About the Role:

IPSY is looking for a Talent & Development Partner — a rare operator who can architect how we build organizational capability while also rolling up their sleeves to design and execute with excellence. This role owns five core areas: talent management (talent reviews, succession planning, executive coaching), learning strategy, core people cycles (performance management, engagement and pulse surveys), culture, and AI enablement, leading the workforce through the AI transformation, building the confidence, fluency, and habits that turn AI into a real competitive advantage.

Highly visible and high-impact, this role sits at the intersection of strategy and execution, connecting business needs to the programs, cycles, and experiences that deliver on them. It’s ideal for someone who is self-directed, is energized by the role of AI in modern work, and partners closely with People Business Partners and leaders to build critical org capabilities.

This position reports to the VP, Head of People. 

What You’ll Be Doing:

• Lead talent management strategy, including talent reviews, succession planning, and capability assessments tied to actionable development plans
• Build and manage executive coaching programs, ensuring meaningful outcomes and alignment with business needs
• Partner with HRBPs to integrate talent insights into workforce planning, headcount decisions, and leadership conversations
• Develop clear dashboards and reporting to surface talent health and inform senior leadership decisions
• Architect and execute IPSY’s learning strategy across all employee levels, including manager and leadership development
• Design and deliver high-impact learning programs (live and asynchronous) while optimizing tools, adoption, and measurable ROI
• Partner with teams to diagnose development needs and implement targeted learning and effectiveness interventions
• Own performance management cycles, engagement surveys, and pulse programs, translating insights into actionable org-level strategies
• Build scalable frameworks, toolkits, and processes to drive consistent, high-quality people experiences across the organization
• Lead AI fluency and enablement efforts, designing role-based learning, driving capabilities across the org  that positions IPSY's workforce to lead in the AI era, not follow, as the workplace continues to evolve. 
• Drive culture and employee experience programs that create a workplace where every employee can do their best work.

What We Are Looking For:

• 7+ years of progressive HR experience across talent management, L&D, and people programs, with end-to-end ownership
• Proven ability to design and run performance cycles, engagement surveys, and talent reviews in fast-paced environments
• Experience building and facilitating learning programs across multiple employee segments
• Fluent in AI tools and passionate about driving adoption; experience with AI-related programs a plus
• Highly organized and detail-oriented, with strong project management and follow-through
• Strategic thinker who translates complex business needs into practical, scalable solutions
• Strong facilitator, effective with audiences ranging from managers to executives
• Tech-savvy and resourceful, leveraging tools to scale impact efficiently
• Bachelor’s degree preferred; advanced degree or coaching certification a plus
  
  

What We Offer:

• Competitive base salary & bonus program
• Medical, dental & vision insurance
• 401(k) plan with company match
• Paid Time Off
• Work from home flexibility
• Free IPSY Extra subscription
• Learning & development programs

#LI-CF1

#LI-Remote 

About the Role:

We are looking for a Business Analyst to join our Shipping Operations team and support IPSY’s monthly subscription execution and logistics functions. In this role, you will complete analyses to plan, review, and improve our monthly subscription distribution. You will also work with internal and external partners to enhance our member’s experience, help drive fulfillment strategy execution across our facilities and further develop internal review and reporting processes. This is a highly visible and collaborative role, where you’ll work closely with our warehouse and distribution partners as well as internal teams, such as Product, Marketing, and Operations.

This position reports to the Director of Shipping & International Operations and is a remote role based in Argentina.

What You’ll Be Doing:

• Build, maintain, and communicate detailed reporting and forecasting models to improve our monthly subscriptions distribution programs
• Coordinate with IPSY’s warehouses and distribution partners to ensure service-level consistency across different programs
• Develop and implement processes to support scalability
• Identify operational weaknesses and drive innovation
• Support ad-hoc analyses to drive strategic decisions within Operations
• Coordinate with other cross-functional teams to drive IPSY's business agenda

What We Are Looking For:

• Bachelor’s degree in Business, Computer Science, Mathematics, Economics, or other quantitative field
• 1-3+ years of professional experience performing analysis (ideally at an e-commerce, subscription, retail, or transportation company)
• Excellent SQL and data warehouse skills, and experience writing complex queries on large data sets
• Expertise with Microsoft Excel, Google Sheets, and data visualization and dashboard tools such as Tableau, Looker, or equivalent.
• Excellent attention to detail, problem solving, critical thinking, project management, and communication skills
• Experience creating and optimizing business and operational processes
• Ability to manage time effectively, set priorities, and meet deadlines
• Thrives collaborating on a team and with other stakeholders
• Flexible demeanor and ability to work in a fast-paced, entrepreneurial environment

Bonus if You Have:

• Preference given to candidates with supply chain or distribution experience
• Interest in beauty or subscription box industries

What We Offer:

• Competitive salary (USD)
• Paid time off & work from home flexibility
• Learning & development programs
  
  

LATAM Remote: Remote positions which may be performed in any of the countries where IPSY has established a Business presence: Argentina. (Only Argentina based applicants will be considered at this time)
IPSY is based in the U.S. and we partner with the local agency, Nexton, that assists us with employee recruiting and payroll. 

Please submit CV/Resume in English. 

If you need reasonable accommodation in the application or employment process, please contact us.

IPSY is based in the US and to ensure compliance with country specific employment laws we partner with the local agency, Nexton, that assists us with employee recruiting and payroll. Any personal information that you share with us is subject to our IPSY Policy.

#LI-SB 

#LI-Remote 

JOB DESCRIPTION

About the Role:

We are seeking a Director of E-Commerce Growth & Marketplace Partnerships to lead the strategy and execution of marketplace growth for third-party partner brands across Amazon, TikTok Shop, and emerging e-commerce platforms. This leader will operate as a general manager for partner brands, driving profitable revenue growth while coordinating cross-functional resources including marketing, merchandising, operations, sourcing, and logistics.

This role is responsible for owning marketplace performance end-to-end — including merchandising strategy, marketing investment, forecasting, operational infrastructure, and brand partnership management. The ideal candidate combines strong marketplace expertise, operational rigor, and strategic thinking to scale partner brands while building repeatable processes that support long-term growth.

This individual will work closely with internal teams across finance, operations, creative, marketing, and logistics, as well as external brand partners and 3PL providers, to maximize performance and remove operational friction.

This position reports to the Chief Business Development Officer and can be remote from any of the 16 U.S. states where IPSY hires. Heavy preference given to Los-Angeles, CA area candidates.

What You’ll Be Doing:

Marketplace Growth & Revenue Ownership

• Own revenue and profitability across Amazon, TikTok Shop, and other third-party commerce platforms
• Develop and execute strategies to scale partner brand sales across marketplaces
• Drive profitable growth through optimized merchandising, pricing, and marketing investment
• Identify and expand opportunities across additional e-commerce platforms and channels

Social Commerce & Creator Architecture

• Architect the TikTok Shop Affiliate strategy, managing the Affiliate Center and creator-led "Live Shopping" funnels to turn social momentum into measurable business impact.
• Partner with creative teams to produce "Algorithm-First" content that reduce purchase friction 

Brand Partnership Management

• Serve as the primary strategic partner and operator for supported brands
• Act as a GM for partner brands, coordinating resources across marketing, operations, sourcing, and logistics
• Build strong relationships with partner brands and ensure alignment on strategy, performance, and growth initiatives

Marketplace Operations, Merchandising and Compliance

• Own marketplace merchandising strategy including product assortment, content optimization, promotions, and launches
• Manage marketplace storefronts and listings to maximize discoverability and conversion
• Oversee Account Health and platform compliance, managing Brand Registry, IP protection, and proactive resolution of potential account suspensions or counterfeit concerns.
• Coordinate product photography, creative assets, and listing optimization

Marketing & Performance Optimization

• Manage and optimize paid marketing investments across Amazon and TikTok Shop Develop data-driven strategies to improve CAC, ROAS, and contribution margin
• Monitor "Share of Voice" (SOV) metrics to ensure partner brands maintain a competitive edge in key beauty categories.
• Partner with growth marketing teams to test and scale acquisition strategies

Inventory Planning & Forecasting

• Lead demand forecasting and inventory planning to support growth while minimizing stockouts and excess inventory
• Partner with supply chain, sourcing, and brand partners to ensure appropriate inventory levels
• Manage product lifecycle planning including launches and restocks

Operational Leadership

• Build scalable processes and operating frameworks to support marketplace growth
• Work cross-functionally with finance, supply chain, creative, and marketing teams
• Partner with finance to build budgets, forecast performance, and monitor profitability

3PL & Logistics Optimization

• Oversee 3PL relationships supporting partner brands
• Identify opportunities to improve logistics efficiency, reduce costs, and eliminate operational friction
• Ensure seamless coordination between brands, warehouse partners, and marketplaces

Strategic Growth Initiatives

• Identify and execute creative growth opportunities leveraging IPSY's competitive advantages
• Develop scalable systems and playbooks for onboarding and accelerating new partner brands
• Continuously evaluate marketplace trends, tools, and opportunities to drive incremental growth

What We Are Looking For:

• 10+ years of experience in e-commerce, marketplace management, or digital commerce
• Deep experience with Amazon marketplace operations and performance marketing
• Experience scaling brands on TikTok Shop or emerging social commerce platforms
• Proven track record of driving profitable revenue growth on third-party marketplaces
• Strong experience with inventory planning, forecasting, and supply chain coordination
• Proficiency in AI-driven personalization tools and advanced marketplace analytics
• Experience managing P&L ownership or GM-style responsibilities
• Ability to build operational frameworks and scalable processes
• Strong analytical and financial modeling skills, specifically relating to blended ROAS and Omni-channel LTV
• Experience managing cross-functional teams and external partners
•  

What We Offer:

• Competitive base salary & bonus program 
• Medical, dental & vision insurance
• 401(k) plan with company match
• Paid Time Off
• Work from home flexibility
• Free IPSY Extra subscription
• Learning & development programs

EEO Statement: We celebrate diversity and are an equal-opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic. 

If you need reasonable accommodation in the application or employment process, please contact us.

Please review our California Privacy Notice.

#LI-SB

#LI-Remote 

About the Role:

IPSY is seeking a CRM Marketing Specialist to own and execute our resubscription (winback) lifecycle programs, converting lapsed members back into active subscribers.

This role sits at the center of our CRM Growth Engine—responsible for building, launching, and optimizing multi-channel campaigns across email, push, and SMS, with future expansion into additional owned channels.

You will be a hands-on operator with strong performance instincts, managing end-to-end campaign execution while partnering cross-functionally to deliver high-performing, data-driven customer experiences at scale. You will also play a key role in evolving and modernizing the resubscription program to unlock incremental, high-impact growth.

This position can be fully remote from (from Argentina only). ** Please submit CV/Resume in English. 

What You’ll Be Doing:

Program Ownership: Resubscription / Winback

• Own day-to-day execution of resubscription (winback) CRM programs
• Drive performance against resubscriber targets and lifecycle KPIs
• Support optimization of drip journeys, triggered campaigns, and monthly promotional sends
• Continuously identify opportunities to improve conversion, engagement, and efficiency
• Partner closely with the broader Resubscription team to evolve and transform the program, contributing ideas and execution to drive incremental, high-impact resubscribers

Campaign Planning & Calendar Management

• Manage monthly CRM send calendar for resubscription programs
• Support 360 campaign planning across email, push, and SMS
• Partner with Lifecycle, Merchandising, and Tech teams on campaign priorities
• Balance always-on, triggered, and promotional campaigns.

Campaign Development (Brief → Creative → Approval)

• Create campaign briefs grounded in performance insights and testing learnings
• Partner with in-house Creative team to guide messaging and design direction
• Provide clear, data-driven feedback to improve performance (CTR, CVR, reactivation)
• Own final approvals to ensure campaigns meet strategy and quality standards

Build & Execution

• Own campaign setup across CRM platforms, including:
• Segmentation and audience targeting
• Dynamic content and personalization logic
• Coding guidelines and QA validation
• Partner with Email Developers on HTML builds
• Execute testing, scheduling, and deployment across channels (email, push, SMS)
• Ensure flawless execution across all campaigns and journeys
• Partner with Tech and Marketing Ops to troubleshoot campaign or platform issues, ensuring minimal disruption to performance
• Collaborate on new feature launches and enhancements (big and small) to enable new capabilities and drive incremental resubscription impact

Performance Monitoring & Insights

• Analyze campaign and journey performance across channels
• Deliver post-campaign reads with clear insights and recommendations
• Identify trends across:
• Audience segments
• Messaging and offers
• Channel performance
• Contribute to testing roadmap and optimization strategy

Cross-Functional Collaboration

• Partner closely with:
  • Manager, Reactivation (alignment and performance of cross-channel resub strategy)
  • Merchandising (offers, product strategy)
  • Creative (asset development)
  • Data/Analytics (audience insights, reporting)
  • Marketing Ops / Engineering (tools, data flows)
  • Tech (feature launches/enhancements, tech issues)
• Ensure alignment across teams to deliver a seamless member experience

How Time Is Typically Spent:

• Strategic Planning & Roadmapping: 5–10%
• Cross-Functional Coordination: 40–50%
• Campaign Setup & Execution: 30–35%
• Performance Monitoring & Insights: 15–20%

What We Are Looking For:

Core Experience

• 3–6+ years in CRM / lifecycle / email marketing
• Hands-on experience executing multi-channel campaigns (email, push, SMS)
• Experience managing high-volume campaign calendars and workflows

Technical & Analytical Skills

• Experience with enterprise ESPs (Iterable preferred; Braze, SFMC, etc.)
• Strong understanding of:
• Segmentation & targeting
• Triggered journeys & lifecycle flows
• Personalization & dynamic content
• Familiarity with tools such as:
• Amplitude, Sigma, Google Suite, Monday.com
• Strong analytical mindset with ability to translate data into action

Execution Excellence

• Detail-oriented with strong QA rigor
• Ability to manage multiple campaigns simultaneously
• Strong organizational and project management skills

Collaboration & Mindset

• Strong cross-functional communicator
• Proactive, solutions-oriented, and performance-driven
• Comfortable in a fast-paced, evolving environment
• Eager to test, learn, and continuously improve

Why This Role Matters:

Resubscription is one of IPSY’s highest-impact growth levers. This role is critical in ensuring we:

• Deliver high-quality, high-performing CRM campaigns
• Scale personalization and lifecycle sophistication
• Drive incremental subscriber growth efficiently

You will play a key role not only in executing campaigns, but also in advancing and transforming the resubscription program, helping CRM evolve into a true growth engine that directly impacts revenue and member lifetime value.

What We Offer:

• Competitive salary (USD)
• Paid time off & work from home flexibility
• Learning & development programs
  
  
  

LATAM Remote: Remote positions which may be performed in any of the countries where IPSY has established a Business presence: Mexico. (Only Mexico based applicants will be considered at this time)
IPSY is based in the U.S. and we partner with a local agency, Nexton and/or Deel, that assists us with employee recruiting and payroll. 

If you need reasonable accommodation in the application or employment process, please contact us.

IPSY is based in the US and to ensure compliance with country specific employment laws we partner with a local agency, Nexton and / or Deel, that assists us with employee recruiting and payroll. 

#LI-SB

#LI-Remote 

About the Role:

IPSY is seeking a CRM Marketing Specialist to own and execute our resubscription (winback) lifecycle programs, converting lapsed members back into active subscribers.

This role sits at the center of our CRM Growth Engine—responsible for building, launching, and optimizing multi-channel campaigns across email, push, and SMS, with future expansion into additional owned channels.

You will be a hands-on operator with strong performance instincts, managing end-to-end campaign execution while partnering cross-functionally to deliver high-performing, data-driven customer experiences at scale. You will also play a key role in evolving and modernizing the resubscription program to unlock incremental, high-impact growth.

This position can be fully remote from (from Argentina only). ** Please submit CV/Resume in English. 

What You’ll Be Doing:

Program Ownership: Resubscription / Winback

• Own day-to-day execution of resubscription (winback) CRM programs
• Drive performance against resubscriber targets and lifecycle KPIs
• Support optimization of drip journeys, triggered campaigns, and monthly promotional sends
• Continuously identify opportunities to improve conversion, engagement, and efficiency
• Partner closely with the broader Resubscription team to evolve and transform the program, contributing ideas and execution to drive incremental, high-impact resubscribers

Campaign Planning & Calendar Management

• Manage monthly CRM send calendar for resubscription programs
• Support 360 campaign planning across email, push, and SMS
• Partner with Lifecycle, Merchandising, and Tech teams on campaign priorities
• Balance always-on, triggered, and promotional campaigns.

Campaign Development (Brief → Creative → Approval)

• Create campaign briefs grounded in performance insights and testing learnings
• Partner with in-house Creative team to guide messaging and design direction
• Provide clear, data-driven feedback to improve performance (CTR, CVR, reactivation)
• Own final approvals to ensure campaigns meet strategy and quality standards

Build & Execution

• Own campaign setup across CRM platforms, including:
• Segmentation and audience targeting
• Dynamic content and personalization logic
• Coding guidelines and QA validation
• Partner with Email Developers on HTML builds
• Execute testing, scheduling, and deployment across channels (email, push, SMS)
• Ensure flawless execution across all campaigns and journeys
• Partner with Tech and Marketing Ops to troubleshoot campaign or platform issues, ensuring minimal disruption to performance
• Collaborate on new feature launches and enhancements (big and small) to enable new capabilities and drive incremental resubscription impact

Performance Monitoring & Insights

• Analyze campaign and journey performance across channels
• Deliver post-campaign reads with clear insights and recommendations
• Identify trends across:
• Audience segments
• Messaging and offers
• Channel performance
• Contribute to testing roadmap and optimization strategy

Cross-Functional Collaboration

• Partner closely with:
  • Manager, Reactivation (alignment and performance of cross-channel resub strategy)
  • Merchandising (offers, product strategy)
  • Creative (asset development)
  • Data/Analytics (audience insights, reporting)
  • Marketing Ops / Engineering (tools, data flows)
  • Tech (feature launches/enhancements, tech issues)
• Ensure alignment across teams to deliver a seamless member experience

How Time Is Typically Spent:

• Strategic Planning & Roadmapping: 5–10%
• Cross-Functional Coordination: 40–50%
• Campaign Setup & Execution: 30–35%
• Performance Monitoring & Insights: 15–20%

What We Are Looking For:

Core Experience

• 3–6+ years in CRM / lifecycle / email marketing
• Hands-on experience executing multi-channel campaigns (email, push, SMS)
• Experience managing high-volume campaign calendars and workflows

Technical & Analytical Skills

• Experience with enterprise ESPs (Iterable preferred; Braze, SFMC, etc.)
• Strong understanding of:
• Segmentation & targeting
• Triggered journeys & lifecycle flows
• Personalization & dynamic content
• Familiarity with tools such as:
• Amplitude, Sigma, Google Suite, Monday.com
• Strong analytical mindset with ability to translate data into action

Execution Excellence

• Detail-oriented with strong QA rigor
• Ability to manage multiple campaigns simultaneously
• Strong organizational and project management skills

Collaboration & Mindset

• Strong cross-functional communicator
• Proactive, solutions-oriented, and performance-driven
• Comfortable in a fast-paced, evolving environment
• Eager to test, learn, and continuously improve

Why This Role Matters:

Resubscription is one of IPSY’s highest-impact growth levers. This role is critical in ensuring we:

• Deliver high-quality, high-performing CRM campaigns
• Scale personalization and lifecycle sophistication
• Drive incremental subscriber growth efficiently

You will play a key role not only in executing campaigns, but also in advancing and transforming the resubscription program, helping CRM evolve into a true growth engine that directly impacts revenue and member lifetime value.

What We Offer:

• Competitive salary (USD)
• Paid time off & work from home flexibility
• Learning & development programs
  
  
  

LATAM Remote: Remote positions which may be performed in any of the countries where IPSY has established a Business presence: Argentina. (Only Argentina based applicants will be considered at this time)
IPSY is based in the U.S. and we partner with a local agency, Nexton and/or Deel, that assists us with employee recruiting and payroll. 

If you need reasonable accommodation in the application or employment process, please contact us.

IPSY is based in the US and to ensure compliance with country specific employment laws we partner with a local agency, Nexton and / or Deel, that assists us with employee recruiting and payroll. 

#LI-SB

#LI-Remote 

About the Role:

We’re looking for someone who understands the world of beauty, influencers, and digital culture, and who wants to design the visuals that live across social media, campaigns, and online experiences.

We’re seeking a Digital Graphic Designer Contractor with a strong focus on marketing content, an excellent visual eye, and a high level of craft.

In this role, you will be responsible for developing and executing digital assets for campaigns, including website banners, email marketing, social media content, and paid media creatives. You will work closely with creative, marketing, and growth teams to create visuals that connect with our community and reflect the aesthetics and energy of the beauty world in digital spaces.

We’re looking for someone proactive, organized, and with strong visual judgment, capable of delivering high-quality work while also bringing ideas and inspiration that help elevate the creative output.

This position reports to the Art and Production Manager and can be fully remote from México.

What You’ll Be Doing:

• Design and develop digital assets for campaigns, website, email marketing, and social media.
• Create paid media creatives adapted for different formats and platforms.
• Translate creative concepts and art direction into high-quality visual executions.
• Ensure visual consistency across all digital channels.
• Collaborate with creative, marketing, and growth teams in the development of campaigns and content.
• Propose visual references, inspiration, and design ideas that help elevate the creative work.
• Adapt and optimize creatives for different formats and digital platforms.
• Stay up to date with digital design trends, social media content, and beauty visual culture.

What We Are Looking For:

• Has 3–5 years of experience in graphic design, with a strong focus on digital content.
• Has experience designing assets for social media, paid media, email marketing, and web.
• Has an excellent eye for typography, composition, aesthetics, and visual craft.
• Has a strong understanding of digital formats and best practices across platforms.
• Has experience working in digital marketing or e-commerce environments.
• Can manage multiple projects and priorities at the same time.
• Is highly organized, with strong time management and task follow-up skills.
• Has experience using project management tools such as Asana.
• Is proficient in Adobe Creative Suite and Figma.
• Has English skills to collaborate within a global team.

Bonus if You Have:

• Experience working with beauty, lifestyle, or consumer brands.
• Experience with performance marketing or conversion-focused campaigns.

What We Offer:

• Competitive salary 
• Work from home flexibility

IPSY is based in the U.S. and we partner with a local agency that assists us with employee recruiting and payroll. 

Please submit CV/Resume in English. 

If you need reasonable accommodation in the application or employment process, please contact us.

IPSY is based in the US and to ensure compliance with country specific employment laws we partner with a local agency that assists us with employee recruiting and payroll. 

#LI-CF1

#LI-Remote 

About the Role:

If you’re inspired by beauty influencers, love the kind of content that lives on social media, and enjoy designing visuals that people want to save, share, and comment on, we’d love to meet you.

We’re looking for a Junior Graphic Designer Contractor with an interest in digital design, a strong visual eye, and a desire to learn and grow within a creative team.

In this role, you’ll work on creating digital assets across different channels, from website banners and email marketing designs to social media content and digital campaign assets. You’ll collaborate with the creative and marketing teams to bring visual ideas to life and create pieces that connect with our community of beauty lovers.

This position reports to the Art and Production Manager and can be fully remote from México.

What You’ll Be Doing:

• Design website banners and digital assets aligned with campaigns and promotions.
• Create email marketing designs following brand guidelines.
• Support the development of creative assets for digital and paid media campaigns.
• Design organic social media content.
• Adapt and resize assets for different digital formats and platforms.
• Collaborate with creative, marketing, and growth teams to maintain visual consistency.
• Stay up to date with digital design trends, social media content, and beauty visual culture.

What We Are Looking For:

• 1–2 years of experience in graphic design or a related field.
• Has interest or experience in design for social media, digital campaigns, or web.
• Has a good understanding of digital formats and social media platforms.
• Has a strong eye for typography, composition, and visual aesthetics.
• Pays close attention to detail and takes pride in their craft.
• Is organized and reliable, with good time management skills.
• Is proficient in Adobe Creative Suite (Photoshop, Illustrator) and has basic knowledge of Figma.
• Is familiar with project management tools such as Asana or similar platforms.
• English language skills to collaborate within a global team.

What We Offer:

• Competitive salary 
• Work from home flexibility

IPSY is based in the U.S. and we partner with a local agency that assists us with employee recruiting and payroll. 

Please submit CV/Resume in English. 

If you need reasonable accommodation in the application or employment process, please contact us.

IPSY is based in the US and to ensure compliance with country specific employment laws we partner with a local agency that assists us with employee recruiting and payroll. 

#LI-CF1

#LI-Remote

About the Role:

The Sr. Ecommerce Planner Contractor is a highly collaborative role, responsible for the management of assortment and inventory plans, to achieve IPSY’s sales and profitability targets through pre-season plan development, in-season re-forecasting, management of inventory investments, as well as ownership of unit economics and open-to-buy. 

IPSY is looking for a motivated, data driven thought-leader who thrives in a fast-paced, startup environment. The ideal candidate takes initiative, particularly when working cross-functionally with Merchandising, Brand Partnerships, Finance, and Marketing to support IPSY’s evolving business needs. To be considered, you must have experience directly managing others, deep inventory management experience, a passion/excitement for building new tools and processes, comfort with ambiguity and be a nimble, strategic thinker who can synthesize large amounts of data to drive decision making. You will have outstanding drive, critical thinking and problem-solving skills, and an advanced skill set in Excel / Google Sheets. 

This position reports to the VP of Planning and is fully remote from Argentina.

What You’ll Be Doing:

• Build Category, Class, and SKU level sales & unit economics forecasts with supporting investment quantities and accurate flow forecasts. Proactively identify margin-expansion opportunities through strategic pricing and bundle optimization.
• Cross-functional S&OP modeling and process leadership experience; inclusive of demand planning, supply planning, and product lifecycle management
• Partner with the Growth & Marketing teams to align promotional calendars (Email/SMS/Social) with inventory availability, ensuring high-traffic events are backed by sufficient stock levels.
• Manage deadlines to keep inventory flow and kitting on schedule. Monitor "Months On Hand" (MOH) and Gross Margins to minimize aged inventory and maximize cash flow.
• Ownership of overall discounting strategies and actions in partnership with Merchant partners
• Orchestrate monthly Commerce events and product drops with Ops team to ensure flawless execution;  resolving inventory discrepancies swiftly
• Build strong cross channel and functional relationships to influence others and drive results, leveraging both internal and external insights
• Act as the "Source of Truth" for SKU master data across Toolio and Netsuite, while leading the transition of manual reporting into automated Tableau dashboards.

What We Are Looking For:

• Bachelor's or Master's degree in business or merchandising-related fields
• 5+ years of analytical experience in merchandise planning or inventory management & 3+ years managing others
• Advanced proficiency in Google Sheets / Excel required, including v-lookups, pivot tables & logic formulas
• Strong analytical acumen with deep proficiency in retail math (WOS, Turn, GMROI, Sell-through).
• Proactive self-starter with excellent interpersonal and time management skills who has demonstrated experience creating, implementing and leading cross-functional business processes
• Experience building driver-based forecasts for a large SKU mix with complex product life cycles, including incrementality, cannibalization and pricing elasticity
• Flexible and comfortable with a fast-paced, always changing environment;  able to pivot on a dime while maintaining a 12-18 month long-term view of the inventory horizon

LATAM Remote: Remote positions which may be performed in any of the countries where IPSY has established a Business presence: Argentina. (Only Argentina based applicants will be considered at this time)

Please submit CV/Resume in English. 

If you need reasonable accommodation in the application or employment process, please contact us.

IPSY is based in the US and to ensure compliance with country specific employment laws we partner with a local agency that assists us with employee recruiting and payroll. 

#LI-CF1

#LI-Remote 

About the Role:

IPSY is seeking a CRM Manager, Reactivation to own and transform our resubscription growth engine. This role is accountable for driving former members back into the IPSY ecosystem — increasing resubscriber volume, improving reactivation efficiency, and elevating the long-term value of returning members--in partnership and support of your manager (Senior Director).

This is a highly commercial, cross-channel role. You will forecast and drive performance against resubscriber targets, proactively identify risks, and design mitigation plans in partnership with channel owners across email, push, SMS, paid media, organic, site experience, and interstitials.

Beyond execution, this role will help evolve and improve how IPSY approaches reactivation today — shifting from tactical campaigns to a data-driven, personalized, cross-channel strategy rooted in member behavior, predictive signals, and experimentation.

You will partner closely with Lifecycle, Paid Media, Tech (Product, Engineering), Data/Analytics, Creative, Operations, Legal, and CX to build scalable programs that deliver measurable growth.

This position reports to the Senior Director of Loyalty and can be fully remote from the 16 U.S. states where IPSY hires (see application for list). 

What You’ll Be Doing:

Own Commercial Reactivation Performance

• Drive resubscriber targets across all subscription programs (Original, Extra, Ultimate)
• Report out to team, cross-functional partners, and executive leadership in Weekly, Monthly business performance forums and discussions
• Build and manage reactivation forecasts; monitor weekly/monthly performance versus plan
• Proactively identify risks and performance gaps; develop mitigation strategies in partnership with channel leads
• Translate performance into executive-ready narratives highlighting key drivers, insights, and next actions

Design and Support the Cross-Channel Reactivation Strategy

• Develop an integrated reactivation framework spanning email, push, SMS, paid media, organic, on-site experience, and interstitials
• Partner with channel owners to activate against shared plans and optimize gift budget allocation across channels
• Advance segmentation and personalization strategy for former members using behavioral, transactional, and predictive signals
• Elevate triggered, always-on, and promotional programs to maximize incremental lift and efficiency
• Design and lead rigorous testing roadmaps (offer, cadence, creative, messaging, timing, channel mix)

Transform the Reactivation Program

• Act as a visible change agent — rethinking how IPSY approaches churned members
• Introduce new ways of working that increase personalization, automation, and measurable accountability
• Partner with Marketing Ops and Data to improve targeting logic, reporting visibility, and operational scalability
• Champion experimentation and continuous optimization across channels

Lead Cross-Functional Activation & Operations

• Partner closely with channel owners (Email, Push, SMS, Paid, Site/Organic) to ensure alignment on targets and execution
• Partner with Finance on annual operation plan, updated performance trends, and reforecasting as needed
• Support operational workflows as needed, including:
• Interstitial execution and optimization
• Legal copy alignment and approvals
• Gift-with-resubscription operations (budget alignment, inventory checks, unit tracking)
• Coordinating product setup in dotCMS (including product IDs and availability)
• Ensure alignment across Creative, Merchandising, CX, Technology, and Operations to deliver a seamless returning-member experience
• Partner with Marketing Ops and Tech teams to support new launches and troubleshoot issues that impact resubscription performance
• Support ad hoc strategic initiatives and special projects related to churn, win-back, and member lifecycle growth

What We Are Looking For:

Commercial & Analytical Rigor

• 8+ years of lifecycle, CRM, growth, or subscription marketing experience
• Demonstrated ownership of revenue-driving programs tied to retention, reactivation, or subscriber growth
• Exceptional analytical storytelling skills — able to connect performance data to financial impact, diagnose root causes, and articulate clear recommendations with confidence in executive forums
• Strong forecasting experience and comfort managing to performance targets
• Proven ability to identify risk early and design mitigation strategies
• Advanced A/B testing and experimentation experience
• Strong analytical fluency (Excel/Google Sheets required; familiarity with Tableau, Sigma, Amplitude, Looker, etc.)

Cross-Channel Lifecycle Expertise

• Strong experience across email, push, SMS, and Site Marketing; familiarity partnering with paid media teams strongly preferred.
• Experience working within enterprise ESPs (Iterable preferred; Braze, Salesforce Marketing Cloud, etc.).
• Strong understanding of segmentation, personalization, triggered journeys, and automation.
• Experience operating within subscription and/or eCommerce businesses preferred.

Change Leadership & Influence

• Ability to collaborate effectively with cross-functional stakeholders and drive alignment on shared goals
• Comfortable operating in ambiguity and building new systems where none exist
• Strong executive communication skills — able to distill complexity into clarity
• Balances strategic thinking with hands-on execution

Leadership Profile

• Highly accountable and performance-oriented
• Detail-driven but able to zoom out to the broader business impact
• Thrives in fast-paced environments
• Bachelor’s degree required

Why This Role Matters

Reactivation is one of IPSY’s most powerful growth levers. This role will define how we modernize win-back strategy, scale personalization, and unlock incremental subscriber growth in a capital-efficient way.

If you are equal parts strategist, operator, and change agent — and want to build a best-in-class resubscription engine — we’d love to meet you.

What We Offer:

• Competitive base salary & bonus program
• Medical, dental & vision insurance
• 401(k) plan with company match
• Paid Time Off
• Work from home flexibility
• Free IPSY Extra subscription
• Learning & development programs

EEO Statement: We celebrate diversity and are an equal-opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic. 

If you need reasonable accommodation in the application or employment process, please contact us.

Please review our California Privacy Notice.

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About the Role:

We are seeking a Director of CRM Lifecycle Marketing to lead the evolution of IPSY’s CRM function into a strategic growth engine.

This leader will own an end-to-end lifecycle strategy across the member journey — driving conversion, increasing LTV, improving net retention, and reducing churn across all subscription programs (Original, Extra, Ultimate), IPSY Shop, upgrades (Beauty Boost, Annual), and future offerings.

This is a highly commercial role. You will translate business goals into lifecycle strategy, forecasting and driving measurable performance across email, push, SMS, and emerging direct-to-member channels. You will combine deep channel expertise, personalization at scale, and data fluency to unlock step-change impact.

You will partner closely with Product, Engineering, Data/Analytics, Creative, Brand, Operations, and CX to architect scalable programs, influence roadmap decisions, and modernize our CRM stack (Iterable and beyond).

We are looking for a change agent — someone who thrives in transformation, challenges the status quo, and builds systems that move us from campaign-centric execution to 1:1 personalization at scale.

The Director, CRM will report to the VP, CRM and can be 100% remote from any of the U.S. states that IPSY has an authorized business presence (see application for list). 

What You’ll Be Doing:

Own Commercial Performance

• Drive lifecycle strategy tied directly to revenue, retention, ARPU, upgrades, and resubscriber targets
• Forecast performance, proactively identify risks and opportunities, and implement mitigation plans
• Lead rigorous testing roadmaps and optimization cycles across all channels
• Translate performance into executive-ready narratives with clear drivers and actions

Architect the Member Journey

• Develop holistic lifecycle frameworks spanning acquisition, onboarding, engagement, upgrade, retention, and reactivation
• Advance segmentation and personalization strategy using behavioral, transactional, and predictive data
• Elevate triggered and automated programs to increase relevance and incremental revenue
• Identify and launch new channels and innovations that expand lifecycle impact

Lead CRM Transformation

• Act as a visible agent of change within the CRM organization
• Shift team mindset from campaign execution to member-centric growth thinking
• Champion experimentation, accountability, and measurable impact
• Partner with VP CRM to evolve operating models, testing standards, and performance rigor

Scale MarTech & Personalization – in partnership with Marketing Ops

• Drive architecture decisions within Iterable and the broader MarTech ecosystem
• Improve data flows, segmentation logic, automation, and reporting infrastructure
• Build scalable frameworks for personalization at volume
• Prioritize initiatives that unlock long-term efficiency and automation

Build & Develop a High-Performance Team

• Hire, coach, and elevate a team of lifecycle marketers
• Raise the bar on analytical fluency and storytelling
• Foster cross-functional collaboration and enterprise influence
• Develop strong QA processes and execution excellence standards

What We Are Looking For:

Commercial & Analytical Rigor

• 10+ years in lifecycle, CRM, or growth marketing with demonstrated ownership of revenue-driving programs
• Deep experience forecasting performance and managing to retention and LTV metrics
• Advanced A/B testing expertise and ability to translate data into strategic action
• Strong financial and quantitative acumen (Excel/GoogleSheets required; SQL a plus) Familiar with analytics dashboards (Tableau, Sigma, Amplitude, Looker, etc)

Lifecycle & Cross-Channel Expertise

• Proven experience building automated lifecycle journeys across email, push, SMS
• Expertise in segmentation, behavioral targeting, triggered workflows, and personalization
• Experience leading within enterprise ESP platforms (Iterable, Braze, Salesforce Marketing Cloud, etc.)
• Comfort partnering with Engineering and Data on architecture and data pipelines
• Strong articulation of best practices in driving performance bridging creative with performance

Change Leadership

• Demonstrated success leading teams through transformation
• Ability to influence cross-functional stakeholders through data and clarity
• Strong executive communication skills
• Balances creative intuition with analytical discipline

Leadership Profile

• 6+ years leading and developing high-performing teams
• Comfortable operating in ambiguity and scaling systems in fast-growth environments
• Detail-oriented but strategically oriented — can zoom out and zoom in seamlessly
• Bachelor’s degree required, preferably in business, marketing, technical or quantitative field. 

Why This Role Matters

CRM is one of IPSY’s most powerful growth levers. This role will define how we scale personalization, modernize lifecycle marketing, and unlock sustainable member value at scale.

If you are an equal parts operator, strategist, and builder — and want to transform CRM into a performance engine — we’d love to meet you.

What We Offer: 

• Competitive base salary & bonus program
• Medical, dental & vision insurance
• 401(k) plan with company match
• Paid Time Off
• Work from home flexibility
• Free IPSY Extra subscription
• Learning & development programs

EEO Statement: We celebrate diversity and are an equal-opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic. 

If you need reasonable accommodation in the application or employment process, please contact us.

Please review our California Privacy Notice.

#LI-CF

#LI-Remote 

About the Role:

IPSY is seeking a Temporary Maintenance Technician (10+ month contract) to assist in the oversight of industrial equipment maintenance activities on day shift weekends (Friday through Monday, 0700-1730 / 7am-5:30pm). This position will be responsible for addressing emergency maintenance issues throughout all workstreams of operations, with the goal of achieving scheduled daily production levels. This position will also be responsible for maintaining on-time completion of assigned PMs (preventive maintenance), along with general WO (work order) requests including repairs, modifications, and fabrication projects. ** Must be able to cover 1st and 2nd shifts as needed.

This position is temporary (10 month contract with potential to extend), reports to the Maintenance Manager and is based onsite in our Belton, MO distribution center. See below for benefits information.

What You’ll Be Doing:

• Maintaining performance of all industrial maintenance and repairs at the property, as assigned
• Completing work orders efficiently and courteously
• Inspecting the building regularly, including roofs and common areas
• Ensuring that job assignments and work orders are carried out promptly, efficiently, courteously, and in accordance with established procedures
• Maintaining shop areas and storage in a clean, orderly, safe, and secure fashion

What We Are Looking For:

• Industrial maintenance experience is required (a minimum of 3 years of experience in industrial maintenance is required OR industrial maintenance education only would be considered at an associate level)
• Strong mechanical aptitude and technical skill to work with minimal supervision within established procedures
• Knowledge of industrial control wiring systems
• Repairs and maintains (in accordance with diagrams, sketches, operation manuals, and manufacturer’s specifications) machinery and mechanical equipment, such as production machines, conveyor systems, and equipment
• Minimum of 3 years experience in maintenance with exposure to machinery, electrical, hydraulic, and pneumatic systems
• The ability to read, understand, and comprehend written or oral instruction, technical data, blueprints, etc., and the ability to communicate effectively with others
• Strong computer literacy, able to navigate browsers and research repair procedures, use web based systems for time and work management and recordkeeping
• Ability to operate a forklift, scissor lift, boom lift, and obtain annual certifications

Bonus if You Have:

• Sick camera and imaging systems experience
• VFD programming and troubleshooting
• PLC/Ladder logic experience in warehouse sortation environment
• Apprentice or higher electrical experience

What We Offer: 

• Competitive salary / hourly rate 
• Medical, dental & vision insurance (after 3 months of employment at 30+ hours/week)
• 401(k) plan with company match 
• Paid sick time off

EEO Statement: We celebrate diversity and are an equal-opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic. 

If you need reasonable accommodation in the application or employment process, please contact us.

#LI-SB

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