YOU WILL BE WORKING ON:

Facilities Operations Support

• Assist in the daily monitoring of building systems such as air-conditioning, lighting, lifts, plumbing, fire safety systems, and electrical infrastructure.
• Support routine inspections of premises to identify maintenance issues, defects, cleanliness concerns, or safety hazards.
• Help track preventive maintenance schedules to ensure equipment servicing is completed on time.
• Participate in site walkabouts with the facilities team and contractors.

Maintenance Coordination

• Receive and log maintenance requests from internal departments, tenants, or event teams.
• Coordinate with external vendors and contractors for repair works, servicing, or inspections.
• Follow up on job completion timelines and service quality.
• Maintain records of maintenance history, quotations, service reports, and warranty documents.

Administrative & Documentation Duties

• Update filing systems for contracts, licenses, floor plans, compliance reports, and maintenance documentation.
• Prepare meeting minutes, internal reports, and presentation materials.
• Support procurement documentation such as purchase requisitions, quotation comparisons, and invoice tracking.
• Assist in budget tracking for maintenance expenses and operational costs.

Workplace Safety & Compliance

• Support compliance checks relating to workplace safety regulations and fire safety requirements.
• Assist with emergency preparedness exercises, evacuation drills, and safety awareness initiatives.
• Help ensure contractors comply with safety procedures when performing on-site works.
• Participate in risk assessment reviews and incident reporting processes where required.

Space & Venue Readiness

• Assist in preparing venues, common areas, meeting rooms, and event spaces for daily operations or special programmes.
• Coordinate with operations teams to ensure facilities are clean, functional, and event-ready.
• Help inspect furniture, fixtures, and equipment before and after events.

Sustainability & Improvement Projects

• Support green initiatives such as energy-saving campaigns, waste management programmes, or recycling efforts.
• Collect data on utilities consumption such as electricity and water usage.
• Assist in research for smart building solutions, operational efficiencies, or facility upgrades.
• Contribute ideas for improving user experience within the building environment.

Stakeholder Communication

• Liaise professionally with contractors, service providers, tenants, and internal departments.
• Respond to facility-related enquiries in a timely manner.
• Provide frontline support during operational issues such as equipment breakdowns or urgent repairs.

YOU WILL BE WORKING ON:

• Plan and execute integrated marketing campaigns across Brand and Membership, spanning digital and on-ground touchpoints
• Drive end-to-end campaign delivery, from ideation and content development to execution, optimisation and post-campaign analysis
• Support key brand moments, launches and activations that strengthen *SCAPE’s positioning as a space for youth, by youth, with youth
• Safeguard and operationalise *SCAPE’s brand identity across spatial, digital, and experiential touchpoints, ensuring consistency with the Brand Playbook
• Collaborate with designers, agencies and partners to develop compelling, youth-relevant creatives and content
• Drive growth and engagement of *SCAPE’s membership ecosystem through campaigns, content and partner collaborations
• Build and nurture youth communities across digital and on-ground platforms, driving participation, retention and advocacy
• Support optimisation of *SCAPE’s digital platforms (e.g. website, app) to enhance user experience, discoverability and conversion
• Monitor, analyse and report on campaign and platform performance, translating data into actionable insights and improvements
• Manage budgets, quotations and vendor processes, with accuracy, accountability and operational efficiency

WHO YOU ARE:

• 1–3 years preferred, ideally in a marketing, brand management and/or CRM/membership operations
• A proactive self-starter who can think strategically and execute hands-on, turning ideas into impactful campaigns and experiences
• Strong collaborator with effective stakeholder management skills, able to work seamlessly across internal teams, partners, tenants and vendors to deliver integrated outcomes
• Detail-oriented with sound budget awareness and vendor management capabilities, ensuring quality, efficiency and accountability in execution
• Passionate about youth culture, branding and experiential marketing, with a strong instinct for what resonates with youth audiences
• Digitally savvy, with working knowledge of website optimisation (UX/UI, content) and performance tracking and analysis to continuously improve user journeys and conversion
• Able to build and grow communities across digital and membership platforms, driving engagement, retention and advocacy within the *SCAPE ecosystem
• Good eye for design and familiarity with tools such as Adobe Creative Suite or Canva, with sensitivity to brand consistency and visual storytelling
• Adaptable and hands-on, with willingness to work evenings and weekends when required to support events, activations and key programmes

YOUR ROLE:

Support for SYFF and other programming. This would include meeting partners, helping to run events on the ground, as well as assist with logistics and paperwork as necessary.

YOU WILL BE WORKING ON:

• Setup and manage event logistics & operations, such as venue bookings, sourcing & negotiating with vendors & suppliers, perform on-site and off-site registration, including:
• Call for proposals (RFP) / Invitation to Quote (ITQ);
• Collation of surveys and post-event reports from participants, partners & community leaders;
• Ensuring database and event calendar is up to date;
• Update monthly reports;
• Pre & post-event reviews and presentations;
• Work with Estates team to ensure smooth running of events, including but not limited to application of appropriate permits and licences; coordination with 3rd party vendors and contractors, etc.;
• Work with Marketing to promote engaging marketing content on assigned programmes/projects, for EDMs, social media and other digital platforms;
• Able to commit time for events purposes occasionally after hours and over the weekend;
• Interest or experience in events management and/ or the arts will be looked upon favourably

WHO YOU ARE:

• Interest in media, business, marketing or event management.
• Team player with good networking, communication, and interpersonal skills to be able to work with a diverse set of people including staff, commercial and non-commercial partners.
• Good comprehension of current youth consumer trends
• Positive attitude with high degree of professionalism, creativity, and resourcefulness
• Must be creative, self-motivated, disciplined and able to work both independently and in teams

YOU WILL BE WORKING ON:

• Assist in tracking programming workplans and budget utilisation.
• Help prepare monthly and quarterly reports for internal and external stakeholders, such as Youth Division (YD)/MCCY.
• Support efforts to streamline and improve reporting tools for effective deliverable monitoring.
• Assist in the development of key performance indicators (KPIs) and metrics to assess the impact of strategic initiatives.
• Provide support in preparing and submitting funding applications and organisational strategies.
• Assist other departments with submissions to agencies like NAC, NCSS, and IMDA.
• Assist in organizing Board-related activities, including the Annual General Meeting, Board Renewal processes, and procurement tasks.
• Help coordinate with the Company Secretary on filings and Board-related matters to ensure compliance.
• Help curate meeting agendas, compile materials, take notes, and follow up on action items.
• Maintain records of Board decisions, resolutions, and actions.
• Support the review of policies, frameworks, and procedures to strengthen governance.
• Assist in preparing governance reports and updates for stakeholders such as the Board of Directors and regulatory bodies.
• Help respond to audits and Requests for Information (RFIs) from YD/MCCY and regulators.

WHO YOU ARE:

• 1+ year of relevant experience, including internships. Prior experience / education in business, strategy or operations advantageous.
• Resourceful, and able to work independently as well as a team member to meet deadlines.
• Good written and verbal communication skills, with the ability to connect, build rapport and negotiate effectively with diverse stakeholders
• Prior work experience in youth development and/or passion for youth development work is a plus

YOU WILL BE WORKING ON:

• Assist DIT team in projects implementation
• Update the automation process for internal DIT workflow

WHO YOU ARE: 

• Background in Information Technology or Data
• Strong communication skills – both verbal and written. 
• Self-motivated, organised, and willing to learn.

YOUR ROLE:

Reporting to the Senior Manager, Engagement, you will play a key role in building and empowering a vibrant community of youths, fostering strategic collaborations, and optimising *SCAPE’s physical spaces to support youth development.  

YOU WILL BE WORKING ON:

Business Development & Partnership

• Help build and maintain relationships with stakeholders, ensuring that partnerships align with *SCAPE's mission and contribute to long-term collaboration.
• Assist in tracking and evaluating the success of engagement activities, gathering data and feedback to support improvements.
• Provide support for event logistics, working with internal teams to ensure smooth execution and helping to resolve any issues that arise during events.
• Support Advertising & Promotion (A&P) activities by working with the marketing team on campaigns, tenant communications, and managing tenant directories and notices.
• Support the organisation’s youth engagement mission by working with other programming colleagues to identify and work with youth-orientated enterprises to host events at venues.
• Assist in attracting and engaging potential advertisers to drive advertising revenue and contribute to content management tasks.

Tenant & Lease Management

• Support the management of tenant relationships across retail and institutional spaces, ensuring smooth day-to-day operations and fostering strong, long-term partnerships.
• Work closely with the Estate Team to coordinate maintenance, facilities support, and operational matters, while assisting in resolving tenant concerns or disputes in a timely and professional manner.
• Assist in the administration and monitoring of tenancy matters, including preparation of tenancy-related documents, coordination of lease agreements, and ensuring compliance with operational guidelines.
• Support tenant engagement initiatives by maintaining regular communication with tenants, gathering feedback,and identifying opportunities to enhance tenant satisfaction and collaboration within the *SCAPE ecosystem.
• Assist the Head of Department in managing strategic collaboration partners and tenants, including following up on discussions, coordinating agreements, and tracking key deliverables and commitments.
• Monitor tenant activities and space utilisation to ensure alignment with *SCAPE’s programming objectives and youth engagement mission

Youth Community Outreach and Advocacy Initiatives

• Help build vibrant youth communities by supporting their involvement in collaborating, leading, and managing spaces and activities at *SCAPE, while fostering a sense of belonging and commitment to *SCAPE. 
• Assist in creating and implementing plans to engage new communities that are not currently connected with *SCAPE. 

WHO YOU ARE:

• At least 2 years of relevant working experience in engagement, partnership or business development 
• Team player with good networking, communication, and interpersonal skills to be able to work with a diverse set of people including staff, commercial and non-commercial partners. 
• Good comprehension of current youth consumer trends 
• Tactful and diplomatic with a proven ability to negotiate and resolve conflict 
• Good interpersonal skills to establish connections with different internal and external stakeholders, and to possess the ability to persuade, motivate and influence these stakeholders to better meet the strategic goals of *SCAPE and MCCY.   
• Positive attitude with high degree of professionalism, creativity, and resourcefulness. 

YOU WILL BE WORKING ON:

Marketing & Digital Initiatives

• With the guidance of senior manager, lead the development of the marketing strategy and formulation of marketing plan to achieve the business goals set out by the organisation.
• Collaborate with agency partner or team members on achieving paid and owned media amplification for *SCAPE and related programmes and initiatives on all external facing communications. 
• Manage relationship with suppliers and stakeholders for creative production, advising branding guidelines, propose design solution and execute creative direction. 
• Develop SOP Manage SCAPE's online presence, including the website, social media channels, and digital content.
• Conduct market research and gather customer insights to inform marketing strategies and content.
• Engage with *SCAPE's target audiences, including youth, creatives, and the local community, to understand their needs and preferences.
• Develop compelling and relevant creative content for *SCAPE’s traditional and digital platforms, including those of the Somerset precinct.
• Develop strategic and tactical concepts and create high quality visual designs and motion graphics for web, print and outdoor advertising spaces, e.g. brochures, posters, banners, advertisement, logos, etc. 
• Develop regular reports and analysis with data-driven insights for stakeholders that evaluate campaign performance, measure ROI, and identify areas for improvement.
• Oversee installation and assist with the production of outdoor media, collaterals and gifts.

Branding & Public Relations

• Ensure brand consistency across all communication touchpoints and facilitate timely updates/refreshes on *SCAPE’s brand assets, and those of the Somerset precinct, when required.
• Manage brand assets and maintain brand repository on SharePoint.  
• Build mutually beneficial relationships between *SCAPE and key media contacts, youth-sector organisations, etc. 
• Develop written materials, including editorial content, press releases, media Q&A and holding statements, as required.
• Provide timely responses for day-to-day media relations/media requests and during crisis situations for the Somerset precinct and *SCAPE, along with public enquiries and feedback, on both traditional and digital feedback channels.

Team Management & Internal Collaboration

• Develop branded templates, graphics, and other collateral to maintain a consistent visual identity across internal communications.
• Work closely with other *SCAPE departments, such as Programming, Engagement, and Planning, to ensure a cohesive and user/customer-centric approach to marketing.
• Provide marketing expertise and support to help other teams effectively promote their initiatives and engage their target audiences.
• Facilitate the sharing of best practices, success stories, and other valuable information among internal teams and stakeholders.

WHO YOU ARE:

• At least 4 years of relevant working experience in either marketing, creative/design services, content production, media planning, corporate communications, public relations (in-house or agency) or journalism. 
• Familiar with market research, data analytics, design thinking and testing, and adapt in leveraging these insights and emerging technologies to develop customised and targeted communications and marketing deliverables with strong brand resonance.
• Has a strong understanding of emergent media platforms, media and digital media trends. 

Are you excited to make a difference in the lives of young people, inspiring and supporting them as they explore new possibilities and unleash their creativity?

At *SCAPE, we're always looking for talented, driven, and creative individuals who share our commitment to empower our youth. Joining our Talent Community allows you to stay on our radar for potential opportunities as they arise. When a role becomes available that matches your skills and experience, we will reach out to you directly!

Potential Career Areas

We welcome candidates interested in a variety of career paths across all our existing teams and departments:

• Digitalisation & IT
  The Digitalisation & IT team drives the ongoing digital transformation of *SCAPE! The DIT team doesn't just look at enhancing operational capabilities, they're also charged with facilitating *SCAPE's creation of digital spaces and digital experiences for youth.
• Engagement
  The Engagement team is at the heart of building meaningful connections with youth and fostering vibrant communities. Focused on creating impactful programs, partnerships, outreach initiatives, and coordinating with our volunteers, this team works to inspire, engage, and empower! 
• Estates & Facilities Management
  The Estates & Facilities Management team ensures that our spaces are safe, welcoming, and vibrant hubs for youth activities. This team manages the maintenance, operations, and continuous improvement of our facilities to provide an optimal environment for events, programs, and community gatherings.
• Finance & Compliance
  The Finance & Compliance team plays a critical role in ensuring the financial health, integrity, and regulatory compliance of our organisation.
  
• People & Organisation
  The People & Organisation team is dedicated to fostering a positive and inclusive workplace culture that matches our commitment to youth empowerment with a equal commitment to the development and empowerment of our employees. 
• Planning & Governance
  The Planning & Governance team is responsible for setting strategic direction, ensuring effective decision-making, and upholding accountability across the organisation. This team oversees policy development, compliance, and long-term planning, aligning our initiatives with *SCAPE’s mission and objectives.
• Programming
  The Programming team curates and delivers a diverse range of initiatives that nurture youth talent and passion. Focused on creating high-quality, impactful experiences, this team designs programs across various interest areas, from arts and culture to entrepreneurship and digital media, that provide young people with opportunities to learn, grow, and showcase their skills.

If you’re passionate about joining us but don’t see an open position that matches your experience, submit your resume through this posting.

What to Expect

Once you submit your application, our recruiting team will review your resume and reach out if your experience aligns with any current or upcoming opportunities.