Overview  

An Account Strategist is distinguished by a dedicated focus to customer satisfaction, realized through strong verbal and written communication skills. The Account Strategist will be responsible for providing superior customer support for our Merchant partners, managing a portfolio of relationships, and driving revenue growth. He/she should excel at relationship building, analyzing marketing campaigns and be self-motivated. The successful candidate will be an aggressive self-starter and must possess an unbelievably strong work ethic, intelligence, sense of urgency, positive attitude, tenacity, and have a desire to put the customer first every day. The employee must have the ability to execute special assignments and tasks under only general supervision. The employee must have a personal sense of integrity, commitment and professionalism. This position provides high growth potential for candidates looking to build a career in a growing industry. 

*This is a hybrid role and will require 1-2 days/week in our London office.*

What you will do:  

• Partner with a portfolio of established and emerging brands on objectives and KPIs for success  
• Consult on affiliate program strategy and actionable tactics  
• Lead weekly customer calls; and proactively communicate reporting, new opportunities, and progress against objectives  
• Prepare and conduct online and in-person customer presentations with excellence  
• Forecast budgets for customers and Partnerize  
• Assist in renewals and contract negotiations  
• Collaborate with team members in developing and sourcing customer opportunities  

 What you will achieve:  

1 – 6 months  

• Master affiliate ecommerce strategies and effective tactics for revenue growth  
• Master publisher partner types and how they contribute to consumer acquisition  
• Master program strategies such as commissioning and media  
• Take lead on group of assigned customer relationships  
• Build strong relationships with brands, publishers, and internal team members  

6+ months  

• Manage budgets, renewals, and risk mitigation 
• Grow ecommerce revenue for established and emerging brands  
• Contribute to tactics and processes designed to enable customer success  
• Grow the Partnerize reputation for quality work and support of customers  

What you’ll need to be successful:  

• Strong ability to manage and prioritize multiple tasks in a high-demand environment while demonstrating professionalism and good judgment   
• Impeccable attention to detail and organizational skills   
• Fantastic interpersonal communication skills and experience interfacing with all levels of an organization   
• You’re a natural conversationalist and approach every interaction as an opportunity to help someone    
• Passion for teamwork and positively contributing to the success and reputation of Partnerize  
• A bias for action and sound instincts on how to resolve issues effectively. You’re inquisitive and like doing research in order to solve problems and identify solutions   
• Motivation to learn and adapt in a dynamic, fast-growing environment   

Requirements: 

• Bachelor's Degree in Business, Marketing, or a related field from an accredited college or university or 2 years of equivalent online marketing, e-commerce, or affiliate marketing experience 
• 2-4 years marketing experience, Affiliate experience preferred   
• Strong analytical focus, ability to aggregate and manipulate large data sets 
• Ability to multitask and execute tasks; detail oriented 
• Excellent communication and interpersonal skills 
• Experience using with PCs, Windows, MS Word. Advanced user of MS Excel, PowerPoint. 
• Personal sense of integrity, commitment and professionalism 

UK Benefits & Perks

• 25 days holiday in addition to bank holidays 
• Enhanced Parental Leave: 6 months full pay for birth parent, 4 weeks non-birth parent at full pay after one year employment
• 5 extra 'Partnerize Parental Days' each year
• Private Medical Insurance through Bupa 
• Enhanced pension contributions
• Cycle to Work scheme 
• Eye Care Vouchers 
• Life Assurance
• Enhanced Wellness Program including access to EAP, Wellness Coaching & Wellness Fridays program
• Regular company events and activities

Overview of Role

Partnerize delivers a software platform and accompanying expert service that help the world's leading brands to generate revenue through their partnerships channels, turning this channel into a profit centre. 

The partnership and affiliates channel is fueled by partnerships between the brands and website owners or influencers. As a Partner Manager, you will help facilitate these partnerships by sourcing, onboarding, and managing the partners. As this partnership is key to the brand’s success in the channel, you will work closely with the Account Strategists team across assigned accounts to provide world-class service and support brands in achieving their channel goals. 

To help you succeed in this role, you will need to be an excellent communicator and project manager with a desire to learn! In addition, you will take deep satisfaction in seeing your customers succeed and recognize that as your success.

*This is a hybrid role and will require working 2 days/week in our London office.*
Priority given to candidates that are fluent in Spanish, German and or French. 

What you will do:   

• Build a partner ecosystem recruitment and optimisation strategy that aligns with the brand’s channel goals and vision
• Execute recruitment strategy and report on the success of each optimization
• Own the full life cycle of the Partner Ecosystem lifecycle; sourcing, recruiting, onboarding, and ongoing management 
• Engage with partner ecosystem acting as an ambassador on behalf of the client partner and Partnerize to promote partnership opportunities or updates
• Build and maintain strategic relationships across the partner ecosystem to source opportunities for client partners 
• Ensure partners are active and engaged within a client’s program through personalised outreach, education, and asset sharing.
• Responsible for reporting on partner performance to key stakeholders on a regular basis, both internally and externally
• Responsible for partner ecosystem auditing
• Ensure the successful delivery of creative assets and marketing materials across the partner ecosystem

• Manage partner groupings and segmentation within the Partnerize platform
• Negotiate media placements and marketing opportunities with partners
• Assist in enforcing and maintaining the client’s partner terms and conditions
• Provide an excellent experience for partners that leads to promoting Partnerize within the industry

What You Need - Your Skills & Knowledge

• Bachelor's Degree in Business, Marketing, or a related field or a minimum of 2 years of equivalent online marketing, e-commerce, or affiliate marketing experience   
• Excellent written and verbal communication skills 
• Strong ability to manage and prioritise multiple tasks in a high-demand client-facing environment 
• French or German language skills are a plus 
• Clear confidence when communicating with external partners and publishers 
• Impeccable attention to detail and organisational skills.
• Passion for teamwork and learning with the ability to adapt in a dynamic, fast-growing environment
• A personal sense of integrity, commitment, and professionalism and a dedicated focus to customer satisfaction
• Experience using MS Word, Powerpoint and Excel. Advanced user of MS Excel.

UK Benefits & Perks

• 25 days holiday in addition to bank holidays 

• Enhanced Parental Leave: 6 months full pay for birth parent, 4 weeks non-birth parent at full pay after one year employment

• 5 extra 'Partnerize Parental Days' each year

• Private Medical Insurance through Bupa 

• Enhanced pension contributions

• Cycle to Work scheme 

• Eye Care Vouchers 

• Life Assurance

• Enhanced Wellness Program including access to EAP, Wellness Coaching & Wellness Fridays program

• Regular company events and activities