Job Title: Director of Sales Operations and Enablement  

Location: Remote (U.S.)

Reports To: Chad Myers, Vice President of Sales 

About Private Health Management 

Private Health Management (PHM) supports people with serious and complex medical conditions, helping them obtain the best possible medical care. We guide individuals and families to top specialists, advanced diagnostics, and personalized care. Trusted by healthcare providers and businesses, PHM offers independent, science-backed insights to help clients make informed decisions and access the best care. 

About the Role 

This is a foundational role responsible for building and scaling the sales operations function at PHM. As Director of Sales Operations/Enablement, you will partner closely with the VP of Sales to design the systems, processes, and enablement infrastructure that drive revenue growth and team effectiveness. 

You will own the operational backbone of the sales organization, enabling the VP of Sales to focus externally on customers, deals, and pipeline growth. This role is highly cross-functional and requires someone who can bring structure to ambiguity, remove friction for the sales team, and drive measurable improvements in efficiency and performance. 

What You’ll Accomplish 

• Establish and roll out a comprehensive sales playbook that aligns the team on messaging, methodology, and execution  

• Design and implement scalable sales processes that improve consistency, efficiency, and revenue outcomes  
• Build and deliver ongoing sales training programs to elevate team performance and in-market effectiveness  
• Drive operational improvements across systems, tools, and workflows to remove friction and accelerate revenue growth  

How You’ll Spend Your Days 

Sales Process & Playbook Development 
You will define and continuously refine the sales process, ensuring alignment across the team. You will build and maintain a living sales playbook that evolves with the business and reinforces best practices. 

Sales Enablement & Training 
You will lead ongoing training initiatives, including sales methodology adoption, skill development, and reinforcement of best practices. You will ensure the team is equipped to execute effectively in market. 

Sales Technology & Systems Optimization 
You will own the sales tech stack, including Salesforce and supporting tools, identifying gaps and driving improvements. You will partner with Business Operations and IT to enhance integrations, functionality, and usability. 

SDR Team Support & Development 
You will support and guide the SDR team on targeting, messaging, objection handling, and execution. You will help build structure and consistency in their workflows and performance. 

What You Bring to the Table 

Required 

• Deep experience with Salesforce and modern sales tech stacks (e.g., HubSpot, Outreach, LinkedIn Sales Navigator, ZoomInfo), with the ability to identify gaps and drive improvements  

• Proven experience in high-growth, fast-paced environments where systems and processes are built in real time  

• Strong track record of designing and delivering sales training and enablement programs that improve performance  

• Experience managing and supporting inside sales teams including coaching on messaging, targeting, and objection handling  

• Demonstrated ability to work cross-functionally with Sales, Marketing, IT, Business Operations, and Finance to drive outcomes  

• A results-oriented mindset with a focus on driving efficiencies, removing friction, and enabling revenue growth  

• Strong familiarity with leveraging AI tools to support sales teams                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    

Nice to Have 

• Familiarity with MEDDPICC or similar sales methodologies  

• Experience building a sales playbook from scratch and evolving it over time  

• Background in healthcare, benefits, or working with employers, brokers, or consultants  

• Experience with the AI tool Exec for training and coaching 

Read what current Team Members say about working at PHM! 

Compensation 

The target base salary for this position is $140,000 - $170,000 base salary with OTE of $168,000 - $204,000. 

This base salary is only a part of a total compensation package that also includes: health/dental/vision benefits, annual cash incentive program, 401k with match, flexible PTO, PHM for PHM (our services for you and your dependents) and other benefits. Individual pay may vary from the target range as a number of factors including market forces, experience, location, disparities in market data and other relevant business considerations may all factor into final compensation. 

Location 

This is a remote role requiring that you live in and physically perform all work in the United States. 

Next Steps 

Private Health Management is a remote company with employees around the United States. We’re committed to providing a thoughtful, transparent interview experience and meaningful opportunities to get to know our company, mission, and wonderful teammates through fully remote interviews. If your application is selected for interviews, you’ll hear from a member of our recruiting team to schedule next steps. Interviews will also include: the hiring manager, peers, and often an executive from the department. PHM uses AI-enabled tools at certain points in the recruiting process to help identify and evaluate top talent; however, all hiring decisions are made by human reviewers. 

Have a quick question about the role? Email careers@privatehealth.com or simply apply here. 

About Private Health Management

Private Health Management (PHM) is a clinically sophisticated healthcare navigation company that helps people facing serious and complex medical conditions get the best possible care. We guide individuals and families to leading specialists, advanced diagnostics, and personalized treatment strategies — grounded in independent, science-backed insights.

Trusted by employers, benefits leaders, and healthcare partners, PHM addresses one of the most urgent and costly challenges in healthcare today: the disproportionate impact of cancer and other complex diseases on employees, families, and employer-sponsored health plans. With nearly two decades of proven service delivery and strong market validation, PHM is growing rapidly — and redefining what’s possible in high-acuity care navigation.

About the Role

As a Senior Sales Executive, Employer Solutions, you will be on the front lines driving new business across a defined region of the country. You will lead complex, consultative sales efforts with employers, benefits brokers, consultants, TPAs, and captive insurers, positioning PHM as a trusted partner for supporting employees and plan members facing serious and complex conditions.

This role is ideal for a proven seller who thrives in high-impact environments, wants to capitalize on significant unmet market demand, and is motivated by both mission and results. You will leverage your existing relationships and credibility in the employee benefits ecosystem while helping to expand PHM’s distribution channels and accelerate growth in our employer business.

You will work closely with PHM leadership to shape go-to-market strategies, develop pipeline, qualify opportunities, and close new business with personally accountable for hitting (and exceeding) your sales targets armed with meaningful influence, visibility, and autonomy to help shape PHM’s commercial growth.

Why This Role Is a Unique Opportunity

Employers are under intense pressure from rising healthcare costs, with a disproportionate share driven by employees and families facing cancer and other serious, complex conditions. PHM directly addresses this challenge with a differentiated, clinically rigorous solution — and very limited direct competition.

As a Senior Sales Executive, you’ll step into:

• A mission-driven company with nearly 20 years of proven impact

• Strong market validation and growing demand from employers and brokers

• The opportunity to build and expand strategic relationships and new channels

• A chance to play a visible, high-impact role in scaling a category-defining solution

What You’ll Accomplish

• Drive meaningful growth in the business by exceeding your sales quotas

• Become a trusted expert and advisor to employers, brokers, and consultants navigating high-acuity health challenges

• Expand PHM’s presence and reputation in the employer marketplace

• Help advance PHM’s mission of improving outcomes and experiences for people facing serious and complex disease

How You’ll Spend Your Days

Closing New Business
You wake up thinking about how to identify high-quality opportunities, create value for clients, and win complex, multi-stakeholder deals. You leverage existing broker and consultant relationships while building new ones with employers and partners.

Strategizing and Executing
You collaborate closely with PHM leadership to define and execute targeted go-to-market strategies, territory plans, and partnership approaches.

Building Pipeline
You are constantly thinking ahead — developing new opportunities, nurturing long-term relationships, and maintaining a healthy, forward-looking pipeline.

Being the Voice of the Customer
You stay deeply engaged with the market, gathering insights from prospects, customers, and partners and sharing that feedback internally to influence product, positioning, and strategy.

What You Bring to the Table

• 7+ years of demonstrable, sustained success closing complex, multi-stakeholder B2B sales in the employer benefits ecosystem

• Established relationships and credibility with employers, benefits brokers, consultants, TPAs, or related partners

• A passion for full-cycle sales, including prospecting, qualification, consultative selling, and closing

• A proven ability to operate as a self-directed, high-accountability individual contributor

• Comfort selling independently while collaborating closely with leadership and cross-functional teams

• Exceptional written and verbal communication skills, including executive-level presence

• Experience selling point solutions into the employer market is strongly preferred

• Background working with employee benefits leaders, consultants, and/or brokers

• Preference for Candidates in Mountain or Pacific Time Zones 

Read what current Team Members say about working at PHM!

Compensation

The target compensation for this position is $150,000-$350,000 annually inclusive of base salary and on-target commission. Many factors will influence this compensation and final compensation may be higher or lower than posted. Commission is uncapped. 

This is only a part of a total compensation package that also includes: health/dental/vision benefits, annual cash incentive program, 401k with match, flexible PTO, PHM for PHM (our services for you and your dependents) and other benefits. 

Location

This is a remote role requiring that you live in and physically perform all work in the United States.

Next Steps

Private Health Management is a remote company with employees around the United States. We’re committed to providing a thoughtful, transparent interview experience and meaningful opportunities to get to know our company, mission, and wonderful teammates through fully remote interviews. If your application is selected for interviews, you’ll hear from a member of our recruiting team to schedule next steps. Interviews will also include: the hiring manager, peers, and often an executive from the department. PHM uses AI-enabled tools at certain points in the recruiting process to help identify and evaluate top talent; however, all hiring decisions are made by human reviewers.

Have a quick question about the role? Email careers@privatehealth.com or simply apply here.

About Private Health Management

Private Health Management (PHM) supports people with serious and complex medical conditions, helping them obtain the best possible medical care. We guide individuals and families to top specialists, advanced diagnostics, and personalized care. Trusted by healthcare providers and businesses, PHM offers independent, science-backed insights to help clients make informed decisions and access the best care.  

About the role

As an Associate Clinical Director at PHM, you’ll help patients in their deepest moment of need to challenge the status quo and go beyond the standard of care to achieve the best possible health outcomes.

Working from your home office, you’ll serve as the lead clinician and engagement manager collaborating with team members through our process to uncover opportunities to improve your client’s care. Team members may include additional clinicians, PhD scientists who mine the medical literature to identify data-supported care options, and care coordinators who manage care-related logistics. You will utilize your clinical expertise and curiosity along with your tenacious problem-solving skills to ascertain the key issues that must be addressed, identify and engage with top experts, and guide patients to optimized care plans. In collaboration with your personal care team colleagues, you will explore specialized diagnostics to better define the underlying mechanisms and array of treatment options beyond the current standard of care.

Cutting through the barriers inherent to our chaotic healthcare system, you enable patients to access an unrivaled level of personalized care and attention while guiding them to the best possible treatment plan available.

What You’ll Accomplish

• Building Strong Client Relationships. You’ll become the trusted guiding hand through a client's healthcare journey by managing complex medical issues, coordinating their care, facilitating best diagnostic and therapeutic treatment options available world-wide, and navigating being their guide to the healthcare system
• Demonstrating Strong Clinical Acumen. You’ll offer high level clinical management and education to clients and families in a caring, compassionate manner.
• Bring Together the Best Minds:
  • Work closely with clinical and research team members at PHM to identify latest therapies and deliver comprehensive information on medical conditions, medications, treatments, and clinical trials
  • Articulating needs for collaboration with external care providers, interdisciplinary team resources, and internal team rounding
  • Networking with key opinion leaders to invite collaboration and build relationships that facilitate our ability to help our clients achieve best care
  • Managing other clinical staff as it relates to a particular case or service line

What you bring to the table:

• Active NP or PA license in your home state
• A “Do what it takes to get the job done” attitude
• Five years of clinical experience managing complex medical issues in an oncology and/or hematology environment where careful assessment and critical thinking are required
• Exceptional client-facing skills including: Executive written & verbal communication, impeccable attention to detail and organization, and a highly professional demeanor under pressure.
• An insatiable clinical curiosity. You’re never satisfied by “the obvious answer” you think creatively, solve complex problems, and work successfully with others.
• Technically savvy and feel comfortable navigating various tech platforms to efficiently document your work and communicate with your colleagues
• Significant bonus points for oncology experienced mixed with another complex discipline. 

Read what current Team Members say about working at PHM!

Compensation: The target base salary for this position is $135,000-$140,000

This base salary is only a part of a total compensation package that also includes: health/dental/vision benefits, annual cash incentive program, 401k with match, flexible PTO and other benefits. Individual pay may vary from the target range as a number of factors including market forces, experience, location, disparities in market data and other relevant business considerations may all factor into final compensation.

Next steps

Private Health Management is a remote company with employees around the United States. We’re committed to providing you with the best possible interview experience and opportunities to spend meaningful time getting to know our company, mission, and wonderful teammates in our fully remote interviews. If your application is selected for interviews, you’ll hear from a member of our recruiting team to schedule next steps. Interviews will also include: the hiring manager, peers, and often an executive from the department. We have lots of questions for you, but we’re also excited to answer your questions about us. We appreciate your help in achieving an interview process that allows us to truly know each other and welcome your feedback and requests on how we can make this a reality for yourself & future candidates.

Have a quick question about the role? Email careers@privatehealth.com or simply apply here.

About Private Health Management

Private Health Management (PHM) supports people with serious and complex medical conditions, helping them obtain the best possible medical care. We guide individuals and families to top specialists, advanced diagnostics, and personalized care. Trusted by healthcare providers and businesses, PHM offers independent, science-backed insights to help clients make informed decisions and access the best care. 

I Don't See A Role That Fits My Skills On Your Career Page:

As we grow our team and execute on our mission, we love talking to mission driven problem solvers across a variety of disciplines. If you don't see anything that is a fit for you in our open positions, we'd still love to hear from you.  Please tell us why you're excited by the prospect of a career at PHM, what type of role would excel in, and anything else that makes you you!  When we have a role that aligns to your skills and experience, we'll be in touch ASAP!

Additionally keep up with all the latest in job and People happenings at PHM's LinkedIn Page & Careers Page!

A Note On Location:

As a remote-first, nationally dispersed company, most positions at PHM are fulltime work-from-home. Many, but not all, positions do require you to live in a state in which we already have business operations.