Position Overview:

Savoy Life is seeking a dedicated Registered Nurse (RN) to provide hands-on clinical support for seniors in various setting including individual homes, assisted living, independent living, memory care and beyond to support direct patient care as well as extensive care coordination. The RN will work with residents, POAs, primary care providers, community groups, on-site senior living leadership to identify care gaps and implement chronic condition care plans to improve resident outcomes.

Key Responsibilities:

• Conduct assessments, ongoing check-ins, and other in-person care for residents within senior living communities and other senior setting to identify and support care needs.
• Assist Savoy’s Advanced Practice Providers in developing and implementing chronic condition care plans in collaboration with the clinical team.
• Coordinate care for residents through collaboration with rimary care providers, specialists, POAs/families, and other care services to ensure seamless patient care delivery. Note for senior living communities, this include community Health and Wellness Directors and other community staff.
• Partner with an internal team including a local Resident Care Coordinator, Partner Success leader, and virtual Advanced Practice Provider.
• Maintain accurate and detailed documentation in Savoy Life's Electronic Medical Record (EMR) and other technologies.
• Triage after hours patient inbound phone calls to further support care.
• Provide clinical expertise and act as a resource for on-site staff to support high-quality resident care.
• Operate with flexibility and adaptability in a new and evolving role within a growing startup organization.

Qualifications:

• Active Registered Nurse (RN) license in Washington.
• Must possess a valid and current driver's license.
• Strong background in geriatric/senior care, with a focus on care assessments and care coordination.
• Experience in care planning for chronic conditions, including collaboration with interdisciplinary teams.
• Excellent documentation and electronic medical record-keeping skills.
• Ability to work autonomously, manage ambiguity, solve problems, and adapt to new processes as the role and organization evolve.
• Experience in working in senior living facilities is highly desirable.

Skills & Competencies:

• Strong clinical assessment and care planning skills.
• Ability to work closely with both clinical and facility teams to coordinate care.
• Proficiency in using EHR systems and other technologies for documentation and reporting.
• Must possess a valid and current driver's license & be comfortable driving around to different senior home settings including senior living communities as well as individual homes and beyond
• Excellent communication skills and the ability to work collaboratively with a diverse team.
• Adaptability in a new role and organization, with a focus on innovation and resident care.

Salary Range: $94,000-$108,000 depending on experience.

Job Overview:

Savoy Life is seeking a healthcare relationship and growth-focused Partner Success & Market Development Manager to drive senior engagement, provide customer success support with existing customers, build a care network, and drive growth with new customers. This is a hybrid role including field work to directly engage the staff and seniors inside senior living communities as well as through other referral sources such as home health, hospice, hospitals, and beyond. Additionally, this role includes building and engaging with other community partners (such as primary care provider groups and healthcare brokers) bridging this gap with these resources and the local Savoy clinical team.

Key Responsibilities:

• Market Development
  • Meet and exceed set business development targets with senior living communities as well as developing a referral network to drive senior engagement via other settings (such as individual homes, adult family homes, etc.) in your region
  • Utilize cold calling, in-person drop-ins, and other prospecting techniques to identify and obtain new customers and referrals
  • Develop and sustain a strong brand for Savoy Life in the market through attending, hosting, presenting at local events and more
  • For senior living community customers, support a smooth transition from contracting through launch
  • Maintain documentation hygiene by activities and contacts in Savoy’s CRM platform and other technologies
• Patient Engagement
  • Drive patient engagement with seniors by deploying an array of strategies to obtain consents from seniors and Power of Attorney
• Partner Success / Account Management
  • Develop a trusted relationship with customers to support their current and anticipated needs including the Executive Director, Marketing/Sales Director and Health & Wellness Director
  • Conduct business reviews with the customers’ leadership teams by leveraging data and reporting to share progress, align on goals, and identify growth opportunities
  • Drive high renewal rates through early risk identification, intervention, escalation and mitigation
  • Be a thought leader and provide insights, recommendations and best practices to your accounts
  • Identify and develop relationships with local primary care provider groups, healthcare brokers, and other healthcare organizations to enhance and complement the clinical team’s patient care work

Requirements:

• 4+ years of healthcare experience in customer success and sales/growth
• Experience in working with or in senior living facilities and the geriatric space
• Winning record for building and maintaining strong relationships as well as exceeding sales targets
• Purpose-driven with a positive attitude to contribute towards a strong culture and passionate about improving senior living
• Comfortable with ambiguity and the ability to build structure while adapting to new processes as the role and organization evolve
• Ability to work autonomously while also being a collaborative team player

Compensation: $85,000-$100,000. This represents the typical salary range for this position based on experience, skills, and other factors.

Work Schedule: Full-time, In-person in various senior settings with some opportunities to work from home part of the time.

Location: Must be comfortable with travel between Pocatello & Chubbuck, ID

About Savoy Life:

Savoy Life is a technology-enabled healthcare services startup focused on making healthcare work for seniors and their caregivers. We exist because the senior population is exploding, medical spend is already out of control, and poorly coordinated care is wasting tens of billions of dollars every year. At the same time, the two resources we need most to address this problem - caregivers and primary care providers - are stretched thinner than ever.

Savoy aims to make aging better by restoring agency to seniors and integrating caregiving into the heart of healthcare to allow seniors to spend more quality days at home - and fewer days in the hospital. Today, this includes going into individual homes as well as partnering with senior living communities to coordinate and manage clinical gaps for these seniors, their caregivers, and the care ecosystem. Savoy deploys a team of clinical experts both in-person and virtually paired with proprietary technology to drive clinical outcomes – without disrupting the current care.

Position Overview:

Savoy Life is seeking a dedicated Registered Nurse (RN) to provide hands-on clinical support for seniors in various setting including individual homes, assisted living, independent living, memory care and beyond to support direct patient care as well as extensive care coordination. The RN will work with residents, POAs, primary care providers, community groups, on-site senior living leadership to identify care gaps and implement chronic condition care plans to improve resident outcomes.

Key Responsibilities:

• Conduct assessments, ongoing check-ins, and other in-person care for residents within senior living communities and other senior setting to identify and support care needs.
• Assist Savoy’s Advanced Practice Providers in developing and implementing chronic condition care plans in collaboration with the clinical team.
• Coordinate care for residents through collaboration with primary care providers, specialists, POAs/families, and other care services to ensure seamless patient care delivery. Note for senior living communities, this include community Health and Wellness Directors and other community staff.
• Partner with an internal team including a local Resident Care Coordinator, Partner Success leader, and virtual Advanced Practice Provider.
• Maintain accurate and detailed documentation in Savoy Life's Electronic Medical Record (EMR) and other technologies.
• Triage after hours patient inbound phone calls to further support care.
• Provide clinical expertise and act as a resource for on-site staff to support high-quality resident care.
• Operate with flexibility and adaptability in a new and evolving role within a growing startup organization.

Qualifications:

• Active Registered Nurse (RN) license in Idaho.
• Must possess a valid and current driver's license.
• Strong background in geriatric/senior care, with a focus on care assessments and care coordination.
• Experience in care planning for chronic conditions, including collaboration with interdisciplinary teams.
• Excellent documentation and electronic medical record-keeping skills.
• Ability to work autonomously, manage ambiguity, solve problems, and adapt to new processes as the role and organization evolve.
• Experience in working in senior living facilities is highly desirable.

Skills & Competencies:

• Strong clinical assessment and care planning skills.
• Ability to work closely with both clinical and facility teams to coordinate care.
• Proficiency in using EHR systems and other technologies for documentation and reporting.
• Must possess a valid and current driver's license & be comfortable driving around to different senior home settings including senior living communities as well as individual homes and beyond.
• Excellent communication skills and the ability to work collaboratively with a diverse team.
• Adaptability in a new role and organization, with a focus on innovation and resident care.

Benefits: 

• Opportunities to give much needed help and agency to seniors while empowering the current health team
• 100% employer paid, comprehensive health care including medical, dental, and vision for you and your family
• Unlimited PTO, with management approval
• Paid maternity and paternity for 14 weeks at employees' normal pay
• Optional 401K, FSA, and equity incentives available

Salary Range: $78,000 - $83,000 

Work Schedule: Full-time, In-person in various senior settings with some opportunities to work from home part of the time.

Location: Must be comfortable with travel between Pocatello & Chubbuck, ID

About Savoy Life:

Savoy Life is a technology-enabled healthcare services startup focused on making healthcare work for seniors and their caregivers. We exist because the senior population is exploding, medical spend is already out of control, and poorly coordinated care is wasting tens of billions of dollars every year. At the same time, the two resources we need most to address this problem - caregivers and primary care providers - are stretched thinner than ever.

Savoy aims to make aging better by restoring agency to seniors and integrating caregiving into the heart of healthcare to allow seniors to spend more quality days at home - and fewer days in the hospital. Today, this includes going into individual homes as well as partnering with senior living communities to coordinate and manage clinical gaps for these seniors, their caregivers, and the care ecosystem. Savoy deploys a team of clinical experts both in-person and virtually paired with proprietary technology to drive clinical outcomes – without disrupting the current care.

Position Overview:

Savoy Life is seeking a dedicated Registered Nurse (RN) to provide hands-on clinical support for seniors in various setting including individual homes, assisted living, independent living, memory care and beyond to support direct patient care as well as extensive care coordination. The RN will work with residents, POAs, primary care providers, community groups, on-site senior living leadership to identify care gaps and implement chronic condition care plans to improve resident outcomes.

Key Responsibilities:

• Conduct assessments, ongoing check-ins, and other in-person care for residents within senior living communities and other senior setting to identify and support care needs.
• Assist Savoy’s Advanced Practice Providers in developing and implementing chronic condition care plans in collaboration with the clinical team.
• Coordinate care for residents through collaboration with primary care providers, specialists, POAs/families, and other care services to ensure seamless patient care delivery. Note for senior living communities, this include community Health and Wellness Directors and other community staff.
• Partner with an internal team including a local Resident Care Coordinator, Partner Success leader, and virtual Advanced Practice Provider.
• Maintain accurate and detailed documentation in Savoy Life's Electronic Medical Record (EMR) and other technologies.
• Triage after hours patient inbound phone calls to further support care.
• Provide clinical expertise and act as a resource for on-site staff to support high-quality resident care.
• Operate with flexibility and adaptability in a new and evolving role within a growing startup organization.

Qualifications:

• Active Registered Nurse (RN) license in Idaho.
• Must possess a valid and current driver's license.
• Strong background in geriatric/senior care, with a focus on care assessments and care coordination.
• Experience in care planning for chronic conditions, including collaboration with interdisciplinary teams.
• Excellent documentation and electronic medical record-keeping skills.
• Ability to work autonomously, manage ambiguity, solve problems, and adapt to new processes as the role and organization evolve.
• Experience in working in senior living facilities is highly desirable.

Skills & Competencies:

• Strong clinical assessment and care planning skills.
• Ability to work closely with both clinical and facility teams to coordinate care.
• Proficiency in using EHR systems and other technologies for documentation and reporting.
• Must possess a valid and current driver's license & be comfortable driving around to different senior home settings including senior living communities as well as individual homes and beyond.
• Excellent communication skills and the ability to work collaboratively with a diverse team.
• Adaptability in a new role and organization, with a focus on innovation and resident care.

Benefits: 

• Opportunities to give much needed help and agency to seniors while empowering the current health team
• 100% employer paid, comprehensive health care including medical, dental, and vision for you and your family
• Unlimited PTO, with management approval
• Paid maternity and paternity for 14 weeks at employees' normal pay
• Optional 401K, FSA, and equity incentives available

Salary Range: $78,000 - $83,000 

Work Schedule: Full-time, In-person in various senior settings with some opportunities to work from home part of the time.

Location: Must be comfortable with travel between Moscow / Lewiston, ID & Pullman, WA

About Savoy Life:

Savoy Life is a technology-enabled healthcare services startup focused on making healthcare work for seniors and their caregivers. We exist because the senior population is exploding, medical spend is already out of control, and poorly coordinated care is wasting tens of billions of dollars every year. At the same time, the two resources we need most to address this problem - caregivers and primary care providers - are stretched thinner than ever.

Savoy aims to make aging better by restoring agency to seniors and integrating caregiving into the heart of healthcare to allow seniors to spend more quality days at home - and fewer days in the hospital. Today, this includes going into individual homes as well as partnering with senior living communities to coordinate and manage clinical gaps for these seniors, their caregivers, and the care ecosystem. Savoy deploys a team of clinical experts both in-person and virtually paired with proprietary technology to drive clinical outcomes – without disrupting the current care.

Position Overview:

Savoy Life is seeking a dedicated Registered Nurse (RN) to provide hands-on clinical support for seniors in various setting including individual homes, assisted living, independent living, memory care and beyond to support direct patient care as well as extensive care coordination. The RN will work with residents, POAs, primary care providers, community groups, on-site senior living leadership to identify care gaps and implement chronic condition care plans to improve resident outcomes.

Key Responsibilities:

• Conduct assessments, ongoing check-ins, and other in-person care for residents within senior living communities and other senior setting to identify and support care needs.
• Assist Savoy’s Advanced Practice Providers in developing and implementing chronic condition care plans in collaboration with the clinical team.
• Coordinate care for residents through collaboration with primary care providers, specialists, POAs/families, and other care services to ensure seamless patient care delivery. Note for senior living communities, this include community Health and Wellness Directors and other community staff.
• Partner with an internal team including a local Resident Care Coordinator, Partner Success leader, and virtual Advanced Practice Provider.
• Maintain accurate and detailed documentation in Savoy Life's Electronic Medical Record (EMR) and other technologies.
• Triage after hours patient inbound phone calls to further support care.
• Provide clinical expertise and act as a resource for on-site staff to support high-quality resident care.
• Operate with flexibility and adaptability in a new and evolving role within a growing startup organization.

Qualifications:

• Active compact Registered Nurse (RN) license in Washington or Idaho.
• Must possess a valid and current driver's license.
• Strong background in geriatric/senior care, with a focus on care assessments and care coordination.
• Experience in care planning for chronic conditions, including collaboration with interdisciplinary teams.
• Excellent documentation and electronic medical record-keeping skills.
• Ability to work autonomously, manage ambiguity, solve problems, and adapt to new processes as the role and organization evolve.
• Experience in working in senior living facilities is highly desirable.

Skills & Competencies:

• Strong clinical assessment and care planning skills.
• Ability to work closely with both clinical and facility teams to coordinate care.
• Proficiency in using EHR systems and other technologies for documentation and reporting.
• Must possess a valid and current driver's license & be comfortable driving around to different senior home settings including senior living communities as well as individual homes and beyond.
• Excellent communication skills and the ability to work collaboratively with a diverse team.
• Adaptability in a new role and organization, with a focus on innovation and resident care.

Benefits: 

• Opportunities to give much needed help and agency to seniors while empowering the current health team
• 100% employer paid, comprehensive health care including medical, dental, and vision for you and your family
• Unlimited PTO, with management approval
• Paid maternity and paternity for 14 weeks at employees' normal pay
• Optional 401K, FSA, and equity incentives available

Salary Range: $85,000 - $95,000 

Work Schedule: Full-time, In-person in various senior settings with some opportunities to work from home part of the time.

Location: Must be comfortable with travel between Moscow / Lewiston, ID & Pullman, WA

About Savoy Life:

Savoy Life is a technology-enabled healthcare services startup focused on making healthcare work for seniors and their caregivers. We exist because the senior population is exploding, medical spend is already out of control, and poorly coordinated care is wasting tens of billions of dollars every year. At the same time, the two resources we need most to address this problem - caregivers and primary care providers - are stretched thinner than ever.

Savoy aims to make aging better by restoring agency to seniors and integrating caregiving into the heart of healthcare to allow seniors to spend more quality days at home - and fewer days in the hospital. Today, this includes going into individual homes as well as partnering with senior living communities to coordinate and manage clinical gaps for these seniors, their caregivers, and the care ecosystem. Savoy deploys a team of clinical experts both in-person and virtually paired with proprietary technology to drive clinical outcomes – without disrupting the current care.

Position Overview:

Savoy Life is seeking a dedicated Registered Nurse (RN) to provide hands-on clinical support for seniors in various setting including individual homes, assisted living, independent living, memory care and beyond to support direct patient care as well as extensive care coordination. The RN will work with residents, POAs, primary care providers, community groups, on-site senior living leadership to identify care gaps and implement chronic condition care plans to improve resident outcomes.

Key Responsibilities:

• Conduct assessments, ongoing check-ins, and other in-person care for residents within senior living communities and other senior setting to identify and support care needs.
• Assist Savoy’s Advanced Practice Providers in developing and implementing chronic condition care plans in collaboration with the clinical team.
• Coordinate care for residents through collaboration with primary care providers, specialists, POAs/families, and other care services to ensure seamless patient care delivery. Note for senior living communities, this include community Health and Wellness Directors and other community staff.
• Partner with an internal team including a local Resident Care Coordinator, Partner Success leader, and virtual Advanced Practice Provider.
• Maintain accurate and detailed documentation in Savoy Life's Electronic Medical Record (EMR) and other technologies.
• Triage after hours patient inbound phone calls to further support care.
• Provide clinical expertise and act as a resource for on-site staff to support high-quality resident care.
• Operate with flexibility and adaptability in a new and evolving role within a growing startup organization.

Qualifications:

• Active compact Registered Nurse (RN) license in Washington or Idaho.
• Must possess a valid and current driver's license.
• Strong background in geriatric/senior care, with a focus on care assessments and care coordination.
• Experience in care planning for chronic conditions, including collaboration with interdisciplinary teams.
• Excellent documentation and electronic medical record-keeping skills.
• Ability to work autonomously, manage ambiguity, solve problems, and adapt to new processes as the role and organization evolve.
• Experience in working in senior living facilities is highly desirable.

Skills & Competencies:

• Strong clinical assessment and care planning skills.
• Ability to work closely with both clinical and facility teams to coordinate care.
• Proficiency in using EHR systems and other technologies for documentation and reporting.
• Must possess a valid and current driver's license & be comfortable driving around to different senior home settings including senior living communities as well as individual homes and beyond.
• Excellent communication skills and the ability to work collaboratively with a diverse team.
• Adaptability in a new role and organization, with a focus on innovation and resident care.

Benefits: 

• Opportunities to give much needed help and agency to seniors while empowering the current health team
• 100% employer paid, comprehensive health care including medical, dental, and vision for you and your family
• Unlimited PTO, with management approval
• Paid maternity and paternity for 14 weeks at employees' normal pay
• Optional 401K, FSA, and equity incentives available

Salary Range: $85,000 - $95,000 

Work Schedule: Full-time, In-person in various senior settings with some opportunities to work from home part of the time.

Location: Must be comfortable with travel between Moscow / Lewiston, ID & Pullman, WA

About Savoy Life:

Savoy Life is a technology-enabled healthcare services startup focused on making healthcare work for seniors and their caregivers. We exist because the senior population is exploding, medical spend is already out of control, and poorly coordinated care is wasting tens of billions of dollars every year. At the same time, the two resources we need most to address this problem - caregivers and primary care providers - are stretched thinner than ever.

Savoy aims to make aging better by restoring agency to seniors and integrating caregiving into the heart of healthcare to allow seniors to spend more quality days at home - and fewer days in the hospital. Today, this includes going into individual homes as well as partnering with senior living communities to coordinate and manage clinical gaps for these seniors, their caregivers, and the care ecosystem. Savoy deploys a team of clinical experts both in-person and virtually paired with proprietary technology to drive clinical outcomes – without disrupting the current care.

Position Overview:

Savoy Life is seeking a dedicated Registered Nurse (RN) to provide hands-on clinical support for seniors in various setting including individual homes, assisted living, independent living, memory care and beyond to support direct patient care as well as extensive care coordination. The RN will work with residents, POAs, primary care providers, community groups, on-site senior living leadership to identify care gaps and implement chronic condition care plans to improve resident outcomes.

Key Responsibilities:

• Conduct assessments, ongoing check-ins, and other in-person care for residents within senior living communities and other senior setting to identify and support care needs.
• Assist Savoy’s Advanced Practice Providers in developing and implementing chronic condition care plans in collaboration with the clinical team.
• Coordinate care for residents through collaboration with primary care providers, specialists, POAs/families, and other care services to ensure seamless patient care delivery. Note for senior living communities, this include community Health and Wellness Directors and other community staff.
• Partner with an internal team including a local Resident Care Coordinator, Partner Success leader, and virtual Advanced Practice Provider.
• Maintain accurate and detailed documentation in Savoy Life's Electronic Medical Record (EMR) and other technologies.
• Triage after hours patient inbound phone calls to further support care.
• Provide clinical expertise and act as a resource for on-site staff to support high-quality resident care.
• Operate with flexibility and adaptability in a new and evolving role within a growing startup organization.

Qualifications:

• Active compact Registered Nurse (RN) license in Washington or Idaho.
• Must possess a valid and current driver's license.
• Strong background in geriatric/senior care, with a focus on care assessments and care coordination.
• Experience in care planning for chronic conditions, including collaboration with interdisciplinary teams.
• Excellent documentation and electronic medical record-keeping skills.
• Ability to work autonomously, manage ambiguity, solve problems, and adapt to new processes as the role and organization evolve.
• Experience in working in senior living facilities is highly desirable.

Skills & Competencies:

• Strong clinical assessment and care planning skills.
• Ability to work closely with both clinical and facility teams to coordinate care.
• Proficiency in using EHR systems and other technologies for documentation and reporting.
• Must possess a valid and current driver's license & be comfortable driving around to different senior home settings including senior living communities as well as individual homes and beyond.
• Excellent communication skills and the ability to work collaboratively with a diverse team.
• Adaptability in a new role and organization, with a focus on innovation and resident care.

Benefits: 

• Opportunities to give much needed help and agency to seniors while empowering the current health team
• 100% employer paid, comprehensive health care including medical, dental, and vision for you and your family
• Unlimited PTO, with management approval
• Paid maternity and paternity for 14 weeks at employees' normal pay
• Optional 401K, FSA, and equity incentives available

Salary Range: $85,000 - $95,000 

Location: Spokane Valley, WA, through Coeur D’Alene, ID

Work Schedule: Full-time

Note this role is mostly in various senior living settings and may include varying levels of drive time during the day to these senior homes and communities. Job is 8am-5pm plus drive time prior to 8am to the first senior and drive time after 5pm from the last senior’s home.

About Savoy Life:

Savoy Life is a technology-enabled healthcare services startup focused on making healthcare work for seniors and their caregivers. We exist because the senior population is exploding, medical spend is already out of control, and poorly coordinated care is wasting tens of billions of dollars every year. At the same time, the two resources we need most to address this problem - caregivers and primary care providers - are stretched thinner than ever.

Savoy aims to make aging better by restoring agency to seniors and integrating caregiving into the heart of healthcare to allow seniors to spend more quality days at home - and fewer days in the hospital. Today, this includes going into individual homes as well as partnering with senior living communities to coordinate and manage clinical gaps for these seniors, their caregivers, and the care ecosystem. Savoy deploys a team of clinical experts both in-person and virtually paired with proprietary technology to drive clinical outcomes – without disrupting the current care.

Position Overview:

Savoy Life is seeking a dedicated Resident Care Coordinator (RCC) to provide clinical and operations support to seniors in and around Spokane Valley, WA, through Coeur D’Alene, ID. The Resident Care Coordinator will work closely with an assigned Savoy Life RN as well as well as a Savoy provider to provide healthcare to seniors in various settings including senior living (assisted living, independent living, memory care units) as well as individual homes with potential for other settings as well (such as adult family homes).

Key Responsibilities:

• Care Delivery Back Office Support
  1. Schedule various patient visits in the EHR to optimize the RN and APP’s time while coordinating with patient and caregiver needs
  2. Answer inbound calls, text messages, and voicemails in a professional and timely manner
  3. Monitor and manage inbound and outbound faxes
  4. Enter data, scan files, and print files as needed to support patient care and maintain updated historical records in the EHR in an organized and timely manner
  5. Identify and manage health plan insurance for residents
• Care Coordination Support
  1. Support the RN and Advance Practice Provider (APP) by coordinating patient care to drive patient outcomes
  2. Work with the local Savoy team to collaborate with other community resources that aid in Savoy’s goals of supporting patient care
  3. Manage facilitated telehealth visits with Savoy’s virtual provider via a tablet
  4. Support the ongoing care with direct RCC-led resident visits
  5. Manage communications and foster positive relationships with patients as well as others involved including caregivers, families, primary care providers, specialists, pharmacies, and senior living community staff
  6. Drive engagement with eligible residents, POAs, and families through education on Savoy’s offering to get consent forms signed

Qualifications:

• High School Diploma / GED (or higher)
• 2+ years of experience in healthcare with a focus on care coordination and healthcare administrative support
• Medical Assistant, Patient Care Technician, or equivalent certification preferred, otherwise 5+ years of healthcare experience
• Experience in geriatric care or senior living community is highly desirable
• Must possess a valid and current driver's license & be comfortable driving around to different senior home settings including senior living communities as well as individual homes and beyond
• Excellent electronic medical record (EMR) documentation skills and general comfort leveraging various technologies to support day to day work
• Ability to juggle many tasks and switch between visiting with residents and coordinating behind the scenes
• Purpose-driven with a positive attitude to contribute towards a strong culture and passionate about improving senior living
• Flexibility to adapt to a dynamic and growing startup organization as the role and company evolve
  
  

Benefits:

• 100% employer paid, comprehensive health care including medical, dental, and vision for you and your family
• Paid maternity and paternity for 14 weeks at employees' normal pay
• Unlimited PTO, with management approval
• Opportunities for professional development and continued learning

Optional 401K, FSA, and equity incentives available

Hourly Rate: $26-$31/hour

Mission
We make healthcare work for seniors and their caregivers.

Vision
To make aging better for everyone by restoring agency to seniors and integrating caregiving into the heart of healthcare—so that every moment leads to smarter decisions, greater dignity, and better outcomes.

Values
Engage
We foster genuine human connections by listening deeply, building trust, and approaching every interaction with empathy and respect—always assuming positive intent.
Empower
We lift seniors, caregivers, and our team by embracing change, encouraging autonomy, and going above and beyond to support meaningful choice and confidence.
Simplify
We cut through complexity to create clear, accessible, and compassionate care—imagining new ways to make healthcare work better for everyone.

Location: Spokane Valley, WA, through Coeur D’Alene, ID

Work Schedule: Full-time

Note this role is mostly in various senior living settings and may include varying levels of drive time during the day to these senior homes and communities. Job is 8am-5pm plus drive time prior to 8am to the first senior and drive time after 5pm from the last senior’s home.

About Savoy Life:

Savoy Life is a technology-enabled healthcare services startup focused on making healthcare work for seniors and their caregivers. We exist because the senior population is exploding, medical spend is already out of control, and poorly coordinated care is wasting tens of billions of dollars every year. At the same time, the two resources we need most to address this problem - caregivers and primary care providers - are stretched thinner than ever.

Savoy aims to make aging better by restoring agency to seniors and integrating caregiving into the heart of healthcare to allow seniors to spend more quality days at home - and fewer days in the hospital. Today, this includes going into individual homes as well as partnering with senior living communities to coordinate and manage clinical gaps for these seniors, their caregivers, and the care ecosystem. Savoy deploys a team of clinical experts both in-person and virtually paired with proprietary technology to drive clinical outcomes – without disrupting the current care.

Position Overview:

Savoy Life is seeking a dedicated Resident Care Coordinator (RCC) to provide clinical and operations support to seniors in and around Spokane Valley, WA, through Coeur D’Alene, ID. The Resident Care Coordinator will work closely with an assigned Savoy Life RN as well as well as a Savoy provider to provide healthcare to seniors in various settings including senior living (assisted living, independent living, memory care units) as well as individual homes with potential for other settings as well (such as adult family homes).

Key Responsibilities:

• Care Delivery Back Office Support
  1. Schedule various patient visits in the EHR to optimize the RN and APP’s time while coordinating with patient and caregiver needs
  2. Answer inbound calls, text messages, and voicemails in a professional and timely manner
  3. Monitor and manage inbound and outbound faxes
  4. Enter data, scan files, and print files as needed to support patient care and maintain updated historical records in the EHR in an organized and timely manner
  5. Identify and manage health plan insurance for residents
• Care Coordination Support
  1. Support the RN and Advance Practice Provider (APP) by coordinating patient care to drive patient outcomes
  2. Work with the local Savoy team to collaborate with other community resources that aid in Savoy’s goals of supporting patient care
  3. Manage facilitated telehealth visits with Savoy’s virtual provider via a tablet
  4. Support the ongoing care with direct RCC-led resident visits
  5. Manage communications and foster positive relationships with patients as well as others involved including caregivers, families, primary care providers, specialists, pharmacies, and senior living community staff
  6. Drive engagement with eligible residents, POAs, and families through education on Savoy’s offering to get consent forms signed

Qualifications:

• High School Diploma / GED (or higher)
• 2+ years of experience in healthcare with a focus on care coordination and healthcare administrative support
• Medical Assistant, Patient Care Technician, or equivalent certification preferred, otherwise 5+ years of healthcare experience
• Experience in geriatric care or senior living community is highly desirable
• Must possess a valid and current driver's license & be comfortable driving around to different senior home settings including senior living communities as well as individual homes and beyond
• Excellent electronic medical record (EMR) documentation skills and general comfort leveraging various technologies to support day to day work
• Ability to juggle many tasks and switch between visiting with residents and coordinating behind the scenes
• Purpose-driven with a positive attitude to contribute towards a strong culture and passionate about improving senior living
• Flexibility to adapt to a dynamic and growing startup organization as the role and company evolve
  
  

Benefits:

• 100% employer paid, comprehensive health care including medical, dental, and vision for you and your family
• Paid maternity and paternity for 14 weeks at employees' normal pay
• Unlimited PTO, with management approval
• Opportunities for professional development and continued learning

Optional 401K, FSA, and equity incentives available

Hourly Rate: $26-$31/hour

Mission
We make healthcare work for seniors and their caregivers.

Vision
To make aging better for everyone by restoring agency to seniors and integrating caregiving into the heart of healthcare—so that every moment leads to smarter decisions, greater dignity, and better outcomes.

Values
Engage
We foster genuine human connections by listening deeply, building trust, and approaching every interaction with empathy and respect—always assuming positive intent.
Empower
We lift seniors, caregivers, and our team by embracing change, encouraging autonomy, and going above and beyond to support meaningful choice and confidence.
Simplify
We cut through complexity to create clear, accessible, and compassionate care—imagining new ways to make healthcare work better for everyone.

Location: Travel within Chubbuck & Pocatello, ID

Work Schedule: Full-time

Note this role is mostly in various senior living settings and may include varying levels of drive time during the day to these senior homes and communities. Job is 8am-5pm plus drive time prior to 8am to the first senior and drive time after 5pm from the last senior’s home.

About Savoy Life:

Savoy Life is a technology-enabled healthcare services startup focused on making healthcare work for seniors and their caregivers. We exist because the senior population is exploding, medical spend is already out of control, and poorly coordinated care is wasting tens of billions of dollars every year. At the same time, the two resources we need most to address this problem - caregivers and primary care providers - are stretched thinner than ever.

Savoy aims to make aging better by restoring agency to seniors and integrating caregiving into the heart of healthcare to allow seniors to spend more quality days at home - and fewer days in the hospital. Today, this includes going into individual homes as well as partnering with senior living communities to coordinate and manage clinical gaps for these seniors, their caregivers, and the care ecosystem. Savoy deploys a team of clinical experts both in-person and virtually paired with proprietary technology to drive clinical outcomes – without disrupting the current care.

Position Overview:

Savoy Life is seeking a dedicated Resident Care Coordinator (RCC) to provide clinical and operations support to seniors in and around Chubbuck & Pocatello, ID. The Resident Care Coordinator will work closely with an assigned Savoy Life RN as well as well as a Savoy provider to provide healthcare to seniors in various settings including senior living (assisted living, independent living, memory care units) as well as individual homes with potential for other settings as well (such as adult family homes).

Key Responsibilities:

• Care Delivery Back Office Support
  1. Schedule various patient visits in the EHR to optimize the RN and APP’s time while coordinating with patient and caregiver needs
  2. Answer inbound calls, text messages, and voicemails in a professional and timely manner
  3. Monitor and manage inbound and outbound faxes
  4. Enter data, scan files, and print files as needed to support patient care and maintain updated historical records in the EHR in an organized and timely manner
  5. Identify and manage health plan insurance for residents
• Care Coordination Support
  1. Support the RN and Advance Practice Provider (APP) by coordinating patient care to drive patient outcomes
  2. Work with the local Savoy team to collaborate with other community resources that aid in Savoy’s goals of supporting patient care
  3. Manage facilitated telehealth visits with Savoy’s virtual provider via a tablet
  4. Support the ongoing care with direct RCC-led resident visits
  5. Manage communications and foster positive relationships with patients as well as others involved including caregivers, families, primary care providers, specialists, pharmacies, and senior living community staff
  6. Drive engagement with eligible residents, POAs, and families through education on Savoy’s offering to get consent forms signed

Qualifications:

• High School Diploma / GED (or higher)
• 2+ years of experience in healthcare with a focus on care coordination and healthcare administrative support
• Medical Assistant, Patient Care Technician, or equivalent certification preferred, otherwise 5+ years of healthcare experience
• Experience in geriatric care or senior living community is highly desirable
• Must possess a valid and current driver's license & be comfortable driving around to different senior home settings including senior living communities as well as individual homes and beyond
• Excellent electronic medical record (EMR) documentation skills and general comfort leveraging various technologies to support day to day work
• Ability to juggle many tasks and switch between visiting with residents and coordinating behind the scenes
• Purpose-driven with a positive attitude to contribute towards a strong culture and passionate about improving senior living
• Flexibility to adapt to a dynamic and growing startup organization as the role and company evolve
  
  

Benefits:

• 100% employer paid, comprehensive health care including medical, dental, and vision for you and your family
• Paid maternity and paternity for 14 weeks at employees' normal pay
• Unlimited PTO, with management approval
• Opportunities for professional development and continued learning
• Optional 401K, FSA, and equity incentives available

Hourly Rate: $20 - $25

Mission
We make healthcare work for seniors and their caregivers.

Vision
To make aging better for everyone by restoring agency to seniors and integrating caregiving into the heart of healthcare—so that every moment leads to smarter decisions, greater dignity, and better outcomes.

Values
Engage
We foster genuine human connections by listening deeply, building trust, and approaching every interaction with empathy and respect—always assuming positive intent.
Empower
We lift seniors, caregivers, and our team by embracing change, encouraging autonomy, and going above and beyond to support meaningful choice and confidence.
Simplify
We cut through complexity to create clear, accessible, and compassionate care—imagining new ways to make healthcare work better for everyone.

Location: Travel within Lewiston / Moscow, ID & Pullman, WA

Work Schedule: Full-time

Note this role is mostly in various senior living settings and may include varying levels of drive time during the day to these senior homes and communities. Job is 8am-5pm plus drive time prior to 8am to the first senior and drive time after 5pm from the last senior’s home.

About Savoy Life:

Savoy Life is a technology-enabled healthcare services startup focused on making healthcare work for seniors and their caregivers. We exist because the senior population is exploding, medical spend is already out of control, and poorly coordinated care is wasting tens of billions of dollars every year. At the same time, the two resources we need most to address this problem - caregivers and primary care providers - are stretched thinner than ever.

Savoy aims to make aging better by restoring agency to seniors and integrating caregiving into the heart of healthcare to allow seniors to spend more quality days at home - and fewer days in the hospital. Today, this includes going into individual homes as well as partnering with senior living communities to coordinate and manage clinical gaps for these seniors, their caregivers, and the care ecosystem. Savoy deploys a team of clinical experts both in-person and virtually paired with proprietary technology to drive clinical outcomes – without disrupting the current care.

Position Overview:

Savoy Life is seeking a dedicated Resident Care Coordinator (RCC) to provide clinical and operations support to seniors in and around Lewiston / Moscow, ID & Pullman, WA. The Resident Care Coordinator will work closely with an assigned Savoy Life RN as well as well as a Savoy provider to provide healthcare to seniors in various settings including senior living (assisted living, independent living, memory care units) as well as individual homes with potential for other settings as well (such as adult family homes).

Key Responsibilities:

• Care Delivery Back Office Support
  1. Schedule various patient visits in the EHR to optimize the RN and APP’s time while coordinating with patient and caregiver needs
  2. Answer inbound calls, text messages, and voicemails in a professional and timely manner
  3. Monitor and manage inbound and outbound faxes
  4. Enter data, scan files, and print files as needed to support patient care and maintain updated historical records in the EHR in an organized and timely manner
  5. Identify and manage health plan insurance for residents
• Care Coordination Support
  1. Support the RN and Advance Practice Provider (APP) by coordinating patient care to drive patient outcomes
  2. Work with the local Savoy team to collaborate with other community resources that aid in Savoy’s goals of supporting patient care
  3. Manage facilitated telehealth visits with Savoy’s virtual provider via a tablet
  4. Support the ongoing care with direct RCC-led resident visits
  5. Manage communications and foster positive relationships with patients as well as others involved including caregivers, families, primary care providers, specialists, pharmacies, and senior living community staff
  6. Drive engagement with eligible residents, POAs, and families through education on Savoy’s offering to get consent forms signed

Qualifications:

• High School Diploma / GED (or higher)
• 2+ years of experience in healthcare with a focus on care coordination and healthcare administrative support
• Medical Assistant, Patient Care Technician, or equivalent certification preferred, otherwise 5+ years of healthcare experience
• Experience in geriatric care or senior living community is highly desirable
• Must possess a valid and current driver's license & be comfortable driving around to different senior home settings including senior living communities as well as individual homes and beyond
• Excellent electronic medical record (EMR) documentation skills and general comfort leveraging various technologies to support day to day work
• Ability to juggle many tasks and switch between visiting with residents and coordinating behind the scenes
• Purpose-driven with a positive attitude to contribute towards a strong culture and passionate about improving senior living
• Flexibility to adapt to a dynamic and growing startup organization as the role and company evolve
  
  

Benefits:

• 100% employer paid, comprehensive health care including medical, dental, and vision for you and your family
• Paid maternity and paternity for 14 weeks at employees' normal pay
• Unlimited PTO, with management approval
• Opportunities for professional development and continued learning
• Optional 401K, FSA, and equity incentives available

Hourly Rate: $20 - $25

Mission
We make healthcare work for seniors and their caregivers.

Vision
To make aging better for everyone by restoring agency to seniors and integrating caregiving into the heart of healthcare—so that every moment leads to smarter decisions, greater dignity, and better outcomes.

Values
Engage
We foster genuine human connections by listening deeply, building trust, and approaching every interaction with empathy and respect—always assuming positive intent.
Empower
We lift seniors, caregivers, and our team by embracing change, encouraging autonomy, and going above and beyond to support meaningful choice and confidence.
Simplify
We cut through complexity to create clear, accessible, and compassionate care—imagining new ways to make healthcare work better for everyone.

Location: Travel within Lewiston / Moscow, ID & Pullman, WA

Work Schedule: Full-time

Note this role is mostly in various senior living settings and may include varying levels of drive time during the day to these senior homes and communities. Job is 8am-5pm plus drive time prior to 8am to the first senior and drive time after 5pm from the last senior’s home.

About Savoy Life:

Savoy Life is a technology-enabled healthcare services startup focused on making healthcare work for seniors and their caregivers. We exist because the senior population is exploding, medical spend is already out of control, and poorly coordinated care is wasting tens of billions of dollars every year. At the same time, the two resources we need most to address this problem - caregivers and primary care providers - are stretched thinner than ever.

Savoy aims to make aging better by restoring agency to seniors and integrating caregiving into the heart of healthcare to allow seniors to spend more quality days at home - and fewer days in the hospital. Today, this includes going into individual homes as well as partnering with senior living communities to coordinate and manage clinical gaps for these seniors, their caregivers, and the care ecosystem. Savoy deploys a team of clinical experts both in-person and virtually paired with proprietary technology to drive clinical outcomes – without disrupting the current care.

Position Overview:

Savoy Life is seeking a dedicated Resident Care Coordinator (RCC) to provide clinical and operations support to seniors in and around Lewiston / Moscow, ID & Pullman, WA. The Resident Care Coordinator will work closely with an assigned Savoy Life RN as well as well as a Savoy provider to provide healthcare to seniors in various settings including senior living (assisted living, independent living, memory care units) as well as individual homes with potential for other settings as well (such as adult family homes).

Key Responsibilities:

• Care Delivery Back Office Support
  1. Schedule various patient visits in the EHR to optimize the RN and APP’s time while coordinating with patient and caregiver needs
  2. Answer inbound calls, text messages, and voicemails in a professional and timely manner
  3. Monitor and manage inbound and outbound faxes
  4. Enter data, scan files, and print files as needed to support patient care and maintain updated historical records in the EHR in an organized and timely manner
  5. Identify and manage health plan insurance for residents
• Care Coordination Support
  1. Support the RN and Advance Practice Provider (APP) by coordinating patient care to drive patient outcomes
  2. Work with the local Savoy team to collaborate with other community resources that aid in Savoy’s goals of supporting patient care
  3. Manage facilitated telehealth visits with Savoy’s virtual provider via a tablet
  4. Support the ongoing care with direct RCC-led resident visits
  5. Manage communications and foster positive relationships with patients as well as others involved including caregivers, families, primary care providers, specialists, pharmacies, and senior living community staff
  6. Drive engagement with eligible residents, POAs, and families through education on Savoy’s offering to get consent forms signed

Qualifications:

• High School Diploma / GED (or higher)
• 2+ years of experience in healthcare with a focus on care coordination and healthcare administrative support
• Medical Assistant, Patient Care Technician, or equivalent certification preferred, otherwise 5+ years of healthcare experience
• Experience in geriatric care or senior living community is highly desirable
• Must possess a valid and current driver's license & be comfortable driving around to different senior home settings including senior living communities as well as individual homes and beyond
• Excellent electronic medical record (EMR) documentation skills and general comfort leveraging various technologies to support day to day work
• Ability to juggle many tasks and switch between visiting with residents and coordinating behind the scenes
• Purpose-driven with a positive attitude to contribute towards a strong culture and passionate about improving senior living
• Flexibility to adapt to a dynamic and growing startup organization as the role and company evolve
  
  

Benefits:

• 100% employer paid, comprehensive health care including medical, dental, and vision for you and your family
• Paid maternity and paternity for 14 weeks at employees' normal pay
• Unlimited PTO, with management approval
• Opportunities for professional development and continued learning
• Optional 401K, FSA, and equity incentives available

Hourly Rate: $20 - $25

Mission
We make healthcare work for seniors and their caregivers.

Vision
To make aging better for everyone by restoring agency to seniors and integrating caregiving into the heart of healthcare—so that every moment leads to smarter decisions, greater dignity, and better outcomes.

Values
Engage
We foster genuine human connections by listening deeply, building trust, and approaching every interaction with empathy and respect—always assuming positive intent.
Empower
We lift seniors, caregivers, and our team by embracing change, encouraging autonomy, and going above and beyond to support meaningful choice and confidence.
Simplify
We cut through complexity to create clear, accessible, and compassionate care—imagining new ways to make healthcare work better for everyone.

Location: Travel within Chubbuck & Pocatello, ID

Work Schedule: Full-time

Note this role is mostly in various senior living settings and may include varying levels of drive time during the day to these senior homes and communities. Job is 8am-5pm plus drive time prior to 8am to the first senior and drive time after 5pm from the last senior’s home.

About Savoy Life:

Savoy Life is a technology-enabled healthcare services startup focused on making healthcare work for seniors and their caregivers. We exist because the senior population is exploding, medical spend is already out of control, and poorly coordinated care is wasting tens of billions of dollars every year. At the same time, the two resources we need most to address this problem - caregivers and primary care providers - are stretched thinner than ever.

Savoy aims to make aging better by restoring agency to seniors and integrating caregiving into the heart of healthcare to allow seniors to spend more quality days at home - and fewer days in the hospital. Today, this includes going into individual homes as well as partnering with senior living communities to coordinate and manage clinical gaps for these seniors, their caregivers, and the care ecosystem. Savoy deploys a team of clinical experts both in-person and virtually paired with proprietary technology to drive clinical outcomes – without disrupting the current care.

Position Overview:

Savoy Life is seeking a dedicated Resident Care Coordinator (RCC) to provide clinical and operations support to seniors in and around Chubbuck & Pocatello, ID. The Resident Care Coordinator will work closely with an assigned Savoy Life RN as well as well as a Savoy provider to provide healthcare to seniors in various settings including senior living (assisted living, independent living, memory care units) as well as individual homes with potential for other settings as well (such as adult family homes).

Key Responsibilities:

• Care Delivery Back Office Support
  1. Schedule various patient visits in the EHR to optimize the RN and APP’s time while coordinating with patient and caregiver needs
  2. Answer inbound calls, text messages, and voicemails in a professional and timely manner
  3. Monitor and manage inbound and outbound faxes
  4. Enter data, scan files, and print files as needed to support patient care and maintain updated historical records in the EHR in an organized and timely manner
  5. Identify and manage health plan insurance for residents
• Care Coordination Support
  1. Support the RN and Advance Practice Provider (APP) by coordinating patient care to drive patient outcomes
  2. Work with the local Savoy team to collaborate with other community resources that aid in Savoy’s goals of supporting patient care
  3. Manage facilitated telehealth visits with Savoy’s virtual provider via a tablet
  4. Support the ongoing care with direct RCC-led resident visits
  5. Manage communications and foster positive relationships with patients as well as others involved including caregivers, families, primary care providers, specialists, pharmacies, and senior living community staff
  6. Drive engagement with eligible residents, POAs, and families through education on Savoy’s offering to get consent forms signed

Qualifications:

• High School Diploma / GED (or higher)
• 2+ years of experience in healthcare with a focus on care coordination and healthcare administrative support
• Medical Assistant, Patient Care Technician, or equivalent certification preferred, otherwise 5+ years of healthcare experience
• Experience in geriatric care or senior living community is highly desirable
• Must possess a valid and current driver's license & be comfortable driving around to different senior home settings including senior living communities as well as individual homes and beyond
• Excellent electronic medical record (EMR) documentation skills and general comfort leveraging various technologies to support day to day work
• Ability to juggle many tasks and switch between visiting with residents and coordinating behind the scenes
• Purpose-driven with a positive attitude to contribute towards a strong culture and passionate about improving senior living
• Flexibility to adapt to a dynamic and growing startup organization as the role and company evolve
  
  

Benefits:

• 100% employer paid, comprehensive health care including medical, dental, and vision for you and your family
• Paid maternity and paternity for 14 weeks at employees' normal pay
• Unlimited PTO, with management approval
• Opportunities for professional development and continued learning
• Optional 401K, FSA, and equity incentives available

Hourly Rate: $20 - $25

Mission
We make healthcare work for seniors and their caregivers.

Vision
To make aging better for everyone by restoring agency to seniors and integrating caregiving into the heart of healthcare—so that every moment leads to smarter decisions, greater dignity, and better outcomes.

Values
Engage
We foster genuine human connections by listening deeply, building trust, and approaching every interaction with empathy and respect—always assuming positive intent.
Empower
We lift seniors, caregivers, and our team by embracing change, encouraging autonomy, and going above and beyond to support meaningful choice and confidence.
Simplify
We cut through complexity to create clear, accessible, and compassionate care—imagining new ways to make healthcare work better for everyone.

About Savoy Life:

Savoy Life is a healthcare startup focused on improving senior living. Savoy Life’s model of care aims to support senior living communities and help tie residents, their caregivers, and the providers within the community together. This is done by partnering with senior living communities to coordinate and manage clinical gaps for residents to improve these community’s core business drivers. We deploy our own team of​ clinical experts both in-person and virtually paired with technology to provide instant leverage and relief for the community’s staff and fill gaps in care not always met by existing providers in the community. We honor residents’ existing care team including primary care via wraparound services to​ give residents the high-quality care and support they deserve, on​ their terms.

Savoy Life General Application:

Don't see the right role, however believe in our mission, and feel you could contribute to our team? Submit an application to our General Application. 

Be sure to include contact information, resume, and/or cover letter to tell us about your job interest and experience and to be considered for a future openings.

Mission
We make healthcare work for seniors and their caregivers.

Vision
To make aging better for everyone by restoring agency to seniors and integrating caregiving into the heart of healthcare—so that every moment leads to smarter decisions, greater dignity, and better outcomes.

Values
Engage
We foster genuine human connections by listening deeply, building trust, and approaching every interaction with empathy and respect—always assuming positive intent.
Empower
We lift seniors, caregivers, and our team by embracing change, encouraging autonomy, and going above and beyond to support meaningful choice and confidence.
Simplify
We cut through complexity to create clear, accessible, and compassionate care—imagining new ways to make healthcare work better for everyone.

Location: Travel within Lewiston / Moscow, ID & Pullman, WA

Work Schedule: Full-time

Note this role is mostly in various senior living settings and may include varying levels of drive time during the day to these senior homes and communities. Job is 8am-5pm plus drive time prior to 8am to the first senior and drive time after 5pm from the last senior’s home.

About Savoy Life:

Savoy Life is a technology-enabled healthcare services startup focused on making healthcare work for seniors and their caregivers. We exist because the senior population is exploding, medical spend is already out of control, and poorly coordinated care is wasting tens of billions of dollars every year. At the same time, the two resources we need most to address this problem - caregivers and primary care providers - are stretched thinner than ever.

Savoy aims to make aging better by restoring agency to seniors and integrating caregiving into the heart of healthcare to allow seniors to spend more quality days at home - and fewer days in the hospital. Today, this includes going into individual homes as well as partnering with senior living communities to coordinate and manage clinical gaps for these seniors, their caregivers, and the care ecosystem. Savoy deploys a team of clinical experts both in-person and virtually paired with proprietary technology to drive clinical outcomes – without disrupting the current care.

Position Overview:

Savoy Life is seeking a dedicated Resident Care Coordinator (RCC) to provide clinical and operations support to seniors in and around Lewiston / Moscow, ID & Pullman, WA. The Resident Care Coordinator will work closely with an assigned Savoy Life RN as well as well as a Savoy provider to provide healthcare to seniors in various settings including senior living (assisted living, independent living, memory care units) as well as individual homes with potential for other settings as well (such as adult family homes).

Key Responsibilities:

• Care Delivery Back Office Support
  1. Schedule various patient visits in the EHR to optimize the RN and APP’s time while coordinating with patient and caregiver needs
  2. Answer inbound calls, text messages, and voicemails in a professional and timely manner
  3. Monitor and manage inbound and outbound faxes
  4. Enter data, scan files, and print files as needed to support patient care and maintain updated historical records in the EHR in an organized and timely manner
  5. Identify and manage health plan insurance for residents
• Care Coordination Support
  1. Support the RN and Advance Practice Provider (APP) by coordinating patient care to drive patient outcomes
  2. Work with the local Savoy team to collaborate with other community resources that aid in Savoy’s goals of supporting patient care
  3. Manage facilitated telehealth visits with Savoy’s virtual provider via a tablet
  4. Support the ongoing care with direct RCC-led resident visits
  5. Manage communications and foster positive relationships with patients as well as others involved including caregivers, families, primary care providers, specialists, pharmacies, and senior living community staff
  6. Drive engagement with eligible residents, POAs, and families through education on Savoy’s offering to get consent forms signed

Qualifications:

• High School Diploma / GED (or higher)
• 2+ years of experience in healthcare with a focus on care coordination and healthcare administrative support
• Medical Assistant, Patient Care Technician, or equivalent certification preferred, otherwise 5+ years of healthcare experience
• Experience in geriatric care or senior living community is highly desirable
• Must possess a valid and current driver's license & be comfortable driving around to different senior home settings including senior living communities as well as individual homes and beyond
• Excellent electronic medical record (EMR) documentation skills and general comfort leveraging various technologies to support day to day work
• Ability to juggle many tasks and switch between visiting with residents and coordinating behind the scenes
• Purpose-driven with a positive attitude to contribute towards a strong culture and passionate about improving senior living
• Flexibility to adapt to a dynamic and growing startup organization as the role and company evolve
  
  

Benefits:

• 100% employer paid, comprehensive health care including medical, dental, and vision for you and your family
• Paid maternity and paternity for 14 weeks at employees' normal pay
• Unlimited PTO, with management approval
• Opportunities for professional development and continued learning
• Optional 401K, FSA, and equity incentives available

Hourly Rate: $20 - $25

Mission
We make healthcare work for seniors and their caregivers.

Vision
To make aging better for everyone by restoring agency to seniors and integrating caregiving into the heart of healthcare—so that every moment leads to smarter decisions, greater dignity, and better outcomes.

Values
Engage
We foster genuine human connections by listening deeply, building trust, and approaching every interaction with empathy and respect—always assuming positive intent.
Empower
We lift seniors, caregivers, and our team by embracing change, encouraging autonomy, and going above and beyond to support meaningful choice and confidence.
Simplify
We cut through complexity to create clear, accessible, and compassionate care—imagining new ways to make healthcare work better for everyone.

Company Overview:

Savoy Life is a distributed senior living platform focused on bridging the gap between senior living communities and healthcare. With a team of specialized clinicians, including nurses and geriatricians, Savoy Life offers a tech-enabled solution that empowers senior living operators to do their jobs more effectively and efficiently so they can move residents into their communities faster and keep them healthier for longer.

Location: Remote

Reports to: Chief Clinical Officer

Position Overview: Savoy Life is seeking a motivated and experienced Nurse Practitioner (NP) to join our growing team as a telemedicine provider. This role is fully remote and focuses on supporting senior living communities by collaborating with on-site RNs to deliver high-quality, individualized care. The NP will play a critical role in completing care plans, conducting virtual visits, and helping shape the future of telemedicine services within our organization.

Key Responsibilities:

• Conduct new patient and establish-care visits via telemedicine, focusing on chronic condition management.
• Collaborate with on-site RNs to develop individualized care plans tailored to patients' chronic disease burdens.
• Perform telemedicine priority care visits for common ailments experienced by residents in senior living communities.
• Partner with the Chief Clinical Officer to adjust workflows and processes based on feedback and the evolving needs of senior living partners.
• Assist in scoping and developing training materials and workflows to onboard additional clinicians as the organization expands.
• Maintain detailed and accurate documentation in the electronic medical record (EMR) system.
• Provide clinical insights to support the growth and innovation of telemedicine services.
• Ability to be on-call after hours and weekends as second line of defense (RNs answer phone calls first).  Note this is rotating and will be at least every 3-week rotation. 

Qualifications:

• Active, unencumbered NP license.
• Active licenses in Washington, Oregon, and Arizona, with the ability to obtain additional licenses as required.
• Strong experience in geriatric medicine and chronic disease management.
• Expertise in developing care plans for patients with multiple chronic conditions.
• Excellent documentation skills and proficiency in using EMR systems.
• Ability to work autonomously in a remote setting, solve problems independently, and adapt to evolving workflows.

 Skills & Competencies:

• Strong clinical decision-making and diagnostic skills.
• Excellent communication and collaboration abilities.
• Flexibility to adapt to a dynamic and growing organization.
• Proficiency in telemedicine platforms and technology.

 Travel Requirement:

• Occasional travel for opening new facilities or team meetings, though not part of daily responsibilities.

Benefits:

• Mileage reimbursement where applicable for work travel
• 100% employer paid, comprehensive health care including medical, dental, and vision for you and your family
• Paid maternity and paternity for 14 weeks at employees' normal pay
• Unlimited PTO, with management approval
• Opportunities for professional development and continued learning
• Optional 401K, FSA, and equity incentives available

Salary Range: $115,000 - $130,000