Product Designer

About Sharebite

Sharebite is the leading meal benefits platform built exclusively for companies to feed their employees. Our platform allows employees to order meals from any restaurant while streamlining all of the ordering & billing requirements for the company. Every meal ordered through the Sharebite platform results in a meal donation to local partners like City Harvest and Feeding America to help combat food insecurity. To date, Sharebite has donated over 15 million meals.

The Role

The Design team at Sharebite ensures products serve our customer’s needs in easy-to-use, enjoyable, and innovative ways. Our department is dedicated to enhancing and redefining the corporate food space, constantly raising the bar on delightful and intuitive product experiences. As a Product Designer, you will be responsible for owning the end-to-end design of core features within our platform, turning complex user needs into effortless experiences. We are seeking a Product Designer with professional experience shipping digital products and a deep passion for user advocacy. This role represents the core of Design execution at the organization, collaborating closely with Product Managers and Engineers to deliver polished, high-impact solutions that solve real problems.

What You’ll Do

• Feature Execution: Take ownership of specific features (e.g., "Revamping the Checkout Flow") from concept to pixel-perfect handoff.
• Design Exploration & Execution: You will translate requirements and user insights into initial wireframes, flows, UI concepts, and high fidelity mockups.
• Prototyping: Create interactive prototypes to validate ideas with users before engineering begins.
• Cross-Functional Collaboration: Work daily with engineering to ensure your designs are technically feasible and implemented correctly.
• User Advocacy: Use data and research to advocate for the user, ensuring we never ship friction.

Required Skills and Experience

• Experience: 2+ years of professional experience shipping digital products (web or mobile with a portfolio showcasing case studies with a strong foundation in user-centered design principles and practices.
• Communication: You can clearly explain the rationale behind your design decisions to non-designers.
• User Interface: Experience creating wireframes, flows, mockups, and prototypes using tools such as Figma
• Craft: A high bar for visual quality; you understand how typography, color, and space affect usability.
• User-Centric: You have experience conducting basic usability testing to validate your own work.
• Design Principles: Understanding of user-centered design principles, usability heuristics, and basic accessibility standards.

Preferred Qualifications

• Design Systems: Familiarity with bespoke design systems and component-based design.
• Complexity: Experience contributing to complex products or multi-step workflows.
• AI Usage: Familiarity with new AI-assisted tools and platforms that can enhance prototyping, research synthesis, and overall product design processes.

At Sharebite, we are committed to providing competitive pay in line with industry and market standards. The base compensation range for this role is $95k - $110k per year, however actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and location. Salary is just one component of Sharebite's total compensation package, which includes equity, multiple health insurance options, and a wide range of benefits, including a daily meal stipend. 

Product Manager

About Sharebite

Sharebite is the leading meal benefits platform built exclusively for companies to feed their employees. Our platform allows employees to order meals from any restaurant while streamlining all of the ordering & billing requirements for the company. Every meal ordered through the Sharebite platform results in a meal donation to local partners like City Harvest and Feeding America to help combat food insecurity. To date, Sharebite has donated over 15 million meals.

The Role

The Product team at Sharebite drives the strategy and execution of products that serve our customer’s needs. Our department is dedicated to enhancing and redefining the corporate food space, constantly raising the bar on value and innovation. As a Product Manager, you will be responsible for owning the strategy and roadmap for a specific product area, turning business goals into delivered value. We are seeking a Product Manager with a strong sense of ownership and the ability to lead cross-functional teams. This role represents Product leadership at the squad level, collaborating closely with Engineering, Design, and Growth to build products that drive our business forward.

What You’ll Do

• Product Strategy: Define the "What" and "Why" for your product area (e.g., Stations or Passport). You own the roadmap.
• Discovery: Conduct user interviews and data analysis to identify the most impactful problems to solve.
• Cross-Functional Leadership: Lead a squad of engineers and designers, motivating them with a clear vision and context.
• Outcome Ownership: You are measured not just by shipping features, but by the business impact (adoption, revenue, retention) those features drive.

Required Skills and Experience

• Experience: 3+ years of product management experience, preferably in B2B SaaS or marketplaces.
• Strategic Thinking: You can balance short-term execution with long-term vision.
• User Empathy: You are the voice of the customer within the building.
• Data-Driven: You use metrics to validate your hypotheses and measure success.

At Sharebite, we are committed to providing competitive pay in line with industry and market standards. The base compensation range for this role is $120k - $140k per year, however actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and location. Salary is just one component of Sharebite's total compensation package, which includes equity, multiple health insurance options, and a wide range of benefits, including a daily meal stipend. 

About Us

Sharebite is the leading meal benefits platform built exclusively for companies to feed their employees. Our platform allows employees to order meals from any restaurant while streamlining all of the ordering & billing requirements for the company. Every meal ordered through the Sharebite platform results in a meal donation to local partners like City Harvest and Feeding America to help combat food insecurity. To date, Sharebite has donated over 15 million meals.

About the Role

As an Enterprise Growth Partner, you will focus on establishing partnerships with large, dynamic customers with desires to feed their large and potentially growing workforce. As a key member of the sales team, you will position yourself as a trusted advisor that empowers and enables our clients by coaching them on the set of products and solutions that Sharebite offers.

This is a hybrid role based in New York City. Candidates should expect regular travel within NYC to attend onsite meetings, events, and other in-person business needs.

What You’ll Do

• Establish and develop a strategy for identifying and closing net-new sales opportunities
• Own the prospecting process in partnership with our sales development team to identify the best path to engagement and initiating the sales cycle
• Collaborate and lead the successful execution of sales activities through contract negotiation & closing with internal/external stakeholders
• Target buyer personas and stakeholders (primarily HR / People, Workplace Experience Teams, Benefits, and Finance) that are looking for solutions to their current workplace challenges or desires
• Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas of the product

Required Skills and Experience

• Verifiable record of top performance in a full cycle B2B sales role with 5+ years selling to Enterprise clients
• Experience selling to HR, benefit, workplace, and finance leaders
• Experience with a solutions-focused sale is a plus (primarily SaaS)
• Must be data-driven and a dynamic thinker with business acumen to build value
• Experience presenting and selling to C level executives
• Strong attention to process and the technical aspects of the Sharebite platform
• Highly proficient with productivity/sales tools, including Salesforce, Outreach, Gong, Sales Navigator, Excel, and G-suite
• Ability to be flexible, adaptive, resilient, and gritty

At Sharebite, we are committed to providing competitive pay and benefits that are in line with industry and market standards. The base compensation range for this role is $100k - $120k per year (OTE: $160k - $210k with uncapped commission), however actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and location. Salary is just one component of Sharebite's total compensation package, which includes equity, generous health insurance options, and a wide range of benefits and perks including a daily meal stipend.

About Sharebite

Sharebite is the leading meal benefits platform built exclusively for companies to feed their employees. Our platform allows employees to order meals from any restaurant while streamlining all of the ordering & billing requirements for the company. Every meal ordered through the Sharebite platform results in a meal donation to local partners like City Harvest and Feeding America to help combat food insecurity. To date, Sharebite has donated over 15 million meals.

About the Role

As an AI Engineer, you will play a key role in shaping how Sharebite applies AI across both its product and internal operations. You will begin by working closely with the product and engineering teams to build a deep understanding of the codebase, core workflows, business logic, and operational complexity behind the platform. We see that foundation as essential to building AI solutions that are not only innovative but genuinely useful.

As you grow into the role, you will identify high-impact opportunities to use AI to improve efficiency, streamline manual work, and enhance the product experience for customers and internal teams. You will be responsible for designing, building, and refining AI-powered tools, automations, workflows, and product features that are practical, scalable, and well-integrated into the business. This role is ideal for someone who wants to pair full stack engineering with applied AI work and have a meaningful influence on how the function develops over time.

A note on the role: this position starts as a Full-Stack Engineer and evolves into an AI Engineer over time. If you’re looking for a pure AI/ML research role, this likely is not the best fit. If you’re someone who loves building real products and wants to apply AI engineering over time, this role is perfect for you.

What You’ll Do

• Build and ship full-stack features across the product as you ramp up on the platform
• Develop a thorough understanding of our systems, data models, and business logic
• Identify high-leverage automation opportunities as you learn how the platform works
• Design and build AI agents and automated workflows using modern AI tooling
• Integrate LLMs into product workflows in ways that are reliable and production-safe
• Evaluate, iterate, and improve AI systems based on real-world performance
• Collaborate with product and engineering to solve user-facing problems
• Help define what effective, responsible AI engineering looks like at our company

Required Skills & Experience

• 5+ years of full-stack development experience, with a proven ability to own features end-to-end
• 1–2 years of hands-on AI engineering experience building and shipping LLM-powered systems in production
• Experience with at least one major AI orchestration framework such as LangChain, LangGraph, or AWS Bedrock
• Familiarity with LLM APIs (OpenAI, Anthropic, etc.), vector databases, RAG pipelines, and agent frameworks
• Strong software engineering fundamentals, including system design, testing, debugging, and clean code practices
• Clear communicator who can work across product and engineering teams

Who You Are

• Genuinely curious about how systems work, and not just how to layer AI on top of them
• Comfortable starting as a full-stack engineer and growing into AI engineering as you learn the product
• Thoughtful about where AI adds real value and where it doesn’t
• Someone who takes ownership and doesn’t wait to be told what to improve
• Excited by the idea of being the person who shapes how an entire company thinks about AI

What Success Looks Like

• 0–3 months: You’re shipping product features independently and have a strong mental model of how the platform works
• 3–6 months: You’ve shipped your first AI-powered workflow or agent into production
• 6–12 months: You’ve automated multiple high-impact workflows and are proactively identifying the next wave of opportunities

At Sharebite, we are committed to providing competitive pay in line with industry and market standards. The base compensation range for this role is $110-$130k per year, however actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and location. Salary is just one component of Sharebite's total compensation package, which includes equity, multiple health insurance options, and a wide range of benefits, including a daily meal stipend.

About Sharebite

Sharebite is the leading meal benefits platform built exclusively for companies to feed their employees. Our platform allows employees to order meals from any restaurant while streamlining all of the ordering & billing requirements for the company. Every meal ordered through the Sharebite platform results in a meal donation to local partners like City Harvest and Feeding America to help combat food insecurity. To date, Sharebite has donated over 15 million meals.

About the Role

As Director of Logistics Operations at Sharebite, you’ll own the end-to-end delivery and fulfillment experience that powers thousands of daily meals for companies across the country. You’ll lead the full Logistics Operations organization—including fulfillment and on-site operations—and evolve Sharebite’s delivery model from primarily third-party to a high-performing hybrid model by standing up and scaling an in-house driver fleet.

This role blends operational rigor, systems thinking, and hands-on leadership. You’ll rebuild core components of our logistics engine—from dispatch and driver assignment to restaurant handoff, last mile and “final 30 feet,” on-site execution, customer experience, ETA accuracy, and live tracking. You’ll also create predictable, repeatable processes that enable Sales, Customer Success, and the broader organization to launch confidently. You are the ultimate backstop for delivery performance at Sharebite.

What You’ll Do

• Lead and develop the Logistics Operations team across fulfillment and on-site operations; build a culture of high ownership, strong judgment, and continuous improvement—where ICs are operators who solve problems, not button clickers.
• Stand up and scale Sharebite’s in-house driver fleet to transition from a fully third-party model to a hybrid in-house/third-party system; own the build from hiring and onboarding through scheduling, performance management, and cost/quality optimization.
• Overhaul logistics workflows end-to-end, including dispatch/DSP and driver assignment, restaurant/driver handoff, last mile and “final 30 feet,” on-site operations, customer experience, ETA accuracy, and driver tracking.
• Build reliable, predictable operating processes that other teams can trust and sell against; clearly document how things work, define expectations and inputs for pilots/trials/launches, and ensure smooth execution from day one.
• Lean aggressively into AI and automation in partnership with the Director, Customer Care; design an AI-first model for live order operations that reduces manual work, improves consistency, and scales intelligently.
• Drive accountability and raise the bar continuously by evaluating roles, scope, and workflows with an eye toward “lifting the floor”; invest in top performers, coach decisively, and make hard calls when standards aren’t met.
• Partner cross-functionally with Product, Engineering, Sales, Customer Care, and Restaurant Success to surface operational insights, translate them into requirements, and ensure logistics realities shape roadmap and go-to-market plans.
• Own key operational metrics and reporting by defining KPIs and building the mechanisms to track, improve, and forecast performance across on-time delivery, order quality, driver productivity, customer satisfaction, and unit economics.
• Serve as the primary escalation point for delivery operations, solving high-severity issues in real time and implementing systemic fixes to prevent recurrence.

Required Skills & Experience

• 7+ years in logistics, operations, or supply chain, with 3+ years leading teams across multiple functions and/or geographies.
• Demonstrated experience building and scaling delivery operations, ideally including launching an in-house fleet and operating in a hybrid in-house/third-party environment.
• Strong command of last-mile operations fundamentals, including dispatch, routing, driver performance, vendor/DSP management, incident response, and on-site execution.
• Exceptional people leadership: a track record of developing talent, building high-performing teams, delivering candid feedback, and maintaining high standards through thoughtful performance management.
• Operational systems and process excellence: ability to design repeatable workflows, document them clearly, and scale execution across changing conditions and high volume.
• AI/automation fluency: proven ability to identify repeatable work, translate it into automation opportunities, and partner with technical teams to implement AI-driven workflows.
• Data-driven operating cadence: comfort defining metrics, building dashboards, diagnosing issues with data, and translating insights into concrete changes to process and tooling.
• Strong cross-functional influence: ability to align stakeholders, communicate tradeoffs, and convert operational complexity into clear plans across Product, Engineering, and Customer-facing teams.
• Bias for action and full ownership: you move quickly, operate well in ambiguity, and take accountability for outcomes.
• Relevant domain experience preferred: food delivery, on-demand logistics, hospitality operations, or other time-sensitive service environments.
• Strong technical aptitude: comfort working with dispatch tools, tracking systems, workflow automation, and operational platforms (and knowing what “good” looks like).
• Excellent written and verbal communication: clear documentation, crisp updates, and the ability to tailor communication from frontline operators to exec stakeholders.

At Sharebite, we are committed to providing competitive pay in line with industry and market standards. The base compensation range for this role is $145-175k per year; actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, and location. Salary is just one component of Sharebite’s total compensation package, which includes equity, multiple health insurance options, and a wide range of benefits—including a daily meal stipend.

About Sharebite

Sharebite is the leading meal benefits platform built exclusively for companies to feed their employees. Our platform allows employees to order meals from any restaurant while streamlining all of the ordering & billing requirements for the company. Every meal ordered through the Sharebite platform results in a meal donation to local partners like City Harvest and Feeding America to help combat food insecurity. To date, Sharebite has donated over 15 million meals.

The Role

As a Senior Rev Ops / Salesforce Product Owner, you will be a key member of Sharebite’s Growth (Revenue) Operations team, responsible for the stability, scalability, and continuous improvement of our Salesforce platform and the analysis of data within to improve processes and increase ROI. This is a hands-on, business-facing role that combines day-to-day administration with ownership of data quality, process improvement, and internal projects.

You’ll partner closely with Operation and Growth teams. You will lead the initiative to help enforce best practices, maintain high data integrity, and ensure Salesforce remains a reliable and intuitive system for our users. This role is ideal for someone who enjoys operational ownership, problem-solving, and building scalable solutions.

User experience is critical to us. You should enjoy supporting users, designing thoughtful solutions, and translating evolving business needs into clean, maintainable Salesforce configurations.

What You’ll Do

This is a varied business facing role, with the following responsibilities:

• Track KPI's of the Growth Team (i.e. quota attainment, pipeline coverage, etc.)

• Analyze data and work with leadership to improve processes and increase ROI

• Own the ongoing administration, upkeep, and optimization of Salesforce

• Partner with business stakeholders to gather requirements and propose scalable solutions

• Manage user access, licenses, roles, permissions, and security settings

• Maintain ticketing workflows, prioritize requests, and help plan the Salesforce roadmap

• Enforce data hygiene standards and perform regular quality checks

• Configure and maintain Salesforce features including fields, page layouts, record types, automations, dashboards, and reports

• Support internal projects in collaboration with other business teams and leadership

• Provide end-user support, training, and documentation to improve adoption and satisfaction

• Monitor and maintain the health of Salesforce integrations, partner with engineering and other teams on integration-related projects across connected systems, and develop a working understanding of AI and data tools to enrich, consolidate, and improve data quality for reporting and analysis.

Required Skills and Experience

• Bachelor’s degree or equivalent professional experience

• Certified Salesforce Administrator (or actively pursuing)

• 4+ years of hands-on Salesforce administration experience (SFDC)

• Strong working knowledge of Salesforce configuration, security, and data model

• Experience working with ticketing systems and project management tools

• Understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules)

• Experience implementing Salesforce configuration changes including (but not limited to): Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards, with a focus on flows, improving UX, reporting, and tracking revenue KPI's

• Experience supporting Salesforce integrations and working with adjacent systems

• Experience writing release notes & training guides for the team

• Strong interest in developing data and AI skills to improve data quality, reporting, and operational insights.

At Sharebite, we are committed to providing competitive pay in line with industry and market standards. The base compensation range for this role is $110k - $125k per year, however actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and location. Salary is just one component of Sharebite's total compensation package, which includes equity, multiple health insurance options, and a wide range of benefits, including a daily meal stipend.

About Sharebite

Sharebite is the leading food ordering platform built for companies to feed their employees. Our platform allows their employees to place meal orders with their favorite restaurants while helping to combat food insecurity in local communities. Every meal ordered on Sharebite results in a meal donation through local partners like Feeding America and City Harvest, and to date, we have donated over 15 million meals. 

Being well fed is an essential ingredient for employee wellbeing, team performance, and company culture. Join our team and help bring do-good, feel-good eating to the world.

About the Role

As a Customer Care Associate, Group Orders you will take part in ensuring the highest level of support for our Group Order clientele. You will receive training to be fully versed on the Sharebite order platform, learn restaurant dynamics and operations, as well as develop Customer Support best-practices. This is a specialized role that is responsible for overseeing the flawless execution of daily Group Orders by being the ultimate resource for both our clients, and our restaurant partners. If you’ve ever wanted to engage in specialized Customer Support, or work at a fast-paced growing startup, this is a role for you!

What You’ll Do 

• Work directly with our restaurant partners to resolve real-time order-related issues.
• Respond to customer emails & phone calls in a fast-paced, time-critical manner.
• Ensure that Group Order operations, procedures, and systems are adhered to.
• Constructively handle or supervise order escalations and customer complaints.
• Work with management & leadership to develop and improve methods and strategies to support rapid team and platform growth.
• Be a resource to both our prestigious clients and to our valued restaurant partners, regarding all aspects of daily Group Order operations.

Required Skills & Experience 

• Excellent phone skills - you feel comfortable and confident with on-the-phone work.
• Empathy - you are able to identify with customer dilemmas and assist in a competent and compassionate manner.
• Collaborative - you are excited to work with a close-knit team that strives to achieve common goals on a daily basis.
• Assertive - you will be entrusted to uphold Sharebite standards of service, and must feel comfortable standing tall when communicating to both customers and restaurant partners.
• Meticulous written and verbal communication skills - you are able to assess and respond succinctly, relevantly, and professionally to customer emails.
• Coachable - you appreciate the value of feedback and seek opportunities to learn, grow, and push yourself to the edge of your comfort zone in pursuit of your own development.
• Dynamic - you must be comfortable with ambiguity and able to think dynamically to solve problems on the fly. You can take core concepts and apply them to any situation.

At Sharebite, we are committed to providing competitive pay in line with industry and market standards. The base compensation range for this role is $45k - $54k per year, however actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and location. Salary is just one component of Sharebite's total compensation package, which includes equity, multiple health insurance options, and a wide range of benefits, including a daily meal stipend.