Position Summary:

As Riverside Natural Foods continues its business transformation journey, we are investing in leading-edge data and analytics capabilities to support long-term, values-based growth. A key pillar of this transformation is the evolution of a trusted data ecosystem as a foundation for our Business Intelligence and AI strategy.

The Enterprise Data & Generative AI Engineer plays a central role in building and operating the data foundation that powers analytics, machine learning, and Generative AI across the organization. This role spans cloud lakehouse platforms (Databricks or Snowflake), syndicated commercial data (e.g., POS, Nielsen), IoT/PLC data from production lines, unstructured data sources, and SAP Datasphere. The engineer ensures that all enterprise data domains are integrated into a governed, scalable, AI‑ready Data Fabric that supports advanced analytics and GenAI applications.

This individual must be a self-starter with strong communication skills, a positive outlook, curiosity, and a deep understanding of SAP-centric enterprise data architecture with other modern lakehouse data ecosystems.

Primary Responsibilities:

Data Integration & Pipeline Engineering

• Support the execution of Riverside’s BI and AI Strategy in alignment with enterprise priorities.
• Design and implement scalable ingestion pipelines across different application platforms, including POS feeds, Nielsen syndicated data, IoT/PLC data, and unstructured sources such as documents, logs, and images.
• Support the reliable delivery of current reports consumed by the business and their transition to better designed technology.
• Optimize pipelines for performance, cost, and reliability across the Data Fabric.

6-12 months Horizon:

• Build ELT/ETL workflows that support analytics, ML, and GenAI use cases across structured, semi‑structured, and unstructured data based on business priorities.
• Develop real‑time or near‑real‑time data flows for AI‑driven applications using event‑driven architectures.

Enterprise Data Architecture

• Model and harmonize SAP S/4HANA data structures while integrating them with external commercial, operational, and sensor data in collaboration with the SAP Analytics Lead.
• Integrate SAP and non‑SAP data into Databricks or Snowflake to support advanced analytics, ML, and GenAI workloads.
• Contribute to the design of a unified Data Fabric that supports cross‑domain analytics and AI.

Data Governance, Quality & Observability

• Implement data quality rules, lineage tracking, and metadata management across SAP, cloud, IoT, and syndicated data sources.
• Ensure compliance with security, privacy, and regulatory requirements.
• Monitor data drift, embedding drift, and AI‑specific data quality indicators.

Platform Engineering & Automation

• Use infrastructure‑as‑code and CI/CD to deploy and manage data pipelines and lakehouse components.
• Automate documentation, testing, and pipeline optimization using GenAI‑assisted tools.
• Contribute to the design of enterprise data products that are versioned, governed, and AI‑ready.

AI/ML & Generative AI Enablement (emerging area)

• Prepare curated datasets for ML model training, LLM fine‑tuning, and enterprise GenAI applications.
• Build pipelines for document processing, chunking, and embedding generation to support Retrieval‑Augmented Generation (RAG).
• Implement and maintain vector databases or embedding stores.
• Support synthetic data generation and data augmentation workflows.
• Collaborate with ML engineers to operationalize model training, evaluation, and monitoring

Cross-Functional Collaboration

• Partner with key resources in BT&T and business stakeholders to understand priorities and translate business requirements into scalable data solutions that support analytics and GenAI use cases.
• Provide technical guidance on data architecture decisions involving SAP Datasphere, Databricks, Snowflake, and IoT/OT data platforms.
• Be a Riverside Brand Ambassador: Stay relentlessly close to our consumers and represent the brand in every interaction, decision, and deliverable. Bring the consumer voice into your work by protecting product quality, availability, and experience, acting early when standards slip, and delivering consistent value that earns trust, advocacy, and long-term brand love.

Qualifications:

Education & Experience

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
• 5+ years of CPG experience in Business Intelligence, Data Engineering, or Analytics roles preferred.
• Prior work integrating SAP with cloud lakehouse platforms.
• Proven experience with IoT/OT data ingestion and industrial data protocols as well as hybrid SAP + cloud analytics architectures.

Technical Skills

• Strong SQL and Python for data engineering.
• Experience with SAP S/4HANA data structures and integration patterns (ODP, CDS views, SAP BTP services).
• Hands‑on experience with SAP Datasphere modeling and data integration preferred.
• Proficiency with Databricks (Spark, Delta Lake) or Snowflake (Snowpark, Streams/Tasks).
• Familiarity with cloud platforms (Azure, AWS, or GCP).
• Experience with orchestration tools such as Airflow, dbt, or SAP Data Intelligence.
• Knowledge of streaming technologies (Kafka, Kinesis, or equivalent).
• Experience building pipelines for unstructured data (documents, images, logs).
• Familiarity with vector databases (FAISS, Pinecone, Weaviate, or cloud-native equivalents).
• Understanding of LLMs, embeddings, and RAG architectures preferred.
• Exposure to ML lifecycle tooling (MLflow, SageMaker, Vertex AI, or Databricks ML).
• Ability to support model monitoring and AI observability preferred.

About You:

• You are proactive, energetic, and bring joy to the teams you work with.
• You naturally take ownership and have a can-do attitude.
• You are highly organized, detail-oriented, and love solving problems.
• You are a strong communicator and enjoy working with both business and technical teams.
• You are passionate about data and helping others make better decisions.
• You are a self-starter and thrive in a collaborative, fast-paced, and values-driven environment.
• You embody Riverside values of humility, adaptability, respect, and fun—and inspire your team to do the same.
• Be Bold & Courageous: Challenge the status quo, act with intent before conditions are perfect, and learn fast. Try new approaches, adjust quickly, and pursue win-win outcomes without compromising quality or trust.

The Opportunity: 

As a family owned and led company, Riverside Natural Foods (“Riverside” or the “Company”) has the freedom to pursue our founders’ vision of being a values-based and purpose driven food company that puts people first – our employees, our consumers, our partners, and our communities. Our purpose of “inspiring a healthier and more compassionate world” starts within our four walls and extends well beyond them to include everyone we can positively impact through our products, our business, and our relationships. 

Continued rapid growth, fueled by our focus on building a bigger, more capable, more productive, and more responsible business, has created the opportunity to add an IT Security & Operations Specialist role. 

Position Summary: 

The IT Security & Operations Specialist supports Riverside’s cybersecurity operations and selected IT administration activities. This role is responsible for monitoring and responding to security events, administering key Microsoft security controls, supporting phishing and awareness programs, and helping maintain secure identity, endpoint, and collaboration environments. The role also provides hands-on support for selected IT operational processes, including user lifecycle management, endpoint administration, and coordination with Infrastructure and Helpdesk teams. Success in this role requires strong judgment, attention to detail, and the ability to balance security priorities with day-to-day operational support. 

Primary Responsibilities: 

• Monitor SIEM, EDR, and other security tools for suspicious activity and security alerts. 

• Investigate and respond to security incidents, including containment, eradication, and recovery efforts. 

• Conduct root cause analysis and maintain detailed incident documentation. 

• Track and manage Incident and Change Request SLAs. 

• Coordinate and execute phishing simulation campaigns and report on outcomes. 

• Ensure end users complete mandatory cybersecurity awareness training and track compliance metrics. 

• Provide appropriate phishing response actions, including analysis of spam/phishing emails, reporting, and taking corrective action. 

• Implement and maintain security controls, including MFA, encryption, Data Loss Prevention (DLP), and endpoint protection. 

• Assist the Information Security Manager with cybersecurity projects and new security implementations or improvements. 

• Maintain accurate documentation of policies, procedures, risk assessments, and incident reports. 

• Administer and support the Microsoft 365 environment, including core security controls, user administration, Exchange Online, SharePoint, and Teams. 

• Manage and maintain Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, and user access management to ensure secure and reliable operations. 

• Administer endpoint management solutions such as Microsoft Intune for device provisioning, patch management, software deployment, and security policy enforcement. 

• Support identity and access management by configuring Microsoft 365, Microsoft Entra ID, MFA, and SSO integrations while ensuring compliance with IT security policies. 

• Deliver the IT security components of the user onboarding and offboarding process, ensuring secure access provisioning and deprovisioning. 

• Collaborate with IT Infrastructure and Helpdesk teams to strengthen cybersecurity operations and overall IT resilience. 
• Support continuous improvement initiatives related to cybersecurity posture and compliance. 
• This is a full-time, 100% on-site role that requires frequent travel to Riverside locations within the GTA. 

• This role sometimes involves working outside regular hours for projects, routine system updates, or IT emergencies. 

• Other duties as required. 

Reporting Relationships 

• This position reports to the Information Security Manager. 

• This position does not have direct reports. 

Qualifications  

• Post-secondary diploma or degree in Information Technology, Cybersecurity, Computer Science, or related field. 

• 3 to 5 years of combined experience across IT support, systems administration, and cybersecurity. 

• At least 1 year of hands-on experience in security operations, security administration, or incident response. 

• Experience working in a Microsoft-centric environment, including Microsoft 365, Intune, Windows Server, and identity/access management. 

• Strong understanding of incident response processes and vulnerability management principles. 

• Experience implementing security controls such as MFA, DLP, encryption, and endpoint protection. 

• CompTIA Security+ certification strongly preferred. 

• Microsoft Security Certification strongly preferred. 

• TCM Security Certification is an asset. 

• Strong problem-solving skills with attention to detail and accuracy. 

• Demonstrates professionalism, sound judgment, and a service-oriented approach. 

• Strong organizational skills with the ability to manage multiple priorities effectively. 

• Strong verbal, written, and interpersonal communication skills. 

• Demonstrated ability to work effectively with cross-functional teams to resolve complex issues. 

• Able to work independently and collaboratively in a fast-paced environment. 

• Takes initiative, follows through on commitments, adapts well to change, and contributes effectively in a hands-on environment. 

• Able to regularly move throughout both office and production areas. 

• Must have a valid driver’s license and reliable transportation.