-stack fulfillment platform is challenging work. The problems we solve are complex, the pace is fast, and the bar is high. That means ShipBob’s environment isn’t the right fit for everyone, and that’s okay. If you are ready to take ownership, push boundaries, and grow alongside a team that genuinely supports each other, we would love to hear from you.
Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).
About Us:
ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.
At ShipBob, every full-time employee gets access to our best-in-class AI and productivity tools from Day 1 at no cost. This isn't a pilot or a perk for select teams. It's standard for everyone. We believe innovation isn't owned by one department. Whether you're in Talent, Operations, Finance, Engineering, or Customer Success, we expect you to ask: how can this be done better, faster, or smarter? These tools are our investment in your ability to find those answers.
We may use AI-powered tools during our interview process to support things like notetaking and organizing feedback so our teams can stay focused on getting to know you. These tools help create a more consistent and thoughtful experience. That said, every hiring decision is made by a human.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.
Ready to apply?
Apply to ShipBob, Inc.
Operations Support Manager
Share this job
As a member of the ShipBob Team, you will...
- Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place.
- Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.
- Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.
Location: Must be located within the LA area or within 1 hour drive of ShipBob's Moreno Valley Innovation Center (128010 Eucalyptus Ave, Moreno Valley, CA 92555). You will be expected to spend ~90% of your time on-site at a partner location or ShipBob Innovation Center, which can include weekends as necessary.
Expedited timeline: We are looking to make our hiring decision in the next 3 weeks with selections made by May 8th, so please expect an expedited interview process.
Role Description:
You will be responsible for the development and support of our partner fulfillment centers to ensure they are all performing to the standards that we have developed. This role will oversee new startup functions including project management, systems training, and equipment set up. Operations Support Manager will build solid partnerships with new SFN partner sites by understanding their unique needs and facilitating their success within ShipBob’s dashboard and suite of fulfillment services. This role reports to the Regional Director, Fulfillment Operations, who also serves as the backup for this role.
What you’ll do:
- Help in site selections and potential SFN site partner vetting.
- Consultation: Understand SFN partner needs and adapt building launch plans to ensure successful partner integration and launch.
- Serve as a first point of contact and own successful launch 60–90-day implementation phase and maintain status of first point of contact post-launch.
- Configuration: Implement Specific Measures for Success.
- Set up the dashboard and services to accomplish the goals of the SFN partner sites.
- Responsible for site layout, equipment set-up, and training of SFN partner staff with SFN support teams.
- Training: Coach and Guide SFN partner to Success.
- Set up tailored training sessions for all stakeholders based on merchant needs and specific dashboard configuration and functionality.
- Reinforce training materials provided during Phase I and Phase II training to encourage self-service and seamless interaction with ShipBob dashboard and services.
- Troubleshoot: Find and Course-Correct.
- Own the relationship to handle all questions, requests, and issues related to onboarding at ShipBob as a SFN partner site.
- Adoption: Inspire SFN partner use of Key ShipBob Features and Tools/Dashboard.
- Bridge Shipbob SFN partner objectives with ShipBob capabilities to push use of key functions and features of operational WMS and SOP’s.
- Perform: Nail Key Performance Indicators (KPIs).
- SLAs: Help SFN partners achieve all key metrics (KPIs and SLAs) which foster a world class merchant experience.
- On-Task: Perform all necessary tasks during the implementation phase to ensure the SFN site is successfully launched.
- Ensure that assigned fulfillment centers receive operational training according to established training schedules and standards operating procedures.
- Partner with local fulfillment center management to identify process gaps and create training plans to bring the site up to standard.
- Review KPIs and performance reporting to identify areas of opportunity and partner with local site leaders to develop actions to bring the site up to standard.
- Proactively identify and manage process improvement initiatives that improve merchant experience.
- Travel to sites and perform operational audits and track performance.
- Travel and assist with site implementations as required.
- Ensure all IB activity is in good standing, UROS are all within 90 days, linked URO’S are being worked/ checked on daily, WROS are being marked arrived, IB WRO activity is being handled within SLA.
- Ensure that Jira tickets are updated as needed.
- Help support sites that need assistance with Cubiscan and ensure they have the resources they need to be successful.
- Ensure that Returns are processed in line with company SOPs.
- Ensure that VAS activities are completed within agreed SLAs with communication to the Control Tower.
- Help callout any issues when orders are close to SLA and expedite any Merchant Care callouts and/or requests.
- OB - help with tech related issues - cluster cart restocks, open IPS tickets and help resolve issues.
- Monitor scan to gaylord and gaylord to dock scanning to ensure all partners are following the SOP.
- EOD Passdowns- send daily detailed passdowns to understand what callouts were made during the day and what progress was made across the network.
- Comply to all food safety and compliance policies and regulations.
- Additional duties and responsibilities as necessary.
What you’ll bring to the table:
- 3-5+ years of operations leadership experience in an e-commerce fulfillment environment with experience managing 3PL relationships.
- Advanced understanding of outbound and inbound fulfillment operations.
- Ability to consistently assess partner site needs and drive solutions to meet those needs and connecting partners to proper resources.
- Strong interpersonal skills to effectively build consensus, gain buy-in and persuade stakeholders on key decisions.
- 3+ years of experience in opening new building sites and setting up teams for success.
- Knack for teaching and helping our SFN partners ensure adoption of ShipBob SOP’s, tools, and WMS systems.
- Intermediate skills with Microsoft Office tools, specifically with Excel.
- Ability to create and read CAD drawings to review building layouts preferred.
- Ability to be on-site up to 90% of the time, including weekends, as necessary.
- Must have access to a vehicle for travel needs between locations.
Perks & Benefits:
- Medical, Dental, Vision & Basic Life Insurance
- Paid Maternity/Parental Leave Program
- Paid Holidays & Flexible Time Off Program
- Paid Sick Leave
- Wellness Days (1 day/quarter)
- 401K Match
- Comprehensive Benefits Package >>> https://www.shipbob.com/careers/
- See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)
ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a base salary range of $80,000 - $85,000. The full salary range for this position in our compensation architecture is $71,749 - $116,663. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
Building the world’s leading full-stack fulfillment platform is challenging work. The problems we solve are complex, the pace is fast, and the bar is high. That means ShipBob’s environment isn’t the right fit for everyone, and that’s okay. If you are ready to take ownership, push boundaries, and grow alongside a team that genuinely supports each other, we would love to hear from you.
Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).
About Us:
ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.
At ShipBob, every full-time employee gets access to our best-in-class AI and productivity tools from Day 1 at no cost. This isn't a pilot or a perk for select teams. It's standard for everyone. We believe innovation isn't owned by one department. Whether you're in Talent, Operations, Finance, Engineering, or Customer Success, we expect you to ask: how can this be done better, faster, or smarter? These tools are our investment in your ability to find those answers.
We may use AI-powered tools during our interview process to support things like notetaking and organizing feedback so our teams can stay focused on getting to know you. These tools help create a more consistent and thoughtful experience. That said, every hiring decision is made by a human.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.
Ready to apply?
Apply to ShipBob, Inc.
Operations Support Manager
Share this job
As a member of the ShipBob Team, you will...
- Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place.
- Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.
- Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.
We are looking to make our hiring decision in the next 3 weeks with selections made by May 8th, so please expect an expedited interview process.
Location: Must be located within 1 hour drive of our location in Bolingbrook, IL. You will be expected to spend ~90% of your time on-site at a partner location or ShipBob Innovation Center, which can include weekends as necessary.
Role Description:
You will be responsible for the development and support of our partner fulfillment centers to ensure they are all performing to the standards that we have developed. This role will oversee new startup functions including project management, systems training, and equipment set up. Operations Support Manager will build solid partnerships with new SFN partner sites by understanding their unique needs and facilitating their success within ShipBob’s dashboard and suite of fulfillment services. This role reports to the Regional Director, Fulfillment Operations, who also serves as the backup for this role.
What you’ll do:
- Help in site selections and potential SFN site partner vetting.
- Consultation: Understand SFN partner needs and adapt building launch plans to ensure successful partner integration and launch.
- Serve as a first point of contact and own successful launch 60–90-day implementation phase and maintain status of first point of contact post-launch.
- Configuration: Implement Specific Measures for Success.
- Set up the dashboard and services to accomplish the goals of the SFN partner sites.
- Responsible for site layout, equipment set-up, and training of SFN partner staff with SFN support teams.
- Training: Coach and Guide SFN partner to Success.
- Set up tailored training sessions for all stakeholders based on merchant needs and specific dashboard configuration and functionality.
- Reinforce training materials provided during Phase I and Phase II training to encourage self-service and seamless interaction with ShipBob dashboard and services.
- Troubleshoot: Find and Course-Correct.
- Own the relationship to handle all questions, requests, and issues related to onboarding at ShipBob as a SFN partner site.
- Adoption: Inspire SFN partner use of Key ShipBob Features and Tools/Dashboard.
- Bridge Shipbob SFN partner objectives with ShipBob capabilities to push use of key functions and features of operational WMS and SOP’s.
- Perform: Nail Key Performance Indicators (KPIs).
- SLAs: Help SFN partners achieve all key metrics (KPIs and SLAs) which foster a world class merchant experience.
- On-Task: Perform all necessary tasks during the implementation phase to ensure the SFN site is successfully launched.
- Ensure that assigned fulfillment centers receive operational training according to established training schedules and standards operating procedures.
- Partner with local fulfillment center management to identify process gaps and create training plans to bring the site up to standard.
- Review KPIs and performance reporting to identify areas of opportunity and partner with local site leaders to develop actions to bring the site up to standard.
- Proactively identify and manage process improvement initiatives that improve merchant experience.
- Travel to sites and perform operational audits and track performance.
- Travel and assist with site implementations as required.
- Ensure all IB activity is in good standing, UROS are all within 90 days, linked URO’S are being worked/ checked on daily, WROS are being marked arrived, IB WRO activity is being handled within SLA.
- Ensure that Jira tickets are updated as needed.
- Help support sites that need assistance with Cubiscan and ensure they have the resources they need to be successful.
- Ensure that Returns are processed in line with company SOPs.
- Ensure that VAS activities are completed within agreed SLAs with communication to the Control Tower.
- Help callout any issues when orders are close to SLA and expedite any Merchant Care callouts and/or requests.
- OB - help with tech related issues - cluster cart restocks, open IPS tickets and help resolve issues.
- Monitor scan to gaylord and gaylord to dock scanning to ensure all partners are following the SOP.
- EOD Passdowns- send daily detailed passdowns to understand what callouts were made during the day and what progress was made across the network.
- Comply to all food safety and compliance policies and regulations.
- Additional duties and responsibilities as necessary.
What you’ll bring to the table:
- 3-5+ years of operations leadership experience in an e-commerce fulfillment environment with experience managing 3PL relationships.
- Advanced understanding of outbound and inbound fulfillment operations.
- Ability to consistently assess partner site needs and drive solutions to meet those needs and connecting partners to proper resources.
- Strong interpersonal skills to effectively build consensus, gain buy-in and persuade stakeholders on key decisions.
- 3+ years of experience in opening new building sites and setting up teams for success.
- Knack for teaching and helping our SFN partners ensure adoption of ShipBob SOP’s, tools, and WMS systems.
- Intermediate skills with Microsoft Office tools, specifically with Excel.
- Ability to create and read CAD drawings to review building layouts preferred.
- Ability to be on-site up to 90% of the time, including weekends, as necessary.
- Must have access to a vehicle for travel needs between locations.
Perks & Benefits:
- Medical, Dental, Vision & Basic Life Insurance
- Paid Maternity/Parental Leave Program
- Paid Holidays & Flexible Time Off Program
- Paid Sick Leave
- Wellness Days (1 day/quarter)
- 401K Match
- Comprehensive Benefits Package >>> https://www.shipbob.com/careers/
- See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)
ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a base salary range of $80,000 - $85,000. The full salary range for this position in our compensation architecture is $69,998 - $116,663. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
Building the world’s leading full-stack fulfillment platform is challenging work. The problems we solve are complex, the pace is fast, and the bar is high. That means ShipBob’s environment isn’t the right fit for everyone, and that’s okay. If you are ready to take ownership, push boundaries, and grow alongside a team that genuinely supports each other, we would love to hear from you.
Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).
About Us:
ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.
At ShipBob, every full-time employee gets access to our best-in-class AI and productivity tools from Day 1 at no cost. This isn't a pilot or a perk for select teams. It's standard for everyone. We believe innovation isn't owned by one department. Whether you're in Talent, Operations, Finance, Engineering, or Customer Success, we expect you to ask: how can this be done better, faster, or smarter? These tools are our investment in your ability to find those answers.
We may use AI-powered tools during our interview process to support things like notetaking and organizing feedback so our teams can stay focused on getting to know you. These tools help create a more consistent and thoughtful experience. That said, every hiring decision is made by a human.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.
Ready to apply?
Apply to ShipBob, Inc.
Operations Support Manager
Share this job
As a member of the ShipBob Team, you will...
- Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place.
- Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.
- Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.
Location: Must be located within 1 hour drive of ShipBob's Bethlehem Innovation Center (4779 Hanoverville Rd building 200, Bethlehem, PA 18020). You will be expected to spend ~90% of your time on-site at a partner location or ShipBob Innovation Center, which can include weekends as necessary.
Expedited timeline: We are looking to make our hiring decision in the next 3 weeks with selections made by May 8th, so please expect an expedited interview process.
Role Description:
You will be responsible for the development and support of our partner fulfillment centers to ensure they are all performing to the standards that we have developed. This role will oversee new startup functions including project management, systems training, and equipment set up. Operations Support Manager will build solid partnerships with new SFN partner sites by understanding their unique needs and facilitating their success within ShipBob’s dashboard and suite of fulfillment services. This role reports to the Regional Director, Fulfillment Operations, who also serves as the backup for this role.
What you’ll do:
- Help in site selections and potential SFN site partner vetting.
- Consultation: Understand SFN partner needs and adapt building launch plans to ensure successful partner integration and launch.
- Serve as a first point of contact and own successful launch 60–90-day implementation phase and maintain status of first point of contact post-launch.
- Configuration: Implement Specific Measures for Success.
- Set up the dashboard and services to accomplish the goals of the SFN partner sites.
- Responsible for site layout, equipment set-up, and training of SFN partner staff with SFN support teams.
- Training: Coach and Guide SFN partner to Success.
- Set up tailored training sessions for all stakeholders based on merchant needs and specific dashboard configuration and functionality.
- Reinforce training materials provided during Phase I and Phase II training to encourage self-service and seamless interaction with ShipBob dashboard and services.
- Troubleshoot: Find and Course-Correct.
- Own the relationship to handle all questions, requests, and issues related to onboarding at ShipBob as a SFN partner site.
- Adoption: Inspire SFN partner use of Key ShipBob Features and Tools/Dashboard.
- Bridge Shipbob SFN partner objectives with ShipBob capabilities to push use of key functions and features of operational WMS and SOP’s.
- Perform: Nail Key Performance Indicators (KPIs).
- SLAs: Help SFN partners achieve all key metrics (KPIs and SLAs) which foster a world class merchant experience.
- On-Task: Perform all necessary tasks during the implementation phase to ensure the SFN site is successfully launched.
- Ensure that assigned fulfillment centers receive operational training according to established training schedules and standards operating procedures.
- Partner with local fulfillment center management to identify process gaps and create training plans to bring the site up to standard.
- Review KPIs and performance reporting to identify areas of opportunity and partner with local site leaders to develop actions to bring the site up to standard.
- Proactively identify and manage process improvement initiatives that improve merchant experience.
- Travel to sites and perform operational audits and track performance.
- Travel and assist with site implementations as required.
- Ensure all IB activity is in good standing, UROS are all within 90 days, linked URO’S are being worked/ checked on daily, WROS are being marked arrived, IB WRO activity is being handled within SLA.
- Ensure that Jira tickets are updated as needed.
- Help support sites that need assistance with Cubiscan and ensure they have the resources they need to be successful.
- Ensure that Returns are processed in line with company SOPs.
- Ensure that VAS activities are completed within agreed SLAs with communication to the Control Tower.
- Help callout any issues when orders are close to SLA and expedite any Merchant Care callouts and/or requests.
- OB - help with tech related issues - cluster cart restocks, open IPS tickets and help resolve issues.
- Monitor scan to gaylord and gaylord to dock scanning to ensure all partners are following the SOP.
- EOD Passdowns- send daily detailed passdowns to understand what callouts were made during the day and what progress was made across the network.
- Comply to all food safety and compliance policies and regulations.
- Additional duties and responsibilities as necessary.
What you’ll bring to the table:
- 3-5+ years of operations leadership experience in an e-commerce fulfillment environment with experience managing 3PL relationships.
- Advanced understanding of outbound and inbound fulfillment operations.
- Ability to consistently assess partner site needs and drive solutions to meet those needs and connecting partners to proper resources.
- Strong interpersonal skills to effectively build consensus, gain buy-in and persuade stakeholders on key decisions.
- 3+ years of experience in opening new building sites and setting up teams for success.
- Knack for teaching and helping our SFN partners ensure adoption of ShipBob SOP’s, tools, and WMS systems.
- Intermediate skills with Microsoft Office tools, specifically with Excel.
- Ability to create and read CAD drawings to review building layouts preferred.
- Ability to be on-site up to 90% of the time, including weekends, as necessary.
- Must have access to a vehicle for travel needs between locations.
Perks & Benefits:
- Medical, Dental, Vision & Basic Life Insurance
- Paid Maternity/Parental Leave Program
- Paid Holidays & Flexible Time Off Program
- Paid Sick Leave
- Wellness Days (1 day/quarter)
- 401K Match
- Comprehensive Benefits Package >>> https://www.shipbob.com/careers/
- See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)
ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a base salary range of $80,000 - $85,000. The full salary range for this position in our compensation architecture is $69,998 - $116,663. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
Building the world’s leading full-stack fulfillment platform is challenging work. The problems we solve are complex, the pace is fast, and the bar is high. That means ShipBob’s environment isn’t the right fit for everyone, and that’s okay. If you are ready to take ownership, push boundaries, and grow alongside a team that genuinely supports each other, we would love to hear from you.
Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).
About Us:
ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.
At ShipBob, every full-time employee gets access to our best-in-class AI and productivity tools from Day 1 at no cost. This isn't a pilot or a perk for select teams. It's standard for everyone. We believe innovation isn't owned by one department. Whether you're in Talent, Operations, Finance, Engineering, or Customer Success, we expect you to ask: how can this be done better, faster, or smarter? These tools are our investment in your ability to find those answers.
We may use AI-powered tools during our interview process to support things like notetaking and organizing feedback so our teams can stay focused on getting to know you. These tools help create a more consistent and thoughtful experience. That said, every hiring decision is made by a human.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.
Ready to apply?
Apply to ShipBob, Inc.
Operations Support Manager
Share this job
As a member of the ShipBob Team, you will...
- Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place.
- Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.
- Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.
Location: 80% onsite in our local Fulfillment center (Ctra. Madrid-Barcelona km, 34.400 28805, Alcalá de Henares, Spain)
Role Description:
The role is an individual contributor responsible for developing and supporting our partner fulfillment centers to ensure they are all performing to the necessary standards. This role will oversee new startup functions including project management, systems training, and equipment set up. The Operations Support Manager will build solid partnerships with new, and existing, 3PL partner sites by understanding their unique needs and facilitating their success within ShipBob’s dashboard and suite of fulfillment services. This role reports to the Senior Operations Support Manager who also serves as the backup for this role. This role reports to Regional Director, Fulfillment Ops.
What you will do:
- Supporting our 3PLs:
- Training: Coach and guide our 3PL partners to success defined by our metrics on the ShipBob Scorecard.
- Set up tailored training sessions for all stakeholders based on merchant needs and specific dashboard configuration and functionality.
- Reinforce training materials, on an on-going basis, provided during Phase I and Phase II training to encourage self-service and seamless interaction with ShipBob dashboard and services.
- Troubleshoot: Find and Course-Correct.
- Support the relationship to handle questions, requests, and issues related to onboarding at ShipBob as a 3PL partner site.
- Adoption: Inspire 3PL partner use of Key ShipBob Features and Tools/Dashboard.
- Bridge ShipBob 3PL partner objectives with ShipBob capabilities to push use of key functions and features of operational WMS and SOP’s.
- Work with the 3PLs to ensure quality closure of internal tickets (proper root cause analysis and resolution).
- Supporting the execution of Best-in-Class operations.
- Timely and accurate Inbound Operations that support fulfilment operations to commence accurately.
- Provide accurate, visual, and detailed feedback to our merchants, in case of expectations misalignment, through our support team.
- Value Added Service (VAS) Operations are being completed accurately by the 3PL and queries to requirements are being quickly resolved.
- Work with Freight partners to organize transport where coordination is required.
- Support the development of efficient and scalable kitting solutions as the sites and demand for solutions grow.
- Support the 3PL partners on CI and efficiency initiatives.
- Lease with ShipBob internal stakeholders to coordinate resources and support 3PLs.
- Supporting our Merchants:
- Perform: Nail Key Performance Indicators (KPIs).
- SLAs: Help 3PL partners achieve all key metrics (KPIs and SLAs) which foster a world class merchant experience.
- Work with the Merchant Experience Specialists (MES) to understand the Merchant Care Dashboard statistics and trends. Work with the 3PL on their specific improvement plans escalating to the site leadership team and your Line Manager if progress had not been made.
- Work closely with Merchant Implementation Managers and Merchant Support Managers to ensure that merchants onboarding/expanding into international locations receive an exceptional onboarding experience through focused action plans in their first 90 days, regular touch points with internal and external stakeholders and ensuring 3PLs understand pick/pack requirements.
- Weekly review of space utilization and opportunities to consolidate inventory IDs to reduce costs for the merchant. Work together with the 3PL to execute changes required.
- Work with 3PLs to resolve any urgent escalation or out of SLA request, with the merchant top of mind, and communicate outcomes accordingly to both ShipBob and 3PL stakeholders.
- Supporting our Internal Customers:
- Support the operational Support Team (Control Tower) in getting timely responses to operational queries, resolving escalations, and providing general status updates.
- Work with Merchant Care and Inventory Control Quality Assurance (ICQA) to ensure internal queries (Jira), our ticketing system, are responded to as thoroughly as possible with trends being resolved more tactically through root cause investigations.
- Attending Weekly Business Review calls with our 3PL partners, supporting follow-up actions for completion.
- Attend daily stand-up calls with internal teams and take ownership of closing action items.
- Provide weekly reporting and visibility to our local commercial team.
- Support the National Ops Manager by taking on challenges and being prepared to be the next clear successor for this role.
- Comply to all food safety and compliance policies and regulations.
- Additional duties and responsibilities as necessary.
What you will bring to the table:
- Demonstrated ability to build solid relationships and get business done.
- Patience/Resilience: Knack for teaching and helping 3PL partners, ensuring adoption of ShipBob SOP’s, tools, and WMS systems.
- Enjoyment of standardized processes, with a curious mind and CI mindset.
- Minimum 4-7 years of operations, e-commerce fulfillment experience, or a fast-paced environment and managing new teams and setting them up for success.
- Advanced understanding of either outbound or inbound fulfillment operations.
- Ability to consistently assess partner site needs and deliver solutions along with connecting partners to the appropriate resources within ShipBob.
- Intermediate skills with Microsoft Office tools (MS Excel)
- Must have access to a vehicle for travel needs between locations.
Perks & Benefits:
- Life Insurance
- Health Insurance Scheme
- See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)
#LI-DS2
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
Building the world’s leading full-stack fulfillment platform is challenging work. The problems we solve are complex, the pace is fast, and the bar is high. That means ShipBob’s environment isn’t the right fit for everyone, and that’s okay. If you are ready to take ownership, push boundaries, and grow alongside a team that genuinely supports each other, we would love to hear from you.
Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).
About Us:
ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.
At ShipBob, every full-time employee gets access to our best-in-class AI and productivity tools from Day 1 at no cost. This isn't a pilot or a perk for select teams. It's standard for everyone. We believe innovation isn't owned by one department. Whether you're in Talent, Operations, Finance, Engineering, or Customer Success, we expect you to ask: how can this be done better, faster, or smarter? These tools are our investment in your ability to find those answers.
We may use AI-powered tools during our interview process to support things like notetaking and organizing feedback so our teams can stay focused on getting to know you. These tools help create a more consistent and thoughtful experience. That said, every hiring decision is made by a human.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.
Ready to apply?
Apply to ShipBob, Inc.