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PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows.
Business Development will focus on working as an individual contributor to help drive key strategic initiatives to accelerate company growth, improve lead generation efficiency, and enhance customer engagement across Tier 1 and Tier 2 accounts. You will work closely with the strategic team lead to develop strategy and cross-functional alignment (executive team, marketing, sales, product, etc.)
In this role your responsibilities will include:
What you’ll bring to the team:
Required:
Bonus:
Your Style:
We provide a competitive salary range for this role - which is $100,000 – $118,000 OTE - depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role.
In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company’s long-term success.
💰 Participation in the company’s employee share options plan
🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision
👪 Life Insurance
◻️ STD and LTD
💰 The opportunity to contribute to the company's 401k plan
🏝 Flexible PTO policy + 11 designated company holidays
📚 Annual learning and development allowance
🏡 We’re all about making WFH work for you - that’s why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus!
🧡 Enhanced parental leave
👨👩👧 Company-funded fertility and family-forming programmes
🌸 Menopause care programme with Maven
At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact.
Our core values are:
![]()
Only the best
We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence.
![]()
Ownership
We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes.
![]()
Relentlessly improve
We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI.
![]()
Bias for action
Our world moves quickly and so do we. We take calculated risks and we deliver impact fast.
![]()
Disagree and commit
We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all.
![]()
Build for people
We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation.
PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.
Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.
Ready to apply?
Apply to PolyAI
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PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows.
PolyAI is transforming how enterprises engage with customers through cutting-edge conversational AI. As we continue our rapid growth, we’re looking for an Enterprise Account Executive, Healthcare to drive net new logo aquisition in the healthcare industry.
This is a unique opportunity for a high-performing sales professional with experience selling into healthcare organizations or a background in healthcare technology. You will play a pivotal role in helping leading healthcare providers, payers, and health tech companies leverage AI-driven solutions to enhance patient and member experiences.
What You'll Do
Own the full sales cycle from prospecting to close, driving revenue growth in the healthcare sector.
Build relationships with key stakeholders at healthcare organizations, including hospitals, insurance providers, and health tech companies.
Leverage industry expertise to educate clients on how AI-powered voice assistants can improve efficiency and patient satisfaction.
Partner cross-functionally with Product, Marketing, and Customer Success teams to tailor solutions for the healthcare market.
Stay ahead of industry trends and regulatory considerations in the healthcare space.
What We're Looking For
Proven experience selling to healthcare providers
Strong understanding of healthcare workflows, regulatory requirements, and industry challenges.
Background selling SaaS solutions that integrate directly into the larger healthcare technology ecosystem (ex, Epic Systems, ModMed)
Ability to navigate complex sales cycles with multiple decision-makers.
Passion for AI and technology, with a consultative approach to selling innovative solutions.
Background selling via direct and via partners.
Excellent communication, negotiation, and relationship-building skills.
We provide a competitive salary range for this role - which is $300,000 - $350,000 OTE - depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role.
In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company’s long-term success.
Benefits
💰 Participation in the company’s employee share options plan
🏥 Comprehensive health coverage for you and your loved ones
👪 Life Insurance
◻️ STD and LTD
💰 The opportunity to contribute to the company's 401k plan
🏝 Flexible PTO policy + 11 designated company holidays
📚 Annual learning and development allowance
🏡 We’re all about making WFH work for you - that’s why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus!
🧡 Enhanced parental leave
👨👩👧 Company-funded fertility and family-forming programmes
🌸 Menopause care programme with Maven
🌎 Sabbatical Program: 5-week paid sabbatical available after 5 years of employment
At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact.
Our core values are:
![]()
Only the best
We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence.
![]()
Ownership
We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes.
![]()
Relentlessly improve
We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI.
![]()
Bias for action
Our world moves quickly and so do we. We take calculated risks and we deliver impact fast.
![]()
Disagree and commit
We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all.
![]()
Build for people
We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation.
PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.
Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.
Ready to apply?
Apply to PolyAI
PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows.
PolyAI is searching for an Enterprise Account Executive to lead and grow our customer relationships with leading hospitality brands, financial institutions, and select Fortune 1000 companies with high volume call center requirements. We want you to bring your great experiences and skills to develop new customers and build executive-level relationships, define the account strategy, deliver solution-based sales and drive sales and revenue growth.
You will work with leading brands in hospitality, leading financial institutions, and a carefully curated set of large enterprise companies with mission critical call center requirements as a trusted advisor to evangelize a solution for voice call management that will significantly improve their customer’s experience and related business goals. You will contribute to the growth and success of PolyAI by winning new business, collaborating with customers to deliver great solutions, and exceeding our sales and revenue goals.
Responsibilities:
Qualifications:
We provide a competitive salary range for this role - which is $300,000 - $350,000 OTE - depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role.
In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company’s long-term success.
💰 Participation in the company’s employee share options plan
🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision
👪 Life Insurance
◻️ STD and LTD
💰 The opportunity to contribute to the company's 401k plan
🏝 Flexible PTO policy + 11 designated company holidays
📚 Annual learning and development allowance
🏡 We’re all about making WFH work for you - that’s why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus!
🧡 Enhanced parental leave
👨👩👧 Company-funded fertility and family-forming programmes
🌸 Menopause care programme with Maven
At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact.
Our core values are:
![]()
Only the best
We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence.
![]()
Ownership
We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes.
![]()
Relentlessly improve
We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI.
![]()
Bias for action
Our world moves quickly and so do we. We take calculated risks and we deliver impact fast.
![]()
Disagree and commit
We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all.
![]()
Build for people
We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation.
PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.
Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.
Ready to apply?
Apply to PolyAI
PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows.
What You’ll Be Doing
As part of the Solutions Consulting team, you will support Channel Account Managers by engaging, educating, and enabling Channel Partners and Technology Services Distributors (TSDs) to successfully position and deliver PolyAI solutions.
Partner & Customer Engagement
Lead discovery sessions, technical reviews, and workshops to understand customer environments, technical requirements, and business objectives
Educate and collaborate with Channel Partners and TSDs on PolyAI’s capabilities, value proposition, and ideal customer profile
Identify expansion opportunities and new prospects within existing partner install bases
Guide partners through requirements gathering and evaluation processes for Conversational AI solutions
Enablement & Thought Leadership
Deliver training sessions, Lunch & Learns, and structured partner enablement programs
Represent PolyAI at conferences and industry events
Contribute to blogs, podcasts, and other thought leadership initiatives
Solution Development & Collaboration
Craft and present compelling business and technical narratives to prospects and customers
Partner closely with Product Management, Engineering, and Research to bring field insights back into product development and innovation
Contribute to technical responses for RFPs, RFIs, proposals, and security questionnaires
Travel
Travel to partner sites and conferences as needed (up to 60%)
What You’ll Bring
Proven experience working within a channel ecosystem, with a strong understanding of channel motion and partner engagement models
Ability to evangelize, train, and promote technical solutions across partner and customer audiences
5+ years of experience in a customer-facing Solutions Consulting, Sales Engineering, or Solutions Architect role
Technical & Industry Expertise
Experience with contact center platforms such as Genesys, NICE, Five9, Cisco, Avaya, Amazon Connect, or similar
Strong understanding of CX best practices, industry trends, and enterprise customer expectations
Knowledge of integration methodologies and technologies (e.g., REST APIs, SOAP)
Solid understanding of telephony and networking fundamentals, including PSTN, SIP, and RTP
High-level familiarity with privacy, compliance, and security standards such as SOC 2, ISO 27001, GDPR/CPPA, and HIPAA
Commercial & Communication Skills
Experience developing proposals and building ROI models
Ability to confidently lead conversations around Customer Experience with both business and technical stakeholders
We provide a competitive salary range for this role - which is $155,000 – $185,000 base salary plus commission - depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role.
In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company’s long-term success.
Benefits
💰 Participation in the company’s employee share options plan
🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision
👪 Life Insurance
◻️ STD and LTD
💰 The opportunity to contribute to the company's 401k plan
🏝 Flexible PTO policy + 11 designated company holidays
📚 Annual learning and development allowance
🏡 We’re all about making WFH work for you - that’s why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus!
🧡 Enhanced parental leave
👨👩👧 Company-funded fertility and family-forming programmes
🌸 Menopause care programme with Maven
At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact.
Our core values are:
![]()
Only the best
We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence.
![]()
Ownership
We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes.
![]()
Relentlessly improve
We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI.
![]()
Bias for action
Our world moves quickly and so do we. We take calculated risks and we deliver impact fast.
![]()
Disagree and commit
We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all.
![]()
Build for people
We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation.
PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.
Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.
Ready to apply?
Apply to PolyAI
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