Time commitment: Full-time
Location: Hybrid working: three days in the London office and two days remote. We consider alternative requests if this is not possible for you. Office: 140 Borough High Street, London, SE1 1LB
Reporting to: Mark Jenkins, CEO
About Paloma
In 2024, our founders, Mark and Darshak, were shocked to find that children needing an NHS autism or ADHD assessment were waiting 4-10 years for these assessments. Delayed assessments result in children being more likely to develop mental health conditions and fall behind in education. Furthermore, the much-needed pre/post-assessment support (outside of ADHD medications) is typically not funded by the NHS.
These long waits have built up due to increased recognition and understanding of neurodevelopmental conditions and a lack of investment and innovation within the NHS to meet the growing demand.
Mark and Darshak, with their 25 years of combined NHS experience, including building services that have treated over 1,000,000 patients in obesity & ophthalmology, founded Paloma to change this. Our mission is to make NHS autism and ADHD assessments and care accessible within 4 weeks of a GP referral, and, in turn, help every child achieve their potential.
As of May 2026, we have successfully reduced waits to 3 months by;
We are proud that Paloma is:
What’s next?
The opportunity and what you will bring to it
Are you passionate about raising awareness of products that provide meaningful benefits to children and families? Our care is defined by quality and loved by the families we serve, with an average score of 4.9/5 on both Google and Trustpilot.
Our Marketing Lead will be responsible for:
You will bring strong startup/scaleup skills, from first-principles thinking through to the direct delivery of multi-channel marketing campaigns.
You will manage our Marketing Manager and, with success, grow a team and progress to Head of Marketing.
You want to be part of an always-learning environment that embraces software and AI tools, and you will help us go further and faster with your positive and collaborative attitude.
Responsibilities:
Strategy and leadership
User-focused research
Delivery
Qualifications and experience:
Required:
Desirable:
Why join Paloma?
You will be part of a mission-driven organisation that’s transforming access to autism and ADHD care in England. For all employees, we offer:
For employees working at least 0.8 FTE:
A unique annual leave benefits package which includes:
Additional benefits include:
Equality & Diversity
Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic.
Accommodations
We’re glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly.
Safer Recruitment & Pre-Employment Checks
Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre-employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business, this will be at either an Enhanced, Standard, or Basic level. We are committed to safer recruitment practices and expect all applicants to share our dedication to safeguarding. Our recruitment processes are designed to ensure we appoint individuals who align with our values and will help maintain a safe and supportive environment for everyone we work with.
Application process
Please apply via our website. We understand that applying for a new job requires significant effort, and we appreciate your time. We look forward to reviewing your application.
Join us and be part of our journey to revolutionise access to NHS autism and ADHD care
Ready to apply?
Apply to Paloma HealthTime commitment: 1 FTE
Location: Hybrid working in our London office (3 days Mon/Wed/Thu, 2 days remote) preferred, with some flexibility based on individual needs. We are at 140 Borough High Street, SE1 1LB
Reporting to: Mark Jenkins, CEO
About Paloma
Paloma’s mission is to make children’s autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We are making this possible by setting a new standard for high-quality autism and ADHD care, building great software & AI tools, and investing in clinicians' learning & development.
Mark and Darshak founded Paloma due to their frustration that families are waiting 4-10 years for NHS children’s autism and ADHD assessments. This crisis in NHS children’s neurodevelopmental services has been highlighted by the Children’s Commissioner for England here: https://www.childrenscommissioner.gov.uk/blog/childrens-commissioner-warns-of-invisible-crisis-as-delays-and-inequalities-laid-bare-among-children-with-neurodevelopmental-conditions/
Since launching, we have:
How is Paloma Health different from other Neurodevelopmental providers?
The Opportunity
We are looking for a commercially astute and data-driven Finance & BI Lead to partner with our co-founders (our CEO and Exec Chair) and lead Paloma’s Finance & BI function through our current rapid growth.
You will build a first-principles financial understanding of our organisation to support our functional leaders in achieving their goals and budgets, and partner with our co-founders to create those budgets and report to our Board and investors.
You will lead our BI team, ensuring robust internal and external reporting to our NHS partners.
You will line manage a team of three: a Central Operations Associate, a Business Intelligence (BI) Analyst, and a BI Associate, and take on management of our outsourced accountant.
This role offers unique finance & BI leadership responsibilities that will directly impact our ability to reduce autism and ADHD wait times for families. With success in the role, you can progress to our Head of Finance & BI.
About you
You are someone who loves high-growth situations, where you can make a positive difference in the world. From a skills perspective, you are:
Responsibilities:
Within Finance:
Within BI:
Overall:
Qualifications and experience:
Required:
Desirable:
Why join Paloma?
You will be part of a mission-driven organisation that’s transforming access to autism and ADHD care in England. For all employees, we offer:
Equality & Diversity
Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic.
Accommodations
We’re glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly.
Safer Recruitment & Pre-Employment Checks
Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre-employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business, this will be at either an Enhanced, Standard, or Basic level. We are committed to safer recruitment practices and expect all applicants to share our dedication to safeguarding. Our recruitment processes are designed to ensure we appoint individuals who align with our values and will help maintain a safe and supportive environment for everyone we work with.
Application process
Please apply via our website. We understand that applying for a new job requires significant effort, and we appreciate your time. We look forward to reviewing your application.
Join us and be part of our journey to revolutionise access to NHS autism and ADHD care!
Ready to apply?
Apply to Paloma HealthTime commitment: Full Time
Location: Hybrid working, three days in the London office and two days remote. We consider alternative requests if this is not possible for you.
Office: 140 Borough High Street, London, SE1 1LB
Reporting to: Head of Product (Aoife Barron, VP Product & Operations interim)
About Paloma
Paloma’s mission is to make children’s autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We are making this possible by setting a new standard for high-quality autism and ADHD care, building great software & AI tools, and investing in clinicians' learning & development.
Mark and Darshak founded Paloma due to their frustration that families are waiting 4-10 years for NHS children’s autism and ADHD assessments. This crisis in NHS children’s neurodevelopmental services has been highlighted by the Children’s Commissioner for England here: https://www.childrenscommissioner.gov.uk/blog/childrens-commissioner-warns-of-invisible-crisis-as-delays-and-inequalities-laid-bare-among-children-with-neurodevelopmental-conditions/
Since launching, we have:
How is Paloma Health different from other Neurodevelopmental providers?
The Opportunity
Why is this role different? Rather than building software for external companies, you are building our core software platform for our internal clinical and operations teams. This means your actions directly help children and families, as well as our clinicians and our operations team, so you can tangibly feel the benefit of your work every day!
As Product Manager, you’ll be a key member of the Product & Engineering team, driving the smooth delivery and ongoing optimisation of our platform and operational infrastructure. This role focuses on the "engine" of Paloma—the internal systems, booking platforms, third-party integrations, and automation orchestration that allow our clinical service to scale.
On a day-to-day basis, you will work closely with our engineering team and our wider product, clinical, and operations teams to execute and deliver our product initiatives. As Paloma continues to grow, we are formalising our Product & Engineering squads. You will be responsible for the health, rhythm, and output of your squad, leading agile ceremonies and ensuring that technical execution aligns perfectly with our operational needs.
You will be instrumental in maintaining high standards of product delivery, fostering clear communication, and driving continuous improvement in our development processes. You will have many growth opportunities, up to a senior manager role and beyond, as we scale.
Responsibilities
Analysis and planning
Leadership
Delivery:
What qualities will you bring to the role?
What qualifications and experience will you bring?
Required prior experience:
Desirable prior experience:
Why join Paloma?
You will be part of a mission-driven organisation that’s transforming access to autism and ADHD care in England. For all employees, we offer:
Equality & Diversity
Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic.
Accommodations
We’re glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly.
Safer Recruitment & Pre-Employment Checks
Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre-employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business, this will be at either an Enhanced, Standard, or Basic level. We are committed to safer recruitment practices and expect all applicants to share our dedication to safeguarding. Our recruitment processes are designed to ensure we appoint individuals who align with our values and will help maintain a safe and supportive environment for everyone we work with.
Application process
Please apply via our website. We understand that applying for a new job requires significant effort, and we appreciate your time. We look forward to reviewing your application.
Join us and be part of our journey to revolutionise access to NHS autism and ADHD care!
Ready to apply?
Apply to Paloma HealthTime commitment: Full-time
Location: Hybrid working: three days in the London office and two days remote. We consider alternative requests if this is not possible for you. Office: 140 Borough High Street, London, SE1 1LB
Reporting to: VP Product & Operations
About Paloma
Paloma’s mission is to make children’s autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We are making this possible by setting a new standard for high-quality autism and ADHD care, building great software & AI tools, and investing in clinicians' learning & development.
Mark and Darshak founded Paloma due to their frustration that families are waiting 4-10 years for NHS children’s autism and ADHD assessments. This crisis in NHS children’s neurodevelopmental services has been highlighted by the Children’s Commissioner for England here: https://www.childrenscommissioner.gov.uk/blog/childrens-commissioner-warns-of-invisible-crisis-as-delays-and-inequalities-laid-bare-among-children-with-neurodevelopmental-conditions/
Since launching, we have:
How is Paloma Health different from other Neurodevelopmental providers?
The opportunity and what you will bring to it
We are looking for a Head of Product to lead the team that designs and delivers our technology-enabled service model. This is not a "classic" product role focused solely on technology. Our product is the end-to-end service, which includes the patient experience, the clinical pathways, and the internal technology and workflows used by our staff.
You won't just be managing software development and optimisation; you will oversee the pathways that sit alongside it. Your goal is to ensure the entire service is optimised for scaling, efficiency, and a smooth experience for both patients and staff, harnessing our technology to do so. This is a role for someone who thrives in a high-growth environment and is ready to establish the operational rigour and product culture necessary to deliver high-quality healthcare at scale.
You will be a hands-on leader for a team of Product Managers, Pathway Managers, and clinical product stakeholders, and be part of Paloma’s Senior Leadership Team. We need a strategic thinker who can identify opportunities while remaining happy to "get into the weeds" and deliver key work personally.
Why is this role different? Rather than building software for external companies, you are building our clinical pathways and core software platform for our internal clinical and operations teams. This means your actions directly help children and families, as well as our clinicians and our operations team, so you can tangibly feel the benefit of your work every day!
Responsibilities:
Leadership and strategy:
Product excellence:
Qualifications and experience:
Required:
Desirable:
Why join Paloma?
You will be part of a mission-driven organisation that’s transforming access to autism and ADHD care in England. For all employees, we offer:
Equality & Diversity
Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic.
Accommodations
We’re glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly.
Safer Recruitment & Pre-Employment Checks
Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre-employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business, this will be at either an Enhanced, Standard, or Basic level. We are committed to safer recruitment practices and expect all applicants to share our dedication to safeguarding. Our recruitment processes are designed to ensure we appoint individuals who align with our values and will help maintain a safe and supportive environment for everyone we work with.
Application process
Please apply via our website. We understand that applying for a new job requires significant effort, and we appreciate your time. We look forward to reviewing your application.
Join us and be part of our journey to revolutionise access to NHS autism and ADHD care!
Ready to apply?
Apply to Paloma Health