Planet
Welcome to Planet. We believe in using space to help life on Earth.
Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.
Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.
As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.
We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.
Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.
About the Role:
As a Customer Success Manager for EMEA Civil Government, you will be responsible for managing and expanding relationships with a diverse range of public sector entities across Europe, the Middle East, and Africa. This includes national/central governments, regional authorities, local municipalities, and key supranational organizations (e.g., Space agencies, Union bodies, and UN programmes).
You will help customers maximize the value of Planet’s imagery and geospatial solutions, ensuring that they can effectively integrate Planet data into their workflows for critical applications such as environmental monitoring, emergency response, land management, maritime surveillance, and sustainable development.
The ideal candidate will have experience working with European governments, have a solid ability to navigate highly complex and varied government structures and decision-making processes, procurement cycles, and the ability to integrate relationships across different countries and cultures. The ability to identify and build connections between ministries, directorates, and stakeholders will be key to driving adoption and impact across government initiatives.
This is a full-time, hybrid role which will require you to work from our Berlin office 3 days per week.
Impact You’ll Own:
- Build and maintain strong relationships with government customers, ensuring they achieve their mission objectives using Planet’s products.
- Identify expansion opportunities within existing accounts and collaborate with sales teams to drive renewals and upsells.
- Work closely with customers to facilitate training, onboarding, and best practices on integrating Planet data into GIS and remote sensing workflows.
- Act as the voice of the customer internally, advocating for feature enhancements and product improvements based on feedback.
- Work closely with sales, product, and marketing teams to support customer needs, case studies, and events.
- Collaborate with internal stakeholders to share insights on the current status of key accounts and contribute to the development of strategies for future success.
What You Bring:
- 4+ years of experience in Customer Success, account management or similar, ideally experience supporting government organizations as a customer
- Bachelor’s degree from an accredited institution
- Advanced working knowledge of remote sensing, GIS or geospatial imagery products
- Ability to develop long-term strategic plans for each customer that align with their policy goals, project timelines, and budget cycles
- A forward-thinking approach to identify potential challenges and the ability to guide conversations toward positive outcomes
- Solid organizational skills to manage multiple customers at once, prioritize tasks, and keep projects on track
- Ability to successfully communicate and coordinate with international customers & sales teams
- Solid problem solving skills, proactive work style and ability to work independently
- Ability to translate customer challenges into solutions using Planet’s data and services
- Professional working proficiency in English, the language of the company
- Excellent verbal and written communication skills
- Willingness to travel
What Makes You Stand Out:
- Experience with platforms like ArcGIS, QGIS, or Google Earth Engine
- Working proficiency in another European language (Italian, Greek, Spanish)
- Previous Program/Project Management experience
- Experience with Public Procurement and Tender Processes
Application Deadline:
August 4, 2026 by 11:59p / 23:59 CET (Central European Time)
Benefits While Working at Planet:
These offerings are dependent on employment type and geographical location, based upon applicable law or company policy.
- Paid time off including vacation, holidays and company-wide days off
- Employee Wellness Program
- Home Office Reimbursement
- Monthly Phone and Internet Reimbursement
- Tuition Reimbursement and access to LinkedIn Learning
- Equity
- Volunteering Paid Time Off
San Francisco Fair Chance Ordinance
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Why we care so much about Belonging.
We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging—dreaming big as we approach our ongoing work. If this job intrigues you, but you’re thinking you might not have all the qualifications, please... do apply! At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description. We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride.
EEO statement:
Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. Know Your Rights.
Accommodations:
Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to accommodations@planet.com or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.
Privacy Policy: By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Planet Data Privacy Notice for California Staff Members and Applicants, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Privacy Policy (European Applicants): By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Candidate Privacy Notice GDPR Planet Labs Europe, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
AI in Our Interviewing Process: Planet is committed to providing an exceptional interview experience for all candidates. We are currently exploring AI interviewing technologies to better focus on candidates and less on trying to capture notes. As such, with the candidate's consent, select interviews may be recorded and include a Planet AI Notetaker for transcription and summarization purposes. Should an interview involve use of AI interview technologies, the candidate will receive notification and have the ability to opt out both in advance and/or real-time. Opting out will not affect one's candidacy.
Candidate AI Policy: Planet embraces Artificial Intelligence (AI) tools, and we encourage its responsible use. We understand that candidates may use various resources, including AI tools, to prepare for interviews and assessments. However, during any live interview stage or when actively completing assessments for this position, the use of AI tools—e.g. Large Language Models (LLMs), deep fake technology, etc.—is strictly prohibited unless explicitly prompted by an interviewer or assessment instructions. If you are unsure about acceptable use, please contact your recruiter for clarification. If an AI tool or similar technology is desired as an accommodation, please contact accommodations@planet.com with your request for assistance. Your message will be confidential, and we will be happy to assist you. Violation of this policy may result in disqualification of your application.
Ready to apply?
Apply to Planet
Welcome to Planet. We believe in using space to help life on Earth.
Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.
Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.
As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.
We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.
Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.
About the Role:
As a Customer Success Manager II for EMEA Civil Government, you will be responsible for managing and expanding relationships with a diverse range of public sector entities across the DACH region within Europe. This includes national/central governments, regional authorities, local municipalities, and key supranational organizations (e.g., Space agencies, Union bodies, and UN programmes).
You will help customers in the designated region to maximize the value of Planet’s imagery and geospatial solutions, ensuring that they can effectively integrate Planet data into their workflows for critical applications such as environmental monitoring, emergency response, land management, maritime surveillance, and sustainable development.
The ideal candidate is a native-level German speaker with a track record of navigating the complexities of German governmental structures. You possess a deep understanding of public sector procurement cycles and the political acumen to build high-level connections across ministries and directorates. Your ability to bridge diverse organizational cultures and identify key stakeholders will be essential in driving the adoption and long-term impact of Planet’s initiatives.
This is a full-time, remote position based in Germany. If located near an office, you are expected to work from that office 3 days per week.
Impact You’ll Own:
- Build and maintain strong relationships with government customers, ensuring they achieve their mission objectives using Planet’s products.
- Identify expansion opportunities within existing accounts and collaborate with sales teams to drive renewals and upsells.
- Work closely with customers to facilitate training, onboarding, and best practices on integrating Planet data into GIS and remote sensing workflows.
- Act as the voice of the customer internally, advocating for feature enhancements and product improvements based on feedback.
- Work closely with sales, product, and marketing teams to support customer needs, case studies, and events.
- Collaborate with internal stakeholders to share insights on the current status of key accounts and contribute to the development of strategies for future success.
What You Bring:
- 6+ years of experience in Customer Success, account management or similar, ideally experience supporting government organizations as a customer
- Bachelor’s degree from an accredited institution in a relevant field
- Advanced working knowledge of remote sensing, GIS or geospatial imagery products
- Ability to develop long-term strategic plans for each customer that align with their policy goals, project timelines, and budget cycles
- A forward-thinking approach to identify potential challenges and the ability to guide conversations toward positive outcomes
- Solid organizational skills to manage multiple customers at once, prioritize tasks, and keep projects on track
- Ability to successfully communicate and coordinate with international customers & sales teams
- Solid problem solving skills, proactive work style and ability to work independently
- Ability to translate customer challenges into solutions using Planet’s data and services
- Professional working proficiency in English, the language of the company
- Excellent verbal and written communication skills
- Willingness to travel
What Makes You Stand Out:
- Experience with platforms like ArcGIS, QGIS, or Google Earth Engine
- Working proficiency in another European language (Spanish, Italian)
- Previous Program/Project Management experience
- Experience with Public Procurement and Tender Processes
Application Deadline:
June 24, 2026 by 11:59p / 23:59 CET (Central European Time)
Benefits While Working at Planet:
These offerings are dependent on employment type and geographical location, based upon applicable law or company policy.
- Paid time off including vacation, holidays and company-wide days off
- Employee Wellness Program
- Home Office Reimbursement
- Monthly Phone and Internet Reimbursement
- Tuition Reimbursement and access to LinkedIn Learning
- Equity
- Volunteering Paid Time Off
#LI-REMOTE
San Francisco Fair Chance Ordinance
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Why we care so much about Belonging.
We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging—dreaming big as we approach our ongoing work. If this job intrigues you, but you’re thinking you might not have all the qualifications, please... do apply! At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description. We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride.
EEO statement:
Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. Know Your Rights.
Accommodations:
Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to accommodations@planet.com or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.
Privacy Policy: By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Planet Data Privacy Notice for California Staff Members and Applicants, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Privacy Policy (European Applicants): By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Candidate Privacy Notice GDPR Planet Labs Europe, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
AI in Our Interviewing Process: Planet is committed to providing an exceptional interview experience for all candidates. We are currently exploring AI interviewing technologies to better focus on candidates and less on trying to capture notes. As such, with the candidate's consent, select interviews may be recorded and include a Planet AI Notetaker for transcription and summarization purposes. Should an interview involve use of AI interview technologies, the candidate will receive notification and have the ability to opt out both in advance and/or real-time. Opting out will not affect one's candidacy.
Candidate AI Policy: Planet embraces Artificial Intelligence (AI) tools, and we encourage its responsible use. We understand that candidates may use various resources, including AI tools, to prepare for interviews and assessments. However, during any live interview stage or when actively completing assessments for this position, the use of AI tools—e.g. Large Language Models (LLMs), deep fake technology, etc.—is strictly prohibited unless explicitly prompted by an interviewer or assessment instructions. If you are unsure about acceptable use, please contact your recruiter for clarification. If an AI tool or similar technology is desired as an accommodation, please contact accommodations@planet.com with your request for assistance. Your message will be confidential, and we will be happy to assist you. Violation of this policy may result in disqualification of your application.
Ready to apply?
Apply to Planet
Welcome to Planet. We believe in using space to help life on Earth.
Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.
Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.
As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.
We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.
Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.
About the Role:
As a Customer Success Manager for India, you will be responsible for managing and expanding relationships with strategic military and governmental agencies across India. Your mission will be to act as our main point of contact for our customers during their time with Planet’s contract life cycle and own your focus on customer value, retention and satisfaction. You will help customers maximize the value of Planet’s imagery and geospatial solutions, ensuring that they can effectively integrate Planet data into their workflows for applications.
The ideal candidate will have experience working with Indian military and/ or government agencies, and a great ability to navigate complex government structures, decision-making processes, and interagency relationships. The ability to identify and build connections between ministries and stakeholders will be key to driving adoption and impact across government initiatives.
This is a full-time, remote position based in Delhi, India.
Impact You’ll Own:
- Strategic Relationship Management: Act as the lead point of contact for high-stakes military and governmental agencies, fostering long-term partnerships built on trust and mission success.
- Workflow Integration: Partner with customers to deeply understand their specific mission requirements. You will guide them in integrating Planet data into their existing geospatial workflows for applications such as border security, disaster response, and urban planning.
- Navigation of Government Structures: Masterfully navigate the complexities of Indian interagency relationships. You will identify key stakeholders across various ministries and build the necessary bridges to drive wide-scale adoption of Planet’s platform.
- Retention & Expansion: Own the renewal process and identify opportunities for growth. By demonstrating consistent value, you will ensure long-term contract stability and advocate for new use cases within your accounts.
- Customer Advocacy: Act as the internal "Voice of the Indian Government" within Planet, collaborating with Product, Sales, and Engineering teams to influence our roadmap based on regional requirements.
- Value Creation and Success Planning: Analyze and transit specific mission requirements into value creation by navigating complex interagency relationships to integrate Planet’s solutions directly into existing workflows. Develop and execute Success Plans that define clear KPIs for the customer, ensuring their "Mission Success" is quantifiable and visible to their leadership, and achieve value expansion by identifying new customers use cases.
What You Bring:
- 6+ years of experience working directly with the Indian Armed Forces and/or Central Government agencies. You understand the nuances of the Indian procurement landscape and bureaucratic decision-making.
- Bachelor’s degree in a relevant field.
- A solid grasp of GIS, remote sensing, or satellite imagery applications. You don't need to be a developer, but you must be able to speak the language of geospatial analysts.
- Ability to build connections across ministries and maintain relationships with both high-ranking officials and technical end-users.
- Exceptional negotiation and presentation skills, with the ability to translate complex technical capabilities into strategic mission outcomes.
- Ability to work independently in a remote environment while maintaining high levels of engagement with a global team. Individuals should possess excellent problem-solving skills with a proactive mindset, and ability to multitask and prioritize job requirements.
- Excellent verbal and written communication skills in Hindi.
- Professional working proficiency in English, the language of the company.
- Willingness to travel.
What Makes You Stand Out:
- Active armed forces reserve or veteran as a relevant intelligence professional.
- Account Management or Customer Success experience serving Indian military and/or government customers.
- Understanding of Indian government agencies, their procurement processes, and key initiatives related to defense & intelligence, and emergency management.
- Experience with platforms like ArcGIS, QGIS, or Google Earth Engine.
Application Deadline:
July 6, 2026 by 11:59p / 23:59 CET (Central European Time)
Benefits While Working at Planet:
These offerings are dependent on employment type and geographical location, based upon applicable law or company policy.
- Paid time off including vacation, holidays and company-wide days off
- Employee Wellness Program
- Home Office Reimbursement
- Monthly Phone and Internet Reimbursement
- Tuition Reimbursement and access to LinkedIn Learning
- Equity
- Volunteering Paid Time Off
#LI-REMOTE
San Francisco Fair Chance Ordinance
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Why we care so much about Belonging.
We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging—dreaming big as we approach our ongoing work. If this job intrigues you, but you’re thinking you might not have all the qualifications, please... do apply! At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description. We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride.
EEO statement:
Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. Know Your Rights.
Accommodations:
Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to accommodations@planet.com or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.
Privacy Policy: By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Planet Data Privacy Notice for California Staff Members and Applicants, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Privacy Policy (European Applicants): By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Candidate Privacy Notice GDPR Planet Labs Europe, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
AI in Our Interviewing Process: Planet is committed to providing an exceptional interview experience for all candidates. We are currently exploring AI interviewing technologies to better focus on candidates and less on trying to capture notes. As such, with the candidate's consent, select interviews may be recorded and include a Planet AI Notetaker for transcription and summarization purposes. Should an interview involve use of AI interview technologies, the candidate will receive notification and have the ability to opt out both in advance and/or real-time. Opting out will not affect one's candidacy.
Candidate AI Policy: Planet embraces Artificial Intelligence (AI) tools, and we encourage its responsible use. We understand that candidates may use various resources, including AI tools, to prepare for interviews and assessments. However, during any live interview stage or when actively completing assessments for this position, the use of AI tools—e.g. Large Language Models (LLMs), deep fake technology, etc.—is strictly prohibited unless explicitly prompted by an interviewer or assessment instructions. If you are unsure about acceptable use, please contact your recruiter for clarification. If an AI tool or similar technology is desired as an accommodation, please contact accommodations@planet.com with your request for assistance. Your message will be confidential, and we will be happy to assist you. Violation of this policy may result in disqualification of your application.
Ready to apply?
Apply to Planet
Welcome to Planet. We believe in using space to help life on Earth.
Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.
Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.
As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.
We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.
Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.
About the Role:
As a Customer Success Manager for South Korea, Australia and New Zealand, you will be mainly responsible for managing and expanding relationships with strategic military and governmental agencies across South Korea and ANZ. Your mission will be to act as our main point of contact for our customers during their time with Planet’s contract life cycle and own your focus on customer value, retention and satisfaction. You will help customers maximize the value of Planet’s imagery and geospatial solutions, ensuring that they can effectively integrate Planet data into their workflows for applications.
The ideal candidate will have experience working with South Korea and ANZ military and/ or government agencies, and a great ability to navigate complex government structures, decision-making processes, and interagency relationships. The ability to identify and build connections between ministries and stakeholders will be key to driving adoption and impact across government initiatives.
This is a full-time, remote position based in South Korea.
Impact You’ll Own:
- Strategic Relationship Management: Act as the lead point of contact for high-stakes military and governmental agencies, fostering long-term partnerships built on trust and mission success.
- Workflow Integration: Partner with customers to deeply understand their specific mission requirements. You will guide them in integrating Planet data into their existing geospatial workflows for applications such as border security, disaster response, and urban planning.
- Navigation of Government Structures: Masterfully navigate the complexities of South Korean and ANZ interagency relationships. You will identify key stakeholders across various ministries and build the necessary bridges to drive wide-scale adoption of Planet’s platform.
- Retention & Expansion: Own the renewal process and identify opportunities for growth. By demonstrating consistent value, you will ensure long-term contract stability and advocate for new use cases within your accounts.
- Customer Advocacy: Act as the internal "Voice of the South Korean and ANZ Government" within Planet, collaborating with Product, Sales, and Engineering teams to influence our roadmap based on regional requirements.
- Value Creation and Success Planning: Analyze and transit specific mission requirements into value creation by navigating complex interagency relationships to integrate Planet’s solutions directly into existing workflows. Develop and execute Success Plans that define clear KPIs for the customer, ensuring their "Mission Success" is quantifiable and visible to their leadership, and achieve value expansion by identifying new customers use cases.
What You Bring:
- 4+ years of experience working directly with the South Korean, or ANZ Defence Forces and/or Federal Government agencies. You understand the nuances of the South Korean and ANZ government procurement landscape and bureaucratic decision-making.
- Bachelor’s degree in a relevant field.
- A solid grasp of GIS, remote sensing, or satellite imagery applications. You don't need to be a developer, but you must be able to speak the language of geospatial analysts.
- Ability to build connections across ministries and maintain relationships with both high-ranking officials and technical end-users.
- Exceptional negotiation and presentation skills, with the ability to translate complex technical capabilities into strategic mission outcomes.
- Ability to work independently in a remote environment while maintaining high levels of engagement with a global team. Individuals should possess excellent problem-solving skills with a proactive mindset, and ability to multitask and prioritize job requirements.
- Excellent verbal and written communication skills in Korean.
- Professional working proficiency in English, the language of the company.
- Willingness to travel.
What Makes You Stand Out:
- Active armed forces reserve or veteran as a relevant intelligence professional.
- Account Management or Customer Success experience serving South Korean military and/or government customers.
- Understanding of South Korean government agencies, their procurement processes, and key initiatives related to defense & intelligence, and emergency management.
- Experience with platforms like ArcGIS, QGIS, or Google Earth Engine.
Application Deadline:
July 6, 2026 by 11:59p / 23:59 CET (Central European Time)
Benefits While Working at Planet:
These offerings are dependent on employment type and geographical location, based upon applicable law or company policy.
- Paid time off including vacation, holidays and company-wide days off
- Employee Wellness Program
- Home Office Reimbursement
- Monthly Phone and Internet Reimbursement
- Tuition Reimbursement and access to LinkedIn Learning
- Equity
- Volunteering Paid Time Off
#LI-REMOTE
San Francisco Fair Chance Ordinance
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Why we care so much about Belonging.
We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging—dreaming big as we approach our ongoing work. If this job intrigues you, but you’re thinking you might not have all the qualifications, please... do apply! At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description. We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride.
EEO statement:
Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. Know Your Rights.
Accommodations:
Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to accommodations@planet.com or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.
Privacy Policy: By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Planet Data Privacy Notice for California Staff Members and Applicants, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Privacy Policy (European Applicants): By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Candidate Privacy Notice GDPR Planet Labs Europe, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
AI in Our Interviewing Process: Planet is committed to providing an exceptional interview experience for all candidates. We are currently exploring AI interviewing technologies to better focus on candidates and less on trying to capture notes. As such, with the candidate's consent, select interviews may be recorded and include a Planet AI Notetaker for transcription and summarization purposes. Should an interview involve use of AI interview technologies, the candidate will receive notification and have the ability to opt out both in advance and/or real-time. Opting out will not affect one's candidacy.
Candidate AI Policy: Planet embraces Artificial Intelligence (AI) tools, and we encourage its responsible use. We understand that candidates may use various resources, including AI tools, to prepare for interviews and assessments. However, during any live interview stage or when actively completing assessments for this position, the use of AI tools—e.g. Large Language Models (LLMs), deep fake technology, etc.—is strictly prohibited unless explicitly prompted by an interviewer or assessment instructions. If you are unsure about acceptable use, please contact your recruiter for clarification. If an AI tool or similar technology is desired as an accommodation, please contact accommodations@planet.com with your request for assistance. Your message will be confidential, and we will be happy to assist you. Violation of this policy may result in disqualification of your application.
Ready to apply?
Apply to Planet
Welcome to Planet. We believe in using space to help life on Earth.
Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.
Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.
As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.
We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.
Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.
About the Role:
The Customer Success Team at Planet is looking for a Customer Success Manager specializing in the Defense and Intelligence sectors. This role will focus primarily on supporting customers within the U.S. Defense and Intelligence communities, helping them derive maximum value from Planet’s imagery, platform, and services. We are looking for a geospatial expert to foster and manage relationships with customers utilizing our platform and imagery in these critical domains. Your mission will be to serve as a trusted advisor, ensuring our clients derive maximum value while staying informed about product updates and industry developments. We are seeking candidates who understand the strategic importance of remote sensing data in Defense and Intelligence contexts, capable of guiding customers through platform nuances and identifying tailored solutions for them.
This is a full-time, hybrid role which will require you to work from our D.C. office in Arlington, VA 3 days per week.
Impact You'll Own:
- Build and maintain long-lasting relationships with Defense and Intelligence customers, with a focus on U.S. accounts
- Ensure successful onboarding, training of new customers, and effective use of products
- Provide hands-on training and support to help customers effectively use Planet’s platforms, data, and solutions
- Assist customers to expand their usage and adoption of our products
- Bring geospatial and mission knowledge to every interaction, acting as a trusted technical advisor
- Serve as the internal advocate for your customers and the external face of Planet, ensuring alignment on goals and outcomes
- Provide excellent customer experience, ensure successful delivery of our services, and produce timely solutions according to customer needs and goals
- Maintain consistent communication with customers throughout the contract lifecycle and escalate issues as needed
- Collaborate with internal teams (Sales, Product, Support, Professional Services) to deliver a seamless customer experience
- Identify and drive expansion opportunities while managing renewals through strategic collaboration with Account Executives
What You Bring:
- 4+ years of experience in Customer Success, account management, or related fields
- Bachelor's degree in a relevant field
- Experience collaborating with the U.S. Department of Defense and/or Intelligence Community
- Excellent orientation towards delivering solutions and value to clients
- Proficient in remote sensing, GIS, or geospatial imagery products, particularly in their applications within the DoD and IC sectors
- Excellent problem-solving abilities and a proactive approach to work
- Ability to multitask, work independently, prioritize, and manage time effectively
- Technical experience in remote sensing platforms and solutions
- Excellent communication skills with an ability to accurately capture customer requirements (Voice of the Customer) and effectively relay needs and impacts to both leadership and product teams
- Experience with geospatial software such as QGIS, SocketGXP, Esri products, GDAL, or equivalent
- Flexibility and willingness to travel as required
What Makes You Stand Out:
- Active or ability to obtain and maintain a TS/SCI Clearance
- Experience supporting GEOINT missions in the U.S.
- Technical affinity around APIs
- Python scripting experience
Application Deadline:
June 29, 2026 by 11:59p / 23:59 CET (Central European Time)
Benefits While Working at Planet:
These offerings are dependent on employment type and geographical location, based upon applicable law or company policy.
- Comprehensive Medical, Dental, and Vision plans
- Health Savings Account (HSA) with a company contribution
- Generous Paid Time Off in addition to holidays and company-wide days off
- 16 Weeks of Paid Parental Leave
- Wellness Program and Employee Assistance Program (EAP)
- Home Office Reimbursement
- Monthly Phone and Internet Reimbursement
- Tuition Reimbursement and access to LinkedIn Learning
- Equity
- Commuter Benefits (if local to an office)
- Volunteering Paid Time Off
Compensation:
The US base salary range for this full-time position at the commencement of employment is listed below. Additionally, this role might be eligible for discretionary short-term and long-term incentives (bonus and equity). The final salary range is determined by job related experience, skills and location. The range displays our typical hiring range for new hire salaries in US locations only. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
San Francisco Fair Chance Ordinance
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Why we care so much about Belonging.
We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging—dreaming big as we approach our ongoing work. If this job intrigues you, but you’re thinking you might not have all the qualifications, please... do apply! At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description. We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride.
EEO statement:
Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. Know Your Rights.
Accommodations:
Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to accommodations@planet.com or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.
Privacy Policy: By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Planet Data Privacy Notice for California Staff Members and Applicants, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Privacy Policy (European Applicants): By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Candidate Privacy Notice GDPR Planet Labs Europe, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
AI in Our Interviewing Process: Planet is committed to providing an exceptional interview experience for all candidates. We are currently exploring AI interviewing technologies to better focus on candidates and less on trying to capture notes. As such, with the candidate's consent, select interviews may be recorded and include a Planet AI Notetaker for transcription and summarization purposes. Should an interview involve use of AI interview technologies, the candidate will receive notification and have the ability to opt out both in advance and/or real-time. Opting out will not affect one's candidacy.
Candidate AI Policy: Planet embraces Artificial Intelligence (AI) tools, and we encourage its responsible use. We understand that candidates may use various resources, including AI tools, to prepare for interviews and assessments. However, during any live interview stage or when actively completing assessments for this position, the use of AI tools—e.g. Large Language Models (LLMs), deep fake technology, etc.—is strictly prohibited unless explicitly prompted by an interviewer or assessment instructions. If you are unsure about acceptable use, please contact your recruiter for clarification. If an AI tool or similar technology is desired as an accommodation, please contact accommodations@planet.com with your request for assistance. Your message will be confidential, and we will be happy to assist you. Violation of this policy may result in disqualification of your application.
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