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Community Guide
Location: Virtual (Must Be Located in MN)
FLSA Status: Exempt
Job Status: Full Time
Work Model: Hybrid
Work Schedule: Monday–Friday with occasional evenings and/or weekends
Vehicle Required: No
Amount of Travel Required: 5%
Reports To: Care Team Manager
Salary Range: $50,000 - $55,000
At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life’s challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets members where they are, and understands the community’s resources — can ease those burdens. Our mission-driven and member-focused company is seeking an experienced and self-motivated Community Guide.
The Community Guide is an integral part of Reema, a start-up working to transform how health care and social care work together. Reema believes that using technology to create human connection and engagement can be a lifeline for those most struggling to navigate life’s challenges. This program is focused on short-term work with a high volume of members to The Community Guide works to build brief genuine, positive relationships with members in an effort to improve member’s health and wellbeing. Community guides complete their work daily through an integrated technology platform to call and text members, schedule community visits, and document interactions. The guide will also be responsible for addressing a range of health care needs as identified by our customer, ranging from screenings to utilizations to brief assessments. Primary strengths of the Guide should be communication, building meaningful relationships, motivated by achieving goals, problem solving, and a comfortability in navigating the ambiguous nature of a constantly growing and evolving startup.
Responsibilities and Expectations:
Complete accurate and thorough documentation and record keeping in a timely manner:
Provide positive representation of Reema:
Job responsibilities to grow and change as business necessitates.
Education, Experience and Skills:
Qualifications & Position Requirements:
Benefits:
As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws.
Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
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Community Guide
Location: Minneapolis, MN
FLSA Status: Exempt
Job Status: Full Time
Work Model: Hybrid
Work Schedule: Monday–Friday with occasional evenings and/or weekends
Vehicle Required: Yes
Amount of Travel Required: 25-50% within a 30 mi or greater community service area
Reports To: Care Team Manager
Salary Range: $50,000 - $55,000 annually
At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life’s challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets members where they are, and understands the community’s resources — can ease those burdens. Our mission-driven and member-focused company is seeking an experienced and self-motivated Community Guide who has worked with individuals living with health challenges and social issues, and understands the unique needs of this community.
This energetic and adaptable Community Guide is an integral part of Reema, a start-up working to transform how health care and social care work together. The Community Guide works to build genuine, positive relationships with members in an effort to improve member’s health and wellbeing. Their work is completed daily through an integrated technology platform to call and text members, schedule community visits, as well as document all interactions. The Guide will be responsible for the full lifecycle of their caseload, including initial outreach to engage members in services, ongoing work with members to achieve their wellbeing goals through connection to health care and community resources, and graduation from the program. A primary strength of the Guide should be excellent verbal and written communication, building strong meaningful relationships, problem solving, and a comfortability in navigating the ambiguous nature of a constantly growing and evolving startup.
This position requires significant time in the field, directly interacting with members. This role is most suitable for someone who is confident in interacting directly with many people, many of whom have experienced trauma and face barriers because of their mental, physical and chemical health.
Outreach and engagement into care:
Provide high quality and meaningful support to members to achieve improved health and wellbeing outcomes:
Complete accurate and thorough documentation and record keeping in a timely manner:
Provide positive representation of Reema:
Job responsibilities to grow and change as business necessitates.
Education, Experience and Skills:
Qualifications & Position Requirements:
Benefits:
As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws.
Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
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