Riverside Natural Foods Ltd.
Our Story
Riverside began in 2013 when Nima Fotovat, one of the founders, couldn't find a tasty, healthy, snack that was also safe for school for his son. So he teamed up with his siblings, Salma and Sahba Fotovat, to launch Riverside's first brand, MADEGOOD. The commitment to sell products that everyone could trust and enjoy came from the family’s lifelong relationship with healthy foods - to create products that provide exceptional nutrition and great taste to customers and their families, but in a way that respects the environment and the people in the community. As a result, Riverside became a certified B Corp Corporation, reflecting the commitment to consider people, the planet and as well as performance in every decision. Everything we do works to fulfill our purpose: To inspire a healthier and more compassionate world, where access to good food becomes a reality for all.
People:
At Riverside, People are our foundation. Without the care and passion from each member of our Riverside family, we would not be what or where it is today. It’s the people at Riverside who make our products the best it can be. We live our Values of Teamwork, Ownership, Respect, Humility, Adaptability, Grit, and, of course, having a little Fun. Riverside is growing fast and we’re always looking for great talent.
Our culture is the driving force for possibilities. Riverside created a culture deck to provide a behind-the-scenes glimpse into what its like to work at Riverside. It encapsulates what Riverside is about, our Values, and how we operate. Take a moment to read through Riverside's Culture Deck.
Making an Impact: 2024 Impact Report
This is the fourth Impact Report we have published, with the goal of sharing our ongoing efforts across areas related to Environmental Stewardship, Social Responsibility, and Good Governance (ESG). Click here to download and view our 2024 Impact Report.
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Regulatory Affairs Coordinator
Share this job
Join Riverside Natural Foods Ltd., a $300 million+ Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, 'better-for-you' snacks such as MadeGood and GOOD TO GO. We value teamwork, humility, respect, ownership, adaptability, grit, and fun.
We’re on an ambitious mission to double our business by 2027, and we need talented individuals like you to help us reach new heights. At Riverside, you’ll have the opportunity to chart your own path to success while contributing to ours. We believe anything worth doing is worth doing right, and our values will guide us through the rugged terrain – and yes, it will get rough. But that’s what makes the journey worthwhile.
So, lace up your boots and let’s tackle the climb together.
You can learn more about us at www.riversidenaturalfoods.com.
Position Summary/Objective:
Candidate will provide regulatory guidance and technical support to the company, our customers and vendors. Support other departments to ensure ingredients, packaging and products are in accordance with applicable food laws, regulations, claims and certifications. Must stay on top of existing standards and changes to assess and communicate their impact to the business. Must be a detail oriented, critical thinker, motivated and adaptable to a fast-moving environment.
Key Accountabilities and Activities:
- Demonstrate Riverside Core Values at all times.
- Provide support to Quality, R&D, Marketing, Sales and other internal partners on regulatory matters; recommend options and implement solutions to resolve problems using food science, nutrition and regulatory knowledge.
- Proactively takes OWNERSHIP to identify potential regulatory hitches and acts collaboratively, to reduce or eliminate them.
- Prepare and communicate technical / regulatory information related to our product portfolio to our customer base to address inquiries via Microsoft Office or Customer/Vendor Software.
- Participate in ingredient and artwork review and approval to ensure it meets formula and regulatory requirements of destination market.
- Interacts with external organizations to ensure timely compliance with all set criteria, including but not limited to: Gluten Free, Kosher, Non-GMO, Organic, Vegan, RSPO and other programs; keeping databases and backups up-to-date and accurate.
- Complete applications to support new product registrations, product renewals, and licensing.
- Maintain up-to-date working knowledge of domestic and international regulations related to food safety, packaging and labelling for product portfolio.
- g., FDA, Health Canada, International regulations as required
- Create and maintain Product Label Reports for all food products (branded and customer).
- Keeps the work atmosphere FUN by keeping it light and welcoming.
- Assist other departments as required.
Reporting Relationships
The position reports directly to the Regulatory Affairs Manager. It has no direct reports.
Qualifications:
- Science Degree or Diploma (Preference for specialization in Nutrition/Food Science/Regulatory Affairs).
- PASSIONATE and working knowledge of domestic and global food labeling regulations.
- Expertise in R&D Genesis (or equivalent Food Formulation Software) and Microsoft Office.
- Skill to research regulatory issues and lead/influence resolution.
- Ability to be persuasive, assertive while also being collaborative with diverse teams.
- Strong interpersonal and communication skills (verbal and written) with follow through abilities.
- Must be self-starter, organized, detail oriented and be able to prioritize tasks.
- Aptitude to exhibit, RESPECT and protect Riverside’s Core Values in a changing environment.
- Positive attitude with a desire to learn and collaborate.
- Understanding of food qualities, nutritional content, interactions and processing methods.
- TEAM player, collaborative, with a strong customer service mindset.
- Demonstrates HUMILITY throughout the company on a daily basis.
- Exceptional time management and organizational skills, self-starter with a high level of initiative and ADAPTABILITY.
Please note this role is an existing vacancy.
At Riverside, we are committed to transparency and fairness in our compensation and job posting practices. The range above reflects the target compensation for the position at the time of posting. Exact compensation will be determined based on experience, skill set, education, and training, as well as other organizational needs, while balancing internal equity.
What we expect:
- Values-led: You’ll be a member of a thoughtful and compassionate team that prioritizes respect, teamwork and resourcefulness along with a good dash of fun. Sometimes, even making granola bars is hard, and life’s too short to take ourselves so seriously that we don’t enjoy the journey.
- Unparalleled experiences and opportunities: We’re still determining who we are and what we can be. Help us shape what this organization will look like and what we’ll offer the world, into the future. This means rolling up your sleeves and sometimes building the process – fast! – while employing it. At Riverside, progress occasionally means proceeding imperfectly, and we’re okay with that, as long as we’re staying true to our values and learning and improving along the way.
- Access to everyone: We’re a flat organization with few silos which means you’ll have full access to everyone from our founders to our production staff. Even when employees dress up, they wear steel-toed shoes. So don’t be shy. Speak up, share your ideas and go places you normally wouldn’t – like the plant, or the boardroom.
- Personal development: We’ll support and empower you to chart your own path and reach any heights you set for yourself. Career paths at Riverside are carved by the people walking on them, not dictated by leaders. Count on us to give you the training and tools to grow and progress.
- Gratitude: As a growing business, we can’t always offer formal recognition like awards programs, but we do show our true gratitude and appreciation. At Riverside, we’re all in this together and we value you.
- Be a Riverside Brand Ambassador: Stay relentlessly close to our consumers and represent the brand in every interaction, decision, and deliverable. Bring the consumer voice into your work by protecting product quality, availability, and experience, acting early when standards slip, and delivering consistent value that earns trust, advocacy, and long-term brand love.
What We Offer:
- Values-led: We don’t cut corners or step on anyone or anything on our way to our summit. There is no winning at all costs here. Every step you take must align with our values, no compromises.
- Courageous determination: As a family-run, rapidly growing business, we are often challenged to find ways to deliver that aren’t obvious or easy. You must be willing to try, ask and answer challenging questions, test and learn, turn over every stone, keep moving forward and help us find a way through. Resourcefulness and grit will be your constant companions at Riverside and will serve you well.
- Humility: We’re a small (but growing) fish in a sea of whales and sharks. We know the products we offer are some of the healthiest and most sustainable, but we don’t brag about it, and know we have a steep path ahead. We pride ourselves in being respectful and supportive of others while shining brightly through our innovative, high-quality products. There isn’t one superstar at Riverside. We take turns leading the way as we climb to the summit.
- Continuous improvement: As a learn-as-we-go organization, we rely on each other to continuously improve everything we touch to make it better, more efficient, more sustainable, and more endearing to customers, consumers, employees, vendors, partners and the community. We own our mistakes and learn from them as we wind our way to the top.
Wait! There’s more!
- Immerse yourself in our comprehensive benefits program, with Riverside taking care of the costs!
- RRSP matching or 401k matching for an empowered financial journey
- Eligibility to participate in Riverside's Profit Sharing Plan
- Join Employee-Led Resource Groups (ERGs) championing mental health, sustainability, diversity, women, and LGBTQ+ rights
- Develop your career further through our Riverside University program and with our Tuition Reimbursement Program
- An open concept work environment that embodies our Values
How to Apply:
If you have the commitment to excellence, the energy, the attitude and experience we need, then please submit your resume to careers(AT)riversidenaturals.com with the job title you are applying for in the subject line or click the apply button!
Riverside Natural Foods Ltd. is committed to providing an inclusive and accessible environment for everyone. If you have a disability and require accommodation in the interview process, please let us know when you apply. We thank all applicants for their interest; however, due to volume, please note that only candidates selected for an interview will be contacted.
Disclaimer: As part of our recruitment process, we may use technology-assisted tools, including automated systems, to support the review and assessment of applications. These tools do not make final hiring decisions. All decisions related to screening, interviewing, and selection are made by our Talent Acquisition and hiring teams.
Ready to apply?
Apply to Riverside Natural Foods Ltd.
Associate Product Lifecycle Manager
Share this job
Join Riverside Natural Foods Ltd., a $300 million+ Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, 'better-for-you' snacks such as MadeGood and GOOD TO GO. We value teamwork, humility, respect, ownership, adaptability, grit, and fun.
We’re on an ambitious mission to double our business by 2027, and we need talented individuals like you to help us reach new heights. At Riverside, you’ll have the opportunity to chart your own path to success while contributing to ours. We believe anything worth doing is worth doing right, and our values will guide us through the rugged terrain – and yes, it will get rough. But that’s what makes the journey worthwhile.
So, lace up your boots and let’s tackle the climb together.
You can learn more about us at www.riversidenaturalfoods.com.
Summary: We are seeking an experienced Associate Product Lifecycle Management professional to oversee end-to-end product lifecycle activities, ensuring seamless transitions and efficient execution with minimal inventory impact. This role involves leading new product launches, orchestrating cross-functional teams, and driving product optimization initiatives and reports to the Product Lifecycle Manager.
Responsibilities:
- Manage end-to-end product lifecycle activities including renovations, transitions, and delistings.
- Ensure changes are executed efficiently while minimizing write-offs, obsolescence, and excess inventory.
- Lead multiple new product launch projects post-approval, ensuring alignment to the approved business case in partnership with finance.
- Coordinate cross-functional execution to ensure launches are delivered on time, in full, and without aged or stranded inventory.
- Track launch readiness, risks, and post-launch performance.
- Act as the single source of truth for product lifecycle plans, timelines, and decisions.
- Align cross-functional teams around one integrated product plan, reducing confusion and duplication.
- Proactively identify technical, operational, or supply chain risks related to launches, renovations, or delistings.
- Drive mitigation plans in collaboration with relevant functional teams to protect service, cost, and inventory outcomes.
Required Skills:
- Experience in product lifecycle management within CPG or Manufacturing environments.
- Strong understanding of product launches and cross-functional execution.
- Comfortable managing multiple projects simultaneously with competing priorities.
- Collaborates: Builds strong relationships and works effectively across functions to achieve shared objectives.
- Product Lifecycle & Change Management: Strong understanding of launch, transition, and delisting processes.
- Cross-Functional Coordination: Ability to manage complex interdependencies across Supply Chain, Operations, and Commercial teams.
- Analytical Thinking: Uses data to identify risks, trade-offs, and optimization opportunities.
- Execution Excellence: Delivers against timelines and business cases in a fast-moving environment.
- Problem Solving & Risk Management: Anticipates issues and drives practical mitigation actions.
- Project Management: strong project management and administration skills
Please note this role as a new vacancy.
Please note this role is an existing vacancy.
At Riverside, we are committed to transparency and fairness in our compensation and job posting practices. The range above reflects the target compensation for the position at the time of posting. Exact compensation will be determined based on experience, skill set, education, and training, as well as other organizational needs, while balancing internal equity.
What we expect:
- Values-led: You’ll be a member of a thoughtful and compassionate team that prioritizes respect, teamwork and resourcefulness along with a good dash of fun. Sometimes, even making granola bars is hard, and life’s too short to take ourselves so seriously that we don’t enjoy the journey.
- Unparalleled experiences and opportunities: We’re still determining who we are and what we can be. Help us shape what this organization will look like and what we’ll offer the world, into the future. This means rolling up your sleeves and sometimes building the process – fast! – while employing it. At Riverside, progress occasionally means proceeding imperfectly, and we’re okay with that, as long as we’re staying true to our values and learning and improving along the way.
- Access to everyone: We’re a flat organization with few silos which means you’ll have full access to everyone from our founders to our production staff. Even when employees dress up, they wear steel-toed shoes. So don’t be shy. Speak up, share your ideas and go places you normally wouldn’t – like the plant, or the boardroom.
- Personal development: We’ll support and empower you to chart your own path and reach any heights you set for yourself. Career paths at Riverside are carved by the people walking on them, not dictated by leaders. Count on us to give you the training and tools to grow and progress.
- Gratitude: As a growing business, we can’t always offer formal recognition like awards programs, but we do show our true gratitude and appreciation. At Riverside, we’re all in this together and we value you.
- Be a Riverside Brand Ambassador: Stay relentlessly close to our consumers and represent the brand in every interaction, decision, and deliverable. Bring the consumer voice into your work by protecting product quality, availability, and experience, acting early when standards slip, and delivering consistent value that earns trust, advocacy, and long-term brand love.
What We Offer:
- Values-led: We don’t cut corners or step on anyone or anything on our way to our summit. There is no winning at all costs here. Every step you take must align with our values, no compromises.
- Courageous determination: As a family-run, rapidly growing business, we are often challenged to find ways to deliver that aren’t obvious or easy. You must be willing to try, ask and answer challenging questions, test and learn, turn over every stone, keep moving forward and help us find a way through. Resourcefulness and grit will be your constant companions at Riverside and will serve you well.
- Humility: We’re a small (but growing) fish in a sea of whales and sharks. We know the products we offer are some of the healthiest and most sustainable, but we don’t brag about it, and know we have a steep path ahead. We pride ourselves in being respectful and supportive of others while shining brightly through our innovative, high-quality products. There isn’t one superstar at Riverside. We take turns leading the way as we climb to the summit.
- Continuous improvement: As a learn-as-we-go organization, we rely on each other to continuously improve everything we touch to make it better, more efficient, more sustainable, and more endearing to customers, consumers, employees, vendors, partners and the community. We own our mistakes and learn from them as we wind our way to the top.
Wait! There’s more!
- Immerse yourself in our comprehensive benefits program, with Riverside taking care of the costs!
- RRSP matching or 401k matching for an empowered financial journey
- Eligibility to participate in Riverside's Profit Sharing Plan
- Join Employee-Led Resource Groups (ERGs) championing mental health, sustainability, diversity, women, and LGBTQ+ rights
- Develop your career further through our Riverside University program and with our Tuition Reimbursement Program
- An open concept work environment that embodies our Values
How to Apply:
If you have the commitment to excellence, the energy, the attitude and experience we need, then please submit your resume to careers(AT)riversidenaturals.com with the job title you are applying for in the subject line or click the apply button!
Riverside Natural Foods Ltd. is committed to providing an inclusive and accessible environment for everyone. If you have a disability and require accommodation in the interview process, please let us know when you apply. We thank all applicants for their interest; however, due to volume, please note that only candidates selected for an interview will be contacted.
Disclaimer: As part of our recruitment process, we may use technology-assisted tools, including automated systems, to support the review and assessment of applications. These tools do not make final hiring decisions. All decisions related to screening, interviewing, and selection are made by our Talent Acquisition and hiring teams.
Ready to apply?
Apply to Riverside Natural Foods Ltd.
IT Security & Operations Specialist
Share this job
Join Riverside Natural Foods Ltd., a $300 million+ Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, 'better-for-you' snacks such as MadeGood and GOOD TO GO. We value teamwork, humility, respect, ownership, adaptability, grit, and fun.
We’re on an ambitious mission to double our business by 2027, and we need talented individuals like you to help us reach new heights. At Riverside, you’ll have the opportunity to chart your own path to success while contributing to ours. We believe anything worth doing is worth doing right, and our values will guide us through the rugged terrain – and yes, it will get rough. But that’s what makes the journey worthwhile.
So, lace up your boots and let’s tackle the climb together.
You can learn more about us at www.riversidenaturalfoods.com.
The Opportunity:
As a family owned and led company, Riverside Natural Foods (“Riverside” or the “Company”) has the freedom to pursue our founders’ vision of being a values-based and purpose driven food company that puts people first – our employees, our consumers, our partners, and our communities. Our purpose of “inspiring a healthier and more compassionate world” starts within our four walls and extends well beyond them to include everyone we can positively impact through our products, our business, and our relationships.
Continued rapid growth, fueled by our focus on building a bigger, more capable, more productive, and more responsible business, has created the opportunity to add an IT Security & Operations Specialist role.
Position Summary:
The IT Security & Operations Specialist supports Riverside’s cybersecurity operations and selected IT administration activities. This role is responsible for monitoring and responding to security events, administering key Microsoft security controls, supporting phishing and awareness programs, and helping maintain secure identity, endpoint, and collaboration environments. The role also provides hands-on support for selected IT operational processes, including user lifecycle management, endpoint administration, and coordination with Infrastructure and Helpdesk teams. Success in this role requires strong judgment, attention to detail, and the ability to balance security priorities with day-to-day operational support.
Primary Responsibilities:
- Monitor SIEM, EDR, and other security tools for suspicious activity and security alerts.
- Investigate and respond to security incidents, including containment, eradication, and recovery efforts.
- Conduct root cause analysis and maintain detailed incident documentation.
- Track and manage Incident and Change Request SLAs.
- Coordinate and execute phishing simulation campaigns and report on outcomes.
- Ensure end users complete mandatory cybersecurity awareness training and track compliance metrics.
- Provide appropriate phishing response actions, including analysis of spam/phishing emails, reporting, and taking corrective action.
- Implement and maintain security controls, including MFA, encryption, Data Loss Prevention (DLP), and endpoint protection.
- Assist the Information Security Manager with cybersecurity projects and new security implementations or improvements.
- Maintain accurate documentation of policies, procedures, risk assessments, and incident reports.
- Administer and support the Microsoft 365 environment, including core security controls, user administration, Exchange Online, SharePoint, and Teams.
- Manage and maintain Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, and user access management to ensure secure and reliable operations.
- Administer endpoint management solutions such as Microsoft Intune for device provisioning, patch management, software deployment, and security policy enforcement.
- Support identity and access management by configuring Microsoft 365, Microsoft Entra ID, MFA, and SSO integrations while ensuring compliance with IT security policies.
- Deliver the IT security components of the user onboarding and offboarding process, ensuring secure access provisioning and deprovisioning.
- Collaborate with IT Infrastructure and Helpdesk teams to strengthen cybersecurity operations and overall IT resilience.
- Support continuous improvement initiatives related to cybersecurity posture and compliance.
- This is a full-time, 100% on-site role that requires frequent travel to Riverside locations within the GTA.
- This role sometimes involves working outside regular hours for projects, routine system updates, or IT emergencies.
- Other duties as required.
Reporting Relationships
- This position reports to the Information Security Manager.
- This position does not have direct reports.
Qualifications
- Post-secondary diploma or degree in Information Technology, Cybersecurity, Computer Science, or related field.
- 3 to 5 years of combined experience across IT support, systems administration, and cybersecurity.
- At least 1 year of hands-on experience in security operations, security administration, or incident response.
- Experience working in a Microsoft-centric environment, including Microsoft 365, Intune, Windows Server, and identity/access management.
- Strong understanding of incident response processes and vulnerability management principles.
- Experience implementing security controls such as MFA, DLP, encryption, and endpoint protection.
- CompTIA Security+ certification strongly preferred.
- Microsoft Security Certification strongly preferred.
- TCM Security Certification is an asset.
- Strong problem-solving skills with attention to detail and accuracy.
- Demonstrates professionalism, sound judgment, and a service-oriented approach.
- Strong organizational skills with the ability to manage multiple priorities effectively.
- Strong verbal, written, and interpersonal communication skills.
- Demonstrated ability to work effectively with cross-functional teams to resolve complex issues.
- Able to work independently and collaboratively in a fast-paced environment.
- Takes initiative, follows through on commitments, adapts well to change, and contributes effectively in a hands-on environment.
- Able to regularly move throughout both office and production areas.
- Must have a valid driver’s license and reliable transportation.
Please note this role as a new vacancy.
At Riverside, we are committed to transparency and fairness in our compensation and job posting practices. The range above reflects the target compensation for the position at the time of posting. Exact compensation will be determined based on experience, skill set, education, and training, as well as other organizational needs, while balancing internal equity.
What we expect:
- Values-led: You’ll be a member of a thoughtful and compassionate team that prioritizes respect, teamwork and resourcefulness along with a good dash of fun. Sometimes, even making granola bars is hard, and life’s too short to take ourselves so seriously that we don’t enjoy the journey.
- Unparalleled experiences and opportunities: We’re still determining who we are and what we can be. Help us shape what this organization will look like and what we’ll offer the world, into the future. This means rolling up your sleeves and sometimes building the process – fast! – while employing it. At Riverside, progress occasionally means proceeding imperfectly, and we’re okay with that, as long as we’re staying true to our values and learning and improving along the way.
- Access to everyone: We’re a flat organization with few silos which means you’ll have full access to everyone from our founders to our production staff. Even when employees dress up, they wear steel-toed shoes. So don’t be shy. Speak up, share your ideas and go places you normally wouldn’t – like the plant, or the boardroom.
- Personal development: We’ll support and empower you to chart your own path and reach any heights you set for yourself. Career paths at Riverside are carved by the people walking on them, not dictated by leaders. Count on us to give you the training and tools to grow and progress.
- Gratitude: As a growing business, we can’t always offer formal recognition like awards programs, but we do show our true gratitude and appreciation. At Riverside, we’re all in this together and we value you.
- Be a Riverside Brand Ambassador: Stay relentlessly close to our consumers and represent the brand in every interaction, decision, and deliverable. Bring the consumer voice into your work by protecting product quality, availability, and experience, acting early when standards slip, and delivering consistent value that earns trust, advocacy, and long-term brand love.
What We Offer:
- Values-led: We don’t cut corners or step on anyone or anything on our way to our summit. There is no winning at all costs here. Every step you take must align with our values, no compromises.
- Courageous determination: As a family-run, rapidly growing business, we are often challenged to find ways to deliver that aren’t obvious or easy. You must be willing to try, ask and answer challenging questions, test and learn, turn over every stone, keep moving forward and help us find a way through. Resourcefulness and grit will be your constant companions at Riverside and will serve you well.
- Humility: We’re a small (but growing) fish in a sea of whales and sharks. We know the products we offer are some of the healthiest and most sustainable, but we don’t brag about it, and know we have a steep path ahead. We pride ourselves in being respectful and supportive of others while shining brightly through our innovative, high-quality products. There isn’t one superstar at Riverside. We take turns leading the way as we climb to the summit.
- Continuous improvement: As a learn-as-we-go organization, we rely on each other to continuously improve everything we touch to make it better, more efficient, more sustainable, and more endearing to customers, consumers, employees, vendors, partners and the community. We own our mistakes and learn from them as we wind our way to the top.
Wait! There’s more!
- Immerse yourself in our comprehensive benefits program, with Riverside taking care of the costs!
- RRSP matching or 401k matching for an empowered financial journey
- Eligibility to participate in Riverside's Profit Sharing Plan
- Join Employee-Led Resource Groups (ERGs) championing mental health, sustainability, diversity, women, and LGBTQ+ rights
- Develop your career further through our Riverside University program and with our Tuition Reimbursement Program
- An open concept work environment that embodies our Values
How to Apply:
If you have the commitment to excellence, the energy, the attitude and experience we need, then please submit your resume to careers(AT)riversidenaturals.com with the job title you are applying for in the subject line or click the apply button!
Riverside Natural Foods Ltd. is committed to providing an inclusive and accessible environment for everyone. If you have a disability and require accommodation in the interview process, please let us know when you apply. We thank all applicants for their interest; however, due to volume, please note that only candidates selected for an interview will be contacted.
Disclaimer: As part of our recruitment process, we may use technology-assisted tools, including automated systems, to support the review and assessment of applications. These tools do not make final hiring decisions. All decisions related to screening, interviewing, and selection are made by our Talent Acquisition and hiring teams.
Ready to apply?
Apply to Riverside Natural Foods Ltd.
Analyst – Accounts Receivable / Accounts Payable
Share this job
Join Riverside Natural Foods Ltd., a $300 million+ Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, 'better-for-you' snacks such as MadeGood and GOOD TO GO. We value teamwork, humility, respect, ownership, adaptability, grit, and fun.
We’re on an ambitious mission to double our business by 2027, and we need talented individuals like you to help us reach new heights. At Riverside, you’ll have the opportunity to chart your own path to success while contributing to ours. We believe anything worth doing is worth doing right, and our values will guide us through the rugged terrain – and yes, it will get rough. But that’s what makes the journey worthwhile.
So, lace up your boots and let’s tackle the climb together.
You can learn more about us at www.riversidenaturalfoods.com.
Position Summary
We are seeking a detail-oriented and reliable Analyst – AR/AP to support our core accounting operations. This role is responsible for managing Accounts Payable (AP), Accounts Receivable (AR), and Corporate Credit Card Reconciliation, while also contributing to reporting and audit readiness. The ideal candidate will possess solid technical accounting knowledge, hands-on experience with SAP, and a high degree of accuracy, adaptability, and collaboration.
Key Responsibilities
Accounts Payable
- Process and review vendor invoices in Concur and SAP in compliance with internal policies.
- Reconcile corporate credit card statements and ensure accurate recording of transactions.
- Ensure compliance with credit card policies and resolve discrepancies with cardholders.
- Process employee expense reimbursements and verify adherence to company guidelines.
- Prepare journal entries, Ensure timely and accurate vendor reconciliations, and support audit requirements.
- Recommend improvements to AP and credit card processes to strengthen internal controls
Accounts Receivable
- Accurately post customer payments (checks, ACH, wire) to correct accounts/invoices.
- Organize and review remittance details and backup documents.
- Reconcile AR ledgers to ensure proper application of payments and resolve variances.
- Respond to customer inquiries, send account statements, and manage overdue notices.
- Professionally resolve billing disputes or payment discrepancies.
Reporting & Collaboration
- Assist in generating financial and management reports.
- Collaborate closely with AP/AR teams and internal departments to ensure data accuracy.
- Participate in ongoing process improvement initiatives.
Qualifications
Education & Experience
- High school diploma required; post-secondary education in Accounting, Finance, or Business preferred.
- 2+ years of experience in AP, AR, or finance-related roles strongly preferred.
- Prior experience working with SAP and Concur is a must.
Skills & Competencies
- Accounting Knowledge: Understanding of basic accounting principles.
- Attention to Detail: Strong focus on data accuracy and consistency.
- Time Management: Ability to prioritize and meet tight deadlines.
- Communication: Strong verbal and written communication skills across functions.
- Problem-Solving: Ability to resolve billing and reconciliation issues efficiently.
- Customer Focus: Commitment to professional, responsive service.
Technical Proficiency
- Intermediate knowledge of Microsoft Excel, Word, and Outlook.
- Proficiency in SAP and Concur or similar accounting platforms.
- Familiarity with general ledger, journal entries, and reconciliation procedures.
Core Attributes
- Agility & Adaptability: Comfortable managing shifting priorities and fast-paced environments.
- Humility & Collaboration: Open to feedback and effective in cross-functional teamwork.
- "Can-Do / Will-Do" Attitude: Proactive and solutions-focused with a willingness to take initiative.
- Reliability & Integrity: Maintains confidentiality and completes tasks with accountability.
Please note this role is an existing vacancy.
At Riverside, we are committed to transparency and fairness in our compensation and job posting practices. The range above reflects the target compensation for the position at the time of posting. Exact compensation will be determined based on experience, skill set, education, and training, as well as other organizational needs, while balancing internal equity.
What we expect:
- Values-led: You’ll be a member of a thoughtful and compassionate team that prioritizes respect, teamwork and resourcefulness along with a good dash of fun. Sometimes, even making granola bars is hard, and life’s too short to take ourselves so seriously that we don’t enjoy the journey.
- Unparalleled experiences and opportunities: We’re still determining who we are and what we can be. Help us shape what this organization will look like and what we’ll offer the world, into the future. This means rolling up your sleeves and sometimes building the process – fast! – while employing it. At Riverside, progress occasionally means proceeding imperfectly, and we’re okay with that, as long as we’re staying true to our values and learning and improving along the way.
- Access to everyone: We’re a flat organization with few silos which means you’ll have full access to everyone from our founders to our production staff. Even when employees dress up, they wear steel-toed shoes. So don’t be shy. Speak up, share your ideas and go places you normally wouldn’t – like the plant, or the boardroom.
- Personal development: We’ll support and empower you to chart your own path and reach any heights you set for yourself. Career paths at Riverside are carved by the people walking on them, not dictated by leaders. Count on us to give you the training and tools to grow and progress.
- Gratitude: As a growing business, we can’t always offer formal recognition like awards programs, but we do show our true gratitude and appreciation. At Riverside, we’re all in this together and we value you.
- Be a Riverside Brand Ambassador: Stay relentlessly close to our consumers and represent the brand in every interaction, decision, and deliverable. Bring the consumer voice into your work by protecting product quality, availability, and experience, acting early when standards slip, and delivering consistent value that earns trust, advocacy, and long-term brand love.
What We Offer:
- Values-led: We don’t cut corners or step on anyone or anything on our way to our summit. There is no winning at all costs here. Every step you take must align with our values, no compromises.
- Courageous determination: As a family-run, rapidly growing business, we are often challenged to find ways to deliver that aren’t obvious or easy. You must be willing to try, ask and answer challenging questions, test and learn, turn over every stone, keep moving forward and help us find a way through. Resourcefulness and grit will be your constant companions at Riverside and will serve you well.
- Humility: We’re a small (but growing) fish in a sea of whales and sharks. We know the products we offer are some of the healthiest and most sustainable, but we don’t brag about it, and know we have a steep path ahead. We pride ourselves in being respectful and supportive of others while shining brightly through our innovative, high-quality products. There isn’t one superstar at Riverside. We take turns leading the way as we climb to the summit.
- Continuous improvement: As a learn-as-we-go organization, we rely on each other to continuously improve everything we touch to make it better, more efficient, more sustainable, and more endearing to customers, consumers, employees, vendors, partners and the community. We own our mistakes and learn from them as we wind our way to the top.
Wait! There’s more!
- Immerse yourself in our comprehensive benefits program, with Riverside taking care of the costs!
- RRSP matching or 401k matching for an empowered financial journey
- Eligibility to participate in Riverside's Profit Sharing Plan
- Join Employee-Led Resource Groups (ERGs) championing mental health, sustainability, diversity, women, and LGBTQ+ rights
- Develop your career further through our Riverside University program and with our Tuition Reimbursement Program
- An open concept work environment that embodies our Values
How to Apply:
If you have the commitment to excellence, the energy, the attitude and experience we need, then please submit your resume to careers(AT)riversidenaturals.com with the job title you are applying for in the subject line or click the apply button!
Riverside Natural Foods Ltd. is committed to providing an inclusive and accessible environment for everyone. If you have a disability and require accommodation in the interview process, please let us know when you apply. We thank all applicants for their interest; however, due to volume, please note that only candidates selected for an interview will be contacted.
Disclaimer: As part of our recruitment process, we may use technology-assisted tools, including automated systems, to support the review and assessment of applications. These tools do not make final hiring decisions. All decisions related to screening, interviewing, and selection are made by our Talent Acquisition and hiring teams.
Ready to apply?
Apply to Riverside Natural Foods Ltd.
Sr. Quality Improvement Leader
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Join Riverside Natural Foods Ltd., a $300 million+ Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, 'better-for-you' snacks such as MadeGood and GOOD TO GO. We value teamwork, humility, respect, ownership, adaptability, grit, and fun.
We’re on an ambitious mission to double our business by 2027, and we need talented individuals like you to help us reach new heights. At Riverside, you’ll have the opportunity to chart your own path to success while contributing to ours. We believe anything worth doing is worth doing right, and our values will guide us through the rugged terrain – and yes, it will get rough. But that’s what makes the journey worthwhile.
So, lace up your boots and let’s tackle the climb together.
You can learn more about us at www.riversidenaturalfoods.com.
Position Summary/Objective:
The position ensures successful continues improvement of Riverside’s Food Safety and Quality Assurance System by providing leadership through strong knowledge and experience of managing food safety and quality incidents, conducting root cause analysis, risk assessment, CAPA program and meeting the food safety and quality targets. You will be responsible for initiatives to enhance the food safety and quality performance of products and processes within Riverside Natural Food Ltd. They are PASSIONATE about Riverside’s values and purpose, solving problems, food safety, quality (delighting our consumers) and always lead with a continuous improvement mindset.
Primary Responsibilities:
- Demonstrate and uphold Riverside Natural Food’s core values
- Manage (lead investigations, root cause analysis -RCA, collect or identify data that needs to be collected, etc.) food safety and Quality Incidents including consumer and customer complaints, product holds, internal non-conformances to ensure product safety and quality
- Take the OWNERSHIP on leading investigation and root cause analysis to identify possible issues affecting food safety and quality of the products and processes, place necessary products on hold in SAP systems
- Review and analyze data from food safety records and quality verification checks to identify trends and areas for improvement and implement corrective action
- Lead cross-functional teams in identifying opportunities for food safety and quality improvement by addressing root cause of issues, writing incident reports, and ensuring comprehensive action plans are implemented and completed to prevent future issues
- TEAMWORK and work closely with Production, Sanitation, Maintenance, Engineering, Facility, R&D and other relevant departments to implement and sustain food safety and quality improvement initiatives
- Ensure consistent execution of current Food Safety and Quality Management Programs, internal procedures and compliance with BRC requirements
- Establish, develop, implement and monitor food safety and quality improvement strategies, plans and KPIs aligned with organizational goals. Communicate and report improvement, progress and results to stakeholders to measure success
- Use statistical methods, data analysis and sampling plans to track and monitor product and process performances and capabilities affecting safety and quality and reduce defects and minimize inconsistencies. Identify upper and lower specifications limits to build run charts to monitor CTQs and CTPs. Understand the process to create and implement control charts for existing and new products working with R&D and production team.
- Develop, update, and implement improvement policies and procedures and Food safety and quality plan
- Identify training opportunities, train the trainer and ensure employees are trained in food safety and quality improvement methodologies and tools such as root cause and hazard analysis, risk assessment, corrective and preventive action development.
- Promote a culture of excellence and improvement awareness across the organization
- Develop innovative solutions to food safety and quality related issues and provide improvement reports on the status improvement projects to senior leadership.
- Comfortability working different shifts, when needed.
- Keeps the work atmosphere FUN by keeping it light and welcoming
- Be a Riverside Brand Ambassador: Stay relentlessly close to our consumers and represent the brand in every interaction, decision, and deliverable. Bring the consumer voice into your work by protecting product quality, availability, and experience, acting early when standards slip, and delivering consistent value that earns trust, advocacy, and long-term brand love.
- Other duties, as assigned to support the execution of FSQA programs.
Reporting Relationship:
Reports directly to the plant FSQA Leader. Plant FSQA leaders report to corporate. There are no direct reports.
Education & Qualifications:
- or Diploma in Engineering, Food Science and technology, Chemistry, Microbiology, pharmaceutical and other related disciplines
- A minimum of 5 years of FSQA experience in food manufacturing and relevant food safety and quality programs in similar roles (Quality improvement, continues improvement, process improvement).
- Experience with highly automated food manufacturing lines for continues and batch processes.
- Strong understanding of hazards analysis, HACCP, GMPs, FM prevention, microbiology, pest control and other food safety related programs
- A minimum Lean Six Sigma- Green belt certification and experience in QI (quality improvement) focused environment. Demonstrated application on actual projects on production sites.
- Strong understanding of statistics, product sampling standards/programs and SPC and experience in SPC technologies such as Minitab
- Understanding and knowledge of commercialization processes, food safety and quality attributes and its impact
- Experience in investigation process, root cause analysis methodologies and corrective action plans (CAPA)
Skills & Abilities:
- Ability to be persuasive, assertive while also being collaborative with diverse TEAMS.
- Exceptional time management, organizational and implementation skills.
- Self-starter with a high level of initiative and ADAPTABILITY
- Strong interpersonal and communication skills with follow-through
- Analytical, with problem-identification and problem-solving capabilities, detail oriented.
- PASSIONATE and curious individuals with a positive attitude and desire to learn and
- Aptitude to exhibit, RESPECT and protect Riverside’s Core Values in a rapidly changing
- Be Bold & Courageous: Challenge the status quo, act with intent before conditions are perfect, and learn fast. Try new approaches, adjust quickly, and pursue win-win outcomes without compromising quality or trust.
Please note this role as a new vacancy.
At Riverside, we are committed to transparency and fairness in our compensation and job posting practices. The range above reflects the target compensation for the position at the time of posting. Exact compensation will be determined based on experience, skill set, education, and training, as well as other organizational needs, while balancing internal equity.
What we expect:
- Values-led: You’ll be a member of a thoughtful and compassionate team that prioritizes respect, teamwork and resourcefulness along with a good dash of fun. Sometimes, even making granola bars is hard, and life’s too short to take ourselves so seriously that we don’t enjoy the journey.
- Unparalleled experiences and opportunities: We’re still determining who we are and what we can be. Help us shape what this organization will look like and what we’ll offer the world, into the future. This means rolling up your sleeves and sometimes building the process – fast! – while employing it. At Riverside, progress occasionally means proceeding imperfectly, and we’re okay with that, as long as we’re staying true to our values and learning and improving along the way.
- Access to everyone: We’re a flat organization with few silos which means you’ll have full access to everyone from our founders to our production staff. Even when employees dress up, they wear steel-toed shoes. So don’t be shy. Speak up, share your ideas and go places you normally wouldn’t – like the plant, or the boardroom.
- Personal development: We’ll support and empower you to chart your own path and reach any heights you set for yourself. Career paths at Riverside are carved by the people walking on them, not dictated by leaders. Count on us to give you the training and tools to grow and progress.
- Gratitude: As a growing business, we can’t always offer formal recognition like awards programs, but we do show our true gratitude and appreciation. At Riverside, we’re all in this together and we value you.
- Be a Riverside Brand Ambassador: Stay relentlessly close to our consumers and represent the brand in every interaction, decision, and deliverable. Bring the consumer voice into your work by protecting product quality, availability, and experience, acting early when standards slip, and delivering consistent value that earns trust, advocacy, and long-term brand love.
What We Offer:
- Values-led: We don’t cut corners or step on anyone or anything on our way to our summit. There is no winning at all costs here. Every step you take must align with our values, no compromises.
- Courageous determination: As a family-run, rapidly growing business, we are often challenged to find ways to deliver that aren’t obvious or easy. You must be willing to try, ask and answer challenging questions, test and learn, turn over every stone, keep moving forward and help us find a way through. Resourcefulness and grit will be your constant companions at Riverside and will serve you well.
- Humility: We’re a small (but growing) fish in a sea of whales and sharks. We know the products we offer are some of the healthiest and most sustainable, but we don’t brag about it, and know we have a steep path ahead. We pride ourselves in being respectful and supportive of others while shining brightly through our innovative, high-quality products. There isn’t one superstar at Riverside. We take turns leading the way as we climb to the summit.
- Continuous improvement: As a learn-as-we-go organization, we rely on each other to continuously improve everything we touch to make it better, more efficient, more sustainable, and more endearing to customers, consumers, employees, vendors, partners and the community. We own our mistakes and learn from them as we wind our way to the top.
Wait! There’s more!
- Immerse yourself in our comprehensive benefits program, with Riverside taking care of the costs!
- RRSP matching or 401k matching for an empowered financial journey
- Eligibility to participate in Riverside's Profit Sharing Plan
- Join Employee-Led Resource Groups (ERGs) championing mental health, sustainability, diversity, women, and LGBTQ+ rights
- Develop your career further through our Riverside University program and with our Tuition Reimbursement Program
- An open concept work environment that embodies our Values
How to Apply:
If you have the commitment to excellence, the energy, the attitude and experience we need, then please submit your resume to careers(AT)riversidenaturals.com with the job title you are applying for in the subject line or click the apply button!
Riverside Natural Foods Ltd. is committed to providing an inclusive and accessible environment for everyone. If you have a disability and require accommodation in the interview process, please let us know when you apply. We thank all applicants for their interest; however, due to volume, please note that only candidates selected for an interview will be contacted.
Disclaimer: As part of our recruitment process, we may use technology-assisted tools, including automated systems, to support the review and assessment of applications. These tools do not make final hiring decisions. All decisions related to screening, interviewing, and selection are made by our Talent Acquisition and hiring teams.
Ready to apply?
Apply to Riverside Natural Foods Ltd.