About the Team
SevenRooms is a hospitality technology platform that powers restaurant operations and marketing, and was recently acquired by DoorDash! The SevenRooms product enables operators to automatically drive revenue & profitability by leveraging data to build direct relationships, deliver exceptional experiences, and increase repeat business.
The Sales Enablement team, under the In-Store Strategy & Operations organization, enables the productivity of our sales and go-to-market organizations through alignment with capital OKRs and a 360-degree enablement strategy that encompasses activation across process, product, skill, GTM strategy and tooling. Through partnerships with Sales, Customer Success, Product, Marketing, and Operations, we design and deliver critical enablement programs that activate the business to drive sales performance and contribute to DoorDash’s overall success.
About the Role
As a Specialist, you will support ongoing regional field enablement efforts for our In-Store line of business. Your role will focus on delivering our customer facing teams the training they need to drive performance and consistency across the customer journey.
Embedded in your region, you will act as a bridge between our central strategy organization and teams on the ground, partnering closely with senior enablement managers and Pre/Post sales leaders. You will deliver engaging training on our product, market positioning, value proposition, and internal processes, creating feedback loops to ensure continuous improvement.
This role wears a lot of hats, executing new hire training programs, reinforcing product knowledge, reviewing customer calls to identify coaching opportunities, and facilitating workshops to drive adoption of best practices across the team.
Your primary focus is enabling frontline teams to be more effective — improving ramp speed, increasing win rates, boosting customer retention metrics, and driving expansion and upsell performance.
You are excited about this opportunity because...
- You enjoy supporting sales and post-sales teams by improving the way they work — helping them operate more efficiently, confidently, and consistently.
- You are energized by enabling In-Store sellers and Customer Success teams with the right messaging, training, and best practices to drive stronger performance.
- You’re passionate about training and can deliver engaging live instruction with confidence and clarity to maximize impact.
- You take pride in reinforcing high standards of execution, and are excited to gather feedback from frontline teams, identify friction points, and turn insights into action.
- You want to contribute to a culture of performance excellence by ensuring the In-Store team is aligned, prepared, and equipped to win.
- You enjoy supporting continuous learning and skill development that improves ramp speed, win rates, and long-term revenue growth.
Qualifications:
- 1–3+ years of experience in enablement, sales, customer success, or a related go-to-market support function.
- Experience working with sales systems such as Salesforce, Gainsight, Gong, Outreach, or related tools preferred.
- Ability to translate playbooks and processes, into engaging and impactful learning experiences.
- Experience supporting sales or post-sales teams, ideally in a fast-paced environment.
- Strong project coordination skills with the ability to work independently and handle multiple workstreams simultaneously.
- Excellent written and verbal presentation skills, especially in explaining systems, processes, or technical concepts.
- Comfort working cross-functionally with Sales, Product, Sales Ops, and RevOps teams.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
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About SevenRooms
In 2011, Joel Montaniel, Allison Page, and Kinesh Patel founded SevenRooms after noticing that hospitality operators were missing a critical ingredient in the systems they were using to run their business: guest data. What began as a mission to help restaurants better understand and serve their guests evolved into a powerful platform used by merchants around the world.
With best-in-class tools for marketing, operations, and guest experience — all deeply integrated with its industry-leading CRM — SevenRooms empowers operators to drive revenue, streamline operations, and deliver experiences that keep guests coming back.
In 2025, DoorDash acquired SevenRooms to strengthen its in-store strategy and expand its merchant-first offerings. The combination brings together DoorDash’s scale, reach, and digital innovation with SevenRooms’ in-store capabilities to support hospitality businesses across every channel — from discovery and delivery to on-premise dining.
As DoorDash builds out its in-store capabilities, SevenRooms plays a central role in enabling merchants to grow their businesses and connect more meaningfully with guests, whether they’re ordering online or dining in. This move reflects DoorDash’s broader commitment to empowering local businesses, fostering stronger connections between consumers and the places they love, and building technology that meets merchants — and their customers — wherever they are.