Pico is currently seeking a Sales Director to join our firm. In this role, you will be responsible for delivering top quality services and support for our clients and will have a direct impact on the success of our company. The successful candidate will execute the sales strategy, initiate contact with existing and potential customers, identify needs and sell appropriate products and services to meet those needs. This role will report to our Head of AMRS Sales and will interact directly with existing accounts and prospective clients primarily within the banking and electronic trading sector.

Responsibilities and duties (include but are not limited to: 

• Act as the primary point of contact for all client requests, technical matters, and new business inquiries in a pre-defined set of accounts.
• Develop overall knowledge of assigned accounts including products sold, asset classes traded, clients, and business issues; proactively and regularly communicate account status to senior management.
• Proactively leverage and keep tools and repositories up to date to aid in account planning, opportunity development, and forecasting (e.g. SalesForce.com, Confluence). Build proposals, price, and deliver a curated value proposition to client/prospect.
• Interact with various stakeholders on the client side at all levels from junior resources up to C-level; identify decision makers; build and maintain client relationships.
• Run executive briefings to CxO level to provide updates and roadmaps on technology Drive activities of regional sales managers in a manner that creates brand awareness and creates strong lines of communication from the field to senior management.
• Align business requirements to solutions to help customers define technology strategies. Develop messaging for new solutions and technologies to educate customers and prospects on how it resolves their business challenges.
• Collect data on and analyze sales-related information and statistics in order to accurately and effectively plan interactions and to develop action plans for regional sales managers.
• Win business with the overall goal of maintaining and growing monthly recurring revenue in your account base relative to established sales targets.
• Work with sales management, legal and logistics to negotiate commercial terms in Master Services Agreements and Service Orders.
• Partner with sales engineering to define mid- and low-level technical requirements for the proposed solution.
• Develop and nurture strong customer contacts and positive, proactive relationships with prospects ensuring open streams of communication.

Education, Skills, and Background (including Experience Requirements: 

• Proven track record selling to Financial Markets is a must.
• Demonstrated experience selling Financial Services solutions including Market Data, Connectivity, high-end software and/or hardware solutions into Trading firms (across asset class)
• Proficient in Microsoft Office suite and strong PowerPoint and Excel skills critical
• Superb communication skills and ability to interact with all levels or organizations Track record of exceeding quotas year after year.
• Exceptional skills in sales presentations and experience in using salesforce.com.
• Consistent performer who overachieves sales revenue targets and goals, with strong business acumen and exceptional organization skills.
• Excellent communication and collaboration skills. Exceptionally customer focused.
• Strong problem solving and analytical skills.
• Demonstrated ability to take initiative and interact with all levels of management Self-starter, team player, energetic, enthusiastic and organized.
• Emphasizes on attention to detail & comfortable acting as a de facto project coordinator who will advocate for both the company and client.
• Driven and proactive, comfortable escalating issues in context of possible solutions
• Bachelor’s degree (or equivalent) would be an advantage.

Working Arrangements 

This is a Hybrid position with weekly time in the office with the flexibility of working from home. Though travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions/geographies including but not limited to EMEA, USA and APAC). 

IMPORTANT DATA PRIVACY INFORMATION: 

This position is available with Pico Services Inc. The controller of your personal data will be Pico Services Inc.

For further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice, View Here.

Purpose of the role:

Working within Pico’s and Pico’s clients’ various Data Centers in New Jersey with some travel to Chicago, Mexico and Canada, the role holder will be responsible for the physical build and maintenance of our environment. Working closely with our Network and Systems engineering teams and our Project Management and client Service Delivery functions to ensure prompt delivery of all projects. With a structured approach, strong team ethos and the flexibility and commitment to solve problems and get things done, the role holder will be a key member of this small but highly skilled and integral team.  A key requirement of this job is flexibility as the role holder will be expected to work in short change windows, late at night and out of hours.

Responsibilities and duties (include but not limited to)

This includes, but is not limited to the following services:

• Equipment Rack and Stack
• Cable, Label & terminate fiber or copper network cabling
• Assist with the diagnosis of hardware and software - troubleshooting
• Perform cabinet/cage audits
• Blade/Card, Memory, Hard Drive, and Transceiver installations or removal
• Testing and troubleshooting of copper and fiber optic circuits
• Perform migrations of equipment, power, or networking devices
• Shipping and receiving packages in Office and co-locations
• Receive, log, and store internal packages
• Arrange access for internal and external customers
• Order, receive, install, and test cross connects (copper/fiber)
• Provide timely updates using a computer-based ticketing system
• Perform and document inventory verification/counts and rack elevation
• Monitor and report on power utilization in co-locations
• Maintain overall Data Centre cleanliness and appearance
• Work flexible shift schedules including rotational on-call coverage
• Report to the facility within a 1hour average for emergency outage assistance
• We operate many data centers across EMEA, the candidate will be required to travel throughout Europe, sometimes on very short notice, particularly in the short term.
• Home base will be the New Jersey area

Education, Skills and background (incl. Education and Experience Requirements)

• 5+ years of experience in Telecommunications or Data Centre related field
• In depth knowledge of Telecom structured cabling standards
• In depth knowledge of network device / server deployment
• In depth knowledge of DCO standards and operations
• 5+ years use of industry standard test equipment
• Effective organizational skills and high attention to detail
• Building Management System and Branch Circuit Monitoring experience
• Strong troubleshooting skills
• Professional business communication and interpersonal skills
• Mission Critical Data Centre Facility Maintenance

Working Arrangements

The working days for this role are Tuesday to Saturday: Tuesday to Friday 4 PM to midnight and Sat 9 AM to 5 PM. Sunday availability on request.   This is a non-office-based position. Travel between data centers in New Jersey (and occasionally beyond) will be required on an on-going basis. Home base is New Jersey, where we operate out of Equinix NY4, the travel is primarily within AMRS. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions / geographies including but not limited to EMEA, USA and APAC).

Other important information

Physical demands of the position include:

• Lift and handle up to 50 pounds
• Bend, stoop, and stretch as required for placement and retrieval of network devices, materials, or equipment
• Work under a raised data center floor
• Climb ladders (up to a16 feet) to reach plenum spaces

IMPORTANT DATA PRIVACY INFORMATION: 

This position is available with Pico Services Inc. The controller of your personal data will be Pico Services Inc.

For further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice, View Here.

About the role

Pico is seeking a Business Development Representative (BDR) to support the growth of our enterprise business across the global financial market’s ecosystem within AMRS, EMEA, & APAC
This role focuses on lead generation and pipeline development across both existing strategic accounts and new logo prospects, including banks, hedge funds, market makers, exchanges, and trading technology firms. Working closely with Senior Sales Leaders and Marketing, the BDR will identify new opportunities, build stakeholder intelligence across target organizations, and generate qualified leads for the enterprise sales team.

Responsibilities and Duties:

• Conduct cold calls to identify and qualify new business opportunities
• Execute targeted email campaigns to engage prospects and generate meetings
• Act as the primary point of contact for all client requests, administrative, technical matters, and new business inquiries
• Support marketing led campaigns and events, including the following up on leads from industry events and conferences
• Develop a deep understanding of Pico’s services and Products to effectively communicate value propositions to potential new customers
• Identify decision-makers and technical stakeholders across trading, infrastructure, engineering, and market data teams
• Maintain accurate and up-to-date information in Salesforce
• Work closely with Sales & Marketing teams to align on messaging and coordinate follow-ups
• Schedule meetings for the Sales Team and assist in moving deals through early stages of the Sales cycle
• Provide feedback to the wider Sales Team on market trends, prospect pain points, and competitor intelligence

Education, Skills, and background: 

• Minimum of 3 years of experience in an inside sales, business development, or lead generation role, preferably in FinTech, technology, or infrastructure related field
• Previous experience selling into financial services or enterprise IT environments
• Proficient in Microsoft Office suite with strong Excel skills critical
• Prior experience with CRM / marketing platforms such as e.g., Salesloft / Salesforce / Hubspot/LinkedIn
• Self-starter, team player, energetic, enthusiastic, and organized
• Strong organization skills and ability to manage multiple priorities
• Bachelor’s degree (or equivalent) would be an advantage

What we Offer: 

• The opportunity to grow your career in a fast-paced, high-growth company at the heart of capital markets technology
• A structured pathway toward a Junior Sales Executive role
• Exposure to global clients, complex trading environments, and leading financial technologies
• Collaborative and supportive team environment
• Competitive compensation and benefits package

Working Arrangements 

This is a Hybrid position with weekly time in the office with the flexibility of working from home. Though travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions/geographies including but not limited to EMEA, USA and APAC). 

IMPORTANT DATA PRIVACY INFORMATION: 

This position is available with Pico Services Inc. The controller of your personal data will be Pico Services Inc.

For further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice, View Here.

Purpose of the role

Pico Site Reliability Engineering is a customer-faced group engaged with our customers, development and production teams to ensure customer success with implementing Redline products. Preferred candidates strive to work in an entrepreneurial environment, have an interest in automation and technology, and are committed to customer satisfaction.

Responsibilities and duties (include but not limited to)

• Assist clients in solving problems and maximizing the value of Redline products and services within their enterprise.
• Respond promptly to production issues, provide workarounds whenever possible.
• Replicate customer issues and verify fixes for customer patches and releases.
• Manage production environment:

• Software upgrade
• Routine changes
• Proactive monitoring
• Performance tuning of applications
• Assess impact of exchange-driven initiatives and participate in relevant weekend testing

• Work closely with development engineers to promptly resolve customer requests.
• Work closely with Pico server and network teams for issue troubleshooting and change management.
• Elevate Redline managed practice and ensure customer success by:

• Putting in place the necessary automation and scripting.
• Continuous improvement of tools (monitoring, inventory, runbooks.)

Education, Skills and background (incl. Education and Experience Requirements)

• Bachelor’s degree or higher in an Engineering discipline ie. Computer Science, Electrical Engineering, Math or Management Information Systems or relevant work experience. 
• Experience with financial services front office systems, market data tickerplants, order execution technology and the global exchange technology landscape.
• Strong understanding of Linux and linux performance tuning.
• Solid experience with Intel based computer architecture and IT systems networking.
• Experience with programming and scripting, knowledge of Python, C/C++ or Java is a plus.
• Excellent customer service attitude and interpersonal skills.
• Strong communication skills both written and verbal.
• Experience working in a team-oriented, collaborative environment.
• Task and result oriented with strong work ethics and values.
• Ability to be flexible and adapt to any given situation.

Working Arrangements 

This is a hybrid position with weekly time in the office with the flexibility of working from home. Though travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions/geographies including but not limited to EMEA, USA and APAC). The team operates in follow the sun model and the role holder is expected to work an 8 hour shift between 8am-7pm depending on the rotational arrangements, Monday to Friday. For continuity of service, working early or late shifts, bank holidays and infrequent weekend tests will be required, in which case, scheduling will be adjusted accordingly. 

IMPORTANT DATA PRIVACY INFORMATION: 

This position is available with Pico Services Inc. The controller of your personal data will be Pico Services Inc.

For further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice, View Here.

Pico is currently seeking candidates for the role of Sales Associate. The role requires being a content expert in all services provided by Pico as well as having strong project management & time management skills, attention to detail, outstanding oral / written communication skills, and someone that thrives within a fast-paced environment. We are seeking a self-driven sales support with outstanding sales acumen, laser focused pipeline management and a keen awareness of industry trends as they relate to our clients as well as someone that can deliver top quality services and support for our existing clients in region to grow the business with them.

Responsibilities and duties (include but are not limited to):

• Develop strong client relationships with prospective clients and research assigned new leads and qualify opportunities via telephone and email.
• Act as the primary point of contact for all existing client requests, administrative and technical matters, and new business inquiries in a pre-defined set of accounts.
• Maintain accurate and up-to-date account plans and opportunity information leveraging Salesforce.com, Confluence, and SharePoint for direct accounts under management.
• Work closely with the product and business team to provide feedback on any client, prospect or partner requirements.
• Develop overall knowledge of assigned accounts including products sold, asset classes traded, clients, and business issues; proactively and regularly communicate account status to senior management.
• Collaborate with sales engineering team to help qualify and ultimately win business.
• Promote a positive, collaborative environment throughout the organization.
• Contribute to Pico’s understanding of the competitive landscape, differentiation, and industry trends.
• Gather high-level requirements from client/prospect and confidently tell the Pico ‘story’ with a high-level overview of our products, services, and value proposition.
• Build proposals and deliver a curated value proposition to client/prospect.
• Share client feedback on product, service, and pricing with respective internal team members including Product and Engineering.
• Interact with various stakeholders on the client side at all levels from junior resources up to C-level; identify decision makers; build and maintain client relationships.
• Win business with the overall goal of maintaining and growing monthly recurring revenue in your account base relative to established sales targets.
• Participate in regular team forums, meetings, and training sessions.

Education, Skills, and Background (including Experience Requirements):

• Bachelor’s degree (or equivalent) from a 4-year university.
• Minimum 1 years work-related experience in financial technology service industry, with account relationship experience supporting large Tier 1 banks; equally comfortable and capable interacting with clients in person as via calls and emails. 
• Practical experience with sales, account management, financial markets and/or the securities industry including client interactions via telephone and face-to-face meetings.
• Experience with Salesfore.com (or other CRM), MS Office, SharePoint, JIRA is preferred.
• Self-starter with the ability to prioritize, multitask, and take direction when required.
• Strong problem solving and analytical skills.
• Team player (as you will be working with others on larger accounts globally), energetic, enthusiastic and organized.
• Emphasizes on attention to detail & comfortable acting as a de facto project coordinator who will advocate for both the company and client.
• Driven and proactive, comfortable escalating issues in context of possible solutions.

Working Arrangements 

This is a Hybrid position with weekly time in the office with the flexibility of working from home. Though travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions/geographies including but not limited to EMEA, USA and APAC). 

IMPORTANT DATA PRIVACY INFORMATION: 

This position is available with Pico Services Inc. The controller of your personal data will be Pico Services Inc.

For further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice, View Here.