Time commitment: Full-time.
Location: Hybrid is preferred, working 3 days in the London office (Mondays, Wednesdays, Thursdays) and 2 days at home per week. We will consider alternative arrangements on request..
Reporting to: VP of Technology, Avishai Gurt
About Paloma
Paloma’s mission is to make children’s autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We are making this possible by setting a new standard for high-quality autism and ADHD care, building great software & AI tools, and investing in clinicians' learning & development.
Mark and Darshak founded Paloma due to their frustration that families are waiting 4-10 years for NHS children’s autism and ADHD assessments. This crisis in NHS children’s neurodevelopmental services has been highlighted by the Children’s Commissioner for England here: https://www.childrenscommissioner.gov.uk/blog/childrens-commissioner-warns-of-invisible-crisis-as-delays-and-inequalities-laid-bare-among-children-with-neurodevelopmental-conditions/
Since launching, we have:
How is Paloma Health different from other Neurodevelopmental providers?
About the Role
If you love solving puzzles, querying data, automating processes and helping users, this role is for you! You won't just be closing tickets; you will be investigating code, querying databases, and analysing logs to diagnose complex logic errors.
We are looking for an experienced Technical Support & Operations Agent to join our Engineering Team. In partnership with Product and Operations, our Engineering Team develops and maintains the Paloma Portal, our AI-enabled patient pathway and record system, and our in-house SaaS platforms.
As our first Technical Support hire, you will:
If you demonstrate success in this role, you can progress to our Senior Technical Support Agent, including potentially taking on management of additional hires into the team.
Key Responsibilities
Qualifications and experience
Technical skills and experience should include:
Desired but not essential skills and experience include:
Why join Paloma?
You will be part of a mission-driven organisation that’s transforming access to autism and ADHD care in England. For all employees, we offer:
Equality & Diversity
Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic.
Accommodations
We’re glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly.
Safer Recruitment & Pre-Employment Checks
Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre-employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business, this will be at either an Enhanced, Standard, or Basic level. We are committed to safer recruitment practices and expect all applicants to share our dedication to safeguarding. Our recruitment processes are designed to ensure we appoint individuals who align with our values and will help maintain a safe and supportive environment for everyone we work with.
Application process
Please apply via our website. We understand that applying for a new job requires significant effort, and we appreciate your time. We look forward to reviewing your application.
Join us and be part of our journey to revolutionise access to NHS autism and ADHD care!
Ready to apply?
Apply to Paloma HealthTime commitment: Full-time.
Location: Hybrid is preferred, working 2 days in the London office (Wednesdays and Thursdays) and 3 days at home per week.
Reporting to: VP of Technology, Avishai Gurt
About Paloma
Paloma’s mission is to make children’s autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We are making this possible by setting a new standard for high-quality autism and ADHD care, building great software & AI tools, and investing in clinicians' learning & development.
Mark and Darshak founded Paloma due to their frustration that families are waiting 4-10 years for NHS children’s autism and ADHD assessments. This crisis in NHS children’s neurodevelopmental services has been highlighted by the Children’s Commissioner for England here: https://www.childrenscommissioner.gov.uk/blog/childrens-commissioner-warns-of-invisible-crisis-as-delays-and-inequalities-laid-bare-among-children-with-neurodevelopmental-conditions/
Since launching, we have:
How is Paloma Health different from other Neurodevelopmental providers?
The opportunity
Do you want to finish every day knowing you directly improved the lives of children and families by speeding up access to NHS children’s autism and ADHD assessments? Would you like the freedom to work using the latest AI tools for software development?
If yes, come join Paloma’s team of 7 software engineers and 3 product experts!
As a Fullstack Engineer, you will own specific workstreams to continuously improve the Paloma Portal, our AI-powered patient pathway and Electronic Patient Record (EPR) software. This software ensures Paloma can give families fast access to an autism or ADHD assessment and supports our clinicians to maximise time with families rather than on documentation.
As we are a rapidly scaling organisation, you will have multiple opportunities to develop. With demonstrated success in the role, you can progress to a Senior Fullstack Engineer.
Responsibilities
Collaborate with cross-functional teams, including engineering, product, clinical, and support, to develop and implement the company's technical vision. This includes:
Qualifications and experience
Technical skills and experience should include:
Desired but not essential skills and experience include:
Why join Paloma?
You will be part of a mission-driven organisation that’s transforming access to autism and ADHD care in England. For all employees, we offer:
Equality & Diversity
Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic.
Accommodations
We’re glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly.
Safer Recruitment & Pre-Employment Checks
Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre-employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business, this will be at either an Enhanced, Standard, or Basic level. We are committed to safer recruitment practices and expect all applicants to share our dedication to safeguarding. Our recruitment processes are designed to ensure we appoint individuals who align with our values and will help maintain a safe and supportive environment for everyone we work with.
Application process
Please apply via our website. We understand that applying for a new job requires significant effort, and we appreciate your time. We look forward to reviewing your application.
Join us and be part of our journey to revolutionise access to NHS autism and ADHD care!
Ready to apply?
Apply to Paloma HealthTime commitment: Freelance project lasting around 3 to 5 months
Location: Hybrid or Remote
Reporting to: VP of Technology, Avishai Gurt
About Paloma
Paloma’s mission is to make children’s autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We are making this possible by setting a new standard for high-quality autism and ADHD care, building great software & AI tools, and investing in clinicians' learning & development.
Mark and Darshak founded Paloma due to their frustration that families are waiting 4-10 years for NHS children’s autism and ADHD assessments. This crisis in NHS children’s neurodevelopmental services has been highlighted by the Children’s Commissioner for England here: https://www.childrenscommissioner.gov.uk/blog/childrens-commissioner-warns-of-invisible-crisis-as-delays-and-inequalities-laid-bare-among-children-with-neurodevelopmental-conditions/
Since launching, we have:
How is Paloma Health different from other Neurodevelopmental providers?
The opportunity
Do you want to finish every day knowing you directly improved the lives of children and families by speeding up access to NHS children’s autism and ADHD assessments? Would you like the freedom to work using the latest AI tools for software development?
If yes, come join Paloma’s team of 7 software engineers and 3 product experts!
As a Fullstack Engineer, you will own specific workstreams to continuously improve the Paloma Portal, our AI-powered patient pathway and Electronic Patient Record (EPR) software. This software ensures Paloma can give families fast access to an autism or ADHD assessment and supports our clinicians to maximise time with families rather than on documentation.
As we are a rapidly scaling organisation, you will have multiple opportunities to develop. With demonstrated success in the role, you can progress to a Senior Fullstack Engineer.
Responsibilities
Collaborate with cross-functional teams, including engineering, product, clinical, and support, to develop and implement the company's technical vision. This includes:
Qualifications and experience
Technical skills and experience should include:
Desired but not essential skills and experience include:
Why join Paloma?
You will be part of a mission-driven organisation that’s transforming access to autism and ADHD care in England. For all employees, we offer:
Equality & Diversity
Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic.
Accommodations
We’re glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly.
Safer Recruitment & Pre-Employment Checks
Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre-employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business, this will be at either an Enhanced, Standard, or Basic level. We are committed to safer recruitment practices and expect all applicants to share our dedication to safeguarding. Our recruitment processes are designed to ensure we appoint individuals who align with our values and will help maintain a safe and supportive environment for everyone we work with.
Application process
Please apply via our website. We understand that applying for a new job requires significant effort, and we appreciate your time. We look forward to reviewing your application.
Join us and be part of our journey to revolutionise access to NHS autism and ADHD care!
Ready to apply?
Apply to Paloma Health