About Sensei:

Founded by Dr. David Agus and Larry Ellison, our ecosystem of products and experiences is designed with one intention: to empower you to grow welland lead the world toward greater wellbeing.

Based on Dr. Agus’ philosophy, Sensei believes we can guide our guests to greater wellbeing by offering experiential movement, rest and nourishment classes and programs. The launch of the Retreats wellness brand took place on Lana’i, Hawaii in partnership with Four Season’s lodging and food offerings by Nobu. In this location, Sensei Lāna'i offers world class services in spa, fitness, movement, nutrition, meditative, enrichment and body assessment facilities. Sensei programs and continuing learning sessions are high-touch, evidence-led and supported by the latest technology. 

Position Description

Sensei Lāna'i is seeking expert Massage Therapists to join our team. Sensei’s Massage Therapists report to the Spa Manager and are responsible for providing high-quality treatments for our guests. The Massage Therapist is responsible for the delivering of services and standards and upkeep of all SOPs and Protocols. All efforts are being directed towards guest satisfaction, safety, sanitation, proper technical procedures and professionalism.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Administer professional massage and body treatments to guests

• Works with management to develop standard operating procedures (SOP) for hale set up and breakdown

• Works with management to update and /or create treatment protocols

• Enforce sanitation protocols amongst staff

• Drives guest service standard training

• Participates in regular audit of team standards

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Education and/or Experience

• High School Diploma or GED required

• At least 3-5 years of massage experience in a luxury hospitality environment

Required Technical / Other Skills and Abilities

• Performs additional related duties as requested by a manager at any time

• Must maintain flexibility and be able to work varied shifts, including mornings, evenings, weekends, and holidays

• Strong written and verbal communication skills

• Friendly demeanor, great smile, energetic, calm, and empathetic

• Able to make sound decisions when in a stressful situation

• Organized and able to prioritize

• Must be able to operate equipment, including: an iPad, computer, and be able to text message

• Responsible to set up equipment and clean equipment

Required Licenses/Certifications

• Massage license from the State of Hawaii

• Esthetician license from the State of Hawaii, desirable.

Must present certification in specific modalities upon hire

Modalities Preferred:

• Floor Thai & Table Thai
• Watsu
• Lomi Lomi
• Hot Stone
• Deep Tissue
• Sports Therapy
• Hapai (Pre-Natal)

PHYSICAL REQUIREMENTS

The physical requirements described on the attached “Physical Requirements of Position” chart are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Must be able to bend, stretch, sit, stand, and walk for extended periods of time, at least 5,000 steps a shift, up and down stairs, in all lighting, indoors and outdoors.
• Ability to push and pull equipment.
• Ability to climb stairs, bend, stretch, reach above shoulders, kneel, twist, and grip items.
• Ability to lift and carry 30 pounds

Living and Working on the Island of Lānaʻi

Lānaʻi is the third-smallest island in the Hawaiian Islands and home to a close-knit family-orientated community of approximately 3,300 residents contributing to its strong sense of community and local pride.  98% of the island is owned by Oracle founder and Sensei Wellness co-founder Larry Ellison, who also owns both on-island Four Seasons resorts located just under 9 miles from each other and the average speed limit in the city is 20 mph.   

Lanai is home to one K-12 school, a gas station, a few owner-operated eateries and sundries stores, a two-screen movie theatre, and the newly renovated Lāna’i City Bowling Alley.

Working on Lānaʻi offers a unique opportunity to be part of a small, collaborative team in a setting where community and connection matter. This lifestyle is best suited for individuals who are excited by serene island living, no stoplights, and are intentionally seeking a slower paced lifestyle.  For those who choose it with intention, living and working on Lānaʻi can be deeply rewarding, offering meaningful work, strong relationships, and a rare sense of place.

CONFIDENTIAL INFORMATION

This position has access to confidential information – (such as customer personal data, medical records, etc.)

Traits We Value

• Loves a good challenge
• Resourceful and adaptable
• A strong sense of curiosity
• Embraces feedback and constantly seeks to improve
• Collaborative and knows how to get things done as part of a team

Compensation & Benefits

• Competitive Hourly Rate
• Medical, Dental, and Vision Insurance
• Life Insurance
• 401k Matching and FSA plans
• Uniforms Provided
• Access to Meditation,Yoga and Fitness classes when off duty
• On Property Gym Access
• Discount on Spa services
• Complimentary Employee Lunch
• Monthly Wellness Reimbursement
• Relocation Assistance
• Tuition Reimbursement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, sex (including gender identity or expression; pregnancy, childbirth, or related medical conditions), sexual orientation, age, religion, color, ancestry, disability (including association or relationship with an individual with a disability), marital status, National Guard obligation, genetic test results, arrest and court records, reproductive health decision, domestic or sexual violence victim status, breastfeeding requirements, assignment of income for child support obligations, or credit history or report.

Responsibilities:

The Movement Guide will work in conjunction with all other wellness disciplines including but not limited to movement, nutrition, mindset, spa, yoga, meditation, and other wellness team members in a luxury retreat setting, while leveraging evidenced-based content and technology deliver the best practices in exercise sciences.

At Sensei, we balance purpose with play. Guests enjoy health coaching, 1:1 nutrition, movement, meditation and mindset sessions, body treatments, insight sessions, workshops, and a variety of outdoor activities – all designed to expand awareness and connection. The Sensei Guide works in multidisciplinary collaboration and is responsible for managing and coordinating activities of each guests’ wellness journey. This position is an integral leader of the guest experience, leveraging data, self-awareness, self-efficacy, and safety to deliver guided sessions. Combining spaces and environments to imbue feelings of safety and ease; domain expertise to interpret objective data and craft a personalized wellness plan; and health coaching to communicate this information in an empowering, affirming manner. Sensei has designed the guide program to manage the guest experience by supporting our guest in achieving greater wellbeing.

Responsibilities:

• Direct and monitor the end-to-end guest experience, from initial consultation and assessment to their last send off session for life after Sensei
• Proactively connect with guests throughout their stay to provide touch points on their wellness journey
• Conduct Guide specific services, including but not limited to, My Intention, My Wellbeing, My Plan, Pre-Arrival and Post-Stay calls
• Support property wellness learning & development for hotel and wellness team members to ensure that all are versed in the wellness philosophy of Sensei and update on new wellness offerings
• Lead property wellness program and engage with the corporate wellness program as needed
• Support all areas of movement and take ownership over guide and movement spaces, equipment and programming.
• Support corporate and property program development, training, and launches
• Assist with research & program development to support guest education
• Onboard and mentor new Sensei guide and Movement Practitioner team members
• Use principles of behavior change, active listening, open ended questioning, and health coaching to support guests in pursuing their personal growth
• Team subject matter expert in their field of study.
• Offer the highest caliber coaching and guidance to guests in private, semi-private and group sessions, including experience or class preparation and breakdown
• Conduct experience sessions using the current technology systems offered, which may include, but is not limited to (experience preferred; hands on training provided): Hand Dynameter, Force
• Plate Assessments, VO2 Metabolic Testing, Movement Screening, Whoop, SECA, Thermography, and others as assigned.
• Conduct all path specific sessions including but not limited to; insight sessions, workshops, biomarker sessions, post stay sessions, 1:1s, semi-private and group experiences
• Conduct all path specific classes available on the property weekly activity calendar
• Create and own educational content to further educate and engage guests, which may include videos, audio recordings, handouts, presentations, or other as assigned
• Design specialized sessions for a range of guests
• Continuously stay up to date on scientific research and trends and provide memo of research findings as requested
• Evaluate program effectiveness, utilizing guest feedback, and suggest updates to programming based on that feedback
• Have an evidence-led approach to all experiences
• Remain proficient in all computer software systems and notetaking required by your position
• Record guest progress as applicable and collaborate with multidisciplinary teams
• Maintain working spaces and general care and cleanliness of guide and wellness spaces and equipment including a regular cadence of maintenance duties
• Maintain complete confidentiality in all guest/program matters in accordance with company policies
• Maintain all Policy & Procedures and follow Resource Document processes for all classes and private sessions
• Participate in bi-monthly Path meetings
• Collaborate with teammates & coworkers to ensure a seamless guest experience and enhance service delivery
• Ensure confidentiality, ethics, and client trust is always protected
• Act as a Sensei ambassador for team, guests, partners, events (on & off property) and media
• Engage in media and promotional opportunities such as interviews, social media, video demonstrations and special events. Allow use of likeness in promotional materials.
• Ensures all guest requests are communicated and completed
• Ability to move, bend, and stretch as job requires
• Ability to monitor and observe client performance indoors and outside in daylight and lowlight evening conditions
• Must be able flexible hours and work weekends, and holidays
• Leadership – Maintain a positive, upbeat role, promote and exemplify Company values and represents departmental objectives and interests to internal and external customers
• Customer Service – Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner
• Teamwork - Develop and promote teamwork and cooperation among co-workers
• Safety – Comply with established safe work practices and attend to all safety-related training provided or made available by the Company
• Other duties as assigned

Requirements: 

• Proficiency in multiple movement modalities
• Experience with various populations and ability levels
• Familiarity with lab assessments such as VO2 max, FMS, gait analysis, and force plates
• Accredited certification in health or wellness coaching
• Passion for personal and professional development
• Proficient in Apple iOS, Office 365, and/or technology systems
• Strong time management skills
• Ability to create and deliver educational content
• Demonstrated leadership, professionalism, and service orientation
• Friendly demeanor, energetic, calm, and empathetic
• Ability to make sound decisions in stressful situations
• Organized and able to prioritize

Qualifications:

• Bachelor’s in Exercise Physiology, Kinesiology, Athletic Training, or Physical Therapy and Professional Certification from ACSM, NSCA, NASM and seven years of experience or Master’s degree in related field and three years of applied experience
• Certified practitioner in fitness, yoga, or meditation from respected credentialing body
• Experience in hospitality and destination travel

Traits We Value: 

• Commitment to a healthier living environment and embracing the Sensei Way and philosophy espoused and science identified in Dr Agus’ teachings and writings
• Collaborative mentality and the ability to recognize how to get things done as a team
• Self-confidence and composure to accept critique, process it, and apply the learnings to improve
• Resourceful and adaptable, understanding that a big idea can come from anywhere
• Open to learning, developing new skills and professional experiences
• Loves a good challenge 
• A strong sense of curiosity 
• Embraces feedback and constantly seeks to improve 
• Collaborative and knows how to get things done as part of a team 

Compensation & Benefits  

• Competitive Salary 
• Robust and comprehensive Health Insurance 
  • Medical (100% paid HMO), Dental, Vision, Life, Disablity insurance and Voluntary Insurance Plans 
• Employee Assistance Program 
• 401k Plan Matching 
• Tax Savings Benefits Plans 
  • Pre-tax 401k Matching Plan 
  • Healthcare Flexible Spending Account (FSA) Saving Plan 
• Wellbeing Benefit - Monthly allowance for wellness/wellbeing related expenses 
• Employee Discount Program 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, sex (including gender identity or expression; pregnancy, childbirth, or related medical conditions), sexual orientation, age, religion, color, ancestry, disability (including association or relationship with an individual with a disability), marital status, National Guard obligation, genetic test results, arrest and court records, reproductive health decision, domestic or sexual violence victim status, breastfeeding requirements, assignment of income for child support obligations, or credit history or report.